2013 Ford Explorer
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,234 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Explorer model years with reports.
Of the 2013 reports, 44 involved a crash and 11 involved a fire. 61 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearSep 22, 2021
Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.
Campaign 21V746000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Fuel system, gasolineDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Campaign 15V812000 on NHTSA.gov
Structure, body, doorMar 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
Campaign 15V171000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
Campaign 14V286000 on NHTSA.gov
Latches/locks/linkagesJun 26, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Ford Explorer, Taurus, and Lincoln MKS vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.
If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.
Ford will notify owners, and dealers will test the safety locks. If necessary, the locks will be replaced free of charge. The recall began on August 2, 2013. Ford's recall number is 13S07. Owners may contact the Ford customer relationship center at 1-866-436-7332.
Campaign 13V270000 on NHTSA.gov
Fuel system, gasolineMay 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Campaign 13V227000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyMar 27, 2013
Ford is recalling certain model year 2012 Taurus, Lincoln MKS, and model year 2013 Explorer vehicles manufactured July 19, 2011, through March 15, 2012. In the affected vehicles, the fuel tanks may have a marginally sealed seam in the side of the tank. As a result, the fuel tanks may not provide the expected strength in the event of an impact. The tanks may also leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will inspect the fuel tanks and replace them as necessary, free of charge. The recall began on May 9, 2013. Ford's recall campaign number is 13S03. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V109000 on NHTSA.gov
Representative owner complaints
2,234 reports, newest first.
Other or unspecified, Jun 7, 2017
FRONT MOULDING AROUND WINDSHIELD ON BOTH SIDES CAME FLYING OFF THE CAR ON THE HIGHWAY. VERY DANGEROUS POTENTIAL ROAD HAZARD TO ALL DRIVERS ON THE ROAD. THERE ARE DOZENS OF DOCUMENTED CASES OF THIS HAPPENING. SEE LINK BELOW. FORD SENT ME TO YOU AS THEY SAID THEY WILL NOT DO ANYTHING. HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2013/WINDOWS_WINDSHIELD/WINDSHIELD_TRIM_FLIES_OFF.SHTML
Steering, Jun 5, 2017
IT'S MAKING REAL LOUD NOISE. TRYS TO PULL THE CAR OFF THE ROAD. IT'S VERY DANGEROUS, UNSAFE TO DRIVE.
Electrical system, Jun 3, 2017
PASSENGER DOOR AJAR LIGHT REMAINS ILLUMINATED WHEN THE DOOR IS CLOSED. INTERIOR LIGHTS REMAIN ON EVEN AT NIGHT CAUSING HAZARDOUS DRIVING CONDITIONS
Structure, Jun 2, 2017
WINDSHIELD TRIM FLEW OFF. PASSENGER SIDE AT 42,000 DRIVER SIDE AT 53,000 MILES.
Steering, Electronic stability control (ESC), Jun 2, 2017
BEGAN EXPERIENCING SOME LIGHT BINDING IN STEERING WHILE DRIVING HIGHWAY SPEED. EXERCISED THE STEERING BACK A FORTH A LITTLE. ADVANCETRAC STABILITY CONTROL WAS TURNED OFF BY THE VEHICLE CONTROL SYSTEM AND STEERING SERVICE WARNING APPEARED ON THE DASH. VEHICLE BECAME DIFFICULT TO STEER. VEHICLES FROM MY MODEL YEAR WERE RECALLED FOR STEERING GEAR FAILURE (14S06), BUT MY VEHICLE WAS MANUFACTURED AFTER THE RELEVANT DATE. FORD IS MAKING ME PAY FOR THE REPAIR (NEW STEERING RACK) FOR $1520 (PARTS AND LABOR).
Other or unspecified, May 30, 2017
WHEN THE A/C IS ON, OR IF THE CAR IS PARKED AND IDLING, THERE IS THE SMELL OF EXHAUST IN THE CAB OF THE VEHICLE.
Structure, May 28, 2017
BLACK WINDOW TRIM ON DRIVERS SIDE BLUE OFF WHILE AT SPEED ON THE HIGHWAY. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE OTHER SIDE BLEW OFF APPROXIMATELY 18 MONTHS AGO. BOTH INSTANCES WERE REPAIRED AT FUTURE FORD IN CLOVIS CA. I LIVE IN VERY HOT SUMMER ENVIRONMENT. I FEEL THE SUN IS BAKING THE BLACK WINDOW TRIMS AND CAUSING THE RETAINING CLIPS, AND ADHESIVE, TO WEAKEN. BOTH TIMES HAPPENED ON THE FREEWAY AT APPROXIMATELY 70 MPH. THE FIRST TIME WAS IN A STRONG CROSSWIND IN THE LATE MORNING. TEMPERATURES WERE IN THE 80'S. THIS TIME, WAS IN THE EARLY MORNING, APPROXIMATELY 0830. THE TEMPERATURE WAS IN THE HIGH 60'S.
Engine, May 23, 2017
MY VEHICLE IS EXHIBITING THE EXHAUST SMELL IN THE CABIN CONCERN. IT HAS BEEN VERIFIED BY THE TECHNICIAN AT JONES FORD IN NORTH CHARLESTON, SC. I PURCHASED THE VEHICLE USED IN JANUARY 2017. IT CURRENTLY HAS 58000 MILES ON IT. FORD IS TELLING ME THAT THEY WILL NOT COVER THIS ISSUE UNDER THE EXTENDED WARRANTY I PURCHASED FROM THEM.
Electrical system, May 17, 2017
SUV WILL INDICATE DOOR IS OPEN WHEN IS NOT,DUE TO FAULTY DOOR LATCH.
Other or unspecified, May 16, 2017
CABIN FILLS UP WITH EXHAUST FUMES AFTER SPEEDING UP
Structure, May 14, 2017
PAINT IS CHIPPING AND FLAKING OFF FROM UNDER THE PAINT. BUBBLES ARE FORMING ALONG THE EDGE OF FRONT HOOD AND TAIL HATCH.
Other or unspecified, May 10, 2017
WE HAVE HAD CONTINUOUS PROBLEMS WITH CARBON MONOXIDE ENTERING THE PASSENGER CABIN OF THE VEHICLE. THIS VEHICLE IS A MARKED POLICE DEPARTMENT PATROL VEHICLE, A 2013 FORD POLICE INTERCEPTOR UTILITY SUV (EXPLORER). WE HAVE TAKEN THE VEHICLE BACK TO THE DEALERSHIP 5 TIMES FOR THIS PROBLEM, AND IT STILL HAS NOT BEEN REPAIRED. THE VEHICLE HAS BEEN EQUIPPED WITH AN AFTER-MARKET CARBON MONOXIDE DETECTOR. WHEN THE DRIVER QUICKLY ACCELERATES WHILE THE HVAC SYSTEM IS IN "RECIRCULATE" MODE, THE DRIVER CAN SMELL EXHAUST FUMES. THE CO DETECTOR ALSO GIVES AN ALARM. WE HAVE TAKEN THE VEHICLE TO A LOCAL FIRE STATION, WHERE THEY USED AN INDUSTRIAL GAS DETECTOR, AND THEY HAVE DETECTED UP TO 35 PPM OF CO IN THE FRONT SEAT AREA. (THE FIREFIGHTERS TOLD US THEY ARE REQUIRED TO WEAR A RESPIRATOR AT 35 PPM.) THE DRIVER'S BLOOD LEVEL OF CARBON MONOXIDE ALSO HAS BEEN TESTED, AND 5 PPM OF CO WAS FOUND IN HIS BLOOD IMMEDIATELY AFTER DRIVING THE VEHICLE (HE IS NOT A SMOKER). TWO PRIMARY REPAIRS ATTEMPTS HAVE BEEN PERFORMED. THE FIRST WAS TO REPAIR A "PINHOLE" LEAK IN A GASKET ON THE CATALYTIC CONVERTER. THE SECOND WAS A TECHNICAL SERVICE BULLETIN, WHERE THE REAR BUMPER WAS REMOVED AND SEALANT WAS APPLIED AROUND SOME VENTS. NEITHER REPAIR WAS SUCCESSFUL. WE ARE PREPARING TO RETURN THE VEHICLE TO THE DEALER FOR THE 6TH TIME. WE HAVE HAD TO PAY OUT-OF-POCKET FOR ALL REPAIR ATTEMPTS SO FAR. RIGHT NOW, THE VEHICLE HAS BEEN PARKED AND WE CANNOT DRIVE IT BECAUSE IT IS TOO DANGEROUS.
Steering, May 8, 2017
THE VEHICLE BEGAN MAKING RUBBING/GRINDING NOISES WHEN STEERED (BOTH DIRECTIONS) IN NORMAL OPERATION. THIS WAS ACCOMPANIED BY SLUGGISH STEERING. AT ONE POINT THE WARNING LIGHTS INDICATED THAT THE STEERING SYSTEM REQUIRED SERVICE "NOW!". UPON PULLING OVER AND STOPPING, THE STEERING LOCKED UP, MAKING THE VEHICLE UNABLE TO DRIVE. MY FORD SERVICE TECH ADVISED THAT THE STEERING GEAR BOX WAS "BAD". THEY REPLACED THE DEFECTIVE PART AT THE EXPENSE (TO ME) OF $1,700.
Steering, Electrical system, May 2, 2017
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE MAKING LEFT OR RIGHT TURNS, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE DEALER WAS NOTIFIED AND SCHEDULED AN APPOINTMENT TO INSPECT AND DIAGNOSE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Steering, May 2, 2017
DRIVING 80 MPH ON THE TURNPIKE AND STEERING BECOMES VERY DIFFICULT TO MANUVEUR. IF THE STEERING WOULD'VE FROZE, IT COULD'VE RESULTED IN A FATAL CRASH GOING 80 MPH. TAKE TO DEALERSHIP AND IT NEEDS A NEW POWER STEERING RACK WHICH COSTS $1,800. IT APPEARS CERTAIN VINS FOR MY YEAR, MAKE, MODEL WERE RECALLED FOR THE SAME ISSUE BUT MY WAS NOT AND IS NOT ELIGIBLE BUT IS HAVING THE SAME ISSUES. THIS IS A MAJOR SAFETY ISSUE AND NEEDS TO BE RESOLVED BY FORD.
Electrical system, Apr 28, 2017
WHEN SHIFTING TO PARK, THE VEHICLE WILL NOT REGISTER THAT CAR IS IN PARK. I.E. THE P WILL NOT LIGHT UP AND IF YOU TURN CAR OFF IT WILL BEEP TELLING YOU TO SHIFT TO PARK. IN MY 2001 EXPLORER IT WOULD GET STUCK SHIFTING TO PARK AS WELL. SEEMS TO BE A VEHICLE ISSUE BECAUSE BOTH VEHICLES HAVE DIFFERENT SHIFTING MECHANISMS. HAPPENED 6 MONTHS AFTER I PURCHASED IT IN 2015 AND TILL DOES IT TO THIS DAY.
Structure, Apr 26, 2017
MY DRIVERS SIDE AND PASSENGER SIDE DOORS ONLY OPEN FROM THE INSIDE. MY BACK PASSENGER SIDE DOOR DOES NOT OPEN AT ALL. I'VE HAD THE FRONT LOCKS GREASED AND THEY STILL ONLY OPEN FROM THE INSIDE. SO TO GET IN THE VEHICLE, YOU HAVE TO UNLOCK IT, OPEN BACK DRIVER SIDE DOOR, REACH IN AND OPEN DRIVER DOOR AND THEN PASSENGER FROM INSIDE. NO MECHANIC I'VE SPOKEN WITH OR TAKEN MY VEHICLE TO HAS BEEN ABLE TO GET IN THE BACK PASSENGER DOOR INCLUDING THE DEALERSHIP.
Engine and engine cooling, Apr 24, 2017
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS AN ABNORMAL EXHAUST ODOR IN THE VEHICLE. UPON ACTIVATING THE AIR CONDITIONING UNIT, THE EXHAUST ODOR BECAME STRONGER AND SPREAD THROUGHOUT THE VEHICLE. AS A RESULT, THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Structure, Apr 23, 2017
PAINT BUBBLES PUSHING UP ON HOOD
Steering, Apr 20, 2017
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE ON THE STEERING WHEEL WAS REQUIRED IN ORDER TO MANEUVER THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000. UPDATED 06/13/17 *BF *AS
Steering, Electrical system, Apr 17, 2017
I WAS DRIVING MY 2013 FORD EXPLORER WHEN I WENT TO MAKE A TURN AND THE WHEEL FROZE WITHOUT WARNING. THE ELECTRONIC POWER STEERING FAILED AND I WAS TOLD I NEEDED TO REPLACE THE STEERING RACK AND IT WAS NOT COVERED UNDER WARRANTY.
Steering, Apr 10, 2017
THE POWER STEERING WENT OUT AND THE SUV WAS HARD TO STEER. THIS HAPPENED WHEN I FIRST STARTED THE VEHICLE. THE FORD DEALER SAID THAT IT WAS THE RACK AND PINION AND WILL NEED TO BE REPLACED IN THE NEAR FUTURE. I HAVE SEEN A RECALL FOR THIS PROBLEM ON A LOT OF 2013 FORD EXPLORERS BUT THE DEALER SAID THAT MINE WAS NOT ONE ON RECALL. I BELIEVE IT NEEDS TO BE BECAUSE THIS IS A SAFETY HAZARD AND EVIDENTLY A COMMON PROBLEM ON THE FORD EXPLORER. THE DEALER STATED THAT THE COST TO REPLACE IT WAS $1800. THE DESCRIPTION OF THE PROBLEM ON THE RECALL FITS EXACTLY TO THE PROBLEM THIS VEHICLE IS HAVING.
Steering, Apr 9, 2017
WHILE ON THE HIGHWAY DRIVING HOME, I GOT A YELLOW CAUTION MESSAGE TO SERVICE THE POWER STEERING SOON. I EXITED THE HIGHWAY TO MAKE A REST STOP AND WHEN I STARTED THE VEHICLE AGAIN, THE SAME MESSAGE POPPED UP, FOLLOWED IMMEDIATELY BY A RED WARNING MESSAGE TO SERVICE POWER STEERING NOW. VEHICLE HAD NO POWER STEERING ON THE REMAINING DRIVE HOME.
Structure, Apr 6, 2017
RUST AND PAINT BUBBLED ALONG FRONT EDGE OF HOOD.
Other or unspecified, Apr 6, 2017
I BOUGHT CAR MAY 3013 STARTED SMELLING EXHAUST INSIDE THE VEHICLE AND KEPT ASKING THE DEALER TO PLEASE CHECK IT OUT AND ASKED IF THERE WERE ANY OTHER COMPLAINTS FOR THE SAME. THEY ACTED AS THOUGH I WAS CRAZY NEVER CHECKED IT OUT AND I REQUESTED IT EVERY TIME TOOK IT IN FOR OIL AND TIRE ROTATION. AFTER A WHILE WHEN I WOULD BE IN THE VEHICLE AND EXCELERATE IT WOULD SMELL AS THOUGH SOME ONE DUMPED A CAN OF GAS IN THE BACK OF THE CAR. WHEN TOOK IN THE LAST TIME DEALER I BOUGHT IT FROM TOLD ME WOULD COST ME TOO MUCH TO FIX AS IT WAS A BIG JOB JUST DON'T USE YOUR REAL AIR CONDITIONER. WE LIVE IN FLORIDA AND MY GRANDCHILDREN RIDE WITH ME THAT IS NOT AN OPTION. THE FUMES HAPPENED WHEN EXCELERATION AT LOW AND HIGHER SPEEDS NOT DURING SAME CIRCUMSTANCES. THE LAST TIME WHERE AS IT HAD BEEN ON THE OPEN HIGHWAY I WAS SIMPLY DOING A LEFT TURN AND THIS TIME THE EXHAUST WAS IN THE FRONT PASSENGER SEAT AREA. THIS HAPPENED FOR THE LAST FOUR YEARS I REPORTED TO FORD CUSTOMER SERVICE THE GAVE ME CLAIM NUMBER HAVE NOT HEARD BACK. CASE NUMBER IS CAS10895619