2013 Ford Explorer
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,234 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Explorer model years with reports.
Of the 2013 reports, 44 involved a crash and 11 involved a fire. 61 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearSep 22, 2021
Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.
Campaign 21V746000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Fuel system, gasolineDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Campaign 15V812000 on NHTSA.gov
Structure, body, doorMar 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
Campaign 15V171000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
Campaign 14V286000 on NHTSA.gov
Latches/locks/linkagesJun 26, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Ford Explorer, Taurus, and Lincoln MKS vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.
If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.
Ford will notify owners, and dealers will test the safety locks. If necessary, the locks will be replaced free of charge. The recall began on August 2, 2013. Ford's recall number is 13S07. Owners may contact the Ford customer relationship center at 1-866-436-7332.
Campaign 13V270000 on NHTSA.gov
Fuel system, gasolineMay 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Campaign 13V227000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyMar 27, 2013
Ford is recalling certain model year 2012 Taurus, Lincoln MKS, and model year 2013 Explorer vehicles manufactured July 19, 2011, through March 15, 2012. In the affected vehicles, the fuel tanks may have a marginally sealed seam in the side of the tank. As a result, the fuel tanks may not provide the expected strength in the event of an impact. The tanks may also leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will inspect the fuel tanks and replace them as necessary, free of charge. The recall began on May 9, 2013. Ford's recall campaign number is 13S03. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V109000 on NHTSA.gov
Representative owner complaints
2,234 reports, newest first.
Structure, May 13, 2016
PAINT IS BUBBLING AND SEPARATING FROM THE FRONT OF THE HOOD ON THE TOP AND UNDERNEATH OF THE SURFACE. VEHICLE IS STATIONARY.
Steering, May 11, 2016
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING AT VARIOUS SLOW SPEEDS AND TURNING, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Engine, May 11, 2016
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE LOST POWER. THE VEHICLE ALSO HESITATED BEFORE ACCELERATING. IN ADDITION, THE CONTACT NOTICED AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Structure, May 10, 2016
I WAS DRIVING ON THE HIGHWAY DOING 65 MPH AND MY DRIVER SIDE MOLDINGS/TRIM ON THE DRIVER SIDE OF THE WINDSHIELD FLEW OFF, WHICH CAUSED THE TRUCK BEHIND ME TO HAVE TO SWERVE. HAD IT BEEN A SEDAN OR COMPACT CAR IT WOULD HAVE CAUSE ACCIDENT. LUCKILY IT DIDN'T IN THIS CASE. I CALLED THE DEALERSHIP AND WAS TOLD THAT THIS IS COMMON AND IT A DEFECT IN THE DESIGN, THE MANUFACTURER IS AWARE AND THE NEW DESIGN KEEPS THE AIR FROM GETTING BEHIND THE MOLDING CAUSING IT TO COME OFF. IF THE MANUFACTURER IS AWARE, WHY HAS THERE NOT BEEN A RECALL AS THIS COULD HAVE CAUSE OR COULD CAUSE AN ACCIDENT.
Fuel/propulsion system, May 9, 2016
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING THE VEHICLE OR WHEN THE VEHICLE WAS PARKED OR IDLING, THE CONTACT NOTICED A STRONG ODOR OF FUEL INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,022.
Structure, May 7, 2016
PIECE OF TRIM ALONG THE WIND SHIELD FLEW OFF WHILE DRIVING ON AN INTERSTATE HIGHWAY AT 65 M.P.H.
Air bags, May 5, 2016, crash
TL* THE CONTACT OWNED A 2013 FORD EXPLORER. WHILE DRIVING 25 MPH, THE AIR BAGS DEPLOYED WITHOUT WARNING. AS A RESULT, THE CONTACT BECAME UNCONSCIOUS AND CRASHED INTO A FRONT PORCH. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE FACE AND NOSE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
Other or unspecified, Engine, Fuel/propulsion system, May 5, 2016
GETTING EXHAUST FUMES IN THE CABIN OF VEHICLE AT TIMES. SOMETIMES SO BAD THAT IT MAKES YOU SICK NAUSEOUS AND HEADACHES. FORD REFUSES TO FIX PROBLEM UNDER THERE WARRANTY. IT HAPPENS AT ANY TIME SLOW OR AT HIGHWAY SPEEDS WHEN USING THE AC OR HEATER IT IS EVEN WORSE.
Latches/locks/linkages, May 4, 2016
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. UPON EXITING THE VEHICLE, THE DRIVER SIDE DOOR LATCH FAILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Steering, May 4, 2016
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME EXTREMELY HARD TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000.
Structure, Apr 28, 2016
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE DRIVER SIDE DOOR FAILED TO SECURE. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000. UPDATED 06/29/16*LJ *CN
Power train, Fuel/propulsion system, Apr 27, 2016
WHILE DRIVING APPROXIMATELY 40MPH PREPARING TO MERGE ONTO FREEWAY I LOST ACCELERATION POWER AND VEHICLE DECELERATED TO 5MPH NEARLY CAUSING ACCIDENT. AFTER TURNING CAR OFF AND BACK ON IT RESUMED NORMAL OPERATION. LATER THAT DAY MY WIFE EXPERIENCED THE SAME PROBLEM. WE HAD VEHICLE TOWED TO FORD DEALERSHIP AND AFTER TWO DAYS THEY WERE PREPARED TO RETURN THE VEHICLE BECAUSE THE PROBLEM DID NOT PRESENT DURING THE TEST DRIVES. AFTER REFUSING TO TAKE IT BACK UNTIL THEY FIGURED IT OUT THE NEXT DAY WE WERE TOLD THAT THE THROTTLE BODY WAS "BAD". 2 DAYS LATER THE VEHICLE WAS "FIXED" AND RETURNED TO US. THE VERY NEXT MORNING WE HAD THE SAME PROBLEM WITH VEHICLE LOSING PROPULSION AND DECELERATING RAPIDLY. AFTER TAKING IT BACK TO THE THE DEALERSHIP WE WERE TOLD THAT THE "NEW" THROTTLE BODY THAT WAS INSTALLED WAS ALSO "BAD". AFTER ANOTHER 2 DAYS WE PICKED UP OUR CAR AND HAVE NOT HAD ANY PROBLEMS SO FAR.
Fuel/propulsion system, Apr 21, 2016
MY 2013 FORD EXPLORER V6 ENGINE SHUTS OFF WHILE DRIVING DOWN THE HIGHWAY OR IN TOWN CREATING A VERY UNSAFE DRIVING SITUATION. LOOKING ONLINE THERE IS QUITE A FEW COMPLAINTS TO THE SAME THAT THE THROTTLE BODY LOSES ELECTRICAL POWER AND SHUTS DOWN. THIS HAS HAPPENED TWICE IN 2 DAYS AND I NO LONGER DRIVE IT UNTIL A REPLACEMENT THROTTLE BODY CAN BE FOUND. FORD MADE A CHANGE TO THE REPLACEMENTS, BUT THIS SHOULD BE A RECALL DUE TO THE DANGEROUS SITUATIONS THAT IT CAUSES.
Engine, Apr 21, 2016
WHEN DRIVING LOSS OF POWER HAPPENS. CAN NOT ACCELERATE! CAR GOES INTO LIMP MODE. CAN HAPPEN AT ANY TIME WITHOUT WARNING. CAR HAS 40K MILES. VERY DANGEROUS IF DRIVING ON THE FREEWAY. IT HAS HAPPENED 3 TIMES IN THE LAST WEEK.
Structure, Apr 19, 2016
DOOR AJAR ISSUE. THE DOOR DOESNT WANT TO LATCH AND THE DOME LIGHT STAYS ON. DOESNT MATTER IF YOUR DRIVING OR STATIONARY THE ISSUE STILL PERSISTS. WHILE DRIVING IT WILL TELL YOU ONBOARD THAT YOU HAVE TO PUT THE CAR AND PARK AND CLOSE THE DOOR. VERY DANGEROUS.
Steering, Apr 19, 2016
COMPLETE LOSS OF POWER STEERING WHILE DRIVING. I MOMENTARILY FELT PANICKED INSIDE, MY CHILDREN WERE IN THE CAR AND WE WERE GOING 70. TURNED THE CAR OFF AND RESTARTED AND IT DROVE. I TOOK THE VEHICLE IN TO THE DEALERSHIP AND IT SEEMED FINE. 9 MONTHS LATER (APRIL 2016) IT HAPPENED AGAIN DRIVING 45MPH IN HEAVY TRAFFIC WITH MY CHILDREN IN THE CAR. I WAS ABLE TO FORCE THE CAR TO THE SIDE OF THE FREEWAY AND CALM DOWN. THE CAR WOULD BARELY STEER. IT WAS HARDER TO MANEUVER THAN DRIVING AN OLDER VEHICLE WITHOUT POWER STEERING. IT WAS JUST SHORT OF BEING LOCKED UP. AGAIN IT RESET AFTER TURNING ON AND OFF ABOUT 5 TIMES. IT WAS EVENING AND I DECIDED IT HAD TO GO BACK TO THE SHOP THE NEXT DAY. THE FOLLOWING DAY IT WAS LOCKED UP COMPLETELY AND NOT DRIVABLE. I HAD IT TOWED TO THE DEALERSHIP AS IT WAS NOT DRIVABLE AND UNSAFE. THE POWER STEERING ASSIST AND TRACTION ASSIST ALERTS STAYED UP- BOTH FUNCTIONS SHOWING OFF.
Structure, Apr 17, 2016
A PILLAR EXTERIOR TRIM COVER PIECE FLEW OFF ON THE EXPRESSWAY, A FRIENDS HAS DONE THE SAME THING AND AFTER CHECKING ON LINE THIS SEEMS TO BE A COMMONS PROBLEM.
Steering, Apr 14, 2016
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE MAKING A TURN AT AN UNKNOWN SPEED, AN ABNORMAL CLICKING SOUND EMITTED FROM THE STEERING WHEEL WITHOUT WARNING. IN ADDITION, THE VEHICLE VEERED TO THE LEFT OR RIGHT INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
Electrical system, Exterior lighting, Structure, Apr 13, 2016
THE DRIVER SIDE "DOOR AJAR" ALARM IS CONSTANTLY ON, EVEN THOUGH THE DOOR IS FIRMLY CLOSED AND SECURE.THE ALARM KEEPS GOING OFF AND THE DOME LIGHT IS ON WHILE THE VEHICLE IS IN MOTION FOR A DANGEROUS PERIOD OF TIME. THIS SEEMS TO BE A COMMON AND DANGEROUS COMPLAINT FOR SIMILAR VEHICLES IN SIMILAR YEARS.ACCORDING TO WHAT I HAVE READ ONLINE AND WATCHED ONLINE THERE ARE A LOT OF LIKE VEHICLES OUT THERE WITH THIS PROBLEM.
Electrical system, Structure, Apr 13, 2016
THE DRIVER'S SIDE DOOR SENSOR IS NOT WORKING PROPERLY. IT CAN TAKE UP TO 10 MINUTES FOR THE DOOR AJAR LIGHT TO TURN OFF, EVEN THOUGH YOU CAN SLAM THE DOOR SHUT 20 TIMES.
Steering, Apr 3, 2016
TAKATA INFLATORS, I BOUGHT MY 2013 FORD EXPLORER IN JULY OF 2015. BY NOVEMBER 2015 MY CAR HAD BEEN MAKING VERY LOUD SCRAPING NOISES EVERY TIME I TURNED RIGHT OR LEFT. I BROUGHT IT TO THE FORD DEALER THAT I BOUGHT IT FROM TO GET IT CHECKED OUT. THE DEALERSHIP HAD TO REPLACE THE STEERING RACK, WHICH FIXED THE PROBLEM. HOWEVER, IT WAS NOT COVERED UNDER ANY WARRANTY OR RECALL. IN RESEARCHING ONLINE I FOUND THAT SOME 2013 FORD EXPLORERS HAVE HAD THE SAME PROBLEM AND ARE COVERED UNDER AN ACTIVE RECALL. MINE STILL IS NOT!!! I HAVE 2 SMALL CHILDREN AND WAS TOLD THAT IT NEEDED TO GET FIXED ASAP OTHERWISE MY STEERING WHEEL COULD FREEZE UP, WHICH WOULD CAUSE AN ACCIDENT AND PUT OUR LIVES IN DANGER. I AM VERY UPSET WITH THIS AS I HAD TO PAY $1561.00 OUT OF POCKET AND OUR LIVES WERE IN DANGER!!!!
Steering, Mar 29, 2016
WHEN DRIVING THIS VEHICLE THE STEERING SEEMS TO "STICK" AND WHEN YOU APPLY MORE PRESSURE TO MOVE THE STEERING WHEEL, THE VEHICLE JERKS AND DARTS YOU INTO THE OTHER LANE AT HIGHWAY SPEEDS. THIS IS VERY DANGEROUS WHEN DRIVING IN CLOSE PROXIMITY TO OTHER VEHICLES SUCH AS CONSTRUCTION ZONES OR NARROW RURAL ROADS WITH ONCOMING TRAFFIC.
Air bags, Structure, Mar 25, 2016, crash
I WAS STANDING AT A RED LIGHT AND WAS REAR ENDED BY A SPEEDING DRIVER. I WAS CATAPULTED INTO THE TRUCK STANDING IN FRONT OF ME. THE FRONT END OF THE CAR WAS TOTALED, AS WELL AS THE FRAME BENT FROM THE REAR; WHERE I WAS HIT ORIGINALLY ONLY MILLISECONDS BEFORE. I BOUGHT THE VEHICLE BECAUSE OF THE AIR BAG PROTECTION, NO AIRBAGS DEPLOYED. A FIREMAN ON SCENE COMMENTED THAT HE COULD NOT BELIEVE THAT THE AIRBAGS DID NOT DEPLOY. MY VEHICLE IS IN THE POLICE IMPOUND LOT, BECAUSE OF AN ACCIDENT RESULTING IN INJURIES. I HAVE SINCE SHOWN THE PICTURES TO SEVERAL PEOPLE, EVEN MECHANICS; AND THEY HAVE ALL STATED THAT THERE IS SOMETHING WRONG WITH THE AIRBAGS, SINCE THEY DID NOT DEPLOY. THE INSURANCE COMPANY IS DEMANDING THAT I RELEASE THE VEHICLE TO THEM IMMEDIATELY.
Structure, Seats, Mar 25, 2016
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT THE THIRD ROW SEAT FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SEAT NEEDED TO BE REPLACED. THE SEAT WAS NOT REPLACED. THE CONTACT ALSO STATED THAT THE VEHICLE EXPERIENCED A LEAK BY THE TOP OF THE REAR HATCH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Steering, Structure, Mar 10, 2016
PAINT BUBBLES ON HOOD INSIDE AND OUT WITH CORROSION, 2) POWER STEERING FAILING, RECALL FOR ISSUE IN EFFECT, BUT, NOT MINE HAVE TO PAY $2000 FOR REPAIRS, UNABLE TO STEER WHILE DRIVING LOW SPEED