2014 Ford Explorer
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,678 owner complaints filed for this model year. This is the 6th highest complaint count among 26 Explorer model years with reports.
Of the 2014 reports, 32 involved a crash and 6 involved a fire. 38 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Suspension, rearApr 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Campaign 16V245000 on NHTSA.gov
Representative owner complaints
1,678 reports, newest first.
Steering, Dec 8, 2020
GOOD MORNING, MANUFACTURER RECALL NUMBER20S62 NHTSA RECALL NUMBER20V675 I FEEL THAT THE RECALL FOR THE REAR SUSPENSION IS ALSO CAUSING THE STEERING WHEELS ON MANY OF THE FORD EXPLORERS TO SQUEAK, OR CREATE A LOUD BANGING NOISE. MY VEHICLE IS CURRENTLY SQUEAKING EVERY TIME I TURN THE STEERING WHEEL, THIS VEHICLE HAS NEVER BEEN IN ACCIDENT AND NEVER HAD THE STEERING COLUMN REPLACED.
Other or unspecified, Dec 5, 2020
2014 MODEL FORD EXPLORER INNER INTERIOR DOOR PANELS, GLUE HOLDING UPPER MATERIAL ONTO DOOR PANEL HAS LET GO AND FOLDED OVER ON BOTH FRONT DOORS, THIS WAS AN ISSUE AND A RECALL/REPLACEMENT WAS ISSUES UNDER A TSB AS WELL, BUT FORD WILL ONLY FIX OR REPLACE WITHIN 5 YEARS, UPON PURCHASE OF VEHICLE DOOR MATERIAL WAS STARTING TO COME OFF, BY THE TIME IT WAS NOTICED IT WAS EARLY 2020 WHICH MADE THE REPAIR OPTION VOID DUE TO IT BEING OUT OF THE 5 YEAR PERIOD. THIS IS SOMETHING THAT SHOULD HAVE BEEN COVERED FOR AT LEAST A 10 YEAR SPAN AS IT APPEARS THIS IS HAPPENING TO THOUSANDS OF THESE EXPLORERS JUST OUTSIDE OF TEH 5 YEAR REPAIR TIMEFRAME.
Steering, Dec 5, 2020
WHILE WIFE WAS DRIVING VEHICLE HOME FROM WORK, STEERING ABRUPTLY GOT STIFF AND MAKING THE VEHICLE BECAME VERY DIFFICULT AND DANGEROUS, GOT A WARNING FROM DASH AND NOW WHILE TURNING THE STEERING WHEEL THERE IS A LOUD GRINDING/RUBBING NOISE FROM THE STEERING ASSEMBLY. HAVE BEEN ADVISED THE RACK AND PINION NEEDS TO BE REPLACED. THIS IS A 2014 FORD EXPLORER BUT WAS MANUFACTURED IN LATE 2013 AS A 14 MODEL. YET THIS RACK AND PINION IS NOT COVERED UNDER THE RECALL. SINCE I CANNOT AFFORD THE REPAIRS THE VEHICLE HAS HAD TO SIT. PRIOR RECALL FOR THE 2011-2013 NEEDS TO BE EXPANDED TO COVER THESE NEW COMPLAINTS AS THESE PARTS WERE MOST LIKELY THE SAME PARTS INCLUDED IN THE INTIAL RECALL BUT PLACED IN THE NEWER MODEL YEAR VEHICLE. I CANNOT GET THE NEWEST RECALL ADDRESS BECAUSE I CAN'T GET THE EXPLORER TO THE DEALER WITHOUT PAYING FOR A TOW TO AND FROM SINCE THE RACK AND PINION IS A MAJOR ISSUE
Other or unspecified, Dec 4, 2020
I RECEIVED A SAFETY RECALL NOTICE 20S62/HNTSA RECALL 20V-675. HOWEVER IT ISN'T IN ANY SYSTEM. I AM TRYING TO DETERMINE IF I ACTUALLY DO OR DON'T HAVE A SAFETY RECALL. I HAVE CALLED THE FORD CORPORATE OFFICE, BUT I CAN'T TALK TO A PERSON SO I CAN'T GET AN ANSWER FROM THE ISSUING OFFICE. PLEASE HELP!!
Structure, Dec 2, 2020
DOOR PANEL HAS POPPED OFF THE TOP OF INTERIOR DRIVERS SIDE DOOR AND IS ALSO PULLING AWAY ON ARM REST. THIS WAS A PREVIOUS RECALL BY FORD BUT OURS DID NOT OCCUR UNTIL AFTER THE RECALL END DATE AND FORD WOULD NOT REPLACE DOOR PANEL UNLESS YOUR SHOWED THE DEFECT. FORD REFUSES TO FIX EVEN THOUGH THEY KNOW ITS A FLAW.
Structure, Dec 1, 2020
THE DRIVER DOOR PANEL HAD BUCKLED AND COMING OFF. RECALL 17N04 BUT BECAUSE IT AFTER 5 YEARS THEY WONT COVER. THIS NOT FAIR WHEN THEY KNEW THIS WAS AN ISSUE.
Steering, Nov 24, 2020
I WAS PULLING OUT OF MY DRIVE WAY TO LEAVE MY HOUSE AND NOTICED A GRINDING SOUND COMING FROM THE FRONT END, IT WAS VERY LOUD, AND CAUSED ME TO HAVE LOSS OF CONTROL OVER THE CARS STEERING; ESPECIALLY WHEN TURNING WHEEL LEFT AND RIGHT AT LOWER SPEEDS AND ON SHARP TURNS. (THE WHEELS DO NOT STRAIGHTEN OUT OR RETURN TO CENTER WHEN EXITING A TURN AND WILL THEN OVER COMPENSATE AND VEER TO THE RIGHT AFTER HAVING TO MANUALLY TURN THE WHEEL BACK.
Steering, Nov 23, 2020
POWER STEERING ASSIST FAULT LIGHT CAME ON. POWER STEERING WENT OUT COMPLETELY. VEHICLE HAS LESS THAN 20,000 MILES ON IT.
Steering, Nov 21, 2020
VEHICLE STARTED TO MAKE A GRINDING NOISE WHEN WE TURNED THE STEERING WHEEL. SO WE TOOK IT TO THE SHOP WHERE WE BOUGHT THE VEHICLE. THEY DIAGNOSED THE PROBLEM SAYING IT WAS THE ELECTRONIC POWER STEERING RACK AND PINION. THE SHOP DID NOT WANT US TO DRIVE VEHICLE HOME DUE TO BEING UNSAFE TO DRIVE. VEHICLE HAS UNDER 80K MILES.
Steering, Nov 19, 2020
ON NOVEMBER 8, 2020 I WAS PULLING OUT OF MY DRIVE WAY TO LEAVE MY HOUSE AND NOTICED A GRINDING SOUND COMING FROM THE FRONT END, IT WAS VERY LOUD, AND CAUSED ME TO HAVE LOSS OF CONTROL OVER THE CARS STEERING; ESPECIALLY WHEN TURNING WHEEL LEFT AND RIGHT AT LOWER SPEEDS AND ON SHARP TURNS. (THE WHEELS DO NOT STRAIGHTEN OUT OR RETURN TO CENTER WHEN EXITING A TURN AND WILL THEN OVER COMPENSATE AND VEER TO THE RIGHT AFTER HAVING TO MANUALLY TURN THE WHEEL BACK.) WE TOOK IT TO A LOCAL FORD DEALER. AFTER REVIEWING MY EXPLORER THEY STATED THAT THE RACK AND PINION WAS BAD AND IT NEEDED TO BE REPLACED ASAP DUE TO THIS BEING A MAJOR SAFETY ISSUE AND WE SHOULDN'T WAIT TO GET IT REPLACED TOTAL COST FOR THE JOB WOULD BE $4,284.59. I CALLED FORD COOPERATE AND EXPLAINED TO THEM THAT THIS WAS A SAFETY ISSUE AS IT CAME ON SUDDENLY WITH OUT WARNING. I WAS MADE AWARE THAT THE PREVIOUS YEARS 2011-2013 HAVE BEEN RECALLED FOR THIS SAME ISSUE, AND THAT THERE HAVE BEEN MULTIPLE OTHER COMPLAINTS ON THE 2014 AND 2015 HAVING THE SAME ISSUE BUT WITH ONLY A "WARNING" BEING PLACED ON THEM, NOT A RECALL FOR THE 2014 OR 2015. THEY TOLD ME THAT MY YEAR DOESN'T HAVE A RECALL AND STATED I COULD OPEN A CASE AND FILE A COMPLAINT WITH THE NHTSA AND THAT WAS ALL I COULD DO, BUT IF A RECALL WAS OFFERED IN THE FUTURE I COULD POSSIBLE GET REIMBURSED. WHEN WE BROUGHT THE VEHICLE TO THE LOCAL FORD DEALER, THEY INFORMED US THAT THERE WAS A RECALL NOTICE FOR THE TOE LINK THAT CAN AFFECT THE STEERING BUT NOT A RECALL ON THE RACK. THIS STEERING RACK ISSUE POSES A MAJOR SAFETY CONCERN. PLEASE CONSIDER WORKING WITH FORD TO ENSURE THE SAFETY OF ALL WHO DRIVE THE 2014 EXPLORER AND PLACE A RECALL ON THIS ITEM ASAP. I AM VERY FORTUNATE NO ONE WAS PHYSICALLY HURT WHEN MY STEERING WENT. THANK YOU FOR YOUR CONSIDERATION IN THIS MATTER OF MAJOR SAFETY. I LOOK FORWARD TO HEARING FROM YOU.
Other or unspecified, Nov 18, 2020
WHEN REAR CAMERA IS IN USE IT TENDS TO HAVE A DELAY SHOWING REAR ACTIVITY, FLASHES ON AND OFF AND/OR THE SYNC SCREEN GOES COMPLETELY BLANK
Steering, Suspension, Wheels, Nov 17, 2020
HI MY NAME IS [XXX]. I PURCHASED THIS 2014 FORD EXPLORER FROM A CERTIFIED FORD GARAGE MECHANIC THIS SUMMER. THE PRIVATE PARTY PURCHASE WAS IN JUNE 2020 WITH 89,XXX MILES. THE SELLER SHOWED ME EVERY REPAIR, OIL CHANGE, BRAKES ETC. WERE DONE IN A FORD GARAGE. TEN THOUSAND MILES LATER THE VEHICLE SNAPPED A TOE LINK LATERAL ARM DRIVING DOWN A SMOOTH HIGHWAY 60MPH! THE VEHICLE SWERVED AND MY WIFE AND 2 YOUNG KIDS WERE IN DANGER.. THE VEHICLE WAS TOWED, FOR THE WHEEL WAS TIPPED IN AND NOT STABLE...FLAT BED TOW $100 OUT OF POCKET... FORD OF HIBBING DEALER SAID THE VEHICLE WAS NOT RECALLED AND THEY WOULDN'T HAVE TIME TO REPAIR FOR OVER A MONTH.. THEY SOLD ME THE FACTORY FORD TOE LINK THAT WAS THE "FIX" UPGRADE... WITH ALL THE DEALERS AND LOCAL AUTO SHOPS WAY WAY BEHIND AND SHORT HANDED I HAD THE VEHICLE TOWED AGAIN FOR $100 OUT OF POCKET TO MY GARAGE.. I WENT TO TECH SCHOOL OUT OF HIGH SCHOOL FOR AUTO MECHANIC AND RECEIVED A 2 YEAR DEGREE AND PREVIOUSLY WAS A AUTO MECHANIC FOR 10 PLUS YEARS.. ANYWAYS BEYOND THAT POINT I REPLACED THE TOE LINK IN MY SHOP AND INSPECTED OTHER POINTS.. AFTER I REPLACED THE LINK I WAS ABLE TO HAVE THE VEHICLE TOWED TO A LOCAL TIRE AND ALIGNMENT SHOP IN HIBBING MN (IRON RANGE TIRE) WHICH THEY THAN PROFESSIONALLY ALIGNED AND TIGHTENED THE REAR SUSPENSION. 100 MILES LATER HAPPENS AGAIN TO MY WIFE AND KIDS DOWN THE HIGHWAY!! TOWED AGAIN $100! CURRENTLY AT LUNDGREN FORD DEALER EVELETH MN. $2800 TO REPLACE AND REPAIR SUSPENSION COMPONENTS! FILED A FORD CASE # [XXX]. FORD REFUSED TO COOPERATE OR POSSIBLY PAY FOR REPAIR! THE SERVICE DEPT MANAGER SAID THE VEHICLE WAS SERVICED REGULARLY AT THAT SHOP AND SAID SERVICE RECORDS SHOW THE COMPLETE REAR SUSPENSION WAS REPLACED IN 2019!! 20,000 MILES AGO! AND ITS ALREADY BREAKING AGAIN! ITS UNSAFE FOR MY WIFE AND 4 & 6YR OLD BOYS! PLEASE HELP! IM SERIOUSLY NOT WASTING TIME! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Other or unspecified, Nov 16, 2020
BOTH FRONT AND REAR CATALYTIC CONVERTERS FAILED AND WERE REPLACED BY SERVICE REPAIR FACILITY.
Steering, Nov 10, 2020
AS I WAS DRIVING, THANKFULLY AT A SLOW SPEED, AND MAKING A RIGHT HAND TURN THERE WAS A COMPLETE FAILURE OF POWER STEERING. I LOSS COMPLETE CONTROL OF STEERING AND WENT INTO ONCOMING TRAFFIC. WHEN FAILURE OCCURRED, SEVERAL WARNING LIGHTS SIMULTANEOUSLY POPPED UP BUT AS I WAS UNDER THE DURESS OF TRYING TO AVOID A COLLISION, I DO NOT HAVE A COMPLETE LIST BUT I DID SEE THE STEERING ASSIST SYSTEM FAILURE AND REQUIRES SERVICE ALL BLINKING RED. THERE WERE NO ADVERSE ROAD CONDITIONS NOR DRIVING STYLE AND ABSOLUTELY NO WARNING WHATSOEVER. THE VEHICLE HAS APPROXIMATELY 93,000 MILES. I HAD TO COVER THE COST TO TOW THE CAR TO A FORD DEALER SHOP AND THEY TELL ME THAT THE ISSUE CANNOT BE REPLICATED BUT THEY BELIEVE IT IS A RACK AND PINION AND STEERING/COLUMN FAILURE AND ARE QUOTING ME OVER 2500 FOR REPAIRS. AS THIS ISSUE HAS BEEN HAPPENING TO HUNDRED IF NOT THOUSANDS OF OWNERS OF THE SAME MAKE AND MODEL, YEARS 2011-2014 AND 2015-2017 (IF NOT LATER) FALL UNDER THIS SAME FAILURE RECALL, THIS MATTER NEEDS TO BE ADDRESSED IMMEDIATELY. I FEAR GETTING BEHIND THE WHEEL OF THIS CAR AND AM LUCKY THAT I DID NOT CAUSE A SERIOUS ACCIDENT DUE TO THIS VEHICLE FAILURE.
Steering, Nov 10, 2020
I WENT TO GET IN MY CAR TO GET GROCERIES AND WHEN I WENT TO TURN INTO THE PARKING LOT MY STEERING FELT LIKE I WAS TURNING A TRUCK WITH NO POWER STEERING.I CALLED MY CAR DEALER AND HE TOLD ME THAT THERE IS NO RECALL ON MY CAR BUT THE YEARS BEFORE AND AFTER THE YEAR OF MY CAR , THEY HAVE RECALLS ON THIS PROBLEM. I ONLY HAVE 55,000 MI. ON IT.THEY SAID IT WOULD COST $2,500 TO FIX. I CAN'T AFFORD IT BEING RETIRED NOW AND CAN'T AFFORD A NEW ONE.
Steering, Nov 9, 2020
WHILE ATTEMPTING TO TAKE A SLIGHT RIGHT TURN, THE VEHICLE DID NOT TURN AT FIRST. IT CONTINUED STRAIGHT FOR A SECOND. THEN IT SEAM LIKE THE STEERING JUMPED AND CAUGHT A GEAR. THE VEHICLE THEN TURNED TO THE RIGHT. I WAS TRAVELING AT AROUND 25 MPH
Wheels, Nov 7, 2020
RIGHT TIRE WIGGLES WHILE DRIVING. IT FEELS LIKE ITS ABOUT TO COME OFF.
Suspension, Oct 28, 2020
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 15 MPH AND MAKING A TURN, IT FELT AS IF THE REAR TIRE HAD SLIPPED ON ICE WITH A LOUD ABNORMAL SOUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE TOE LINK DETACHED. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE CONTACT STATED THAT HER HUSBAND REPLACED THE TOW LINK. FORD OF HIBBING (2627 E BELTLINE, HIBBING, MN 55746) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT SCHEDULED AN APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT UNDER RECALL, AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Suspension, Oct 27, 2020
FRACTURED REAR TOE LINK SUSPENSION. HUSBAND FIXED IT ONCE, LESS THEN A MONTH LATER AFTER REPLACING PART IT BROKE AGAIN! NOT HAPPY HAD MY KIDS IN THE VEHICLE WITH ME BOTH TIMES THANKFULLY WE WERE NOT HURT AS WE WERE NOT GOING VERY FAST WHEN THE PART COMPLETELY SNAPPED! HAPPENED WHEN I WAS TURNING THE CORNER FELT LIKE MY BACK TIRE POPPED OUT OF SOCKET!
Steering, Oct 22, 2020
THE VEHICLE WAS IN MOTION, LUCKILY AT LOW SPEEDS WHEN THE STEERING FAILED COMPLETELY, VEHICLE IMMEDIATELY BECAME UNABLE TO STEER (THIS WAS NOT LOSS OF POWER STEERING, IT WAS LOSS OF STEERING COMPLETELY). SEVERAL WARNINGS IMMEDIATELY POPPED UP INCLUDING STEERING ASSIST SYSTEM FAILURE, SERVICE REQUIRED IMMEDIATELY. UPON INVESTIGATION IT APPEARS THIS ISSUE WAS COVERED (VIA RECALL) IN YEAR MODELS 2011-2013 AND 2015-2017. FOR SOME REASON VIN'S FROM 2014 WERE OMITTED FROM THE RECALL YET I AM FAR FROM THE ONLY PERSON EXPERIENCING THE SAME ISSUE WITH THESE 2014 MODELS. WE LOVE OUR EXPLORER BUT I AM AFRAID TO LET MY WIFE OR DAUGHTER DRIVE IT NOW. THE REPAIR IS GOING TO COST ME APPROX $3,000 PLUS THE COST OF HAVING IT TOWED TO THE DEALERSHIP. THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE ADDRESSED BY FORD AND NHTSA AS SOON AS POSSIBLE. THIS YEAR MODEL BEING OMITTED FROM THIS RECALL IS AN INCREDIBLE OVERSIGHT. MY EXPLORER HAD 123,000 MILES AT THE TIME OF FAILURE. AT THE TIME OF FAILURE THERE WAS NO EXCESSIVE FORCE OR HARSH DRIVING CONDITIONS BEING USED.
Other or unspecified, Oct 19, 2020
WHEN ENGAGING THE VEHICLE INTO REVERSE AND DRIVING, THE BACK-UP CAMERA OFTEN GLITCHES AND OFTEN GOES BLACK. SHOWS ERROR "BACK UP CAMERA NOT AVAILABLE. CONTACT DEALERSHIP". I KNOW THE 2020 MODELS HAVE JUST HAD A RECALL FOR THIS EXACT SAME ISSUE.
Structure, Oct 10, 2020
I HAVE A 2014 FORD EXPLORER XLT, RECENTLY MY PASSENGER SIDE WEATHER STRIP ALONG THE FRONT WINDSHIELD BLEW OFF WHILE DRIVING ON A HIGHWAY. MY DRIVER SIDE DID THE SAME ABOUT 3 MONTHS AGO. THE PLASTIC TRIM PIECE ALONG THE FRONT WINDSHIELD, DRIVER SIDE IS LIFTING ALSO, I HAVE TRIED TO RE-GLUE SEVERAL TIMES BUT DOES NOT SEEM TO LAST. THIS SHOULD BE FIXED BY FORD, I HAVE READ A LOT OF COMPLAINTS ABOUT THIS. THESE POSE A SAFETY ISSUE IF THE PLASTIC TRIM PIECE BLOWS OFF ON THE HIGHWAY.
Electrical system, Other or unspecified, Oct 9, 2020
BACKUP CAMERA NOT WORKING. IT GOES BLACK AND STATES "CAMERA UNAVAILABLE. CONTACT YOUR DEALERSHIP." THIS HAPPENS ANYTIME WHEN IN REVERSE.
Steering, Oct 7, 2020
POWER STEERING FAILED WHILE PULLING OUT OF A PARKING SPACE CAUSING THE VEHICLE TO BE EXTREMELY DIFFICULT TO CONTROL. MULTIPLE WARNING MESSAGES APPEAR IN THE DASH UPON STARTING THE VEHICLE. THIS APPEARS TO BE AN ISSUE WITH THE POWER STEERING CONTROL MODULE. THERE IS A RECALL FOR PREVIOUS YEAR MODELS OF THIS CAR WITH THE SAME STEERING SYSTEM.
Suspension, Oct 6, 2020, crash
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY AT 65 MPH, THE REAR TOE LINK SPLIT IN HALF WHICH CAUSED THE VEHICLE TO LOSE CONTROL AND SLAM INTO THE GUARDRAIL ON THE DRIVER'S SIDE. THE VEHICLE BOUNCED AND SPUN 260 DEGREES AND HIT THE GUARDRAIL AGAIN AND SCRAPPED ALONG THE GUARDRAIL. AS A RESULT, THE VEHICLE DOWN TO SLOW DOWN AND COME TO A REST IN THE LEFT MEDIAN LANE. THE BRAKES FAILED AND THE CONTACT WAS ABLE TO SHUT OFF THE VEHICLE AND GET OUT AND INSPECT THE DAMAGE. THE CONTACT HAD A POLICE OFFICER DIRECT HER TO FURTHER PULL HER VEHICLE COMPLETELY OUT OF THE LANE FROM ONCOMING TRAFFIC. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER APPROVED BY HER INSURANCE COMPANY. THE CONTACT MENTIONED THAT THE TOE LINK HAD BEEN A RECALL REPAIR FROM THE DEALER DOVI MOTORS, INC 263 TOMPKINS ST, CORTLAND, NY 13045 (607) 756-2801 BACK IN 2017. THE DEALER AND THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 80,000.