2014 Ford Explorer
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,678 owner complaints filed for this model year. This is the 6th highest complaint count among 26 Explorer model years with reports.
Of the 2014 reports, 32 involved a crash and 6 involved a fire. 38 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Suspension, rearApr 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Campaign 16V245000 on NHTSA.gov
Representative owner complaints
1,678 reports, newest first.
Steering, Dec 27, 2019
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT MANAGED TO DRIVE HOME AT LOW SPEEDS. THE VEHICLE WAS TURNED OFF AND RESTARTED, BUT IT DID NOT RETURN TO NORMAL. DAVE SMITH FORD, LLC (4045 TRANSIT RD, WILLIAMSVILLE, NY 14221, (716) 634-2000) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V286000(STEERING). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Power train, Engine, Dec 23, 2019
THE WATER PUMP IN MY 2014 FORD EXPLORER 3.5L V6 ENGINE BEGAN LEAKING COOLANT. THE WATER PUMP HAD TO BE REPLACED AT 79,000 MILES. I BECAME AWARE OF THIS PROBLEM AFTER GETTING AN OIL CHANGE. THE COOLANT RESERVOIR HAD TO BE FILLED AND I WAS INFORMED OF A POSSIBLE COOLANT LEAK. TWO WEEKS AFTER GETTING THE COOLANT FILLED, MY RADIATOR FAN BEGAN RUNNING FAST AND LOUD. I BROUGHT IT INTO THE SHOP AND WAS TOLD I HAD A LEAKING WATER PUMP. THERE WAS ONLY ONE INCH LEFT OF COOLANT IN THE RESERVOIR AFTER JUST BEING FILLED UP. I WAS THEN TOLD IT WOULD TAKE 14-16 HOURS OF LABOR TO REPLACE THE WATER PUMP WHICH ITSELF COSTS LESS THAN $150. I WAS REFERRED BY THE SHOP TO THE DEALERSHIP BECAUSE THE WORK NEEDED WAS EXTENSIVE AND BECAUSE IT INVOLVED A FORD PART. THE DEALERSHIP REFUSED TO PAY FOR THE REPAIRS AND REFERRED ME TO FORD. THE DEALERSHIP CONFIRMED THE WATER PUMP LEAK. BASICALLY, THE ENGINE HAD TO BE TAKEN APART TO REPLACE THE WATER PUMP, BECAUSE THE PUMP IS MADE PART OF THE ENGINE ITSELF. I BELIEVE THE FORD ENGINE AND THE WATER PUMP IS DEFECTIVE. THE GASKETS OR BEARINGS IN THE WATER PUMP FAIL AND THERE ARE WEEP HOLES IN THE WATER PUMP WHICH ALLOW COOLANT TO LEAK INTO THE ENGINE AND MIX WITH THE ENGINE OIL. MY VEHICLE WAS OUT OF THE MANUFACTURER'S WARRANTY. I SPENT $1,839.82 TO FIX A SINGLE WATER PUMP! THERE SHOULD BE AN INVESTIGATION INTO THIS MANUFACTURING AND DESIGN DEFECT DUE TO THE BURDEN IT PLACES ON THE PUBLIC. THERE ARE ALSO SAFETY ISSUES CAUSED BY THIS DUE TO VEHICLES BEING SO AFFECTED BY THE COOLANT LEAKS THE ENGINES SHUT DOWN COMPLETELY WHILE IN USE. I UNDERSTAND THIS HAS HAPPENED TO MANY, MANY OTHER FORD 3.5L V6 ENGINES. I HAVE THE MY VEHICLE REPAIR RECORDS IF YOU WOULD LIKE TO REVIEW THEM.
Other or unspecified, Engine, Dec 18, 2019
WHEN YOU ACCELERATE AT HIGHER SPEEDS IE ON THE FREEWAY THE CAR IS FILLED WITH EXHAUST SMELL.
Wheels, Dec 17, 2019
2014 AWD EXPLORER, 72,405 MI: 12-2019 HEARD SLIGHT GRINDING FR FRONT LEFT & ONLY HEARD WHEN DECELERATING FR APPROX 30 MPH. RECOGNIZED SOUND BECAUSE IT HAPPENED ON FRONT RIGHT 11-2018, 8032 MI EARLIER. BROUGHT IN IMMEDIATELY. SAME PART FAILED AGAIN ON THE RIGHT & NOW ALSO ON THE LEFT FRONT WHEEL & BECAME EMBEDDED IN THE KNUCKLES ON BOTH SIDES, & TECHS COULD NOT REMOVE BEARINGS W/O DESTROYING KNUCKLES. THIS IS THE 3RD WHEEL HUB BEARING THAT FAILED IN THIS CAR. SINCE LAST PART REPLACEMENT 11-2018, FORD REDESIGNED PART DUE TO REPEATED FAILURE. THEY WILL BE REPLACING THE RIGHT & LEFT FRONT HUB BEARINGS W/REDESIGNED PART, HOWEVER, THEY WILL NOT, PAY FOR THE $725 FEE TO REPLACE THE KNUCKLES THAT WERE RUINED & NEITHER WILL MY EXT WARRANTY. IF THE FAULTY HUB BEARINGS DID NOT FAIL, THEY WOULD NOT HAVE CAUSED THE BEARINGS TO SEIZE INTO THE KNUCKLES, THEREBY RUINING THEM AS WELL. FORD CUSTOMER CARE TOLD ME SINCE I AM PAST THE ORIGINAL WARRANTY, THEY WILL NOT CONSIDER ANY COMPENSATION. PEACOCK FORD, MAITLAND, FL SAID THEY WILL FOLLOW FORD'S DIRECTION. NHTSA HAS REPORTS OF WHEELS FALLING OFF FROM THIS. SERVICE MGR AGREES FORD SHOULD PAY BECAUSE HUB BEARINGS CAUSED IT. I OPENED CASE WITH FORD #CAS25112513 & SERVICE MGR ALSO FILED A COMPLAINT WITH FORD ASKING TO COVER THE ADDITIONAL PARTS. A WEEK LATER, NO RESPONSE. I PAID THE $493.43 TO P/U CAR. PEACOCK DIDN'T CHG FOR LABOR. NEED FORD TO COVER ANY ADDITIONAL DAMAGES CAUSED BY FAILURE OF RIGHT & LEFT HUB BEARINGS. PAID: 11-2018 $117.48, & 12-2019 $493.43 = $610.91 TOTAL FOR A REPEATEDLY FAILING PART. FORD MFGD FAULTY PART & KNOWS IT BECAUSE THEY REDESIGNED IT. FORD'S PART CAUSED THE FAILURE OF OTHER PARTS WHICH THEY WOULD NOT COVER. SERVICE MGR AGREES W/ME BUT SAYS HE NEEDS FORD'S AUTHORIZATION. SERVICE MGR., ERIC LANGFIELD: 407-635-8080. FORD CUSTOMER CARE CASE #CAS25112513
Wheels, Dec 17, 2019
2014 AWD EXPLORER, 72,405 MI: 12-2019 HEARD SLIGHT GRINDING FR FRONT LEFT & ONLY HEARD WHEN DECELERATING FR APPROX 30 MPH. RECOGNIZED SOUND BECAUSE IT HAPPENED ON FRONT RIGHT 11-2018, 8032 MI EARLIER. BROUGHT IN IMMEDIATELY. SAME PART FAILED AGAIN ON THE RIGHT & NOW ALSO ON THE LEFT FRONT WHEEL & BECAME EMBEDDED IN THE KNUCKLES ON BOTH SIDES, & TECHS COULD NOT REMOVE BEARINGS W/O DESTROYING KNUCKLES. THIS IS THE 3RD WHEEL HUB BEARING THAT FAILED IN THIS CAR. SINCE LAST PART REPLACEMENT 11-2018, FORD REDESIGNED PART DUE TO REPEATED FAILURE. THEY WILL BE REPLACING THE RIGHT & LEFT FRONT HUB BEARINGS W/REDESIGNED PART, HOWEVER, THEY WILL NOT, PAY FOR THE $725 FEE TO REPLACE THE KNUCKLES THAT WERE RUINED & NEITHER WILL MY EXT WARRANTY. IF THE FAULTY HUB BEARINGS DID NOT FAIL, THEY WOULD NOT HAVE CAUSED THE BEARINGS TO SEIZE INTO THE KNUCKLES, THEREBY RUINING THEM AS WELL. FORD CUSTOMER CARE TOLD ME SINCE I AM PAST THE ORIGINAL WARRANTY, THEY WILL NOT CONSIDER ANY COMPENSATION. PEACOCK FORD, MAITLAND, FL SAID THEY WILL FOLLOW FORD'S DIRECTION. NHTSA HAS REPORTS OF WHEELS FALLING OFF FROM THIS. SERVICE MGR AGREES FORD SHOULD PAY BECAUSE HUB BEARINGS CAUSED IT. I OPENED CASE WITH FORD #CAS25112513 & SERVICE MGR ALSO FILED A COMPLAINT WITH FORD ASKING TO COVER THE ADDITIONAL PARTS. A WEEK LATER, NO RESPONSE. I PAID THE $493.43 TO P/U CAR. PEACOCK DIDN'T CHG FOR LABOR. NEED FORD TO COVER ANY ADDITIONAL DAMAGES CAUSED BY FAILURE OF RIGHT & LEFT HUB BEARINGS. PAID: 11-2018 $117.48, & 12-2019 $493.43 = $610.91 TOTAL FOR A REPEATEDLY FAILING PART. FORD MFGD FAULTY PART & KNOWS IT BECAUSE THEY REDESIGNED IT. FORD'S PART CAUSED THE FAILURE OF OTHER PARTS WHICH THEY WOULD NOT COVER. SERVICE MGR AGREES W/ME BUT SAYS HE NEEDS FORD'S AUTHORIZATION. SERVICE MGR., [XXX]: [XXX]. FORD CUSTOMER CARE CASE #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Dec 16, 2019
LOSE OF POWER STEERING IN COLD WEATHER; NEEDS 50 DEGREES OR MORE FOR POWER STEERING TO WORK. NO WARNING LIGHTS WHEN POWER STEERING IS LOST.
Engine, Dec 10, 2019
2014 EXPLORER CONTINUOUSLY LEAKING COOLANT NEAR FRONT PASSENGER TIRE. DEALERSHIP REFILLED COOLANT AND PERFORMED A PRESSURE TEST AND WAS UNABLE TO DUPLICATE THE PROBLEM. ONE YEAR LATER, THE VEHICLE IS STILL LEAKING COOLANT AND I HAVE TO KEEP ADDING ADDITIONAL COOLANT. I AM CONCERNED THIS IS A WATER PUMP FAILURE AND COST TO REPAIR CAR WOULD BE UPWARD OF 8K
Fuel/propulsion system, Dec 10, 2019
THE ENGINE IS IDLING ROUGHLY ESPECIALLY JUST AFTER I FILL THE GAS TANK. THE FUEL MILEAGE HAS BEEN STEADILY DECLINING EVEN THOUGH I'VE CHANGED THE SPARK PLUGS, COILS, MASS AIR FLOW SENSOR AND AIR FILTER. THE PROBLEM COULD BE A DEFECTIVE FUEL PUMP OR SOMETHING IN THE FUEL SYSTEM. THERE HAVE EVEN BEEN OCCASIONS WHERE THE VEHICLE WON'T START IMMEDIATELY AFTER I FILL THE GAS TANK UNTIL I'VE WAITED A FEW MINUTES.
Fuel/propulsion system, Dec 8, 2019
VEHICLE HAS STRONG FUEL SMELL INSIDE CABIN AT STARTUP BUT THERE ARE NO ENGINE CODES TO CHECK. OTHER YEAR MODELS OF THIS VEHICLE HAVE HAD A RECALL ON THE FUEL SYSTEM LEAKING, BUT NOT YET ON THIS YEAR MODEL AS FAR AS I COULD FIND.
Steering, Dec 8, 2019
STEERING WHEEL FAULT ASSIST
Steering, Dec 6, 2019
WHILE TRAVELING AT ABOUT 50 MPH ON A 4 LANE HIGHWAY, THE STEERING OF THE CAR BEGAN TO BE UNRESPONSIVE. IN SLIPPERY CONDITIONS I REDUCED THE SPEED AND WAS ABLE TO NEGOTIATE MY RETURN TO HOME. AFTER SHUTTING THE CAR OFF, I RESTARTED AND THE STEERING WHEEL WOULD NOT MOVE AT ALL. WHEN THE CAR WAS BEING LOADED ON THE TOW TRUCK, THE FRONT WHEELS COULD NOT BE STEERED AT ALL. DEALER REPLACED THE STEERING COMPUTER BUT I WAS TOLD THE MECHANICAL STEERING MECHANISM HAD FAILED ALSO. NO ONE WAS HURT OR ACCIDENT OCCURRED, BUT THE CASCADING PROBLEM CREATED A DANGEROUS SITUATION.
Steering, Dec 2, 2019
POWER STEERING STOPPED WORKING AND DASHBOARD LIT UP WITH WARNING LIGHTS.VEHICLE WAS ON I-77 DOING 70 MPH WHEN THIS HAPPENED.
Visibility/wiper, Nov 26, 2019
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 75 MPH, THE FRONT DRIVER SIDE TRIM DETACHED FROM THE WINDSHIELD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NORTHSIDE FORD (LOCATED AT 12300 SAN PEDRO AVE, SAN ANTONIO, TX 78216, (210) 319-5734) WHERE IT WAS DIAGNOSED THAT THE TRIM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON NOVEMBER 19, 2019. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
Steering, Nov 25, 2019
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THE STEERING MADE A CLINKING NOISE WHILE DRIVING AT ANY SPEED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LEWIS FORD (888-314-4824, LOCATED AT #3373 NORTH COLLEGE, FAYETTEVILLE, AR 72703) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR BOX NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS PROVIDED CASE NUMBER: CAS24964944 AND WAS REFERRED TO NHTSA. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,500.
Seats, Engine, Nov 21, 2019
I'M GETTING CEL ERROR CODE P0016. THERE IS A RATTLING NOISE ON STARTUP AND SOMETIMES DURING HIGHWAY DRIVING EVERYDAY. MY EXPLORER SPORT HAS 65,340 MILES ON IT, W AY TO SOON FOR A TIMING CHAIN. THE DEALER STATED I PROBABLY HAVE TIMING CHAIN STRETCH AND THERE NO TSB TO RESOLVED THE ISSUE IN MY TRUCK EVEN THOUGH I HAVE THE SAME ECOBOOST ENGINE AS THE F150 THAT THE TSB 17-0026 DOES APPLY TO. WHY NOT THE FORD EXPLORER THAT HAS SAME EXACT ENGINE AS F150 WITH THE SAME PROBLEM? WHY WAS THE FORD EXPLORER ECOBOOST LEFT OUT OF THE TSB? THERE'S AN ISSUE WITH THE ENGINE NOT MODEL OF TRUCK. I'M HOPEFULLY LOOKING FOR FORD TO HONER THE TSB FOR MY VEHICLE THAT HAS THE SAME ENGINE DEFECT
Air bags, Nov 20, 2019
8/10/2019 SERVICE AT FORD DEALERSHIP SERVICE AT TED BRITT AUTO CENTER IN FAIRFAX, VA. VEHICLE HAS $63,528 MILES. REPORT INDICATED TO RECOMMEND TSB16-0001 TO ADDRESS AIR BAG LIGHT. QUOTE $1060 PARTS AND LABOR. THIS IS A SAFETY ISSUE AND REPORTED CLAIM TO FORD TO COVER WHICH THEY DENIED. NOTICED MULTIPLE REPORTS OF SIMILAR ISSUE. THIS SHOULD BE COVERED BY FORD.
Structure, Nov 20, 2019
DRIVER SIDE EXTERIOR DOOR HANDLE CAME OFF WHEN DOOR WAS OPENED WHILE STATIONARY.
Other or unspecified, Nov 19, 2019
AFTER DRIVING THE VEHICLE AN ODOR WOULD CONSUME THE INTERIOR. I TOOK IT TO A GARAGE AND THEY THOUGHT IT WAS THE AIR CONDITIONING BUT IT DIDN'T HELP. AFTER YOU DRIVE AND THEN COME TO A STOP THE ENTIRE INTERIOR IS CONSUMED WITH A HORRIBLE FUME...IT HAS CAUSED MY EYES TO WATER, BECOME NAUSEOUS AND ALMOST PASS OUT. IT IS GETTING WORSE. THE ODOR DOESN'T SEEM TO HAPPEN WHILE YOU ARE DRIVING BUT AS SOON AS YOU COME TO A STOPLIGHT OR STOP SIGN IT JUST CONSUMES THE ENTIRE INSIDE. I FIRST STARTED TO SMELL IT IN JULY AND REALLY THOUGHT IT WAS MY AIR CONDITIONING. IT HAS BEEN DOING THIS EVER SINCE.
Other or unspecified, Nov 8, 2019
MY WINDOW BLEW OUT ON THE REAR HATCH OPENING OF MY 2014 FORD EXPLORER XLT.. PEOPLE SAW IT AND SAID IT JUST BLEW OUT. THE VEHICLE WAS SITTING STATIONARY IN MY WORK PARKING LOT. I WAS INSIDE THE SCHOOL BUILDING. THE VEHICLE WAS PARKED AND NOT RUNNING FOR 4 HOURS. SEVERAL WITNESSES DESCRIBED IT AS IT JUST BLEW OUT.
Steering, Nov 7, 2019
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE OPERATING THE VEHICLE, THE STEERING WHEEL SUDDENLY BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE STEERING CONTROL ARM; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THE STEERING MODULE WAS REPROGRAMMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
Structure, Visibility, Oct 30, 2019
MY PANORAMIC SUNROOF/MOON ROOF SHATTERED FOR ABSOLUTELY NOT REASON RANDOMLY TONIGHT WHILE SITTING STATIONARY IN THE DRIVEWAY (NOT PARKED UNDER ANYTHING!). THANK GOODNESS I HAD MY VISOR CLOSED OR IT WOULD HAVE SHATTERED ALL OVER MY 2 CHILDREN
Engine and engine cooling, Engine, Oct 29, 2019
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT TOOK THE VEHICLE TO ROWE FORD AUBURN (699 CENTER ST, AUBURN, ME 04210) FOR ROUTINE MAINTENANCE AND WAS INFORMED THAT THE EXHAUST MANIFOLD WAS LEAKING AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. CONSUMER ALSO STATED EXHAUST WAS LEAKING FUMES INTO CARGO AREA, WHICH CAUSED HEADACHES AND LIGHT HEADINESS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 165,000. *CW*JB
Steering, Oct 28, 2019
THE POWER STEERING ON MY 2014 FORD EXPLORER STOPPED WORKING ALL TOGETHER WHILE PULLING INTO THE DRIVEWAY OF MY HOME OFF OF A CITY STREET. WARNING LIGHTS CAME ON STATING TRACTION ASSIST AND POWER STEERING FAULTS. THIS HAPPENED WITH OUT WARNING AND MADE THE VEHICLE VERY HARD TO STEER.
Other or unspecified, Oct 22, 2019
STRONG SMELL OF EXHAUST FUMES INSIDE THE CABIN UNDER DIFFERENT DRIVING CONDITIONS, WITH AND WITHOUT A/C ON.
Other or unspecified, Oct 20, 2019
TRANSMISSION NOT IN PARK AFTER SHIFTING INTO PARK