2015 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,791 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Explorer model years with reports.
Of the 2015 reports, 37 involved a crash and 1 involved a fire. 98 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Suspension, rearApr 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Campaign 16V245000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints
1,791 reports, newest first.
Steering, Jul 11, 2020
I BOUGHT MY 2015 EXPLORER BACK IN 2018 WITH THE POPPING NOISE IN THE STEERING. I WAS TOLD BACK THEN IT WAS NORMAL. AS TIME WENT ON, THE POPPING NOISE HAS BECOME WORSE. I HAVE ADDRESSED IT OVER THE PAST WEEK, AND HAVE DETERMINED TWO THINGS. 1, THE TSB PUT OUT BY FORD FOR THE THRUST WASHERS ON THE AXLES IS A WASTE OF MONEY. 2, THE RACK AN PINION SHOULD BE THE TRUE RECALL ON THE 2011-2015 FORD EXPLORER, AND POSSIBLY NEWER MODELS FROM WHAT I HAVE READ. MINE WAS TROUBLESHOT DOWN TO THE RACK AND PINION TODAY BY MY MECHANIC, AND JUST LIKE EVERYONE ELSE HERE, IT'S GOING TO COST $2300 TO REPLACE. I HAVE HAD THE SAME PROBLEMS OF THE STEERING LOCKING UP OVER PROLONGED SITTING AS WELL. THIS IS ALARMING AND SHOULD BE ADDRESSED BY THE NHTSA, SOONER RATHER THAN LATER.
Power train, Jul 6, 2020
PTU LEAKING WITH 22395 MILES AND 5 YEARS AND 3 DAYS IN SERVICE. OUT OF WARRANTY BY 3 DAYS
Steering, Electrical system, Electronic stability control (ESC), Jul 5, 2020
DRIVING ON A TWO LANE HIGHWAY AND THE POWER STEERING COMPLETELY FAILED. WE WERE TOLD BY THE DEALERSHIP WHERE WE PURCHASED THE CAR TO BRING IT IN BUT IT SOUNDED LIKE "STEERING ASSIST FAULT" SINCE THAT WAS THE ERROR MESSAGE, DUH.IT WAS COST $500 FOR AN ALIGNMENT? REPLACED FAULTY RACK AND PINION GEAR AND CHECKED ALIGNMENT(SHOULD BE OK SINCE THEY ALIGNED IT THE SAME DAY) TOTAL BILL $2291.00 THIS IS A 2015 EXPLORER LIMITED THAT HAS BEEN IN THE SHOP SEVERAL TIMES FOR CAR A CARBON MONOXIDE LEAK IN THE CABIN OF SUV FOR REPAIRS, POWER SEAT REPAIRS AND INTERIOR DOOR PANEL COMING APART.
Steering, Power train, Engine, Jul 4, 2020
WHILE DRIVING, FORD EXPLORER DASH WRENCH LIGHT INDICATOR TURNS ON THEN SUDDENLY YOU LOOSE POWER AND CONTROL AND BRAKING, TECHNICAL DISABLED. YOU HAVE TO COME TO A ROLLING STOP. THEN TURN ON CAR AGAIN TO REMOVE WRENCH LIGHT.
Steering, Jul 3, 2020
I WAS DRIVING MY 2015 FORD EXPLORER SPORT ON A ROAD. SUDDENLY, THE CAR SHOWED AN ERROR STEERING ASSIST FAULT AND SERVICE ADVANCE TRAC MESSAGE ON DASHBOARD. THE STEERING WHEEL BECAME VERY HARD TO ROTATE AND I AVOIDED THE ACCIDENT. THE CAR WAS UNCONTROLLABLE AND BECAUSE OF THIS, THE TURN INDICATOR KNOB HAD SOME ISSUES. I HAD TO KEEP HOLDING THE INDICATOR KNOB IN ORDER TO TURN ON RIGHT/LEFT INDICATION. I HAD TO PUT SO MUCH EXTRA FORCE TO ROTATE THE STEERING WHEEL DURING TURNING. THIS WAS A VERY DANGEROUS SCENARIO. I STOPED THE CAR IN A PARKING LOT, TURNED OFF THE CAR, AND WAITED FOR 5 MINUTES TO TURN ON. AFTER THAT THE CAR WORKED WELL FOR FEW MORE MINUTES. THE SAME ERROR AND ISSUE STARTED HAPPENING AGAIN AFTER FEW MINUTES SO I TOOK THE CAR TO FORD DEALERSHIP. THEY CHECKED THE CODE AND FOUND STEERING GEAR ISSUE, FAILURE CODE U2011:49. THIS IS A MAJOR ISSUE RELATED TO SAFETY. IT CAN CAUSE FATAL ACCIDENT BECAUSE OF UNCONTROLLABLE STEERING WHEEL ISSUE.
Steering, Jun 25, 2020
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 25 MPH, THE STEERING WHEEL CEASED WITHOUT WARNING. THE STEERING WHEEL WAS AGGRESSIVELY TURNED TO THE LEFT AND TO THE RIGHT AND RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO WORLD FORD PENSACOLA (6397 PENSACOLA BOULEVARD, PENSACOLA, FL 32505) TO BE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO FILE A COMPLAINT WITH THE NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.
Structure, Jun 23, 2020
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 80 MPH, THE DRIVER'S SIDE DOOR KEYPAD DETACHED. THE VEHICLE WAS TAKEN TO FORD OF KENDALL (15551 S DIXIE HWY, MIAMI, FL 33157, 305-238-9211) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE CONTACT WAS PROVIDED AN ESTIMATE OF $512 TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Steering, Suspension, Jun 23, 2020, crash
DRIVING AT 20MPH OVER A BRIDGE, MY TOE LINK SNAPPED, CAUSING ME TO LOSE CONTROL AND VEER OFF THE ROAD LOSING CONTROL. I LOST COMPLETE CONTROL OVER MY STEERING AND TIRES REMAINED TURNED, LOSING ALL CONTROL AND ABILITY TO DRIVE. THE TOE LINK WAS SERVICED BECAUSE THERE WAS A RECALL. HOWEVER, THIS WAS THE SECOND TIME THE TOE LINK WAS FIXED ON THIS VEHICLE. NOW, ONLY MONTHS AFTER PURCHASING THIS VEHICLE, THERE IS ANOTHER ISSUE REGARDING THE TOE LINK AND BUSHINGS. FORD AND DEALERSHIP REFUSE TO COVER THE CHARGES BECAUSE RECALL HAS ALREADY BEEN SERVICED. MY CONCERN IS THAT THE PROBLEM WILL BE FIXED TEMPORARILY FOR A FOURTH TIME AND WILL SNAP AS I AM GOING FASTER SPEEDS THAN THE 20 MPH I INITIALLY LOST CONTROL AT. THERE NEEDS TO BE ANOTHER RECALL ON MY ALREADY RECALLED PART, OTHERWISE THERE WILL NEVER BE ANY SAFE DRIVING DISTANCE IN THIS VEHICLE. *TR
Steering, Jun 21, 2020
STEERING ASSIST FAULT LIKE CAME ON WHILE DRIVING. I WAS UNABLE TO STEER. LUCKILY NOBODY WAS HURT. BUT THIS COULD HAVE BEEN DEADLY FOR MYSELF, GRANDDAUGHTER AND ANYONE ELSE AROUND. THERE WAS NO WARNING. NO SOUNDS NOTHING. I SEE FORD HAD RECALLS FOR UP UNTIL 2013 FOR THIS PROBLEM, BUT I DON'T SEE ANY FOR 2015. AND FROM READING INFORMATION IT HAS CAUSED ACCIDENTS INJURING PEOPLE. I WOULD LIKE TO SEE A RECALL ON THIS
Air bags, Other or unspecified, Jun 20, 2020
AIR BAG LIGHT CONSTANTLY STAYS ON. WINDSHIELD PILLAR CAME FLYING OFF AT 70 MILES AN HOUR. *TR
Steering, Jun 18, 2020
POWER STEERING STOPPED WHILE DRIVING. THIS IS NOT A TYPICAL POWER STEERING PUMP, IT IS ELECTRONIC. WHEN A NORMAL ONE FAILS, YOU CAN STILL STEER EASILY WHEN MOVING. IT ONLY BECOMES HARD WHEN STOPPED OR MOVING SLOW. THE ELECTRONIC ONE GETS EXTREMELY HARD EVEN AT HIGHWAY SPEEDS. I HAVE BROUGHT IT TO THE DEALERSHIP WHICH DIAGNOSED IT AS THE RACK AND PINION. I HAVE SEEN ONLINE THAT THERE ARE MANY THAT HAVE FAILED WITH THE SAME ISSUE FOR MULTIPLE YEARS FROM AROUND 2011 ON WHICH TELLS ME IT IS FAIRLY COMMON EVEN ON VEHICLES WITH LOW MILEAGE. *TR
Power train, Jun 18, 2020
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS FLUID LEAKING FROM THE POWER TAKE OFF UNIT. THE VEHICLE WAS TAKEN TO JIM TIDWELL FORD (2205 BARRETT LAKES BLVD, KENNESAW, GA 30144), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER TAKE OFF UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000. *LN*JB
Steering, Jun 18, 2020
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO MAKE A LEFT TURN, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO CARRIAGE FORD INC (908 E. LEWIS AND CLARK PKWY, CLARKSVILLE, IN 47129, (612)284-4444) TO BE DIAGNOSED. THE STRUT BEARINGS WERE REPLACED HOWEVER, AFTER TEST DRIVING THE VEHICLE, THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AT A COST OF $2,300. THE CONTACT WAS CONCERNED THAT THE FAILURE WAS DUE TO A DEFECT IN THE MANUFACTURING OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.
Structure, Jun 16, 2020
THE PAINT IS STARTING TO BUBBLE IN SEVERAL SPOTS ON THE FRONT EDGE OF THE HOOD. I SEE NO RUST OF ANY KIND JUST BUBBLING PAINT. I METICULOUSLY CARE FOR THIS CAR REGULAR WASH AND WAXES. *TR
Steering, Jun 16, 2020
FRONT END POPPING NOISE WAS NOTICED AFTER 50,000 MILES. WAS TOLD TO DISREGARD, IT WAS NORMAL. AT 67,000 NOISE BECAME LOUDER, SENSATION IN STEERING WHEEL FELT, LOSS OF STEERING MOMENTARILY. THIS HAPPENS WHEN SITTING STILL, WHILE DRIVING AND ESPECIALLY WHILE MAKING SHARP TURNS. FORD JUST QUOTED $2100 TO REPLACE. I'VE SEEN MANY MORE COMPLAINTS RELATED TO THIS. THIS IS A HUGE SAFETY CONCERN AND A RISK FOR ANYONE WHO DRIVES THE VEHICLE. WHY HASN'T THERE BEEN A RECALL ISSUED YET? *TR
Structure, Jun 12, 2020
DRIVER DOOR: THE DOOR BLACK TRIM PANEL IS COME OUT AND IT WONT LET ME OPEN AND CLOSE MY WINDOW PROPERLY. I HEAR ABOUT THIS ISSUES IN THE DEALER, BUT I DIDN'T RECEIVE ANY RECALL ABOUT IT. PLEASE, I NEED YOU FIX IT, THIS ISSUES, IT IS 2015 FORD EXPLORER, AND I HAVE OTHER VEHICLE OF 2006, IT DOESN'T HAVE ANY ISSUES ABOUT THE INSIDE OF THE BODY. *TR
Air bags, Jun 11, 2020
MY AIR BAG LIGHT IS ON AND WON;T GO OFF SO I TOOK IT TO A FORD DEALERSHIP AND THEY TOLD ME THAT THE BACK AIR BAGS WIRE WERE LOOSE AND IT WOULD COST ME $600.00 TO CONNECT THEM BACK. *TR
Structure, Jun 9, 2020
I WAS DRIVING DOWN THE HIGHWAY AND ALL OF A SUDDEN THERE'S A SNAP NOISE AND THEN I SEE THIS RUBBER FLAPPING AT THE WINDSHIELD ON THE PASSENGER SIDE. WHEN IT FIRST STARTED HITTING THE WINDSHIELD IT SCARED US HALF TO DEATH. I GOT OFF THE HIGHWAY AND PULLED OVER TO LOOK AND SEEN THE PASSENGER WINDSHIELD PILLAR HAD COMPLETELY BROKEN IN HALF WHILE I WAS DRIVING, FLEW OFF AND WAS GONE. I LATER FOUND OUT THAT THIS IS VERY COMMON IN THE FORD EXPLORERS, THAT THESE WINDSHIELD PILLARS FLY OFF. IM DISAPPOINTED THAT THERE HASN'T BEEN A RECALL TO FIX THIS PROBLEM SEEING IT HAPPENS QUITE FREQUENTLY TO THESE CARS ACCORDING TO LOTS OF PEOPLE ON CARCOMPLAINTS.COM AND IM VERY THANKFUL IT DID NOT FLY AND HIT SOMEONE ELSE'S CAR OR CAUSE AN ACCIDENT. HONESTLY I THINK FORD SHOULD PAY FOR THE REPLACEMENT NOT ME. SAD BECAUSE I JUST BOUGHT THIS CAR A LITTLE OVER A MONTH AGO AT CARMAXX. *TR
Vehicle speed control, Jun 3, 2020
WHILE DRIVING CAR SUDDENLY STARTED TO SPUTTER AND I COULD NO LONGER ACCELERATE.. HAD ROLL TO A COMPLETE STOP.. ONCE STOPPED I LET IT SIT FOR A MOMENT AND IT RESTARTED AND I WAS ABLE TO MAKE IT HOME.. IT HAS HAPPENED ON AT LEAST 3 OCCASIONS.. AND ON THE DASHBOARD IT DISPLAY A YELLOW WRENCH AND SAYS SEE MANUAL.. THIS IS VERY DANGEROUS BECAUSE I WAS IN TRAFFIC ON ALL 3 OCCASIONS. *TR
Steering, May 31, 2020
I WAS DRIVING ON HIGHWAY 45 IN ILLINOIS IN MY 2015 FORD EXPLORER AND WAS SLOWING DOWN FOR A RED LIGHT WHEN MY POWER STEERING FAILED AND A WARNING CAME ON IN THE VEHICLE INFORMATION DISPLAY STATING "STEERING ASSIST FAULT " SERVICE REQUIRED. I WAS THREE BLOCKS FROM THE FORD DEALER AND DROVE THERE. STEERING WAS VERY DIFFICULT AND I WAS FORTUNATE TO BE SO CLOSE TO THE DEALER. A TECH DID A PIN POINT INSPECTION ON THE VEHICLE AND THE NEXT DAY I WAS TOLD THAT THERE WAS CORROSION IN THE POWER STEERING CONTROL MODULE TERMINAL CONTACTS. GREASE WAS APPLIED AND I WAS CHARGED $323.00 . I WAS ADVISED THAT IF THIS HAPPENED AGAIN THAT I MAY NEED TO REPLACE THE POWER STEERING CONTROL MODULE ON THE VEHICLE AND THIS WOULD COST $2300.00. THIS VEHICLE HAS 33500 MILES ON IT AND IS GARAGE KEPT WITH REGULAR MAINTENANCE . I ASKED WHY THE TERMINAL CONTACTS WEREN'T CHECKED DURING REGULAR MAINTENANCE WHICH WAS DONE THREE MONTHS AGO AND WAS TOLD IT IS NOT PART OF THE INSPECTION .
Steering, May 28, 2020
POPPING SOUNDS COMING FROM RIGHT SIDE WHEEL. TOOK TO FORD DEALER TO BE SERVICED AND THE TOLD ME THE GEAR STOP IN THE RACK AND PINION AS BROKEN OFF AND NEEDS TO BE REPLACED AND WOULD PUT ME AT $2100. THEY ALSO TOLD ME IF I DID NOT WANT TO REPLACE IT AT THIS TIME I COULD LEAVE IT ALONE AND CONTINUE WITH THE POPPING SOUND OR THEY COULD CUT IT OFF BUT THEN I WOULD NEED TO BE CAREFUL AND NOT OVERLY TURN THE STEERING WHEEL. *TR
Suspension, May 27, 2020
REAR TOE LINK - REAR SUSPENSION MAY HAVE WELD CRACK AT BUSHING HOUSING ATTACHED TO THE FRAME -NO INCIDENT YET. *TR
Engine, May 26, 2020
IT IS THE SAME PROBLEM BACK AS BEFORE. WHEN YOU ACCELERATE OR GO UP A HILL YOU HAVE AN HORRIBLE EMISSION ODOR. I HAVE HAD THIS FIXED, BUT IT IS BACK. *TR
Structure, Other or unspecified, May 23, 2020
THE DOOR, WINDSHIELD, AND EXTERNAL WINDOW SEALS ARE RAPIDLY DETERIORATING, THE PAINT ON THE CAR HOOD IS BLISTERING AND ABOUT TO PEEL OFF LIKE PAINT DID ON CARS SEVERAL AGO, LEAVING BARE METAL VISIBLE UNDERNEATH. *TR
Structure, Other or unspecified, May 21, 2020
THIS CAR HAS STARTED SHOWING ALL SIGNS OF CORROSION ON THE FRONT HOOD. I HAVE DONE MY OWN RESEARCH AND FOUND THOUSANDS OF OTHER EXPLORERS WITH THE SAME ISSUE. EVERY OUTCOME HAS BEEN DIFFERENT FROM EACH DEALERSHIP TO ANOTHER. HERE IS A COPY OF THE NHTSA ID NUMBER WITH THE CORRESPONDING TSB AND SUMMARY I AM ALSO ATTACHING SEVERAL PICTURES FOR EVIDENCE. (ALL PICTURES WERE TAKEN BY AN AUTHORIZED FORD DEALERSHIP- METRO FORD IN OKLAHOMA CITY, OK) NHTSA ID NUMBER: 10156863 MANUFACTURER COMMUNICATION NUMBER: TSB 19-2026 SUMMARY SOME 2000 AND NEWER FORD, LINCOLN AND MERCURY VEHICLES EQUIPPED WITH ALUMINUM BODY PANELS MAY EXHIBIT CORROSION CONCERNS APPEARING AS BUBBLED AND/OR PEELING PAINT WITH OR WITHOUT ACCOMPANYING WHITE DUST. PANEL REPLACEMENT IS RECOMMENDED. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION. *TR