2015 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,791 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Explorer model years with reports.
Of the 2015 reports, 37 involved a crash and 1 involved a fire. 98 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Suspension, rearApr 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Campaign 16V245000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints
1,791 reports, newest first.
Tires, Sep 11, 2019
2015 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO SAFETY RECALL 19V-435. *LD THE CONSUMER STATED 12 DAYS AFTER HAVING A RECALL COMPLETED, IT WAS DISCOVERED THE REAR TOE LINKS AND JAM NUTS WERE VERY LOOSE. THE TIRES CUPPED FROM BEING SO LOOSE. *JS *JS
Steering, Electronic stability control (ESC), Sep 10, 2019
STEERING ASSIST ERROR CAME ON DASH ALONG WITH TERRAIN CONTROL ERROR WHILE DRIVING DOWN ROAD. LOST POWER STEERING ABILITY. LUCKILY IT WAS CLOSE TO HOME WHEN FAILED OR COULD OF HAPPENED WHEN IN TRAFFIC AND A HORRIBLE ACCIDENT COULD OF HAPPENED. TOOK TO MECHANIC AND SAID NEW STEERING RACK NEEDED. THIS WAS A RECALL ON THE SAME CAR A FEW YEARS OLDER. CAR IS ALSO BEING TAKEN IN NEXT WEEK FOR REAR SUSPENSION RECALL.
Suspension, Sep 9, 2019, crash
AFTER LEAVING MY COMMUNITY PROPERTY WITH MY 2015 FORD EXPLORER, I TURNED LEFT AT APPROXIMATELY 5-15 MILES PER HOUR AND SUDDENLY I HEARD A CLANK/SCRAPE AND LOST CONTROL OF VEHICLE (IMAGE 1). SEE SCRAP ON CEMENT WHERE VEHICLE CONTROL WAS LOST IN THE STREET. VEHICLE STOPPED AT END OF SKID MARKS (IMAGE 2). AFTER TURNING LEFT (EAST) , I IMMEDIATELY LOST CONTROL OF VEHICLE WHERE ORANGE VAN IS LOCATED, WHICH IS BELIEVED DUE TO AXLE BREAK (IMAGE 2). AFTER LOSING CONTROL, VEHICLE VEERED LEFT TOWARDS CURVE. I CONTINUED TO FIGHT FOR CONTROL AND VEHICLE HIT THE CURVE WHILE VEHICLE WAS HEADED BETWEEN TWO TREES TOWARDS HOMES. FORTUNATELY, I WAS ABLE TO MOMENTARILY GAIN CONTROL BEFORE VEHICLE WENT DOWN EMBANKMENT AND RETURN VEHICLE TO MAIN ROAD. SEE SKID MARKS. MY VEHICLE ONLY HAD 75,038 MILES. THE FORD DEALERSHIP SAID THAT MY CONTROL ARM BROKE WHICH CAUSED THE INCIDENT. HOWEVER, THEY WOULD NOT TAKE RESPONSIBILITY OF THE REPAIR.
Structure, Sep 6, 2019
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THE STRIP BEHIND THE HOOD DETACHED FROM THE VEHICLE. THE CONTACT WAS SURPRISED, LOST CONTROL OF THE VEHICLE, SWERVED, AND ALMOST CRASHED INTO ANOTHER VEHICLE. THE PART THAT DETACHED STRUCK THE DRIVER'S SIDE WINDOW. THE VEHICLE WAS TAKEN TO TRI COUNTY FORD (4032 COMMERCE PKWY, BUCKNER, KY 40010, (866) 417-0262) AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,200.
Steering, Sep 6, 2019
DRIVING ON HIGHWAY WHEN THE STEERING FAILED. DEALER SAYS THAT THE ELECTRONIC POWER STEERING FAILED AND NEEDS TO BE REPLACED. VEHICLE HAS APPROX 80K MILES. I HAVE FOUND MANY INSTANCES OF THIS SAME OCCURRENCE WHEN SEARCHING ONLINE. FORTUNATELY IN THIS INSTANCE NO ACCIDENT OR INJURY BUT WHY HAS A RECALL NOT BEEN ISSUED AND WHY IS FORD IGNORING THE PROBLEM.
Steering, Sep 3, 2019
WHILE I WAS DRIVING 70MPH ON A FREEWAY, POWER STEERING STOPPED WORKING. SHOWING THE WARNING MESSAGES ON THE GAUGE CLUSTER. "POWER STEERING LOSS" "ADVANCE TRAC CONTROL FAULT" I WAS ABLE TO PULL OVER TO A SIDE OF THE FREEWAY SAFELY AS THERE WAS NO TRAFFIC. THIS IS AN EXTREMELY DANGEROUS PROBLEM AND MUST BE RECALLED. MY EXPLORER HAS ABOUT 53K MILES.
Power train, Sep 3, 2019
WHILE DRIVING AT 65 MPH ON BERKSHIRE SPUR OF THE NYS THRUWAY WHERE THE ROADWAY WAS STRAIGHT WITH A SLIGHT INCLINE, THE BRACKET THAT HOLDS THE FRONT AXLE CARRIER BEARING BROKE. THIS ALLOWED THE AXLE TO PULL FROM THE TRANSMISSION CAUSING THE VEHICLE TO LOSE ALL DRIVE POWER. LUCKILY IT WAS EARLY AND THERE WAS LIMITED TRAFFIC, WE WERE ABLE TO MOVE OVER TO THE SLOW LANE AND THEN COAST TO A STOP ON THE SHOULDER OF THE ROAD
Steering, Aug 29, 2019
I PURCHASED A 2015 FORD EXPLORER SPORT WITH 90K MILES FROM A FORD DEALER IN DECEMBER.A WEEK LATER I NOTICED THAT EVERY TIME I TURNED RIGHT I WOULD HEAR A CLICKING NOISE. I ALSO HEARD A HUMMING NOISE FROM THE WHEELS. I IMMEDIATELY TOOK IT TO THE DEALER AND EXPLAINED TO THEM THE ISSUE. I TOLD THEM THAT IF THEY DON'T FIX THE ISSUE I WAS GONNA RETURN THE CAR BACK TO THEM. THEY CHANGED THE WHEEL BEARINGS AND THE HUMMING NOISE DECREASED. THE TECHNICIAN SAID HE TIGHTENED SOMETHING FROM THE SPARE TIRE COMPARTMENT AND THAT'S WHAT WAS MAKING THE CLICKING SOUND. MONTHS LATER AS WE CONTINUED DRIVING THE CAR THE CLICKING WOULD HAPPEN ON OCCASION. I ORIGINALLY THOUGHT THAT IT WAS SOMETHING IN THE SPARE TIRE COMPARTMENT. SO I LOOKED ALL OVER THE PLACE AND NOTHING THE NOISE CONTINUED OCCASIONALLY. NOW IN JULY IT BEGAN HAPPENING MORE OFTEN. I TOOK IT TO THE DEALER AGAIN AND HAD TO PAY A DIAGNOSTIC FEE EVEN THOUGH I TOLD THEM ITS THE SAME ISSUE AS BEFORE. NOW A DIFFERENT TECHNICIAN SAYS THAT THE STEERING RACK AND PINION IS BROKEN AND NEEDS TO BE REPLACED OR THE STEERING WHEEL COULD LOCK UP ON US ON THE ROAD AND CAUSE AN ACCIDENT. I ASKED WHY THEY DIDN'T TELL ME THAT THE FIRST TIME AND HE COULDN'T EXPLAIN. SO I'VE BEEN DRIVING A TIME BOMB FOR MONTHS. THE 2011-2014 MODEL HAD A RECALL ON THIS ISSUE. I CAN'T BELIEVE THEY WOULDN'T INCLUDE ALL THE YEARS WITH THE SAME ISSUE. THE STEERING SYSTEM SHOULD BE THE MOST RELIABLE PART OF THE CAR BECAUSE IT ENSURES THAT YOU'RE IN CONTROL OF YOU SAFETY. I HAVE READ MANY COMPLAINTS ON THE STEERING RACK AND PINION FOR THIS VEHICLE.
Other or unspecified, Aug 28, 2019
DURING ACCELERATION WITH THE AIR CONDITIONER RUNNING, THERE IS A SMELL OF ROTTEN EGGS IN THE CABIN. WHEN IT HAPPENS MYSELF AND OTHERS IN THE CAR WILL EXPERIENCE LIGHT HEADEDNESS AND HEADACHES. ADDITIONALLY, MY PARTNER EXPERIENCED THE HEADACHE AND VOMITED ON THE SIDE OF THE ROAD DUE TO THE SMELL. IT SMELLS LIKE EXHAUST FUMES AND ROTTEN EGGS, WHICH IS CLEARLY FROM THE EXHAUST. THE FACT THAT THERE HASN'T BEEN A RECALL REGARDING THIS ISSUE IS CRIMINAL.
Air bags, Aug 28, 2019
AIRBAG LIGHT CAME ON AFTER THE CHILDREN GOT BUCKLED INTO THE SECOND-ROW SEAT. UPON GOING TO THE DEALERSHIP TO FIND THE PROBLEM, WE WERE TOLD THAT IT WILL COST OVER $800 TO REPAIR THE SEATBELT AIRBAG CONNECTIONS! SEARCHING ONLINE I FOUND THAT THERE WAS A SERVICE BULLETIN THAT WAS ISSUED BACK IN 2015, BUT IT DOES NOT SEEM THAT A RECALL HAS BEEN ISSUED. THIS SEEMS LIKE A PROBLEM THAT IS BEING EXPERIENCED BY MANY VEHICLES AND I WANTED TO POINT IT OUT TO BE CONSIDERED FOR A RECALL. FORD EXPLORER 2014-2016: BULLETIN INFORMATION INVOLVING VEHICLES EQUIPPED WITH SECOND ROW INFLATABLE SEAT BELTS MAY EXHIBIT AN AIRBAG WARNING LIGHT ILLUMINATED WITH DTC B141B AND B141C.
Engine, Aug 27, 2019
BOTH EXHAUST MANIFOLDS WERE CRACKED. REMOVED AND DRILLED OUT BROKEN STUDS AND INSTALLED NEW CONVERTERS. I HEARD A NOISE FOR A DAY OR TWO AND BROUGHT IT IN AND THEY SAID THIS WAS THE ISSUE. I MAINTAIN MY VEHICLE REGULARLY AT THE FORD DEALER AND NEVER INDICATED A PROBLEM. THEY SAID NO RECALL BUT I GOOGLED IT AND I SEE MANY COMPLAINTS WITH THE SAME ISSUE FOR MY YEAR, MAKE AND MODEL.
Steering, Aug 26, 2019
THE STEERING MAKES LOUD METAL NOISES WHEN TURNING AT SLOW SPEEDS (LIKE PARKING OR TIGHT TURNS). IT ALSO MAKES GRINDING NOISES WHEN TURNING PRIMARILY TO THE RIGHT. THE STEERING HAS LOCKED ON US TWICE IN THE LAST FEW WEEKS! DEALER SUGGESTS THAT THE ELECTRONIC STEERING GEAR HAS GONE BAD. ON GOOGLE SEARCH, WE SEE THAT HUNDREDS OF CUSTOMERS HAVE THE SAME PROBLEM. HOW CAN SUCH A CRITICAL COMPONENT AND SAFETY ISSUE NOT BE RECALLED AND FIXED BY FORD. DEALER TELLS US THAT THE STEERING COULD LOCK WHILE DRIVING CAUSING A MAJOR ACCIDENT. WE ARE TAKING THE CAR FOR REPAIRS HOPING THAT NHSTA AND FORD CAN ISSUE A FORMAL RECALL OF SUCH A DANGEROUS ISSUE.
Engine, Aug 24, 2019
WASTEGATE ISSUES. DECREASE IN POWER AND ACCELERATION CAUSING SAFETY HAZARDS WHILE DRIVING. PULLED ONTO A HIGHWAY WHILE IN TRAFFIC (65MPH) AND I COULDN'T ACCELERATE AS NEEDED WHEN PULLING ONTO A HIGHWAY AND WAS NEARLY REAR ENDED.
Suspension, Aug 23, 2019
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING 30 MPH, THE REAR PASSENGER SIDE TOE LINK CRACKED WITHOUT WARNING. THE CONTACT LOST CONTROL OF THE VEHICLE AND HAD IT TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC REPLACED THE PASSENGER SIDE TOE LINK, BUT THE FAILURE RECURRED WHILE DRIVING 40 MPH. THE VEHICLE WAS TOWED BACK TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DRIVER'S SIDE TOE LINK FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT ASSOCIATED THE FAILURES WITH NHTSA CAMPAIGN NUMBER: 19V435000 (SUSPENSION). THE VEHICLE WAS TOWED TO BRAD MANNING FORD (402 MANNING DRIVE, DEKALB, IL 60115, 815-756-63250) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL; THEREFORE, THE CONTACT PAID FOR THE REPAIR. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND DID NOT ASSIST SINCE THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Electrical system, Other or unspecified, Visibility/wiper, Aug 21, 2019
THERE IS A LEAK ON THE DRIVERS SIDE OF THE CAR IN THE FRONT AND NOW THERE IS STANDING WATER ON THE FLOOR THAT LEAKS THROUGH WHEN THERE IS A RAINSTORM. THERE IS ALSO A SIGNIFICANT LEAK WHERE THE LIGHTS ARE BY THE MOON ROOF . THE WATER IS SATURATING THE CEILING AND DRIPS ON THE RADIO AND OTHER PARTS OF THE CAR. THE SUNROOF NO LONGER WORKS. THIS HAPPENS EVERY TIME IT RAINS AND WHEN IT IS STATIONARY. THE CEILING LIGHTS WILL FILL UP WITH WATER AND DRIP AS WELL. SINCE THERE IS NO HEAT ON THE PASSENGER SIDE OF THE CAR I AM UNABLE TO CLEAR THE WINDSHIELD OF ANY FOG WHICH IS VERY DANGEROUS.THERE ARE FORUMS ON THIS ALL OVER THE INTERNET AND I KNOW 2 OTHER PEOPLE WHO HAVE THE SAME PROBLEMS WITH THEIR FORDS.
Fuel/propulsion system, Aug 21, 2019
WHILE DRIVING MY 2015 FORD EXPLORER (46K MILES) AT ABOUT 50MPH, THE EXPLORER UNEXPECTEDLY BECAME COMPLETELY UNRESPONSIVE. LUCKILY, I WAS ABLE TO GET TO THE SIDE OF THE ROAD. TURNED THE ENGINE OFF AND THEN BACK ON. THE WRENCH LIGHT WENT OFF AND IT SEEMED TO BE FINE. I DROVE ANOTHER 2 OR 3 MILES AND IT DID IT AGAIN! I WAS EXTREMELY LUCKY TO FIND A PLACE TO PULL OFF THRU THE CONSTRUCTION SITE I WAS IN. TURNED THE ENGINE OFF AGAIN AND THEN BACK ON WHICH RESET EVERYTHING AGAIN. I FINALLY GOT THE EXPLORER HOME ABOUT 4 MILES WITHOUT ANY MORE ISSUES. THE NEXT DAY TOOK I TOOK IT TO MY AUTO REPAIR SHOP. THEY SAID IT WAS THE THROTTLE BODY WHICH SHOULD BE COVERED UNDER THE EMISSIONS WARRANTY. (THERE WERE NO PROBLEM CODES SAVED BY THE CAR'S COMPUTER BUT THEY WERE GOING BY EXPERIENCE). I TOOK IT IMMEDIATELY TO A FORD DEALERSHIP WHICH VERIFIED IT WAS THE THROTTLE BODY. THEY SAID IT WAS NOT COVERED UNDER ANY WARRANTY OR RECALL. I RELUCTANTLY PAID $85 PARTS, $379 LABOR AND $38 "SHOP SUPPLIES" FOR A TOTAL OF $535.
Air bags, Aug 21, 2019
AN AIRBAG SENSOR LIGHT CAME ON WHILE CAR WAS STATIONARY. DEALER SAID THERE IS A WIRING PROBLEM UNDERNEATH REAR SEATS, AND WAS UNSURE IF AIRBAGS WOULD FUNCTION PROPERLY DUE TO THE ISSUE. DEALER WAS UNSURE WHAT COULD HAVE CAUSED ISSUE. THIS APPEARS TO BE A SAFETY ISSUE, AND A QUICK GOOGLE SEARCH SHOWS THAT OTHER 2015 FORD EXPLORER OWNERS ARE HAVING SIMILAR ISSUES.
Vehicle speed control, Engine, Aug 21, 2019
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. HOWEVER, THE MECHANIC STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. HALDEMAN FORD (640 US-130, EAST WINDSOR, NJ 08520, (833) 668-9583) WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
Steering, Aug 20, 2019
TAKATA RECALL I HAVE A FORD EXPLORER 2015 MILEAGE APPROXIMATELY 42,865 . I HAVE HAD 2 OCCASIONS WHERE THE STEERING HAS FAILED. LAST TIME WAS AUGUST 17,2019. I HAD NO CONTROL OVER .THE STEERING . I WAS TRAVELING 30 MILES PER HOUR AND WAS ABLE TO STOP THE CAR BEFORE HAVING AN ACCIDENT . I CONTACTED PARAMOUNT AUTOMOTIVE GROUP IN VALDESE NC AUGUST 20 2019 AND SPOKE TO THE SERVICE PERSON ABOUT THIS SERIOUS ISSUE. THE SERVICE PERSON SAID TO BRING THE EXPLORER IN TO BE CHECKED OUT. I ALSO WAS ABLE TO GET A FORD EXPLORER SUSPENSION RECALL FIX TO BE WORKED IN AS WELL. I LEFT THE EXPLORER AND WAS CONTACTED BY THE SERVICE PERSON THAT THE STEERING HAD TO BE REPLACED AND THE STEERING NOT COVERED UNDER WARRANTY AT A COST OF $1,750. WARRANTY ENDED AT 36,000. I HAVE DONE SOME RESEARCH TO OUT THAT THERE ARE A LARGE NUMBER OF COMPLAINTS BEING FILED FOR LOW MILEAGE FOR 2015 FORDEXPLORERS WITH STEERING ISSUES. I HAVE PLANS TO CONTACT FORD CUSTOMER SATISFACTION TO THIS SERIOUS DEFECTED STEERING PROBLEM. I HAVE CONCERNS WITH THE FORD REPLACEMENT STEERING THAT IT MAY AS WELL HAVE FUTURE ISSUES. I DO NOT KNOW AT THIS TIME IF FORD HAS MADE ANY ANNOUNCEMENTS TO CORRECT AND NOT HARM THE OWNER. I NEED TO MAKE ALL AWARE THAT A SERIOUS ACCIDENT IS GOING TO OCCUR WHERE SOMEONE WILL GET HURT OR KILLED.
Other or unspecified, Aug 19, 2019
PURCHASED VEHICLE IN AUG/SEP 2016 WITH NO ISSUES. HAD IT IN STORAGE FOR THE WINTER IN ILLINOIS WHILE I WAS DEPLOYED. TOOK IT OUT OF STORAGE IN JULY AND MOVED TO FLORIDA IN SEPTEMBER OF 2017. SINCE NOVEMBER OF 2018, UNTIL NOW I'VE HAD NUMEROUS PROBLEMS WITH THE VEHICLE DUE TO RUST. THE CAR IS 4 YRS OLD AND I'VE HAD TO REPLACE THE ENTIRE EXHAUST SYSTEM, PART OF THE FRAME AND NOW HAVE A LOUD SCREECH COMING FROM MY RIGHT REAR WHEEL DUE TO THE RUST. ALL THAT IN THE PAST 10 MONTHS. I'VE TRIED TO VOICE MY COMPLAINTS WITH FORD MOTOR COMPANY BUT THEY SEEM TO BELIEVE THAT RUST IS NORMAL WHEN DRIVEN ON SALTED HIGHWAYS FOR AN EXTENDED PERIOD OF TIME. I'VE SPENT ALMOST $6K ON MY VEHICLE IN THE PAST 8 MONTHS AND FORSEE ANOTHER LARGE BILL WHEN I TAKE IT IN. IS ANYONE ELSE HAVING REPORTED ISSUES WITH THEIR EXPLORER SHOWING SIGNS OF RUST IN AN EXTREMELY SHORT AMOUNT OF TIME. I GREW UP IN NORTHERN MINNESOTA WHERE I DROVE MY 1996 T BIRD ON SALTED ROADS THE MAJORITY OF THE YEAR FROM 2003-2011 AND NEVER HAD ISSUES WITH RUST AT ALL. I FEAR THAT MY VEHICLE WASN'T TREATED PROPERLY DURING THE MANUFACTURING OF IT.
Power train, Aug 17, 2019
WARNING 'TRANSMISSION NOT IN PARK' HAS BEEN POPPING UP FOR APPROXIMATELY 6 MONTHS. NOTICED A LEAK ON GARAGE FLOOR THAT DEALERSHIP STATED IS A LEAK FROM THE PTU. DEALERSHIP STATED THE REAR DRIVE TRAIN NEEDS REPLACED DUE TO THIS LEAK. VEHICLE HAS 67,XXX MILES AND IS 7,XXX MILES OUT OF POWER TRAIN WARRANTY.
Other or unspecified, Aug 14, 2019
THE PAST TWO DAYS I'VE BECOME INCREDIBLY DIZZY, NAUSEOUS AND A VERY DULL HEADACHE. I NOTICED I FELT FINE WHEN I WOKE BUT DURING MY COMMUTE I REALLY STARTED FEELING ILL AND HAD A HARD TIME WITH MY EYES WHEN I TRIED TO FOCUS ON THE BUMPER STICKER ON THE CAR IN FRONT OF ME. I HAD VERY BAD VERTIGO, WHICH HASN'T EVER AFFECTED ME PRIOR TO THESE PAST TWO DAYS. MY HUSBAND RECALLED READING A NEWS STORY AND WHEN I LOOKED IT UP- SURE ENOUGH A RECALL HAS BEEN ISSUED FOR CARBON MONOXIDE ISSUES.
Power train, Electrical system, Aug 14, 2019
IN DECEMBER 2018 I TOLD MY LOCAL FORD SERVICE MANAGER OF MY VEHICLE GIVING ME A WARNING THAT MY TRANSMISSION WAS NOT IN PARK OCCASIONALLY, THIS EVEN WHEN IT WAS. AT TIMES I WOULD HAVE TO RE-START THE VEHICLE, OR PLAY WITH THE GEAR SHIFT ITSELF TO GET IT TO STOP THE WARNING AND RETURN MY STEERING WHEEL AND SEAT TO ORIGINAL POSITIONS. OVER THE PAST SEVERAL MONTHS THIS HAS BECOME MORE OF AN ISSUE AS IT WAS HAPPENING ON A DAILY BASIS. WHEN I TOOK IT IN RECENTLY FOR A RECALL ON ANOTHER ISSUE THE SERVICE MANAGER DID INFORM ME THERE IS A TSB #17-2219 FOR THIS PARTICULAR ISSUE. AFTER FURTHER REVIEW I FOUND THAT THE TSB COVERS FIVE PARTICULAR FORD MODELS AND THREE LINCOLN MODELS SPANNING THE YEARS 2011-2017. BECAUSE THIS WAS NOW A PROBLEM I WAS DEALING WITH ON A DAILY BASIS I HAD THEM REPLACE THE SHIFTER AS SUGGESTED AT 68,033 MILES. WHAT IS UPSETTING IS THAT THIS IS NOT BEING COVERED UNDER ANY TYPE OF RECALL. THIS IS NOT A PART THAT SHOULD FAIL AT 62,000 MILES WHEN I FIRST REPORTED THE ISSUE, AND IT IS NOT SOMETHING THAT SHOULD COVER AS MANY MODELS AS IT DOES FOR A SIX YEAR PERIOD OF TIME. HOW COULD VEHICLES START TO HAVE THESE ISSUES IN 2011, BUT THE MANUFACTURER STILL CONTINUE TO USE THESE RELAYS OR SHIFTERS FOR AN ADDITIONAL SIX YEARS? IF THEY ARE NEGLIGENT IN NOT CORRECTING THE PROBLEM, WHY SHOULD THE CONSUMER BE ON THE HOOK FOR FORD USING DEFECTIVE COMPONENTS?
Back over prevention, Aug 14, 2019
MY BACK UP CAMERA AND SENSOR WILL NOT WORK ALL THE TIME. SOMETIMES THE PICTURE WILL SHOW UP ON MY SCREEN, SOMETIMES IT WILL NOT WITH THE NOTIFICATION TO CONTACT THE DEALERSHIP, AND OTHER TIMES NOTHING THE TOUCH SCREEN WITH NOT SHOW ANYTHING AND THE SENSOR WILL NOT BEEP. THERE IS NO REASON FOR THESE ITEMS TO NOT BE WORKING
Structure, Aug 14, 2019
WHEN HAVING THE RECALLS FIXED ON MY EXPLORER THE BACK LIFTGATE IS NOT CENTER EVEN THE DEALERSHIP FIXING IT SAID IT WAS NOT ALSO. THEY INFORMED ME I WOULD NEED TO BRING IT TO A BODY SHOP TO HAVE IT FIXED. I HAVE NEVER BEEN IN AN ACCIDENT OR HIT ANYTHING SO THERE IS NO REASON FOR IT NOT TO BE CENTERED.