2015 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,791 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Explorer model years with reports.
Of the 2015 reports, 37 involved a crash and 1 involved a fire. 98 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Suspension, rearApr 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Campaign 16V245000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints
1,791 reports, newest first.
Structure, Engine, May 31, 2019
THE SIDE PANEL POPPED OUT IN THE FRONT PASSENGER SIDE OF THE VEHICLE FOR NO APPARENT REASON. THE FORD DEALERSHIP I TOOK IT TO WAS AWARE OF IT. THE SECOND ISSUE WE HAD AT 66,000 MILES WAS AN ERROR CALLED 'TERRAIN MANAGEMENT FAULT'. BOTH TIMES THIS ERROR OCCURRED, WE WERE MOVING. THE FIRST TIME IT HAPPENED IT FIXED ITSELF. THE SECOND TIME, WE HAD TO HAVE IT TOWED. THIS IS SO DANGEROUS AND SOMEONE IS GOING TO GET HURT OR KILLED. THEY HAD TO REPLACE THE THROTTLE BODY. PLEASE GET FORD TO A DRESS THESE SAFETY ISSUES.
Steering, Engine, May 31, 2019
WHILE DRIVING RECENTLY MY CAR WOULD 'SPUTTER' WHILE AT A LIGHT ETC. WELL TODAY IT COMPLETELY DIES WHILE DRIVING (ABOUT 20MPG). IT EVENTUALLY RESTARTED AND I WAS ABLE TO DRIVE TO MY MECHANIC. THE VEHICLE COMPLETELY DIED WHILE PULLING INTO THE DRIVE OF THE MECHANIC WHO WILL TAKE A LOOK ON MONDAY. ALSO, HAD PROBLEMS WITH STEERING UNIT THAT FORD SAID NEEDED TO BE REPLACED. SAID THAT WOULD COST US ABOUT $1100 FOR A NEW MODULE. AT THAT TIME THE CAR HAD 40,000 MILES ON IT. CURRENTLY HAS 72,000. MY HUSBAND WAS GOING TO BY A F150 NOW SERIOUSLY CONSIDERING GOING WITH TOYOTA. HE'S HEARTBROKEN AS WE BOTH THOUGHT THE EXPLORER WOULD BE A RELIABLE CAR.
Structure, May 30, 2019
I WAS DRIVING DOWN THE HIGHWAY AT 75 MPH AND HEARD A HUGE POP ON THE PASSENGER WINDOW AND SOMETHING BLACK FLY BY. WE PULLED OVER AND SAW THAT THE PLASTIC BLACK TRIM ON THE SIDES OF THE WINDSHIELD BROKE IN HALF AND THE RUBBER WAS HANGING OFF. I HAD TO CUT IT OFF. AFTER TAKING A CLOSER LOOK, IT APPEARS THERE ARE SEVERAL PIECES OF THE PLASTIC TRIM THAT ARE WARPING AND EVEN THE DRIVER'S SIDE PANEL WAS LOSE SO I'M SURE IT'S ONLY A MATTER OF TIME BEFORE THIS SIDE BREAKS OFF ALSO. I SEE OTHER PEOPLE HAVE HAD THIS HAPPEN TO THEM ALSO AND IT WOULD BE NICE IF FORD WOULD DO A RECALL ON THE PANELS, AS THEY ARE NOT CHEAP. EVEN THE BOARD THAT THE TRIM ATTACHES ITSELF TO IS COMING LOSE.
Steering, May 27, 2019
ON 4/14/19 WE LEFT FOR VACATION AND DROVE1,100 MILES FROM ARLINGTON, VA TO KEY LARGO, FL AND WHEN WE GOT TO FL, THE STEERING STARTED MAKING A CLUNKING NOISE AND GOT STUCK WHEN WE WERE MAKING A U-TURN. AFTER SOME RESEARCH, I COULD TELL IT WAS THE STEERING, COULD GIVE OUT WHEN DRIVING AND WAS A SERIOUS REPAIR THAT COULD NOT WAIT UNTIL RETURNING HOME IN A WEEK TO GET IT REPAIRED. WE DROVE TO LORENZO FORD IN HOMESTEAD, FL. ON 4/16/19. LORENZO FORD KNEW RIGHT AWAY THAT THE PROBLEM WAS THE STEERING. OUR EXPLORER HAD 41,339 MILES ON IT AND THE MECHANIC SAID IT WAS NOT UNUSUAL FOR THE STEERING TO GIVE OUT. HE ACTUALLY SAID IT WAS A PROBLEM BUT NOT A RECALL. THE REPAIR TOTALED $2,335.91. I THOUGHT WE WERE DRIVING A DEPENDABLE AND SAFE CAR ON OUR VACATION, BUT WE GOT TO SPEND A LOT OF TIME GETTING OUR CAR REPAIRED ON OUR VACATION. I'VE HAD NUMEROUS FORDS, AND HAVE ALWAYS CALLED MYSELF A FORD PERSON. SADLY, I DON'T LIKE THE DIRECTION FORD IS GOING AND THIS MAY BE MY LAST ONE. THANKS FORD FOR NOT MAKING QUALITY JOB #1 AND WRECKING MY VACATION. YOU NEED TO RECALL THIS BEFORE SOMEONE GETS HURT.
Steering, May 23, 2019
MY WIFE WAS DRIVING DOWN THE ROAD WHEN THE POWER STEERING SUDDENLY WENT OUT ALMOST CAUSING HER TO WRECK. SHORTLY AFTER A "STEERING ASSIST FAULT SERVICE REQUIRED" MESSAGE POPPED UP. AFTER SEARCHING THROUGH FORUMS AND GOGGLE IT SEEMS THIS IS A COMMON ISSUE THAT FORD REFUSES TO RECOGNIZE.
Steering, May 22, 2019
THE POWER STEERING FROZE WHILE DRIVING ON THREE SEPARATE OCCASIONS OVER THE LAST TWO DAYS. THE FIRST WAS WHILE PULLING INTO A PARKING SPACE, THE SECOND TIME WAS WHILE TURNING TO MERGE ONTO A BUSY TWO LANE HIGHWAY AND THE THIRD TIME WAS WHILE DRIVING 55 MPH MERGING ONTO THE FREEWAY. THE CAR WAS IN MOTION IN ALL THREE CASES AND HAD TO BE PUT IN PARK AND TURNED OFF BEFORE STEERING CAME BACK. MY WIFE WAS UNABLE TO TURN THE CAR WHEN IT HAPPENED TO HER BECAUSE SHE WASN'T STRONG ENOUGH TO OVERCOME THE FORCE.
Steering, May 13, 2019
POWER STEERING STOPS WORKING SUDDENLY; DUE TO FACTORY MISTAKE OR FAULTY PARTS OR MANUFACTURING. POSSIBLY CAUSING LOSS CONTROL AND CRASH OCCURRENCES. UNLESS YOU HAVE UPPER BODY EXTREME STRENGTH YOU CAN'T CONTROL THE STEERING WHEEL DUE TO THIS DEFECT. THERE HAVE BEEN PREVIOUS RECALLS BUT NOT FOR THIS YEAR OR MY VIN NUMBER DESPITE THE ISSUE BEING THE SAME. FORD REFUSES TO PAY TO REPAIR IT. ALSO, THIS ONCE REPAIRED CAN HAPPEN AGAIN.
Other or unspecified, May 9, 2019
CARBON MONOXIDE IN CABIN FROM LEKING EXAUST
Steering, May 7, 2019
THE VEHICLE HAS APPROX 42,000 MILES AND HAS STARTED EXHIBITING THE CLUNKING NOISE AND DIFFICULT TURNING AT LOW SPEED, SPECIFICALLY IN TURNING RIGHT, AS REPORTED IN MANY OTHER COMPLAINTS. LOOKING AT A $2K FIX AT SUCH A LOW MILEAGE WITH WITH SO MANY OTHER SIMILAR COMPLAINTS IS DISTURBING AND AMAZING WHY FORD IS NOT FIXING THIS.
Fuel/propulsion system, Apr 26, 2019
HAVING A FEELING OF NAUSEA WHEN DRIVING EXOLORER. YESTERDAY AND TODAY WE HAVE BEEN RUNNING THE AC DUE TO HOTTER TEMPS. AFTER LETTING CAR IDLE FOR 5-10 MINUTES WHILE USING REMOTE START I START TO FEEL LIGHT HEADED AFTER ABOUT 20 MINUTES OF DRIVING. AFTER FEELING FINE ALL DAY. SEEMS TO BE ONLY WHEN THE CAR USES AC. TODAY I WAS IN THE DRIVE THRU FOR MY SON WHILE IDLING WHEN I STARTED TO FEEL LIGHT HEADED. NOTICED THE RECIRCULATION MODE TURNS ITSELF ON AFTER I TURNED IT OFF. THIS ISSUE IS QUITE CONCERNING. WAS SLATED TO HAVE RECALL FIX DONE AT CAPITOL FORD BUT ADVISOR SAID IT WASNT ATTACHED TO THE VIN SO THEY DIDNT DO IT.
Seat belts, Visibility/wiper, Apr 26, 2019
1ST CONCERN: MY 2015 FORD EXPLORER IS AT 84,000 MILES. I HAVE CAPTAIN (BUCKET) SEATS FOR THE 2ND ROW. ABOUT 6 MONTHS AGO, MY SON COULDN'T GET OUT HIS SEAT BELT. THE RED BUTTON WOULDN'T RELEASE AND IT WAS TIGHT AROUND HIS WAIST, EVENTUALLY I WAS ABLE TO MAKE ENOUGH ROOM FROM HIM TO SLIDE UNDER THE LAP BELT. THE ESTIMATE I RECEIVED 3 WEEKS AGO WAS $230 NOT COVERED UNDER WARRANTY. I HAVE NEVER HAD TO REPLACE A SEAT BELT. 2ND CONCERN: THIS PAST WEEKEND TRAVELING 70 MPH ON A HIGHWAY I HEARD FLAPPING OUTSIDE THE FRONT DRIVERS WINDOW THE PANEL WAS SHAKING FOR ABOUT 30 SECONDS THEN FLEW OFF. BEFORE I COULD SAFELY STOP THE RUBBER THAT WOULD HAVE BEEN UNDERNEATH THE PANEL CAME LOOSE AND STARTED HITTING THE DRIVER'S SIDE WINDOW. I INSPECTED THE PASSENGERS SIDE AND IT HAS ALSO LIFTED AND WILL COME OFF SOON. I HAVEN'T HAD AN OPPORTUNITY TO GET AN ESTIMATE BUT I FEEL AS THESE ARE ISSUES THAT SHOULD BE HAPPENING. BOTH IN MY OPINION ARE SAFETY CONCERNS, NOTHING SHOULD BE FLYING OFF THE CAR AND SEAT BELTS SHOULD WORK.
Suspension, Other or unspecified, Service brakes, Apr 24, 2019
FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN WHEEL HUB BEARING ASSEMBLIES, PART NUMBER HB5Z-1104-C, INCORRECTLY LISTED AS BEING FOR INSTALLATION ON THE REAR AXLES OF 2011-2017 FORD EXPLORER 4X2 VEHICLES. THESE BEARINGS ASSEMBLIES WERE MANUFACTURED WITHOUT A SELF RETENTION FEATURE, POSSIBLY RESULTING IN THE SEPARATION OF THE WHEEL OR WHEEL END. IS NOOTGOOD
Structure, Service brakes, Apr 24, 2019
HOOD HAVE DETAIL RETAINING DENTS. WHEN I BACK UP SWELLING SOUNDS
Engine, Apr 24, 2019
CHECK ENGINE LIGHT CAME ON. TOOK THE CAR TO CONRAD'S. SCANNED CODE AND THE RESULT IS ENGINE TIMING CHAIN NEEDS TO BE REPLACED AND POSSIBLY THE ENGINE. HAVE QUOTES FROM MULTIPLE SERVICE STATIONS AND EACH ONE SAID THIS ENGINE HAS LOTS OF PROBLEMS.
Structure, Apr 24, 2019
AT THE EDGE OF THE HOOD THE PAINT IS BUBBLING, MY CLAIM AT FORD HAS BEEN DENIED AT UNDER 4 YEARS OLD.
Steering, Apr 21, 2019
SLOW SPEED GRINDING NOISE WHEN TURNING. IN MOTION AND STATIONARY ON ALL SERVICES
Fuel/propulsion system, Apr 16, 2019
HAD THE RECALL DONE FOR (FSA 17N03) AFTER THE SERVICE WAS DONE, WE HAVE NOTICED WHEN PASSING ON THE FREEWAY OR GOING UP HILL, HOT AIR BLOWS OUT THE VENTS THEN A HEAVY ODOR OF EXHAUST. MY VEHICLE ALSO USES E85, SO WE HAVE RULED OUT MAYBE A CAR IN FRONT OF US. WHEN USING E85 WE GET A STRONG SMELL OF ALCOHOL TYPE. WE HAVE BEEN TO THE DEALERSHIP FOR THE SMELL, EACH TIME THEY WANT THE WINDOWS DONE OR HAVE THE A/C ON. I TELL THEM WE DON'T DRIVE WITH IT ON ALL THE TIME OR HAVE THE WINDOWS DOWN ON THE FREEWAY. EVERY 4-6 MONTHS MORE STORIES IN THE NEWS HAVE BEEN COMING UP WITH CONCERNS ABOUT EXHAUST SMELLS IN THE EXPLORER AND NOW FORD IS REDESIGNED THE VEHICLE. THIS SHOULD BE LOOKED AT MORE AND MAYBE WITH THIRD PARTY ENGINEER.
Engine, Apr 16, 2019
WHEN ACCELERATING IN MY VEHICLE FROM A STOPPED POSITION AND WHEN DRIVING ON THE EXPRESSWAY, THERE IS A CARBON MONOXIDE ODOR AND I GET LIGHT HEADED AND HAVE HEADACHES AFTERWARD. THIS HAS CONTINUED AFTER MY VEHICLE WAS REPAIRED BY A FORD DEALERSHIP DUE TO THE RECALL. THIS HAS HAPPENED SEVERAL TIMES BEFORE AND AFTER THE REPAIR.
Structure, Apr 15, 2019
PAINT IS PEELING ON THE EDGE OF THE HOOD. TWO EXPLORERS 2015 FAMILY OWNS AND PEELING IN THE SAME LOCATION. CONTACTED FORD AND WAS TOLD WE HAD TO BUY A NEW HOOD. THERE ARE MANY COMPLAINTS ON THE INTERNET SAYING THE SAME THING. THIS PAINT LESS HOOD NEEDS TO BE RECALLED DUE TO FACTORY FAULT OR REPAINTED HOW EVER FORD DOES IT. AROUND 2000.00 FOR A NEW ONE THEY TOLD US. PAINT SHOULD LAST MORE THEN 3 TO 4 YEARS.
Steering, Apr 15, 2019
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THE SERVICE STEERING WARNING INDICATOR FLASHED INTERMITTENTLY AND THEN THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY AN AUTHORIZED DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,100.
Steering, Apr 15, 2019
POWER STEERING FAILED AS I WAS PULLING AWAY FROM A GAS PUMP AFTER REFUELING. POWER ASSIST WARNING LIGHT CAME ON AND I WAS NOT ABLE TO TURN THE STEERING WHEEL UNLESS I USED A GREAT AMOUNT OF FORCE. LUCKILY I WAS STILL IN THE GAS STATION PARKING LOT WHEN THE FAILURE OCCURRED. THE CAR HAD TO BE TOWED TO A DEALER.
Seat belts, Structure, Apr 10, 2019
AT AROUND 100,000 MILES DRIVERS SEAT BELT WOULD NOT LOCK OR UNLOCK...STARTED STICKING AROUND 95,000 MILES. NEVER HAD TO REPLACE A SEATBELT BEFORE ESPECIALLY IN A CAR THAT WAS ONLY THREE YEARS OLD. ALSO, AT AROUND THE SAME TIME THE DRIVERS SIDE WINDSHIELD PILLAR BROKE OFF AND FLEW OFF WHILE DRIVING ON THE HIGHWAY AT AROUND 65 MPH. THE PASSENGER SIDE FLEW OFF AT 115,000 MILES WHILE DRIVING ON THE HIGHWAY AS WELL. NEITHER IS COVERED BY WARRANTY AND OWNER WILL HAVE TO COME OUT OF POCKET TO COVER THE DAMAGES ($500+). HOW CAN FORD PUT ON SUCH CHEAP FINISHES TO THE CAR? NOISE LEVEL IN THE CAB IS AFFECTED DUE TO WIND NOISE. PASSENGER PILLARPOPPED LOOSE AND WOULD NOT POP BACK IN. APPEARED THAT A CLIP HAD BROKEN.
Power train, Apr 8, 2019
OUR 2015 EXPLORER SPORT WITH 60550 MILES HAD THE CHECK ENGINE LIGHT COME ON FOR ONE DAY, THEN TURNED OFF. WE HAD IT DIAGNOSED IMMEDIATELY AND WERE TOLD THE CAR NEEDED A TIMING CHAIN ($3200). THE LIGHT CAME ON DURING NORMAL DRIVING CONDITIONS AND THE NEXT DAY WAS NOT LIT. THE LIGHT CAME ON RIGHT AFTER THE WARRANTY PERIOD EXPIRED, AND FORD WOULD NOT HELP WITH REPAIRS. FOR SUCH AN ISSUE TO OCCUR SO EARLY AND RIGHT AFTER THE WARRANTY IS EXTREMELY DISAPPOINTING.
Power train, Electrical system, Other or unspecified, Apr 6, 2019
CAR WAS IN MOTION IN NEW YORK CITY, VAN WYCK EXPRESSWAY SERVICE ROAD. THE CAR JUST SHUT OFF ON 3/17/2019, 4:30 PM THE DASH BOARD SIGNALED POWERTRAIN, DEALER STATES TIMING CHAIN ISSUE. VEHICLE PURCHASE USED WITH 59,000 MILES ON FEBRUARY 2018. CHECK ENGINE LIGHT WAS ON SINCE MARCH 2018. CURRENTLY 82,600 MILES. BEEN TO THE DEALER SEVERAL TIMES FOR ADDITIONAL PROBLEMS. I HAD TO REPLACE THE BATTERY HEADLIGHTS , HEARTNG MOTOR, THERE ARE LEAKS INTO THE CAR THAT HAVE NOT BEEN REPAIRS. THE CAR IS LOW FALLING APART :( .AND HAD TO PAY OUT OF POCKET SINCE EXTENDED WARRANTY DID NOT COVER EVERYTHING.. NOT GETTING STRAIGHT ANSWERS FROM FORD OR THE DEALER. THANK GOD I WAS ON THE SERVICE ROAD AND GOING 25 MPH STOPPED AT A LIGHT. THE CAR NEVER STARTED AND HAD TO BE TOWED TO THE DEALER.
Electrical system, Vehicle speed control, Other or unspecified, Mar 30, 2019
THERE ARE OFTEN ISSUES WITH THE RADIO AND HEATING SYSTEM. RADIO TURNS ON AND OFF BY ITSELF AND SO DOES THE HEAT AND AIR CONDITIONING. IN ADDITION, I HAVE COMPLAINED ABOUT SOMETHING MAKING ME DIZZY AND NAUSEOUS IN THE VEHICLE. IN INFORMED THE FINANCE COMPANY REGARDING MY INABILITY TO BREATH, FOR WHICH I WAS HOSPITALIZED. I HAVE BEEN HOSPITALIZED ON NUMEROUS OCCASIONS SINCE THE PURCHASE OF THE VEHICLE AND HAVE INFORMED THE FINANCE. FURTHERMORE, THEY HAVE BEEN ADDITIONAL HOSPITALIZATIONS IN 2018, FOR WHICH I WILL HAVE TO UPLOAD THE DOCUMENTS AT A LATER TIME.