2015 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,791 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Explorer model years with reports.
Of the 2015 reports, 37 involved a crash and 1 involved a fire. 98 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Suspension, rearApr 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Campaign 16V245000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints
1,791 reports, newest first.
Other or unspecified, Mar 28, 2019
I PREVIOUSLY REPORTED A POSITIVE CASE FINDING OF CARBON MONOXIDE POISONING ON 03/22/19 SECONDARY TO A LARGE AMOUNT OF EXHAUST TYPE FUMES ENTERING MY VEHICLE THROUGH THE VENTILATION SYSTEM UPON ACCELERATING FROM STOPPED POSITION TO ACCELERATION TO 70 ON INTERSTATE WITH CLIMATE CONTROL ON. ON 03/26 /19 I AGAIN EXPERIENCED THE SAME OCCURRENCE PRIOR TO DRIVING TO FORD DEALERSHIP WITH VEHICLE IN PARKED POSITION IN DRIVEWAY WITH CLIMATE ON AUTO HEAT. AN ODOR OF EXHAUST FUMES WAS NOT EXPERIENCED HOWEVER CAR AUTOMATICALLY TURNED ITSELF TO AC AND COLD AIR CAME IN ON ITS OWN PRIOR TO DEPARTURE. I SHUT ALL CLIMATE FUNCTIONS OFF AND ROLLED DOWN ALL WINDOWS, I WAS VERY COLD SO ROLLED I UP 3 WINDOWS AND HEATED SEATS AND HEATER 10 MIN FROM DEALERSHIP. THEN AGAIN ACCESSORY AIR KICKED ON ACCESS I BEGAN HAVING I BEGAN EXPERIENCING BLURRED VISION AND LIGHTHEADEDNESS I ROLLED DOWN ALL WINDOWS . I ARRIVED AT FORD SERVICE AND VIN LOOKUP WAS PERFORMED AND I WAS TOLD THERE WAS A RECALL FOR CARBON MONOXIDE CONCERNS. I WAS DRIVEN TO HOSPITAL AND AGAIN TREATED FOR ACUTE CARBON MONOXIDE POISONING AND ADMITTED FOR ADMINISTRATION OF 10 LITERS ON A BREATHING MASKS FOR 6 HOURS THIS TIME. MY CARBOXYHEMOGLOBIN WAS EVEN HIGHER AT 6.6% AND PA O2 WAS IN THE 80?S AND NORMALIZED TO 1.5 BEFORE DISMISSAL. I EXPERIENCED SEVERE MENTAL CONFUSION AND SLOWED SPEECH FOR 2 HOURS AFTER EXPOSURE. MY CAR READINGS SHOWED A CONSTANT LEVEL BETWEEN 10 AND 15 FROM FROM OSHA DETECTOR BORROWED FROM JOB SITE WITH A HIGH LEVEL OF 30.4. I RECEIVED FOUR ABG?S DURING STAY, CHEST X-RAY AND WAS ONLY TODAY FINALLY FEEL MENTALLY CLEAR. I HAD A HEADACHE FOR FOUR DAYS DESCRIBED A DULL AND CONSTANT WITH VISUAL DISTURBANCES AND DYSPNEA WITH ANY EXERTION FROM WHICH I?VE NOT COMPLETELY RECOVERED. BASELINE READING DURING SHORT TRIPS OF 20 MIN OR LESS WERE 0 AND ROSE TO 10 WITH HIGH OF 30.4 IN 15 MIN TRIP. SEE 11190974. *DB*JB
Electrical system, Engine, Mar 26, 2019
WATER PUMP STARTED LEAKING AT 54000 MILES RIGHT OUT OF WARRANTY. WAS TOLD NEEDED REPLACEMENT OR ELSE ENGINE WOULD SEIZE. PAID OVER $2,100 TO GET IT REPLACED. STUPID DESIGN AND HARD LABOR TO GET TO IT. CAR HAS VIBRATION NOW EVER SINCE WE HAD IT REPAIRED BUT THOUGHT IT WAS NORMAL LEAVING DEALER. I DON'T KNOW WHY THIS HASN'T BEEN RECALLED. NOW, THE PARKING AID WENT OUT. THESE CARS ARE HORRENDOUS
Fuel/propulsion system, Mar 25, 2019
VEHICLE EMITS CARBON MONOXIDE WHEN EXCELERATING. WHEN VEHICLE WAS PURCHASED WE COMPLAINED ABOUT THIS SMELL INSIDE OF THE VEHICLE. THE DEALERSHIP SUPPOSEDLY FIXED THIS ISSUE HOWEVER THE PROBLEM REMAINED. WHEN WE CALLED AGAIN TO VOICE FRUSTRATION, DEALERSHIP SAID THERE WAS NOTHING ELSE THEY COULD DO ABOUT THIS. RECEIVED NOTICE FROM FORD MOTOR CORP JANUARY 2019 INDICATING THEY ARE AWARE THAT SOME OWNERS HAVE CONCERNS ABOUT EXHAUST OR CARBON MONOXIDE AND THAT THESE VEHICLES ARE SAFE HOWEVER FORD IS OFFERING A NO CHARGE SERVICE THAT REDUCES THE POTENTIAL FOR EXHAUST TO ENTER THE VEHICLE. WE HAVE SINCE TAKEN THE VEHICLE IN FOR THIS SERVICE HOWEVER, THE EXHAUST FUMES INSIDE STILL EXIST. MY WIFE DRIVES THIS VEHICLE DAILY TO WORK 25 MILES EACH WAY AND HAS BECOME FREQUENTLY ILL DUE TO THIS VEHICLE. HEADACHES AND NAUSEA AND AN INCREASE OF HER BLOOD PRESSURE. PLEASE ADVISE IF THERE ARE ANY REMEDIES GOING FORWARD AS WE ARE AFRAID TO CONTINUE DRIVING THIS UNSAFE VEHICLE
Steering, Mar 25, 2019
I WAS DRIVING MY VEHICLE DOWN THE ROAD I WENT TO MAKE A TURN AND MY VEHICLE MADE A TERRIBLE NOISE ON THE RIGHT SIDE. THE STEERING WHEEL ACTED LIKE IT DID NOT WANT TO TURN. I WAS INFORMED THAT MY RACK AND PINNION WAS BAD. I ONLY HAVE 57,000 MILES ON THE VEHICLE. I RESEARCHED THIS PROBLEM AND I AM CLEARLY NOT THE ONLY ONE WITH THIS COMPLAINT. IT'S VERY STRANGE THAT ALL MODELS ARE COVERED EXCEPT MINE.IF MY CHILD WOULD HAVE BEEN HURT BECAUSE OF A FAULTY VEHICLE WHERE NUMEROUS PEOPLE HAVE THIS PROBLEM I WOULD HAVE BEEN DEVASTATED.
Steering, Mar 25, 2019
2015 FORD EXPLORER XLT, ELECTRONIC POWER STEERING FAILED DURING DRIVING. A "STEERING ASSIST FAULT SERVICE REQUIRED" MESSAGE ILLUMINATES ON THE DASH INSTRUMENT PANEL. THIS HAS OCCURRED 4 TIMES IN THE LAST WEEK. EACH TIME THE FAILURE HAS OCCURRED AFTER STARTING THE ENGINE AND BEGINNING TO DRIVE THE VEHICLE. THE MILEAGE ON THE VEHICLE AT FIRST OCCURRENCE WAS 98,734. APPOINTMENT MADE AT LOCAL FORD DEALER FOR SERVICE.
Other or unspecified, Mar 22, 2019
I HAVE HAD ONGOING ISSUES WITH SMELLING AN EXHAUST TYPE SMELL UPON ACCELERATING MY VEHICLE WITH AN INCREASE IN RPM. WHENEVER THIS HAPPENS I ROLL DOWN THE WINDOW TO AVOID THE FUMES. I PREVIOUSLY NOTIFIED FORD DEALERSHIP IN COLUMBIA MO BY TELEPHONE SHORTLY (2 MONTHS AFTER PURCHASE) REGARDING THE EXHAUST FUMES AND WAS TOLD NOT TO WORRY LEVELS WERE LOW ENOUGH NOT TO CAUSE A PROBLEM. 6 MONTHS LATER MY FATHER AGAIN TOOK MY CAR TO DEALERSHIP AND AGAIN SAID NO RECALL ON MY VEHICLE AND NOT TO BE CONCERNED I HAVE HAD HEADACHES, VISUAL BLURRING AND DYSPNEA SPORADICALLY SINCE OWNERSHIP. ON MARCH 22ND, 2019 I WAS DRIVING TO A ROUTINE DRS APPOINTMENT LOCATED 10 MILES FROM MY HOME. I PULLED OUT OF AN INTERSECTION AND SPED UP TO THE 70 MPH SPEED LIMIT AND NOTICED AN IMMEDIATE ODOR OF EXHAUST TYPE FUMES RADIATING THROUGH THE CAR. MY HEAT WAS ON CLIMATE CONTROL AND THEN TURNED OFF ON ITS OWN AND ACCESSORY OUTSIDE AIR CAME IN. MY EYES WERE BURNING AND MY HEART RATE SPED UP ALONG WITH A BURNING SENSATION IN MY NOSE. BY THE TIME I GOT TO THE DOCTOR MY FACE AND HANDS WERE A BRIGHT CHERRY RED. THE DOCTOR WAS CONCERNED ABOUT MY SYMPTOMS AND ORDERED A STAT ARTERIAL BLOOD GAS FOR CARBON MONOXIDE POISONING. THE RESULTS WERE RETURNED AT A CRITICAL LEVEL OF 5.5 L 0.5 TO 1.5. AND MY P02 OXYGEN CONTENT WAS ONLY 67.1. I RECEIVED EMERGENCY TREATMENT FOR CARBON MONOXIDE POISONING, MY CARBON MONOXIDE LEVEL WENT DOWN ON TO 4.2 ON 100% REBRREATHING MASK AND 0XYGEN LEVEL WENT TO ABOVE 100MMHG. . THEY WOULD NOT LET ME GET BACK IN MY CAR AND MY HUSBAND CAME AND DROVE WITH WINDOWS DOWN HOME AFTER PURCHASING A CARBON MONOXIDE DETECTOR THAT ALARMED WITHIN MINUTES. I DO NOT FEEL SAFE AT ALL NOW KNOWING THAT MY CHILDREN AND MYSELF HAVE DRIVE MUCH FURTHER THAN 8 MILES WITH UNKNOWN LEVELS OF CARBON MONOXIDE LEVELS I WILL BE HAPPY TO FORWARD THE MEDICAL RECORD OF VISIT OF DIAGNOSIS OF ACUTE COBB POISONING. SEE 11192320. *DT*JB
Air bags, Mar 20, 2019
AIRBAG INDICATOR LIGHT CAME ON. GOES OFF INTERMITTENTLY BUT IS ON MORE THAN IT IS OFF. TOOK VEHICLE TO DEALERSHIP. THEY RAN THE CODES AND INDICATED IT WAS A SHORT IN THE WIRING HARNESS UNDER BOTH LEFT AND RIGHT PASSENGER SEATS IN THE SECOND ROW. THE DEALER INDICATED THAT WITHOUT REPAIR IT WAS POSSIBLE THE ENTIRE AIRBAG SYSTEM WOULD NOT FUNCTION PROPERLY.
Air bags, Mar 20, 2019
REAR AIRBAG LIGHT KEEPS COMING ON, EVEN AFTER DEALER REPAIRED TWICE. NOW NOT UNDER WARRANTY. NO ACCIDENT!
Steering, Electrical system, Mar 19, 2019
THE ELECTRIC SYSTEM WENT ON THE FRITZ WHEN IT WAS SIGNIFICANTLY HOT OUTSIDE. THIS CAUSED THE POWER STEERING TO FALTER AND THE CAR TO BE ESSENTIALLY INOPERABLE. THIS HAPPENED 4 TIMES THROUGHOUT THE SUMMER, AND IT SEEMED TO HAPPEN ON EXTREMELY HOT DAYS. IT WOULD ALWAYS OCCUR WHILE DRIVING AND CAUSED SIGNIFICANT DANGER TO NOT ONLY MYSELF, BUT OTHER MOTORISTS AS WELL. AT HIGH SPEEDS WHEN THE STEERING WENT OUT THE CAR WAS HARD TO CONTROL, AND GOT EVEN WORSE AS MOMENTUM WAS LOST.
Other or unspecified, Fuel/propulsion system, Mar 15, 2019
EXHAUST FUMES IN CAR WHILE DRIVING
Engine, Mar 14, 2019
2015 FORD EXPLORER LIMITED APPROXIMATELY 80000 MILES. WHILE IN MOTION LOSES ENGINE ALL ENGINE POWER AND BEGINS TO SHUDDER. THE VEHICLE WILL NOT ACCELERATE AT ALL. AFTER STOPPING THE VEHICLE, SHIFTING INTO PARK, SHUTTING THE ENGINE OFF AND RESTARTING, THE PROBLEM GOES AWAY AS IF IT NEVER HAPPENED. WHEN THIS OCCURS THE DASHBOARD INDICATES 'SERVICE TERRAIN SYSTEM MANAGEMENT' WITH THE WRENCH ICON. IT HAS HAPPENED SEVERAL TIMES, ALL WITHOUT WARNING AND ALL WHILE ON THE HIGHWAY AND HAVING TO MANEUVER A STALLING VEHICLE OUT OF TRAFFIC. VERY DANGEROUS!! HAVE TAKEN IT TO THE DEALERSHIP TWICE WITH NO ANSWERS TO WHY IT HAPPENS. NO CODES SHOW UP IN THE SYSTEM. SOMETHING NEEDS TO BE DONE BEFORE A SERIOUS OR FATAL ACCIDENT OCCURS.
Steering, Electrical system, Exterior lighting, Mar 10, 2019
DRIVING 55MPH ON I-94 LAST NIGHT IN A STEADY RAIN AND CHECK BATTERY MESSAGE CAME UP IN THE LEFT IP DISPLAY. WITHIN A FEW SECONDS I LOST THE POWER STEERING, THEN THE CENTER CONSOLE ENTERTAINMENT/INFO SCREEN, THEN THE INSTRUMENT CLUSTER WENT BLACK WITH THE HEADLIGHTS AND WINDSHIELD WIPERS WHICH WERE ON HIGHEST SETTING SLOWED BUT CONTINUED TO OPERATE ONLY WHILE IN THE HIGHEST SETTING. THIS SCENARIO CONTINUED OFF AND ON FOR THE NEXT 30 MILES WITH INTERMITTENT ELECTRONIC STEERING FAILURE, INTERNAL IP AND CONSOLE SCREEN FAILURE AND EXTERIOR LIGHTING FAILURES. WE PULLED OVER EACH TIME AND WITHIN A VARIED AMOUNT OF TIME FROM A FEW SECONDS TO A FEW MINUTES, A SOUND SIMILAR TO A SQUEALING BELT WOULD BE HEARD AND THE SYSTEM WOULD "REBOOT" AND ALL FUNCTIONING WOULD BE RESTORED FOR A LIMITED TIME. WE LIMPED THE VEHICLE HOME OVER THE COURSE OF THE NEXT HOUR AND A HALF FOR 35 MILES AS I WAS NOT LEAVING THE CAR ON THE SIDE OF THE FREEWAY OR IN DETROIT IF I COULD SAFELY AVOID IT. THIS MORNING (SUNDAY) I TESTED THE BATTERY AND HAD THE BATTERY AND ALTERNATOR TESTED UNDER LOAD AT AN AUTO PARTS STORE AND BOTH WERE WITHIN NORMAL PARAMETERS. BELT LOOKED GOOD WITH VISUAL INSPECTION AND 1 HOUR OF IDLE AND DRIVE TIME CLOSE TO HOME IN DAMP PUDDLING ROADS COULD NOT GET ANY ADVERSE SYMPTOMS TO REAPPEAR. IT WILL GO TO THE FORD SERVICE DEPARTMENT AT OUR LOCAL DEALER TOMORROW FOR A THOROUGH INSPECTION. THIS IS MY WIFE'S DAILY DRIVER AND IF NO ISSUE CAN BE FOUND WE WILL BE REPLACING THE CAR AS SHE WOULD HAVE BEEN IN EXTREME DANGER WITHOUT STEERING, LIGHTS AND IP, ESPECIALLY ON A SATURDAY NIGHT DRIVING THROUGH THE CITY OF DETROIT'S I-94 EXPRESSWAY.
Air bags, Mar 8, 2019
MY AIRBAG LIGHT USE TO COME ON AND STAY ON FOR A FEW WEEKS. NOT THE AIRBAG LIGHT STAYS ON 24/7. THE DEALERSHIP WON'T LOOK AT IT FOR FREE SINCE SUV HAS 68,000 MILES ON IT. IT HAS BEEN AN ISSUE FOR OVER TWO YEARS. MY 2015 ISN'T PART OF THE RECALL BUT NEEDS TO BE.
Air bags, Mar 6, 2019
I OWN A 2015 FORD EXPLORER. WHILE DRIVING MY AIRBAG LIGHT IS CONTINUOUSLY ON AND FROM WHAT I UNDERSTAND THE AIRBAGS WILL NOT DEPLOY. THIS CAUSES ME CONCERN NOT ONLY FOR MY OWN SAFETY BUT FOR MY CHILDREN'S SAFETY. MY VEHICLE IS CURRENTLY WITH STIVERS FORD IN WAUKEE, IA, WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS FOR THE SECOND ROW DRIVER SIDE INFLATABLE SEAT BELT DEPLOYMENT CONTROL FAILED AND NEEDS TO BE REPLACED. I AM REPLACING AS I FEEL I NEED TO FOR MY FAMILIES AND I SAFETY, BUT IT IS VERY EXPENSIVE. IT IS NOT COVERED UNDER WARRANTY, BUT SHOULD BE CONSIDERED A RECALL BECAUSE THERE IS NO WEAR AND TEAR. THERE IS FAULTY WIRING. THE APPROXIMATE FAILURE MILEAGE OF MY CAR IS 52,000.
Air bags, Seat belts, Feb 22, 2019
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED WHILE DRIVING. THE CONTACT WAS CONCERNED FOR HIS SAFETY. THE VEHICLE WAS TAKEN TO CIOCCA FORD OF QUAKERTOWN (LOCATED AT 321 S WEST END BLVD, QUAKERTOWN, PA 18951, (215) 536-8600) WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS FOR THE SECOND ROW DRIVER SIDE INFLATABLE SEAT BELT DEPLOYMENT CONTROL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-17203222. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Steering, Feb 22, 2019
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THE POWER STEERING FAILED TO FUNCTION AND THE STEERING WHEEL SEIZED MORE THAN ONCE. IN ADDITION, THE ELECTRIC POWER STEERING, LOW BATTERY MODE, AND OTHER UNKNOWN WARNING INDICATORS FLASHED. THE VEHICLE WAS COASTED OFF THE ROAD, SHUT OFF, AND RESTARTED; HOWEVER, THE FAILURE RECURRED. BRUCE WALTERS FORD (302 S MAYO TRAIL, PIKEVILLE, KY 41501, (606) 444-2200) WAS NOTIFIED OF THE FAILURE AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Power train, Other or unspecified, Engine, Feb 21, 2019
EXHAUST SMELL COMING THROUGH CABIN WHEN IDLING AND IN MOTION. WITH AC/HEAT ON AND OFF. MOST SIGNIFICANTLY WHEN ACCELERATING. IT HAS CAUSED ME TO HAVE MAJOR HEADACHES AND NAUSEA. IT HAS WENT TO THE DEALERSHIP TO BE 'FIXED' BUT PROBLEM IS STILL OCCURRING.
Power train, Feb 18, 2019
FOR THE PAST SEVERAL WEEKS WHEN I PUT THE VEHICLE IN PARK AND TURN OFF THE ENGINE I GET AN ERROR MESSAGE "TRANSMISSION NOT IN PARK" WITH AUDIBLE WARNING. I'VE HAD START THE VEHICLE UP AGAIN AND SOMETIMES MOVE IT AND TRY AGAIN TO CLEAR THE WARNING. HAS BEEN HAPPENING MORE CONSISTENTLY. HAPPENED TO MY HUSBAND AS WELL. I AM PRIMARY DRIVER AND HAVE OWNED THE VEHICLE FROM NEW. I'M WORRIED TO PARK ON AN INCLINE/DECLINE. PLANNING TO MAKE SERVICE APPOINTMENT TODAY, BUT DOUBT THEY'LL BE ABLE TO REPRODUCE SINCE IT IS INTERMITTENT. THIS IS A CLEAR SAFETY DEFECT THAT NEEDS TO BE ADDRESSED.
Engine and engine cooling, Feb 12, 2019
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THERE WERE EXHAUST FUMES INSIDE THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ARNIE'S FORD (119 E 3RD ST, WAYNE, NE 68787, (800) 467-3780) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE RESEALED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE. 119 E 3RD ST, WAYNE, NE 68787 (800) 467-3780
Air bags, Feb 11, 2019
AIRBAG WARNING LIGHT ON. BECAUSE OF THIS AIRBAGS WERE DISABLED. TOOK TO DEALER FOR EVALUATION. THEY TOLD ME WAS NOT DUE TO ABUSE, WEAR, OR ACCIDENT. WAS TOLD THAT THEY HAD TO REROUTE WIRING PATH FROM FACTORY. THEN THEY CHARGED ME $332
Other or unspecified, Feb 11, 2019
EXHAUST SMELL IN VEHICLE CABIN WHILE DRIVING. INCREASED CARBON MONOXIDE LEVELS WHILE DRIVING, DETECTED LEVELS USING A CARBON MONOXIDE TESTER. LEVELS INCREASE WHEN VEHICLE IS TRAVELING UPHILL. LEVELS GENERALLY INCREASE TO 20 ON HILLS, HAVE GONE AS HIGH AS 38 ON OCCASION
Steering, Feb 11, 2019
WE HAVE OWNED MANY FORDS IN THE PAST BUT AFTER OWNING A 2015 FORD EXPLORER SPORT IT MAY BE THE LAST. MY EXPLORER HAS ONLY BEEN OUT OF WARRANTY FOR LESS THAN A YEAR. AS SOON AS IT WENT OUT OF WARRANTY THERE WAS A PROBLEM WITH THE LINK SO THEY SAID. MAYBE IT WAS'T A LINK AFTER ALL. THERE WAS A LOUD CLUNKING NOISE UNDER MY CAR WHEN THE STEERING WHEEL WAS TURNED. NOW LESS THAN A YEAR LATER THE CLUNKING NOISE IS HORRIBLE AND THE POWER STEERING EVEN WENT OUT TEMPORARILY. THAT'S SCARY. I TOOK IT TO THE FORD PLACE TODAY AND THEY WANT $3000 TO FIX THE STEERING GEAR. THIS IS A SAFETY ISSUE. ARE YOU GOING TO WAIT UNTIL SOMEONE IS SERIOUSLY INJURED OR KILLED BEFORE YOU ISSUE A RECALL ON THIS PROBLEM WITH THE STEERING GEAR????? I SEE THERE ARE ALREADY 94 COMPLAINTS ABOUT THE STEERING ISSUE. YOU NEED TO ISSUE A RECALL ON THIS PROBLEM WITH THE STEERING GEAR. THIS IS SERIOUS. AND $3000 IS RIDICULOUS. I WANT SOME KIND OF DISCOUNT AND THIS ISN'T THE LAST YOU WILL HEAR FROM ME ON THIS MATTER IF I DON'T GET ONE.
Power train, Feb 7, 2019
WHILE DRIVING ON THE INTERSTATE AT APPROXIMATELY 75 MPH THE WRENCH LIGHT CAME ON WHILE SIMULTANEOUSLY THE ENGINE STOPPED. JUST QUIET, NO ACCELERATION. WAS ABLE TO COAST ONTO THE LEFT SHOULDER AS THERE WAS TOO MUCH TRAFFIC TO CROSS 3 LANES TO THE RIGHT. TURNED OFF CAR, WHILE WAITING FOR ASSISTANCE (ABOUT 30-45 MINUTES), TRIED TO START CAR AND IT STARTED FINE, NO WRENCH LIGHT. FORD DEALERSHIP COULD FIND NOTHING WRONG WHEN CONNECTED TO THE COMPUTER. ADVANCED AUTO COULD FIND NOTHING WRONG WHEN THEY RAN THEIR DIAGNOSTICS TEST TO IT. DROVE FINE. HAPPENED AGAIN 5 DAYS LATER, I TURNED OFF CAR, WAITED 5 MINUTES AND WAS ABLE TO START CAR AGAIN AND NO WRENCH LIGHT. I HAVE READ THAT THIS IS VERY COMMON IN THE 2016 MODELS.
Steering, Feb 5, 2019
WHILE DRIVING THE VEHICLE IT LOST POWER STEERING. WARNING LIGHTS CAME ON STATING POWER STEERING ASSIST FAULT SERVICE ADVANCE TRAC TERRAIN MANAGEMENT SYSTEM FAULT THIS IS NOT NEW TO FORD EXPLORERS APPARENTLY THERE WAS A RECALL 2011-2014. MY VEHICLE IS A 2015. IT IS A SHAME THAT FORD OR NATSA WOULD ALLOW THIS RISK TO CONTINUE. I ENCOURAGE YOU TO RECALL ANY VEHICLES IN ALL YEARS TO PREVENT ACCIDENTS. MY VEHICLE HAS BEEN IN THE SHOP FOR A WEEK ALREADY AND WHEN THEY TOLD ME THREE OTHER FORD EXPLORERS WERE FIXED LAST WEEK FOR THE SAME PROBLEM I GASPED THAT THIS IS NOT PART OF A RECALL.
Steering, Feb 5, 2019
OVER A PERIOD OF A FEW DAYS, I NOTICED THAT THE POWER STEERING WAS BECOMING INCREASINGLY TIGHT AS I MERGED INTO OTHER LANES OR MADE TURNS ON BOTH THE LOCAL ROADS AND HIGHWAY. THERE WERE NO WARNING LIGHTS TO INDICATE THAT THERE WAS A PROBLEM. I STOPPED DRIVING THE VEHICLE UNTIL I COULD HAVE IT EVALUATED BY THE FORD DEALER. THE DEALERSHIP MECHANIC IDENTIFIED A PROBLEM WITH THE STEERING SHAFT ASSEMBLY AND SAID THAT IT NEEDED TO BE REPLACED.