2015 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,791 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Explorer model years with reports.
Of the 2015 reports, 37 involved a crash and 1 involved a fire. 98 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Suspension, rearApr 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Campaign 16V245000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints
1,791 reports, newest first.
Air bags, Sep 20, 2017
AIRBAG LIGHT STAYS ON AND WON'T GO OFF
Other or unspecified, Sep 18, 2017
WE HAVE AN EXHAUST LEAK IN OUR VEHICLE NEW EXHAUST SYSTEM DONE ONCE, SEALED 3X. FORD CORPORATE OR DEALERSHIP WILL NOT WORK WITH US TO REPLACE THE VEHICLE. ALL HAPPENED UNDER ORIGINAL MANUFACTURER WARRANTY. EXHAUST COMES INTO PASSENGER CABIN UPON EXCELLING. NOW WE HAVE TO DRIVE WITH A WINDOW OPEN AS TO KNOW BE CONSUMED BY CARBON MONOXIDE. SPOUSE HAS HAD MRI FOR DIZZINESS, CONFUSION, HEADACHES. TESTING CAME BACK NORMAL BUT NO BLOOD WORK WAS DONE FOR CARBON MONOXIDE POISIONING.
Engine and engine cooling, Sep 18, 2017
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 50 MPH, THE ODOR OF EXHAUST FUMES WAS PERCEIVED INSIDE THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (CROSS ROADS FORD, 88 DALE JARRETT BLVD, INDIAN TRAIL, NC 877-660-7530) AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS NOT A KNOWN ISSUE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Steering, Sep 18, 2017
DRIVING ON SMALL HIGHWAY 55-60 MPH. DASH WARNINGS DING AND FLASH POWER STEERING ASSIST FAILURE, TERRAIN MANGEMENT SYSTEM FAULT, SERVICE ADVANCE TRAC. VEHICLE SUDDENLY LOSES POWER STEERING AND FOUND IT VERY DIFFICULT TO MAKE TURN INTO PARKING LOT. RESTARTED CAR HOPING IT WAS A GLITCH...I WAS LOW ON WIPER FLUID AND PRESSED OK. (SEEMED TO HAPPEN IMMEDIATELY AFTER PRESSING BUTTON ON STEERING WHEEL). ALL WAS NORMAL AND DROVE HOME. THIS CONTINUED TO HAPPEN AFTER SEVERAL DAYS AND WOULD CORRECT ITSELF UPON RESTARTING CAR. I WAS LUCKY TO BE DRIVING IN LIGHT TRAFFIC. I HAVE MADE ARRANGEMENTS TO HAVE VEHICLE DIAGNOSED AND REPAIRED. AFTER READING MANY COMPLAINTS, I AM SUSPECTING THE STEERING RACK NEEDS TO BE REPLACED.
Steering, Sep 17, 2017
MY WIFE WAS DRIVING AT HIGH SPEED ON INTERSTATE HIGHWAY. NOTICED SUDDEN LOSS OF ABILITY TO STEER. NUMEROUS WARNING AND MESSAGES APPEARED ON DASH ALONG WITH AUDIBLE ALARMS. THANKFULLY WAS ABLE TO PULL OVER TO SIDE OF ROAD AND STOP. SEEMED TO BE COMPLETE LOSS OF POWER STEERING.WAS ABLE TO GET VEHICLE HOME BUT VEHICLE WAS VERY HARD TO STEER. HAD VEHICLE TOWED TO LOCAL FORD DEALERSHIP. CODE REVEALED FAILED STEERING RACK. $1800 TO REPLACE STEERING RACK. VEHICLE HAD 51449 MILES. CONTACTED FORD CONSUMER RELATIONS-ASKED HER TO TRIGGER A RECALL. I TOLD HER, IN MY OPINION, THIS IS A DANGEROUS FLAW THAT COULD HAVE CAUSED A DISASTEROUS COLLISION. SHE STARTED A FILE AND WOULD BE IN TOUCH WITH MY LOCAL DEALER, IN HOPES THAT THERE MAY BE A POSSIBLE "FINANCIAL ASSISTANCE" SITUATION. SERVICE ADVISER AT LOCAL DEALERSHIP SAID THERE IS NO RECALL BECAUSE THE NUMBERS AREN'T THERE ON THIS MODEL YEAR TO CONSIDER IT DANGEROUS ENOUGH TO RECALL THE VEHICLE FOR THIS PROBLEM. I BELIEVE, IN THIS SITUATION, FORD MOTOR COMPANY IS PUTTING PROFITS AHEAD OF SAFETY. I HAD NO CHOICE BUT FIX THE VEHICLE AND AM QUITE CONFIDENT THAT THE STEERING RACK INSTALLED IS OF THE SAME CRAPPY QUALITY AS THE ONE THAT FAILED. AS OF 4 WEEKS LATER, I HAVE YET TO HEAR BACK FROM MY DEALER OR FORD MOTOR COMPANY ABOUT ANY "FINANCIAL ASSISTANCE". WHAT A JOKE. VERY DISSATISFIED WITH THE RESOLUTION OF THIS PROBLEM BECAUSE THESE STEERING RACKS ARE FAILING ALL OVER THE COUNTRY.
Engine, Sep 17, 2017
THIS IS MY 2ND UPDATED COMPLAINT ON CARBON MONOXIDE ENTERING OUR VEHICLE. AFTER FORD DENYING THAT CARBON MONOXIDE IS NOT ENTERING THE CIVILIAN FORD EXPLORERS, WE PURCHASED A PYLE (PCMM05) LOW LEVEL CARBON MONOXIDE DETECTOR. IT REGISTERS CARBON MONOXIDE LEVELS STARTING AT O PPM. WE PUT THE DETECTOR IN OUR VEHICLE, STARTED IT AND DID NOT MOVE THE VEHICLE AND THE DETECTOR IMMEDIATELY JUMPED TO 5. AFTER THAT WE DROVE THE VEHICLE IN CITY TRAFFIC AND THE DETECTOR THEN JUMPED BACK AND FORTH FROM 10 TO 14 PPM. AFTER THAT WE GOT ON THE INTERSTATE AND DROVE 70 TO 75 AND THE DETECTOR RANGED FROM 23PPM TO 64PPM IN ONLY A 30 MINUTE PERIOD. WE SPENT A TOTAL OF ONLY 2 HOURS IN OUR SUV DOING THIS TESTING. AFTER THAT WE RETURNED HOME AND WERE SICK WITH HEADACHES, NAUSEA, VOMITTING, CHEST PAINS, AND JUST FEELING SICK FOR 6 DAYS. WE ARE CURRENTLY NOT DRIVING THE VEHICLE BECAUSE OF ALL OF THESE ISSUES THAT WE HAVE PROVEN WITH OUR OWN CARBON MONOXIDE DETECTOR. SO IF FORD THINKS THERE IS NOTHING WRONG WITH OUR VEHICLE, PLEASE BUY IT BACK AND PUT YOUR FAMILY IN. FORD YOU SHOULD BE ASHAMED OF WHAT YOU ARE DOING TO HARD WORKING PEOPLE THAT ARE HAVING TO PAY AND DRIVE THESE ROLLING GAS CHAMBERS. YOU NEED TO BE HELD ACCOUNTABLE AND I KNOW WE ARE NOT THE ONLY ONES THAT FEEL THIS WAY. DO ANY OF YOUR FORD EXECUTIVES DRIVE EXPLORES WITH THE SAME PROBLEMS? YOU SHOULD HAVE TO DRIVE THEM AND EXPERIENCE ALL OF THE SICKNESS! DO YOU NOT HAVE ANY REGARD FOR YOUR CUSTOMERS? QUIT LYING AND DENYING THETRUTH! AND STAY OFF THE TV GIVING FALSE STATEMENTS ABOUT CARBON MONOXIDE NOT BEING IN CIVILIAN FORD EXPLORERS! WE ALL KNOW THAT IS NOT TRUE! HOPEFULLY FORD WILL DO THE RIGHT THING WITH ALL OF THIS AND BE RESPONSIBLE FOR THEIR INFERIOR PRODUCT. QUIT WASTING TIME AND DO IT. SOMEONE DO SOMETHING, WE ARE PAYING FOR SOMETHING WE CAN'T EVEN USE OR BE SAFE IN.
Power train, Sep 17, 2017
EXHAUST SMELL IN VEHICLE FOR PAST THREE (3) YEARS AFTER HAVING FORD COMPLETE TECHNICAL CHANGES FROM FORD MOTOR COMPANY.
Other or unspecified, Engine, Sep 17, 2017
WHEN DRIVING, THERE'S AN ODOR THAT SOMETIMES GET REALLY STRONG. YOU CAN REALLY SMELL IT WHEN THE AC IS ON RECIRCULATE. IT SO BAD AT TIMES, I HAVE TO ROLL DOWN THE WINDOWS. MY WIFE HAS BEEN GETTING HEAD ACHES FROM RIDING IN THE CAR AS WELL. WE HAVE 3 CHILDREN, THIS IS GETTING TO BE A SERIOUS CONCERN TO US L, AS IT COULD BE HARMING OUR CHILDREN. IT HAPPENS ALL THE TIME AT ANY SPEED.
Electrical system, Sep 15, 2017
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THE BATTERY TERMINAL CAUSED THE BATTERY TO CORRODE. IN ADDITION, THE BATTERY FRACTURED. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TERMINAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN.
Steering, Electrical system, Electronic stability control (ESC), Sep 14, 2017
CONSOLE STARTED FLASHING "SERVICE STEERING ASSIST SOON" AND "TRACTION ASSIST FAILURE". WOULD CLEAR UP WHEN CAR RESTARTED. NEVER LOST STEERING DURING THIS 2 WEEK TIME. JULY 9TH, 2017, DRIVING 70 MPH ON 405 FREEWAY NEAR LONG BEACH, CA, FLASHED "STEERING ASSIST FAILURE" AND LOST POWER STEERING. TRACTION ASSIST FAILURE LIGHT AS WELL. GOT THOUGH TRAFFIC, SLOWED DOWN AND EXITED WITHOUT ANY POWER STEERING, STOPPED AND RESTARTED AND ISSUE WENT AWAY. CALLED DEALER AND TOOK CAR IN THE NEXT MORNING. THEY RESET CODES AND SAID "IF IT HAPPENS AGAIN BRING IT BACK IN." WHICH SCARED ME. 9 DAYS LATER LOST STEERING TURNING INTO WORK PARKING LOT THEN LOST STEERING 3 MORE TIMES WITHIN 24 HOURS. TOOK TO DEALER AND THEY HAD TO REPLACE THE ENTIRE EPAS RACK AND PINION SYSTEM FOR $1916.79. THE CAR HAD 46,7K MILES AND ONLY HIGHWAY DRIVING. OUTSIDE OF WARRANTY AS THEY DON'T CONSIDER THIS POWERTRAIN. HAD I BEEN IN A TURN OR EXIT RAMP OFF FREEWAY WOULD HAVE BEEN A CRASH FOR CERTAIN.
Power train, Sep 5, 2017
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE THE DRIVER PULLING INTO THE DRIVEWAY, THE GEAR WAS SHIFTED INTO PARK. THE DRIVER WAS IN THE PROCESS OF EXITING THE VEHICLE WHEN IT SUDDENLY REVERSED DOWN THE DRIVEWAY, DRAGGING THE DRIVER BY THE DOOR. THE DRIVER WAS ABLE TO QUICKLY GET BACK INTO THE VEHICLE TO SHIFT THE GEAR BACK INTO PARK. THE DRIVERS SIDE DOOR HOWEVER, WAS UNABLE TO BE CLOSED AFTER THE FAILURE. THE DRIVER SUSTAINED INJURIES TO THE RIGHT KNEE AND ABRASIONS. MEDICAL TREATMENT WAS REQUIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V464000 (PARKING BRAKE). THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF THEY COULD INVESTIGATE AND PROVIDE A SOLUTION. THE CONTACT AND THE DRIVER WERE UNCERTAIN IF THE MANUFACTURER WOULD BE ABLE TO PROVIDE A SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Other or unspecified, Sep 5, 2017
MY 2015 FORD EXPLORER FILLS WITH EXHAUST FUMES ANYTIME I ACCELERATE HARD, SUCH AS PASSING, ACCELERATING TO GET ON THE INTERSTATE ("ON RAMP") ETC. I HAVE TAKEN THE VEHICLE TO THE FORD DEALERSHIP 5 TIMES. THEY ALLEGEDLY CHANGED THE TAILGATE GASKETS TWICE AND REAR PART OF EXHAUST SYSTEM AND WHO KNOWS WHAT. THE CAR STILL DOES IT. I HAVE TO ROLL DOWN THE WINDOWS TO CLEAR OUT THE FUMES. I BECOME VERY SLEEPY WHILE DRIVING THE VEHICLE AT TIMES. I HAVE SCARED MYSELF SEVERAL TIMES, DRIFTING OUT OF MY LANE. I PARTIALLY WIND DOWN THE WINDOWS. WE HAVE BEEN SUFFERING WITH THIS FOR 2-3 YEARS. ONE DAY I WAS DRIVING WITH ALL OF THE WINDOWS DOWN AND ACCELERATED A LITTLE HARD TO WHERE THE TRANSMISSION DOWN SHIFTED AND THE WHOLE CABIN FILLED WITH FUMES. SO THE PROBLEM MUST BE COMING FROM THE FRONT AND NOT THE BACK. COMING FROM THE ENGINE COMPARTMENT AND NOT THE EXHAUST PIPES OR DEFECTIVE TAILGATE GASKETS. PLEASE ADVISE. THANK YOU
Steering, Suspension, Service brakes, Sep 4, 2017
I WAS DRIVING MY 2015 EXPLORER ABOUT 55 MPH, COMING UP TO A DRIVEWAY I NEEDED TO TURN INTO A FEW HUNDRED FEET AWAY. SUDDENLY THE CAR LURCHED AND WARNING SIGNALS POPPED UP ON MY DASH. IT ALERTED ME MY COLLISION WARNING SENSORS FAILED AND SERVICE ADVANCE TRAC. I ATTEMPTED TO BRAKE AND SLOW DOWN FOR MY TRIM AND REALIZED I HAD LOST POWER BRAKES AS WELL AS POWER STEERING IN MY ATTEMPT TO TURN INTO THE DRIVEWAY. I NARROWLY MISSED HITTING A TREE WHILE MAKING THE TURN INTO THE DRIVEWAY. I COASTED TO A STOP AND IMMEDIATELY RAN A VEHICLE DIAGNOSIS. IT SUGGEST I SHUT THE VEHICLE OFF AND TURN IT BACK ON TO SEE IF THE CODES CLEARED. WHEN I TURNED THE VEHICLE ON ALL WARNING WERE STILL DISPLAYED BUT BRAKES AND STEERING RETURNED. MY LOCAL FORD WAS FAIRLY CLOSE SO MY FATHER IN LAW ATTEMPTED TO DRIVE IT THERE AND SUDDENLY ALL CODES CLEARED OUT OF THE VEHICLE.
Other or unspecified, Sep 1, 2017
VEHICLE LEAKING EXHAUST INTO CABIN!! WHILE IN MOTION WITH AC ON AFTER 1 HOUR OR MORE DRIVE ON HIGHWAY--SYMPTOMS OF CARBON MONOXIDE POISONING PRESENT. BROUGHT INTO FORD DEALER WHO GAVE ME THE RUN AROUND ABOUT MOULDINGS. EITHER WAY, MYSELF AND MY INFANT HAVE BEEN EXPOSED TO LACE ON MONOXIDE WHILE DRIVING THIS VEHICLE THAT WE PURCHASED LESS THAN 1.5 YEARS AGO. HAVE EXPERIENCED THESE SYMPTOMS A NUMBER OR TIMES, LIKE WHILE PREGNANT BUT THOUGHT IT WAS MORNING SICKNESS U TIL THIS SUMMER WHEN I WAS PHYSICALLY ILL TWICE AS A RESULT OF HIGHWAY TRAVEL.
Engine, Sep 1, 2017
SUFFERING FROM AN EXHAUST SMELL THAT ENTERS THE VEHICLE WHENEVER IT IS UNDER HARD ACCELERATION OR UNDER LOAD, SUCH AS DRIVING UP A HILL. MULTIPLE ATTEMPTS HAVE BEEN MADE TO FIND THE CAUSE OF THE ISSUE BY THE DEALERSHIP IT WAS PURCHASED FROM WITH NO RESOLUTION. ENTERS THE CABIN WORSE WITH THE REAR AIR TURNED ON, EVEN AFTER THE FIXES WERE DONE TO SEAL THE CAR BY THE DEALER. NOTICEABLE WHEN EXITING THE VEHICLE, THE SMELL IS ALL AROUND THE OUTSIDE FOR A FEW SECONDS AFTER STOPPING.
Other or unspecified, Sep 1, 2017
WHILE DRIVING ON THE HIGHWAY I PASSED OUT AND DROVE OFF THE HIGHWAY. I WAS JOLTED AWAKE AFTER HITTING BUMPS ON THE SIDE ON THE ROAD. I FORCED A SEMI OFF THE ROAD. REGAINED CONTROL AND STOPPED AT THE NEXT EXIT. TOOK CAR TO FORD DEALER AND FOUND TSB 16-0165 RELATED TO ISSUE. HAD CAR REPAIRED, I'M NOT REALLY SURE IF IT IS FIXED.
Other or unspecified, Sep 1, 2017
SINCE LEASING THIS CAR NEW IN 2015, WE HAVE EXPERIENCED ON MANY OCCASIONS, ESPECIALLY AFTER ACCELERATION, A STRONG EXHAUST SMELL ENTER THE PASSENGER COMPARTMENT OF THE VEHICLE. BEING AN AUTOMOTIVE INSTRUCTOR,I WAS ABLE TO ACCESS TECHNICAL SERVICE BULLETINS REGARDING THIS ISSUE BUT THEY WERE RELATED TO MODIFICATIONS TO THE REAR AIR CONDITIONING UNIT. WE EXPERIENCED THE SMELL EVEN WITH THE AC OFF. I AM VERY CONCERNED ABOUT THE LONG TERM HEALTH EFFECTS OF THE DEADLY EXHAUST GASES ENTERING THE CABIN AND BEING EXPOSED TO MY FAMILY INCLUDING CHILDREN AND GRANDCHILDREN. I ALSO FIND IT RIDICULOUS THAT A MANUFACTURER WITH A LONG HISTORY OF FORD MOTOR COMPANY WOULD ALLOW THIS TO GO ON FOR SO LONG AS I HAVE LEARNED.
Engine and engine cooling, Aug 31, 2017
TL* THE CONTACT DROVE A 2015 FORD EXPLORER (CORPORATE VEHICLE). WHILE DRIVING VARIOUS SPEEDS WITH THE AIR CONDITIONER ACTIVATED, A STRONG ODOR OF SULFUR WAS NOTICED INSIDE THE VEHICLE, WHICH GAVE THE CONTACT A HEADACHE. THE CONTACT WAS CONCERNED FOR HER SAFETY AND TOOK THE VEHICLE TO SOUTH BAY FORD (LOCATED AT 5100 W ROSECRANS AVE, HAWTHORNE, CA 90250). THE DEALER DIAGNOSED THAT THE EXHAUST WAS LEAKING AND, SINCE THE AIR CONDITIONER WAS ON, IT CREATED A VACUUM INSIDE THE VEHICLE. THE TECHNICIAN STATED THAT UNLESS SHE DROVE WITH THE WINDOWS DOWN, THE EXHAUST ODOR WOULD CIRCULATE THROUGH THE AIR VENTS INSIDE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 32,167.
Other or unspecified, Aug 22, 2017
ALTHOUGH THE CURRENT EXHAUST RECALL IDENTIFIES YEARS 2011-16, I EXPERIENCE EXHAUST FUMES IN THE CABIN OF MY 2015 FORD EXPLORER. I TRAVEL AS A SALE REP, I GET A GOOD NIGHT SLEEP, BUT AT TIME FIND MYSELF FEELING SLEEPY AT TIMES ON LONG HIGHWAY TRIPS, AND AT TIMES CAN SMELL EXHAUST UPON ACCELERATION. I PURCHASED THE VEHICLE DECEMBER 2010 / JANUARY 2011.
Other or unspecified, Aug 22, 2017
EXHAUST ODER IN PASSENGER CABIN WHEN ACCELERATING. 6 TIME IN THE SHOP. ODER IS GETTING MORE INTENSE AND HEAVIER AS TIME PASSES. LOCAL FORD DEALER REFUSES TO SERVICE MY CAR AND SAID NO FIX IS AVAILABLE AT THIS TIME. LOCAL DEALER SAID FORD WILL NOT REIMBURSE FOR REPAIR. LAST REPAIR 6/28/2017 THIS PROBLEM HAS BEEN IN THE CAR FROM BEFORE 10,000 MILES.
Suspension, Structure, Other or unspecified, Aug 21, 2017, crash
AUGUST 24, 2015 I WAS DRIVING TO A 7:00 PM EXERCISE CLASS .I WAS TALKING TO MY MOTHER VIA BLUETOOTH WHEN I SUDDENLY BLACKED OUT AND DROVE ACROSS THE SERVICE ROAD AND ALL 4 LANES BOTH NORTH AND SOUTH OF 287 . I WAKE TO EMERGENCY RESPONDERS PULLING ME FROM THE CAR AND PUTTING ME INTO A AMBULANCE , MY MOTHER COULD HEAR ALL OF THIS. I WAS TAKEN TO HOSPITAL AND HAD MULTIPLE TESTS RUN BUT NOTHING WAS FOUND . AFTER I WAS DISCHARGED I HAD SEVERAL MORE TESTS RUN AND AGAIN NOTHING WAS FOUND. $18,000 DAMAGE TO CAR , MEDICAL BILLS , MISSED WORK AND I HAD TO RETEST TO KEEP MY DRIVERS LICENSE BUT I NEVER COULD FIND A CAUSE. SPRING 2017 A FRIEND SENT ME A ARTICLE ABOUT FORD EXPLORERS LEAKING CARBON MONOXIDE INTO THE CABINS . THIS MADE COMPLETE SENSE. I PURCHASED A DETECTOR AND HAVE HAD IT TO GO OFF TWICE. I AM REPORTING THIS BECAUSE FORD NEEDS TO ADDRESS THIS ISSUE . THEY HAVE SAID THIS ONLY HAPPENS IN MODIFIED POLICE VEHICLES BUT I CAN TELL YOU BY MY EXPERIENCE THAT IS NOT TRUE.
Engine, Aug 17, 2017
PASSENGER CABIN FILLS WITH EXHAUST FUMES DURING RAPID ACCELERATION.
Other or unspecified, Aug 17, 2017
CO2 LEAKING INTO THE CABIN OF OUR VEHICLE. WE HAVE INSTALLED A CO2 DETECTOR THAT HAS GONE OFF TWICE SINCE WE HAVE OWNED THE VEHICLE. CALLED FORD TWICE, HAD IT SERVICED ONCE AND IT IS STILL AN ISSUE.
Other or unspecified, Aug 16, 2017
EVIDENCE OF CARBON MONOXIDE COMING INTO THE CABIN OF MY FORD EXPLORER - PLEASE BE ADVISED I LEASED A 2015 FORD EXPLORER XLT FROM AL PACKER FORD IN WEST PALM BEACH FLORIDA ON 3-21-2015. IMMEDIATELY AFTER PURCHASING THE VEHICLE WHEN I GOT ON THE HIGHWAY TO DRIVE HOME I SMELLED A BURNING SMELL AND THOUGHT IT MAY BE THE TYPICAL ENGINE BURNOFF SMELL THAT HAPPENS ON SOME NEW CARS. AFTER THE BURNING SMELL CONTINUED FOR MANY MONTHS AFTER RAPID ACCELERATION OF THE CAR, I TOOK THE CAR TO THE FIRE DEPARTMENT. MULTIPLE FIREMEN RODE WITH ME IN THE CAR AND TESTED THE VEHICLE FOR CARBON MONOXIDE WITH THEIR DRAGER X-AM 2500. THE DEVICE CAME BACK POSITIVE FOR CARBON MONOXIDE IN THE VEHICLE. THE CARBON MONOXIDE LEVELS APPEAR AS SOON AS YOU ACCELERATE. THE FIRE DEPARTMENT TESTED 3 MINUTES OF DRIVING BUT WITHIN 3 MINUTES THE LEVEL GOT TO 38 PPM. I BOUGHT MY OWN CO DETECTOR AFTER THAT AND HAVE SEEN LEVELS GET HIGHER INTO THE 50'S AFTER DRIVING 20 MINUTES AND MAKING MULTIPLE ACCELERATIONS. I DIDNT WANT TO CONTINUE THE TESTING FURTHER AS I WAS CONCERNED FOR MY HEALTH. I HAVE BOTH THE FIRE DEPARTMENT FIRE INCIDENT REPORT STATING THAT CARBON MONOXIDE WAS BUILDING IN THE CAR, ALONG WITH A SERVICE INVOICE FROM AL PACKER FORD STATING THAT A CARBON MONOXIDE TESTER SHOWS EVIDENCE OF EXHAUST FUMES IN THE VEHICLE. I KEPT BRINGING THE CAR BACK TO FORD MULTIPLE TIMES COMPLAINING, I BROUGHT THE SERVICE EMPLOYEES IN THE VEHICLE WITH ME AND SHOWED THEM THE CO READINGS. THEY STATED THEIR SERVICE DEPARTMENT DID NOT HAVE A CO METER. EACH TIME THEY TRIED TO FIX THE PROBLEM WITH NO SUCCESS. I STARTED THE LEMON LAW PROCESS BUT FORD MADE THE PROCESS SO DIFFICULT THAT WHILE I WAS WAITING FOR THE ENGINEER TO COME OUT TO SEE THE CAR I TRADED IT IN. I WAS IN FEAR OF MY FAMILY'S HEALTH BREATHING IN THE CONSTANT EXHAUST FUMES THAT WERE COMING IN MY VEHICLE EVERY TIME I DID A RAPID ACCELERATION.
Other or unspecified, Aug 14, 2017
CARBON MONOXIDE WAS DETECTED INSIDE THE VEHICLE PASSENGER COMPARTMENT AS WELL AS FUMES/ EXHAUST ODOR.