2015 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,791 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Explorer model years with reports.
Of the 2015 reports, 37 involved a crash and 1 involved a fire. 98 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Suspension, rearApr 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Campaign 16V245000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints
1,791 reports, newest first.
Engine and engine cooling, Engine, Oct 17, 2017
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT CARBON MONOXIDE ENTERED THE VEHICLE WHILE THE VEHICLE WAS IDLING AND BEING DRIVEN. THE FAILURE OCCURRED WITHIN LESS THAN A YEAR OF OWNING THE VEHICLE. THE CONTACT WAS NAUSEOUS, LIGHT HEADED, AND BECAME ILL. A PASSENGER SUFFERED MEMORY LOSS AND TWO STROKES WITHIN MONTHS OF BEING IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER (GARY YEOMANS FORD LINCOLN, 1420 N TOMOKA FARMS RD, DAYTONA BEACH, FL 32124, (386) 310-2342). THE DEALER STATED THAT SEVERAL REPAIRS WERE COMPLETED, BUT THERE WAS NO CARBON MONOXIDE TESTING. THE VIN WAS NOT INCLUDED IN NHTSA ACTION NUMBER: EA17002 (STRUCTURE, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF THEY COULD PROVIDE A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 25,499.
Other or unspecified, Oct 17, 2017
WHILE DRIVING FROM NEW HAMPSHIRE TO NEW YORK CITY AND FURTHER ONTO NEW JERSEY, I SUDDENLY NOTICED THAT THE LINES STARTED MOVING WEIRDLY AND THAT THINGS JUST WEREN'T NORMAL. I WAS DISORIENTED AND WAS HAVING TROUBLE CONCENTRATING ON DRIVING AND STAYING IN MY LANE. SO I ROLLED DOWN THE WINDOWS TO LET THE FRESH AIR IN AND THE POSSIBLE CARBON MONOXIDE OUT. I FOUGHT THROUGH THE NEXT 15 OR 20 MINUTES OF DISORIENTATION AND PERIODS OF HALLUCINATIONS TO GET TO NYC SAFE, BUT STILL SLIGHTLY OUT OF IT. FOUR DAYS LATER, I WAS IN THE MIDDLE OF NOWHERE, THE RAIN WAS POURING DOWN MAKING IT DIFFICULT TO SEE ALREADY AND THE THAT'S WHEN THE HALLUCINATIONS STARTED AGAIN. THE LINES SEEMED TO BE RUNNING PAST ME AND I DIDN'T FEEL LIKE I WAS MOVING, SORT OF LIKE ON A TREADMILL OR SOMETHING. I WAS CONFUSED, DIZZY, MY VISION WAS BLURRED, I WAS HAVING TROUBLE BREATHING AND IT FELT LIKE MY THROAT WAS BURNING. I DIDN'T NOTICE ANY SMELLS THOUGH, MY FIRST CLUE TO THE POISONING WAS THE HALLUCINATIONS. NOW I IMMEDIATELY ROLLED THE WINDOWS DOWN IN THE POURING RAIN TO TRY AND GET SOME FRESH AIR IN THE VEHICLE AND PUSHED MY FACE TOWARDS THE WINDOW. I WAS IN A PANIC THAT THE ISSUE WOULD GET WORSE AND THAT I WOULD POSSIBLY PASS OUT OR SWERVE INTO ONCOMING TRAFFIC. BUT THE TORRENTIAL DOWNPOUR OUTSIDE MADE IT UNSAFE TO PULL ONTO THE SMALL SHOULDER OF THE ROAD AND THERE WERE NO BUILDINGS TO STOP IN, SO I JUST KEPT THE WINDOWS DOWN WITH THE RAIN COMING IN AND KEPT DRIVING, STILL SUFFERING FROM THE SYMPTOMS. EVEN AFTER BEING BACK IN MY APARTMENT AND OPENING ALL THE WINDOWS TO GET SOME FRESH AIR IN, I WAS STILL HAVING TROUBLE BREATHING, MY CHEST FELT HEAVY, I WAS HAVING TROUBLE COMPLETING BASIC TASKS AND WAS DIZZY. I DECIDED TO GO TO THE ER WHERE I WAS TREATED FOR CARBON MONOXIDE POISONING AND DISCHARGED.
Fuel/propulsion system, Oct 17, 2017
PLEASE RECALL THE 2011-2017 FORD EXPLORER. AS I AM SITTING HERE WATCHING THE WORLD NEWS, I JUST SAW THE NEWS PIECE ABOUT FORD WANTING TRY TO NOW REPAIR THEIR UNSAFE VEHICLES FOR CARBON MONOXIDE. FORD KNOWS THAT THESE VEHICLES CANNOT BE REPAIRED. THESE VEHICLES HAVE A TREMENDOUS AMOUNT OF ENTRY POINTS, THE ENTIRE VEHICLE WOULD HAVE TO BE DISASSEMBLED. I THEN SEE A COMMERCIAL FOR A LOCAL FORD DEALER ADVERTISING A NEW 2017 FORD EXPLORER FOR SALE. ARE YOU KIDDING ME, FORD IS STILL TRYING TO SELL THESE ROLLING GAS CHAMBERS TO UNSUSPECTING PEOPLE. WHAT HAPPENED TO THE ENGINEERING ANALYSIS THAT THE NHTSA WAS DOING? WHAT ARE THE RESULTS FROM THOSE FINDINGS? CRACKED EXHAUST MANIFOLDS! BUY YOURSELF A LOW LEVEL CARBON MONOXIDE DETECTOR AND TEST IT YOURSELF! FORD IS SAYING THEY HAVE NO PROOF CARBON MONOXIDE IS ENTERING CIVILIAN FORD EXPLORERS, I HAVE PROOF! (64PPM) THE CARBON MONOXIDE IS ENTERING THE VEHICLE UNDER ALL DRIVING CONDITIONS BUT THAT IS WHY IT IS WORSE WHEN PEOPLE ARE TRAVELING ON THE INTERSTATE EVERYONE IN THE VEHICLE IS GETTING SO SICK. THE MORE HEAT THE CRACKED EXHAUST MANIFOLD HAS TO DISSIPATE, THE LARGER THE CRACKS BECOME. THE MORE CARBON MONOXIDE AND EXHAUST FUMES ARE ENTERING THE CABIN OF THE VEHICLE FROM ALL OF THE ENTRY POINTS. FORD CANNOT STOP THIS PROBLEM WITH JUST SEALING UP A FEW OF THE ENTRY POINTS. STOP LYING TO THE PEOPLE. IT'S TIME FOR FORD TO PAY THE PRICE FOR WHAT THEY HAVE KNOWN ALL ALONG AND HAVE LIED ABOUT TO THEIR INNOCENT CUSTOMERS! FORCE FORD TO RECALL THESE VEHICLES! YOU HAVE THE POWER TO DO IT! WHAT ABOUT THE CONSUMERS, WE HAVE MADE THOUSANDS OF COMPLAINTS, WE CAN'T ALL BE IMAGINING THIS PROBLEM!
Engine, Oct 16, 2017
EXHAUST SMELL IN CABIN AFTER WIDE OPEN THROTTLE (WOT) PERIOD ONTO HIGHWAY. EXHAUST SMELL IN CABIN IN GENERAL DURING VEHICLE OPERATION WITH HEAVY THROTTLE. THIS IS EVEN AFTER HAVING THE AFORMENTIONED REPAIRS PER FORD WITH THE LIFTGATE AND REAR SEALS AREA. SEE ATTACHED PICTURE. I BELIEVE SOME OF THE LEAK MAY BE DUE TO LACK OF EXHAUST MANIFOLD BOLTS
Structure, Oct 16, 2017
AFTER EVEN A MODERATE RAINFALL, THE VEHICLE LEAKS IN THE FRONT PASSENGER FOOTWELL AND FROM THE MAP LIGHT. THE LEAKING PRIMARILY OCCURS WHEN THE VEHICLE IS PARKED IN OUR DRIVERS. 5 REPAIR ATTEMPTS OVER THE COURSE OF SEVERAL MONTHS, INCLUDING A FULL REPLACEMENT OF THE SUNROOF, HAVE NOT FOUND OR RESOLVED THE PROBLEM. THE VEHICLE NOW SMELLS OF MOLD.
Other or unspecified, Oct 16, 2017
I PURCHASED MY VEHICLE IN 03/2015. I NOTIFIED THE DEALERSHIP OF A FUNNY ODOR AND WAS TOLD IT WAS BECAUSE THE CAR WAS NEW, BUT THAT IT WOULD GO AWAY. AS OF TODAY, THE ODOR REMAINS. IN THE FALL OF 2015, WE DROVE TO MY INLAWS HOUSE WHO LIVES APPROXIMATE 25-30 MILES FROM OUR HOME. MY GRANDDAUGHTER WHO WAS RIDING ON THE THIRD ROW SEAT WAS HARD TO WAKE UP WHEN WE GOT HOME. SHE WAS VERY DROWSY. AFTER GETTING HER IN THE HOUSE AND PREPARING HER FOR BED, I NOTICED SHE WASN'T BREATHING AND HER EYES BEGAN TO FLUTTER. SHE WAS TAKEN TO THE HOSPITAL BY AMBULANCE. WE LEARNED SHE HAD A SEIZURE. HER BROTHER ON THAT SAME NIGHT BEGAN THROWING UP, BUT WE THOUGHT IT WAS DUE TO NERVES. TEST WERE CONDUCTED, BUT DIDN'T REALLY TELL US NOTHING. ON 12/24/17, WE TOOK A ROAD TRIP THAT LASTED MORE THAN 4 HOURS DUE TO TRAFFIC. MY FAMILY WAS VERY SLEEPY AND SOME COMPLAINED OF HEADACHES. TWO DAYS LATER WE WERE BACK IN THE CAR SHOPPING AND SIGHTSSIGHTSEEING, WHEN MY GRANDDAUGHTER WHO WAS ON THE BACK SEAT BECAME UNRESPONSIVE. WE TOOK HER TO THE EMERGENCY ROOM AND WAS INFORMED SHE HAD ANOTHER SEIZURE. THEY RAN TEST AND WHEN WE RETURNED HOME, HER PRIMARY CARE DOCTOR HAD MORE TEST RAN. ON 09/02/2017, WE TOOK A VACATION (3 HR DRIVE) AND THE KIDS SAT ON THE 2ND ROW SEAT. MY GRANDSON VOMITTED AND MY GRANDDAUGHTER CRIED WHILE COMPLAINING OF A BAD HEADACHE. WE EXPERIENCED THE SAME THING AFTER RETURNING HOME. CALLED HER AFTERCARE ADVISE AND WAS ADVISED TO GIVE HER TYLENOL. AFTER SEEING NBC4 CARBON MONOXIDE REPORT, I CALLED THEM. MY TRUCK WAS TESTED AND CONFIRMED THE CARBON MONOXIDE IS COMING INTO THE CABIN OF THE CAR. IT WAS SUGGESTED THAT I NOT DRIVE THE CAR. I CALLED THE DEALERSHIP AND WAS ADVISE THEY ARE NOT ADDRESSING THE ISSUE AND THAT I SHOULD CALL FORD MOTOR COMPANY. I'VE PLACED TWO CALLS WITH NO RESPONSE FROM THEM. I'M CONCERNED AND FEARFUL.
Fuel/propulsion system, Oct 16, 2017
TODAY IS OCTOBER 16, 2017 AND FORD IS SAYING THEY WILL DO COMPLIMENTARY REPAIRS TO OUR SUV. WELL IT MIGHT HELP IF THEY WOULD FIX THE RIGHT PART! FORD KNOWS THAT THE CARBON MONOXIDE AND EXHAUST FUMES ARE BEING RELEASED FROM THE CRACKED EXHAUST MANIFOLDS ON THESE VEHICLES BUT STILL ARE LYING TO THE CONSUMERS. FORD EXPLORERS HAVE OVER 80 ENTRY POINTS WHERE THESE EXHAUST FUMES ARE ENTERING THESE VEHICLES MAKING PEOPLE SICK! SO FORD CONTINUES TO LIE ABOUT WHAT IS REALLY GOING ON WITH THERE UNSAFE VEHICLES! SHAME ON YOU FORD MOTOR COMPANY FOR ALL OF YOUR COVER UPS. NO MORE FORD PRODUCTS. THEY SHOULD HAVE TO FILE BANKRUPTCY! PEOPLE NEED TO WAKE UP AND GOOGLE FORD EXPLORER CARBON MONOXIDE ON THE INTERNET. YOU WILL BE SHOCKED TO LEARN THE TRUTH ABOUT FORD AND THESE VEHICLES!
Engine, Oct 16, 2017
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE EMITTED AN EXHAUST ODOR WHEN ACCELERATING. THE FAILURE OCCURRED WITHOUT WARNING. BARTOW FORD (2800 U.S. 98 N, BARTOW, FL) STATED THAT IT WAS A KNOWN FAILURE WITH THAT MODEL OF VEHICLE, BUT THERE WAS NO REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,600.
Steering, Oct 16, 2017
VEHICLE ONLY HAS 41000 MILES AND THE RACK AND PINION IS MAKING A CRACKING NOISE WHEN TURNING TO THE RIGHT. VEHICLE HAS NOT FAIL AS GETTING THE STEERING LOCK BUT NEEDS TO BE REPLACE TO PREVENT AN ACCIDENT.
Other or unspecified, Engine, Oct 13, 2017
FORD EXPLORER POLICE WAS STATIONARY ON US HIGHWAY 59 NORTH. THE POLICE OFFICER IN THE DRIVER SEAT LOST CONSCIOUSNESS FOR APPROXIMATELY ONE HOUR AND 30 MINUTES. ANOTHER OFFICER CHECKED ON THE UNCONSCIOUS OFFICER AND FOUND HIM TO BE NOT ALERT AND UN RESPONSIVE, THEREFORE HE SUMMONED EMS AND REMOVED THE UNCONSCIOUS OFFICER FROM THE EXPLORER. EMS WAS ABLE TO GAIN CONSCIOUSNESS OF THE OFFICER BUT HE WAS DISORIENTED, UNAWARE OF WHERE HE WAS AND WHO HE WAS. OFFICER WAS PLACED ON OXYGEN AND TRANSPORTED TO LOCAL EMERGENCY ROOM WHERE HIS ARTERIAL BLOOD WAS TAKEN. ARTERIAL BLOOD WAS FOUND TO HAVE APPROXIMATELY 20% CONCENTRATION OF CARBON MONOXIDE. ARTERIAL BLOOD WAS TAKEN APPROXIMATELY ONE HOUR AFTER BEING REMOVED FROM THE EXPLORER AND 40 MINUTES OF BEING ADMINISTERED OXYGEN BY EMS.
Air bags, Seat belts, Other or unspecified, Oct 11, 2017
AIRBAG LIGHT HAS COME ON FOR THE SECOND TIME. THE VEHICLE IS CURRENTLY AT APPROXI MATELY 62,000 MILES. THE PREVIOUS TIME THE AIRBAG CAME ON WAS FOR DEFECTIVE SEATBELTS WITH THE AIRBAGS IN PASSENGER COMPARTMENT. ALSO, A SMELL OF SULFUR IS COMING FROM THE AIR VENTS WHEN THE AIR CONDITIONING IS ON. THE SMELL IS STRONGEST WHEN THE CAR IS STATIONARY. WHEN THE CAR IS TRAVELING AT HIGHWAY SPEEDS WITHOUT A/C ON, THERE IS NO ODOR.
Power train, Oct 4, 2017
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING 70 MPH, THE VEHICLE JERKED. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED AT A LOW SPEED. THE ENGINE STALLED AND THE VEHICLE LOST POWER SUDDENLY. THE POWER TRAIN FAULT INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JORDON FORD, LTD (13010 I-35, SAN ANTONIO, TX 78233 (210) 653-3673), BUT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,400.
Air bags, Oct 3, 2017
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. AFTER OPERATING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AUTONATION FORD (8252 S BROADWAY, LITTLETON, CO 80122), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. ...UPDATED 11/15/17 *BF UPDATED 9/7/18*JB
Other or unspecified, Oct 2, 2017
EXHAUST SMELL COMES OUT OF AC VENT WHEN THE VEHICLE IS DRIVEN UNDER HIGH RPM CONDITIONS (3500 PLUS), DRIVING UPHILL, AND HARD ACCELERATION. VEHICLE IS A 2015 FORD EXPLORER BASE MODEL. FORD DEALER IN ALEXANDRIA, VA (OURISMAN FORD) CHECKED VEHICLE WHEN SUV WAS UNDER 5000 MILES. TOLD US THAT IT IS NORMAL. VEHICLE HAS 36K MILES NOW AND STILL HAS THAT EXHAUST SMELL UNDER SAID DRIVING CONDITIONS. I WAS TOLD BY DEALER SERVICE ADVISER AT LAST OIL CHANGE THAT ONLY POLICE CARS HAVE THIS ISSUE. A QUICK SEARCH ON THE INTERNET AS WELL AS NHTSA STATES A LOT OF COMPLAINTS ABOUT THIS FROM NON-POLICE CARS. EXHAUST SOMETIMES SMELLS LIKE SULFUR (ROTTEN EGG) SMELL.
Engine and engine cooling, Oct 2, 2017
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, A CARBON MONOXIDE ODOR ENTERED FROM THE AIR VENT. THE VEHICLE WAS TAKEN TO MCCOMBS FORD WEST (7111 NW LOOP 410, SAN ANTONIO, TX 78238), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,398. THE VIN WAS NOT PROVIDED.
Fuel/propulsion system, Oct 1, 2017
OCTOBER 1, 2017. HERE WE GO AGAIN! HOW MANY FORD CUSTOMERS HAVE TO CONTINUE TO MAKE COMPLAINTS ON THE NHTSA WEBSITE BEFORE THE NHTSA FORCES FORD TO RECALL THE FORD EXPLORERS THAT OBVIOUSLY CANNOT BE FIXED! WHAT ARE YALL DOING? WHY IS THERE NO RECALL FOR THIS TRASH VEHICLE THAT FORD IS CONTINUING TO BUILD AND SELL TO UNKNOWINGLY INNOCENT VICTIMS. AND I SAY VICTIMS BECAUSE THEY ARE COMMITTING FRAUD BY SELLING THIS TRASH! AND YES I AM PISSED! YOU SAY YOU HAVE NO MEDICAL EVIDENCE TO SUPPORT THE CARBON MONOXIDE CLAIMS. THAT IS A LIE! WHAT ABOUT THE HENDERSON, LA POLICE OFFICER THAT SUBMITTED THE BLOOD TEST RESULTS TO CBS NEWS AND SHE IS NOT THE ONLY ONE. . REALLY PEOPLE, ALOT OF GOOD IT IS DOING TO MAKE ALL THESE COMPLAINTS. DO YOUR JOB, RECALL THIS VEHICLE AND HOLD FORD ACCOUNTABLE FOR THIS S---! MAYBE NEXT TIME THEY WON'T BE SO QUICK TO SELL THIS TRASH AND TAKE PEOPLE'S MONEY. I AM BEYOND PISSED I AM FURIOUS! WOULD YOU WANT YOUR FAMILY IN A FORD EXPLORER. THIS IS NOT JUST POLICE INTERCEPTOR MODELS! I AM SO TIRED OF HEARING ALL OF FORDS LIES AND BS! LOOKS LIKE THE NHTSA IS NOT WORKING FOR THE CONSUMERS BUT FOR FORD. AND YOU CAN TAKE MY COMMENT HOWEVER YOU WANT TO. I AM SURE I AM NOT THE ONLY ONE THAT IS FURIOUS! LETS SEE HOW MUCH LONGER THIS WILL CONTINUE TO GET IGNORED. YOU SHOULD BE ASHAMED OF YOUR ACTIONS OR LACK OF. MAYBE YOU ALL SHOULD BUY THEM AND DRIVE THEM.
Other or unspecified, Engine, Fuel/propulsion system, Oct 1, 2017
CARBON MONOXIDE LIKE LEAK INTO THE CABIN FORD DID NOT FIX WHEN WE WENT TO THE DEALERSHIP
Power train, Sep 28, 2017
FORD EXPLORER 2015 WITH 38,000 MILES. CAR VIOLENTLY JERKED ON HIGHWAY AND COMPLETELY SHUT OFF ENGINE WITH NO THROTTLE RESPONSE. WE WERE ALMOST HIT MULTIPLE TIMES BY OTHER DRIVERS BECAUSE WE HAD NO CONTROL. WRENCH SYMBOL WAS ON THE DASH AND BELIEVE IT IS A THROTTLE BODY ISSUE. THIS IS A KNOWN ISSUE AND CANNOT BELIEVE THEY ARE STILL SELLING THIS VEHICLE OR VEHICLES WITH THIS PROBLEM.
Structure, Other or unspecified, Sep 26, 2017
EXHAUST FUMES ENTER CABIN WITH MODERATE TO HEAVY ACCELERATION THROUGH THE A/C SYSTEM AND IN RECIRCULATION MODE CAUSING NAUSEA AND HEADACHE.
Engine, Sep 25, 2017
WITH THE A/C ON AND YOU ACCELERATE AND THE LET OFF A SMELL OF EXHAUST FUMES OVER TAKE THE PASSENGER AREA OF THE VEHICLE. WITH THE WINDOWS DOWN THE SMELL IS NOT AS BAD BUT STILL VERY NOTICEABLE.
Fuel/propulsion system, Sep 23, 2017
I HAVE BEEN EXPERIENCING PROBLEMS WITH THE EXHAUST ON MY 2015 FORD EXPLORER. EVER SINCE I BOUGHT THE CAR THERE'S A STRONG EXHAUST SMELL IN THE CAB OF THE CAR WHEN YOU ACCELERATE ENOUGH TO MAKE THE CAR DOWNSHIFT TO PICK UP SPEED. WE TOOK THE CAR INTO THE DEALERSHIP SHORTLY AFTER BUYING THE CAR AND IT SEEMED TO BE OK. WHEN TAKING THE CAR ON VACATION IN AUG 2017 TO THE MOUNTAINS WE ONCE AGAIN BEGAN SMELLING THE EXHAUST FUMES AGAIN. AS THE MAIN DRIVER, I HAVE BEEN EXPERIENCING TERRIBLE HEADACHES WHEN DRIVING THE CAR - FINE BEFORE I GET IN, HEADACHE WITHIN MINUTES, AND THEN FINE AFTER BEING OUT OF THE VEHICLE FOR ABOUT 30 MINUTES OR MORE. WE TOOK THE CAR TO A DIFFERENT DEALERSHIP WHO KEPT IT FOR A WEEK STATING THEY INSTALLED A COMPLETELY NEW EXHAUST SYSTEM FROM THE CATALYTIC CONVERTER TO THE BACK OF THE VEHICLE (AS DESCRIBED IN THE TSB). ON THE WAY TO THE DEALERSHIP IN AUG 2017 I EXPERIENCED A PARTIAL BLACKOUT ON THE WAY TO THE DEALERSHIP. IT WAS A VERY HOT DAY, I WAS DRIVING IN HEAVY CITY TRAFFIC GOING FROM LIGHT TO LIGHT, I HAD THE AIR BLASTING IN MY FACE, I OPENED THE SUN ROOF AND IMMEDIATELY STARTED TO FEEL AS I WAS BEING DRUGGED. EXTREMELY DIZZY, SICK TO MY STOMACH, AND BEGAN LOSING VISION IN MY RIGHT EYE. THANK GOODNESS THE DEALERSHIP WAS WITHIN 7 MILES - BUT I BARELY MADE IT WITHOUT PASSING OUT. I ENDED UP IN THE EMERGENCY THE FOLLOWING DAY FOR EXTREME HEADACHES AND GROGGINESS. NOW WE ARE AGAIN EXPERIENCING VERY STRONG EXHAUST FUMES WHEN THE CAR DOWNSHIFTS. THIS IS THE SAME ISSUE REPORTED BY THE SHERIFF DEPUTIES AS MY INCIDENT IS VERY SIMILAR TO WHEN THE DEPUTY BLACKED OUT AT THE WHEEL AND CRASHED THIS SUMMER. IT DOESN'T SEEM FORD KNOWS HOW TO FIX THE PROBLEM AND THEY ARE NOT ACKNOWLEDGING THIS IS A 'CONSUMER' PROBLEM. NOT JUST A PROBLEM WITH DEPUTY VEHICLES.
Fuel/propulsion system, Sep 23, 2017
10AUG2017 - WHEN GETTING IN MY CAR AFTER WORK IT WAS EXTREMELY HOT. MY CAR HAD BEEN PARKED IN THE PARKING LOT ALL DAY WITHOUT ANY SHADE - SO THE TEMPERATURE INSIDE THE CAR WAS SOARING. I TURNED THE AIR CONDITIONING ON TO FULL BLAST TO KEEP FROM SWEATING AND LEFT THE PARKING LOT. WHILE DRIVING THE 7 MILES FROM MY OFFICE TO THE PALM BAY FORD DEALERSHIP I OPENED THE SUNROOF IN HOPES THAT THE CAR WOULD COOL DOWN QUICKER. IMMEDIATELY I BEGAN FEELING LIGHT HEADED. MY HEAD BEGAN SPINNING AND I STARTED FEELING SICK TO MY STOMACH. IN ONLY A FEW SHORT MINUTES I STARTED LOSING VISION IN MY RIGHT EYE. I NEVER SMELLED ANYTHING THROUGH THE VENTILATION SYSTEM SO I OPENED THE WINDOW TO TRY AND GET MORE AIR THINKING IT WOULD HELP CALM ME. IT MADE IT EVEN WORSE. I WAS TERRIFIED - I COULDN'T SEE TO PULL OVER BUT WASN'T SURE IF I SHOULD KEEP DRIVING. I COULD ONLY MAKE OUT THE CAR IN FRONT OF ME - IT WAS RUSH HOUR TRAFFIC WITH BUMPER TO BUMPER CARS. I THOUGHT IF I PULLED OVER IT WOULD TAKE LONGER FOR SOMEONE TO GET TO ME IN A PARKING LOT THAN IF I CONTINUED DRIVING - I WAS ABOUT 3 MILES FROM THE DEALERSHIP. BY THE TIME I PULLED IN TO THE DEALERSHIP IT WAS ALL I COULD NOT TO THROW UP. AFTER BEING AT THE DEALERSHIP FOR 30 MINUTES I STARTED FEELING BETTER. WE SPOKE TO THE SERVICE REP, ROSE, AND SHE DOCUMENTED THE INCIDENT IN THE SERVICE RECORD. WE TALKED ABOUT THE NEWS REPORTS REGARDING THE ISSUES PLAGUING THE EXPLORERS. SHE CHECKED THE ONLINE SERVICE REPORTS FOR MY CAR AND SHE SAID IT SHOWED GREEN (NO RECALLS OR TSBS). I WAS SHOCKED AND COULDN'T BELIEVE MY CAR HAD NOT BEEN NOTED AS NEEDING THE EXHAUST REPLACED AFTER ALL THE REPORTED ISSUES WITH THE 2015 EXPLORER. SHE SAID IT WOULD BE A WEEK BEFORE THE CAR WAS FIXED SO WE LEFT IN MY HUSBAND'S TRUCK. THIS WOULD BE THE SECOND TIME I'VE HAD THE CAR INTO THE SHOP FOR EXHAUST LEAKS/ISSUES
Engine and engine cooling, Sep 22, 2017
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT NOTICED A STRONG ODOR OF EXHAUST FUMES EVERY TIME THE ACCELERATOR PEDAL WAS DEPRESSED. THE ODOR WAS ONLY PREVALENT WHEN THE ACCELERATION PEDAL WAS DEPRESSED. THE ISSUE LASTED APPROXIMATELY TWO YEARS. THE VEHICLE WAS TAKEN TO AUTONATION FORD IN FT LAUDERDALE, FLORIDA FIVE TIMES FOR DIAGNOSTIC TESTING AND REPAIRS. THE DEALER ALSO REPLACED AIR FILTERS, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,710.
Other or unspecified, Sep 21, 2017
EXHAUST SMELL COMING INSIDE VEHICLE ON PASSENGER SIDE DURING ACCELERATION.
Power train, Sep 20, 2017
VEHICLE WILL INTERMITTENTLY NOT REGISTER BEING IN PARK EVEN WHEN THE SHIFT CONTROL IN THE PARK POSITION. REQUIRES MULTIPLE SHIFTS OUT OF PARK AND BACK TO REGISTER CORRECT SETTING. VEHICLE POWER STAYS ON UNTIL THE ISSUE IS RESOLVED WHICH CAN DRAIN THE BATTERY. IF THE SENSOR COMPLETELY FAILS VEHICLE CAN BE LEFT INOPERABLE. FORD IS AWARE OF THE ISSUE AND HAS INCREMENTED THE SHIFT ASSEMBLY PART BUT HAS NOT NOTIFIED CUSTOMERS NOR TAKEN ANY ACTION FOR RECALL OR TSB.