2015 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,791 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Explorer model years with reports.
Of the 2015 reports, 37 involved a crash and 1 involved a fire. 98 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Suspension, rearApr 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Campaign 16V245000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints
1,791 reports, newest first.
Engine, Sep 21, 2016
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHEN ATTEMPTING TO HARD ACCELERATE IN THE VEHICLE, EXHAUST FUMES ENTERED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES. THE EXHAUST SYSTEM AND OTHER COMPONENTS WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Steering, Sep 20, 2016
TOTAL FAILURE OF STEERING NO WARNING. DRIVING I-26 TURNED OFF TO GET GAS WITHOUT WARNING TOTAL LOSS OF STEERING.
Other or unspecified, Sep 20, 2016
CABIN, FROM DAY 1, ALWAYS FILLS WITH PUTRID, EXHAUST TYPE ODOR UNDER HARD ACCELERATION. ALTHOUGH THE "WHEN DID THIS HAPPEN" FIELD REQUIRES A DATE, THIS IS ONGOING.
Other or unspecified, Sep 20, 2016
STRONG ROTTEN EGG SMELL ON HARD ACCELERATION.
Seats, Sep 19, 2016
I TOOK MY 2015 FORD EXPLORER IN TO HAVE IT SERVICED. I BOUGHT THE VEHICLE NEW. THE REAR PASSENGER SEAT WOULD NOT FOLD. THE FORD TECH CHARGED 105.00 TO REVIEW THE ISSUE AND STATED "THE HINGE HAS A BROKEN-FAULTY PART" HOWEVER FORD WILL NOT COVER THE REPAIR CHARGE AND IT WILL BE 980.00 TO FIX THEIR "FAULTY" HINGE. THIS IS UNBELIEVABLE, THE INTEGRITY OF THE PARTS WERE "FAULTY" AS NOTED BY THE FORD TECH AND THIS IS A SAFETY ISSUE IF THE SEATS DO NOT OPERATE AS INTENDED. ANY BROKEN PARTS DUE TO 'FAULTY" WORKMANSHIP SHOULD BE REPLACED AT NO CHARGE TO THE OWNER AS SOON AS POSSIBLE. I WAS TOLD FORD WARRANTY WILL NOT COVER THIS EXPENSE EVEN THOUGH THE PARTS WERE 'FAULTY" TO BEGIN WITH! IF SEATS ARE NOT SAVE AND OPERATE AS INTENDED, I BELIEVE IT'S A SEVERE SAFETY CONCERN, ESPECIALLY WITH YOUNG PEOPLE IN CAR SEATS IN THE BACK, WHAT OTHER ISSUES COULD ARISE FROM THIS "FAULT?"
Other or unspecified, Sep 19, 2016
WHEN UNDER LOAD (I.E. CLIMBING HILL) OR FAST ACCELERATION (PASSING A VEHICLE) THERE IS A STRONG ODOR OF EXHAUST IN THE PASSENGER CABIN. THE ODOR IS COMING FROM THE AIR VENTS THROUGHOUT THE VEHICLE. WINDOWS MUST BE OPENED TO GET RID OF THE SMELL. THIS OCCURS PRIMARILY AND WAS MOST NOTICEABLE WHEN THE AIR CONDITIONER UNIT WAS OPERATED (ON RECIRCULATING AIR SETTING) AND WHILE DRIVING UP AN INCLINE. . NOTE: ALTHOUGH THIS ISSUE IS REPORTED AS OCCURRING ON THE DATE INDICATED, WE HAVE NOTICED IT MULTIPLE TIMES WITH THE SAME SYMPTOMS AND CIRCUMSTANCES!
Other or unspecified, Electronic stability control (ESC), Sep 16, 2016
AUGUST 19:IDENTIFIED 3 ERROR CODES, ONE OF WHICH WAS THE POWER STEERING. TECH. SAID VEHICLE WOULD BE VERY DIFFICULT TO STEER IF IT LOST POWER STEERING BECAUSE OF THE SIZE OF EXPLORER. SERVICE CHECKED WIRING AND CONNECTIONS, AND THEY HAD ALSO DRIVEN THE VEHICLE, BUT THEY NEEDED MORE TIME WITH THE VEHICLE. AUGUST 28: ON A CLEAR, WARM DAY AT ABOUT 1:00 PM, DRIVING 6 PEOPLE IN THE EXPLORER ON THE EXPRESSWAY WHEN WE STARTED EXPERIENCING PROBLEMS. CHIMING NOISES WERE HEARD INITIALLY, THEN INTERMITTENTLY. THE DASHBOARD LIGHTS STARTED BLINKING ON AND OFF. THE ENTIRE DASHBOARD THEN WENT BLACK, THEN INTERMITTENTLY ON WITH THE SPEEDOMETER GOING BACK AND FORTH FROM 0 TO AROUND 75, THEN BLACKING OUT AGAIN. LEFT HAND SIDE OF DASHBOARD DISPLAYED BRAKE SYSTEM WARNING SYMBOL AND LOW TIRE PRESSURE WARNING SYMBOL. THE AIR CONDITIONING AND RADIO WENT OFF. AWD OFF MESSAGE APPEARED ON LEFT SIDE OF DASHBOARD. RIGHT HAND SIDE OF DASHBOARD DISPLAYED: STABILITY CONTROL, STABILITY CONTROL SYSTEM OFF & FRONT AIR BAG SYMBOLS. MAXIMUM HEAT STARTED POURING OUT OF VENTS. ABS SYMBOL APPEARED AND RIGHT HAND SIGNAL CAME ON. SERVICE ADVANCE TRAC MESSAGE WAS ALSO DISPLAYED AT SOME POINT. THIS PROBLEM EPISODE LASTED AT LEAST 4 MINUTES WHILE WE WERE DRIVING. WE TOOK PICTURES OF THE DASHBOARD AND VIDEOTAPED PART OF THIS EPISODE. SEPTEMBER 13: SERVICE TECHS CAN'T DUPLICATE PROBLEM, THE FORD HOTLINE ENGINEER SUGGESTED THAT THE SERVICE DEPT ATTACH A FLIGHT RECORDER TO CAR IN AN EFFORT TO RECORD ACTIVITY IF THE PROBLEM REOCCURS WHILE DRIVING. CELL PHONE WON'T SYNC WITH THE CAR SINCE THE LAST INCIDENT ON AUG 28TH. SERVICE TECH EXPLAINED THAT THIS A NETWORK PROBLEM AND FLIGHT RECORDER WORKED OFF THE NETWORK, THEREFORE FLIGHT RECORDER WOULD BE USELESS . THE SERVICE TECH INFORMED THE FORD ENGINEER THAT THEY WOULD NOT BE INSTALLING THE FLIGHT RECORDER BECAUSE IT WOULD BE INEFFECTIVE.
Other or unspecified, Engine, Fuel/propulsion system, Sep 15, 2016
BURNING PLASTIC / EXHAUST SMELL INSIDE THE CAB ANY TIME WHEN ACCELERATING
Fuel/propulsion system, Sep 13, 2016
WHEN UNDER LOAD (I.E. CLIMBING HILL) OR FAST ACCELERATION (PASSING A VEHICLE) THERE IS A STRONG ODOR OF EXHAUST IN THE PASSENGER CABIN. THE ODOR IS COMING FROM THE AIR VENTS THROUGHOUT THE VEHICLE. WINDOWS MUST BE OPENED TO GET RID OF THE SMELL. THIS OCCURS PRIMARILY WHEN AIR CONDITIONER IS ON, BUT HAS ALSO HAPPENED WHEN AC OFF. VEHICLE WAS RETURNED TO DEALER FOR THIS PROBLEM AND TSB-14-0130 PERFORMED, HOWEVER, PROBLEM STILL OCCURS ALTHOUGH LESS FREQUENTLY AND ODOR NOT AS STRONG.
Structure, Sep 6, 2016
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT NOTICED A MUSTY MOLD ODOR THAT PROGRESSED INTERNALLY DUE TO VARIOUS SEAMS AND SEALS THAT PREMATURELY FRACTURED AND CAUSED WATER INTRUSION. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES FOR DIAGNOSTIC TESTING, BUT THE FAILURE CONTINUED. THE DEALER WAS UNABLE TO PREVENT THE FAILURE AFTER LEAKS NEAR THE SUN ROOF. THE FRONT SEALS AND THE REAR SEALS LEAKED WATER FROM VARIOUS LOCATIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A FIFTH TIME, BUT WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
Steering, Sep 6, 2016
WHILE DRIVING 30 MPH COMING UP ON A LEFT HAND TURN MY POWER STEERING WENT OUT, THE ADVANCE TRAC LIGHT CAME ON AND THE STABILITY LIGHT ALSO CAME ON MAKING IT REALLY HARD TO MAKE THE TURN. LUCKILY THERE WAS NO CARS TURNING ON MY RIGHT ALLOWING ME TO USE UP BOTH LANES. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD TURNING IT OFF FOR A COUPLE OF MINUTES WHILE I LOOKED TO SEE IF I HAD TURNED SOMETHING OFF. I STARTED IT AND EVERYTHING WAS FINE AS BEFORE.
Engine and engine cooling, Sep 1, 2016
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT VARIOUS SPEEDS, EXHAUST FUMES ENTERED THE VEHICLE FROM THE VENTS. THE DEALER WAS ABLE TO DUPLICATE THE FAILURE, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Electrical system, Aug 30, 2016
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING 60 MPH, THE NO KEY DETECTED WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,400. UPDATED 10/06/16*LJ *TR
Engine, Aug 29, 2016
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING AND ACCELERATING THE VEHICLE, AN EXHAUST ODOR ENTERED THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HVAC MODULE AND AIR EXTRACTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,200. THE VIN WAS NOT PROVIDED.
Other or unspecified, Aug 27, 2016
AS I WAS DRIVING HOME FROM WORK. I MADE A RIGHT HAND TURN (AT A STOP LIGHT)AND HEARD A "THUMP" I GOT OUT TO INVESTIGATE AND THEIR WAS MY FRONT AXLE (FROM WHAT I WAS TOLD) WAS ON THE GROUND! LUCKY FOR ME I WAS ON A SIDE STREET OR THE OUTCOME COULD OF BEEN A DISASTER.
Engine, Aug 25, 2016
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE OPERATING THE VEHICLE, EXHAUST FUMES WERE PRESENT INSIDE THE VEHICLE AND CAUSED THE OCCUPANTS TO BECOME DROWSY. WHILE USING A CARBON MONOXIDE DETECTOR, THE READING INDICATED THAT THE CARBON MONOXIDE LEVELS REACHED 60 PARTS PER MILLION. THE CONTACT INDICATED THAT THE FAILURE WAS MOST NOTICEABLE WHEN THE AIR CONDITIONER UNIT WAS OPERATED OR WHILE DRIVING UP AN INCLINE. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL DIFFERENT OCCASIONS AND THE EXTRACTOR, MOLDING, VALVE ASY AUTO DRAIN, POWER TAKE OFF ASY, AND THE TRANSFER CASE WERE REPLACED; BUT, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 100. THE VIN WAS NOT AVAILABLE. ..UPDATED 09/20/16 *BF..UPDATED 12/20/16 *BF *TR
Other or unspecified, Aug 23, 2016
WE BOUGHT OUR EXPLORER FEBRUARY 2015 AND WHEN I EXCELERATE THERE ARE FUMES THAT COME INSIDE AND SMELLS LIKE EXHAUST AND SOMETHING BURNING. WHEN I TOOK IT IN THEY SAID IT WAS THE CATALYTIC CONVERTER, BUT IT'S STILL DOING IT A YEAR AND A HALF LATER. TAKING IT BACK AGAIN.
Other or unspecified, Aug 23, 2016
I'VE HAD MY 2015 EXPLORER FOR A YEAR NOW. SINCE I HAVE HAD IT, WHEN YOU GET ON THE GAS SUCH AS MERGING IN TRAFFIC OR JUST TAKING OFF THERE IS A FOWL SMELL THAT COMES AND GOES. I THOUGHT BECAUSE IT WAS A NEW VEHICLE THAT WOULD HAPPEN UNTIL I READ THE CURRENT INVESTIGATION AND I AM NOW WORRIED THAT IT ISNT SUPPOSED TO HAPPEN AND IT COULD BE BAD FOR MY CHILDREN AND I.
Fuel/propulsion system, Aug 22, 2016
I SMELL GASOLINE INSIDE THE CABIN OF MY VEHICLE AND IT HAS MADE ME SICK ON SEVERAL OCCASSIONS.
Steering, Aug 19, 2016
1ST. STEERING NEEDS SERVICE WARNINGS, TOOK TO DEALER THEY COULD NOT REPLICATE MESSAGE AND GET A COMPUTER CODE, 3 DAYS IN THE SHOP. 2ND POWER STEERING COMPLETELY WENT OUT WHILE DRIVING ON THE HIGHWAY, DIFFICULT TO STEER & MAKE TURNS, GOT IT TO THE DEALER THEY SAW THE PROBLEM, HOWEVER, AFTER TURNING OFF CAR THEY COULD NOT REPLICATE AND GET A COMPUTER CODE, COULD NOT GET APPROVAL FROM FORD TO REPAIR. 10 DAYS IN SHOP THIS TIME, PICKED UP & NOT REPAIRED. TOLD TO RETURN WHEN HAPPENS AGAIN, NOW DRIVING AN UNSAFE CAR. DEALER HELPFUL, FURNISHED RENTAL CAR, NO APPROVAL FROM FORD CO. FOR WARRANTY REPAIRS WITH OUT COMPUTER CODES, MAYBE SOMETHING IS WRONG WITH THE COMPUTER ALSO!
Other or unspecified, Aug 16, 2016
NOXIOUS SMELL COMING FROM VENTS WHILE GOING UP HILL. THIS IS AN ON GOING PROBLEM DEALER HAS HAD SEVERAL TRIES TO REPAIR.THERE ARE OTHER REPAIR ATTEMPTS THAT DEALER WOULD NOT PROVIDE PAPERWORK ON.
Power train, Engine, Fuel/propulsion system, Aug 15, 2016
3.5L ECOBOOST, 24K MILES. UPON ATTEMPTED ACCELERATION, ENGINE DOES NOT PRODUCE FULL POWER. ENGINE LAGS SIGNIFICANTLY THEN SURGES IN BOTH RPM AND ACCELERATION. ISSUES HAS PERSISTED FOR APPROXIMATELY 3K MILES. ISSUE OCCURS DURING ALL ENVIRONMENTAL CONDITIONS. CHECK ENGINE LIGHT HAS NOT COME ON. NO CODES HAVE BEEN FOUND. VEHICLE HAS BEEN EXAMINED BY HUDSON FORD IN WISCONSIN. NO RESOLUTION PROVIDED, ISSUE CONTINUES TO EXHIBIT ITSELF.
Steering, Aug 15, 2016
AT LEAST ON FOUR OCCASIONS (FIRST TIME IN SEPTEMBER 2015 IN FLORIDA), WHILE DRIVING (ON HIGHWAY & CITY STREETS) , SUDDENLY LOST POWER STEERING. HAD WARNINGS AND ICONS DISPLAYED INCLUDING "SERVICE ADVANCE TRAC" AND "STEERING ASSIST FAULT." VEHICLE WAS DIFFICULT TO MANEUVER. UPON TURNING VEHICLE OFF THEN ON, MESSAGES WERE EXTINGUISHED AND POWER STEERING WAS RESTORED. THIS PRESENTS A DANGEROUS SITUATION FOR THE DRIVER.
Engine, Aug 15, 2016
I HAVE NOTICED THIS SMELL SOME SINCE I PURCHASED THE VEHICLE, BUT IT HAS PROGRESSIVELY GOTTEN WORSE. UPON HEAVY ACCELERATION (SUCH AS MERGING ONTO THE HIGHWAY), THERE IS A VERY STRONG BURNING SMELL THAT TAKES OVER THE INSIDE OF THE VEHICLE. THE SMELL SEEMS TO BE EXHAUST COMING INTO THE VEHICLE. I HAVE NOTICED AN INCREASE IN "SLEEPY DRIVING", OR GETTING SLEEPY EVEN IF IT IS JUST ON MY WAY HOME FROM WORK. IN JULY 2016 I TOOK THE VEHICLE IN TO BE FIXED, HOWEVER, THE FIX DID NOT WORK. THIS MORNING I TOOK IT BACK TO THE DEALERSHIP FOR MORE REPAIRS. I HAVE A YOUNG CHILD, AND THESE FUMES COMING INTO THE VEHICLE IS NOT ACCEPTABLE AND NEEDS TO BE TAKEN CARE OF IMMEDIATELY. FORD NEEDS TO DO SOMETHING, OR PROVIDE A MAJOR DISCOUNT TOWARDS A NEW VERSION THAT DOESN'T HAVE THIS DEFECT. I FINALLY GOT THE VEHICLE I WANTED, AND I CAN'T DRIVE IT BECAUSE OF THIS ISSUE. PLEASE MAKE FORD FIX THIS PROBLEM. 7 YEARS OF THIS BEING AN ISSUE WITH FORD VEHICLES IS WAY TO LONG!!!
Other or unspecified, Aug 9, 2016
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS AN ODOR OF CARBON MONOXIDE FROM THE CABIN AIR FILTER WHEN THE VEHICLE ACCELERATED AND THE AIR CONDITIONER WAS ACTIVATED. DUE TO THE ODOR, THE CONTACT EXPERIENCED BRIEF MOMENTS OF DIZZINESS AND AN ABNORMAL FEELING. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE ODOR WAS DUE TO THE NEW VEHICLE SMELL DISSIPATING. THE VEHICLE WAS NOT DIAGNOSED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 90.