2015 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,791 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Explorer model years with reports.
Of the 2015 reports, 37 involved a crash and 1 involved a fire. 98 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Suspension, rearApr 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Campaign 16V245000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints
1,791 reports, newest first.
Engine, Aug 9, 2016
MY 2015 FORD EXPLORER GIVES OFF EXHAUST GAS THAT ENTERS THE CABIN UNDER ACCELERATION TO HIGHWAY SPEEDS AND HAS MADE PASSENGERS IN MY CAR SICK AND VOMIT. THE PROBLEM STARTED IMMEDIATELY AFTER I BOUGHT THE CAR AND AS OF TODAY THE DEALER CANNOT FIX THE PROBLEM. I HAVE HAD IT BACK TO THE DEALER NUMEROUS TIMES AND HAVE CONTACTED FORD CUSTOMER CARE CENTER WITHOUT SUCCESS. THEY SAY THE CAR IS FIXED BUT STILL SMELLS. THE DEALER TELLS ME THEY HAVE BEEN IN TOUCH WITH FORD AND STILL NO REMEDY. ITS ALMOST LIKE THEY ARE WAITING FOR THE WARRANTY TO RUN OUT SO THEY CAN FORGET ABOUT THIS PROBLEM. MY BROTHER HAS AN EXPLORER POLICE VEHICLE AND ON A RECENT TRIP WITH HIM IN HIS CAR HIS DID THE EXACT SAME THING.
Power train, Structure, Service brakes, Aug 8, 2016, crash
MY WIFE AND I PARK OUR 2015 FORD EXPLORER XLT IN THE PARKING AREA IN FRONT OF OUR HOUSE. IN ORDER TO GO ANYWHERE, WE NEED TO BACK IT OUT OF ITS PARKING SPOT, REVERSE-TURN TO THE RIGHT, APPLY THE BRAKES, PUT THE VEHICLE IN DRIVE, AND FINALLY DRIVE FORWARD ON THE DRIVEWAY UNTIL REACHING THE STREET. THIS MORNING, MY WIFE PLANNED TO GO TO THE STORE. SHE ENTERED THE VEHICLE, STARTED IT, PUT IT IN REVERSE, AND PROCEEDED TO BACK OUT OF THE PARKING SPOT. AS USUAL, SHE APPLIED THE BRAKES TO STOP THE CAR AND PUT IT IN DRIVE, BUT UNFORTUNATELY, THIS MORNING THE BRAKES DID NOT RESPOND. SHE APPLIED THE BRAKES A FEW MORE TIMES TO NO AVAIL. AFTER THAT DID NOT WORK, SHE APPLIED THE EMERGENCY BRAKE, WHICH DID NOT DO ANYTHING EITHER. FINALLY, SHE TURNED OFF THE ENGINE AND PUT THE CAR IN PARK, WHICH DIDN'T DO ANYTHING EITHER. SHE ENDED UP DOING A U-TURN IN REVERSE. MY OTHER TRUCK WAS PARKED TO THE RIGHT OF WHERE THE FORD EXPLORER WAS PARKED, SO ONCE THE FORD EXPLORER REACHED MY PARKED TRUCK AND COLLIDED WITH IT, THE FORD EXPLORER FINALLY STOPPED. IN ADDITION TO MY WIFE, OUR TWO SONS AGED 6 AND 8, WERE INSIDE THE VEHICLE WITH HER WHEN THIS HAPPENED. WE HAVE ATTACHED A PHOTO OF THE FORD EXPLORER COLLIDED ONTO MY PARKED TRUCK (A FORD F150), WHICH IT HAD TO DO IN ORDER TO STOP AND NOT COLLIDE INTO ANYTHING OR ANYONE ELSE. THE MAIN REASON WE GOT A FORD EXPLORER IS BECAUSE WE BELIEVED IT WOULD BE A STURDY SUV THAT WOULD KEEP MY WIFE AND KIDS SAFE, SO THIS INCIDENT IS EXTREMELY CONCERNING. THE CAR IS ALMOST NEW WITH APPROXIMATELY 12,000 MILES AND WE HAVE HAD ALREADY HAD TO TAKE IT INTO THE REPAIR SHOP APPROXIMATELY EIGHT TIMES. WE HAVE ASKED FORD TO REPLACE IT, BUT THEY HAVE NOT BEEN WILLING TO DO SO, WHICH IS WHY WE ARE ESCALATING THIS MATTER TO REGULATING AGENCIES FOR RESOLUTION AS WELL AS OUT OF CONCERN FOR OTHER FAMILIES WHO MAY HAVE HAD A SIMILAR EXPERIENCE.
Wheels, Aug 3, 2016
DRIVING HOME FROM COTTAGE, APPROXIMATELY 200KM, AS I WAS APPROACHING MY HOUSE (MAYBE 300 YARDS AWAY), I TURNED LEFT, HEARD A "CLUNK" AND FRONT RIGHT WHEEL STARTED TO SHAKE. AS I PULLED INTO MY DRIVEWAY I NOTICED 4 OUT OF 5 FRONT BOLTS HOLDING MY WHEEL HAD SHEARED OFF. THESE ARE ORIGINAL FACTORY WHEELS. ALL SERVICE HAS BEEN DONE BY FORD DEALER.
Visibility, Aug 2, 2016
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 55 MPH, THERE WAS A LOUD BANGING NOISE AND GLASS FELL FROM THE SUN ROOF. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,900. THE VIN WAS UNAVAILABLE.
Other or unspecified, Aug 1, 2016
THE CAR HAS A STRONG SMELL OF EXHAUST IN THE CABIN WHEN ACCELERATING HARD.
Other or unspecified, Engine, Jul 29, 2016
I HAVE NOTICED SINCE THE CAR WAS PURCHASED NEW A STRONG ODOR COMING FROM THE AIR CONDITIONING SYSTEM WHEN YOU DEPRESS THE ACCELERATOR TO MAX WHEN PASSING A CAR OR ENTERING AN ON RAMP. I HAVE TRIED WITH BOTH THE FRESH AIR ON AND RECIRCULATE ON, THE SAME EFFECT IS NOTICED. FINALLY AFTER DEALING WITH THIS FOR ABOUT A YEAR I BROUGHT IT UP TO MY DEALER WHEN THE VEHICLE WAS IN FOR ITS ROUTINE SERVICE. THE SERVICE ADVISOR INFORMED ME HE HAS A 2016 EXPLORER WITH THE SAME PROBLEM AND THAT FORD CAME BACK WITH SOMETHING ABOUT VENTS NOT OPENING QUICK ENOUGH AT THE REAR OF THE VEHICLE. TO HIS KNOWLEDGE, THERE WAS NO FIX FROM FORD AS OF YET. THE SMELL DOES GET QUITE STRONG AND ROUTINELY THE WINDOWS NEED TO BE LOWERED TO PREVENT THE STRONG ODORS FROM LINGERING. I AM CONCERNED AS TO WHAT THE ODOR IS, POSSIBLY HARMFUL EMISSIONS THAT COULD AFFECT MYSELF AND MY PASSENGERS? UNDER NORMAL DRIVING CONDITIONS THE SMELLED WILL APPEAR WHEN THE ACCELERATOR IS DEPRESSED MORE THAN HALF WAY, FAR TOO OFTEN IN MY OPINION. I DID NOTICE MORE OF THE SMELL DURING THE WARMER MONTHS OF THE YEAR AND NOT AS MUCH WHEN IT WAS COOLER/COLD (WE LIVE IN FLORIDA SO NEVER FREEZING).
Other or unspecified, Jul 29, 2016
FUME IN THE CABIN ON ACCELERATION FORD WORKED ON THE PROBLEM TWO TIME BUT THE PROBLEM HAS BEEN GETTING WORSE AS TIME GOES BY. CITY HIGHWAY MAKES NO DIFFERENCE
Engine, Jul 28, 2016
STRONG ODOR OF EXHAUST FUMES ENTER CABIN WHEN GAS PEDAL IS PUSHED HARD WHEN ENTERING FREEWAY AND AIR CONDITIONER IS ON AND SET AT RECIRCULATE. IT HAPPENS EVERY TIME I ENTER THE FREEWAY AT END OF ENTRANCE RAMP. I AM FORCED TO OPEN THE WINDOWS WHILE DRIVING TO MAKE THE FUMES GO AWAY.
Seats, Jul 26, 2016
WHILE DRIVING MY CAR WITH MY SEVEN YEAR OLD IN THE THIRD ROW SEAT, THE SEATS STARTED "STOWING" AND ALMOST CRUSHED HIM. I HAD GROCERIES IN THE BACK THAT SHIFTED AND HIT THE UNCOVERED DISPLAY THAT SELECTS SEAT MODE. THE SEATS DO NOT STOP FOLDING IF THERE IS SOMETHING OR SOMEONE IN THEM. THIS IS ENTIRELY UNSAFE AND NEEDS TO BE CORRECTED BEFORE A CHILD IS KILLED.
Engine and engine cooling, Jul 26, 2016
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT VARIOUS SPEEDS, AN EXHAUST ODOR EMITTED INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT EXHAUST FUMES EMITTED INTO THE VEHICLE FROM THE REAR VENTS, WHICH NEEDED TO BE SEALED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 300. THE VIN WAS NOT AVAILABLE...UPDATED 10/04/16 *BF *CN
Other or unspecified, Jul 23, 2016
THERE IS A STRONG ODOR OF EXHUAST FUMES INSIDE THE CAR WHEN RUNNING THE AC AND ACCELERATING THE VEHICLE. IT IS SO STRONG THE WINDOWS HAVE TO BE PUT DOWN TO BREATH COMFORTABLELY.
Other or unspecified, Jul 22, 2016
EXHAUST FUMES ARE LEAKING INTO PASSENGER CABIN, PARTICULARLY AFTER ACCELERATION
Other or unspecified, Jul 21, 2016
I PURCHASED MY 2015 FORD EXPLORER IN APRIL 2015. THE FIRST DAY I DROVE IT I NOTICED A STRONG ODOR COMING FROM THE VENTS DURING HARD ACCELERATION. I THOUGHT IT WAS BECAUSE IT WAS A NEW VEHICLE AND NEEDING TO BE "BROKEN IN". AFTER ABOUT 4 WEEKS, I STILL NOTICED THE ODOR. I TOOK IT INTO THE DEALERSHIP AND WAS TOLD THEY DIDN'T KNOW WHAT WOULD BE CAUSING IT AND DIDN'T HAVE AN ANSWER AS TO HOW TO FIX IT. TWO MONTHS LATER THE SMELL WAS UNBEARABLE SO I RETURNED TO THE DEALERSHIP. AT THIS POINT, I HAD ONE TECHNICIAN INFORM ME OF SIMILAR ISSUES HE HAD HEARD OF BUT THEY HAD NO INFORMATION FROM FORD FOR A SOLUTION. IN AUGUST 2015, I RETURNED TO THE DEALERSHIP ONCE AGAIN AND THIS TIME WAS TOLD THERE HAD BEEN A TSB RELEASED BY FORD. THEY KEPT MY VEHICLE FOR 2 WEEKS AND PERFORMED THE REPAIRS BASED ON THE TSB. I DROVE IT OUT OF THE SERVICE DEPT AND IMMEDIATELY NOTICED THE ODOR UPON ENTERING THE HIGHWAY. I FIGURED THERE WAS NOTHING MORE I COULD DO SO I PUT THE SITUATION ON THE BACK BURNER UNTIL A FEW MONTHS AGO. AT THIS POINT, THE ODOR HAPPENED ON EVERY ACCELERATION AND WOULD LINGER IN THE CABIN FOR QUITE SOME TIME. IN MAY 2016, I WENT TO THE DEALERSHIP AND WAS TOLD THEY HAD DONE ALL THEY COULD AND FOR ME TO CONTACT FORD MOTOR COMPANY. I DID AND SINCE THEN,UNDER THAT REQUEST OF A FORD MOTOR COMPANY REP, I'VE HAD TO RETURN THE VEHICLE TO THE SHOP ON 3 SEPARATE OCCASIONS OF WHICH THEY HAVE KEPT MY VEHICLE FOR A WEEK AT A TIME TO PERFORM DIFFERENT "ATTEMPTS" TO FIX THE PROBLEM. NONE OF WHICH HAVE PROVIDED A SOLUTION. ALL OF THESE TIMES, HAVING TO TAKE PERSONAL TIME OFF WORK TO DROP OFF/PICK UP VEHICLE. I AM STILL HAVING THE PROBLEM AND THEIR (FMC) NEXT SUGGESTION IS GOING TO BE HAVING A FIELD SERVICE ENGINEER "FLOWN" IN TO LOOK AT MY VEHICLE. I'M LEFT FEELING LESS THAN CERTAIN A SOLUTION IS NEAR AND I'M JUST GETTING THE RUN AROUND.
Other or unspecified, Jul 20, 2016
SINCE MAY 1, 2016, AT LEAST 6 DIFFERENT TIMES WHILE I WAS DRIVING THE VEHICLE, THE CAR FELT AS IF SOMEONE SLAMMED ON THE BRAKES, THEN SLAMMED DOWN ON THE ACCELERATOR THROWING ME FORWARD AND THEN BACK IN MY SEAT. THE LAST TWO TIMES THIS OCCURED I HAD MY MINOR CHILDREN IN THE CAR AND THEY EXPERIENCED THE SAME THING. THE VEHICLE HAD BEEN TAKEN TO THE SERVICE DEPARTMENT AT THE DEALER TWICE AND RETURNED TO US TWICE WITH THEM SAYING THEY COULDNT FIND ANYTHING WRONG WITH THE VEHICLE. ON JULY 1, MY HUSBAND BROUGHT IT BACK TO THE SERVICE DEPARTMENT AGAIN -THEY ASKED FOR OUR PERMISSION FOR ONE OF THEIR SERVICE TECHNICIANS TO DRIVE THE CAR FOR A FEW DAYS WHICH WE ALLOWED. AFTER HE DROVE IT FOR A FEW DAYS, HE EXPERIENCED THE SAME PROBLEM I HAD WITH THE VEHICLE -STATING "THAT IF HE HADN'T HAD HIS SEATBELT ON, HE WOULD HAVE GONE THROUGH THE WINDSHIELD." THE SERVICE DEPARTMENT REPORTED THAT THEY COULD NOT FIGURE OUT WHAT THE PROBLEM WAS AND WHAT WAS CAUSING THE VEHICLE TO DO THIS. WE CONTACTED FORD MOTOR COMPANY TO TRY TO HELP US AND ON JULY 19 THEY TOLD US THAT THE SERVICE DEPARTMENT COULDN'T LOCATE WHERE THE PROBLEM WAS COMING FROM AND THEY WANT US TO TAKE OUR VEHICLE HOME. EVEN THOUGH THEIR OWN FORD MECHANIC / TECHNICIAN HAS EXPERIENCED THE PROBLEM HIMSELF. THEY WANT TO RETURN AN UNSAFE VEHICLE BACK TO US, THE CUSTOMER. WHEN MY HUSBAND ASKED THE SERVICE MANAGER, IF HE WOULD ALLOW HIS WIFE AND CHILDREN TO DRIVE IN THIS VEHICLE, HE REPLIED "NO." SO WHY WOULD FORD WANT TO RISK THE LIVES OF MYSELF AND MY FAMILY?
Electrical system, Engine, Jul 20, 2016
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. DURING ACCELERATION, AN EXHAUST ODOR EMITTED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR OUTER VENT ASSEMBLY AND VALVE ASSEMBLY AUTO DRAIN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS UNABLE TO BE REMEDIED. THE CONTACT WAS ALSO ADVISED TO REFRAIN FROM USING THE REAR VENTS AND HARD ACCELERATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 26,482. UPDATED 09/29/16*LJ *CN
Other or unspecified, Jul 18, 2016
2015 FORD EXPLORER - WHEN ACCELERATING ONTO HIGHWAY AND SPEED IS ACHIEVED, THE DRIVER CABIN FILLS WITH EXHAUST FUMES THAT SMELL LIKE ROTTEN EGGS AND CAUSES EYE AND NOSE IRRITATION AND DIZZINESS. WINDOWS HAVE TO BE LOWERED TO GET FRESH AIR IN CAR. FORD DEALER MADE REPAIR AS DIRECTED ON TSB 14-0130. THE NEXT DAY AFTER THE REPAIR AND WHEN ACCELERATING ONTO HIGHWAY AND SPEED WAS ACHIEVED, THE DRIVER CABIN STILL FILLED WITH EXHAUST FUMES THAT SMELL LIKE ROTTEN EGGS AND CAUSES EYE AND NOSE IRRITATION AND DIZZINESS. AGAIN, I HAD TO LOWER THE WINDOWS TO GET FRESH AIR IN CAR. THEREFORE, THE TSB 14-0130 DID NOT SOLVE THE PROBLEM. I AM CONCERNED THAT THE EXHAUST ENTERING THE CABIN IS EXPOSING MY FAMILY AND MYSELF TO HARMFUL FUMES AND POSSIBLE RESIDUE IN THE PASSAGER COMPARTMENT.
Seat belts, Jul 16, 2016
MY SON WAS SITTING IN THE BACK LEFT SEAT AND HE GOT STRANGLED INTO THE MIDDLE SEAT BELT. IT LOCKED AND WOULD NOT RELEASE MAKING THE STRANGULATION MORE TIGHT. I THEN HAD TO CUT THE BELT. THIS IS A HUGE SAFETY ISSUE. WE WERE STATIONARY IN THE DRIVEWAY , LUCKILY I WAS STILL HOME AND WAS ABLE TO CUT THE BELT. IF I WAS NOT, I WOULD HAVE HAD TO CALL 911.
Air bags, Jul 13, 2016, crash
TL* THE CONTACT OWNED A 2015 FORD EXPLORER. WHILE DRIVING 25 MPH, ANOTHER VEHICLE REAR ENDED THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 16,000.
Other or unspecified, Jul 12, 2016
WHEN I TURN THE VEHICLE ON WITH THE AIR CONDITIONING ON, AN UNPLEASANT SMELL COMES THROUGH THE VENTS. I HAVE CHANGED THE AIR FILTER, CABIN AIR FILTER, AND USED A SPRAY TO CLEAN THE VENTS. THE SPRAY SMELL OVERPOWERED THE UNPLEASANT SMELL FOR ABOUT 3-4 DAYS. THE UNPLEASANT SMELL IS BACK. I RECENTLY BECAME AWARE OF THE NHTSA'S INVESTIGATION INTO THE EXHAUST LEAK INTO THE CABIN WHICH MOST LIKELY IS THE PROBLEM I AM EXPERIENCING. I OFTEN HAVE MY CHILDREN IN THE VEHICLE WITH ME AND AM STARTING TO GET CONCERNED ABOUT WHAT EFFECT THE FUMES COULD HAVE ON THEM.
Engine, Fuel/propulsion system, Jul 12, 2016
I CAN SMELL GAS FUMES IN THE INTERIOR OF THE CAR WHEN DRIVING. SOMETIMES THE ODOR IS MORE WHEN I ACCELERATE. THE SMELL ISN'T THERE ALL THE TIME, BUT IS PRETTY STRONG WHEN IT IS PRESENT. THIS HAS HAPPENED SEVERAL TIMES -- EVER SINCE WE BOUGHT THE CAR. WE BOUGHT THE CAR IN 2014.
Fuel/propulsion system, Jul 12, 2016
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING 30 MPH, A FUEL ODOR EMITTED FROM THE AIR VENTS IN THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,900.
Engine, Jul 11, 2016
I PURCHASED MY 2015 FORD EXPLORER LIMITED IN NOVEMBER 2015 . I SPECIAL ORDERED THE VEHICLE WHICH TOOK JUST ABOUT SIX WEEKS TO ARRIVE. SINCE THE FIRST DAY I NOTICED AND ALSO FAMILY MEMBERS NOTICED A SMELL . AT FIRST I JUST THOUGHT IT WAS THE NEWNESS OF THE VEHICLE AND THE BREAK IN PERIOD . OVER THE MONTHS I'VE NOTICED THE SMELL NEVER DISSIPATED WHEN ACCELERATING TO HIGHWAY SPEEDS . I'M IN AVIATION AND HAVING ANY TYPE OF FUMES ENTERING THE CABIN AREA WOULD IMMEDIATELY RAISE THE RED FLAG , NOTIFYING CUSTOMERS . I DO UNDERSTAND THE AUTO INDUSTRY IS MUCH DIFFERENT , BUT IN THE SAME BREATH THE HEALTH AND WELL BEING OF CONSUMERS BREATHING IN THESE FUMES COULD AND WILL CAUSE HEALTH PROBLEMS . I'VE READ MOST OF THE POST CONCERNING THE DIRECTION SOME DEALERSHIPS ARE BEING GUIDED FROM FORD WITH THE RESULTS NOT FIXING THE ISSUE .EMISSIONS WITH NEWER VEHICLES ARE MUCH BETTER AS WITH AIRCRAFT , BUT ONCE AGAIN WHAT IS THE COST TO SOMEONES HEALTH . I'VE BEEN A FORD OWNER FOR MANY , MANY YEARS AND THIS IS VERY TROUBLING TO SAY THE LEAST . FORD HAS A RESPONSIBILITY TO RESOLVE THIS ISSUE . I'M SURE FORD ENGINEERS ARE WORKING DAY AND NIGHT TO RESOLVE THIS . I HOPE THAT OTHER CONSUMERS WITH THE SAME CONCERNS TAKE THE TIME TO REACH OUT AND HOPEFULLY NOT FIND THEMSELVES IN I'LL HEALTH BEFORE HAND .
Engine, Jul 11, 2016
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WOULD BE AN EXHAUST ODOR COMING INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS, WHERE THE TECHNICIAN STATED THAT THE EXHAUST ODOR WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10.
Engine, Jul 10, 2016
I RECENTLY CAME ACROSS AN ARTICLE ABOUT EXHAUST FUMES INSIDE THE 2015 FORD EXPLORER. THIS IS WHAT MY WIFE AND I EXPERIENCED. I HOPE THIS HELPS IN YOUR REVIEW IN A POTENTIAL RECALL OF THIS VEHICLE. IN AUGUST 2014 WE PURCHASED A NEW FORD EXPLORER 2015 XLT. CURRENTLY HAVE APPROXIMATELY 40K MILES ON IT. WHEN EITHER OF US ACCELERATE TO ENTER A FREEWAY QUICKLY, OR DRIVE UP A HILL THERE IS A STRONGER ODOR OF EXHAUST FUMES INSIDE THE CAR. OF COURSE WE OPEN THE WINDOWS, BUT MY WIFE IS ASTHMATIC AND IT GREATLY AFFECTS HER BREATHING AND OTHER ASTHMA SYMPTOMS INCLUDING COUGHING, WHEEZING AND NEEDING TO USE A 'RESCUE' INHALER. THIS OCCURS DURING THE WINTER AS WELL AS WHEN THE AC IN ON. WE LOVE OUR BEAUTIFUL FORD EXPLORER AND ARE TROUBLED BY THIS PROBLEM, BUT BELIEVE THIS IS A SERIOUS FAULT AND SHOULD JUSTIFY A RECALL.
Other or unspecified, Engine, Jul 8, 2016
EXHAUST GAS FUMES COME INTO THE INSIDE CABIN WHILE DRIVING, MOSTLY FROM THE REAR OF THE VEHICLE. THE AIR CONDITIONING OR HEATER IS ON AND THE RECIRCULATION FAN CAN BE EITHER ON OR OFF. FAILURE MODE CAN BE ON FLAT SURFACE BUT MOSTLY OCCURS GOING UP AND DOWN HILLS. NOT SURE IF THE DECELLERATION OF THE VEHICLE IS PART OF THE CAUSE. PROBLEM IS INTERMITTENT, MAY NOT OCCUR FOR WEEKS AND THEN MIGHT OCCUR 3-4 TIMES IN A DAY ONE SPECIFIC EXAMPLE IS ON NOVEMBER 30, 2015, AT 2:30 PM HVAC SYSTEM IS SET TO HEAT, SET TO 73 DEGREES HEAT IN DUAL TEMP CONTROL IS ON, RECIRCULATION IS ON, ELEVATION IS 3100 FEET, GOING UPHILL ON CATRON BLVD TOWARDS HIGHWAY 16 IN RAPID CITY, SD,(OUTSKIRTS OF TOWN), DECELERATED FROM 50 TO 40 MPH AT 40MPH SPEED LIMIT SIGN, SEVERAL VEHICLES AROUND US, ODOMETER READING WAS 5482.5 MILES, AND SMELLED EXHAUST FUMES IN THE CABIN THAT APPEARED TO COME FROM THE REAR OF THE CABIN, HAD TO OPEN BOTH FRONT WINDOWS FOR ABOUT A MINUTE TO GET THE SMELL OUT.