2015 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,791 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Explorer model years with reports.
Of the 2015 reports, 37 involved a crash and 1 involved a fire. 98 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Suspension, rearApr 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Campaign 16V245000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints
1,791 reports, newest first.
Engine, Jul 7, 2016
I JUST READ AN ARTICLE ABOUT FORD EXPLORER EXHAUST ODOR POTENTIAL CONCERNS SENT TO NHTSA. I OWN A 2015 FORD EXPLORER XLT WITH ABOUT 11,500 MILES. ON TWO OCCASIONS I HAVE ENCOUNTERED THE EXHAUST ODOR IN THE VEHICLE CABIN. IN BOTH INSTANCES THIS OCCURRED DURING NEAR WIDE-OPEN-THROTTLE ACCELERATION WHILE MERGING ONTO AN INTERSTATE HIGHWAY. THE ODOR IS AN EXHAUST ODOR WITH AN ADDITIONAL "ROTTEN EGG" ODOR CHARACTERISTIC WHICH IS INDICATIVE OF AN OVER-RICH FUEL CONDITION THAT LIKELY OCCURS AT WIDE-OPEN-THROTTLE. I HAVE NOT SMELLED THIS ODOR AT ANY OTHER TIMES, WHICH I SUSPECT IS BECAUSE I HARDLY EVER ACCELERATE SO INTENSELY. I HOPE THIS WILL BE A LITTLE HELPFUL IN YOUR REVIEW OF WHETHER THIS IS AN ISSUE OR NOT. I AM A HAPPY LIFETIME OWNER OF FORD VEHICLES AND I HAVE GREAT RESPECT FOR THE FORD MOTOR COMPANY, SO I AM NOT COMPLAINING,BUT WANTING TO HELP.
Other or unspecified, Jul 7, 2016
WHEN ACCELERATING OR IN MOTION FOR A PERIOD OF TIME, THE CABIN GETS AN EXHAUST SMELL. WHEN TESTED FOR CARBON MONOXIDE, THERE WERE 26 PPM WITH THE WINDOWS UP AND THE A/C BLOWING. ON 1 OCCASION, 2 PASSENGERS IN THE BACK SEAT BECAME ILL. WHEN THY EXITED THE CAR, THEY FELT IMMEDIATELY BETTER. WE HAVE RETURNED THIS VEHICLE 3 TIMES TO THE DEALER WITHOUT SUCCESSFULLY FIXING THE ISSUE. THE VEHICLE MUST HAVE THE WINDOWS CRACKED AT ALL TIMES TO KEEP THE EXHAUST SMELL OUT.
Fuel/propulsion system, Jul 7, 2016
WHEN ACCELERATING THE EXHAUST ODOR COMES INSIDE THE VEHICLE. AT A STOP SIGN THE SMELL IS ALSO THERE BUT NOT AS BAD AS WHEN ACCELERATING. WE HAVE TAKEN THE VEHICLE TO A DEALER IN MINNESOTA AND ONE IN FLORIDA AND BOTH TOLD US "THAT IS THE WAY IT IS" AND NOTHING CAN BE DONE. WE HAVE BEEN UNHAPPY SINCE WE BOUGHT THE VEHICLE ON 12/31/2014 AND CONTINUE TO BE UNHAPPY. IS THERE ANYTHING THAT CAN BE DONE?
Other or unspecified, Jul 7, 2016
PURCHASED IN EARLY 2015, VEHICLE HAS ALWAYS HAD VERY FOUL EXHAUST ODOR IN CABIN WHEN ACCELERATING OR ENGINE UNDER LOAD. DRIVER ALSO NOTED TO BECOME DIZZY AND NAUSEOUS WHEN AC SET ON RECIRCULATE FOR GREATER THAN 20 MINUTES. THIS PROBLEM HAS NEVER BEEN RESOLVED AND REPLICATES EASILY.
Engine, Jul 6, 2016
IN APRIL 2015, WE PURCHASED A 2015 FORD EXPLORER 3.5 LITER ECOBOOST V-6. FROM THE FIRST DRIVE ON THE INTERSTATE GOING HOME WITH OUR NEW CAR. WE HAD AN EXHAUST SMELL ON THE INSIDE OF THE CAR. EVERY TIME WE ACCELERATE TO GO UP HILLS OF NORTH EAST GEORGIA ENTERING THE INTERSTATE, OR PASSING CARS, WE SMELL EXHAUST FUMES AND HAVE TO ROLL DOWN OUR WINDOWS TO BE ABLE TO BREATH. WE HAVE GONE TO THE DEALER, A "SUPER STORE" , AND THEY SAID THAT IT IS ONLY THE NEW BURNING OFF THE ENGINE. SOMETHING NEEDS TO BE DONE TO FIX THIS PROBLEM! WE HAVE AN EXTENDED WARRANTY ON THIS VEHICLE AND SPENDING THE EXTRA MONEY, THESE PROBLEMS SHOULD BE FIXED IMMEDIATELY! THESE FUMES COULD CAUSE A HEALTH PROBLEM INTERNALLY. PLEASE FIX THESE PROBLEMS...
Other or unspecified, Jul 6, 2016
STRONG SMELL OF EXHAUST IN CABIN OF VEHICLE ONCE CAR WAS WARMED UP. BEGAN ALMOST IMMEDIATELY AFTER PURCHASE OF CAR, BUT WAS THOUGHT TO BE NEW CAR "BURN OFF" OF CHEMICALS USED IN PRODUCTION. BECAME VERY SIGNIFICANT ONCE WEATHER WAS COOLER AND NO WINDOWS COULD BE OPENED WHILE DRIVING. ALSO VERY SIGNIFICANT WHILE SITTING IN TRAFFIC. BACK TO DEALER 4 DIFFERENT TIMES OVER A PERIOD OF 4-5 MONTHS. MULTIPLE ATTEMPTS MADE TO CORRECT PROBLEM. DEALER CALLED FORD HOT LINE MANY TIMES FOR HELP. ENTIRE EXHAUST SYSTEM REPLACED ALONG WITH "OTHER" MANY PARTS, INCLUDING R&R MUFFLER ASSEMBLY AND COMPLETE UNDERCOATING OF ALL REAR SEAMS FINALLY FIXED IN EARLY 2016 AFTER HAVING TO BE TOWED IN TO DEALER DUE TO LOSS OF TRANSMISSION FLUID FROM A PTU INTERMEDIATE SHAFT LEAKING AGAIN AFTER BEING REPLACED 01/19/2016 AS PART OF EXHAUST PROBLEM. THIS CAR SPENT MORE TIME IN THE SHOP AND I DROVE, I THINK, ALL OF THE DEALERS RENTAL VEHICLES DURING THAT 3 TO 4 MONTH PERIOD. LEMON LAW HERE IN MA COULD HAVE BEEN INITIATED IF NEED BE AFTER 3 ATTEMPTS AT FIXING THE PROBLEM. I WAS JUST FRUSTRATED WITH ALL THE TIME AND DRIVING WASTED TO BE BACK AND FORTH TO DEALER. THE PROBLEM HAS BEEN RESOLVED AS OF NOW, BUT WILL BE VERY CAREFUL TO WATCH FOR ANY RECURRENCE. CARBON MONOXIDE IS NOT A GOOD THING!!!!!
Other or unspecified, Jul 6, 2016
EXTREMELY STRONG EXHAUST ODOR IN CABIN WHILE DRIVING AT 65MPH, ACCELERATION TO PASS, AND UPHILL. CAUSED MY SONS ASTHMA THAT WAS UNDER CONTROL TO BECOME WORSE THAN IT EVER HAS BEEN. I TOOK THE VEHICLE INTO WHERE I BOUGHT IT BRAND NEW AND THEY ATTEMPTES TO FIX IT 3 TIMES AND BLAMED IT ON A BACK UP CAMERA THEY INSTALLED. THE ODOR WAS STILL THERE. I CALLED FORD MOTOR COMPANY AND AT THEIR REQUEST I TOOK THE CAR TO ANOTHER FORD DEALERSHIP AND MY VEHICLE IS STILL SITTING THERE BECAUSE THEY DO NOT KNOW WHY THE EXHAUST IS FILLING UP IN THE CABIN. IT IS NOT BECAUSE OF RECIRCULATED AIR, BECAUSE I RUN MY AC ON MAX DUE TO MY CHILDS ASTHMA AND THE HEAT IN FLORIDA. I TOLD THEM I WAS GOING TO FILE FOR THEM LEMON LAW BECAUSE MY CAR HAS BEEN IN THEIR SHOP 6 TIMES NOW FOR THE SAME ISSUE!! ALL THEY WANT TO DO IS GET MAD AND TELL ME LOOK IN MY OWNERS MANUAL AND FIGURE IT OUT. WHAT A WAY TO SHOW CUSTOMER SERVICE AND WHAT A WAY TO TREAT A CUSTOMER WHO PAID $45,000.00 FOR A BRAND NEW CAR THINKIMG THERE WOULDN'T BE ANY PROBLEMS!!! I BOUGHT MY CAR IN JUNE 2015 AND THE EXHAUST PROBLEM STARTED IN FEBRUARY 2016.
Other or unspecified, Jul 6, 2016
EXHAUST SMELL LEAKING INTO PASSENGER CABIN WHEN ACCELERATING ON TO HIGHWAY.
Fuel/propulsion system, Jul 6, 2016
AFTER HEAVY ACCELERATION, THE CABIN HAS A STRONG FOUL SULFUR ODOR THAT IS UNBEARABLE. WE HAVE HAD IT IN TO A FORD DEALERSHIP TO HAVE BOTH TSB'S PERFORMED - THE SECOND TOOK 5 DAYS! - AND IT STILL HAS NOT CHANGED. DISGUSTING SMELL. THIS HAPPENS WHEN WE ACCELERATE AS ON TO THE HIGHWAY OR TO PASS IN CHALLENGING SITUATIONS. I ONLY HAVE TO PRESS THE GAS PEDAL ABOUT HALF WAY DOWN FOR 4-5 SECONDS AND THE SMELL IS OVERWHELMING. ACTIVATING THE TURBO CHARGERS FOR ANY LENGTH OF TIME BRINGS THIS SMELL INTO THE CABIN. THEN ALL OF THE WINDOWS HAVE TO GO DOWN TO CLEAR THE SMELL. MY MOTHER CAN'T TAKE THIS ANYMORE AND MY WIFE COMPLAINS OF HEADACHES. THIS HAS BEEN AN ONGOING PROBLEM FOR A YEAR AND A HALF.
Engine and engine cooling, Fuel system, Gasoline, Jul 6, 2016
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE ACCELERATING, EXHAUST FUMES ENTERED THE VEHICLE THROUGH THE FRONT VENTS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS BUILD UP FROM THE FUEL INJECTORS, WHICH NEEDED TO BE CLEANED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. UPDATED 09/06/16*LJ THE CONSUMER STATED AFTER THE VEHICLE WAS SERVICED AT THE DEALER, UPON ACCELERATION, THE AIR CONDITION/HEAT FAN CUTS OFF OR SLOWS DOWN, AND THE EXHAUST SMELL CONTINUED TO ENTER THE VEHICLE. UPDATED 10/18/16. *JB
Engine, Jul 6, 2016
SINCE WE TOOK POSSESSION OF OUR 2015 FORD EXPLORER WE HAVE HAD IT IN TO THE DEALERSHIP MORE THAN ANY OTHER VEHICLE WE HAVE EVER OWNED. THE SMELL FROM EXHAUST IS HORRIBLE. IN JUST OVER A YEAR OF OWNERSHIP WE HAVE HAD IT IN TO THE DEALERSHIP FOR THIS PROBLEM NUMEROUS TIMES AND IS STILL AS BAD IF NOT WORSE THAN WHEN WE STARTED SMELLING IT. THEY TRIED EVERYTHING THAT FORD TOLD THEM TO DO AND THEN THEY (THE DEALERSHIP) TRIED FIXES ON THEIR OWN OUT OF THEIR OWN POCKET AND THEY STILL CAN NOT FIX THIS PROBLEM. WE SMELL EXHAUST FUMES FILL UP THE ENTIRE VEHICLE NOT ONLY ACCELERATING BUT DRIVING JUST NORMALLY SOMETIMES AND IT GETS SO BAD THAT WE HAVE HAD TO OPEN ALL THE WINDOWS AND EVEN PULL THE VEHICLE OVER AND OPEN ALL THE DOORS JUST TO AIR OUT OUR VEHICLE. WE CONTACTED FORD DIRECTLY ONE TIME ABOUT THIS PROBLEM AND THEY TOLD US THAT THEY WERE UNAWARE OF ANY EXHAUST PROBLEMS REGARDING THE 2015 FORD EXPLORER AND AS FAR AS THEY WERE CONCERNED THERE WAS NO PROBLEM. IT IS ABOUT TO GO BACK TO THE DEALERSHIP AGAIN FOR THIS VERY PROBLEM AND THE DEALERSHIP IS ON OUR SIDE AS THEY HAVE SMELLED IT NUMEROUS TIMES THEMSELVES AND THEY STILL CAN NOT FIX IT DESPITE GOING OVER THE ENTIRE VEHICLE NUMEROUS TIMES. WE HAVE 3 CHILDREN AND ALL WE WANT IS A SAFE VEHICLE AND FORD CAN NOT GIVE THAT TO US. WE ARE VERY DISAPPOINTED WITH FORD OVER THIS WHOLE THING.
Other or unspecified, Jul 5, 2016
EXPLORER HAS TERRIBLE EXHAUST SMELL UPON ACCELERATION.
Other or unspecified, Jul 5, 2016
I AM EXPERIENCING A EXHAUST ODOR IN THE CAB OF MY 2015 FORD EXPLORER DURING ACCELERATION. I HAVE HAD THE VEHICLE IN FOR SERVICE REGARDING THIS ISSUE FOUR TIMES SINCE JULY 2015.
Other or unspecified, Jul 5, 2016
WHEN THE VEHICLE IS IN MOTION ACCELERATED ON THE GAS ENTERING A RAMP ON HIGHWAY OR GOING UPHILL THERE IS AN EXHAUST SMELL IN THE INTERIOR OF THE CABIN EVEN WITH CIRCULATION ON.
Other or unspecified, Jul 5, 2016
I SMELL EXHAUST FUMES WITHIN THE CAB OF THE VEHICLE WHENEVER I ACCELERATE QUICKLY. IT HAS HAPPENED AT LOW SPEEDS WITH QUICK ACCELERATION, WHEN PASSING VEHICLES OR CLIMBING HILLS. I HAVE HAD THE VEHICLE SINCE JANUARY, HOWEVER, I HAVE NOT YET HAD THE DEALER LOOK AT THE ISSUE.
Power train, Fuel/propulsion system, Jul 5, 2016
WHEN MY 2015 FORD EXPLORER IS UNDER HEAVY ACCELERATION SUCH AS TOWING OR PASSSING, I CAN SMELL A VERY STRONG ODOR OF SULPHER OR CONVERTOR FUMES IN THE CABIN. IT IS WORSE WITH THE FRESH AIR VENT AND IS LESS WITH THE RECIRCULATION. THE REAR A/C IS OFF AND I HAVE 4400 MILES ON THE VEHICLE. I CALLED MY LOCAL FORD DEALER AND THEY HAVE NO PAST COMPLAINTS OF THIS NATURE AND DO NOT KNOW WHAT IT MAY BE. I ALSO HAD A PROBLEM WHEN I WAS MAKING THE HIGH ACCELERATION TO DUPLICATE THE PROBLEM AND NOTICED THE STEERING WHEEL JERKING UNDER TORQUE. I DRIVE FRONT WHEEL DRIVE POLICE VEHICLES FOR A LIVING AND NEVER HAD THIS HAPPEN WHERE YOU BETTER BE HANGING ON WITH BOTH HANDS.
Engine, Fuel/propulsion system, Jul 5, 2016
UNDER HARD ACCELERATION THERE IS AN EXHAUST SMELL INSIDE THE CABIN. DEALER CLAIMS THAT THIS DOES NOT HAPPEN AND NO ONE ELSE HAS COMPLAINED ABOUT THE SMELL. DEALER IS WRONG THERE IS A SMELL WHEN ACCELERATING FULL THROTTLE.
Suspension, Power train, Engine, Jul 2, 2016
I BOUGHT THE CAR IN SEPTEMBER OF 2015 AND NOTICED UPON HARD ACCELERATION SUCH AS ENTERING THE INTERSTATE OR PASSING A CAR THERE IS A SMELL OF EXHAUST THAT COMES INTO THE CABIN AREA AND IN ORDER TO RELIEVE THE SMELL THE WINDOWS NEED TO BE CRACKED A LITTLE BIT AND THIS ONLY HAPPENS UPON HARD ACCELERATION.I HAVE NOT HAD THIS EXPERIENCE WITH ANY OTHER VEHICLE. I HAVE ALSO HAD PROBLEMS WITH THE TRANSMISSION BUT THEY CANNOT SEEM TO FIGURE OUT WHEN ACCELERATING BETWEEN 20 AND 40 MILES PER HOUR YOU FEEL A SHIFT IN THE TRANSMISSION WHICH FOR A NEW VEHICLE IS A BIT ODD. AT 10,000 MILES I HAD TO HAVE A STABILIZER BAR IN THE FRONT AND REPLACED I NOTICE A LOT OF HEAVY CLUNKING AS I DROVE MY CAR AROUND AND THIS SEEMS TO BE THE PROBLEM. I I HAVE ALSO HAD ISSUES WITH THE HEADLINER COMING OUT ON THE DRIVER SIDE FRONT DOOR THIS IS BEEN PUSHED IN AND REPLACED 3 TIMES AND IT'S WORKING ON ITS FOURTH TIME. THE ISSUES WITH THE TRANSMISSION AND THE EXHAUST FUMES IN THE CAB AND HAVE YET TO BE RESOLVED.
Steering, Jun 26, 2016
WHILE DRIVING AT HIGHWAY SPEEDS, SUDDENLY LOST POWER STEERING. HAD WARNINGS AND ICONS DISPLAYED INCLUDING "SERVICE ADVANCE TRAC" AND "STEERING ASSIST FAULT." VEHICLE WAS DIFFICULT TO MANEUVER BUT WAS ABLE TO EXIT HIGHWAY AND PULL INTO PARKING LOT. UPON TURNING VEHICLE OFF THEN ON, MESSAGES WERE EXTINGUISHED AND POWER STEERING WAS RESTORED. NEEDLESS TO SAY, THIS PRESENTED A DANGEROUS SITUATION ESPECIALLY BEING CAUGHT OFF GUARD.
Structure, Jun 21, 2016
WHEN DRIVING AT HIGHER SPEEDS POSTED AT 60, 65 MPH, ETC ON OPEN HIGHWAYS THERE IS A VERY LOUD NOISE ACROSS FRONT WINDSHIELD. CANNOT OPERATE THE RADIO UNLESS VOLUME IS SO HIGH THAT CANNOT TALK OR HEAR. CONCERN THAT WINDSHIELD MAY NOT BE SEALED PROPERLY.
Seat belts, Jun 21, 2016, crash
MY CAR WAS STRUCK FROM BEHIND - 65MPH AND THE SEAT BELT DID NOT TENSION AND CAUSED MY HEAD TO BOUNCE OFF THE STEERING WHEEL CAUSING A LARGE KNOT ON MY HEAD AND TAKEN AWAY BY AMBULANCE - NO AIR BAGS DEPLOYED (BUT THAT MAY BE DUE TO BEING STRUCK FROM BEHIND AND PUSHED INTO A VEHICLE IN FRONT) I WAS ROLLING 5 TO 10MPH AND SLOWING FOR TRAFFIC - HIT FROM BEHIND BY PICKUP - NO BRAKES APPLIED - FLEW FORWARD AND THE SEAT BELT TENSIONER RELEASED ALL THE BELT OUT AND STAYED THAT WAY - I WOULD THINK THAT I SHOULD HAVE BEEN STOPPED BY THE BELT AND BRUISED ACROSS THE CHEST - BUT ALL THE FORCE WAS TAKEN TO MY HEAD AND NECK OFF THE STEERING WHEEL AND WHIPLASHED BACK TO THE SEAT. THE VEHICLE DID DIAL 911 FROM THE COLLISION SO THAT WORKED. JUNE 20 2016 6:15PM POLICE REPORT NOT AVAILABLE AS OF THIS WRITING
Steering, Service brakes, Jun 13, 2016
APRIL 23 - BACKING OUT OF A PARKING SPACE A POWER STEERING FAULT MESSAGE FLASHED ON THE SCREEN, THERE WAS NO CHANGE IN THE STEERING OF THE VEHICLE AT THE TIME. APRIL 26 - SAME MESSAGE APPEARS WHILE DRIVING DOWN THE INTERSTATE, WHEN BACKING INTO A PARKING SPOT THE STEERING COMPLETELY LOCKED UP, TWO OTHER MESSAGES APPEARED ON THE SCREEN AT THIS TIME. PICTURES ARE INCLUDED. VEHICLE WAS TAKEN TO THE DEALERSHIP THE FOLLOWING MORNING. THEY CONCLUDED THAT THE STEERING CONTROL MODULE NEEDED TO BE REPLACED, AND THAT THE ISSUE WAS RESOLVED. PICKED THE VEHICLE UP ON MAY 2. JUNE 2 - THE SAME POWER STEERING FAULT MESSAGE SHOWED UP AGAIN WHILE DRIVING ON A NEIGHBORHOOD STREET. THE SAME MESSAGES AS BEFORE PLUS ONE MORE (TERRAIN MANAGEMENT FAILURE) APPEARED ON THE SCREEN WHEN TURNING LEFT ON A RURAL ROAD AND THE STEERING LOCKED COMPLETELY AGAIN. VEHICLE WAS RETURNED TO THE DEALERSHIP THE FOLLOWING MORNING. THE VEHICLE HAS BEEN AT THE DEALERSHIP FOR 9 BUSINESS DAYS AT THIS TIME. NO PROGRESS HAS BEEN MADE. THEY SAY THE PROBLEM CAN NOT BE DUPLICATED, EVEN THOUGH THE VEHICLE DIAGNOSTIC AND PHOTOS OF THE MESSAGES WERE PROVIDED. THE DIAGNOSTIC STATED, "URGENT SERVICE REQUIRED." THE FORD HOTLINE IS UNWILLING TO MAKE ANY REPAIRS UNLESS THE PROBLEM CAN BE DUPLICATED WHILE IN THE DEALERSHIPS POSSESSION. MEANWHILE I AM CURRENTLY MAKING PAYMENTS ON THIS VEHICLE. THE VEHICLE HAS BEEN IN MY POSSESSION FOR 9 MONTHS AND HAS 10,300 MILES ON IT. I WAS TOLD I HAVE A RENTAL FOR 1 WEEK, REGARDLESS OF WHETHER THE PROBLEM IS RESOLVED OR NOT.
Other or unspecified, May 28, 2016
STRONG ODOR IN CABIN WHEN AC IS ON AND VEHICLE IS UNDER HARD ACCELERATION.
Suspension, May 24, 2016
STABALIZER BAR MAKES RATTLING NOISE. VEHICLE ONLY HAS 40,000 MILES AND HAVE HAD DEALERSHIP LOOK AT IT. STATED THEY REPAIRED IT BUT FRONT END STILL RATTLES. AND REPAIRS ON THIS ISSUE NO LONGER COVERED UNDER WARRANTY. MAKES NOISES AS YOU TRAVEL DOWN THE HIGHWAY.
Steering, May 20, 2016
THERE IS A POPPING NOISE WHEN TURNING THE VEHICLE'S STEERING WHEEL FROM LEFT TO RIGHT WHILE PARKED OR MANEUVERING TO MAKE ADJUSTMENTS. ALSO, WHILE DRIVING AND TURNING LEFT, THE VEHICLE'S STEERING LOCKS AND I HAVE TO SNATCH THE STEERING WHEEL TO THE RIGHT IN ORDER TO GET THE VEHICLE TO GO STRAIGHT. THIS HAS HAPPENED ON SEVERAL OCCASIONS AND I TOOK IT TO THE DEALER ON MAY 17TH AND THEY'RE IN THE PROCESS OF REPLACING THE STEERING GEAR OR WHAT THE SERVICE ADVISOR TOLD ME WAS KNOWN AS THE RACK AND PINION. MY VEHICLE HAS LESS THAN 30,000 MILES AND I HAVEN'T RUN INTO ANYTHING OR OVER ANYTHING TO CAUSE THIS PROBLEM. ACCORDING TO THE SERVICE ADVISOR THE MANUFACTURER'S WARRANTY COVERS THE REPLACEMENT, HOWEVER, I'M STUCK WITH HAVING TO DRIVE A RENTAL AT MY EXPENSE BECAUSE OF A DEFECT FROM THE MANUFACTURER. I NOTICED THERE WERE OTHER OWNERS WHO HAD PROBLEMS WITH THE STEERING AND THEY EXPERIENCED FAILURE THAT LED TO THEIR WHEEL ASSEMBLY COMING OFF WHILE DRIVING. THIS IS CONCERNING BECAUSE ACCORDING TO FORD, I HAVE NO RECALLS SPECIFIC TO MY VIN NUMBER, BUT THIS PROBLEM SEEMS TO BE MORE WIDESPREAD AND FORD MOTOR CO. SHOULD BE PROACTIVE IN ADDRESSING THIS ISSUE BEFORE SOMEONE GETS KILLED.