2016 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 2,452 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Explorer model years with reports.
Of the 2016 reports, 39 involved a crash and 14 involved a fire. 59 people were injured.
What owners report most often
Recalls and investigations
Structure, bodyJul 14, 2026
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Campaign 26V448000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Structure, bodyMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Campaign 25V347000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Structure, bodyMay 5, 2021
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Campaign 21V316000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
SeatsNov 29, 2017
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
In the event of a crash, a seat occupant that is not properly restrained has an increased risk of injury.
Ford will notify owners, and dealers will inspect the tightness of the power seat track upper pivot link bolt, either applying threadlocker or replacing the lift link and hardware, free of charge. Interim letters are expected to go out January 15, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S40.
Campaign 17V767000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Seats, front assembly, reclinerJun 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
The seat back may not adequately restrain the occupant during a crash, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall begin on August 18, 2016. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 16C11.
Campaign 16V475000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Overheating of the engine block increase the risk of a fire.
Ford will notify owners, and dealers will replace the engine block heater, free of charge. Dealers will also inspect and replace the electrical cord, as necessary. The recall began on May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S14. Note: Owners should not use the engine block heater until the vehicle has been remedied.
Campaign 16V183000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingSep 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.
Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.
Campaign 15V605000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints
2,452 reports, newest first.
Steering, Apr 7, 2021
MY EXPLORER STARTED HAVING POPPING NOISES WHEN TURNING LEFT OR RIGHT. IT IS BAD ENOUGH TO GIVE SIGNIFICANT FEEDBACK IN THE STEERING WHEEL AND VIBRATIONS THROUGHOUT THE FRONT PASSENGER AREA. WHEN I JACK UP THE FRONT END UNLOADING THE WHEELS, THERE IS NO NOISE OR POPPING. WITH FULL WEIGHT ON THE WHEELS, WHEN THE WHEEL IS TURNED SLIGHTLY LEFT AND RIGHT AND GET SIGNIFICANT POPPING AND CRACKING FEEDBACK VIA THE TIE RODS, THE NOISE HAS PROGRESSED INTO THE STEERING WHEEL FREEZING IN PLACE WHILE DRIVING THE VEHICLE. NOT BEING ABLE TO CONTROL THE CAR IS A MAJOR LIFE SAFETY ISSUE IF NOT ADDRESSED THIS HAS THE POTENTIAL TO CAUSE MAJOR INJURIES OR DEATH. IF IT HAS NOT ALREADY. THE DEALER IS AWARE OF THE ISSUES AND I FIND COUNTLESS ONLINE INSTANCES OF THIS MECHANICAL DEFECT.
Seats, Apr 6, 2021
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT AT START-UP, THE DRIVER'S SIDE FRONT SEAT INDEPENDENTLY ADJUSTED, TRAPPING THE CONTACT UP AGAINST THE STEERING WHEEL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WALKER FORD (17556 US HWY 19 N, CLEARWATER, FL 33764, (727) 265-3992) BUT WAS NOT YET DIAGNOSED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE CONTACT WAS STILL AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. THE CONSUMER STATED THE DEALER WAS NOTIFIED AND SUGGESTED THE CONSUMER INADVERTENTLY CHANGED THE SEAT SETTINGS. THE CONSUMER WAS UNABLE TO REPLICATE THE FAILURE AND DENIED CHANGING THE SETTINGS.
Service brakes, Engine, Mar 29, 2021
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE HAVING A ROUTINE OIL CHANGE AT WALDORF FORD (2440 CRAIN HWY, WALDORF, MD 20601, (888) 709-3528) THE TECHNICIAN INFORMED THE CONTACT THAT THE ENGINE BLOCK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A FEW DAYS LATER A BYSTANDER INFORMED THE CONTACT THAT THERE WAS WATER IN THE PASSENGER'S SIDE REAR BRAKE LAMP AND THAT THE BRAKE LAMP FAILED TO ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 15V605000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Power train, Vehicle speed control, Mar 23, 2021
THE CAR LOOSE THE POWER AND DON'T GO OVER 20 MILES AN HOUR . RPM GOES OVER 5000 CAR SPEED DON'T CHANGE MAKE NOISE YOU CAN'T GO UP THE HAVE THE POWER TO GO ONLY 20 MILES TO 23 MILES AN HOUR
Steering, Mar 17, 2021
I WAS STATIONARY IN A PARKING LOT AND STARTED THE VEHICLE TO FIND MESSAGES STEERING ASSIST FAULT SERVICE REQUIRED, HILL START ASSIST NOT AVAILABLE, SERVICE ADVANCE TRAC, AND TERRAIN MANAGEMENT SYSTEM FAULT ALL DISPLAYED ON THE INSTRUMENT CLUSTER. THERE WAS NO POWER STEERING ASSISTANCE AND THE STEERING WHEEL WAS INCREDIBLY HARD TO TURN. IN THE DAYS LEADING UP TO THE FAILURE I NOTICED ON A FEW OCCASIONS THE STEERING WHEEL WOULD NOT CENTER AFTER EXITING A 90 DEGREE TURN AND I WOULD HAVE TO PROVIDE INPUT TO STRAIGHTEN THE WHEELS. THE ELECTRIC POWER STEERING RACK HAS FAILED AND THERE ARE NOT EVEN ANY PARTS AVAILABLE FOR THIS, NOR DOES IT APPEAR FORD HAS ACKNOWLEDGE THEY HAVE A WIDESPREAD PROBLEM..
Steering, Forward collision avoidance, Lane departure, Mar 15, 2021
WENT TO THE BEACH THIS PAST SATURDAY AND AS I WAS PULLING INTO THE TURNING LANE FOR THE STATE PARK AND ALARM WENT OFF SAYING DRIVE ASSIST CONTROL FAILURE, AND NUMEROUS THINGS THAT NO LONGER WORK, SINCE THEN THERE HAS BEEN NO POWER STEERING AND IT WAS A MIRACLE WE GOT IT HOME WHICH WAS AN HOUR AND A HALF AWAY, HAD THIS HAPPENED WHILE GOING FASTER THEN I COULD OF LOST CONTROL OF THE VEHICLE, AND I WAS GOING ABOUT 10 MPH WHEN IT ALARMED. THE PICTURES SHOW WAS ALERTS EVERY TIME THE VEHICLE IS STARTED NOW. THIS MORNING THE STEERING WHEEL WAS NEAR IMPOSSIBLE TO MOVE SO MY GIRLFRIEND WHO DRIVES THE EXPLORER HAS TO USE THE BACK UP CAR THAT CAN'T HOLD ALL OF OUR KIDS.
Suspension, Mar 12, 2021
I RECEIVED THE RECALL NOTICE IN OCTOBER 2020 MANUFACTURER RECALL NUMBER20S62 NHTSA RECALL NUMBER20V675. WHEN ATTEMPTING THE SCHEDULE WITH KOONS FORD ANNAPOLIS, I HAVE BEEN TOLD THE PARTS ARE STILL ON BACK ORDER. THIS IS NOW MONTH 5 AND THE RECALL HAS NOT BEEN CORRECTED.
Other or unspecified, Engine, Mar 5, 2021
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING THERE WAS A STRONG ODOR COMING INTO THE CABIN OF THE VEHICLE CAUSING THE CONTACT AND HER HUSBAND TO BECOME LIGHTHEADED. WHEN THE CONTACT RETURNED TO HER RESIDENCE SHE CHECKED UNDER THE HOOD AND SMELLED AN ABNORMALLY STRONG ODOR COMING FROM UNDERNEATH THE ENGINE. THE CONTACT STATED THE ODOR SMELLED LIKE SULFUR AND ROTTEN EGGS. THE CONTACT TOOK THE VEHICLE TO THE LOCAL DEALER BALISE FORD (1979 BOSTON RD, WILBRAHAM, MA 01095) TO HAVE THE VEHICLE DIAGNOSED HOWEVER, THE DEALER WAS UNABLE TO FIND THE CAUSE OF THE ODOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
Seat belts, Mar 4, 2021
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE PASSENGER MIDDLE ROW SEAT BELT FAILED TO LATCH CORRECTLY. THE CONTACT SPOKE WITH BREDEMANN FORD (2038 WAUKEGAN RD, GLENVIEW, IL 60025, (847) 510-5585) WHO STATED THAT THE SEAT BUCKLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE AND FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL AND THERE WAS NO WARRANTY ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 33,778.
Steering, Mar 3, 2021
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 5 MPH, THE VEHICLE MADE AN ABNORMAL NOISE PRIOR TO THE STEERING WHEEL LOCKING UP. THE VEHICLE WAS TURNED OFF AND RESTARTED AND THE STEERING WHEEL UNLOCKED. THE CONTACT STATED A TIRE SENSOR WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BANNER FORD OF MONROE (6300 FRONTAGE RD, MONROE, LA 71202) WHERE IT WAS DIAGNOSED WITH THE RACK AND PINION NEEDING TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE REPLACEMENT PART WAS DEFECTIVE. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 101,509.
Steering, Mar 2, 2021
AS MY WIFE WAS DRIVING SHE HEARD A POP NOISE, THEN SHE WENT TURN AND THE STEERING LOCKED UP WHICH FORCED HER TO STAY IN HEAD ON TRAFFIC. AFTER FORCING THE WHEEL BACK AND FORTH SHE WAS ABLE TO GET STEERING BACK AND TOOK THE SUV TO A LOCAL SHOP. IT WAS THEN DETERMINED THAT THE STEERING GEAR WAS BAD. THIS HAPPENED WHEN OUR VEHICLE ONLY HAD ROUGHLY 60,000 MILES. THANKFULLY NO ONE HIT HER HEAD ON. THE STEERING GEAR WAS REPLACED.
Engine, Mar 1, 2021
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE WATER PUMP LEAKED FLUID WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO STEVENS FORD OF MILFORD (717 BRIDGEPORT AVE, MILFORD, CT 06460) WHERE SHE WAS INFORMED THAT THE VEHICLE NEEDED A NEW WATER PUMP. THE CONTACT DECLINED THE REPAIR. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE SHE HAD THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
Steering, Feb 28, 2021
THIS VEHICLE ALMOST TOOK MY LIFE THE OTHER DAY. ALMOST JUST AS SCARY IS THE FACT THAT THIS ISSUE IS WIDELY REPORTED ON THESE VEHICLES FROM 2011 ON AND FORD HAS ZERO RECALL FOR IT. I WAS ON THE FREEWAY THE OTHER DAY GOING ABOUT 70MPH WHEN INSIDE OF 10 SECONDS (WHILE ON A BEND IN THE ROAD) MY DASH LIT UP AND MY STEERING LOCKED!!! AT 70 MPH!!! I ALMOST HIT 3 CARS WHILE TRYING TO SLOW DOWN AS I COULD ONLY GO STRAIGHT. WHEN I SAY LOCKED, I MEAN AS IF IT WAS CEMENTED IN PLACE. THE DASH READS 'STEERING LOSS STOP SAFELY', 'SERVICE ADVANCETRAC', 'HILL START ASSIST NOT AVAILABLE'. THIS COULD HAVE LIKED NOT ONLY ME BUT OTHER MOTORISTS THIS DAY. ON TOP OF THE INCREDIBLE CONCERN OF SAFETY, THE 'HEAD IN THE SAND' MENTALITY THAT FORD HAS ON THIS ISSUE IS DISGUSTING, AS THEY'RE ALSO LEAVING OWNERS WITH $5000-$10000 REPAIR BILLS DUE TO THIS ISSUE. THIS WAS THE LAST STRAW WITH FORD, AFTER 20 YEARS, I'M DONE.
Steering, Feb 25, 2021
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT UPON MAKING A SHARP TURN FROM LEFT TO RIGHT AT A LOW RATE OF SPEED, AN ABNORMAL CLANKING SOUND WOULD EMIT FROM THE UNDERCARRIAGE OF THE VEHICLE. THE CONTACT HAD TAKEN THE VEHICLE TO BALISE FORD OF CAPE COD (90 HIGH SCHOOL RD EXT, HYANNIS, MA 02601) WHERE THEY INFORMED HIM THAT THE VEHICLE HAD A BLOWN SHOCK. THE SECOND TIME, THE CONTACT WAS INFORMED THAT HE NEEDED A FULL STEERING RACK REPLACEMENT. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. THE VIN WAS UNAVAILABLE.
Engine, Feb 25, 2021
VEHICLE STARTED TO MISFIRE AS I WAS DRIVING. IT WOULD GET WORSE EVERY TIME I WAS IDLE AT STOP LIGHTS. HAD TO PULL OVER TO ASSESS THE SITUATION AND I SHORTLY SCHEDULED A SERVICE APPOINTMENT WITH A FORD DEALERSHIP. FORD TECHS SAID IT WAS THE SPARK PLUGS AND COILS. HAD ALL 6 SPARK PLUGS & COILS REPLACED BUT THE ISSUE CONTINUED. STILL NO RESOLUTION AS OF TODAY. VEHICLE ONLY HAS 47K MILES.
Power train, Electrical system, Feb 22, 2021
94000 MILES THE TRANSFER CASE BURST AND WHEN 70000 MILES CHARGING CYCLE DOES NOT WORK , THE VEHICLE SUDDENLY STOPS.
Engine, Feb 22, 2021
I'M EXPERIENCING LIMP MODE. WHILE DRIVING AT ANY SPEED THE TRUCK LOSES POWER AND CUTS BACK ALMOST LIKE I PUT IT IN PARK WHILE DRIVING. THE WRENCH AND ENGINE LIGHTS ARE ON.
Structure, Feb 22, 2021
WHILE TRAVELING AT APPROXIMATELY 70 MPH THE PASSENGER SIDE WINDSHIELD PILLAR MOLDING DEPARTED THE VEHICLE. WHILE RESEARCHING PART NUMBERS AND REPAIRS ONLINE I HAVE NOTICED THIS APPEARS TO BE A COMMON PROBLEM FOR EXPLORERS FROM 2011- 2018. ALSO SEEMS SOMEWHAT RELATED TO THE CURRENT RECALL FOR EXPLORER ROOF RACKS THAT USE SOME OF THE SAME MOUNTING HARDWARE. PARTS SEPARATING FROM VEHICLES AT HIGHWAY SPEEDS CREATES HIGH RISK OF INCIDENTS.
Structure, Feb 22, 2021
THE HOOD OF THE VEHICLE IS RUSTING ALONG THE FRONT EDGE. IT STARTED WITH A SMALL AREA AT FIRST A YEAR AGO BY BUBBLING UP FROM UNDERNEATH. NOW THERE ARE SEVERAL VISIBLE AREAS ALONG THE FRONT EDGE OF THE HOOD DOING THE SAME. IT'S A MATTER OF TIME TIL THE RUST BREAKS THRU THE PAINT. 5 YEARS OLD AND I LIVE IN MD. MILD WINTERS. SHOULDN'T HAPPEN.
Other or unspecified, Feb 21, 2021
EXHAUST FUMES IN THE CABIN. STATED SLOWLY AND PROGRESSIVE GOT WORSE. HEAVY FUMES AND NOT SAFELY DRIVABLE, FORD REPAIR SAID IT WAS THE PTU UNIT LEAKING ALLOWING EXHAUST FUMES IN THE CABIN THROUGH THE AIR FLOW SYSTEM. FORD SAID THE PTU WOULD HAVE TO BE REPLACED- $2,400. THE VEHICLE ONLY HAS 58,740 MILES. DEFINITELY A SAFETY AND HEALTH HAZARD. THIS HAPPENS WHEN VEHICLE IS RUNNING AND AFTER RUNNING AND PARKED IN GARAGE FILLS GARAGE WITH NOXIOUS ODOR OF EXHAUST SMELL.
Steering, Feb 19, 2021
WIFE WAS SHOPPING IN ANOTHER CITY AND STEERING LOCKED UP WHEN SHE STARTED IT AFTER BEING PARKED IN A LOT ,WARNING SIGNALS CAME ON . TURNED EXPLORER OFF AND RESTARTED CAR AND DROVE FINE AND DROVE HOME 50 MILES . WENT TO HOCKEY GAME AT AN ARENA , CAME OUT AND STARTED CAR AND STEERING WAS HARD TO STEER ( NO POWER STEERING ) BUT MANAGED TO DRIVE HOME 2 MILES AND PUT IN GARAGE . LOOKED FOR POWER STEERING RESEVOUR AND THERE WAS NONE UNDER HOOD THINKING LOW ON FLUID . LOOKED IN OWNERS MANUAL AND SAW -- ALL ELECTRONIC ! DROVE IT TO DEALERSHIP NEXT DAY ( WEEKEND ) AND PARKED IT EVEN THOUGH IT WAS HARD TO STEER . GOOGLED THIS PROBLEM AND SAW ALL THE SAME PROBLEMS THAT OTHERS HAD WITH THIS STEERING GEAR ! WENT TO DEALER MONDAY MORNING AND THEY CHECKED IT OUT AND CALLED ME TO TELL ME IT WAS THE STEERING RACK THAT NEEDED TO BE REPLACED AT A COST OF APPROXIMATELY $ 2500 AND PART HAD TO COME OUT OF DETROIT AND WOULD TAKE A FEW DAYS TO GET HERE AND THEN REPAIR IT . CALLED ME YESTERDAY AND CAR WAS DONE ( $ 2395.91 ) WHY NO RECALLS ???
Seat belts, Feb 17, 2021
TL* THE CONTACT OWNS 2016 FORD EXPLORER. THE CONTACT STATED UPON ENTERING THE VEHICLE, THE FRONT DRIVER'S SIDE SEAT BELT FAILED TO LATCH SECURELY. THE CONTACT CALLED TOWN AND COUNTRY FORD (7800 E LLOYD EXPY, EVANSVILLE, IN 47715) HOWEVER, THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILLAGE WAS 45,000.
Other or unspecified, Feb 11, 2021
YOU CAN SMELL EXHAUST IN THE CABIN. IT SEEMS TO BE WORSE THE HIGHER THE HEATER IS TURNED UP. IT IS IRRITATING TO THE EYES. FORD DENIES THIS BEING A PROBLEM BASED ON OUR VIN.
Exterior lighting, Feb 11, 2021
FORD DESIGNED THE HEADLIGHTS IN THE 2016 FORD EXPLORER SO THAT THE LED LOW BEAM IS BUILT INTO THE HOUSING. SO YOU EITHER HAVE TO REPLACE THE VERY EXPENSIVE HOUSING (1,000) WHEN YOUR LOW BEAM GOES OUT OR DRIVE WITH LESS VISIBILITY. MOST PEOPLE DO NOT HAVE $1,000 JUST LAYING AROUND.
Steering, Feb 10, 2021
I LOST MY STEERING COMPLETELY AND HAD TO TAKE MY VEHICLE INTO A SHOP. THE RACK AND PINION FOR THE STEERING OF MY VEHICLE HAS GONE OUT COMPLETELY AT ONLY 80,000 MILES. THIS IS AN EXTREMELY DANGEROUS ISSUE, AS IT COULD HAVE CAUSED A SERIOUS CRASH. WHILE STATIONARY OR MOVING SLOWLY, THE WHEEL IS HARDER TO TURN AND MAKES A LOUD SLIDING/GRINDING SOUND. AT HIGHER SPEEDS, THE STEERING WHEEL GETS "STUCK" AND IS VERY HARD TO GET OUT OF A CERTAIN POSITION. THIS ISSUE CAUSED ME TO ALMOST HIT ONCOMING TRAFFIC. AS COMMON AS THIS ISSUE IS AT AN AVERAGE OF 52,000 MILES ON THESE EXPLORERS, IT SHOULD BE A RECALL! THE REPAIR IS AT AN ESTIMATED $3,000 TO FIX. NOW I AM OUT OF A VEHICLE UNTIL I CAN COME UP WITH THAT KIND OF FUNDING, WHILE STILL OWING TONS OF MONEY ON IT. NOT ONLY IS THIS A HUGE FINANCIAL NIGHTMARE, BUT IT IS EXTREMELY UNSAFE!