2016 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 2,452 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Explorer model years with reports.
Of the 2016 reports, 39 involved a crash and 14 involved a fire. 59 people were injured.
What owners report most often
Recalls and investigations
Structure, bodyJul 14, 2026
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Campaign 26V448000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Structure, bodyMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Campaign 25V347000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Structure, bodyMay 5, 2021
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Campaign 21V316000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
SeatsNov 29, 2017
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
In the event of a crash, a seat occupant that is not properly restrained has an increased risk of injury.
Ford will notify owners, and dealers will inspect the tightness of the power seat track upper pivot link bolt, either applying threadlocker or replacing the lift link and hardware, free of charge. Interim letters are expected to go out January 15, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S40.
Campaign 17V767000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Seats, front assembly, reclinerJun 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
The seat back may not adequately restrain the occupant during a crash, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall begin on August 18, 2016. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 16C11.
Campaign 16V475000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Overheating of the engine block increase the risk of a fire.
Ford will notify owners, and dealers will replace the engine block heater, free of charge. Dealers will also inspect and replace the electrical cord, as necessary. The recall began on May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S14. Note: Owners should not use the engine block heater until the vehicle has been remedied.
Campaign 16V183000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingSep 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.
Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.
Campaign 15V605000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints
2,452 reports, newest first.
Engine, Jun 18, 2017
STRONG EXHAUST SMELL IN CABIN WHENEVER HARD ACCELERATION. FOR EXAMPLE ANYTIME I AM GETTING ON THE FREEWAY FREEWAY.
Engine, Jun 16, 2017
THIS HAS HAPPENED TWICE NOW, WHEN DRIVING ON THE HIGHWAY (WITH NO WARNING OR ANY CHECK ENGINE LIGHTS ON) THE ENGINE WILL SUDDENLY STOP, A NOTICE TO "CHECK MANUAL" PLUS A WRENCH LIGHT WILL COME ON. THE VEHICLE WILL NOT ACCELERATE, FORCING YOU TO COAST OR STOP ON THE SIDE OF A ROAD/HIGHWAY. VEHICLE HAS LESS THAN 14,000 MILES ON AND HAS HAD MAINTENANCE AND OIL CHANGES REGULARLY.)
Wheels, Jun 8, 2017
NOTICED 2 WEEKS AGO THAT THE HANKOOK VENTUS S1 NOBLE2 TIRES ON OUR EXPLORER WERE PEELING AND CHUNKS WERE COMING OUT. WE BROUGHT THE CAR TO THE DEALER SINCE THEY HAD JUST PERFORMED A TIRE ROTATION A COUPLE WEEKS PRIOR AND SAID THE TIRES WERE IN GOOD SHAPE. THEY SAID "OH, YOU HAVE THE HANKOOK? THOSE ARE KNOWN FOR THAT". THEY COULD NOT REPLACE THEM. CONTACTED HANKOOK AND FORD. WE WERE TOLD THEY WOULD PUT NEW HANKOOK TIRES ON, BUT AFTER LOOKING AT THE COMPLAINTS ONLINE AND THE FACT THAT HANKOOK LISTS THE TIRES AS "THE HANKOOK VENTUS S1 NOBLE 2 TIRE IS AN ULTRA HIGH PERFORMANCE ALL-SEASON TIRE THAT IS DEVELOPED SPECIFICALLY FOR HIGH END SPORTS CARS AND MAXIMUM HANDLING." THIS WOULD MEAN THEY ARE NOT DESIGNED FOR A 4 WHEEL DRIVE SUV. WE ARE STILL DEALIGN WITH FORD TO TRY AND GET A DIFFERENT TIRE PUT ON OUR VEHICLE. HOW SUCH AN UNSAFE TIRE CAN BE SOMETHING THAT A CAR DEALER AND MANUFACTURER CAN KNOWINGLY PUT ON A CAR WHEN "IT IS A KNOWN ISSUE ON THIS VEHICLE WITH THIS TIRE" IS BEYOND MY UNDERSTANDING. TREAD WEAR WAS AT 11,100 WHEN THIS ISSUE OCCURRED.
Engine, May 30, 2017
EXHAUST FUMES IN PASSENGER COMPARTMENT. RETURNED TO DEALERSHIP THREE TIMES AND STILL NO FIX. HAD TO KEEP WINDOWS OPEN TO OPERATE EVEN A SHORT DISTANCE. ONLY 5,200 MILES ON THIS VEHICLE. I HAVE SURVIVED EXPOSURE TO AGENT ORANGE AND TONS OF ASBESTOS IN THE DEFENSE OF OUR COUNTRY BUT I REFUSE TO SUCCUMB TO CARBON MONOXIDE AT THE HANDS OF THE FORD MOTOR CO. MY WIFE AND I LOST OUR INVESTMENT , DOWN PAYMENT, AND TRADE IN VALUE FOR THE EIGHTEEN MONTHS THAT WE OWNED THIS VEHICLE WHICH WE DUBBED THE MOBILE GAS CHAMBER.
Engine and engine cooling, Structure, May 24, 2017
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING AT ANY SPEED, THE CONTACT SMELLED EXHAUST FUMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE SHARPE MOTOR DEALER WHERE IT WAS DIAGNOSED THAT THE BUMPER NEEDED TO BE REPLACED. THE FUME ODOR REMAINED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE SOURCE OF THE FUMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 16,000.
Other or unspecified, May 21, 2017
WHENEVER YOU ACCELERATE QUICKLY OR PUT THE ENGINE UNDER STRAIN (SUCH AS GOING UP A HILL) AND THE AIR CONDITIONING IS ON AND RECYCLE MODE IS ENGAGED YOU GET A STRONG EXHAUST ODOR INTO THE CABIN. THE VEHICLE HAS BEEN BACK TO THE DEALERSHIP TO FIX THIS PROBLEM BUT THE FIX HAS NOT WORKED.
Other or unspecified, May 12, 2017
THE SEAL AROUND MY WINDSHIELD FLAPS WHEN IT IS WARM OUTSIDE. IT CAUSES A HORRIBLY LOUD NOISE/VIBRATION.
Other or unspecified, May 3, 2017
EXHAUST FUMES ENTER CABIN THRU AIR VENTS WHEN THE CAR IS IN HEAVY ACCELERATION AND AIR IS ON RECIRCULATE.
Engine, May 2, 2017
EXHAUST SMELL IN THE INTERIOR COMING OUT OF THE HVAC VENTS DURING SUSTAINED ACCELERATION SUCH AS GETTING ONTO THE HIGHWAY. HAS BEEN TO FORD AND HAD RELATED TSB PERFORMED AS WELL AS THE EXHAUST CHANGED WITH NO CHANGE IN THE PROBLEM.
Steering, May 2, 2017
WHILE DRIVING AT SPEED THE POWER STEERING FAILED GOING INTO A CORNER, AT THE SAME TIME THE BATTERY WARNING LIGHT APPEARED ON THE DASH. IT WAS A DANGEROUS CURVE. I DROVE THE CAR THE NEXT DAY AND IT HAPPENED A SECOND AND THIRD TIME. WAITING FOR DEALER RESPONSE IT IS UNSAFE AT THE LEAST OR WORSE....
Other or unspecified, Apr 30, 2017
ALONG WITH MANY OTHER EXPLORER OWNERS I AM HAVING AN ISSUE WITH SMELLS IN MY 2016 EXPLORER. WHEN ACCELERATING I GET THE OCCASIONAL ROTTEN EGG/SULFUR SMELL COMING FROM THE VENTS. I ALSO GET ON OCCASION A SMELL OF BURNT EXHAUST IN THE CAR WHEN IDLING OR PARKED FOR A SHORT PERIOD OF TIME. I ALSO GET A STRONG ANTIFREEZE SMELL AFTER DRIVING FOR A WHILE (NO VISIBLE LEAKS). THE DEALERSHIP HAD THE CAR FOR AN ENTIRE DAY AND (AS USUAL) COULD NOT DUPLICATE THE PROBLEMS. FORD NEEDS TO ADMIT THEY HAVE A PROBLEM THAT IS WIDESPREAD AND IT NEEDS TO BE FIGURED OUT NOW. THIS IS MY FIRST FORD SINCE 1993 AND I'M NOT VERY PLEASED WITH MY PURCHASE.
Engine and engine cooling, Apr 25, 2017
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS AN ABNORMAL EXHAUST ODOR IN THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
Structure, Apr 25, 2017
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE POWER LIFTGATE INDEPENDENTLY CLOSED AND A WARNING CHIME COULD BE HEARD BEFORE THE LIFT GATE CLOSED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE DEALER DIAGNOSED THAT THE LIFTGATE MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS GIVEN FORD CASE NUMBER: CAS12185619. THE FAILURE MILEAGE WAS APPROXIMATELY 18,500.
Wheels, Apr 24, 2017
TREAD ON MY HANKOOK TIRES IS PEELING OFF. THEY HAVE 27,000 MILES ON THEM. I ONLY DRIVE TO WORK AND BACK. THEY ARE THE VENTUS S1 NOBLE 2.
Engine, Apr 24, 2017
THE CAR SUDDENLY STOPS ACCELERATING. THIS IS THE 2ND TIME IT HAS HAPPENED TO ME. BOTH TIMES, THE GAS PEDAL WILL NOT WORK, GEARS DO NOT WORK. IT WILL NOT DRIVE OR REVERSE. THE FIRST TIME, THE DEALERSHIP REPLACED THE THROTTLE BODY, SAID THEY HAVE HAD ISSUES WITH SEVERAL AND WITH REPLACEMENT IT HAS CORRECTED THE PROBLEM. I HAVE NOW HAD THE REPLACEMENT AND THE SAME THING HAPPENED AGAIN. IT IS CURRENTLY BACK AT THE DEALER. I BOUGHT THIS VEHICLE NEW IN FEB 2016 AND IT CURRENTLY HAS LESS THAN 10,000 MILES ON IT. THIS IS VERY DANGEROUS AS IT COMES WITH NO WARNING. I COULD BE PULLING OUT IN TRAFFIC AND THE CAR COULD STOP ACCELERATING! I NO LONGER FEEL SAFE DRIVING THIS CAR.
Vehicle speed control, Apr 24, 2017
WHILE DRIVING @ 50MPH ON A MULTI LANE ROAD, ENGINE IMMEDIATELY WENT TO IDLE AND THE GAS PEDAL WAS INOPERATIVE. LOST ALL POWER AND VEHICLE CAME TO A COASTING STOP. FORTUNATELY THERE WAS AN EXIT NEARBY AND WAS ABLE TO GET THE VEHICLE OFF THE MAIN ROAD. TRIED TO RESTART THE VEHICLE BUT NO EFFECT. HAD VEHICLE TOWED TO DEALER AND THEY REPLACED THE THROTTLE BODY ASSEMBLY. FORTUNATELY THIS DID NOT HAPPEN DURING RUSH HOUR AS THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION. AFTER SEARCHING THE INTERNET, THIS APPEARS TO BE A SYSTEMATIC PROBLEM WITH FORD. JUST WANTED TO GO ON RECORD THAT I ALSO HAD THIS PROBLEM. VEHICLE HAS 11K MILES.
Engine, Apr 24, 2017
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR IN THE VEHICLE SIMILAR TO ROTTING EGGS. THE CONTACT WAS UNABLE TO DETECT THE ORIGIN OF THE ODOR. THE CONTACT STATED THAT THE ODOR WAS GETTING WORSE EVERY DAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Wheels, Apr 20, 2017
THE TIRES HAVE 26000 MILES ON THEM AND THE TIRE IS PEELING OFF LIKE FLAKES. I LIVE IN GAINESVILLE, FL, WHICH HAS VERY GOOD ROADS AND I DRIVE 99% OF THE TIME WITHIN CITY OTHER THAN GOING TO ORLANDO OR JACKSONVILLE ON I75. ALSO THE TIRES HAVE WORN OFF WAY TOO QUICKLY THAN NORMAL AS THEY HAVE REACHED 4MM WEAR WITHIN 26000 MILES!! THE TIRE MANUFACTURER IS REFUSING TO REPLACE IT AND ONLY OFFERING 4% DISCOUNT ON NEW TIRES. THIS IS GROSS NEGLIGENCE OF THEIR RESPONSIBILITY AND WARRANTY.
Other or unspecified, Apr 19, 2017
EXHAUST FUMES WHILE IN MOTION - EGG SMELL LIKE- BURNED HAIR - MOSTLY WHEN ACCELERATING I HAVE NOTICED SINCE W PURCHASED DEALER HAD ME CHANGE ALL OF THE FILLTERS GOING IN FOR A SECOND TRY ON APRIL 25TH
Fuel/propulsion system, Apr 17, 2017
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THERE HAD BEEN EXTREMELY STRONG EXHAUST FUMES EMITTING ON THE INSIDE AND OUTSIDE OF THE VEHICLE THAT HAD PROGRESSED. THE DEALER HAD REPLACED THE MUFFLER, PRESSURIZED THE CABIN, INSPECTED THE SEALS AROUND THE REAR OF THE EXHAUST BUT HAD BEEN UNABLE TO DETERMINE IF THE REPAIRS MAY PROVIDE A PERMANENT SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING TO DETERMINE THEIR SOLUTION TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Structure, Apr 14, 2017
WHILE DRIVING ON A HIGHWAY AT APPROXIMATELY 55 MPH I HEARD A NOISE AND CAUGHT A GLIMPSE OF A OBJECT FLYING BY THE PASSENGER SIDE WINDOW OF MY VEHICLE. UPON STOPPING TO INVESTIGATE THE SUDDEN OCCURRENCE I DISCOVERED THAT THE PIECE OF PLASTIC TRIM ON THE FRONT WINDSHIELD PASSENGER SIDE HAD BROKEN OFF. I RETRIEVED IT FROM THE SHOULDER OF THE ROAD AND UPON EXAMINATION IT APPEARS THAT THE MOLDED CLIP HOLDERS BROKE AWAY FROM THEIR ANCHORS. FORTUNATELY THERE WAS NO VEHICLE BEHIND ME OR TO MY RIGHT. HAD THERE BEEN A VEHICLE IN CLOSE PROXIMITY THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. I KNOW THAT THIS INCIDENT STARTLED ME. HAVING RESEARCHED THIS TYPE OF INCIDENT I LEARNED THAT OTHER PEOPLE HAVE EXPERIENCED THE SAME PROBLEM WITH THE 2016 FORD EXPLORER. FORD MOTOR COMPANY SHOULD INVESTIGATE THIS ISSUE BEFORE A TRAGEDY OCCURS.
Fuel/propulsion system, Apr 11, 2017
EXHAUST FUMES IN CABIN- I AM EXPERIENCING A STRONG SULFURIC SMELL IN THE CABIN AFTER HARD ACCELERATION. THIS OCCURS WHEN THE CAR IS RUNNING AND HAS OCCURRED ON BOTH THE HIGHWAY AND ON CITY STREETS.
Engine, Apr 10, 2017
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS AN ODOR OF EXHAUST FUMES INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
Other or unspecified, Apr 7, 2017
EXHAUST FUMES FILL THE CABIN WHEN ACCELERATING AND RPMS ARE ABOVE 3000. IT IS WORSE IN THE BACK OF THE VEHICLE. ONE FORD DEALERSHIP HAS ALREADY TOLD ME THEY CANT FIX THE PROBLEM AFTER MULTIPLE ATTEMPTS. FORD MOTOR COMPANY HAS NOW TOLD ME I NEED TO TAKE IT TO ANOTHER DEALERSHIP AND SEE IF THEY CAN FIX THE ISSUE. THE ISSUE FIRST APPEARED AFTER THE VEHICLE HAD ABOUT 13-15K MILES AND IS STILL AN ONGOING ISSUE AT 20K MILES.
Electrical system, Apr 1, 2017
ALL FRONT PARKING ASSIST RED LIGHTS AND ALARM CAME ON WHILE STOPPED THREE FEET BEHIND ANOTHER VEHICLE AT A TRAFFIC LIGHT. WHEN I TOOK MY FOOT OFF THE BRAKE AND ACCELERATED THE LIGHTS AND ALARM STOPPED. IT HAS NEVER HAPPENED, AGAIN.