2016 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 2,452 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Explorer model years with reports.
Of the 2016 reports, 39 involved a crash and 14 involved a fire. 59 people were injured.
What owners report most often
Recalls and investigations
Structure, bodyJul 14, 2026
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Campaign 26V448000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Structure, bodyMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Campaign 25V347000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Structure, bodyMay 5, 2021
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Campaign 21V316000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
SeatsNov 29, 2017
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
In the event of a crash, a seat occupant that is not properly restrained has an increased risk of injury.
Ford will notify owners, and dealers will inspect the tightness of the power seat track upper pivot link bolt, either applying threadlocker or replacing the lift link and hardware, free of charge. Interim letters are expected to go out January 15, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S40.
Campaign 17V767000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Seats, front assembly, reclinerJun 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
The seat back may not adequately restrain the occupant during a crash, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall begin on August 18, 2016. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 16C11.
Campaign 16V475000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Overheating of the engine block increase the risk of a fire.
Ford will notify owners, and dealers will replace the engine block heater, free of charge. Dealers will also inspect and replace the electrical cord, as necessary. The recall began on May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S14. Note: Owners should not use the engine block heater until the vehicle has been remedied.
Campaign 16V183000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingSep 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.
Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.
Campaign 15V605000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints
2,452 reports, newest first.
Engine, Aug 14, 2016
TRAVELING 65 MPH ON I95 RUSH HOUR TRAFFIC. ENGINE FAILED WITHOUT WARNING. VERY, VERY DANGEROUS SITUATION. NO POWER. HAD TO CROSS 3 LANES OF HEAVY TRAFFIC TO THE BREAKDOWN LANE. FORD IS AWARE - THIS IS A POTENTIALLY DEADLY FLAW.
Engine, Fuel/propulsion system, Aug 12, 2016
I'M A VICTIM OF THE WIDE SPREAD ELECTRONIC THROTTLE BODY ISSUE ON THE 2016 FORD EXPLORER, LIMITED, FWD, 3.5V6. IT ONLY CLOCKED 7000 MILES AND IT HAPPENED WHEN I WAS AT AROUND 40MPH IN THE TRAFFIC, AND ALL OF SUDDEN, BOTH THE CHECK ENGINE AND AIRBAG LIGHT TURNED ON, STEERING WHEEL BECAME HEAVY, AND LOST ALL THE POWER, PRESSING THE GAS PADDLE COULDN'T ACCELERATE THE VEHICLE. I MANAGED TO COAST TO THE ROAD SIDE, CALLED THE TOW TRUCK, AND SENT THE CAR IN NEARBY FORD SERVICE. ON THE NEXT DAY, I WAS INFORMED OF THE THROTTLE BODY FAILURE AND FAULTY PART WAS REPLACED. AS ECHOED BY SO MANY OTHER OWNERS, THIS IS A KNOWN DEFECT IN AN IMPORTANT PART ON THIS BRAND NEW CAR, IT'S EXTREMELY DANGEROUS TO LOSE ALL POWER ALL OF SUDDEN IN THE MIDDLE OF THE TRAFFIC, WHAT IF IT'S ON A SPEEDY HIGHWAY? HUSBAND, WIFE, OR CHILDREN COULD BE SERIOUSLY HIT OR EVEN KILLED. IF THIS IS NOT CLASSIFIED AS A RECALL CASE, WHAT ELSE IS?
Engine, Fuel/propulsion system, Aug 11, 2016
THE VEHICLE WAS BEING DRIVEN AT APPROXIMATELY 40 MPH WHEN THE ENGINE WENT TO IDLE. A WRENCH ICON SHOWED ON THE DASH AND THE ENGINE WOULD IDLE, BUT WHEN THE GAS PEDAL WAS DEPRESSED, THE CAR WOULD NOT ACCELERATE WHATSOEVER. THE PROBLEM IS A DEFECTIVE THROTTLE BODY AND THE ISSUE IS WIDELY REPORTED AS A COMMON OCCURRENCE. BECAUSE THE THROTTLE BODY FAILED ON A MAJOR INTERSTATE HIGHWAY AT RUSH HOUR MADE FOR A VERY DANGEROUS SITUATION. FORD SEEMS TO HAVE NO RESOLUTION FOR THIS ISSUE.
Power train, Aug 11, 2016, crash
BOUGHT VEHICLE 4 MONTHS AGO. TODAY WHEN PULLING INTO MY DRIVEWAY I STOPPED AND PLACED MY CAR IN PARK. MY CAR CONTINUED TO ROLL DESPITE GEARSHIFT BEING IN PARK. IT STRUCK THE STONE ASPECT OF MY HOUSE LEAVING EXTENSIVE SCRATCHES AND SCRAPES OVER THE RIGHT FRONT END.
Steering, Electrical system, Fuel/propulsion system, Aug 10, 2016
WHILE DRIVING ON A BUSY HIGHWAY WITH MY THREE CHILDREN I LOST ALL POWER TO MY VEHICLE JUST BARELY MAKING IT OUT THE WAY OF A SENI TRUCK. THE EXPLORER WAS PURCHASED IN MARCH OF THIS YEAR BRAND NEW TO AVOID PROBLEMS LIKE THIS. DOES SOMEONE HAVE TO BE KILLED BEFORE A RECALL IS ISSUED?!?!?!?!!!
Steering, Electrical system, Fuel/propulsion system, Aug 10, 2016
VEHICLE WAS PROCEEDING AND ALL POWER TO THROTTLE STOPPED. POWER STEERING WENT OUT. VEHICLE COASTED TO STOP IN TRAFFIC TURN LANE. FORD STATED THIS IS A PROBLEM WITH VEHICLES THROTTLE BODY
Engine, Fuel/propulsion system, Aug 8, 2016
I LEASED MY 2016 FORD EXPLORER XLT IN AUGUST ON 2015. ON SATURDAY, JULY 9, 2016, WITH ONLY AROUND 8,400 MILES ON THE VEHICLE, WHILE DRIVING, IT SHIMMIED, STOPPED, HAD NO ACCELERATION/POWER, AND THE WRENCH LIGHT CAME ON WHILE I WAS ON A BUSY STREET IN MY CITY. (50 MPH SPEED LIMIT). I "LIMPED" HOME AND CALLED A TOW TRUCK TO HAVE IT TOWED TO MY LOCAL FORD DEALERSHIP. I WAS TOLD BY THE SERVICE TECHNICIAN BASED ON THE "SYMPTOMS" I TOLD HIM THAT IT WAS THE ELECTRONIC THROTTLE BODY AND THAT THEY'VE HAVE A LOT OF 2016 EXPLORERS COME IN WITH THE SAME EXACT PROBLEM AND THAT FORD IS AWARE OF THE PROBLEM. REALLY? FORD IS AWARE OF THE PROBLEM BUT REFUSES TO ISSUE A RECALL!!! GUESS IT'S ALL ABOUT THE ALMIGHTY DOLLAR TO THEM. I THANK GOD THIS HAPPENED TO ME ON A SATURDAY AFTERNOON AND NOT DURING THE WEEK WHEN I'M ON BUSY LOS ANGELES FREEWAYS! SOMEONE IS GOING TO BE SERIOUSLY HURT OR KILLED (IF IT HASN'T HAPPENED ALREADY) BECAUSE OF THIS THROTTLE BODY ISSUE. LUCKILY THE DEALERSHIP ALREADY HAD THE PART IN STOCK AND HOPEFULLY FIXED THE ISSUE/ THEN- ON AUGUST 4, 2016, I GO TO START THE EXPLORER TO HEAD TO WORK WHEN IT HESITATED TO START. ALL SCREENS AND DASH WERE BLACK, THEN I GET A "BLIND SPOT FAULT" WARNING AND "CROSS TRAFFIC FAULT" WARNING. SO, I TURNED THE ENGINE OFF AND THEN ON AGAIN AND IT APPEARED ALL SYSTEMS WERE GO. ALSO, MY USB AND POWER PORTS HAVE BEEN WITHOUT POWER FOR ABOUT THE LAST 3 WEEKS. I'M LITERALLY SCARED TO DRIVE THIS THING. EVERY TIME I GET IN IT, I WONDER IF IT'S GOING TO BREAK DOWN ON ME AGAIN (AND WHERE) AND WHAT THE PROBLEM WILL BE NOW. I WILL NEVER, LEASE OR PURCHASE A FORD PRODUCT AGAIN. HONEST TO GOD. NEVER AGAIN. FORD IS PUTTING EVERY PERSON DRIVING/RIDING IN THE 2016 EXPLORERS LIVES AT RISK AND THEY DON'T GIVE A FLYING F*&K ABOUT IT. PLEASE NHTSA, I DON'T KNOW IF YOU HAVE THE POWER BUT PLEASE RECALL THE 2016 EXPLORERS FOR FAULTY ELECTRONIC THROTTLE BODIES
Power train, Aug 6, 2016
NEW 2016 FORD EXPLORER XLT, 6000 MILES, WITHOUT WARNING LOOSES POWER, CAR STAYS RUNNING, BUT ACTS LIKE IN NEUTRAL. ENGINE LIGHT AND AIR BAG LIGHT COME ON, SAYS TO CALL DEALER, EMERGENCY. THIS HAPPENED ON HIGHWAY 285, 10 LANES OF VERY FAST MOVING TRAFFIC,WITH MY WIFE AND CHILD IN THE CAR, VERY DANGEROUS WE WERE ALMOST WAS STUCK IN MIDDLE LANE AS THE CAR GLIDED TO A STOP. HAVE SEEN HUNDREDS OF REPORTS ON THE INTERNET ABOUT THIS SAME PROBLEM. FORD DEALER WAS AWARE OF THE ISSUE, REPLACED THROTTLE BODY, THIS PART IS DEFECTIVE AND THE ISSUE IS WELL DOCUMENTED ON THE INTERNET. THEY REPLACED THE PART AT NO COST, BUT I HAVE NO CONFIDENCE THEY ACTUALLY KNOW THE ISSUE OR IF THIS WILL HAPPEN OVER AND OVER. BASED ON THE OTHER REPORTS I HAVE SEEN THIS ALWAYS HAPPENS AROUND 7000 MILES. I HAVE RECENTLY RECEIVED A LETTER FROM FORD REGARDING MY 2014 FOCUS, STATING IT HAS THE SAME ISSUE AND THAT THEY HAVE EXTENDED THE TRANSMISSION WARRANTY TO 10 YEARS. I AM NOW CORNERED THIS AFFECTS ALL FORD MODELS.
Power train, Aug 5, 2016
LOST POWER WHILE CROSSING AN INTERSECTION. WAS ABLE TO GLIDE THE CAR TO THE SIDE OF THE ROAD. INTERNET SEARCH DISCLOSED THAT IT IS A PROBLEM WITH SEVERAL FORD CARS AND POSSIBLY A FAULTY ETB. HAD IT HAPPENED ON A FREEWAY I WOULD PROBABLY BE DEAD. THE PROBLEM WITH THIS DEFECTIVE COMPONENT HAS BEEN REPORTED BEFORE BUT SO FAR NO RECALL HAS BEEN ISSUED. PLEASE DO SOMETHING!!!
Visibility/wiper, Aug 3, 2016
REAR WINDOW WIPER IS NOT WORKING ANYMORE.
Power train, Aug 3, 2016
ELECTRONIC THROTTLE BODY ISSUES. WHILE DRIVING VEHICLE (THAT HAS ONLY 8300 MILES) THE ELECTRONIC THROTTLE BODY WAS DEFECTIVE AND PUT THE VEHICLE INTO A "LIMP MODE" WHILE DRIVING. WHILE DRIVING 50 MPH DOWN A BUSY LOCAL ROAD THE WRENCH SAFETY LIGHT CAME ON ALONG WITH "SEE MANUAL" ON DISPLAY AREA. VEHICLE SUDDENLY WOULD NO LONGER ACCELERATE AND IDLED AT LESS THAN 5 MPH. EXTREMELY DANGEROUS WHILE DRIVING DOWN THE ROAD AND THE VEHICLE JUST STOPS ACCELERATING WHILE IN TRAFFIC. WAS ALMOST IN MULTIPLE ACCIDENTS WHILE TRYING TO COAST THE VEHICLE OUT OF THE ROADWAY. HAD TO BE TOWED TO LOCAL DEALERSHIP. WENT ONLINE AND READ OVER 50 REVIEWS OF THIS HAPPENING TO OTHER PEOPLE!!
Power train, Aug 3, 2016
ON TWO SEPARATE OCCASIONS MY 2016 FORD EXPLORER SPORT FOUR-WHEEL-DRIVE, WITH APPROXIMATELY 6100 MILES, THE AUTOMATIC TRANSMISSION FAILED TO STAY IN THE PARK POSITION. ON THE FIRST OCCASION IN JUNE 2016 THE VEHICLE ROLLED AWAY AFTER EXITING THE VEHICLE AT A SHOPPING CENTER PARKING LOT AND HAD TO BE CHASED DOWN! THANKFULLY CAUGHT UP WITH IT AND JUMPED BACK IN BEFORE IT HIT SOMEONE OR ANOTHER VEHICLE! THE SECOND OCCURRENCE WAS ON AUGUST 1, 2016 PARKED IN FRONT OF A COMMERCIAL BUILDING AND AGAIN THE VEHICLE'S AUTOMATIC TRANSMISSION DID NOT STAY IN THE PARK POSITION AND BEGAN TO ROLL AWAY, THANKFULLY THIS TIME BEFORE EXITING THE VEHICLE. INITIALLY THOUGHT THE FIRST TIME WAS A FLUKE BUT SINCE IT HAS HAPPENED TWICE IT IS A SAFETY CONCERN THAT NEEDED TO BE REPORTED.
Fuel/propulsion system, Aug 2, 2016
PURCHASED VEHICLE NEW ON 06/24/16. ON 06/28/16 WAS DRIVING ON A NEIGHBORHOOD STREET TRAVELING AROUND 20 MPH AND VEHICLE LOST POWER. VEHICLE FLASHED ERROR CODE FULL ACCESSORY POWER ACTIVE, NO WRENCH SYMBOL AND ENGINE WAS STILL ON JUST NO RESPONSE FROM ACCELERATOR. VEHICLE DRIFTED TO SIDE OF ROAD AND WAS PUT IN PARK AND BACK INTO DRIVE AND THE VEHICLE WORKED FINE. ON 06/29/2016 WAS IN A PARKING LOT GOING 10 MPH WHEN THE SAME ISSUE OCCURRED. AGAIN PUT IT IN PARK AND BACK INTO DRIVE AND THE VEHICLE WORKED FINE. DROVE 6 MILES DOWN THE ROAD AND THE SAME ISSUE OCCURRED, AROUND 25 MPH. AGAIN VEHICLE DRIFTED OFF OF THE ROAD AND THIS TIME THE VEHICLE HAD TO BE TURNED OFF AND TURNED BACK ON TO GET THE VEHICLE TO WORK. WITH ALL THREE INSTANCES THE ENGINE WAS ON JUST NO RESPONSE FROM THE ACCELERATOR AND THERE WAS NO WRENCH SYMBOL DISPLAYED. THE VEHICLE FLASHED THE ERROR CODE FULL ACCESSORY POWER ACTIVE AND THE START BUTTON WOULD FLASH. VEHICLE WAS DROPPED OFF AT THE FORD DEALERSHIP WE PURCHASED IT NEW ON 06/29/16 WITH 340 MILES. NO ERROR CODES WERE DETECTED WHEN THE TECH PLUGGED THE VEHICLE IN. AS OF 08/02/16 VEHICLE IS STILL AT THE DEALER AND THE DEALER IS WAITING FOR FORD TO OFFER IDEAS ON HOW TO FIX THIS ISSUE. FORD HAS NOT CONTACTED US AT ALL TO GIVE UPDATES ON STATUS OR OFFER A RESOLUTION.
Vehicle speed control, Aug 2, 2016
VEHICLE SUDDENLY STOPS ACCELERATING. WAS DRIVING AND HAD GAS PEDAL TO THE FLOOR, BUT VEHICLE KEPT SLOWING DOWN THEN SUDDENLY JERKED FORWARD. DRIVING DOWNHILL WHILE BRAKING AND RPM GAUGE SURGING FOR NO REASON.
Engine, Aug 2, 2016
THIS COMPLAINT IS FOR MY NEW 2016 FORD EXPLORER THAT HAS THE SAME ISSUE AS MY PREVIOUS FORD EXPLORER LEAKING EXHAUST FUMES INTO THE DRIVER'S CABIN INTERIOR. I TRADED IN MY 2013 FORD EXPLORER I HAD SINCE NEW FOR ANOTHER NEW 2016 FORD EXPLORER LAST MAY IN THE HOPE THE NEW MODEL DID NOT HAVE THE SAME EXHAUST FUME LEAKAGE ISSUE I HAD WITH THE 2013 UNIT (NHTSA COMPLAINT NUMBER 10892577) - BUT IT DOES. AFTER DEALERSHIP CONSULTED FORD (AGAIN), THEY ASKED ME TO BRING THE NEW UNIT IN TO PERFORM THE SAME REMEDIES AS MY PREVIOUS 2013 FORD EXPLORER. I AM CONSULTING MY ONCOLOGIST AND WE ARE LOOKING INTO THE POSSIBILITY THAT MY ORIGINAL 2013 FORD EXPLORER MIGHT HAVE CAUSED THE LYMPHOMA CANCER I WAS DIAGNOSED WITH ON DECEMBER 2015.
Fuel/propulsion system, Aug 1, 2016
ACCELERATOR ISSUE - FORD EXPLORER LIMITED 2016: UPON INITIAL ACCELERATION THROUGH AN INTERSECTION (MAN-O-WAR/TODD'S RD. LEXINGTON, KY) AND REACHING APPROXIMATELY 10MPH THE VEHICLE FAILED TO ACCELERATE THEN BEGAN COASTING. AFTER FOUR OR FIVE ATTEMPTS TO PUSH THE ACCELERATOR, THE ENGINE (2.4L) REVVED AND THE VEHICLE BEGAN GAINING SPEED WITH NO FURTHER PROBLEMS. THE VEHICLE WAS CLEARLY IN DRIVE, HAD A FULL TANK OF GAS AND HAS ONLY 3500 MILES ON ODOMETER. UPON NOTIFYING ROADSIDE ASSISTANCE THIS DATE, THE INDIVIDUAL ANSWERING THE CALL STATED THIS IS A COMMON PROBLEM WITH NEW FORD EXPLORERS.
Power train, Electrical system, Engine, Aug 1, 2016
2016 FORD EXPLORER SHUTS OFF WHILE DRIVING. IT'S A KNOWN ISSUE, BUT THE VEHICLES ARE STILL BEING SOLD AND NO RECALL OR SYSTEMATIC WAY OF REPLACING IT. I WAS ON THE HIGHWAY AND THE VEHICLE JUST SLOWED DOWN TO A CRAWL TWICE. FORD OFFER NO SOLUTION. I CHECKED ONLINE AND THIS SEEMS TO BE A PROBLEM MANY PEOPLE ARE EXPERIENCING. I ALMOST GOT HIT TWICE TRYING TO GET TO THE SHOULDER LANE.
Structure, Other or unspecified, Engine, Jul 31, 2016
I HAVE TO MAJOR COMPLAINTS WITH THE FORD EXPLORER 2016. THE TRUCK WAS PURCHASED BRAND NEW. THE FIRST OCCURRED WHEN I WAS ON MY WAY TO WORK ABOUT 7:30AM. I WAS DRIVING ABOUT 60 MILES PER ON HOUR ON A CITY STREET AND ALL OF A SUDDEN A WRENCH SYMBOL SHOWS AND THE CAR WILL NOT ACCELERATE ANYMORE. I HAD NEVER SEEN THIS SYMBOL BEFORE SO I WASN'T SURE WHAT WAS GOING ON AND COULD NOT FIND IT IN THE MANUAL. BEFORE THIS I ONLY COULD GO ABOUT 5 MILES PER HOUR MAX SPEED. WHEN I GOOGLED THE WRENCH MANY OTHERS HAD THE SAME ISSUE. I AM SURE FORD IS AWARE OF THIS AND SHOULD HAD SAID SOMETHING ABOUT THIS BEFORE WE PURCHASED IT. I HAD TO END UP LEAVING THE EXPLORER UP AT FORD FOR 2 AND A HALF WEEKS. WHEN I GOOGLED THE ISSUE IT SAID THESE EXPLORERS HAVE A FAULTY THROTTLE BODY THAT HAS TO BE REPLACED AND MY VEHICLE WAS NO DIFFERENT. ME AND MY WIFE SHOULDN'T HAVE TO MAKE MONTHLY PAYMENTS ON A BRAND NEW VEHICLE THAT HAS A KNOWN ISSUE. SECONDLY, ONCE WE HIT ABOUT 8,000 MILES THE HOOD MAKES A LOUD BUZZING/HUMMING SOUND ONCE YOU HIT ABOUT 60 MILES PER HOUR THAT DOES NOT STOP!!! MANY OTHER PEOPLE WITH THIS VEHICLE HAVE THE SAME PROBLEM ONCE I GOOGLED THIS! THIS IS ABSOLUTELY RIDICULOUS. THIS VEHICLE SHOULD BE RECALLED AND NOT SOLD! OUR ENTIRE TRIP THIS VEHICLE MADE THE SOUND NONSTOP. A PERSON SHOULD NOT HAVE TO HEAR THIS THE ENTIRE TIME ON A BRAND NEW VEHICLE THAT YOU MAKE MONTHLY PAYMENTS ON. SOMETHING SHOULD BE DONE ABOUT THIS. SINCE FORD DOES NOT WANT TO VOLUNTARILY ISSUE A RECALL LIKE THEY SHOULD, AN INVOLUNTARY RECALL SHOULD BE ISSUED. WHEN I GOOGLED THIS, IT IS SAID THAT THE SOUND COMES FROM THE THIN PART OF THE HOOD IN THE CENTER THAT IS BETWEEN TWO THICKER PIECES THAT CAUSES IT TO VIBRATE. HORRIBLE DESIGN AND SHOULD HAVE BEEN TESTED BETTER.
Power train, Jul 30, 2016
THROTTLE BODY QUITS WORKING LEAVING YOU WITH NO ABILITY TO ACCELERATE IN TRAFFIC. WHILE DRIVING DOWN HWY CAR SUDDENLY LOST ABILITY TO ACCELERATE, HAD TO COAST UNTIL I COULD FIND A PLACE TO PULL SAFELY OUT OF TRAFFIC, VERY SCARY.
Fuel/propulsion system, Jul 29, 2016
MY WIFE, AND 2 FRIENDS, WERE ATTEMPTING TO MERGE ONTO A MAJOR HIGHWAY WHEN THE VEHICLE LOST ALL POWER WITHOUT WARNING AND WAS ALMOST STRUCK BY A PASSING SEMI. THE WRENCH SYMBOL CAME ON. VEHICLE DRIFTED TO THE SHOULDER OF THE ROAD. HER FRIEND CALLED HER HUSBAND WHO KNEW IMMEDIATELY WHAT THE PROBLEM WAS. HE TOLD MY WIFE TO LET IT SIT A FEW MINUTES THEN TRY TO RESTART IT. IT DID START AND DROVE IT HOME WITH THE WRENCH SYMBOL ON. DID A QUICK INTERNET SEARCH AND FOUND OUT THIS IS A WELL KNOWN PROBLEM BY FORD. THE THROTTLE BODY NEEDS TO BE REPLACED. THIS VEHICLE ONLY HAS 8,000 PLUS MILES. TONIGHT WE ARE GOING TO ATTEMPT TO DRIVE IT TO THE DEALER AFTER ALL THE TRAFFIC DIES DOWN. SOMEONE IS GOING TO END UP DEAD OR BADLY INJURED. WHY HASN'T FORD DONE A RECALL?
Engine and engine cooling, Electrical system, Vehicle speed control, Jul 28, 2016
2016 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO VEHICLE COMPLETE LOSS OF POWER, AIRBAG, CHECK ENGINE AND POWERTRAIN WARNING LIGHTS ILLUMINATED AT VARIOUS TIMES AND ACCELERATOR MALFUNCTION. *SMD THE CONSUMER STATED WHILE DRIVING ON A MAIN ROAD, HE HEARD A LOUD THUD ACCOMPANIED BY AN IMMEDIATE AND COMPLETE LOSS OF POWER. THE ENGINE WAS STILL RUNNING, BUT THE VEHICLE QUICKLY LOST SPEED AND THE ACCELERATOR WAS NOT FUNCTIONING. IT SEEMED AS THOUGH THE ENGINE WAS IDLING. THE CONSUMER WAS ABLE TO MANEUVER THE VEHICLE SAFELY OUT OF TRAFFIC AND HAD THE VEHICLE TOWED TO THE DEALER. THE DEALER INFORMED THE CONSUMER, THE THROTTLE BODY NEEDED TO BE REPLACED. ALSO, THERE WAS A RECURRING ELECTRICAL ISSUE THAT HE EXPERIENCED IN JANUARY 2016 WITH THE FIRST MONTH OF DELIVERY. THE VEHICLE WAS TOWED TO THE DEALER FOR SERVICE ON TWO SEPARATE OCCASIONS DUE TO DEAD BATTERIES. *JB
Other or unspecified, Jul 27, 2016
SHORTLY AFTER PURCHASING A NEW 2016 FORD EXPLORER WE BEGAN TO SMELL EXHAUST FUMES ON MY, MY WIFE AND YEAR AND A HALF OLD DAUGHTERS CLOTHING AFTER HAVING BEEN IN THE CABIN WITH THE REAR A/C TURNED ON. UNSURE OF WHERE THE SMELL WAS COMING FROM, WE EZLIMINATED THE POSSIBILITY OF THE ODOR BEING CAUSED FROM LOADING THE BABY IN WHILE HAVING THE VEHICLE RUNNING BY NOT STARTING THE VEHICLE UNTIL WE WERE ALL IN. AFTER A FEW SHORT MINUTES OF DRIVING WE WOULD HAVE THE SAME EXHAUST SMELL ON ALL OF OUR CLOTHING. IN ADDITION THERE WERE PLUMES OF BLACK SMOKE COMING OUT OF THE EXHAUST EVERY TIME I ACCELERATED FROM A STOP. ALTHOUGH THE TWO ITEMS MAY NOT BE LINKED, THE FACT WE ARE EXPERIENCING THIS AT LESS THAN 5K MILES IS MORE THAN UNSETTLING, NOT TO MENTION A POSSIBLE EXPOSURE TO CARBON MONOXIDE. I FEAR FOR THE HEALTH OF MY FAMILY AND ANY OTHER FAMILIES WHERE THIS SITUATION IS OCCURRING. FORD IS CLUELESS, AND CURRENTLY IS OFFERING NO MEANS OF TESTING THE CABIN FOR EXHAUST EMISSIONS. OUR DEALERSHIP HAS HAD THE VEHICLE FOR A WEEK AND HAVE OFFERED NOTHING MORE THAN A SHOT IN THE DARK FIX TO THE ISSUE, WITH NO DIRECTION OR PROMISE OF A FIX.
Electrical system, Vehicle speed control, Engine, Jul 26, 2016
I RENTED A 2016 FORD EXPLORER FROM AVIS AT THE PORTLAND (ME) AIRPORT (AVIS VEHICLE #40933351). ON FRIDAY, JULY 15TH, THE UNIT STALLED AS I PULLED INTO AN INTERSECTION. THE ACCELERATOR WAS NON-RESPONSIVE AND THE CAR MOVED AT A VERY REDUCED RATE OF SPEED. SEVERAL LIGHTS ON THE DASHBOARD LIT UP - CHECK ENGINE, AIRBAG, AND A NOTE CAME UP TO CHECK THE OWNER'S MANUAL. I WAS ABLE TO FINISH CROSSING THE INTERSECTION AT THE SLOWER SPEED AND PULL TO THE SIDE OF THE ROAD. I SHUT THE CAR OFF AND RESTARTED IT AND IT OPERATED PROPERLY FOR A WHILE. LATER THAT NIGHT, I STOPPED AT A STOP LIGHT. WHEN THE LIGHT TURNED GREEN, I MADE A LEFT HAND TURN. ONCE AGAIN, THE ACCELERATOR STOPPED WORKING AND THE DASHBOARD LIT UP WITH MULTIPLE WARNING LIGHTS. I PULLED TO THE SIDE OF THE ROAD AND CALLED AVIS ROADSIDE ASSISTANCE. THE PERSON ON THE LINE TOLD ME THIS WAS A COMMON ISSUE WITH FORD EXPLORERS AND THAT I HAD TO TURN THE CAR OFF, STEP ON THE ACCELERATOR, THEN PUT MY FOOT ON THE BRAKE AND RESTART THE CAR TO CLEAR THE FAULT BUT THE CHECK ENGINE LIGHT WOULD STAY ON. THE CHECK ENGINE LIGHT STAYED ON BUT I WAS ABLE TO PULL BACK ONTO THE ROAD AT FULL SPEED. APPROXIMATELY 1/4 MILE DOWN THE ROAD I STOPPED AT A TRAFFIC LIGHT. ONCE AGAIN, I BEGAN TO CROSS THE INTERSECTION WHEN THE ACCELERATOR STOPPED WORKING AND THE DASHBOARD LIT UP. I PULLED OVER AND RESET THE CAR AS I HAD DONE BEFORE AND PROCEEDED TO DRIVE AWAY. A FEW HUNDRED FEET AWAY, THE ACCELERATOR STOPPED WORKING AGAIN AND THE DASHBOARD LIT UP. I WAS ABLE TO PULL OVER, RESET THE CAR AND DRIVE AWAY. THIS IS AN EXTREMELY DANGEROUS CONDITION THAT NEEDS TO BE FIXED IMMEDIATELY. THE ACCELERATOR STOPS WORKING WITHOUT WARNING AND THE CAR ONLY TRAVELS AT A VERY SLOW SPEED THAT IS NOT CONTROLLED BY THE ACCELERATOR. 3 OUT OF 4 TIMES IT HAPPENED IN THE MIDDLE OF AN INTERSECTION. IF THERE WAS ONCOMING TRAFFIC, I WOULD HAVE BEEN HIT.
Power train, Jul 25, 2016
TURNED CAR ON, BACKED OUT OF DRIVEWAY & IT SUDDENLY LOST ALL POWER & "WRENCH" LIGHT CAME ON. COULD BARELY GET IT TO SIDE OF THE ROAD. AFTER TURNING IT OFF & ON THE ENGINE LIGHT ALSO CAME ON. CAR WAS UNDRIVABLE, NEEDED TO BE TOWED. DEALER SAID IT WAS THROTTLE BODY THAT NEEDED TO BE REPLACED. CAR IS ONLY 7 MONTHS OLD AND ONLY HAS 7715 MILES ON IT.
Power train, Vehicle speed control, Engine, Jul 23, 2016
DRIVING DOWN ROAD AND EXPLORER STARTED LOSING POWER, CUTTING OUT AND ENGINE ALMOST DIED. THE CHECK ENGINE LIGHT AND TOOL LIGHT CAME ON DISPLAY. I WAS BARELY A FEW HUNDRED FEET FROM MY HOUSE, SO I SLOWLY MANAGED TO GET VEHICLE TO MY DRIVEWAY. MY HUSBAND ATTEMPTED TO DRIVE EXPLORER IN SUBDIVISION AGAIN AND EXPLORER AGAIN STARTED MISFIRING AND ENGINE DIED. TURNED AIR CONDITIONER OFF AND IT RESTARTED AND APPEARED TO SHAKE EXPLORER AS ENGINE MISFIRED AND WE BARELY GOT IT BACK IN OUR DRIVEWAY. IT ONLY HAS 7,740 MILES ON IT!! I CALLED DEALERSHIP AND HAD IT TOWED TO THERE TODAY.