2016 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 2,452 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Explorer model years with reports.
Of the 2016 reports, 39 involved a crash and 14 involved a fire. 59 people were injured.
What owners report most often
Recalls and investigations
Structure, bodyJul 14, 2026
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Campaign 26V448000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Structure, bodyMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Campaign 25V347000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Structure, bodyMay 5, 2021
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Campaign 21V316000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
SeatsNov 29, 2017
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
In the event of a crash, a seat occupant that is not properly restrained has an increased risk of injury.
Ford will notify owners, and dealers will inspect the tightness of the power seat track upper pivot link bolt, either applying threadlocker or replacing the lift link and hardware, free of charge. Interim letters are expected to go out January 15, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S40.
Campaign 17V767000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Seats, front assembly, reclinerJun 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
The seat back may not adequately restrain the occupant during a crash, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall begin on August 18, 2016. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 16C11.
Campaign 16V475000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Overheating of the engine block increase the risk of a fire.
Ford will notify owners, and dealers will replace the engine block heater, free of charge. Dealers will also inspect and replace the electrical cord, as necessary. The recall began on May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S14. Note: Owners should not use the engine block heater until the vehicle has been remedied.
Campaign 16V183000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingSep 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.
Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.
Campaign 15V605000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints
2,452 reports, newest first.
Vehicle speed control, Jul 23, 2016
CAR JERKED AND THEN THE WRENCH LIGHT CAME ON. COULD NOT ACCELERATE OVER 5 MPH, HAS GAS PEDAL TO THE FLOOR, JUST OVER 7000 MILES.
Fuel/propulsion system, Jul 23, 2016
I HAVE RECENTLY HAD PROBLEMS WITH THE THROTTLE BODY IN MY 2016 EXPLORER, TO THE POINT THAT THE TRUCK WOULD NOT MOVE WHEN THE GAS PEDAL WAS PRESSED. I WAS STOPPED AT A LIGHT AND WHEN IT TURNED GREEN I STEPPED ON THE GAS PEDAL AND THE CAR STARTED TO BUCK AND THEN WOULD NOT ACCELERATE. I COASTED TO THE SIDE OF THE ROAD BEFORE STOPPED AND PUT ON MY HAZARDS. I CALLED FORD ROADSIDE ASSISTANCE AND WAS STUCK IN THE SIDE OF THE ROAD WITH MY 2 KIDS WHILE IT TOOK MORE THEN 3 HRS BEFORE I CANCELLED AND LEFT THE CAR UNTIL THE FOLLOWING MORNING FOR AAA. IT WAS SENT TO FREEHOLD FORD WHERE THEY TOLD ME IT WAS A THROTTLE BODY DEFECT AND THAT IT NEEDS TO BE REPLACED. TODAY, 7-23-16 THE SAME ISSUE OCCURRED WHILE I WAS TRYING TO LEAVE THE PARKING LOT OF A RESTAURANT AND HEAD HOME WITH MY FAMILY IN THE CAR. THIS IS THE SECOND TIME THAT THIS HAS HAPPENED AND I HAVE ONLY HAD THE TRUCK ONLY 8-9 MONTHS.
Vehicle speed control, Jul 22, 2016
DRIVING ON INTERSTATE HIGHWAY, WRENCH LIGHT CAME ON, LOSS OF ACCELERATION, LIMPED TO SIDE OF ROAD. WAS ON VACATION, BROUGHT CAR TO DEALER, NEEDED THROTTLE BODY AND WAS TOLD FORD HAD A 23 DAY BACK ORDER ON PART SO THIS IS OBVIOUSLY A COMMON, DANGEROUS PROBLEM. FORD WOULD NOT PAY FOR COMPARABLE RENTAL CAR.
Wheels, Engine, Jul 20, 2016
WHILE MOVING AT HIGH SPEED IN RUSH-HOUR TRAFFIC IN THE FAST LANE ON HWY 680 S IN DUBLIN, CA THE ENGINE JUST SHUT DOWN. THIS IS DANGEROUS. THE CAR WAS TOWED TO FORD FOR REPAIR - THEY STATE IT WAS A "THROTTLE BODY ASSEMBLY" PROBLEM - APPARENTLY A WELL-KNOW PROBLEM. THIS HAPPENED WITH LESS THAN 6,000 MILES. ALSO, ALL 4 ORIGINAL EQUIPMENT TIRES BLEW-OUT WITH LESS THAN 6,000 MILES - ONLY ONE HAD A ROAD-HAZARD - ALL HAD SIDEWALL FAILURES. FORD REPAIRED THE THROTTLE-BODY ASSEMBLY BUT NOT THE TIRES. TO KEEP US HAPPY, THEY OFFERED US AN "EXTENDED WARRANTY" - THIS WAS NEVER PROVIDED - INDEED, DESPITE REPEATED E-MAILS TO 2 FORD REPRESENTATIVES OVER A 3-MONTH TIME-PERIOD, I NO LONGER RECEIVE ANY RESPONSE FROM THEM WHATSOEVER. THEREFORE, IT WOULD SEEM THAT NOT ONLY ARE THEY PROVIDING A DANGEROUS PRODUCT, THEY ARE ALSO DECEPTIVE IN THEIR HANDLING OF CUSTOMERS.
Vehicle speed control, Jul 19, 2016
I WAS DRIVING MY VEHICLE ON A STREET AND THE GAS PETAL STOPPED WORKING. THE CAR STARTED SHAKING AND I COULDN'T MAKE IT TO THE SIDE OF THE ROAD. THE CAR WOULD DRIVE AGAIN AFTER RESTARTING THE ENGINE, BUT, ONLY FOR 5-10 MINUTES BEFORE THE GAS PETAL STOPPED WORKING AGAIN. I TOOK IT TO THE FORD DEALERSHIP AND WAS TOLD IT WAS THE THROTTLE BODY AND THEY HAVE BEEN HAVING ELECTRICAL ISSUES AND THIS HAPPENS A LOT. THEY INSTALLED A NEW THROTTLE BODY AND TOLD ME THEY WEREN'T SURE IF IT WOULD HAPPEN AGAIN. I HAD MY FAMILY IN THE CAR WITH ME AND IT WAS AN EXTREMELY DANGEROUS SITUATION.
Air bags, Engine, Jul 19, 2016
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING LIGHT AND THE AIR BAG WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. THE VIN WAS NOT AVAILABLE.
Power train, Jul 18, 2016
MY PREGNANT WIFE AND I WERE DRIVING DOWN A BUSY, MAIN NASHVILLE ROAD YESTERDAY WHEN OUR 2016 FORD EXPLORER WITH 8500 MILES ON IT CEASED TO ACCELERATE. A WRENCH APPEARED ON THE DASHBOARD, RPMS DROPPED TO AN IDLE STATE, AND IN HEAVY TRAFFIC I COULD NOT ACCELERATE IN ORDER TO MOVE MY CAR OFF THE ROAD, NEARLY CAUSING AN WRECK. FORD HAS HAD MY CAR FOR TWO DAYS. THIS ISSUE IS APPARENTLY RELATED TO A FAULTY THROTTLE BODY. A QUICK INTERNET SEARCH SHOWS THAT HUNDREDS, IF NOT THOUSANDS OF PEOPLE HAVE HAD THIS SAME EXACT ISSUE WITH SIMILAR LOW MILEAGE 2016 EXPLORERS AND THAT FORD HAS DETERMINED IT TO BE A FAULTY THROTTLE BODY. CONSIDERING THE FACT THAT SO MANY VEHICLES HAVE EXPERIENCED THIS VERY DANGEROUS ISSUE, FORD SHOULD BE RECALLING THESE VEHICLES. THIS IS A SAFETY ISSUE ON PAR WITH THE GM IGNITION SWITCH PROBLEM. A VEHICLE LOSING ALL POWER IN TRAFFIC, WITHOUT WARNING, CAN CAUSE WRECKS AND DEATHS. APPARENTLY FORD IS ALSO REPLACING THESE FAULTY THROTTLE BODIES WITH THE IDENTICAL OEM PART, SINCE "NOT ALL OF THE THROTTLE BODIES ARE AFFECTED." FORD TECHNICIANS SEEM UNSURE AS TO WHETHER OR NOT THE NEW THROTTLE BODY WILL DISPLAY THE SAME ISSUES SINCE THEY ARE THE SAME PART. THIS IS A BRAND NEW VEHICLE AND I NOW FEEL UNSAFE DRIVING IT, AND EVEN LESS SAFE HAVING MY PREGNANT WIFE DRIVE THIS CAR. I'M STUCK WITH A FAMILY HAULER IN WHICH I DON'T FEEL SAFE DRIVING MY FAMILY.
Other or unspecified, Jul 18, 2016
I HAVE A 2015 FORD EXPLORER THAT I BOUGHT NEW. I HAVE HAD IT IN THE SHOP THREE TIMES NOW, FOR EXHAUST FUMES IN THE CABIN. I JUST RECENTLY PICKED IT UP THURSDAY. THEY REPLACED THE EXHAUST MUFFLERS WITH TURN DOWN EXHAUST. WE ASK THE SERVICE MANAGER IF HE DROVE IT. TO SEE IF THAT FIXED THE PROBLEM. HE SAID NO, BUT HE HAD ALL THE CONFIDENCE THAT THIS WILL WORK. WELL GUESS WHAT, IT DIDN'T! NOW I HAVE ANOTHER CALL INTO THE SERVICE DEPARTMENT. I HAVE A VACATION TRIP PLANNED WITH MY GRANDKIDS COMING UP. THIS IS SO ANNOYING TO PAY SO MUCH FOR A CAR THAT STAYS IN THE SHOP MORE THAN ON THE ROAD. I LOVE MY EXPLORER, BUT I CAN'T KEEP DEALING WITH THIS PROBLEM. PLUS NOT HAVING A CAR TO DRIVE, BUT STILL MAKING THE PAYMENTS. THIS IS A FORD PROBLEM THAT SHOULD BE FIXED, PLUS GIVE THE CUSTOMER ANOTHER CAR TO DRIVE.
Steering, Power train, Vehicle speed control, Other or unspecified, Service brakes, Engine, Jul 17, 2016
HUSBAND WAS DRIVING THE VEHICLE WAS ABOUT TO ACCELERATE TO GET UP A HILL ON A CITY STREET AND ENGINE SOUNDED LIKE TRANSMISSION OR OTHER MAJOR PART JUST "DROPPED". STEERING WHEEL FROZE, CAR IDLED VIOLENTLY, COULD NOT MOVE VEHICLE, STARTED TO ROLL BACKWARDS UNTIL EMERGENCY BRAKE WAS APPLIED.ACCELERATION WENT TO LITERALLY ZERO,SUV WOULD NOT MOVE. ORANGE WRENCH LIGHT CAME ON, STATED TO SEE MANUAL.PLACED CAR IN PARK SHUT OFF ENGINE AND WAITED AND STARTED AT BACK UP AGAIN. SCARRY STUFF, 2 CHILDREN 2 AND YOUNGER IN VEHICLE. WON'T LET ME INPUT ON NEXT PAGE, APPROXIMATELY 25-30 MILES AN HOUR, SUV HAS 5,500 MILES ON IT
Engine, Jul 15, 2016
WHILE DRIVING ON THE INTERSTATE AT 55-60MPH THE VEHICLE LOST ACCELERATION AND THE "WRENCH" ICON FOR SERVICE ENGINE CAME ON. WE WERE ABLE TO PULL OVER SAFELY, ALTHOUGH WE DID SLOW TRAFFIC AS OUR VEHICLE WOULDN'T ACCELERATE BEYOND 5-10 MPH AND WE HAD TO CROSS OVER 2 LANES TO GET TO THE SHOULDER. THE PROBLEM ENDED UP BEING THE THROTTLE BODY; SPECIFICALLY, THE WARRANTY REPLACED THE THROTTLE BODY AIR INTAKE. THE SERVICE TOOK 3 DAYS DUE TO A SHORTAGE OF THE PART. THIS PART SHOULD BE RECALLED AS I'M FINDING MY VEHICLE IS NOT THE ONLY ONE WITH THIS PROBLEM. THE VEHICLE IS A 2016 FORD EXPLORER LIMITED WITH ONLY 5,343 MILES ON IT AT THE TIME OF THE MECHANICAL FAILURE.
Electrical system, Other or unspecified, Jul 15, 2016
WITH ONLY 3.9 K MILES THE VEHICLE STOPPED ACCELERATION AND TURNED OFF. I WAS ABLE TO TURN THE CAR ON, HOWEVER, THE VEHICLE WOULD ONLY MOVE AT IDLE SPEED WHILE IN DRIVE. FORTUNATELY I HAD ENOUGH TO IDLE MY WAY TO THE SIDE OF THE ROAD. THE PART THAT WENT OUT WAS THE THROTTLE BODY. ALTHOUGH THE MANUFACTURER REPLACED THE PART ON THE VEHICLE, I FEEL THAT THEY HAVE BEEN VERY IRRESPONSIBLE IN NOT RECALLING THIS PART AND ADVISING BUYERS THAT THE CAR HAS A "FAULTY" THROTTLE BODY. EVERYONE AT FORD THAT I HAVE SPOKE TO ALMOST IMMEDIATELY KNEW WHAT THE ISSUE LEADING ME TO BELIEVE THAT I AM NOT THE ONLY PERSON THAT HAS HAD THIS ISSUE. THIS ISSUE COULD HAVE CAUSED A SEVERE ACCIDENT IF THE CAR WOULD HAVE SHUT OFF OR DE-CCELERATED WHILE DRIVING AT A HIGH RATE OF SPEED.
Power train, Fuel/propulsion system, Jul 15, 2016
BRAND NEW 2016 FORD EXPLORER WITH ONLY 6779 MILES. UNABLE TO ACCELERATE FROM A STOP THROUGH A BUSY INTERSECTION. NO INDICATION THAT ANYTHING WAS WRONG PRIOR TO THIS. SEVERAL DASH LIGHTS CAME ON. CAR WENT INTO LIMP MODE NOT ALLOWING ME TO ACCELERATE ABOVE 15 MPH. CHECK ENGINE LIGHT, POWER TRAIN LIGHT AND AIRBAG LIGHT ALL ILLUMINATED. HAD CAR TOWED TO DEALERSHIP. THROTTLE BODY FAILURE INDICATED AS THE ISSUE. PART WAS BACK ORDERED FOR TWO WEEKS. VERIFIED ONLINE THAT MANY OTHER NEW EXPLORER OWNERS HAVE HAD THIS SAME ISSUE AROUND THE SAME MILEAGE. FORTUNATELY I WAS NOT ON A BUSY HIGHWAY LIKE SOME.
Power train, Vehicle speed control, Engine, Jul 15, 2016
DRIVING ON I-10 ABOUT 1 MILE BEFORE DAPHNE, AL, ENGINE SPUTTERED AND VEHICLE BEGAN LOOSING SPEED. PRESSING THE GAS PEDAL DID NOTHING, CHECK ENGINE LIGHT CAME ON, SERVICE MANUAL LIGHT CAME ON, AND AIRBAG LIGHT CAME ON. COASTED TO THE SIDE OF THE INTERSTATE, STUCK BETWEEN THE WHITE LINE OF THE LANE EDGE AND A GUARDRAIL WITH ONLY INCHES TO SPARE FROM TRAFFIC PASSING AT 70 MPH. ALL THIS WITH MY WIFE IN THE FRONT SEAT AND OUR 2 DAUGHTERS IN THE BACKSEAT WHO ARE 2 YEARS OLD AND 5 MONTHS OLD. ENGINE WAS RUNNING ROUGH AND WOULD NOT INCREASE RPMS EVEN WHEN PRESSING THE ACCELERATOR PEDAL. SHUT ENGINE OFF AND ON 6 TIMES BEFORE IT FINALLY RESPONDED TO ACCELERATOR PEDAL INPUT. WAS FINALLY ABLE TO MERGE BACK ON TO THE INTERSTATE AND GET TO THE DAPHNE EXIT. WE HAD TO STAY THE NIGHT IN A HOTEL IN DAPHNE WHILE WE WAITED FOR ANOTHER VEHICLE TO GET US HOME TO LOUISIANA. THIS WAS A RENTAL VEHICLE AND HAD TO BE TOWED TO THE MOBILE AIRPORT SO THAT WE COULD GET ANOTHER VEHICLE FROM ENTERPRISE. A QUICK INTERNET SEARCH REVEALED NUMEROUS COMPLAINTS OF THE EXACT SAME ISSUE BUT NO EVIDENCE OF ANY RECALL. APPARENTLY THE THROTTLE BODY IS FAULTY AND MOST PEOPLE REPORT THAT THE PART IS ON BACK ORDER. FORD KNOWS ABOUT THIS PROBLEM AND NHTSA SHOULD TOO BUT SOMEHOW NOTHING IS BEING DONE. THIS INCIDENT LEFT US ON THE SIDE OF THE ROAD, INCHES FROM BEING KILLED BY PASSING MOTORISTS. HOW THIS IS NOT UNDER A RECALL OR STOP SALE ORDER IS BEYOND ME. PLEASE INITIATE A RECALL AND/OR STOP SALE ORDER ON THESE VEHICLES BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED.
Power train, Jul 13, 2016
AS I WAS ON MY WAY TO WORK ON JUNE 28, AS I WAS DRIVING STRAIGHT ON A MAJOR STREET, APPROXIMATELY 50 MPH, WHEN MY 2016 FORD EXPLORER BEGAN TO DECELERATE. EVEN AS I PRESSED THE ACCELERATOR, THE TRUCK WOULD NOT SPEED UP. AS I CAME TO A STOP AT A BUSY INTERSECTION, THE TRUCK BEGAN TO JERK WHEN I BEGAN TO ACCELERATE WHEN THE LIGHT TURNED GREEN. THE TRUCK WOULD NOT GO ABOVE 30 MPH AT THIS POINT. I DECIDED TO TURN AROUND AND GO BACK HOME, WHICH WAS ABOUT 5 MILES AWAY AND THE TRUCK KEPT DECELERATING THE MORE I HIT THE ACCELERATOR. I MANAGED TO MAKE IT HOME AND GET MY EXPLORER TOWED TO THE DEALERSHIP WHERE I PURCHASED MY VEHICLE. THE DIAGNOSIS WAS A BAD TRANSMISSION, IN A 5 MONTH OLD TRUCK, WITH LESS THAN 3500 MILES ON IT. MY EXPLORER HAS BEEN IN THE SHOP FOR TWO WEEKS, AND I COULD POSSIBLY BE LOOKING AT ANOTHER TWO WEEKS BEFORE IT IS REPAIRED BECAUSE THE PART IS ON BACK ORDER.
Power train, Jul 13, 2016
STARTED SMELLING SULFUR/ROTTEN EGGS EXHAUST THROUGH THE VENTS AROUND 3K MILES UNDER HARD ACCELERATION. IT'S A POLICE VERSION WITH THE 3.7L. SMELLED IT IN RE-CIRCULATION MODE AND THE FRESH AIR MODE. NOW HAVE 5900 MILES ON IT AND ONE DAY WHILE I WAS DRIVING UNDER NORMAL CONDITIONS 50-60 MPH, THE CHECK ENGINE LIGHT, AIRBAG LIGHT, AND WRENCH LIGHT CAME ON. THE DASH ALSO SAID "SEE OWNERS MANUAL". CAR ALSO MAKES A SPUTTERING NOISE. ...UPDATED 01/23/17 *BF
Visibility/wiper, Jul 13, 2016
JUST LEASED THIS 2016 FORD EXPLORER. IT HAS 700 MILES ON IT. WE HAVE NOT MADE A PAYMENT. I WAS DRIVING DOWN THE ROAD AT ABOUT 30 MILES PER HOUR. NOBODY WAS WITHIN A MILE OF ME. I WAS ALONE IN THE CAR. THE REAR WINDOW EXPLODED. I GOT OUT AND CHECKED THE WINDOW. IT CLEARLY HAD EXPLODED OUTWARD. THERE WAS NO EXTERNAL SOURCE TO CAUSE THE WINDOW TO EXPLODE. I AM A POLICE OFFICER, AND HAVE SEEN WHERE WINDOWS EXPLODE OR ARE SMASHED. THE WINDOW WILL TAKE A SLIGHT INDENT OR POOF OUTWARD FROM THE FORCE. IN THIS CASE, THE WINDOW WAS POOFED OUTWARD. THERE WAS ALSO A FAINT ORDER IN THE CAR AFTERWARD. IT ALMOST SMELLED LIKE THE MATERIAL FROM AIRBAGS, THOUGH CLEARLY NO AIRBAG HAD DEPLOYED. I DON'T KNOW IF THAT WAS FROM THE SHATTERED GLASS OR NOT.
Fuel/propulsion system, Jul 12, 2016
THE INSIDE OF THE SUV SMELLS EXHAUST GAS WHEN YOU ARE MERGING INTO FREEWAY ON RAMPS AND/OR PASSING SOMEONE. ESPECIALLY WITH THE SUNROOF OPEN.
Steering, Vehicle speed control, Engine, Jul 11, 2016
I WAS DRIVING MY 2016 FORD EXPLORER ON A BUSY STREET WHEN THE ENGINE LIGHT AND THE ORANGE WRENCH LIGHT CAME ON. THE CAR STALLED AND WOULD NOT ACCELERATE.IT LOST ALL POWER. I AM TERRIFIED OF DRIVING IT NOW. IT WOULD NOT MOVE FASTER THAN 5 MILES PER HOUR. THE CAR HAS 6,000 MILES ON IT.
Engine, Jul 11, 2016
ELECTRONIC THROTTLE BODY FAILED WHILE DRIVING DOWN HIGHWAY AT 50+ MPH. I COMPLETELY LOST ACCELERATION WHILE DRIVING IN THE CENTER LANE DURING A BUSY RUSH HOUR. IT IS BY THE GRACE OF GOD THAT I WAS ABLE TO CROSS THREE LANES AND MAKE IT ON TO THE SHOULDER. I TURNED OFF THE IGNITION AND WAITED ABOUT 10 MINUTES ON THE SIDE OF THE HIGHWAY. I STARTED THE IGNITION AGAIN AND I HAD ENOUGH POWER TO GET TO MY NEAREST FORD SERVICE SHOP ABOUT 10 MILES AWAY. AFTER THEY DIAGNOSED THE ISSUE, THE SERVICE TECH STATED MY ISSUE WOULD BE FIXED WITH A NEW PART BUT COULD NOT GUARANTEE THE FLAW THAT CAUSED THE ORIGINAL PART TO FAIL IN THE FIRST PLACE HAS BEEN RESOLVED. I ONLY HAVE 5600 MILES ON MY 2016 FORD EXPLORER AFTER 7 MONTHS OF RELATIVELY LIGHT DRIVING. I HAVE NO CONFIDENCE IN MY FORD EXPLORER OR FORD AS A COMPANY.
Fuel/propulsion system, Jul 11, 2016
MY WIFE WAS DRIVING OUR 2016 FORD EXPLORER THAT HAS 4900 MILES ON IT. AFTER MAKING A RIGHT HAND TURN THE CAR LOST POWER, WENT INTO (LIMP MODE) WRENCHES AND CHECK ENGINE LIGHT CAME ON. SHE MADE IT TO A PARKING LOT AND RESTARTED THE CAR WHICH RAN OK FOR ANOTHER MILE BEFORE IT LOST POWER AGAIN, RESTARTED AGAIN WITH THE SAME RESULT. DECIDED TO HAVE IT TOWED TO DEALER. WAS DIAGNOSED WITH AN INTERNAL THROTTLE BODY FAILURE. WAS TOLD BY THE DEALER THAT THE REPLACED THROTTLE BODY WAS THE SAME PART NUMBER AS THE FAILED ONE. HE WAS NOT SURE IF FORD HAD MODIFIED THE REPLACEMENT PART OR NOT. YOU SPEND ALL THIS MONEY ON A NEW CAR AND CAN'T BE SURE IF IT WILL MAINTAIN POWER AT HIGHWAY SPEED. IF FORD HAS MODIFIED THIS PART THEY SHOULD AT LEAST NOTIFY THEIR CUSTOMERS AND DEALERS TO ASSURE US DRIVERS THAT THE PROBLEM WILL NOT OCCUR AGAIN.
Power train, Engine, Jul 10, 2016
MY 2016 FORD EXPLORER WILL LOSE POWER UNDER VARIOUS DRIVING CONDITIONS. WHILE ON THE HIGHWAY AT 45-55 MPH THE CAR ENGINE DROPPED TO IDLE (~800 RPM) AND WOULD NOT RESPOND TO THE ACCELERATOR. THIS OCCURRED IN TRAFFIC AND CREATED MANY CLOSE CALLS. IT HAS OCCURRED THREE TIMES TO ME, AND RESEARCHING IT ON THE INTERNET HAS HAPPENED TO MANY OTHER PEOPLE WITH THE SAME MAKE/MODEL/YEAR. PLEASE INVESTIGATE. THIS IS A SIGNIFICANT SAFETY ISSUE.
Engine, Fuel/propulsion system, Jul 10, 2016
WHILE DRIVING AT 60 MPH ON A 4 LANE HIGHWAY, THE CAR SUDDENLY SHUT DOWN WITH NO WARNING. THE WENCH LIGHT CAME ON AND THE ENGINE WOULD ONLY ROUGH IDLE - PRESSING THE ACCELERATOR DID NOTHING. WE HAD TO COAST TO THE SIDE OF THE ROAD; FORTUNATELY THERE WAS VERY LITTLE TRAFFIC AT THE TIME, HAD TRAFFIC BEEN HEAVY WE COULD HAVE BEEN IN A VERY SERIOUS WRECK. AFTER HAVING THE VEHICLE TOWED TO A DEALERSHIP, WE LEARNED THAT THE THROTTLE BODY WAS FAULTY AND THIS HAS APPARENTLY BEEN A KNOW ISSUE WITH FORD FOR SEVERAL YEARS! THIS WAS A BRAND NEW VEHICLE THAT I HAVE OWNED LESS THAN 5 MONTHS. I STRONGLY BELIEVE FORD KNOWS ABOUT THIS PROBLEM BUT HAS REFUSED TO TAKE STEPS NEEDED TO RECTIFY THE SITUATION. EVEN THOUGH THE PART WAS ORDERED ON AN "EMERGENCY" BASIS, IT WAS OVER A WEEK BEFORE THE PART WAS DELIVERED; THIS SEEMS TO CONFIRM THAT FORD IS WELL AWARE OF THE ISSUE. FORD IS KNOWINGLY SELLING CARS WITH FAULTY PARTS AND THE PROBLEM COULD CAUSE A SERIOUS ACCIDENT.
Engine, Fuel/propulsion system, Jul 10, 2016
2016 FORD EXPLORER LIMITED W/ABOUT 7K MILES ON IT. RENTED THIS VEHICLE FROM A NATIONAL RENTAL CAR AGENCY. ON 7/8/2016 WHILE TRAVELING ON A STATE RD IN THE MIDDLE OF A MAJOR INTERSECTION THE GAS PEDAL STOPPED WORKING COMPLETELY AND I WAS SO LUCKY THAT I DID NOT GET REAR ENDED OR HIT BY OTHER CARS GOING BY AT 45MPH OR MORE. I WAS COMPLETELY SHAKEN UP. WHEN THE TRAFFIC SLOWED I MANAGED TO RESTART THE CAR AND THE GAS PEDAL STARTED TO WORK AGAIN AND THEN I WAS ABLE TO PULL TO SIDE OF THE ROAD AND CALL THE RENTAL COMPANY. THIS WAS THE SECOND FORD EXPLORER THAT WAS GIVEN TO US BY THE RENTAL COMPANY AFTER THE FIRST FORD EXPLORER 2016 ALSO WITH LOW MILEAGE GAVE US THE SAME PROBLEM FEW DAYS EARLIER. LUCKILY THE FIRST TIME WE WERE DRIVING ABOUT 45MPH ON THE OUTSIDE LANE OF A 6 LANE STATE RD WHERE WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD. I PASSED THIS INFORMATION ON TO THE BRANCH MANAGER OF THE RENTAL COMPANY WHO WAS NOT AWARE OF ANY RECALLS FOR THIS PROBLEM. I HOPE THIS WILL ALERT THEM TO PULL OUT THIS PARTICULAR MODEL FROM THEIR INVENTORY UNTIL THEY HAVE THEM ALL FIXED. PERHAPS THIS WILL HELP SAVE SOME UNNECESSARY ACCIDENTS AND EVEN A FATALITY. WE ARE STAYING AWAY FROM THIS VEHICLE TYPE AND MODEL FROM NOW ON UNTIL THEY HAVE A RECALL FOR THIS ISSUE.
Power train, Other or unspecified, Engine, Jul 10, 2016
I WAS DRIVING CLOSE TO MY HOUSE AND ALMOST CAUSED A BIG ACCIDENT WHILE I HAD MY CHILDREN ON BOARD. THE CAR STOPPED COMPLETELY ( SUDDENLY STOPPED) AND LOST POWER, I WAS LUCKY THAT NOT ACCIDENT OCCURRED ( CAN U IMAGINE IF I WAS IN THE MIAMI EXPRESSWAY AND THAT HAPPENED). I'M ATTACHING A PIC SHOWING THE CHECK ENGINE, WRENCH LIGHT THAT CAME ON WHILE I WAS DRIVING. I DID SOME RESEARCH ONLINE AND FOUND OUT THAT MANY AMERICANS ARE HAVING THE SAME ISSUES, IT IS A DEFECTIVE THROTTLE BODY THAT CAUSES THE VEHICLE TO SLOW DOWN AND SHUTDOWN AT ANY TIME. FORD IS ALREADY AWARE OF THE PROBLEM AND YOU GUYS MORE LIKELY ARE AWARE TOO. WHAT ARE YOU GUYS WAITING TO ISSUE A RECALL?? WAITING FOR SOMEONE TO DIE?
Other or unspecified, Jul 8, 2016
EXHAUST OR BURNING SMELL INSIDE INTERIOR CABIN WHEN ACCELERATING.