2017 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,700 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Explorer model years with reports.
Of the 2017 reports, 34 involved a crash and 11 involved a fire. 51 people were injured.
What owners report most often
Recalls and investigations
Structure, bodyJul 14, 2026
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Campaign 26V448000 on NHTSA.gov
Suspension, rearFeb 20, 2026
Ford Motor Company (Ford) is recalling certain 2017-2019 Explorer vehicles. The rear suspension toe links may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will replace the toe links, free of charge. Owner notification letters were mailed on March 16, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S08. This recall is an expansion of previous NHTSA recall number 21V537. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 25, 2026.
Campaign 26V101000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Structure, bodyMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Campaign 25V347000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Structure, bodyMay 5, 2021
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Campaign 21V316000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
SeatsSep 11, 2019
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.
Occupants my contact the sharp edges when reaching between the power front seat and center console, increasing their risk of injury.
Ford will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge. The recall began November 8, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S29.
Campaign 19V651000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
SteeringAug 28, 2017
Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.
If the heat shield detaches, the steering gear may overheat, increasing the steering effort required by the driver, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers to inspect and replace the heat shield fasteners as needed, free of charge. The recall began on September 13, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S23.
Campaign 17V530000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Seats, front assembly, reclinerMay 22, 2017
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, "Head Restraints" and 207, "Seating Systems."
If the occupant is not adequately restrained in the event of a crash, they have an increased risk of injury.
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall began on June 7, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.
Campaign 17V332000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerDec 22, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.
An oil leak, in the presence of an ignition source, increases the risk of a fire.
Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall began on January 31, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S46.
Campaign 16V925000 on NHTSA.gov
Representative owner complaints: structure
660 reports, newest first. Show all
Structure, May 29, 2023
The pillar trim windshield molding on both sides detached and flew off the vehicle while driving on the highway.
Structure, May 29, 2023
Windshield trim flew off driving down the interstate, hit my side mirror, and passenger window. The trim piece put my family and me in a dangerous situation. It could have easily broken the window. No warning.
Structure, May 28, 2023
Right side pillar trim detached at 70 mph on freeway causing other vehicles to avoid flying debris.
Structure, May 19, 2023
The windshield trim on the drivers side flew off while I was driving on the highway unexpectedly and startled me. I was driving at 75mph and could have easily lost control of my vehicle. This is very dangerous! While searching for how to fix it online, I read that this is VERY common! How is this not a recall? This is awful!
Structure, May 18, 2023
As I was driving down the freeway the panel between the front and rear passenger door flew off. Noticed today that the driver side one is loose and it holds the keyless entry pad.
Structure, May 18, 2023
As I was driving on the freeway, the windshield trim panel flew off my car. This put the safety of the cars behind me in jeopardy as it did or could have hit them or caused an accident by people attempting to avoid running over it in the road. I took my car to a Ford and they said this car is notorious for having this problem and they see it all the time. The previous owner of this car said that the trim on the opposite side had flown off too and had to have It replaced as well.
Structure, May 18, 2023
The contact owns a 2017 Ford Explorer. The contact stated that after parking the vehicle, it was discovered that the passenger’s side windshield trim panel had detached from the vehicle. Later while driving approximately 70 MPH, the front driver’s side windshield trim panel detached from the vehicle. The contact rolled down the window to retrieve the detached panel to prevent the trim panel from separating from the vehicle. The vehicle was taken to the local dealer who indicated that the trim panels needed to be replaced. The vehicle was not yet repaired. The contact stated that vehicle had experienced the failure listed in the NHTSA Action Number: PE23001 (Equipment). The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 60,000.
Structure, May 11, 2023
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the passenger’s side windshield trim detached. Additionally, while driving at 80 MPH, the driver’s side windshield trim detached. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was 126,415.
Structure, May 11, 2023
Was driving at highway speeds when a hitting sound was heard to the body. Could not determine while driving what or where the noise came from. Later discovered the RH side a-pillar trim had detached from the car. Unsure whether the trim piece affected other vehicles on the road.
Structure, May 9, 2023
Outer plastic A-Pillar Trim detaching from body of vehicle, putting other drivers at risk of vehicle parts coming off and hitting vehicle or causing accident
Structure, May 9, 2023
Passenger side Window trim. Trim detached flying off at traffic behind almost striking vehicle traveling directly behind my vehicle on interstate. No inspections have been completed by any professionals at this time. trim retainer is broke in half while still attached to the car. the trim piece itself was unable to be safely recovered. rubber along windshield next to trim came loose minutes before.
Structure, May 8, 2023
August 28, 2021 I was driving on the interstate when out of nowhere the rubber moulding/trim on my passenger side came partially detached and continued to bang up my window for the remainder of my trip (about 20 minutes at that time) until I could safely pull over and see what was happening. Majority of the rubber was missing and continued to disintegrate and fall off over the last 2 years. Yesterday, May 7, 2023, I was again driving on the highway when the entire pillar trim/moulding and rubber flew off the driver's side going 60+ mph which hit my mirror and side door chipping the paint on it's departure from my vehicle. This is obviously a major safety issue and needs to be a recall immediately. I've had nothing but continuous problems with this poorly manufactured vehicle (including the roof racks STILL not being repaired after over 10 repairs from the local Ford service department). Thank God no other car was around to get hit by the flying parts off my car!
Structure, May 6, 2023
While driving, a large piece of debris came off of my windshield area causing the vehicle next to me to swerve. The remaining material was flapping in the air at highway speeds causing a startle reaction. I initially thought I had hit something. When stopped, I discovered the material in question was coming from around the windshield. Large portions of the material are coming loose.
Structure, May 2, 2023
I've had both passenger and driver side Windshield A-Pillar Molding rip off while driving on highway which thankfully no one was behind me but could have causes serious damage if it hit another vehicle going 70 mph. Both of these have failed to stay intact/ place
Structure, May 2, 2023
I was driving down the interstate and the passenger side pillar molding appliqué completely dislodged and flew off behind me, narrowly missing a vehicle behind me. Had I not already been in the furthest left lane, it would have hit another car. When I arrived to my destination, I checked the same part on the drivers side, which includes the electric keypad entry, and it was also pulling away at the top. I contacted the ford dealership. They said this was a commonly known issue, but unfortunately was only recalled up until the 2016 model so I would have to pay to replace the complete molding all around each window and possibly onto the windshield. Their comment was that it’s basically only attached with 3M double sided tape.
Structure, Apr 27, 2023
Windshield trim ripped off at highway speeds. Blocked driver vision and then flew into air striking vehicle behind. This could have caused a serious accident in either vehicle. I know you are researching for recall at this time. It should have been recalled years ago.
Structure, Apr 16, 2023
Traveling at highway speeds the front passenger side door trim flew off the car. It looks like the adhesive that was holding it on gave out.
Structure, Apr 11, 2023
Right side of windshield frame piece fell off while driving
Structure, Apr 11, 2023
The windshield trim flew off and almost caused two accidents and the car is unsafe to drive with this missing as well as what happens when the other one flies off. The trim on the top of the car, both of them have flown off and almost cause two additional accidents. The trim on the back is completely cracked and came that way on the car. This has been very dangerous and could harm my children and I and other drivers. As well as extremely stressful. I have three children's live at risk. There were 3 different incidents.
Structure, Apr 10, 2023
As with 2 million other Ford Explorer drivers my passenger side windshield trim came off.
Structure, Apr 6, 2023
The contact owns a 2017 Ford Explorer. The contact stated while driving at an undisclosed speed, the windshield trim panel started to detach from the windshield and partially separated. The vehicle was taken to an unknown dealer, who informed the contact that the VIN was not included in a recall. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 73,720.
Structure, Mar 31, 2023
The contact owns a 2017 Ford Explorer. The contact stated while driving 75 MPH, the driver’s side windshield pillar trim separated from the windshield, struck the driver’s side door window, and then struck the truck behind. The contact veered to the side of the road to inspect the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 53,253.
Structure, Other or unspecified, Mar 30, 2023
Door trim coming off of my well maintained 2017 Explorer in 3 places. Estimate for repair was obtained from Ford garage but I am angry I have to pay for this as it is no fault of mine that this is happening to my vehicle. I am worried these pieces will fly off and be a hazard to other drivers on the road, as I keep reading statements of this happening to others. Ford should stand behind their products when this is a potential safety hazard.
Structure, Mar 30, 2023
Frame piece flew off while driving. This put other drivers at risk. I have taken pictures of multiple other Ford Explorers with the same missing piece on either side. Mine came off the drivers side.
Structure, Mar 28, 2023
The trim on the driver side of the windshield blew off while driving.