2017 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,700 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Explorer model years with reports.
Of the 2017 reports, 34 involved a crash and 11 involved a fire. 51 people were injured.
What owners report most often
Recalls and investigations
Structure, bodyJul 14, 2026
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Campaign 26V448000 on NHTSA.gov
Suspension, rearFeb 20, 2026
Ford Motor Company (Ford) is recalling certain 2017-2019 Explorer vehicles. The rear suspension toe links may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will replace the toe links, free of charge. Owner notification letters were mailed on March 16, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S08. This recall is an expansion of previous NHTSA recall number 21V537. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 25, 2026.
Campaign 26V101000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Structure, bodyMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Campaign 25V347000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Structure, bodyMay 5, 2021
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Campaign 21V316000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
SeatsSep 11, 2019
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.
Occupants my contact the sharp edges when reaching between the power front seat and center console, increasing their risk of injury.
Ford will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge. The recall began November 8, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S29.
Campaign 19V651000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
SteeringAug 28, 2017
Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.
If the heat shield detaches, the steering gear may overheat, increasing the steering effort required by the driver, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers to inspect and replace the heat shield fasteners as needed, free of charge. The recall began on September 13, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S23.
Campaign 17V530000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Seats, front assembly, reclinerMay 22, 2017
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, "Head Restraints" and 207, "Seating Systems."
If the occupant is not adequately restrained in the event of a crash, they have an increased risk of injury.
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall began on June 7, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.
Campaign 17V332000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerDec 22, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.
An oil leak, in the presence of an ignition source, increases the risk of a fire.
Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall began on January 31, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S46.
Campaign 16V925000 on NHTSA.gov
Representative owner complaints: other or unspecified
374 reports, newest first. Show all
Other or unspecified, Jan 23, 2018
VEHICLE IS TWO MONTHS OLD. SINCE PICKUP VEHICLE HAS HAD A SMELL OF ROTTEN EGGS. MORE RECENTLY, I'VE BEEN GETTING A REVERB SOUND (LIKE ONE WINDOW IS CRACKED) WHICH I CAN FEEL IS DUE TO A POOR SEAL ON THE DRIVERS DOOR. WHEN IT WAS VERY COLD HERE WITH 40MPH WINDS I ACTUALLY FELT WIND COME IN THE DOOR-SEAL. WHILE THE ROTTEN EGG SMELL SUBSIDED, I GET AN EXHAUST FUME SMELL WHEN PARKED NEAR BUILDING REAR-WAYS IN, SUCH AS WHEN I PURCHASED THE CAR AND IT WAS REVERSED AGAINST STEPS. THE SMELL OF THE EXHAUST FUMES FILLS THE CABIN CAUSING A HEADACHE AND HAVING TO CRACK THE WINDOWS TO AVOID THE SMELL. I'VE BEEN AVOIDING DRIVING THE CAR, WILL BE CALLING FORD SOON TO CHECK FOR A FIX FOR THIS. BRAND NEW 2017 FORD EXPLORER SPORT AND EXHAUST FUMES FILLING THE CABIN, EVEN WITH CIRCULATION SELECTED, SO IT SHOULDN'T BE BRINGING OUTSIDE AIR IN. FURTHER A POOR SEAL / FITMENT OF THE DRIVERS SIDE DOOR, POSSIBLY ADDING TO THIS ISSUE?
Other or unspecified, Jan 18, 2018
SINCE I PURCHASED THE CAR I NOTICED A FOUL SMELL ON THE INTERIOR. IT SMELLS LIKE ROTTEN EGGS. NOW THAT IT IS WINTER AND I AM WARMING UP MY CAR PRIOR TO GETTING AN IT I NOTICED THAT THAT SAME SMELL PERMEATES THE EXTERIOR OF THE CAR AS WELL. MY ONLY ASSUMPTION COULD BE THAT WHATEVER IS COMING OUT OF THE CAR IS SOMEHOW LEAKING INSIDE THE INTERIOR OF MY CAR. IT IS A SMELL THAT MAKES YOU VERY VERY SICK TO YOUR STOMACH. CALLING MY FORD DEALERSHIP DID NO GOOD AS THEY ACTED LIKE THEY HAD NO IDEA WHAT THIS PROBLEM COULD BE.
Other or unspecified, Engine, Jan 12, 2018, crash
THERE'S EXHAUST FUME IN THE CABIN MY WIFE HAS SUFFERED SEVERE HEADACHE AFTER 60 MINS OF DRIVING INCLUDED MY 20MONTHS OLD BABY. MY CAR HAS ALREADY BEEN REPAIRED ONCE AND IS IN THE SHOP AGAIN BECAUSE I LEFT A CO2 SENORS IN BACK SEAT AND HAS GONE OFF MULTIPLE TIMES. FORD IS NOT BEING VERY HELPFUL BECAUSE I DON'T WANT THE CAR ANYMORE. IT IS A HUGE SAFETY CONCERN AND I DON'T WANT MY WIFE AND TODDLER IN THE VEHICLE AT ALL.
Other or unspecified, Jan 4, 2018
WHEN APPLYING JUST THE SLIGHTEST BIT OF PRESSURE TO THE BRAKE PEDAL AT THE SAME MOMENT THE BRAKE LIGHTS COME ON A CLANKING OR CLICKING NOISE HAPPENS. THE NOISE SOUNDS LIKE IT IS COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE NOISE IS ALSO RANDOM AND DESPITE EFFORTS TO INTENTIALLY DUPLICATE NOISE, IT APPEARS TO HAPPEN RANDOMLY. BROUGHT THE VEHICLE TO FORD DELEARSHIP 5 PLUS TIMES AND THEY HAVE FIXED EVERYTHING FROM THE SUSPENSION TO NUTS AND BOLTS BUT HAVE YET TO RESOLVE THE PROBLEM. THE NOISE OCCURS WHEN THE VEHICLE IS IN MOTION AND AT THE EXACT MOMENT ANY PRESSURE IS APPLIED TO THE BRAKE PEDAL.
Other or unspecified, Dec 26, 2017
EXHAUST FUMED SMELL IN CAR... SPECIFICALLY WHEN AC IS RUNNING AND BACKING UP
Other or unspecified, Dec 7, 2017
FORD RECALL. I STARTED FEELING FATIGUED, NAUSEOUS AND GETTING HEADACHES OVER THE PAST WEEK AFTER DRIVING TO AND FROM WORK. I DROVE HOME FROM WORK ON 12/6/2017 AT NIGHT AND WAS STRUGGLING TO KEEP MY EYES OPEN AND GOT SICK. MY WIFE SAID SHE SMELLED A CHEMICAL TYPE SMELL IN THE CAR. WE DID SOME RESEARCH AND FOUND THAT FORD ACKNOWLEDGED SOME EXPLORERS HAVE AN ISSUE WHERE THE EXHAUST FUMES GET BACK INTO THE CAR. I TOOK THE CAR TO THE DEALER TODAY AND THEY SAID IT WAS CONFIRMED TO HAVE THE PROBLEM AND THEY FIXED IT.
Other or unspecified, Dec 5, 2017
HAVE THE CARBON MONOXIDE SMELL INSIDE MY SUV. I TOOK IT TO THE DEALERSHIP IN OCT. AND WAS TOLD PARTS WERE BACKORDERED TO DEC. FORD RUSHED IN PARTS AND REPLACED A LIST OF THINGS. THAT FIX FAILED AND STILL HAVE THE SAME ISSUE WITH NO ETA ON WHEN IT WILL BE LOOKED AT AGAIN. FORD REFUSES TO TAKE THE SUV IN AGAIN AND FORD REFUSES TO TALK ABOUT THIS ISSUE. I DO TRAVEL FOR PERSONAL USE AND HAVE HAD THE STRONG ODER INSIDE AND HAVE HAD BAD HEADACHES AND DROWSINESS. I GET THE ODER DRIVING, TAKING OFF FROM STOPS OR GETTING ON THE FREEWAY/INTERSTATE.
Other or unspecified, Dec 2, 2017
EXHAUST LEAKING INTO CABIN OF VEHICLE: WHILE DRIVING I NOTICED AFTER A PERIOD OF 1 HOUR I GET DIZZY, HEADACHES, AND FEEL NAUSEATED. WHEN AFTER ARRIVING AT MY DESTINATION I FELT VERY LETHARGIC TAKING MANY HOURS BEFORE I FELT RELIEF. MY WIFE NOTICED IT DRIVING ON A TWO HOUR TRIP WHERE HER VISION BECAME DOUBLED. AFTER BEING OUT OF THE VEHICLE SHE FOR A PERIOD OF TIME SHE FELT BETTER. I SPOKE WITH MY DEALER ABOUT THE ISSUE WHEN DOING ROUTINE MAINTENANCE AND FORD TOLD ME THAT THEIR IS NO RECALL AT THE MOMENT FOR THIS COMPLAINT.
Other or unspecified, Engine, Nov 20, 2017
THERE'S EXHAUST FUME IN THE CABIN AFTER HARD ACCELERATION(RPM WAS AROUND 5000). AND MY FAMILY SUFFERED A SEVERE HEADACHE AFTER 90 MINUTES DRIVING INCLUDED MY 12 MONTHS OLD BABY. MY CAR HAS ALREADY BEEN REPAIRED TWICE IN FORD, BUT IT HAS NOT BEEN RESOLVED.
Other or unspecified, Engine, Nov 11, 2017
I BOUGHT A 2017 FORD EXPLORER FOR MY DAUGHTER TO DRIVE BACK AND FORTH TO COLLEGE. SHE HAS BEEN EXPERIENCING DIZZINESS, HEADACHES AND NEARLY PASSED OUT AFTER DRIVING THE VEHICLE. WHEN I GET IN THE VEHICLE AND START IT UP, IT SMELLS LIKE EXHAUST INSIDE THE VEHICLE. THERE IS OBVIOUSLY A PROBLEM.
Other or unspecified, Nov 4, 2017
CARBON MONOXIDE EMISSIONS IN AIR CONDITIONING SYSTEM
Other or unspecified, Nov 2, 2017
ORIGINALLY FILED COMPLAINT 10883479 AND 10954630 ON A 2015 FORD EXPLORER LIMITED FOR EXHAUST ODOR IN THE CABIN. AFTER SEVERAL TSB REPAIRS THE EXHAUST ODOR WAS STILL IN THE CABIN. ON JUNE 20, 2017, I PAID $4670.29 AND FORD REPLACED MY 2015 WITH A SIMILAR 2017 FORD EXPLORER LIMITED. ABOUT 12 MILES AFTER DRIVING MY NEW 2017 DOWN THE FREEWAY FROM THE DEALERSHIP, THERE WAS EXHAUST ODOR IN THE CABIN ON MY NEW EXPLORER. SO I FILED ANOTHER COMPLAINT 11010052, SEE DETAILS OF FAILURE MODE. THEREAFTER FORD DID PHASE 1 OF TSB 17-0044 ON ORDER 57558, AND AFTER FURTHER EXHAUST ODORS IN THE CABIN, FORD DID THE SECOND PHASE OF THE TSB ON ORDER 57730. I STILL HAVE EXHAUST ODOR IN THE CABIN, THE ODOR IS NOT AS STRONG AND DOES NOT LAST AS LONG, BUT IT IS STILL THERE. FORD ADVISED THAT THERE IS ANOTHER REPAIR 17N03, BUT THIS APPEARS TO ALREADY TO HAVE BEEN DONE ON THE TSB 17-0044. THE DEALER, SCOTT PETERSON MOTORS OF STURGIS IN SD, HAS DONE ALL THAT THEY CAN DO SO FAR I APPRECIATE THEIR EFFORTS IN GOING THE EXTRA MILE. CONSEQUENTLY, I AM FILING ANOTHER COMPLAINT IN AN EFFORT TO ASSIST FORD IN RESOLVING THIS PROBLEM.
Other or unspecified, Oct 28, 2017
THERE'S SOME BURNING ODOR IN THE CABIN. MY FAMILY SUFFERED A SEVERE HEADACHE AFTER 2 HOURS DRIVING INCLUDED MY 11 MONTHS OLD BABY.
Other or unspecified, Engine, Oct 23, 2017
SMELL OF EGG/SULFUR IN THE CABIN OF THE CAR AFTER RAPID ACCELERATION. I HAD NOTIFIED THE DEALERSHIP AT MY LAST OIL CHANGE. THEY DIDN'T SEEM CONCERNED ABOUT IT. THE SMELLS HAS CONTINUED. DEALERSHIP IS NOW TELLING ME TO WAIT TILL NOV 1ST. THIS HAS BEEN HAPPENING SINCE I BOUGHT THE CAR IN DEC 2016 AND HAS STEADILY GOTTEN WORSE. I DIDN'T THINK IT WAS A BIG DEAL SINCE THE DEALERSHIP DIDN'T SEEM CONCERNED.
Other or unspecified, Oct 22, 2017
HAVING HEAD ACHES AND SHORT OF BREATH, CHEST PAINS, FATIGUE,DIZZINESS. HARD TIME BREATHING. POSSIBLE CARBON MONOXIDE POISONING.
Other or unspecified, Oct 19, 2017
EXHAUST IS ENTERING THE VEHICLE AND MAKING MYSELF AND MY 2.5 YEAR OLD SON SICK. I IMMEDIATELY GET A HEADACHE WHEN DRIVING AND FEEL NAUSEOUS, EXTREME FATIGUE, BODY AND MUSCLE ACHES, MEMORY ISSUES, CONFUSION, AND I'VE BEEN COUGHING UP BROWN MUCOUS WHICH IS LINKED TO THE INHALATION OF HAZARDOUS POLLUTION AND GASES. THESE SYMPTOMS LAST LONG AFTER I AM FINISHED DRIVING MY CAR AND HAVEN'T GONE AWAY FOR MORE THAN FOUR DAYS. MY SON IS HAVING THE SAME SYMPTOMS AND IT MAKES ME NERVOUS BECAUSE EXPOSURE TO THESE GASES WILL HINDER HIS NEURODEVELOPMENT. IT IS DIFFICULT TO SAY WHEN THE GAS IS ENTERING THE CAR, BUT I OPENED MY SUNROOF WHILE DRIVING THIS MORNING WITH THE WINDOWS UP AND THE A/C ON AND I COULD SMELL A NATURAL GAS SMELL AND I FELT THE EFFECTS OF INHALING THE GAS IMMEDIATELY. THE GAS WAS ESCAPING THROUGH THE SUNROOF AND RIGHT BY MY HEAD.
Other or unspecified, Oct 18, 2017
CAR SMELLS LIKE ROTTEN EGGS FROM THE OUTSIDE OF THE VEHICLE. I NOTICED A SLIGHT ODOR IN THE TRUNK AREA, BUT IT'S MOSTLY COMING FROM UNDERNEATH THE VEHICLE.
Other or unspecified, Oct 17, 2017
MY PARENTS BOUGHT THIS UNIT 8 MONTHS AGO FROM TIPTON FORD DEALERSHIP IN BROWNSVILLE TX. SOON AFTER THAT MY MOM STARTING COMPLAINING ABOUT TINGLING IN HER HANDS AND HAD LOST 8 POUNDS IN 2 WEEKS. SHE WAS RECENTLY ADMITTED IN THE HOSPITAL FOR 4 DAYS WITH CARBON MONOXIDE LEVEL IN HER BLOOD. THE LOCAL FORD DEALERSHIP HAS NOT BEEN HELPFUL WHAT SO EVER.
Other or unspecified, Oct 17, 2017
MY WIFE AND I PURCHASED A 2017 FORD EXPLORER AND SHE WAS COMPLAINING OF BURNING EYES AND NESUEA I DID THINK NOTHING OF IT UNTIL I SAW A CBS REPORT ABOUT THE POLICE INTERCEPTORS SO WHEN I WENT TO MY LOCAL DEALERSHIP AND ASKED THEM ABOUT IT THEY SAID NOT TO WORRY BECAUSE MY EXPLORER WAS NOT PART OF THE RECALL PLEASE NHTSA MAKE THEM TAKE THE EXPLORERS BACK AND EXCHANGE IT'S NOT FAIR THAT WE PAID FOR A $34,000 VEHICLE THAT IS NOT SAFE FOR US AND THE PUBLIC THANK YOU,
Other or unspecified, Oct 17, 2017
EXHAUST SMELL.....ROTTEN EGGS OR SULFER SMELL WHILE ACCELERATING WITH THE A/C ON IN RECIRCULATE SO I KNOW ITS NOT FROM OUTSIDE VEHICLES
Other or unspecified, Oct 14, 2017
WHEN ACCELERATING VEHICLE OVER 45 MPH EXHAUST FUMES INSIDE VEHICLE APPARENTLY COMING THROUGH AC VENTS
Other or unspecified, Oct 8, 2017
EXHAUST FUMES COMING INSIDE CAR WHEN ACCELERATING
Other or unspecified, Oct 7, 2017
OUR 2017 FORD EXPLORER SPORT HAS A CONSTANT FOUL SMELL AFTER ACCELERATION. THE SMELL OVERWHELMS THE PASSENGER COMPARTMENT AND IS SIMILAR TO A SULFUR OR BURNING HAIR SMELL. ADDITIONALLY, IF THE VEHICLE IS STOPPED IDLE FOR ANY PERIOD OF TIME, UPON INITIAL ACCELERATION, A LARGE CLOUD OF WHITE SMOKE COMES FROM THE TAILPIPES.
Other or unspecified, Oct 7, 2017
EXHAUST FUMES IN CABIN ARE EXTREMELY STRONG WHEN DRIVING 35 MPH OR HIGHWAY. I AM LIGHTHEADED, DIZZY,TROUBLE BREATHING EXASPERATED WITH COPD AND ASTHMA. DEALER SAID THEY DID NOT NOTICE EXHAUST IN CABIN WITH CO DETECTOR.
Other or unspecified, Oct 5, 2017
EXHAUST FUME LEAKS INTO PASSENGER CABIN - PROBLEM SINCE PURCHASING THIS VEHICLE NEW THIS SPRING; ANYTIME WHEN ACCELERATING TO MERGE INTO HIGHWAY TRAFFIC WITH RECIRCULATING AC ON A BURNING OIL OR ACRID ODOR LEAKS INTO THE CABIN. IN AN ATTEMPT TO FIX THE PROBLEM THE LOCAL FORD DEALER 'RESEALED" THE UNDERCARRIAGE, HOWEVER THE PROBLEM PERSIST. ON A RECENT 400 MILE ROAD TRIP WITH RECIRCULATING AC ON PASSENGER AND DRIVER GOT VERY DROWSY, WINDOWS HAD TO BE OPENED, RECIRCULATING AC TURNED OFF AND STOPS MADE TO SHAKE OFF THE EFFECTS. MY PREVIOUS 2013 FORD EXPLORER HAD THE SAME EXHAUST PROBLEM BUT NEVER LIKE THIS. WHEN I PURCHASED THIS NEW MODEL I TOOK IT ON FAITH THE "PROBLEM" WOULDN'T AFFECT THE 2017S. FORD HAS HAD A LONG TIME TO FIGURE THIS OUT AND CORRECT WHATEVER MANUFACTURING OR DESIGN DEFECT IS CAUSING THIS. I WILL CONTACT THE LOCAL DEALER WHO HAS BEEN VERY ACCOMMODATING TO ADVISE I HAVE FILED THIS COMPLAINT. I JUST WANT A SUV THAT DOESN'T HAVE THIS ISSUE SINCE 80% OF MY TRIPS ARE 40+ MILES OF HIGHWAY DRIVING AT HIGHER SPEEDS. ALL I WANT IS A FORD EXPLORER THAT DOESN'T PUT MY HEALTH AT RISK.