2017 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,700 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Explorer model years with reports.
Of the 2017 reports, 34 involved a crash and 11 involved a fire. 51 people were injured.
What owners report most often
Recalls and investigations
Structure, bodyJul 14, 2026
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Campaign 26V448000 on NHTSA.gov
Suspension, rearFeb 20, 2026
Ford Motor Company (Ford) is recalling certain 2017-2019 Explorer vehicles. The rear suspension toe links may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will replace the toe links, free of charge. Owner notification letters were mailed on March 16, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S08. This recall is an expansion of previous NHTSA recall number 21V537. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 25, 2026.
Campaign 26V101000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Structure, bodyMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Campaign 25V347000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Structure, bodyMay 5, 2021
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Campaign 21V316000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
SeatsSep 11, 2019
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.
Occupants my contact the sharp edges when reaching between the power front seat and center console, increasing their risk of injury.
Ford will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge. The recall began November 8, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S29.
Campaign 19V651000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
SteeringAug 28, 2017
Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.
If the heat shield detaches, the steering gear may overheat, increasing the steering effort required by the driver, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers to inspect and replace the heat shield fasteners as needed, free of charge. The recall began on September 13, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S23.
Campaign 17V530000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Seats, front assembly, reclinerMay 22, 2017
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, "Head Restraints" and 207, "Seating Systems."
If the occupant is not adequately restrained in the event of a crash, they have an increased risk of injury.
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall began on June 7, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.
Campaign 17V332000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerDec 22, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.
An oil leak, in the presence of an ignition source, increases the risk of a fire.
Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall began on January 31, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S46.
Campaign 16V925000 on NHTSA.gov
Representative owner complaints: other or unspecified
374 reports, newest first. Show all
Structure, Other or unspecified, Dec 15, 2019, crash
WHILE MY VEHICLE WAS PARKED ON MY FLAT DRIVEWAY MY DAUGHTER BACKED HER FORD EDGE INTO THE REAR OF THE EXPLORER AT A LOW RATE OF SPEED. THE EXPLORER WHICH WAS NOT RUNNING AND WAS TURNED OFF AND IN PARK AT THE TIME ROLLED OFF THE DRIVEWAY. ROLLED THROUGH AN OPEN LOT BEHIND OUR HOUSE. THE VEHICLE CONTINUED TO ROLL THROUGH THE OPEN LOT AND CROSSED THE NEIGHBORHOOD STREET BEHIND OUR HOUSE. THE VEHICLE THEN ROLLED THROUGH ANOTHER VACANT LOT, AND ROLLED DOWN AN EMBANKMENT THROUGH ANOTHER LOT. THE VEHICLE STOPPED ONLY AFTER STRIKING A TREE AND COMING TO REST. IN ALL THE VEHICLE TRAVELED APPROX 300 YARDS AND HAD IT NOT STRUCK THE TREE IT WOULD HAVE CROSSED A BUSY TWO LANE ROAD. I GOT TO THE VEHICLE IT WAS LOCKED AND IN PARK. THERE WAS A GOOD AMOUNT OF FRONT END DAMAGE AND THERE WAS NO AIRBAG DEPLOYMENT. I WAS ABLE TO DRIVE THE VEHICLE BACK TO OUR HOUSE BUT IT COULD NOT BE DRIVEN ANY FURTHER.
Other or unspecified, Dec 1, 2019
EXHAUST SMELL COMING INTO THE CABIN OF THE VEHICLE. SMELLS LIKE HOT EXHAUST THAT IS COMING IN THROUGH THE FRONT VENTS WHILE DRIVING DOWN THE HIGHWAY. SMELLS VERY BAD AND CAN'T BE GOOD FOR YOU.
Other or unspecified, Oct 30, 2019
EXHAUST AND CARBON MONOXIDE COMING INTO CABIN OF CAR. FORD SAID THEY FIXED THE ISSUE WITH TSB17-0044, BUT THAT HAS NOT FIXED THE PROBLEM. MY WIFE AND I GET DIZZINESS AND THE KIDS COMPLAIN OF THE SMELL AND HEADACHES.
Other or unspecified, Oct 11, 2019
HANKOOK VENTUS S1 NOBLE 2 TIRES, SIZE 255/50/R20/105H FOR FORD EXPLORER 2017 WORE OUT UPON INSPECTION. MILEAGE WAS UNDER 21, 000 AND TIRE THREAD WAS REALLY BAD. NEEDED TO BE REPLACED. DEALER SAID IT WAS MY RESPONSIBLITY. HANKOOK TIRES ARE SUPPOSED TO LAST FOR 50,000 MILES. THESE TIRES SHOULD BE RECALLED. DEALER WAS ABLE TO PAY FOR 60% OF TIRES AND REPLACED WITH NEW ONE, HOWEVER, I HAD TO PAY FOR 40%. RIDICULOUS NEVER HAVE I PAYED FOR NEW TIRE WITH A LEASED CAR. WILL NEVER DO BUSINESS WITH FORD. THIS IS A SAFETY HAZARD, TIRES NEED TO BE RECALLED, NOTICED SAME TIRES ON BRAND NEW FORD EXPLORER 2020. DEALERSHIP HAS PICTURES ETC.
Other or unspecified, Oct 11, 2019
I WENT OUT TO MY CAR THIS MORNING TO GO TO WORK AND FOUND THAT THE REAR WINDOW OF THE VEHICLE HAD SHATTERED. IT SEAMS LIKE IT MAY HAVE ORIGINATED FROM WHERE THE WIPER GOES THROUGH THE REAR GLASS. I KNOW THAT IT WASN'T BROKEN BY ANYONE BECAUSE I HAVE SECURITY CAMERAS. THE VEHICLE WAS PARKED IN MY DRIVEWAY.
Wheels, Other or unspecified, Oct 8, 2019
PURCHASED 2017 FORD EXPLORER DECEMBER 2017 WITH ORIGINAL HANKOOK VENTUS S1 NOBLE2 255/50R20 105H TIRES. HAVE 17,000 MILES AND HAVE BEEN ROTATED AT EACH OIL CHANGE; BEEN HAVING EXTREME TREADWEAR AND WAS TOLD BY THE AUTHORIZED DEALER THAT ITHE TIRES ARE BAD AND NEED REPLACED. DEALER SUGGESTED TO CONTACT HANKOOK DIRECTLY BECAUSE OTHERS HAVE EXPERIENCED SIMILAR ISSUES. I CONTACTED HANKOOK CUSTOMER SERVICE AND WAS TOLD THAT THE TIRES ARE BAD BUT THEY HAVE TO BE 4/32 TO GET A PRO RATED DISCOUNT, AT THIS TIME I HAVE 1-3/32, 2- 4/32 AND 1- 5/32, THE FORD DEALER WOULD NOT HONOR THE NEW CAR WARRANTY BECAUSE THEY SAID IT ISN'T A SAFETY ISSUE AND HANKOOK NEEDS TO TAKE CARE OF IT. MEANWHILE, NO ONE WANTS TO TAKE FULL RESPONSIBILITY FOR THESE BAD TIRES AT ONLY 17000 MILES, EVEN THOUGH THE EXPLORER IS RATED ON TOP FOR ROLLOVERS WITH A BLOWOUT... THIS IS ANOTHER DANGEROUS ISSUE SIMILAR TO THE FIRESTONE DISASTER. ARE THEY GOING TO WAIT UNTIL THERE ARE DEATHS BEFORE THEY START REPLACING THESE DEFECTIVE TIRES?
Steering, Vehicle speed control, Other or unspecified, Oct 7, 2019
THE CRUISE CONTROL AT MY SPEED OF 65 MPH STOPPED ALONE CAUSE THE CAR TO BREAK MAKING ME LOOSE CONTROL, 2ND THE VOICE COMMAND DON'T WORK OR RESPONDING, TO HELP NAVIGATION OR PHONE PERPOUSE ( DON'T USE CELL WHILE DRIVING) AROUND DECEMBER 2018 BRING TOTHE ATTENTION OF THE DEALER AT SERVICE AND THE MISS. KENYA AFTER I PICK THE CAR SHE MANSION THAT THE RESET TO THE MANUFACTURE DAY WAS RELASED , BUT THE PROBLEM CONTINUE AS TODAY 10/07/2019 ON JUNE THE BATTERY EXPLODED, AND THANK GOD HOW NO BODY GET INJURY. THE CAR IS LEASING FOR 3 YEARS , ALL PROBLEM STARTS DECEMBER 2018 , PLUS THEARE IS A RECALL, AND FORD SAYVILLE IN 5686 SUNRISE HGWY , SAYVILLE, NY 11782 631 567-3800. REFUSE TO REPAIRE THE ISSUES, CLAIM THE CAR IS MILE COVERAGE IS OVER, BUT THE PROBLEM STRAT BEFORE PLUS ALL THIS IT'S MANUFATURE ISSUES, PLEASE HELP ME.
Other or unspecified, Sep 21, 2019
EXHAUST IS COMING INSIDE THE CABIN CAUSING ME TO HAVE HEADACHE AND SOME NAUSEA,,DRIVING DIFFERENT TIMES ,,UP HILLS AND SPEEDING UP,
Steering, Structure, Other or unspecified, Sep 16, 2019
PAINT ON THE HOOD IS BUBBLING, STEERING FEELS LOSE, AND THE INSTRUMENT PANEL CRACKED DO TO COLD TEMP....CONTACTED FORD THEY DIA OT HELP OR DID NOT CAR
Other or unspecified, Sep 14, 2019
MY VECHILE WHEN DRIVING AT 65-70 MPH STILL HAS FUMES GETTING INTO TO CABIN. I HAVE TAKEN THE VECHILE FOR THIS RECALL BUT THE PROBLEM PERSIST. I HAVE TO OPEN THE WINDOWS TO REFRESH THE CABIN. I HAVE TAKEN IT TO THE FORD DEALER AND THEY TELL ME THAT THERE ALL SERVICE WAS DONE. C@N YOU PLEASE ASSIST. THIS HAPPENS EVERY TIME AT THOSE SPEEDS.
Other or unspecified, Sep 5, 2019
I HAVE HAD ISSUES WITH ALL THE DOOR LOCKS IN MY VEHICLE. WHEN TRYING TO LOCK THE DOOR USING THE KEY FOB NON OF THE DOORS WILL LOCK WITH THE EXCEPTION OF THE DRIVER SIDE DOOR. IN ORDER TO LOCK AND UNLOCK THE DOORS YOU MUST DO SO MANUALLY BY PUSHING THE LOCK DOWN OR PULLING THE LOCK UP. YOU CANNOT USE THE KEY FOB OR THE LOCK/UNLOCK BUTTON ON THE DOOR. YOU ARE NOT ABLE TO OPEN THE DOOR BY USING THE HANDLE ON THE INTERIOR SIDE OF THE DOOR EITHER. I FIND IT HARD TO BELIEVE THAT THERE IS AN ISSUE WITH ALL OF THE LOCKS. LET ME ADD THE MY CAR HAS BEEN BROKEN INTO WHILE ALL OF MY DOORS WILL NOT LOCK AS WELL.
Other or unspecified, Aug 22, 2019
I PURCHASED MY 2017 FORD EXPLORER ON FEB 14 2019 USED FROM A DEALER IN NC. A SHORT TIME AFTER PURCHASING THE VEHICLE I BEGAN SMELLING EXHAUST IN THE CABIN OF THE VEHICLE. THE VEHICLE WAS LOOKED OVER AT MY LOCAL DEALER WHO SAID THEY COULD NOT FIND THE PROBLEM AND SINPLY REPLOACED THE CABIN AIR FILTER WHICH WAS BLACK WHEN IT WAS REMOVED. THE ISSUE PERSISTS AND IS GETTING WORSE EVERY WEEK. THE ISSUE WAS NOT RESOLVED AND THE DEALER ACTED LIKE THEY HAS NEVER HEARD OF THE ISSUE AND DIDNT SEEM TO CARE ABOUT THE COMPLAINT. I WILL BE TAKING THE VEHICLE BACK WEEKLY UNTIL SOMETHING IS DONE AND I WILL NEVER BUY ANOTHER FORD VEHICLE NEW OR USED. I FEEL AS THOUGH I AM BEING DISREGARDED AND MY FAMILY'S HEALTH AND SAFETY ARE AT RISK FROM THIS ISSUE!
Other or unspecified, Aug 16, 2019
FOR 2 YEARS PASSENGERS WERE GETTING PHYSICALLY ILL WHEN RIDING IN VEHICLE. KNOWN ISSUE WITH CARBON MONOXIDE LEAK WAS BROUGHT TO FORD'S ATTENTION IN 2018. CAR WAS REPAIRED WITH FORD'S PRESCRIBED FIX OPTIONS. CONTINUED ILLNESS PROMPTED LOCAL FORD DEALER TO RUN THEIR OWN HVAC TEST FOR CARBON MONOXIDE POISONING IN THE CABIN. MULTIPLE LEAKS WERE NOTED BY THE FORD DEALER AND ENTIRE EXHAUST SYSTEM WAS REPLACED. THE FORD DEALER THEN BROUGHT IN AND INDEPENDENT HVAC COMPANY TO TEST FOR CARBON MONOXIDE LEAKS AFTER REPAIRS. THE REPORT INDICATED 12 PPM IN THE CABIN OF CARBON MONOXIDE. ANOTHER TEST WAS DONE ON ANOTHER 2015 FORD EXPLORER AS A BASELINE, AND READING REPORTED 0 PPM. FORD DEALER CONTACTED THE MANUFACTURER TO DISCUSS OPTIONS FOR THE VEHICLE BECAUSE THE INCIDENCE OF CARBON MONOXIDE WAS STILL OCCURRING. WE REQUESTED FORD PURCHASE BACK THE VEHICLE AS IT IS UNSAFE TO DRIVE AFTER HAVING MULTIPLE MEDICAL TESTS DONE TO DIAGNOSE THE PROBLEM. FORD HAS OUR FILED COMPLAINT BUT AS OF NOW THERE IS NO RESOLUTION.
Power train, Other or unspecified, Fuel/propulsion system, Aug 12, 2019
TAKATA RECALL AFTER PURCHASING 2017 EXPLORER NOTICED SEVERE HEADACHES, DIGESTION PROBLEMS, DROWSINESS, DIFFICULTY FOCUSING DUE TO CARBON MONOXIDE ENTERING THE CABIN. TOOK IT TO THE DEALER FOR A RECALL BUT DOESN'T SEEM LIKE THAT THEY SOLVED THE ISSUE. ALSO NOTICED A RUMBLING SOUND UNDERNEATH THE VEHICLE WHEN TURNING LEFT UNDER ACCELERATION, FEELING LIKE A TRANSMISSION PROBLEM. WOULD NEVER EXPECT SOMETHING LIKE THIS TO OCCUR ON A $47K CAR WITH ONLY 30K MILES.
Other or unspecified, Aug 1, 2019
WHEN ACCELERATING THE AC HAS A HORRIBLE SMELL AND ALSO WHEN YOU FIRST START THE VEHICLE
Other or unspecified, Jul 27, 2019
I HAVE HAD THIS HAPPEN TWICE OVER THE LAST YEAR. WHEN I HAVE ACCELERATED QUICKLY WHILE IN MOTION ON A HIGHWAY , THE ACCELERATOR PEDAL WILL REMAIN DEPRESSED DOWN. THE CAR WILL CONTINUE TO ACCELERATE WITH MY FOOT OFF THE GAS PEDAL. I THEN APPLY THE BRAKES PEDAL SEVERAL TIMES AND 1) PULL OFF ROAD IN THE FIRST INSTANCE OR 2) GAS PEDAL WILL RETURN TO NORMAL POSITION AND CAR WILL DECELERATE
Other or unspecified, Jul 1, 2019
WHILE DRIVING THE VEHICLE AFTER PURCHASING IT, THE FRONT PASSENGER DOOR LOCK RATTLES. I'VE TAKEN IT TO THEM 4 TIMES BEFORE THEY SUPPOSEDLY REPLACED IT BUT IT STILL RATTLES. THEY DID NOT REPLACE IT.
Other or unspecified, Jul 1, 2019
WE HAVE BEEN SMELLING CARBON MONOXIDE IN THE CABIN DURING HEAVY ACCELERATION (MERGING ONTO HIGHWAY FOR EXAMPLE); IT IS ESPECIALLY WORSE WHEN THE AC OR HEAT IS ON. WE HAD IT "FIXED" SEVERAL MONTHS AGO WHEN FORD OFFERED A SOLUTION TO PLUG GAPS. THE PROBLEM PERSISTS AND HAS NOT IMPROVED. WE OFTEN HAVE OUR CHILDREN IN THE CAR AND I AM CONCERNED ABOUT THEIR SAFETY. WE'VE CONTACTED FORD AND THE LOCAL DEALER SEVERAL TIMES TO NO AVAIL.
Other or unspecified, Engine, Jun 29, 2019
GETTING BAD HEADACHES AND FEELING SLEEPY WHEN DRIVING MY FORD EXPLORER DON'T LIKE HAVING MY 7MONTH OLD IN THE CAR.
Steering, Other or unspecified, Electronic stability control (ESC), Jun 21, 2019
I WAS STUCK AT A STANDSTILL IN TRAFFIC ON A CITY HIGHWAY WITH MY FAMILY ON FATHER'S DAY WHEN THE DASH LIT UP WITH MULTIPLE WARNINGS SUCH AS "STEERING LOSS STOP SAFELY," "SERVICE ADVANCETRAC," "STABILITY CONTROL OFF," AND "HILL START ASSIST NOT AVAILABLE." I WAS NOT MOVING AND COULD NOT UNDERSTAND WHAT HAPPENED. NO ONE WAS INJURED AND THE VEHICLE'S POWER STEERING FAILED. THE VEHICLE WAS NOT OVERHEATING. ROADSIDE BROUGHT THE VEHICLE TO A NEARBY DEALER. EVENTUALLY, TWO DAYS LATER, THE COMPUTER SAID WE NEEDED A NEW STEERING COLUMN (I THOUGHT A STEERING COLUMN SHOULD LAST THE LIFE OF THE VEHICLE...). THERE WERE NO WARNING SIGNS, NO LEAKS, AND NO STRANGE NOISES. OF COURSE, I WAS PAST MY WARRANTY. PRETTY HEFTY BILL. THERE IS AN NEW RECALL FOR A REAR SUSPENSION PROBLEM THAT WAS ISSUED JUST DAYS EARLIER.
Other or unspecified, Jun 16, 2019
I HAVE A POPPING NOISE WHEN I TURN MY VEHICLE TO LEFT. I HAVE HAD AN AXLE AND REAR DIFFERENTIAL REPLACED. IT CONTINUES TO MAKE A POPPING NOISE. I HAVE ALSO HAD 2 ALIGNMENTS AND MY REAR TIRES WORE BALD ON THE EDGES ANYWAY. I HAVE HAD IT IN THE SHOP SEVERAL TIMES FOR A RATTLING NOISE WHEN THE VEHICLE IS UNDER STRESS. I HAVE HAD ALL THESE ISSUES WITHIN A SHORT TIME OF OWNING THE VEHICLE AND CONTINUE TO HAVE THEM
Other or unspecified, Jun 9, 2019
I'M THE OWNER OF A 2017 FORD EXPLORER. AT THE TIME I WRITE THIS COMPLAINT MY SUV IS FOR THE FOURTH TIME AT THE DEALER SHIP, FOR THE SAME PROBLEM SINCE A BOUGHT IT IN SEPTEMBER 2017: EXHAUST FUMES ENTERING THE CABIN. 3 WEEKS ALREADY SINCE I DROPPED IT AT PLANET FORD. ON 05/24/2019 I WENT BECAUSE I'VE BEEN HAVING HEADACHES, DIZZINESS AND IRRITATED EYES WHILE BEHIND THE WHEEL OF MY SUV. I HAD A CRACKED WINDSHIELD THAT ALSO NEEDED TO BE REPAIR. I WENT LAST FRIDAY, 06/07/2019, TO ASK ABOUT MY CAR AND NO ONE KNEW EXACTLY WHAT WAS GOING ON AND THE WINDSHIELD WASN'T CHANGED AT ALL. PLEASE LET ME INFORM THAT I HAVE PAID THE MOST EXPENSIVE WARRANTY THAT FORD HAS. LAST TIME MY CAR WAS AT THE DEALER THEY REPLACED THE COMPLETE EXHAUST SYSTEM. THIS IS ONLY LIKE APPLYING A BAND-AID, IT ONLY LASTS UNTIL IT FALLS DOWN. MY COMMUTE IS 60 MILES EVERY DAY. I DRIVE TOLL WAYS WITH SPEED LIMITS OF 75 M/PH. MY SUV SMELLS LIKE SULFUR OR EXHAUST ODOR IN THE VEHICLE CABIN. THE ODOR IS PRESENT REGARDLESS OF VENTILATION MODE (RE-CIRCULATION OR FRESH-AIR). THIS CONDITION MAY BE WORSENED WHEN THE VEHICLE IS HEAVILY ACCELERATED TO PASS TRAFFIC OR CARS OR FOR AN EXTENDED PERIOD OF ACCELERATION, WHICH IS LOGICAL IF A DRIVE MORE THAN 54 MILES OF MY COMMUTE ON HIGHWAYS. IN THE FORD EXPLORER OWNER'S MANUAL YOU CAN READ: 'DO NOT DRIVE YOUR VEHICLE IF YOU SMELL EXHAUST FUMES. CARBON MONOXIDE IS PRESENT IN EXHAUST FUMES. TAKE PRECAUTIONS TO AVOID ITS DANGEROUS EFFECTS.' THE SUV HAD BEEN TO THE DEALER SEVERAL TIMES WITHOUT RESOLUTION. THIS SUV IT IS A HUGE SAFETY CONCERN FOR ME, THAT I DRIVE IT MORE THAN 300 MILES PER WEEK AND MY CHILDREN THAT ACCOMPANY ME AT THE BACK SEAT WERE THE 'SMELL' IS EVEN WORSE. COMPLAINTS FOR FUMES IN THE CABIN: 1 I WAS TOLD THAT I SHOULD USE THE A/C ON RE-CIRCULATION. NOTHING WAS WRONG 2 CHANGED A VALVE 3.CHANGED THE EXHAUST SYSTEM. 4. 3 WEEKS IN THE DEALER 05/24/2019.
Other or unspecified, Jun 1, 2019
WHEN ACCELERATING, VEHICLE CAB FILLS WITH EXHAUST FUMES; SMELL CAUSES PASSENGERS TO FEEL SICK.
Structure, Other or unspecified, May 23, 2019
EXCESSIVE WIND NOISE FROM THE FRONT CABIN AT HIGHWAY SPEEDS. TERRIBLE ON WINDY DAYS AS IT GETS WORSE. BEST GUESS WOULD BE POOR DOOR SEAL AROUND THE LATCH AREA. DOOR RUBBER WAS PREVIOUSLY REPAIRED BUT NO FIX. VERY NOISY IN CABIN AT HIGHWAY SPEEDS, AND ON BOTH DOORS THE GREASE AROUND THE CONTROL ARM FOR THE DOOR HAS COME AWAY AND BECOME SQUEAKY TWICE. SOMETHING DOESN'T SEEM TO BE ALIGNED PROPERLY.
Other or unspecified, May 2, 2019
STRONG BURNING SMELL AND EXHAUST LIKE SMELL ENTERING THE CABIN OF THE VEHICLE. THE SMELL COMES IN THROUGH THE AIR VENTS AND IN THROUGH THE WINDOWS WHEN THEY ARE ROLLED DOWN. THE VEHICLE SMELLS LIKE IT IS BURNING AT TIMES WHILE OTHER TIMES IT PRODUCES A STRONG SULFUR SMELL. THIS ISSUE IS SPORADIC AND SEEMS TO OCCUR MOSTLY WHEN THE VEHICLE IS RAN AT HIGHWAY SPEEDS OR WHEN ACCELERATING RAPIDLY.