2017 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,700 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Explorer model years with reports.
Of the 2017 reports, 34 involved a crash and 11 involved a fire. 51 people were injured.
What owners report most often
Recalls and investigations
Structure, bodyJul 14, 2026
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Campaign 26V448000 on NHTSA.gov
Suspension, rearFeb 20, 2026
Ford Motor Company (Ford) is recalling certain 2017-2019 Explorer vehicles. The rear suspension toe links may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will replace the toe links, free of charge. Owner notification letters were mailed on March 16, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S08. This recall is an expansion of previous NHTSA recall number 21V537. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 25, 2026.
Campaign 26V101000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Structure, bodyMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Campaign 25V347000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Structure, bodyMay 5, 2021
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Campaign 21V316000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
SeatsSep 11, 2019
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.
Occupants my contact the sharp edges when reaching between the power front seat and center console, increasing their risk of injury.
Ford will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge. The recall began November 8, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S29.
Campaign 19V651000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
SteeringAug 28, 2017
Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.
If the heat shield detaches, the steering gear may overheat, increasing the steering effort required by the driver, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers to inspect and replace the heat shield fasteners as needed, free of charge. The recall began on September 13, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S23.
Campaign 17V530000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Seats, front assembly, reclinerMay 22, 2017
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, "Head Restraints" and 207, "Seating Systems."
If the occupant is not adequately restrained in the event of a crash, they have an increased risk of injury.
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall began on June 7, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.
Campaign 17V332000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerDec 22, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.
An oil leak, in the presence of an ignition source, increases the risk of a fire.
Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall began on January 31, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S46.
Campaign 16V925000 on NHTSA.gov
Representative owner complaints
1,700 reports, newest first.
Structure, Aug 18, 2025
The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the passenger’s side A-pillar trim detached from the vehicle. The local dealer was contacted and replaced the A-pillar trim. After the repair, the contact received the recall notification. The contact stated that on a separate occasion, while driving at an undisclosed speed, the driver's side A-pillar trim detached from the vehicle. The local dealer was contacted and informed the contact that the part was available for the repair; however, the contact had to pay out of pocket. The vehicle was not repaired after the most recent failure. The contact stated that the passenger’s side A-pillar trim had become loosened. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 80,000.
Structure, Aug 18, 2025
The contact owns a 2017 Ford Explorer. The contact stated that while driving 45 MPH, the passenger’s side B-pillar trim clip detached. The contact pulled over and zip-tied the trim piece to the door frame. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The contact referenced NHTSA Campaign Number: 25V347000 (STRUCTURE); as a possible cause for the failure; however, the VIN was not included. The manufacturer was notified of the failure. The approximate failure mileage was 141,000.
Structure, Aug 15, 2025
The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE). The local dealer was contacted; however, the contact was informed that parts to repair the vehicle were not yet available. The vehicle was not repaired. The manufacturer was contacted but was unable to provide a timeframe for when parts would be available. The contact had not experienced a failure.
Structure, Aug 14, 2025
The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the passenger's side windshield exterior A-pillar trim had separated from the vehicle while driving, causing the vehicle to make an abnormal windy sound while driving. The vehicle was taken to the dealer but was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.
Structure, Aug 13, 2025
The contact owns a 2017 Ford Explorer. The contact stated that while driving approximately 70 MPH, the driver's side A-pillar trim was ejected from the vehicle. The vehicle was taken to the local dealer, who informed the contact that parts to repair the vehicle under NHTSA Campaign Number: 24V031000 (STRUCTURE); were not yet available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000.
Structure, Aug 12, 2025
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the A-pillar trim on both sides of the windshield became very loose and started to detach. The contact also stated that the B-pillar trim on both sides of the front door was loosened and had started to detach. The contact received notification of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). The vehicle was taken to the dealer, where it was determined that the A-pillar trim and B-pillar trim had failed and needed to be replaced. The vehicle was not repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.
Structure, Aug 12, 2025
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the B-pillar trim on the driver’s side door started to detach. The vehicle was taken to an independent mechanic, where it was diagnosed that the B-pillar trim had failed and needed to be replaced. The vehicle was repaired. The contact then received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted, and the dealer confirmed that parts were not yet available. The dealer informed the contact that the repair would not be eligible for reimbursement. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 183,000.
Structure, Aug 11, 2025
The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the driver's side windshield exterior A-pillar trim had separated from the vehicle, and the passenger's side windshield exterior A-pillar trim had partially detached. The vehicle was taken to a local dealer, where it was inspected; however, the vehicle was not repaired due to parts not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.
Structure, Aug 11, 2025
The contact owns a 2017 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while driving approximately 65 MPH, the A-pillar trim detached from the driver's side of the windshield. The dealer was contacted and confirmed that there were no parts available for the repair. The dealer was unable to confirm when the parts would be available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Power train, Aug 9, 2025
On [XXX] as I stopped at the stoplight my car started to shake/shudder when it was green I started to drive and it stopped. Then when I stopped again while in drive I experienced the same thing. Contacted the dealership where I've been servicing my car since I bought it. I was hoping they could take in that day but they were booked. Next available was July 17, 2025. They did a diagnostic on my car and said it was the motor mounts. Had to order the parts and will call when parts are in. Parts came in and it was scheduled. Took them all day and even after shop closed to put the motor mounts on. When I picked it up I was told it was still shaking/shuddering but not as bad. Told me to take it home and see. Called them back to bring it back in due to shaking/shuddering, they did another diagnostic this time its my torque converter. Total with parts and labor $2819.19 plus tax. I started doing some research and found this was a common problem for my type of car. It's on Fords customer satisfaction 20N07. My car fall meets all that is required. Contacted Ford multiple times and was turned down saying there was no recall for mines even though it was manufactured at that specific plant. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Structure, Aug 8, 2025
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the passenger’s and driver’s side A-pillar trims detached and flew off the vehicle. The contact stated that when the first A-pillar trim detached, the contact was frightened and believed that the vehicle had been struck. The vehicle was taken to the dealer and the contact was informed that parts were ordered, and on back order. The order date was October 2024. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, parts were not yet available. The contact stated that ten months waiting for the parts was an extremely long time to wait. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 89,000.
Engine and engine cooling, Aug 7, 2025
The contact owns a 2017 Ford Explorer. The contact stated that while driving at various speeds, the vehicle was driving roughly, with white exhaust smoke coming from the vehicle. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer, who diagnosed that there was coolant intrusion in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 110,000.
Steering, Electrical system, Aug 7, 2025
I’ve been experiencing a buzzing sound whenever I turn the steering wheel, and the more I drive the vehicle, the louder the noise becomes. I took it to a local shop, and they advised me that the power steering rack is going bad — a very common issue in 2017–2019 Ford Explorers, especially around the 100,000-mile mark. They provided a quote of $2,652.86 to have it replaced. I was also warned that if it’s not replaced soon, the steering could lock up while driving, preventing me from turning the wheel, which poses a serious safety risk. No warning lights or dashboard messages have appeared, which makes the issue even more concerning.
Engine and engine cooling, Aug 6, 2025
The contact owns a 2017 Ford Explorer. The contact stated while driving at an undisclosed speed, there was an unknown warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failed coolant pump. The contact was informed that the coolant pump needed to be replaced. The vehicle was not repaired. The contact was advised to tow the vehicle to the dealer. The dealer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. In addition, the contact was informed that NHTSA would add the VIN to an unknown recall with similar failure. The failure mileage was approximately 93,000.
Structure, Visibility/wiper, Aug 6, 2025, crash
So for starters the visibility wipers should have a auto wiper function as in when it detects rain they will automatically come on. Well they do but they also come on at random intervals even when it’s not raining. Secondly the glove box design is horribly engineered and it falls apart by its self. My glove box flew open while driving down the road and caused me to run off the roadway with my kids in the car. Luckily my kids and I are safe and no one was hurt but something should be done about this. The tension cord that hooks to the glove box just snapped from the looks of it.
Structure, Aug 6, 2025
The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and informed the contact that the part was on back order. The dealer stated the part was not expected to be available until approximately December 2025. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Structure, Aug 6, 2025
The contact owns a 2017 Ford Explorer. The contact stated while driving 40 MPH, the B-pillar trim on the passenger’s side door started to detach. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.
Structure, Aug 5, 2025
The contact owns a 2017 Ford Explorer. The contact received notifications of NHTSA Campaign numbers: 24V031000 (Structure) and 25V347000 (Structure); however, parts to do the recall repairs were not yet available. The contact stated that while driving at various speeds, the driver's side A-pillar trim detached from the vehicle. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact used tape to secure the trim. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 40,000.
Structure, Aug 5, 2025
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the passenger's side A-pillar trim detached and flew off the vehicle. The contact stated that additional trim pieces had detached and flown off the vehicle. The dealer was made aware of the failure, and a mobile appointment was scheduled. The contact was informed that parts were not yet available. The contact was informed that the dealer was unsure when parts would be available to repair the vehicle. The contact received notification of NHTSA Campaign Number: 240V031000 (Structure); however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
Structure, Aug 5, 2025
The contact owns a 2017 Ford Explorer. The contact stated that while driving at approximately 70 MPH, the contact heard an abnormal clicking sound coming from the driver's side door. Upon arriving at the destination, the contact noticed that the driver's side exterior B-Pillar trim was loose. The contact used duct tape to hold the trim in place. The contact stated that prior to the failure, the driver's side exterior A-Pillar trim had also become loose, and the contact had used duct tape to hold the trim in place. The contact had received notifications of NHTSA Campaign Numbers: 25V347000(Structure) and 24V031000(Structure), which are related to the failures. The contact had been calling an unknown local dealer to check for parts availability, but had been advised that parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 89,000.
Steering, Suspension, Aug 4, 2025
The contact owns a 2017 Ford Explorer. The contact stated while accelerating from a complete stop from a traffic light, the vehicle made an abnormally loud popping sound. The contact exited and inspected the vehicle but could not determine the cause of the failure. The contact stated that upon attempting to resume driving, the steering wheel was uncontrollable, the suspension seemed to have failed, and the vehicle was sliding. The message "Terrain Management System Fault" was displayed. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.
Other or unspecified, Aug 2, 2025
Was making loud buzzing noises and cracking noise while driving. The whole bottom is now gone. This been going on about 1-2 years now, when this all started. Need all the pillars replaced immediately. I drive to work in this vehicle and it's a 40-minute commute one way.
Other or unspecified, Aug 1, 2025
About 4 years ago it was a recall to the roof rail trim disconnection, which mine was totally fine but since it was a recall I took it to the dealer to be replace. Now while I was driving on the highway I saw the right trim flight away. I called the dealer that replaced to see what they can do since I feel this is a continue problem a defective part. I even show them the left side is coming off but their answer was that it was a recall part and the part was already replaced it and is nothing they can do now. I really feel they should be responsible to replaced it again since it is a recurring problem. I didn't have any issue with the original one and the one they replaced both are defective.
Power train, Electrical system, Engine, Jul 31, 2025, crash
intermittened starting problems, vechile wont start, clicks, then starts and power train light comes on. Waiting at a red light, press the gas and the car does not go, also when speeding up transmission slips.
Structure, Jul 31, 2025
The contact owns a 2017 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that both the driver's side and passenger's side exterior A-pillar and B-pillar trims had started to detach. The contact stated that the driver's side exterior trims had sustained more damages and could be separated from the vehicle. Additionally, the contact stated that wind was heard blowing through the pillars while driving at high speed. The dealer was contacted and confirmed that recall repair parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000. VIN tool confirms parts not available.