2017 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,700 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Explorer model years with reports.
Of the 2017 reports, 34 involved a crash and 11 involved a fire. 51 people were injured.
What owners report most often
Recalls and investigations
Structure, bodyJul 14, 2026
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Campaign 26V448000 on NHTSA.gov
Suspension, rearFeb 20, 2026
Ford Motor Company (Ford) is recalling certain 2017-2019 Explorer vehicles. The rear suspension toe links may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will replace the toe links, free of charge. Owner notification letters were mailed on March 16, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S08. This recall is an expansion of previous NHTSA recall number 21V537. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 25, 2026.
Campaign 26V101000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Structure, bodyMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Campaign 25V347000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Structure, bodyMay 5, 2021
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Campaign 21V316000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
SeatsSep 11, 2019
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.
Occupants my contact the sharp edges when reaching between the power front seat and center console, increasing their risk of injury.
Ford will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge. The recall began November 8, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S29.
Campaign 19V651000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
SteeringAug 28, 2017
Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.
If the heat shield detaches, the steering gear may overheat, increasing the steering effort required by the driver, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers to inspect and replace the heat shield fasteners as needed, free of charge. The recall began on September 13, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S23.
Campaign 17V530000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Seats, front assembly, reclinerMay 22, 2017
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, "Head Restraints" and 207, "Seating Systems."
If the occupant is not adequately restrained in the event of a crash, they have an increased risk of injury.
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall began on June 7, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.
Campaign 17V332000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerDec 22, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.
An oil leak, in the presence of an ignition source, increases the risk of a fire.
Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall began on January 31, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S46.
Campaign 16V925000 on NHTSA.gov
Representative owner complaints
1,700 reports, newest first.
Power train, Electrical system, Engine, Jun 15, 2024
Vehicle’s coolant over temperature warning light comes on only on highway and vehicles slows, which can cause a crash. However, temp gauge fluctuates quickly going back and forth from normal to hot.
Structure, Jun 14, 2024
The contact owns a 2017 Ford Explorer. The contact stated while driving at approximately 40 MPH, she noticed that the A-pillar trim was detaching from the vehicle. The contact stated that the failure had gotten worse. The vehicle was taken to a local dealer where the contact was advised that the parts for the repair under NHTSA Campaign Number: 24V031000 (Structure) were not yet available, and that she would have to pay out-of-pocket for the repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Power train, Jun 14, 2024
The contact owns a 2017 Ford Explorer. The contact stated while driving at various speeds, the vehicle shuddered and vibrated. The contact stated that a tire rotation was performed on the vehicle; however, the failure persisted. Additionally, the contact stated while attempting to drive from a complete stop, the accelerator pedal was depressed but the vehicle failed to respond. There was no warning light illuminated. The vehicle was pushed into a parking lot. The vehicle then was towed to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could be repaired under Ford Campaign Number: 20N07 if the dealer determined that the failure was related to the campaign. A case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 100,000.
Structure, Jun 13, 2024
The contact owns a 2017 Ford Explorer. The contact stated while driving at various speeds, the A-Pillar trims were rattling. The contact stated that the windshield was not properly sealed or secured. The vehicle was repaired on several occasions at the residence by an independent mechanic; however, the failure persisted. The contact stated that the windshield had been changed several times. The contact stated that after the repair attempts, tape was used as a temporary fix. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000.
Visibility, Structure, Jun 11, 2024
The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at approximately 70 MPH, the front driver’s side windshield trim detached from the vehicle. The contact took the vehicle to the dealer and the contact was informed that the trims and the windshield needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 100,000. VIN tool confirms parts not available.
Engine and engine cooling, Jun 6, 2024
The contact owns a 2017 Ford Explorer. The contact stated while driving at an undisclosed speed, he became aware that the vehicle was overheating, and the A/C was blowing hot air. The contact also stated that the vehicle started losing motive power. The contact pulled the vehicle to the side of the road. The vehicle was towed to the residence and was diagnosed by an independent mechanic who found a failure with the water pump, which affected the engine. The vehicle was not repaired. The manufacturer was made aware of the failure; however, informed the contact that the vehicle was no longer under Warranty. The contact related the failure with an unknown recall. The failure mileage was approximately 103,000.
Exterior lighting, Jun 5, 2024
Headlight went out due to water intrusion on plug and module.
Structure, Jun 5, 2024
The contact owns a 2017 Ford Explorer. The contact stated that the driver's side front door entry keypad molding trim had detached. The contact stated that there was air coming through the unsealed area. The vehicle was taken to the dealer where it was diagnosed with a detached non-repairable entry keypad molding trim. The contact was informed that the driver's side front door entry keypad molding trim needed to be replaced. The vehicle was not repaired. The contact was advised that the repair was not eligible to be covered under warranty. The contact stated that the failure had previously occurred two times and the door trim was replaced. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.
Steering, Jun 3, 2024
The contact owns a 2017 Ford Explorer. The contact stated that while driving on several occasions, there was a squeaking sound coming from the tires. The vehicle was taken to a dealer where it was observed that the steering wheel had seized and failed to move. The vehicle was diagnosed, and the contact was informed that the battery needed to be replaced. The battery was replaced, but the failure persisted. The vehicle was towed back to the dealer where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 103,000.
Other or unspecified, May 31, 2024
The APIM (Accessory Prodical Interface Module) component failed. This controls the touch screen, navigation system, phone/bluetooth call acceptance and other application. So while driving I had no or inaccurate navigation. The vehicle is in the shop now to replace the APIM. It has not been inspected as far as I know. I had the problem in June 2023, the dealer said it was a software issue so they updated the software. May 29, 2024 it did the same thing now it is the APIM. But there was a note on the repair report from June 2023 that This statement tells me that it was the APIM in June 2023 the "APIM was slow/laggy, however normal operation after little warm up at this time". In June the vehicle was under an extentened warranty, it as expired so If they had repair it in June like they should have the warranty would have covered it.
Fuel/propulsion system, May 30, 2024
FUEL TANK LEAK. Heavy odor of gasoline when tank full. Independent mechanic checked for cause and observed residue around the tank where gasoline had escaped from top of tank. Ford Dealership did a diagnosis and subsequent repair, finding that gasket, on top of the tank at the sending unit/fuel pump had cracked, allowing gasoline and fumes to escape. The position is in immediate proximity of the vehicle exhaust pipes. - Repaired by Ford Dealership as an absolute necessity for safety, to avoid a potential fire from gasoline dripping on exhaust pipes either while in motion or parked.
Electrical system, Other or unspecified, May 28, 2024
Like the existing recall for the exterior A pillar , the exterior B Pillar is lifting from the car at the top. This has since caused rain water to leak in from the top and caused a short in the touch entry keypad within the pillar, causing it to flash on and off over and over draining the cars battery until it is dead and won’t start.
Structure, May 28, 2024
The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the driver’s side A-pillar trim flew off the vehicle. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000. VIN tool confirms parts not available.
Engine and engine cooling, May 28, 2024
The contact owns a 2017 Ford Explorer. The contact stated that while her son was driving at an undisclosed speed, the tailpipe started smoking. There was no warning light illuminated. The vehicle was towed. The contact stated that the vehicle was taken to 2 different independent mechanics however, the vehicle was not repaired. The vehicle was then taken to the dealer, where it was diagnosed with a turbo oil leak and internal water pump engine leak. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V925000 (Engine and Engine Cooling). The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the recall. The contact was informed that the vehicle was out of Warranty. The failure mileage was approximately 73,000.
Structure, May 22, 2024
The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated while driving at approximately 65 MPH, the A-pillar trim detached. The contact stated that there was a whistling sound coming from the windshield while driving. The contact used tape to cover the area of the missing A-pillar trim to prevent the whistling sound or any other possible failures. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 66,950.
Structure, May 20, 2024
The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated there was water leaking into the vehicle on the front driver's and the passenger’s side floorboards. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that the water was entering through the front driver's side and the passenger's side windshield A-pillars. The dealer related the failure to the recall. Additionally, the dealer determined that water was also leaking through the cowl, and the cowl needed to be repaired. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
Structure, May 16, 2024
The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the A-pillar applique trim detached from the vehicle. The dealer was made aware of the failure and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000. VIN tool confirms parts not available.
Structure, May 16, 2024
The contact owns a 2017 Ford Explorer. The contact stated while driving at 65 MPH, the A-pillar trim detached from the passenger’s side windshield. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was unavailable. VIN tool confirms parts not available.
Structure, May 15, 2024
The contact owns a 2017 Ford Explorer. The contact stated that while driving at approximately 65 MPH, the B-Pillar keyless entry panel flew off the vehicle. The contact reached out of the driver's side window and felt exposed wires where the keypad was located. Additionally, the liftgate sensor illuminated, but the liftgate failed to raise up. The vehicle was steered to the side of the road where the contact was observed peeling around the keypad. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Visibility, May 13, 2024
The contact owns a 2017 Ford Explorer. The contact stated that the air conditioner system blew out hot air when activated. As a result, the children in the vehicle felt overwhelmed by the impact of the heat while driving in hot weather conditions. The contact mentioned living in a hot climate state. The vehicle was taken to a local dealer where it was diagnosed that the A/C condenser needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 96,000.
Power train, May 13, 2024
Took a trip and the torque converter went out while driving down the interstate. Got off at an exit and as soon as we stopped the whole car starting shaking, you could feel it and hear it through the whole car, could see the hood shaking. Pulled into a parking lot thinking the car might cool down and it would be fine again. It did not stop, it has progressively sounded worse, only if the car is idling while in drive or reverse. Had a Ford certified mechanic look at the vehicle and he immediately said it was the torque converter, and that there is a TSB for this problem. TSB 20-2271
Structure, May 13, 2024
The contact owns a 2017 Ford Explorer. The contact stated that while driving at approximately 60 MPH, the exterior B-pillar trim on the driver's side detached from the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The local dealer was contacted; however, the contact was informed that there were no open recalls related to the failure. The manufacturer was made aware of the failure; however, the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 180,000.
Power train, May 13, 2024
The torque convertor is bad, causing my vehicle not to accelerate properly, especially when going uphill and until reaching a sustained speed. It also shudders while at a sustained speed and jerks when going in reverse. Recently, while accelerating onto the highway (from 30mph to 60+ mph) I was almost rear ended due to the vehicle shifting hard and not accelerated at the rate of speed expected. This happens often, but I'm typically able to compensate for it. This time, I was unable to and it almost caused an accident with my 2 minor children in the back seat. I have taken it to my local Ford Service Center. They know that the issue is caused by degraded torque convertor function. Ford issued Customer Satisfaction Program 20B27 and 20N07 previously but is no longer honoring the program- leaving many of us with no resolution. I never received notice of this program, nor was it listed in Oasis for my vehicle (per my service center). Because this was not listed in Oasis, and it doesn't throw any codes when assessed, the problem with the transmission was dismissed a year ago when it wasn't as severe. This is a safety hazard and the NHTSA needs to step in and force Ford to either reopen Customer Satisfaction Program 20B27 and 20N07 or issue a recall.
Structure, May 10, 2024
The contact owns a 2017 Ford Explorer. The contact stated while driving 65 MPH, the A-pillar trim detached and flew off the vehicle. The contact also stated due to the failure, water was leaking into the vehicle during inclement weather. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 56,000. VIN tool confirms parts not available.
Structure, May 9, 2024
The contact owns a 2017 Ford Explorer. The contact stated that the A-pillar trim became loosened. The contact attempted to snap the trim down, but the trim remained loosened. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 81,000. VIN tool confirms parts not available.