2017 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,700 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Explorer model years with reports.
Of the 2017 reports, 34 involved a crash and 11 involved a fire. 51 people were injured.
What owners report most often
Recalls and investigations
Structure, bodyJul 14, 2026
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Campaign 26V448000 on NHTSA.gov
Suspension, rearFeb 20, 2026
Ford Motor Company (Ford) is recalling certain 2017-2019 Explorer vehicles. The rear suspension toe links may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will replace the toe links, free of charge. Owner notification letters were mailed on March 16, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S08. This recall is an expansion of previous NHTSA recall number 21V537. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 25, 2026.
Campaign 26V101000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Structure, bodyMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Campaign 25V347000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Structure, bodyMay 5, 2021
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Campaign 21V316000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
SeatsSep 11, 2019
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.
Occupants my contact the sharp edges when reaching between the power front seat and center console, increasing their risk of injury.
Ford will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge. The recall began November 8, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S29.
Campaign 19V651000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
SteeringAug 28, 2017
Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.
If the heat shield detaches, the steering gear may overheat, increasing the steering effort required by the driver, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers to inspect and replace the heat shield fasteners as needed, free of charge. The recall began on September 13, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S23.
Campaign 17V530000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Seats, front assembly, reclinerMay 22, 2017
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, "Head Restraints" and 207, "Seating Systems."
If the occupant is not adequately restrained in the event of a crash, they have an increased risk of injury.
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall began on June 7, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.
Campaign 17V332000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerDec 22, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.
An oil leak, in the presence of an ignition source, increases the risk of a fire.
Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall began on January 31, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S46.
Campaign 16V925000 on NHTSA.gov
Representative owner complaints
1,700 reports, newest first.
Engine, Sep 7, 2017
EXHAUST FUMES FILL THE CABIN OF VEHICLE DURING HEAVY ACCELERATION. USUALLY CAUSES HEADACHE. DEALER CONFIRMED ISSUE. DEALER ADVISES FORD HAS ISSUED A TSB BUT THE PARTS HAVE BEEN RECALLED FOR MONTHS SO NO REPAIR IS ABLE TO BE COMPLETED AT THIS TIME.
Other or unspecified, Sep 3, 2017
THERE IS A BURNING SMELL/ STRONG ODOR OF EXHAUST FUMES ENTERING THE VEHICLE WHEN DRIVING . IT SEEMS TO OCCUR MORE OFTEN OR BECOME STRONGER WHEN ACCELERATING UP HILLS OR WHEN ACCELERATING ONTO THE HIGHWAY, BUT CAN OCCUR WHEN DRIVING AT ANY TIME. MY WIFE, MYSELF, FAMILY MEMBERS AND FRIENDS WHO HAVE RIDDEN IN OR DRIVEN THE VEHICLE HAVE SMELLED IT. THE SMELL CAN BE STRONGER TO PASSENGERS IN THE REAR SEATING AREAS. THIS HAS OCCURRED ON NUMEROUS OCCASIONS SINCE MY WIFE HAS LEASED THE VEHICLE ON 01/20/17 AND HAS BEEN TO THE DEALER TWICE TO BE CHECKED ,BUT THEY CANNOT FIND ANYTHING WRONG. THE VEHICLE WILL BE RETURNING TO THE DEALER THIS WEEK (09/06/17) AGAIN TO BE CHECKED .
Other or unspecified, Engine, Sep 2, 2017
EXHAUST SMELL COMING INTO CABIN FROM THE FRONT VENTS ON HIGHWAY ACCELERATION.
Engine, Fuel/propulsion system, Sep 1, 2017
AFTER A SCARY LONG DRIVE FROM INDIANA TO NORTH CAROLINA I TOOK MY VEHICLE TO THE LOCAL FORD DEALER SERVICE DEPARTMENT LETTING THEM KNOW THAT I COULD SMELL EXHAUST WHILE DRIVING AND I FELT OVERLY TIRED, WAY MORE TIRED THEN NEED BE. AFTER TESTING IT WAS DETERMINED THAT CO WAS COMING INTO THE CABIN OF MY VEHICLE. THEY STILL HAVE MY VEHICLE NOW AFTER 2 WEEKS AND THE PARTS THAT WERE ORDERED WERE BODY FILLER AND ELECTRICAL TAPE. THIS DOES NOT SEEM TO BE THE APPROPRIATE FIX FOR THIS SITUATION THAT COULD CAUSE CATASTROPHIC INJURY OR DEATH AND NOW I AM SCARED TO PUT MY AND MY FAMILIES LIVES IN DANGER DUE TO MY VEHICLE TRYING TO KILL US. THE VEHICLE WAS BEING DRIVEN ON THE INTERSTATE AS SPEEDS OF 50-75 MPH. THIS IS VERY DANGEROUS AND IF I WOULD NOT HAVE STOPPED SO MANY TIMES I WOULD HAVE PASSED OUT AND CAUSED AN ACCIDENT WHICH COULD HAVE KILLED ME OR SOMEONE ELSE. I WAS ADVISED THAT IF I WAS GOING TO DRIVE THE VEHICLE I SHOULD DO SO WITH THE WINDOWS DOWN, WHICH IS NOT ACCEPTABLE AND WHY I HAVE HAD A LOANER CAR FOR WEEKS.
Engine, Aug 26, 2017
I RENTED THE REFERENCED VEHICLE FROM ENTERPRISE RENTAL CAR FOR 1 WEEK. DROVE APPROXIMATELY 2000 MILES. THIS 2017 VEHICLE HAD APPROXIMATELY 20,000 MILES ON THE ODOMETER WHEN I RENTED IT. I BELIEVE THAT THE ENGINE WAS THE 3.5 LITER VERSION. EVERY TIME I ACCELERATED HARD, SUCH AS ENTERING ON THE INTERSTATE, I COULD SUBSEQUENTLY SMELL A VERY STRONG EXHAUST SMELL IN THE INTERIOR OF THE SUV. I ALSO NOTICED WHEN I RENTED THE VEHICLE THAT ALL THE WINDOWS AND SURFACES HAD A FILM ON THEM - PERHAPS RESIDUE FROM EXHAUST GASES. I AM A 54 YEAR OLD RETIRED ENGINEER AND HAVE OWNED AND RENTED OVER 25 VEHICLES IN MY LIFETIME AND FIND WHAT I EXPERIENCED WITH THE EXPLORER TO BE VERY UNUSUAL. I ALSO FOUND THAT I WAS SLEEPIER THAN NORMAL WHEN DRIVING PERHAPS DUE TO CO2 EXPOSURE. ALL OF MY PASSENGERS ALSO EXPERIENCED UNUSUAL SLEEPINESS. THE EXHAUST SMELL IN THE INTERIOR WAS UNDENIABLE. I FIND IT VERY DISTURBING THAT FORD IS TRYING TO EXPLAIN THIS AS A PROBLEM WITH ONLY THE POLICE INTERCEPTOR EXPLORERS DUE TO AFTER MARKET MODIFICATIONS. MY EXPERIENCE INDICATES THAT THIS IS A COMPLETELY FALSE AND MISLEADING EXPLANATION. I AM VERY PLEASED TO SEE THAT THE NHTSA IS DOING AN EA ON THE PROBLEM. FORD HAS IGNORED THIS PROBLEM FOR YEARS AND THE PROBLEM IS VERY REAL. I WAS CONSIDERING BUYING THE EXPLORER WHICH WAS ONE REASON I RENTED THE VEHICLE AND FROM MY EXPERIENCE I WILL NOT TOUCH THIS VEHICLE AND WILL NOT BE PURCHASING ONE. PLEASE DO YOUR DUE DILIGENCE REGARDING THIS PROBLEM AND I HOPE TO SEE THAT THIS EVENTUALLY LEADS TO A OVERALL RECALL OF ALL AFFECTED EXPLORERS. THANK YOU.
Other or unspecified, Engine, Aug 26, 2017
EXHAUST SMELL COMES INTO THE CABIN WHEN CAR IS ACCELERATING. SEEMS WORST WHEN THE AC IS IN RE-CIRCULATION MODE. YOU CAN SMELL THE EXHAUST FUMES RIGHT AFTER THE ENGINE/TRANSMISSION HAS DOWNSHIFTED TO ACCELERATE.
Other or unspecified, Aug 26, 2017
GAS ODOR LEAK INSIDE THE CAR WHILE DRIVING THAT CAUSED ME TO HAVE SXS OF DIZZINESS, NAUSEA AND VOMITING. IT HAPPENED IN MULTIPLE OCCASIONS.
Other or unspecified, Aug 22, 2017
WE HAVE TAKEN OUR EXPLORER INTO A FORD DEALERSHIP TWICE NOW. WHEN YOU ACCELERATE ON THE HIGHWAY THERE IS A REALLY BAD EXHAUST SMELL IN THE CABIN FROM TIME TO TIME. THEY CLAIM TO FIX IT EVERY TIME AND THEN THE PROBLEM OCCURS AGAIN. I AM VERY WORRIED BECAUSE I AM 22 WEEKS PREGNANT NOW AND I HAD BEEN PLACED ON BED REST DUE TO SPOTTING I WAS HAVING. I AM NOT SURE IF THE TWO ARE LINKED. I AM NOT ON BED REST ANYMORE. THE CAR CONTINUES TO HAVE THE SAME ISSUE. THIS HAS BEEN AN ONGOING ISSUE. I WILL CHOOSE A DATE BELOW, BUT IT IS ONGOING.
Other or unspecified, Aug 22, 2017
CARBON MONOXIDE INSIDE PASSENGER CABIN, WHEN DRIVING AT NORMAL SPEEDS IN HIGHWAY. HAD TO PULL OVER TO VOMIT AND WAIT A WHILE TO BE ABLE TO CONTINUE. HAS HAPPENED IN VARIOUS OCCASION BUT WIRES THE LAST TIME.
Other or unspecified, Aug 21, 2017
C0 DETECTOR WENT OFF ON A 3HR DRIVE ON 08-18-17 WITH AC AND AIR RECIRCULATION ON. AFTER OPENING THE WINDOWS THE DETECTOR STOPPED BEEPING. THE DETECTOR IS A GLUI CIGARETTE-LIGHTER POWERED DEVICE W/ TWO USB PORTS (HTTPS://WWW.AMAZON.COM/GP/PRODUCT/B01G2YJ3ZU) AND HAS BEEN INSTALLED IN THE CENTER CONSOLE CIGARETTE LIGHTER (FACING THE SECOND ROW SEATS) SINCE MID MAY. NO OTHER TIME HAS THIS ALARM WENT OFF. AT THE TIME OF THE ALARM THE DETECTOR WAS PARTIALLY COVERED WITH SOME FABRIC FROM A BAG AND THE DETECTOR WAS WARM TO THE TOUCH. WE WERE CAMPING IN A PLACE WITH NO CELL SERVICE SO WE DID NOT GET A CHANCE TO CONTACT FORD/NHTSA. WE DROVE HOME W/ THE WINDOWS OPEN. AFTER COMING BACK HOME I TRIED INTENTIONALLY SETTING OFF THE CO ALARM WITH A CAN OF CO. AFTER WARMING UP THE DETECTOR BY LETTING THE CAR RUN I SPRAYED CO INTO THE DETECTOR BUT I WAS UNABLE TO GET THE ALARM TO GO OFF AGAIN. IT IS UNCLEAR TO ME WHETHER THIS WAS A FALSE ALARM FROM THE DETECTOR OR A LEGITIMATE ISSUE WITH C0 EMISSIONS IN THE VEHICLE. THERE ARE NOT MANY ACTIVE CO ALARMS ON AMAZON FOR CARS, THE GLUI ONE IS THE MOST REASONABLE ONE I'VE FOUND. ANY ADVICE WOULD BE APPRECIATED; I'LL BE CONTACTING FORD TODAY AS WELL.
Other or unspecified, Aug 17, 2017
WHEN I ACCELERATE WITH THE AIR CONDITIONING UNIT ON, THE SMELL OF EXHAUST IS ENTERING MY CABIN. I HAVE TO ROLL DOWN THE WINDOWS TO LET THE SMELL OUT. ACCORDING TO THE DEALERSHIP, THERE IS NOTHING WRONG WITH OUR VEHICLE. I AM CONCERNED ABOUT MY SAFETY AND THAT OF MY CHILDREN WHEN INHALING THIS SMELL.
Structure, Engine, Aug 16, 2017
CARBON MONOXIDE DETECTED IN PASSENGER CABIN - AFTER READING STORIES ABOUT POSSIBLE PROBLEMS WITH CARBON MONOXIDE (CO) IN 2016 FORD EXPLORERS IN MID JULY 2017 I PURCHASED A KIDDE BATTERY POWERED CO DETECTOR AND INSTALLED IT IN THE REAR AREA OF THE PASSENGER COMPARTMENT. IT HAD NOT ALARMED UNTIL WE WERE TRAVELING FROM SENECA, SC TO INDIANAPOLIS, IN. WE WERE TOWING AN 8X5 ENCLOSED U-HAUL TRAILER AT NORMAL FREEWAY SPEEDS. TOW/HAUL WAS ENGAGED BECAUSE WE WERE TOWING AND THE ENGINE WAS GENERALLY RUNNING AT HIGHER RPM'S, ESPECIALLY GOING UP THE MOUNTAIN INCLINES. THE CO DETECTOR FIRST ALARMED WEST OF ASHVIILLE, NC. SUDDENLY THE HEADACHES AND DROWSINESS BOTH MY WIFE AND I WERE EXPERIENCING MADE SENSE. WE OPENED THE WINDOWS AND THE ALARM STOPPED AFTER A COUPLE MINUTES. AFTER THIS HAPPENED 3-4 TIMES I MOVED THE DETECTOR TO THE FRONT OF THE PASSENGER CABIN SO THAT I COULD MONITOR THE PART PER MILLION DISPLAY. WE FOUND THAT IT ONLY TOOK 15-20 MINUTES OF HIGHWAY DRIVING FOR THE DETECTOR TO DISPLAY 31PPM, THE DETECTORS MINIMUM CONCENTRATION DETECTION THRESHOLD. THE LEVEL WOULD THEN BUILD OVER TIME. DUE TO THE DETRIMENTAL EFFECTS OF CO ON THE HUMAN BODY I NEVER LET THE CONCENTRATION EXCEED 62PPM. I FOUND, HOWEVER, THAT THE PEAK CO CONCENTRATION DETECTED WAS 103PPM. I ASSUME THIS WAS REACHED WHILE THE DETECTOR WAS IN THE REAR OF THE CABIN, WHERE THE DISPLAY WAS NOT VISIBLE TO ME. THE SERVICE MANAGER AT LAKE KEOWEE FORD SUGGESTED THAT I RUN THE HVAC IN RECIRCULATE MODE. I TRIED MANY DIFFERENT HVAC MODES - RECIRCULATE, NORMAL/OUTSIDE AIR, REAR HVAC TURNED OFF - BUT THE RESULT WAS ALWAYS THE SAME, CO BEING DETECTED IN THE CABIN WITHIN 15-20 MINUTES. NEEDLESS TO SAY I AM NOT BUYING FORD'S CLAIM THAT THIS PROBLEM IS ONLY WITH LAW ENFORCEMENT VEHICLES WITH BODY PERFORATIONS FROM THE INSTALLATION OF AFTER MARKET EQUIPMENT. THE VEHICLE IS GOING INTO A CARMEL, IN FORD DEALER THIS AFTERNOON.
Other or unspecified, Aug 15, 2017
HEAVY SMELL IN CABIN WHEN THE AC IS TURNED ON. THE SMELL IS FOUL AND WORSE WHEN AC IS TURNED ON. DRIVER HAS HAD SEVERAL EPISODES OF NAUSEA, DIZZINESS AND OVERALL UNWELL FEELING SINCE PURCHASING IN NOVEMBER 2016. NO RECALL HAS BEEN ISSUED AS OF YET, BUT THERE IS A DEFINITE PROBLEM WITH THE VEHICLE AND AM CONCERNED FOR MY THREE CHILDREN UNDER 6.
Other or unspecified, Aug 9, 2017
MY 2017 FORD EXPLORER XLT HAS EXHAUST SMELL COMING THROUGH THE VENTS THROUGHOUT THE VEHICLE. THIS IS NOT A NEW CAR SMELL BUT RATHER EXHAUST ODOR AND ONLY IS APPARENT WHEN THE AC SYSTEM OR FAN SYSTEM IS IN THE ON POSITION. I PURCHASED THIS VEHICLE ON JUNE 13, 2017 AND WAS HOSPITALIZED ON JULY 1, 2017 FOR THREE DAYS. THE DOCTORS WERE UNABLE TO PROVIDE A DIAGNOSIS ALTHOUGH I WAS EXPERIENCING HEADACHES, DIZZINESS AND TROUBLE WITH MY VISION. EVERY TIME I DRIVE MY EXPLORER AND TURN THE AC OR FANS ON I NOTICE A EXHAUST ODOR. I DEVELOP A HEADACHE, DIZZINESS FEEL SICK. I CALLED FORD AND THEY TOLD ME THAT THERE IS NO RECALL ON MY VEHICLE AND TO TAKE IT TO A DEALER FOR A POSSIBLE CARBON MONOXIDE LEAK OR OTHER ISSUE THAT MAYBE CAUSING THE PROBLEM. FORD ALSO STATED THAT THE PROBLEMS WERE ONLY ON THE POLICE INTERCEPTOR VEHICLES EVEN THOUGH ALL EXPLORERES COME OFF SAME PRODUCTION LINE. NOTE: I HAVE HAD THIS VEHICLE FOR ALMOST TWO MONTHS. THE NEW CAR SMELL IS GONE AND THERE IS NO ODOR WITH THE VEHICLE'S ENGINE IS NOT IN THE ON POSITION. THE TOXIC ODOR IS ONLY NOTICEABLE WHEN THE VENTS/AC/FANS ARE RUNNING.
Other or unspecified, Aug 9, 2017
WHILE DRIVING MY 2017 EXPLORER I GET SICK WHILE DRIVING. I GET A HEADACHE AND VERY NAUSEOUS AND SOMETIMES I GET DIZZY. I WILL DRIVE OTHER VEHICLES AND I DON'T GET SICK WITH THEM. I HAVE HAD MY EXPLORER FOR A YEAR AND I HAVE HAD THIS PROBLEM FOR THE LAST 7 OR 8 MONTHS. WHILE DRIVING I GET SICK AND I FEEL LIKE IM GOING TO PASS OUT . I DON'T THINK IT'S VERY SAFE TO DRIVE LIKE THIS. ITS A DANGER TO MYSELF AND ALSO OTHER PEOPLE ON THE HIGHWAY.
Other or unspecified, Aug 7, 2017
THE EXPLORER IS EXPERIENCING CARBON MONOXIDE LEAKS. THE FURTHER BACK YOU SIT IN THE SUV THE MORE YOU ARE EXPOSED TO THE CARBON MONOXIDE. WE PURCHASED A DETECTOR AND AFTER ONLY 10 MINUTES ON THE INTERSTATE THE LEVEL WAS 15PPM. AT 10PPM IT STARTS AFFECTING INFANTS AND WE HAVE A 11MONTH OLD
Structure, Engine, Aug 4, 2017, crash
OCCASIONALLY WHEN I DROVE THE CAR I FELT LIGHT HEADEDNESS AND DIZINIESS. ON 8/3/2017 I FELT THE DIZZINESS AGAIN AND ENDED UP IN A CAR ACCIDENT. I FELT AS THOUGH I WAS GOING TO PASS OUT AND IN A FLASH I CRASHED INTO THE CAR IN FRONT OF ME.
Engine and engine cooling, Other or unspecified, Aug 4, 2017
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. THE CONTACT STATED THAT THE CARBON MONOXIDE BOX ALERTED THAT THERE WAS CARBON MONOXIDE INSIDE THE VEHICLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE FAILURE MILEAGE WAS 18,000. UPDATED 09/06/17 *BF *CN
Other or unspecified, Engine, Aug 4, 2017
SMELL OF EXHAUST FUMES INSIDE VEHICLE WHEN DRIVING VEHICLE UPON REACHING SPEEDS APPROXIMATEY 45 MPH AND ABOVE OFF AND ON SINCE PURCHASING NEW VEHICLE
Engine and engine cooling, Aug 4, 2017
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE OPERATING THE VEHICLE, THE ODOR OF EXHAUST FUMES WAS PRESENT INSIDE THE CABIN COMING FROM THE VENTS. THE FAILURE MAINLY OCCURRED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER (JORDAN FORD IN SAN ANTONIO, TEXAS) BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT WAS CONCERNED THAT CARBON MONOXIDE WAS PRESENT WHILE OPERATING THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 17,000.
Other or unspecified, Aug 4, 2017
EXHAUST SMELL COMING INTO THE VEHICLE WHEN DRIVING OR SITTING WITH THE AIR CONDITIONING ON.
Structure, Other or unspecified, Engine, Aug 3, 2017
I AM CONCERNED ABOUT MY 2017 FORD EXPLORER AND A CARBON MONOXIDE LEAK. I HAVE OVERALL FEELING BAD SINCE WE GOT OUR NEW 2017 FORD EXPLORER, WHICH IS VERY OUT OF CHARACTER FOR ME. I AM A PRIOR SPECIAL OPERATION VETERAN, OVERALL IN GOOD HEALTH, AND ONLY 30Y/O. LIKE MANY, WHO HAVE COMPLAINED ABOUT THIS VEHICLE I AM GETTING NAUSEA, WEAKNESS, AND TENSION HEADACHES FROM DRIVING THIS VEHICLE. I HAVE BEEN VERY WEAK AND HAVING HEADACHES, AS OF LATE. THIS HAS HAD A MAJOR IMPACT ON MY DAY-TO-DAY LIFE. I COULDN'T EXPLAIN WHY OR WHAT WAS GOING ON WITH ME IT SEEMED AS IF IT CAME OUT OF NOWHERE. I AM STARTING TO THINK MAYBE I HAVE LONG TERM EXPOSURE TO CARBON MONOXIDE OVER THE LAST 3 WEEKS. I GOT THE FORD EXPLORE 3 WEEKS AGO AND THIS SUDDEN SICKNESS HAS BEEN HAPPENING SINCE THEN. I GOT SO WORRIED WITH MY HEALTH"I WENT TO THE DOCTOR. I EXPLAINED TO THE DOCTOR "I HAVE NO CLUE WHAT'S GOING ON WITH ME BUT I FEEL ABSOLUTELY HORRIBLE. I FEEL LIKE I HAVE HAD A FLU FOR ALMOST A MONTH". I WAS DESPERATE AND I KNOW I SOUNDED CRAZY BUT I HAVE BEEN HAVING SOME SERIOUS BOUTS WITH WEAKNESS, FATIGUE, AND HEADACHES. I WENT TO THE DOCTOR ON JULY 31ST 2017 AND I REALLY HAVE BEEN BAFFLED BY THE SUDDEN ONSET OF SYMPTOMS. THIS WAS BEFORE I KNEW ABOUT THE NHTSA INVESTIGATION INTO THE 2017 FORD EXPLORER. I SAW THE STORY RUN TODAY (8-3-17) ON GOOD MORNING AMERICA AND I STARTED TO PUT TWO AND TWO TOGETHER. AT THE DOCTOR'S APPOINTMENT ON (7-31-17) THEY PULLED BLOOD, AND ARE CONDUCTING A BUNCH OF TEST BUT NOTHING HAS COME BACK. I AM CONCERNED, I AM HOPING IT'S NOT RELATED TO THE CARBON MONOXIDE LEAK THAT OTHERS ARE REPORTING. MY BIGGEST CONCERN IS FOR MY PREGNANT WIFE AND UNBORN CHILD. AS A PURPLE HEART VET I HAVE PUT MY HEART AND SOUL INTO OUR GREAT COUNTRY AND I NEED THIS AGENCY TO PLEASE FIND ANSWERS TO IF THESE SUVS ARE SAFE. MY FAMILIES COULD DEPEND ON IT THANK YOU FOR YOUR SERVICE.
Other or unspecified, Aug 3, 2017
LAW ENFORCEMENT VEHICLE RECEIVING HIGH CARBON MONOXIDE LEVEL READINGS (10+ PARTS PER MILLION) IN PASSENGER CABIN UPON HARD ACCELERATION (FROM COMPLETE STOP TO 100+ MPH) WITH THE AIR CONDITIONING SYSTEM ON WITH THE RECIRCULATION FUNCTION ACTIVATED. AD003
Other or unspecified, Aug 3, 2017
LAW ENFORCEMENT VEHICLE RECEIVING HIGH CARBON MONOXIDE LEVEL READINGS (10+ PARTS PER MILLION) IN PASSENGER CABIN UPON HARD ACCELERATION (FROM COMPLETE STOP TO 100+ MPH) WITH THE AIR CONDITIONING SYSTEM ON WITH THE RECIRCULATION FUNCTION ACTIVATED. 374
Other or unspecified, Aug 3, 2017
LAW ENFORCEMENT VEHICLE RECEIVING HIGH CARBON MONOXIDE LEVEL READINGS (10+ PARTS PER MILLION) IN PASSENGER CABIN UPON HARD ACCELERATION (FROM COMPLETE STOP TO 100+ MPH) WITH THE AIR CONDITIONING SYSTEM ON WITH THE RECIRCULATION FUNCTION ACTIVATED. 799