2018 Ford Explorer

Problems, recalls and owner-reported issues

Structure is the leading concern among 730 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Explorer model years with reports.

Complaints by model year
  1. 730

Of the 2018 reports, 15 involved a crash and 7 involved a fire. 12 people were injured.

Primary concernStructure288 reports · 39% of complaints
Owner complaints730Filed with NHTSA
Recall relationship7 safety recallsNHTSA campaign records

What owners report most often

  1. Structure288
  2. Other or unspecified167
  3. Engine94
  4. Electrical system57
  5. Power train50
  6. Engine and engine cooling29
  7. Back over prevention26
  8. Suspension23

Recalls and investigations

  1. Structure, bodyJul 14, 2026

    Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.

    A detached roof rail cover can create a road hazard, increasing the risk of a crash.

    Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

    Campaign 26V448000 on NHTSA.gov

  2. Suspension, rearFeb 20, 2026

    Ford Motor Company (Ford) is recalling certain 2017-2019 Explorer vehicles. The rear suspension toe links may fracture.

    A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

    Dealers will replace the toe links, free of charge. Owner notification letters were mailed on March 16, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S08. This recall is an expansion of previous NHTSA recall number 21V537. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 25, 2026.

    Campaign 26V101000 on NHTSA.gov

  3. Equipment, electrical, engine block heaterOct 10, 2025

    Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

    An electrical short circuit can increase the risk of a fire.

    Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

    Campaign 25V685000 on NHTSA.gov

  4. Structure, body, roof and pillarsJan 19, 2024

    Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

    A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

    Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

    Campaign 24V031000 on NHTSA.gov

  5. Structure, bodyMay 5, 2021

    Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

    A detached roof rail cover can create a road hazard, increasing the risk of a crash.

    Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.

    Campaign 21V316000 on NHTSA.gov

  6. Seats, front assembly, reclinerAug 28, 2019

    Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

    A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

    Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

    Campaign 19V633000 on NHTSA.gov

  7. Fuel system, gasolineNov 14, 2018

    Ford Motor Company (Ford) is recalling certain 2018 Ford Explorer vehicles equipped with 2.3L or 3.5L GTDI engine. Due to an assembly error, the fuel pressure sensor may leak fuel.

    A fuel leak in the presence of an ignition source can increase the risk of a fire.

    Ford will notify owners, and dealers will replace the fuel line assembly, free of charge. The recall began December 7, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S35.

    Campaign 18V807000 on NHTSA.gov

Representative owner complaints

730 reports, newest first.

  1. Engine, Oct 12, 2023

    As I was driving on to the grocery store on a stop light I heard a rattle sound deflecting to another vehicle, the other vehicles driver heard the noise and noticed a puddle of water,and notified me. Emediatly i pulled over. Indeed, there was leak, unfortunately couldn't tell where it was coming from .I Called my mechanic, and a tow truck.My mechanic called me today October 11,2023 to notify me that the water pump had failed.He asked me if there had been any warning sings or temperature change,I responded no.He told me that if the incident had happened on the highway, I might have caused damage to the engine and potentially the vehicle might have shut off do to over heating.Keep in mind that my 2018 ford explorer only has 70,000 miles.Now I'm stuck with a bill of 1,400 dollars.Im gonna get an update tomorrow October 12,2023 on my vehicle status, if there was anything else damaged do to the water pump failure.No lights or warning sings were lid on my dashboard.

  2. Structure, Other or unspecified, Oct 11, 2023

    The windshield trim has come loose & come off on the left side while going down the road. The right side is beginning to do the same thing. I noticed pieces missing on 10/10/23 & on 10/11/23 a big piece flew off the car as I was driving down the highway.

  3. Structure, Oct 6, 2023

    The contact owns a 2018 Ford Explorer. The contact stated that while self-inspecting the vehicle, he noticed the paint on the front of the hood was corroded and peeling. The vehicle was taken to the dealer; however, the dealer informed the contact that his VIN was not included in an unknown recall. The manufacturer was made aware of the failure and referred the contact to file the complaint with the NHTSA hotline. The failure mileage was approximately 12,000.

  4. Engine, Oct 5, 2023

    The car had catastrophic engine failure. It had zero mechanical issues and all routine maintenance. It started rough a few times. Which I now know was a misfire. It then overheated while driving. Brought to a mechanic who said it was a blown head gasket. The coolant leaked into the oil. Engine had to be replaced at 102,000 miles.

  5. Back over prevention, Oct 4, 2023

    The contact owns a 2018 Ford Explorer. The contact stated that on several occasions while in reverse, the back-over prevention screen displayed a black screen preventing the image from being seen. The vehicle was taken to a dealer where it was diagnosed that the APIM needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer was notified of the failure. The failure mileage was approximately 90,000.

  6. Power train, Oct 2, 2023

    The contact owns a 2018 Ford Explorer. The contact stated that while the vehicle was idling at a stop, the vehicle hesitated while responding. No warning lights were illuminated. The contact stated that the vehicle was diagnosed, and it was determined that the torque converter had overheated. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was then towed to an independent mechanic for a second opinion where it was determined that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was then towed to the residence where it remained. The manufacturer was notified of the failure and confirmed that the VIN was not included in a recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 103,000.

  7. Engine and engine cooling, Oct 2, 2023

    The contact owns a 2018 Ford Explorer. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the crank and camshaft valve position sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.

  8. Suspension, Oct 2, 2023

    The contact owns a 2018 Ford Explorer. The contact stated while driving at approximately 40 MPH, and at various speeds, the vehicle would vibrate and then would start to sway, and the contact could not maintain lane control. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the wishbone and motor mounts needed to be replaced; however, the wishbone mount was on a national backorder. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 96,000.

  9. Engine, Sep 29, 2023

    The contact owns a 2018 Ford Explorer. The contact stated while driving at an undisclosed speed, the service engine warning light illuminated. The vehicle was taken to the dealer, who performed a software update; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

  10. Structure, Other or unspecified, Visibility/wiper, Sep 27, 2023

    Windshield trim detached during highway travel. It flapped hitting the windshield and flew off almost causing collision.

  11. Engine, Fuel/propulsion system, Engine and engine cooling, Sep 27, 2023

    EXHAUST SAFTEY ISSUE / MY CEL CAME ON LEAVING WORK ON 9/25 , SCANED CODE AND GOT A CODE OF P0430 (CATALYTIC CONVERTER BANK 2) I FOUND A CUSTOMER SATISFACTION PROGRAM ISSUED ON 06/13/19 -(PROGRAM #19M01) ON THIS TO REPLACE UNDER AN EXTENDED WARRANTY. THE ISSUE IS WARRANTY COVERAGE IS 11 YEARS OR 120,000 MILES. THE CODE CAME UP AT 120,325 JUST OUTSIDE THE WARRANTY EXTENSION , FORD IS UNWILLING TO EXTEND THIS COVERAGE PAST THE 120 MILE MARK , tHIS CAR ALSO FALLS UNDER ANOTHER PROGRAM THAT WAS ISSUED 01/26/23 (PROGRAM# 22M06) STILL FORD REFUSES TO COVER UNDER WARRANTY FOR THIS SAFTY ISSUE

  12. Visibility/wiper, Sep 27, 2023

    Windshield noise above 35mph. Seals are rotting. Couldn't upload photos.

  13. Other or unspecified, Sep 18, 2023

    Passenger side windshield trim pieces detaching from the car's body at highway speeds.

  14. Engine and engine cooling, Sep 15, 2023

    The contact owns a 2018 Ford Explorer. The contact stated while driving approximately 45 MPH, the vehicle overheated. The temperature gauge increased to the high engine temperature level. There was an abnormal beeping sound detected. The contact noticed that the coolant reservoir was empty and added coolant. The contact stated that the next day there was coolant on the garage floor. The vehicle was taken to an independent mechanic and the contact was informed that the water pump needed to be replaced. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 71,699.

  15. Structure, Sep 11, 2023

    The windshield bottom rubber trim is Descente grating and falling apart.

  16. Structure, Sep 8, 2023

    The contact owns a 2018 Ford Explorer. The contact stated that two years ago, he had received an unstated NHTSA Campaign for the roof rail. The contact stated that the recall repair was completed. The contact stated that the roof rail failure had occurred after the recall repair was completed. The vehicle was taken to the dealer and diagnosed with roof rail assembly failure. The contact was informed that the roof rail needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that if the repair was performed, a two-year warranty on the repair would be authorized. The approximate failure mileage was 68,000.

  17. Fuel/propulsion system, Electrical system, Sep 3, 2023

    The gas gauge isn’t reading correctly. I’m a mother of a one year old son and I didn’t noticed that my car was reading wrong until I put in gas and it didn’t give me the correct reading. I have spoken to many people who owns a Ford Explorer and they have said the same thing. I don’t even know where to start on why it wouldn’t work. The problem has been reported and I didn’t get a warning. It just stopped reading correctly. There’s nothing on my dashboard, no sign or anything. I am confused.

  18. Engine and engine cooling, Sep 1, 2023

    The contact owns a 2018 Ford Explorer. The contact stated that while driving at an undisclosed speed, there was blue smoke coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who stated that the two turbo chargers were leaking and that there was oil in the engine. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 60,000. The VIN was not available.

  19. Structure, Aug 28, 2023

    The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 21V316000 (Structure) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

  20. Electrical system, Aug 26, 2023

    When the radio is on, a loud buzzing sound from the radio, do not believe it’s in the speakers

  21. Engine, Aug 23, 2023

    The contact owns a 2018 Ford Explorer. The contact stated while driving 35 MPH, the contact heard an abnormal sound. No warning light was illuminated. The vehicle was diagnosed by a dealer and confirmed that the failure was with the power take off unit internal failure and was leaking fluid. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not under warranty. The failure mileage was approximately 108,000.

  22. Power train, Aug 18, 2023

    The contact owns a 2018 Ford Explorer. The contact stated that while stopped at a traffic signal, the vehicle was shaking and vibrating abnormally. The contact stated there was no warning light illuminated. The contact stated that the failure had become a recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The contact researched online and related the failure to Customer Satisfaction Program: 20N07 Torque Converter Shudder (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 67,000.

  23. Engine and engine cooling, Aug 14, 2023

    The contact owns a 2018 Ford Explorer. The contact stated while driving 30 MPH, there was a message indicating that the engine was overheating. Additionally, the contact became aware of a burning odor. The contact was able to drive to the residence and parked the vehicle in the garage. The contact then noticed that coolant was leaking onto the ground. The contact stated that coolant was added to the vehicle; however, half of the coolant leaked from the vehicle. An independent mechanic diagnosed the vehicle at the residence. The vehicle was diagnosed with water pump failure. The contact was referred to the dealer for the repair. The dealer was notified of the failure and informed the contact that he would be charged a repair fee because the vehicle was out of warranty. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.

  24. Structure, Aug 4, 2023

    I was driving on the highway at about 70 mph when the passenger side window trim flew off of the vehicle, causing a loud noise that startled me as I drove. I do not believe the trim piece hit another vehicle as it was nighttime and the road was not crowded, but it easily could have in other circumstances.

  25. Other or unspecified, Aug 4, 2023

    My car started to make a buzzy kind of noise when I go over 30mph, with the heat I notice the cowl panel started to have some wear and tear, I google it and it seems to be an issue for this type of vehicles of Ford when it’s hot. I have read and watch many videos of people with the same car having an issue with it, I’m not sure and I would like to know if is safe to drive like that.