2018 Ford Explorer

Problems, recalls and owner-reported issues

Structure is the leading concern among 730 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Explorer model years with reports.

Complaints by model year
  1. 730

Of the 2018 reports, 15 involved a crash and 7 involved a fire. 12 people were injured.

Primary concernStructure288 reports · 39% of complaints
Owner complaints730Filed with NHTSA
Recall relationship7 safety recallsNHTSA campaign records

What owners report most often

  1. Structure288
  2. Other or unspecified167
  3. Engine94
  4. Electrical system57
  5. Power train50
  6. Engine and engine cooling29
  7. Back over prevention26
  8. Suspension23

Recalls and investigations

  1. Structure, bodyJul 14, 2026

    Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.

    A detached roof rail cover can create a road hazard, increasing the risk of a crash.

    Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

    Campaign 26V448000 on NHTSA.gov

  2. Suspension, rearFeb 20, 2026

    Ford Motor Company (Ford) is recalling certain 2017-2019 Explorer vehicles. The rear suspension toe links may fracture.

    A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

    Dealers will replace the toe links, free of charge. Owner notification letters were mailed on March 16, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S08. This recall is an expansion of previous NHTSA recall number 21V537. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 25, 2026.

    Campaign 26V101000 on NHTSA.gov

  3. Equipment, electrical, engine block heaterOct 10, 2025

    Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

    An electrical short circuit can increase the risk of a fire.

    Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

    Campaign 25V685000 on NHTSA.gov

  4. Structure, body, roof and pillarsJan 19, 2024

    Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

    A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

    Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

    Campaign 24V031000 on NHTSA.gov

  5. Structure, bodyMay 5, 2021

    Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

    A detached roof rail cover can create a road hazard, increasing the risk of a crash.

    Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.

    Campaign 21V316000 on NHTSA.gov

  6. Seats, front assembly, reclinerAug 28, 2019

    Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

    A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

    Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

    Campaign 19V633000 on NHTSA.gov

  7. Fuel system, gasolineNov 14, 2018

    Ford Motor Company (Ford) is recalling certain 2018 Ford Explorer vehicles equipped with 2.3L or 3.5L GTDI engine. Due to an assembly error, the fuel pressure sensor may leak fuel.

    A fuel leak in the presence of an ignition source can increase the risk of a fire.

    Ford will notify owners, and dealers will replace the fuel line assembly, free of charge. The recall began December 7, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S35.

    Campaign 18V807000 on NHTSA.gov

Representative owner complaints

730 reports, newest first.

  1. Fuel/propulsion system, Apr 10, 2026, fire

    I own a Ford Explorer 2018 bought as second hand in July 2020. For the last three years, the investment in it has been exponential. Finally working with a proper car mechanic, I understood that all the fixes I have made, have been known for a while. I have received several recalls and searching for more, I found one that **I did not receiveD*** and I'm having an issue with it. It can be seen in the attached document. Research shows that "the 2018 Ford Explorer has significant, well-documented complaints, primarily regarding catastrophic water pump failure, transmission issues, and multiple recalls. The 3.5L engine's internal water pump often fails around 125,000 miles, causing engine destruction. Other common issues include rear suspension toe link fractures, exhaust smells, and electrical problems." My water pump failed way before 125K miles, as the previous statement states.. Mine is 94K. I fixed it last year and now it's broken again. And by the say of the mechanic, it could be because of the issue of the catalyst, of a recall I didn't get and that probably got the previous owner. I have tried to reach Ford through letter and phone and no one answers. I finally spoke to someone on Tuesday from the warranty department and told me he will reach me in 3 hours. Two days have gone by. I also did a complaint on BBB and the refuse to fix and reimbursed the recall I didn't received.

  2. Structure, Apr 8, 2026

    The contact owns a 2018 Ford Explorer. The contact stated that while driving at an undisclosed speed, the A-pillar trim detached and blew off the vehicle. The vehicle was previously repaired for a similar failure; however, the failure reoccurred. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 168,706.

  3. Seat belts, Apr 7, 2026

    One of my backseat seatbelt buckles is completely broken and the other side has a crack in the plastic casing in the same spot but not as big. And the insides of the buckle where it locks in there is nothing for it to lock onto. One still works as the other one has nothing for it to lock into. Yes it can be inspected. It puts my passengers at risk if they can't buckle up. It has never been inspected or looked at by anyone

  4. Visibility/wiper, Apr 7, 2026

    The windshield wipers do not work, the rear wiper do not work and the wiper fluid does not squirt out. It can be inspected. The safety of everyone is at risk because I can't clean my windshield to make the road visible. I have recently seen a recall involving Ford vehicles regarding the windshield wipers not working. And I think it needs to include more years because mine is affected also. It started glitching about a year ago and now doesn't work at all. No lights come on and there is fluid in the wiper tank.

  5. Structure, Apr 6, 2026

    The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at highway speeds, the front passenger’s side A-pillar trim detached. Despite the failure, the contact was able to put the part back in place. The local dealer was contacted about the failure, and the contact was informed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 44,000.

  6. Exterior lighting, Other or unspecified, Apr 2, 2026

    Vehicle is equipped with operational red and blue lights that are prohibited under the color of law, and facilitates criminal activity upon a purchase agreement. Seller has actual knowledge and can be liable under the color of law. Vehicle has open recalls.

  7. Suspension, Mar 30, 2026

    The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 26V101000 (Suspension); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts for the recall repair were on back order. The contact called other dealers nearby and was provided the same information. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

  8. Structure, Mar 30, 2026

    The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at highway speeds, the front passenger’s side A-pillar trim detached. The local dealer was contacted about the failure, and the contact was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that the vehicle could be repaired out of pocket; however, the contact declined to pay out-of-pocket for the repair. The vehicle was not repaired. The failure mileage was approximately 60,000.

  9. Steering, Wheels, Mar 28, 2026

    After replacing the newest recall for the rear toe link on my Explorer, I’ve noticed (along with a couple others on some forums) that the alignment does not stay set and will come undone. I finished driving 1000 miles after the swap and had sudden pressure loss in my rear tire. When I looked at it the entire outside of the tire on both driver and passenger side were completely eaten through and I’m not made of enough money to keep replacing tires and keep getting alignments done. I do have a video of my inside cam of when it happened if requested.

  10. Other or unspecified, Mar 27, 2026

    In 2025 the dashboard leather on our 2018 Ford Explorer Platinum began to come unglued and rolled apart creating a very distracting white strip. This is very distracting and reflects into our line of sight. We have taken to the Ford dealership for repair. And the only answer from them is Go to an upholstery shop or replace the full dashboard… Very expensive!! We have researched and discovered that this is a regularly reported problem on Reddit and other sites for Ford Explorers and Expeditions from 2018-2020. These SUVs are not cheap! We paid a lot of money for a luxury SUV and this is not acceptable. But Ford isn’t interested because they don't see it as the safety danger it really is. The exposure of the white matting underneath the leather creates a vision safety problem looking out the windshield. Pictures attached. We are asking for assistance in getting Ford to address and repair this problem. At the very least it is a quality control problem on their luxury SUVs that Ford should be fixing.

  11. Structure, Mar 23, 2026

    The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving approximately 65 MPH, the front passenger’s side A-pillar trims detached. Several local dealers were contacted on several occasions. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

  12. Structure, Mar 21, 2026

    While driving at an undisclosed speed, I noticed an abnormal buzzing sound coming from the windshield. I have noticed that there have been several complaints regarding that issue. Also, there was a strange smell coming inside the vehicle.

  13. Power train, Mar 20, 2026

    The contact owns a 2018 Ford Explorer. The contact stated that the VIN was associated with NHTSA Campaign Number: 26V101000 (SUSPENSION). The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the transmission seized. The contact stated that the vehicle failed to move forward or reverse(R) as needed. No warning light was illuminated. The vehicle was towed to the residence. The dealer was contacted; however, the vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact called a transmission specialty shop. The vehicle was not inspected or diagnosed. The vehicle remained at the residence and had not been driven since. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.

  14. Suspension, Mar 20, 2026

    Received Safety Recall 26S08 about rear suspension toe link. However, the new toe link design Ford provided as a remedy only fixes the breakage issue, but it is known to be "inadjustable" and causing control issues from the recall on previous model years. The new toe link will lose alignment within 6 months, and causing early wore out on rear tires. It looks like Ford's remediation is only fixing one issue to create another one. A lot of owners are switching to aftermarket toe links which helps to stabilize the control.

  15. Suspension, Structure, Mar 20, 2026

    The contact owns a 2018 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 26V101000 (Suspension); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available for the recall repairs. The manufacturer was not made aware of the issues. The contact had not experienced a failure.

  16. Structure, Mar 16, 2026

    The contact owns a 2018 Ford Explorer. The contact stated that while her son was driving over a bridge, the A-pillar trim detached and fell off the vehicle, causing another vehicle to swerve to avoid the trim and sideswipe another vehicle. Additionally, the front windshield started to leak shortly after the A-pillar trim detached and fell off. The contact related the leaking to the missing A-pillar trim. The contact referenced NHTSA Campaign Number: 24V031000 (Structure). The dealer was notified of the failure and confirmed that the VIN was associated with the recall; however, the failure did not occur because of the loss of the A-pillar trim. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.

  17. Air bags, Other or unspecified, Mar 12, 2026

    Horn stopped working. Airbag indicator will not reset. Took to local dealership but their service department doesn’t seem to find an active recall for this, even though I can see them listed, just not for my particular VIN number

  18. Suspension, Structure, Mar 12, 2026

    The contact owns a 2018 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (STRUCTURE) and 26V101000 (SUSPENSION); however, the parts to do the recall repair were not yet available. The contact stated that while driving 40 MPH, the passenger's side A-pillar trim detached from the vehicle. The local dealer was contacted and confirmed that the recall repairs were not available. The contact stated that on a separate occasion, the driver’s side A-pillar trim became loose. The local dealer was not contacted. The vehicle was not repaired after the most recent failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure with the suspension. The dealer advised the contact that the part to do the recall repair was not yet available. The failure mileage was approximately 50,000.

  19. Structure, Back over prevention, Mar 9, 2026

    The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the A-pillar trim was beginning to detach from the windshield, allowing outside air to enter the vehicle. While in reverse, the back over prevention camera displayed a distorted image, or a solid blue screen without an image. The failure occurred several times while shifting into reverse. The dealer was contacted and confirmed that the part was not available yet available for the recall. The VIN was not under recall for the back-over prevention camera. The manufacturer was not made aware of the failure. The failure mileage was 78,896.

  20. Other or unspecified, Mar 6, 2026

    My 2018 Ford Explorer continues to have issues with the rear back up camera. It makes it difficult to see while backing, especially at night. I have noticed recalls concerning this very problem on Ford Explorers with a recall on this very issue beginning with 2020 models. My vehicle is experiencing the sale malfunction. We called Ford a couple of times about the issue, and their response was, summarized, “Sorry, it is not under the recall and there is nothing for us (Ford) to do.” I feel sure that I am not the only pre-2020 ford explorer owner to have this wide spread problem. It should be included in the recall. Thank you.

  21. Structure, Mar 6, 2026

    The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact became aware in 2025 that the driver’s and passenger’s sides A-pillar trims were loose. The contact called several dealers to set up a recall appointment, but was informed that the part was not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 81,000.

  22. Structure, Mar 5, 2026

    The trim on my 2018 Ford explorer is almost completely detached now if this causes an accident and somebody were to possibly die due to this faulty, trim clip coming off on the road then that’s a big problem. It needs to be fixed immediately when you buy a beautiful vehicle like this there’s no reason the trim on the vehicle should be falling apart my guess it’s a very easy part to have manufactured and it’s been years so let’s start getting up and doing something about it.

  23. Engine, Feb 25, 2026

    Upon startup rough idle and check engine light came on. Mechanic confirmed cylinder head thinning causing fluid leak into first cylinder. A mechanical note verifies but Ford won't issue a recall. Apparently Ford has know this for years with Ecoboost engines. I don't want to become a victim of vehicle dying in the middle of traffic. Have seen several complaints from Ford owners with no fixes by Ford.

  24. Suspension, Feb 25, 2026

    The contact owns a 2018 Ford Explorer. The contact stated that while driving 35 MPH over a bump on a snowy road, there was an abnormal popping sound coming from the rear suspension, and the contact lost control of the vehicle. The contact stated that upon decelerating to 5 MPH, the contact was able to regain control of the vehicle and to pulled over to the side of the road. The vehicle was towed to the residence. The contact noticed that the rear driver's side tire was folded inward. The vehicle was towed to an independent mechanic, where it was diagnosed, and determined that the driver's side rear suspension toe link was fractured and needed to be replaced. The contact stated that the part was replaced; however, the rear suspension was making an abnormal squeaking sound while driving. The vehicle was not repaired. The contact became aware that the VIN was recently included in NHTSA Campaign Number: 26V101000 (Suspension), which the contact associated with the failure. The dealer and the manufacturer were not contacted. The failure mileage was approximately 110,000.

  25. Electrical system, Feb 22, 2026

    Entertainment system control. Power draws down and kills battery. Display locks into reverse camera, and I can't access any controls for extended periods of time. Display just locks, and I can't adjust anything in it. This seems to be a known issue for all Sync 3 based backends.