2002 Ford F-150
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 955 owner complaints filed for this model year. This is the 5th highest complaint count among 26 F-150 model years with reports.
Of the 2002 reports, 58 involved a crash and 100 involved a fire. 67 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, tank assembly, mountingJul 29, 2011
FORD IS RECALLING CERTAIN 1997 THROUGH 2003 MODEL YEAR FORD F-150, 2004 MODEL YEAR FORD F-150 HERITAGE, 1997 THROUGH 1999 MODEL YEAR F-250 LESS THAN 8,500 LBS. GROSS VEHICLE WEIGHT RATING (GVWR), AND 2002 AND 2003 LINCOLN BLACKWOOD VEHICLES MANUFACTURED FROM JUNE 20, 1995, THROUGH AUGUST 4, 2004, ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. PROLONGED EXPOSURE TO ROAD DEICING CHEMICALS MAY CAUSE SEVERE CORROSION OF THE FUEL TANK STRAPS WHICH SECURE THE TANK TO THE VEHICLE.
AS A RESULT OF THE CORROSION, ONE OR BOTH STRAPS MAY FAIL ALLOWING THE FUEL LINES TO SEPARATE FROM THE TANK, OR IN SOME CASES, CAUSING THE TANK TO CONTACT THE GROUND. EITHER SCENARIO MAY RESULT IN A FUEL LEAK PRESENTING A FIRE HAZARD.
FORD WILL NOTIFY OWNERS AND INSTRUCT THEM TO TAKE THEIR VEHICLES TO A FORD OR LINCOLN DEALER TO HAVE THE FUEL TANK STRAPS REPLACED WITH STRAPS THAT HAVE INCREASED CORROSION PROTECTION. EARLY IN THIS CAMPAIGN, IF REPLACEMENT STRAPS ARE NOT AVAILABLE, DEALERS MAY INSTALL A CABLE SUPPORT UNDER THE STRAP AS AN INTERIM REPAIR OR A STEEL REINFORCEMENT OVER THE EXISTING STRAP AS A PERMANENT REPAIR. ANY REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. FORD'S RECALL CAMPAIGN NUMBER IS 11S21
Campaign 11V385000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Equipment, electricalAug 28, 2007
CERTAIN CEQUENT 90 DEGREE 7-WAY RIGHT ANGLE ADAPTORS SOLD BY DISTRIBUTORS IN TOW PACKAGES FOR AFTERMARKET SALES TO TOW 5TH WHEEL RV TRAVEL TRAILERS. DUE TO INCORRECT WIRING OF THE HARNESS, THE TRAILER LIGHTS MAY NOT OPERATE PROPERLY.
IF THE TRAILER LIGHTS ARE NOT WORKING PROPERLY, A VEHICLE CRASH CAN OCCUR.
ALL OF THE DEFECTIVE TOW PACKAGES ARE STILL AT THE DISTRIBUTOR LEVEL AND HAVE NOT BEEN SOLD TO ANY CONSUMERS.
Campaign 07E066000 on NHTSA.gov
Exterior lighting, headlightsAug 1, 2006
CERTAIN MAXZONE HEADLIGHT ASSEMBLIES, DEPO BRAND, P/NOS. 331-1129L-ASN AND 331-1129R-ASN, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
MAXZONE WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLIGHTS. THE RECALL BEGAN ON JULY 28, 2006. OWNERS MAY CONTACT MAXZONE AT 909-822-3288.
Campaign 06E067000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lighting, headlightsJun 12, 2006
CERTAIN EAGLE EYES HEADLAMPS, P/NOS. FR208-B101R, FR208-B101L, FR208-B001R, AND FR208-B001L, SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR THE PASSENGER VEHICLES LISTED ABOVE. THESE HEADLAMPS FAIL TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABRY LEE WILL NOTIFY OWNERS AND OFFER FULL CREDIT FOR ANY NONCOMPLIANT HEADLAMP. THE RECALL IS EXPECTED TO BEGIN ON JUNE 14, 2006. OWNERS MAY CONTACT SABRY LEE ACCOUNT EXECUTIVE AT 1-866-467-2279.
Campaign 06E052000 on NHTSA.gov
Vehicle speed controlSep 7, 2005
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT, SMOKE, OR BURN.
A FIRE AT THE SWITCH COULD OCCUR.
BY LETTER DATED SEPTEMBER 12, 2005, OWNERS WERE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED. OWNERS WHO HAVE HAD THEIR SPEED CONTROL DEACTIVATED ARE BEING NOTIFIED THAT PARTS WILL BE AVAILABLE AND ADVISED TO MAKE AN APPOINTMENT TO RECONNECT THE SPEED CONTROL BEGINNING IN FEBRUARY 2006. OWNERS WHO DID NOT HAVE THEIR SPEED CONTROL DEACTIVATED ARE BEING NOTIFIED TO HAVE THEIR SYSTEM REMEDIED BEGINNING IN FEBRUARY 2006. OWNERS ARE URGED TO AVAIL THEMSELVES OF THE FREE DISCONNECT SERVICE AS SOON AS POSSIBLE BECAUSE OF THE SIGNIFICANT RISK OF FIRE. OWNERS MAY CONTACT FORD AT 1-800-392-3673. (NOTE: ALSO SEE RECALLS 05V017 AND 06V286)
Campaign 05V388000 on NHTSA.gov
Representative owner complaints
955 reports, newest first.
Fuel system, Gasoline, May 10, 2011
WE FILLED THE GAS TANK OF OUR 2002 FORD F-150 AND DROVE ABOUT THREE BLOCKS AWAY FROM THE GAS STATION. THE FUEL TANK DROPPED OFF THE BOTTOM OF THE TRUCK AND DRAGGED ON THE GROUND LEAKING FUEL EVERYWHERE. WE WERE LUCKY IT WAS RAINING AT THE TIME AS I BELIEVE OTHERWISE THE TANK WOULD HAVE CAUSED A SPARK ON THE ROAD AND WE'D HAVE HAD A LARGE FIRE WITH MY CHILDREN IN THE TRUCK. IT COST QUITE A BIT OF MONEY TO REPAIR THE TRUCK, PAY THE FIRE DEPARTMENT FOR CLEAN UP AND TOW THE VEHICLE. WE CALLED OUR LOCAL FORD DEALER AFTER OUR MECHANIC TOLD US HE SEES F-150'S WITH THE FUEL TANK STRAPS RUSTED AND BROKEN PRETTY REGULARLY. WE WERE TOLD THERE WAS NO RECALL SO WE WOULD NOT BE REIMBURSED. NOW (2 MONTHS LATER) I HEAR THERE WILL BE A RECALL BUT IT WILL INCLUDE 1997-2001 TRUCKS ONLY. OURS IS A 2002 WITH THE EXACT SAME PROBLEM AND I'VE READ FORD USED THE SAME FUEL TANK STRAPS ON 1997-2003 F-150'S. UPDATED 08/05/11 *BF THE CONSUMER STATED THE REAR STRAP BROKE AND THE FRONT STRAP BROKE FROM THE WEIGHT OF THE TANK AND THEY BROKE IN THE MIDDLE DUE TO RUST. UPDATED 08/15/11 *TR
Fuel system, Gasoline, May 9, 2011
STRAPS THAT SECURE THE FUEL TANK RUSTED. ONE STRAP RUSTED COMPLETELY THROUGH AND WAS HANGING LOOSE-- THE OTHER WAS VERY CLOSE TO FAILURE. I WAS ABLE FORTUNATELY TO GET TO A GARAGE --AND I HAD THE STRAPS REPLACED. I JUST RECENTLY SAW THE NOTICE ABOUT OTHER INSTANCES OF THIS HAPPENING AND I DECIDED TO FILE A COMPLAINT. MY TRUCK IS ONE YEAR NEWER THAN WHAT IS BEING LOOKED AT. *TR
Suspension, May 8, 2011
I HAVE A 2002 F150 WITH ABOUT 90,000 MILES ON IT. ABOUT THREE MONTHS AGO THE FRONT END STARTED SHAKING VIOLENTLY AT ABOUT 45MPH. IT WILL NOT STOP SHAKING UNTIL YOU PRETTY MUCH COMPLETELY STOP. STARTED OUT JUST DOING IT EVERY NOW AND THEN. NOW I CANT GET OVER 45MPH. THIS IS VERY DANGEROUS. I HAVE TAKEN IT TO 4 DIFFERENT FRONT END SHOPS AND THEY ALL END UP SAYING THE SAME THING. DON'T KNOW WHAT IT IS.. THIS OBVIOUSLY IS A DESIGN FLAW AND SERIOUSLY NEEDS TO BE FIXED. *TR
Electrical system, May 5, 2011
MY HUSBAND PURCHASED A USED 2002 F150 FORD TRUCK BACK IN 2004. IN THE PAST 3 YEARS, THE TRUCK HAS MAJOR ELECTRICAL ISSUES EVERY TIME IT RAINS FOR MORE THAN 2 DAYS STRAIGHT. IT STARTS WITH THE RADIO SHUTTING OFF WHILE DRIVING. NEXT THE WIPERS WILL NOT WORK THEN THE POWER WINDOWS WONT OPEN. EACH TIME HE GETS IN AND OUT OF HIS CAR, ANOTHER ELECTRICAL FEATURE WILL NOT WORK. FINALLY, WHEN HE GETS IN TO START HIS CAR AND IT WON'T TURN OVER. IN APRIL 2009, HE HAS THE ELECTRICAL SENSOR IN THE GEM MODEL REPLACED. ON APRIL 28TH 2010, HE HAD TO HAVE THE MULTIFUNCTIONAL FUSE BOX REPLACED. IN MARCH 2011, HE HAD A NEW BATTERY INSTALLED. TODAY HE IS WAITING FOR AAA TO JUMP HIS CAR AS IT WON'T START. I CALLED THE DEALER WHO INFORMED ME THAT THEIR ARE NO KNOWN RECALLS FOR THIS ISSUE. WE WERE TOLD BY ANOTHER DEALER THAT IT SOUNDS LIKE WATER IS GETTING INTO THE FUSE BOX MODULE DUE TO THE FRONT WINDOW NOT BEING PROPERLY SEALED . *TR
Engine and engine cooling, Apr 25, 2011
I AM ONE OF THE PEOPLE WHO HAVE HAD THE ORIGINAL FACTORY SPARK PLUG EJECT FROM THE ENGINE, WHICH INDICATES THERE IS A DEFECT WITH THE ENGINE & CYLINDER HEAD DESIGN. WHERE I WORK, FOUR OF US HAVE THE SAME YEAR TRUCK, THREE OF US HAD THE SAME SPARK PLUG EJECT PROBLEM! THE FOURTH GUY ONLY HAS 40,000 MILES ON HIS TRUCK, SO WERE ALL WAITING FOR IT TO HAPPEN TO HIM! JUST ANOTHER OF FORDS BETTER IDEAS-I DON'T THINK SO
Vehicle speed control, Apr 21, 2011, fire
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND IDLE WHEN IT IGNITED IN FLAMES. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE USING A WATER HOSE. THE VEHICLE WAS DESTROYED. TWO VEHICLES THAT WERE PARKED NEAR THE CONTACTS VEHICLE SUSTAINED DAMAGES FROM THE FIRE. THE POLICE AND FIRE DEPARTMENT RESPONDED BUT NEITHER A POLICE OF FIRE REPORT WAS FILED. THE FIRE DEPARTMENT STATED THAT THE FIRE WAS SIMILAR TO ONES THEY HAD WITNESSED THAT STARTED FROM THE CRUISE CONTROL. THE VEHICLE WAS NOT DIAGNOSED FOR THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 102,000.
Air bags, Apr 14, 2011
TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED INTERMITTENTLY. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR REPAIRS. THE MANUFACTURER ADVISED THE CONTACT THAT BECAUSE HIS VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 11V107000 (AIR BAGS:FRONTAL:DRIVER SIDE INFLATOR MODULE) THAT THEY WOULD NOT BE ABLE TO PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 79,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 76,500. THE VIN WAS UNAVAILABLE.
Vehicle speed control, Service brakes, Electric, Apr 11, 2011, fire
ENGINE FIRE; BRAKES RESERVOIR/MASTER CYLINDER CAUGHT FIRE SITTING IN YARD. *TR
Vehicle speed control, Apr 5, 2011, fire
TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WHILE PARKED AND SITTING IDLE. THE FIRE WAS EXTINGUISHED AND THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED HIM THAT THE CRUISE CONTROL SWITCH HAD BURNED THE MASTER CYLINDER, CRUISE CONTROL CABLE AND THE WIRING THAT CONNECTED THE MASTER CYLINDER TO THE CRUISE CONTROL. THE MANUFACTURER DID NOT OFFER THE CONTACT ANY ASSISTANCE IN REPAIRING THE VEHICLE. THE VEHICLE WAS REPAIRABLE BUT WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Visibility, Mar 23, 2011
TL*THE CONTACT OWNS A 2003 FORD F150. THE CONTACT STATED THE REAR PASSENGER SIDE WINDOW FRAME LEAKED WHENEVER IT RAINED. THE CONTACT NOTICED THAT THE SEAT CUSHION AND HEAD REST WAS ALSO WET WHEN IT RAINED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND INFORMED HIM THAT THERE WERE NO RECALLS OR WARRANTIES FOR HIS VEHICLE. THE FAILURE MILEAGE WAS 70,000.
Engine and engine cooling, Mar 18, 2011
I HAVE A FORD F-150 THAT HAS A TRITON V-8 MOTOR. IT HAS 110,000 MILES. I HAVE HAD THE TRUCK FOR 3 YEARS AND PURCHASED IT WITH A 5 YEAR LOAN AGREEMENT. I WAS DRIVING AND THE SPARK PLUG BLEWOUT OF THE MOTOR. APPARENTLY THIS IS A COMMON PROBLEM,SO COMMON THAT THEY HAVE A KIT THATS A QWIK FIX. EVIDENTLY A PREVIOUS OWNER HAD THIS PROBLEM AND PUT THE KIT ON THERE GOT RID OF THE CAR AND IT WAS SOLD TO ME BY TOWN TOYOTA IN ROXBURY, NEW JERSEY. IT BLOWS MY MIND THAT I BOUGHT IT WITH 65,000 MILES AND IT ALREDY HAD A MAJOR PROBLEM NOT ONLY ONCE WITH A PREVIOUS OWNER BUT ALSO HAPPENED TO ME. NOW THE ONLY FIX IS TO REPLACE THE HEAD OF THE MOTOR OR EVEN REPLACING THE ENTIRE MOTOR.I HAVE COME INTO HARD TIMES WITH BEING LAID OFF FROM WORK AND HAVING NO MEANS TO PAY FOR IT OR EVEN GETTING ANYWHERE TO FIND WORK. I AM GETTING PRICE QUOTES RANGING FROM 3000 TO 8000 DOLLARS. ITS UNBELIEVABLE TO ME THERES NO RECALL OR COMPENSATION. IM STUCK WITH A VEHICLE THAT I NOT ONLY HAVE TO PAY FOR BUT CANT EVEN DRIVE. SOMETHING NEEDS TO BE DONE. MY E-MAIL IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Mar 15, 2011
TL*THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHEN HE STARTED THE VEHICLE AND SHIFTED INTO DRIVE GEAR, BOTH FRONTAL AIR BAGS DEPLOYED. THE CONTACT STATED THAT THE AIR BAGS DEPLOYED WHEN HE PLACED HIS FOOT ON THE ACCELERATOR PEDAL. THE CONTACT SPOKE WITH THE DEALER AND WAS TOLD THAT THE AIR BAGS WERE NOT UNDER WARRANTY AND THERE WAS NO RECALL, BUT THEY WOULD PERFORM A DIAGNOSTIC TEST TO SEE WHAT CAUSED THE AIR BAGS TO DEPLOY. THE CONTACT STATED THAT THE AIR BAG LIGHT WAS NOT ON WHEN THE FAILURE OCCURRED.
Fuel system, Gasoline, Mar 12, 2011
SPARK PLUG BLOW OUT. # 2 PLUG PASSENGER SIDE.THIS HAPPENED YESTERDAY MARCH 11,2011. MY TRUCK HAS 37,000 MILES ON IT. THIS IS A FORD F-150, 7700 SERIES WITH A 5.4 ENGINE.WHERE IS THE RECALL ON THIS TRUCK.AFTER READING ALL THE PROBLEMS,WITH THE SAME THING. WHAT A SLAP IN THE FACE BY FORD. AND YET NO RECALL MANDATED BY THE FEDS. WHAT A COUNTRY WE LIVE IN? *TR
Fuel system, Gasoline, Mar 10, 2011
THE FUEL TANK DROPPED DOWN FROM MY TRUCK AS I DROVE. I STOPPED IN THE MIDDLE OF THE STREET, PUT MY HAZARD LIGHTS ON AND GOT OUT TO SEE WHAT HAD HAPPENED. I DIDN'T KNOW WHAT IT WAS, IT LOOKED LIKE MAYBE THE END OF THE EXHAUST SYSTEM, THERE WAS NO LIQUID AND NO SMELL. I CALLED FOR HELP AND SLOWLY PULLED MY CAR OVER AT THE NEAREST SIDE STREET. WHEN I GOT OUT, GASOLINE WAS POURING OUT AND I COULD THEN TELL THAT IT WAS INDEED THE FUEL TANK THAT WAS HANGING FROM THE UNDERBODY OF THE TRUCK. THE FIRE DEPARTMENT HAD TO BE CALLED AND I HAVE TO PAY FOR THE CLEAN UP OF THE FUEL. THE TRUCK WAS TOWED TO A REPAIR SHOP AND THEY SAID THE STRAPS THAT HOLD THE TANK UP RUSTED OUT AND FAILED. TOTAL REPAIR COST WILL BE AROUND $1500.
Vehicle speed control, Mar 7, 2011
TL* THE CONTACT OWNS A 2002 FORD F150 SUPER-CREW. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 05V388000 (VEHICLE SPEED CONTROL) WAS PERFORMED APPROXIMATELY TWO YEARS AGO BUT THE REPAIR DID NOT CORRECT THE FAILURE. WHILE HE INSPECTED THE VEHICLE HE FOUND THE SPEED CONTROL DEACTIVATION SWITCHES WERE NOT REPLACED. THE DEACTIVATION SWITCH WAS LEAKING FLUID ABNORMALLY. THE MANUFACTURER WOULD NOT ASSIST WITH THE REPAIR. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 134,000.
Engine and engine cooling, Mar 4, 2011
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STARTED THE VEHICLE AND THERE WAS AN ABNORMAL EXPLOSION FROM UNDER THE FRONT HOOD. THE VEHICLE WAS SHUT OFF AND TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT ONE OF THE SPARK PLUGS HAD BLEW OUT AND DETACHED FROM THE ENGINE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 78,000. THE VIN WAS UNAVAILABLE.
Vehicle speed control, Mar 3, 2011, fire
TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE FROM UNDER THE HOOD WHILE THE VEHICLE WAS PARKED. THE FIRE DEPARTMENT WAS CALLED TO ASSIST AND A FIRE REPORT WAS FILED. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE BUT THE VEHICLE WAS DESTROYED. THE VEHICLE WAS PREVIOUSLY INCLUDED IN THE RECALL THAT COULD POTENTIALLY RESULT IN A FIRE UNDER NHTSA CAMPAIGN ID NUMBER: 05V388000 (VEHICLE SPEED CONTROL) YET THE VEHICLE WAS REPAIRED. THE INSURANCE COMPANY ADVISED THAT THE FIRE WAS CAUSED BY THE BRAKE FLUID WHICH CAME IN CONTACT WITH A WIRE FROM THE CONTROL MODULE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY COULD NOT PROVIDE ANY ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Suspension, Feb 18, 2011
2002 FORD F-150. CONSUMER STATES PROBLEM WITH REAR AXLE AND BEARING *TGW THE CONSUMER STATED THERE WAS A GRINDING NOISE COMING FROM THE REAR OF THE VEHICLE. THE RIGHT REAR AXLE WAS WORN AND THE BEARING WAS BAD. *JB
Fuel system, Gasoline, Feb 5, 2011
FUEL TANK STRAPS RUSTED AND BROKEN CAUSING TANK TO ALMOST FALL OUT
Vehicle speed control, Feb 3, 2011
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT IN AUGUST OF 2010 HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 05V388000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS TAKEN TO THE DEALER FOR RECALL REPAIRS AND HE WAS INFORMED BY THE DEALER THAT THERE WERE NO FAILURES WITHIN THE COMPONENT AT THAT TIME AND REPAIRS WERE NOT NEEDED. THE CONTACT STATED THAT MOST RECENTLY, THE CRUISE CONTROL SWITCH FAILED. THE DEALER ADVISED THAT REPAIRS WOULD NOT BE PERFORMED UNDER RECALL BECAUSE HE HAD PREVIOUSLY RECEIVED RECALL REPAIRS. THE MANUFACTURER ADVISED THAT ACCORDING TO THEIR RECORDS, THE VEHICLE WAS REPAIRED AUGUST 2010. THE CONTACT STATED THAT THE VEHICLE WAS NEVER REPAIRED UNDER THE RECALL AND THE DEALER AND MANUFACTURER WERE REFUSING TO HONOR THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000.
Electrical system, Feb 2, 2011
2002 FORD F-150. CONSUMER STATES A MAJOR WIRE HARNESS BURNED ON THE R.H. EXHAUST MANIFOLD AND THE PROTECTIVE PLASTIC SLEEVE WAS GONE AS WELL AS THE INSULATION. *TGW THE CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED AND THE OVERDRIVE LIGHT STARTED FLASHING AND IT WOULDN'T SHIFT PAST 2ND GEAR. *JB UPDATED 06/07/11
Electrical system, Jan 18, 2011, fire
TL*THE CONTACT OWNS A 2002 FORD F150. THE VEHICLE WAS SITTING OVERNIGHT AND THE HORN STARTED TO HONK AS THE VEHICLE WAS ON FIRE. THE FIRE STARTED INSIDE THE CAB OF THE VEHICLE AND IT WAS TOTALLY DESTROYED. THE FIRE DEPARTMENT WAS CALLED AND A REPORT WAS FILED. THE FIRE DEPARTMENT DOES NOT KNOW THE ORIGIN OF THE FIRE. THERE WERE NO INJURIES. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CALLED AND STATED THAT THEY NEEDED TO CHECK THE FIRE DEPARTMENTS REPORT. THEY OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 80,000.
Engine and engine cooling, Jan 12, 2011
SPARK PLUG BLEW OUT OF ENGINE WHILE DRIVING. *TR
Other or unspecified, Jan 6, 2011
2002 FORD F150, 4X4, 4 DOOR. WAS DRIVING HOME FROM KANSAS CITY KANSAS TO EMPORIA KANSAS, LUCKY I WAS STOPPING BY A FRIENDS HOUSE IN LAWRENCE KS. I WAS STOPPED @ A RED LIGHT IN DOWNTOWN, WHEN THE LIGHT TURNED GREEN I GAVE MY TRUCK GAS, HEARD A POP, SMELLED GAS & LUMPED TO A SAFE PLACE TO STOP. ENDED UP HAVING TO CALL A FRIEND & RENT A TRAILER TO DRAG MY TRUCK HOME. FOUND OUT THAT IT HAD "BLOWIN" A "SPARK PLUG"! WHAT THE HECK??? THE CONSUMER REPORT BOOK SAID NOTHING ABOUT THIS!!!!! AFTER READING EVERYONE'S STORIES, I AM SURE, FORD PAYS THEM OFF! NOT JUST THE "BEST" TRUCK IN AMERICA!!! BUT THE "WORLD"!!! BUT NO I LISTENED TO MY HUSBAND... I MYSELF AM A MOPAR PERSON. LADIES DON'T LET THEM MEN PICK YOUR RIDE FOR YA... HATE TO SEE YOU GET STUCK WITH A FORD LIKE ME.. BECAUSE WE ALL KNOW "FORD" IS NOT GOING TO ADDRESS THIS PROBLEM FOR US. BUT DON'T GIVE UP HOPE THERE IS A: "WORLD'S BEST FORD SPARK PLUG THREAD REPAIR KIT". NOW DON'T WE ALL FEEL "COZY"..... HAHA (SORRY GUYS, GIRLS JUST PICK BETTER RIDES!) 1/6/2011. *TR
Electrical system, Dec 27, 2010
SPARK PLUG BLOWING OUT HEAD. DAMAGING HEAD, COIL PACK AND INJECTOR LINE. *TR