2004 Ford F-150
Problems, recalls and owner-reported issues
Visibility is the leading concern among 2,036 owner complaints filed for this model year. This is the highest complaint count among 26 F-150 model years with reports.
Of the 2004 reports, 75 involved a crash and 40 involved a fire. 74 people were injured and 6 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, tank assembly, mountingJul 29, 2011
FORD IS RECALLING CERTAIN 1997 THROUGH 2003 MODEL YEAR FORD F-150, 2004 MODEL YEAR FORD F-150 HERITAGE, 1997 THROUGH 1999 MODEL YEAR F-250 LESS THAN 8,500 LBS. GROSS VEHICLE WEIGHT RATING (GVWR), AND 2002 AND 2003 LINCOLN BLACKWOOD VEHICLES MANUFACTURED FROM JUNE 20, 1995, THROUGH AUGUST 4, 2004, ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. PROLONGED EXPOSURE TO ROAD DEICING CHEMICALS MAY CAUSE SEVERE CORROSION OF THE FUEL TANK STRAPS WHICH SECURE THE TANK TO THE VEHICLE.
AS A RESULT OF THE CORROSION, ONE OR BOTH STRAPS MAY FAIL ALLOWING THE FUEL LINES TO SEPARATE FROM THE TANK, OR IN SOME CASES, CAUSING THE TANK TO CONTACT THE GROUND. EITHER SCENARIO MAY RESULT IN A FUEL LEAK PRESENTING A FIRE HAZARD.
FORD WILL NOTIFY OWNERS AND INSTRUCT THEM TO TAKE THEIR VEHICLES TO A FORD OR LINCOLN DEALER TO HAVE THE FUEL TANK STRAPS REPLACED WITH STRAPS THAT HAVE INCREASED CORROSION PROTECTION. EARLY IN THIS CAMPAIGN, IF REPLACEMENT STRAPS ARE NOT AVAILABLE, DEALERS MAY INSTALL A CABLE SUPPORT UNDER THE STRAP AS AN INTERIM REPAIR OR A STEEL REINFORCEMENT OVER THE EXISTING STRAP AS A PERMANENT REPAIR. ANY REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. FORD'S RECALL CAMPAIGN NUMBER IS 11S21
Campaign 11V385000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleFeb 23, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2004-2006 F-150 PICK UP TRUCKS AS WELL AS CERTAIN MODEL YEAR 2006 LINCOLN MARK LT VEHICLES. IF THE CLOCKSPRING JUMPER WIRE COMES IN CONTACT WITH THE DRIVER SIDE FRONTAL AIR BAG LOWER HORN PLATE, THE WIRE INSULATION MAY BECOME CHAFED, CREATING A POTENTIAL FOR A SHORT CIRCUIT. IF THIS OCCURS THE AIR BAG WARNING LAMP MAY ILLUMINATE INDICATING THAT SERVICE IS REQUIRED.
THE DRIVER SIDE FRONTAL AIR BAG COULD INADVERTENTLY DEPLOY INCREASING THE RISK OF INJURY OR LOSS OF VEHICLE CONTROL IF OCCURRING WHILE IN MOTION.
FORD WILL NOTIFY OWNERS AND INSTRUCT THEM TO TAKE THEIR VEHICLES TO A FORD OR LINCOLN/MERCURY DEALER TO HAVE A NEW CLOCKSPRING JUMPER WIRE INSTALLED THAT INCORPORATES A PROTECTIVE MESH COVER. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THIS SAFETY RECALL BEGAN ON SOME VEHICLES IN MARCH 2011. THE RECALL CAMPAIGN ON THE EXPANDED POPULATION IS EXPECTED TO BEGIN ON OR ABOUT MAY 9, 2011. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V107000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsOct 25, 2007
CERTAIN SPYDER HEADLAMP REPLACEMENT ASSEMBLIES SOLD FOR USE ON 2004 THROUGH 2007 FORD F150 PICKUP TRUCKS. DURING PRODUCTION, THE HEADLAMPS WERE INTERNALLY MISALIGNED AND THEY FAIL THE PHOTOMETRY REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
THE PURPOSE OF THIS STANDARD IS TO REDUCE TRAFFIC CRASHES AND DEATHS AND INJURIES BY PROVIDING ADEQUATE ILLUMINATION OF THE ROADWAY.
SPYDER WILL NOTIFY OWNERS AND OFFER A FULL REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLAMPS. THE RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2007. OWNERS CAN CONTACT SPYDER AT 866-558-4264.
Campaign 07E089000 on NHTSA.gov
Exterior lighting, headlightsSep 25, 2007
CERTAIN HEADLAMP ASSEMBLIES IMPORTED AND SOLD AS AFTERMARKET EQUIPMENT BY SONAR AUTO PARTS FOR USE ON 2004-2007 FORD F150 PICKUP TRUCKS. DURING PRODUCTION, THE HEADLAMPS WERE INTERNALLY MISALIGNED AND THEY FAIL THE PHOTOMETRY REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
THE PURPOSE OF THIS STANDARD IS TO REDUCE TRAFFIC CRASHES AND DEATHS AND INJURIES BY PROVIDING ADEQUATE ILLUMINATION OF THE ROADWAY.
SONAR WILL NOTIFY OWNERS AND OFFER A FULL REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLAMPS. THE RECALL BEGAN ON DECEMBER 14, 2007. OWNERS CAN CONTACT SONAR AT 866-558-4264.
Campaign 07E080000 on NHTSA.gov
Exterior lighting, headlightsSep 14, 2007
CERTAIN EAGLE EYES HEADLAMP ASSEMBLIES, P/NOS. FR390-B001L AND FR390-B001R, SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. THE THICKNESS IS UNSTABLE INHIBITING THE PERFORMANCE OF THE UPPER AND LOWER BEAMS WHICH FAILS TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
EAGLE EYES WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLIGHTS. THE RECALL BEGAN ON NOVEMBER 6, 2007. OWNERS MAY CONTACT EAGLE EYES AT 1-800-568-1098.
Campaign 07E075000 on NHTSA.gov
Equipment, electricalAug 28, 2007
CERTAIN CEQUENT 90 DEGREE 7-WAY RIGHT ANGLE ADAPTORS SOLD BY DISTRIBUTORS IN TOW PACKAGES FOR AFTERMARKET SALES TO TOW 5TH WHEEL RV TRAVEL TRAILERS. DUE TO INCORRECT WIRING OF THE HARNESS, THE TRAILER LIGHTS MAY NOT OPERATE PROPERLY.
IF THE TRAILER LIGHTS ARE NOT WORKING PROPERLY, A VEHICLE CRASH CAN OCCUR.
ALL OF THE DEFECTIVE TOW PACKAGES ARE STILL AT THE DISTRIBUTOR LEVEL AND HAVE NOT BEEN SOLD TO ANY CONSUMERS.
Campaign 07E066000 on NHTSA.gov
Vehicle speed controlAug 3, 2007
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
THIS COULD RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 07V336000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Exterior lightingJun 29, 2006
CERTAIN AAI MOTORSPORTS COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LIST PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH
AAI MOTORSPORTS WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 1, 2006. OWNERS MAY CONTACT AAI MOTORSPORTS AT 909-923-9188.
Campaign 06E060000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lighting, headlightsJun 12, 2006
CERTAIN EAGLE EYES HEADLAMPS, P/NOS. FR208-B101R, FR208-B101L, FR208-B001R, AND FR208-B001L, SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR THE PASSENGER VEHICLES LISTED ABOVE. THESE HEADLAMPS FAIL TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABRY LEE WILL NOTIFY OWNERS AND OFFER FULL CREDIT FOR ANY NONCOMPLIANT HEADLAMP. THE RECALL IS EXPECTED TO BEGIN ON JUNE 14, 2006. OWNERS MAY CONTACT SABRY LEE ACCOUNT EXECUTIVE AT 1-866-467-2279.
Campaign 06E052000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingSep 13, 2004
ON CERTAIN TRUCKS EQUIPPED WITH 4.2L, 4.6L AND 5.4L GASOLINE ENGINES, THE FUEL TANK MAY HAVE A DEPRESSION AT THE SEAM BETWEEN THE TOP AND BOTTOM HALVES OF THE TANK. IF A DEPRESSION IS LARGE ENOUGH, FUEL MAY PERMEATE THE FUEL TANK WALL RESULTING IN A FUEL ODOR, ILLUMINATION, OF THE "SERVICE ENGINE SOON" INDICATOR LIGHT, OR A FUEL LEAK.
FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL REPLACE THE FUEL TANK. THE RECALL BEGAN SEPTEMBER 17, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V443000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyApr 26, 2004
CERTAIN PICKUP TRUCKS MAY HAVE A FUEL TANK WITH LOCALIZED DEPRESSIONS IN THE FUEL TANK WALL AT THE SEAM BETWEEN TOP AND BOTTOM HALVES OF THE TANK. IF A DEPRESSION IS LARGE ENOUGH, FUEL MAY PERMEATE THE FUEL TANK WALL RESULTING IN A FUEL ODOR, OR THE "SERVICE ENGINE SOON" INDICATOR LIGHT IN THE INSTRUMENT CLUSTER MAY ILLUMINATE.
IF LEFT UNCORRECTED, A FUEL LEAK COULD EVENTUALLY DEVELOP.
DEALERS WILL REPLACE THE FUEL TANK ON THESE VEHICLES. OWNER NOTIFICATION BEGAN ON MAY 6, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-248-0186.
Campaign 04V200000 on NHTSA.gov
Representative owner complaints
2,036 reports, newest first.
Electrical system, Visibility, Sep 15, 2011
ALL 4 WINDOWS REGULATORS BROKE WITHIN A SPAN OF 4 MONTHS. WINDOW REGULATORS HAVE A STEEL CABLE WHICH ADHERES TO A PLASTIC PULLEY--WHO DESIGNED THIS POOR COMPATIBILITY? COMMON SENSE WILL TELL YOU THAT THIS IS NOT CONDUCIVE TO WEAR AND TEAR FOR ELECTRIC WINDOWS. VEHICLE IS IN EXCELLENT SHAPE ACCEPT FOR THIS PROBLEM WHICH AS A CONSUMER IS UNACCEPTABLE DUE TO INFERIOR PRODUCTS USED. ALUMINUM OR ANOTHER TYPE OF METAL SHOULD HAVE BEEN USED FOR THE PULLEY--DEFINITELY NOT PLASTIC. REPORTED TO FORD--CAN'T AND WON'T DO ANYTHING ABOUT THIS BUT TELL ME TO TAKE TO FORD DEALER FOR REPAIRS AND PAY AN OUTRAGEOUS AMOUNT FOR THE LABOR AND REGULATOR. I SPOKE WITH A LOCAL FORD SERVICE MANAGER AND HE REVEALED TO ME THAT FORD KNOWS THIS IS A PROBLEM WITH SEVERAL OF THEIR VEHICLES AND ALSO THE LINCOLNS BUT BECAUSE OF THE COST INCURRED BY ISSUING A RECALL THAT THEY CHOSE TO "WASH IT UNDER THE RUG". THIS IS AN UNACCEPTABLE EXCUSE AS FAR AS I AM CONCERNED. 4 WINDOW REGULATORS IN A 4 MONTH SPAN TO BREAK--SOMETHING NEEDS TO BE ADDRESSED AND BROUGHT TO FORD'S MANAGEMENT AND DESIGN DEPARTMENTS. *KB
Air bags, Sep 15, 2011
TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT STARTED TO ILLUMINATE DUE TO THE AIR BAG SENSOR UNDER THE HOOD BEING CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE AIR BAG SENOR NEEDED TO BE REPLACED AT THE CONTACTS EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.
Power train, Sep 13, 2011
(SUMMER, 2007, 28K) AT HIGHWAY SPEED (60 MPH) HUGE GRINDING NOISE AND VIBRATION, LIGHT IN DASH CAME ON BY ITSELF SHOWING, "4X4" TURNED ON, SLOWED TO 20 MPH, HUGE CLUNK AS 4 WHEEL DRIVE SYSTEM ENGAGED WITHOUT DRIVERS REQUESTING IT TO ENGAGE. FORD ROADSIDE ASSISTANCE WAS CONTACTED AND FORD TOWED VEHICLE TO FORD DEALER, FORD DEALER "REPROGRAMMED" SOMETHING, SAID IT HAD MOISTURE IN A SENSOR, CAUSING THE 4X4 TO TRY TO ENGAGE. (SEPTEMBER 12, 2011, 69,980 MILES) AT HIGHWAY SPEED, (58 MPH) DURING MILD ACCELERATION, 1500 - 1800 RPM, A MILD GRINDING SOUND FROM UNDER FRONT END, BY TAKING FOOT OFF GAS PEDDLE THEN REAPPLYING GAS THE GRINDING SOUND STOPS. CONTACTED FORD DEALER, THEY SAID DRIVE IT IN, CONTACTED FORD CUSTOMER SATISFACTION DEPARTMENT, THEY SAID TO HAVE DEALER CHECK IT OUT, FORD DEALER INVESTIGATED AND SAID THERE IS A PROBLEM WITH VOLUME OF VACUUM THAT IS NECESSARY TO PREVENT THE 4X4 SYSTEM FROM ENGAGING WHILE DRIVING ON THE HIGHWAY AT HIGHWAY SPEEDS. FORD DEALER INDICATED THAT IT MAYBE UNSAFE TO DRIVE LIKE THIS AND THAT THIS IS NORMAL FOR THE VACUUM SYSTEM TO FAIL LIKE THIS, REPRESENTATIVE AT FORD CUSTOMER SATISFACTION DEPARTMENT SAID THAT THEIR DEALER KNOWS HOW TO DIAGNOSE AND CURE PROBLEMS BEST, AND SINCE THE VEHICLE HAS MORE THAN 36K IT IS NOT A CONCERN TO FORD. MY CONCERN IS THAT STEEL GEARS THAT ARE SUGGESTED TO BE ENGAGED AT A WALKING PACE ON SOFT PAVEMENT ARE AUTOMATICALLY FORCING THEMSELVES TO LOCK TOGETHER ON DRY PAVEMENT AT 60 MPH, AND FORD AND THE FORD DEALER SHOW LITTLE CONCERN FOR THIS CONDITION SINCE THE VEHICLE HAS MORE THAN 36K AND SINCE NO EXTENDED WARRANTY PURCHASED FROM THE DEALERSHIP. *TR
Service brakes, Hydraulic, Power train, Sep 13, 2011
THE 2004 F150 AND I ASSUME EXPEDITIONS HAD UNDERSIZED FRONT BRAKE ROTORS AND CALIPERS AND WERE OUTLINED IN A SERVICE TECH BULLETIN FOR THE PURPOSE OF DIAGNOSING THE FRONT END SHAKING/SHIMMING DURING BRAKING. *TR THIS IS MY OPINION SHOULD HAVE FALLEN UNDER A MANDATORY RECALL DUE TO THE SERIOUS NATURE OF POOR ENGINEERING. NO RECALL AND OUT OF POCKET $$$. THE SAME HOLDS TRUE FOR THE REAR DIFFERENTIAL WHICH IN MY CASE HAS BEEN REPLACED (3) TIMES AND AGAIN FORD PUBLISHED A TECH BULLETIN OUTLINING THE FACT THAT THE '04 REAR DIFFERENTIAL HOUSING WAS SUBJECT TO FAULTY MACHINING CAUSING RAPID WEAR ON RING/PINION AND BEARINGS. I BELIEVE THESE TWO DEFECTS SHOULD HAVE BEEN ADDRESSED DUE TO THE FACT THAT FAILURE OF EITHER COMPONENT COULD RESULT IN A SERIOUS ACCIDENTS. I TRULY BELIEVE FORD TRIED TO COVER UP/WHITE WASH THESE DEFECTS. I STILL HAVE THIS '04 AND STILL HAVE ISSUES WITH THE BRAKES AND REAR DIFFERENTIAL NOT TO MENTION A HOST OF OTHER ISSUES THAT HAVE PLAGUED THIS PARTICULAR YEAR MODEL. I LOOK FORWARD TO HEARING FROM SOMEONE AND WOULD LIKE TO KNOW THE EXTENT OF FORDS INVOLVEMENT AND ANY ACCIDENTS INVOLVING '04F150'S. BEST REGADRS
Electrical system, Visibility, Sep 12, 2011
IN LESS THAN ONE YEAR I HAVE HAD TO REPLACE THREE WINDOWS IN MY 2004 F-150. THE WINDOWS WOULD JUST FALL INSIDE THE DOOR AND THE MECHANISM NO LONGER WORKED. AS I RESEARCHED ONLINE, I NOTICED THERE WERE NUMEROUS COMPLAINTS FOR THIS MAKE, MODEL AND YEAR. I FEEL THIS SHOULD HAVE BEEN A RECALL. I HOPE FORD MOTOR COMPANY LOOKS INTO THIS AND WE WILL ALL BE REIMBURSED FOR OUR EXPENSES. THANK YOU. *TR
Visibility, Sep 12, 2011
HELLO I OWN A 2004 F150 I WAS DRIVING AND MY DRIVERS SIDE WINDOW SLID DOWN FOR NO REASON I RESEARCHED THE PROBLEM AND FOUND THAT THIS IS A COMMON PROBLEM AMONG 2004 F150 TRUCKS THE WINDOW REGULATOR HAS A PLASTIC PART THAT FAILS I WAS LUCKY THAT IT WAS A CLEAR DAY IF I HAD BEEN DRIVING IN SNOW OR OTHER HEAVY INCLEMENT WEATHER I WOULD HAVE BEEN IN TROUBLE IS THIS AGENCY INVESTIGATION THIS ISSUE? I HAVE BEEN TOLD THAT EVENTUALLY ALL FOUR OF MY WINDOWS WILL FAIL SINCERELY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine and engine cooling, Sep 8, 2011
FAILURE OF BOTH CAM PHASERS RESULTING IN ENGINE PROBLEMS AND DECREASED GAS MILEAGE ALONG WITH EMISSION FAILURE. *TR
Visibility, Sep 6, 2011
WINDOW REGULATOR FAILURE: I HAVE NOW REPLACED 3 OUT OF 4 WINDOW REGULATORS. MY OUT OF POCKET COST IS SLIGHTLY OVER $900.00. THE FAILURES HAVE BEEN SUDDEN WITH NO WARNING.ONE OCCURRED IN TRAFFIC AT 55MPH. I LIVE IN COLORADO AND WEATHER COULD POSE A HEALTH AND SAFETY ISSUE. MORE IMPORTANT IS CONSUMER PROTECTION. THREE FAILURES IN JUST A COUPLE OF YEARS IS INDICATIVE OF MANUFACTURER USING SUBSTANDARD PARTS OR COMPONENTS. FORD SHOULD CORRECT THIS POTENTIALLY DANGEROUS SITUATION AND COMPENSATE THOSE WHO HAVE HAD TO BEAR THE COST OF REPAIR FOR SUBSTANDARD WORKMANSHIP AND MATERIALS. THE DATE OF THE FIRST AND SECOND INCIDENTS WERE CLOSE TO THE LISTED DATE THE MOST RECENT WAS SEPTEMBER 1 OF THIS YEAR. REPAIR WORK WAS DONE BY A LOCAL SHOP RECORDS ARE AVAILABLE TO REFINE THE DATES AND EXACT MILEAGE. *TR
Electrical system, Visibility, Sep 6, 2011
FAILURE OF SECOND WINDOW REGULATOR IN TWO YEARS. DRIVING DOWN THE ROAD THIS TIME AND NEARLY SWERVED OFF THE ROADWAY AFTER I THOUGHT THAT THE PASSENGER SIDE REAR WINDOW HAD BEEN SHOT OUT. TURNS OUT IT WAS THE REGULATOR FAILING. FORD NEEDS TO RECALL THIS PART AS A SAFETY HAZARD BEFORE SOMEBODY IS HURT IN A CRASH CAUSED BY THE FAILURE OF THE REGULATORS. FORD KNOWS THEY HAVE A PROBLEM BUT APPARENTLY WILL NOT RECALL OR OFFER A FIX. *TR
Visibility, Sep 2, 2011
I'M A 16 YEAR VETERAN IN LAW ENFORCEMENT. SOMETIME IN APRIL 2011, I WAS DRIVING DOWN THE ROAD AND MY REAR DRIVER SIDE WINDOW FELL DOWN INSIDE THE DOOR. THE WINDOW FALLING MADE A LOUD NOISE. I COULD HEAR THE WIND AND I LOOKED BACK AND DIDN'T SEE A WINDOW IN THE DOOR. MY FIRST THOUGHT WAS SOMEONE SHOT THE GLASS OUT. MY ATTENTION TO DRIVING WAS LOST FOR SEVERAL SECONDS. I BELIEVE THIS TO BE A SAFETY ISSUE. I PULLED OVER AT THE FIRST PARKING LOT I SAW AND REALIZED THE GLASS WAS NOT BROKEN BUT HAD FALLEN INSIDE THE DOOR. TODAY 9/2/2011, I WAS REPAIRING THE REAR WINDOW REGULATOR AND THE FRONT DRIVER SIDE WINDOW FELL. I THOUGHT HOW IRONIC IS THIS. I DROVE TO THE FORD DEALERSHIP AND PURCHASED THE PART AND RETURNED HOME. I HAVE FIXED BOTH WINDOW REGULATORS, BUT I FEEL THIS COULD CAUSE A TRAFFIC CRASH. I SEARCHED THE WEB FOR THIS REPAIR AND FOUND SEVERAL FORUMS WITH PEOPLE HAVING THIS SAME ISSUE. I WOULD LIKE TO SEE FORD ADDRESS THIS ISSUE. *TR
Engine and engine cooling, Sep 2, 2011
TL* THE CONTACT OWNS A 2004 FORD F-150. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE WHEN FOUR OUT OF EIGHT SPARK PLUGS FRACTURED WHILE THE TECHNICIAN ATTEMPTED TO REMOVE THEM TO TUNE UP THE ENGINE. THE CONTACT STATED THAT THE FAILURE OCCURRED DUE TO A DESIGN FLAW. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 09/29/11 *BF THE CONSUMER STATED THE COST TO REPLACED EIGHT SPARK PLUGS WAS % 916.12. UPDATED 10/05/11
Visibility, Sep 1, 2011
RISING DRIVER SIDE WINDOW. THE DRIVER SIDE WINDOW WAS BEING RAISED, IT STOP APPROX 3/4 WAY UP, AFTER TRAVELING APPOX 2 MILES AT 30 MPH THE WINDOW LOWER. THE FORD DEALER REPLACED THE WINDOW REGULATOR. *TR
Visibility, Sep 1, 2011
NO EVENT LEADING TO EVENT. THE RIGHT WINDOW LOWER ON ITS OWN WHILE TRAVELING ON INTERSTATE AT APPROX 65MPH. THE WINDOW REGULATOR WAS REPLACED AT FORD DEALER @ COST OF $235. *TR
Engine and engine cooling, Aug 31, 2011
SPARK PLUGS FAILING. FORD SAY THEY SHOULD BE CHANGED EVEN THOUGH THEY ARE RATED FOR 100,000 MILES. COST STARTS AT $300 AND CAN GO UP TO THOUSANDS OF DOLLARS. THE FAULT IS THAT FORD INSTALLED SPARK PLUGS THAT CAN GAUL OR REACT WITH THE AL BLOCK. THIS MEANS THE PLUGS MIGHT BREAK ON REMOVAL LEAVING PARK OF THE SPARK PLUG IN THE BLOCK. THE BLOCK WOULD THEN NEED TO BE DRILLED OUT TO REMOVE THE REMAINING PART OF THE SPARK PLUG. IT IS ALSO A KNOWN FACT THAT SOME OF THE SPARK PLUGS ARE BLOWING OUT OF THE BLOCK ON THEIR OWN.
Visibility, Aug 27, 2011
2004 FORD F150 LARIAT. RIGHT REAR WINDOW SUDDENLY DOPPED INTO THE DOOR. THW WINDOW WILL NOT GO UP. THIS IS A SAFTEY HAZARD. WHNN THE WINDOW WENT DOWN THE NOISE WAS DISTRACTING AND I HAD NO IDEA WHAT HAPPENED. I HAD TO LOOK FOR A PLACE TO STOP. AFTER STOPPING, I EXITED THE TRUCK. I THOUGHT I HAD A TIRE TREAD SEPERATION. AFTER CHECKING ALL OF THE TIRES I DECIDED TO LOOK OVER THE VEHICLE. SINCE I HAD NO IDEA WHAT HAPPENED I WAS PREPARED TO HAVE THE VEHICLE TOWED TO S SHOP. IT WAS THEN THAT I NOTICED THAT THE RR WINDOW WAS DOWN. I TRIED TO PUT IT UP AND COULD NOT DO SO WITH EITHER THE DRIVER WINDOW CONTROLL OR THE RR DOOR CONTROL. *TT
Visibility, Aug 26, 2011
PASSINGER WINDOW FELL INTO THE DOOR WHILE DRIVING ON THE FREEWAY. *TT
Visibility, Aug 24, 2011
WHILE DRIVING ON THE INTERSTATE THE DRIVERS SIDE WINDOW, WITHOUT WARNING, FELL DOWN INTO THE DOOR. I HEARD A POPPING SOUND AND THE WINDOW DISAPPEARED. I FEEL THIS IS A SAFETY ISSUE BECAUSE OF THE SUDDEN DISTRACTION COULD HAVE CAUSED ME TO LOOSE CONTROL OF THE VEHICLE. I LOOKED AT YOUR WEB SITE AND DISCOVERED THIS A COMMON PROBLEM WITH THIS TRUCK AND BELIEVE FORD SHOULD BE REQUIRED TO ADDRESS THE ISSUE.
Steering, Aug 11, 2011
TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A LOUD RATTLING NOISE COMING FROM THE STEERING COLUMN. THE CONTACT CONTINUED TO DRIVE AND LATER DISCOVERED THAT THE FAILURE WAS CONTRIBUTED TO THE TIE ROD ENDS, WHICH WERE EXTREMELY LOOSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Air bags, Aug 10, 2011
TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V107000 (AIR BAGS:FRONTAL:DRIVER SIDE INFLATOR MODULE). AN AUTHORIZED DEALER INFORMED THE CONTACT THAT THE PARTS NECESSARY TO PERFORM THE RECALL REMEDY WERE NOT AVAILABLE. THE PARTS HAD NOT BEEN AVAILABLE FOR APPROXIMATELY THREE MONTHS AND THE CONTACT FELT THAT THIS WAS AN UNREASONABLE AMOUNT OF TIME. THE PASSENGER SIDE AIR BAG LIGHT REMAINED ILLUMINATED. THE FAILURE AND THE CURRENT MILEAGES WERE 31,000.
Visibility, Aug 9, 2011
2004 FORD F150 LARIAT WINDOW REGULATORS FAILING. I HAVE HAD TWO WINDOW REGULATORS FAIL WHILE DRIVING MY TRUCK WHICH CAUSES THE WINDOW TO DROP UNEXPECTEDLY INTO THE DOOR CAVITY WHICH CAUSES ALARM TO THE DRIVER POSSIBLY CONTRIBUTING TO LOSS OF CONTROL OF THE VEHICLE. FORD IS AWARE OF THIS CONDITION AND REFUSES TO CORRECT THE ISSUE. IT IS A SERIOUS SAFETY RISK. THE WINDOWS WERE NOT BEING OPERATED AT THE TIME OF FAILURE. THEY JUST DROPPED LEAVING THE WINDOW OPEN AT 75 MPH ON THE HIGHWAY. *TR
Engine and engine cooling, Aug 8, 2011
I PURCHASED THIS VEHICLE USED FROM MY BROTHER IN LAW WHEN IT WAS 2 OR 3 YEARS OLD. ALL MAINTENANCE HAS BEEN DONE TIMELY. THE 5.4 TRITON ENGINE STARTED RUNNING VERY ROUGH. I IMMEDIATELY WENT TO MY MECHANICS SHOP. IT WAS LATE SO HE GAVE ME A RIDE HOME. ON THE FOLLOWING MONDAY HE CALLED TO SAY THAT HE RAN A SCOPE AND FOUND THAT THE PISTON WAS GONE AND IT WOULD NOT BE COST EFFECTIVE TO REPAIR. HE LOOKED AT BUYING A USED ENGINE FROM REPUTABLE DEALERS WHO SPECIALIZE IN USED ENGINES ONLY TO BE TOLD THAT THEY WON'T BUY THAT PARTICULAR ENGINE BECAUSE THEIR DEFECTIVE AND THEY'VE YET TO SEE A GOOD ONE. I'VE BEEN WAITING IN THE HOPES OF BUYING A USED WRECK WITH LOW MILEAGE. A REBUILT ENGINE RUNS $5,905.00 INSTALLED WITH A 3 YEAR 100K WARRANTY. IN MY CONVERSATION WITH JASPER THE WOMAN IMMEDIATELY TOLD ME THAT THIS ENGINE WAS REBUILT WITH THE UPGRADES TO THE WEAK TIMING CHAIN PROBLEM THAT FORD HAD DESIGNED INTO THE ENGINE. I CALLED FORD AND OF COURSE THIS WAS THE FIRST THEY HAD EVER HEARD OF SUCH A PROBLEM. MY MECHANIC SAYS THAT YEAR TRUCK AND ENGINE ARE "DROPPING LIKE FLIES". HE HAD ONE IN IS LOT ALREADY AND SAW AN ADD IN THE LOCAL PAPER OF AN 04 F-150 FOR SALE WITH BLOWN MOTOR. HE THOUGHT IT WAS ME BUT SOMEONE ELSE HAS THE SAME TRUCK AND PROBLEM. I DON'T KNOW IF THIS IS THE RIGHT PLACE TO DISCUSS THIS ISSUE BUT I WAS WONDERING IF YOU HAVE HEARD OF ANYONE ELSE WITH THIS PROBLEM? IF SO, HOW MANY AND WHAT DOES IT TAKE TO FORCE A COMPANY TO REMEDY A PROBLEMS THEY CREATED? MY MAINTENANCE OF MY VEHICLES IS SECOND TO NONE. THE 97 CHEVY TRUCK I'M CURRENTLY DRIVING WAS PURCHASED NEW BUY ME IN MAY OF 97. I JUST TURNED 358K MILES YESTERDAY AND IT'S THE SAME ENGINE WITH NO MAJOR REPAIRS. I'VE NEVER GOTTEN LESS THAN 250K OUT OF A VEHICLE BECAUSE OF MY MAINTENANCE.
Equipment, Aug 7, 2011
I WANT TO ADD MY NAME TO THE RANKS OF FORD F150 OWNERS WHO HAD THE NIGHTMARISH EXPERIENCE OF SIMPLY NEEDING SPARK PLUGS CHANGED. UNAWARE THAT THERE WAS A PROBLEM WITH THIS SPARKPLUG DESIGN, I ASKED MY MECHANIC TO DO A SIMPLE TUNE UP. TWO SPARKPLUGS BROKE AND HE IS STILL RESEARCHING HOW TO PROCEED WITHOUT INCURRING THE MOST EXPENSE. TELLS US ABOUT INEXPENSIVE RECALL ITEMS, IS IT BECAUSE THIS IS EXPENSIVE THAT THEY HAVE NOT ISSUED RECALL ON THIS DESIGN FLAW? *TT
Electrical system, Aug 5, 2011
WHILE DRIVING IN UP STATE NY, GOING ABOUT 30-35 MPH, MY REAR PASSENGER WINDOW STARTED TO OPEN FOR NO REASON. BY THE TIME I WAS ABLE TO PULL OVER THE WINDOW WAS COMPLETELY OPEN AND FELL DOWN INTO THE DOOR. I WAS UNABLE TO CLOSE THE WINDOW AND THE FORD DEALERSHIP I BROUGHT THE CAR TO LOOK AT TO TRY AND FIX IT TOLD ME THE REGULATOR WAS BROKEN AND NEEDED TO BE REPLACED. THE DEALERSHIP WAS ABLE TO GET THE WINDOW CLOSED AND TAPED IT SHUT. I WAS 300 MILES FROM HOME AND I HAD TO GET HOME TO TRY AND GET THE WINDOW FIXED. PS: THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. ABOUT 2 YEARS AGO THE SAME THING HAPPENED TO THE DRIVERS WINDOW AND I HAD TO GET THE REGULATOR REPLACED FORD NEEDS TO OWN UP TO IT'S DEFAULT AND ANNOUNCE A RECALL ON ALL IT'S WINDOW REGULATORS
Visibility, Aug 2, 2011
TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE DRIVERS SIDE POWER WINDOW DROPPED DOWN INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED. THE SAME FAILURE OCCURRED APPROXIMATELY TWO YEARS LATER ON THE FRONT PASSENGER SIDE WINDOW. THE MANUFACTURER WAS NOTIFIED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR REPAIRS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE 71,000. UPDATED 08/31/11 *BF UPDATED 09/12/11
Visibility, Jul 31, 2011
I HAVE HAD MY 2004 F150 XLT SUPERCREW FOR A YEAR NOW AND THE POWER WINDOW REGULATOR IN ALL 4 WINDOWS HAVE BROKEN DURING THAT SHORT PERIOD OF TIME. THE MOST RECENT FAILURE HAPPENED ON THE FRONT PASSENGER WINDOW LAST NIGHT. SEARCHING THE INTERNET SHOWS THAT THIS IS A WELL KNOWN ISSUE WITH THESE VEHICLES, BUT FORD WILL NOT ISSUE A RECALL. *TR