2005 Ford F-150
Problems, recalls and owner-reported issues
Visibility is the leading concern among 1,121 owner complaints filed for this model year. This is the 4th highest complaint count among 26 F-150 model years with reports.
Of the 2005 reports, 50 involved a crash and 29 involved a fire. 57 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleFeb 23, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2004-2006 F-150 PICK UP TRUCKS AS WELL AS CERTAIN MODEL YEAR 2006 LINCOLN MARK LT VEHICLES. IF THE CLOCKSPRING JUMPER WIRE COMES IN CONTACT WITH THE DRIVER SIDE FRONTAL AIR BAG LOWER HORN PLATE, THE WIRE INSULATION MAY BECOME CHAFED, CREATING A POTENTIAL FOR A SHORT CIRCUIT. IF THIS OCCURS THE AIR BAG WARNING LAMP MAY ILLUMINATE INDICATING THAT SERVICE IS REQUIRED.
THE DRIVER SIDE FRONTAL AIR BAG COULD INADVERTENTLY DEPLOY INCREASING THE RISK OF INJURY OR LOSS OF VEHICLE CONTROL IF OCCURRING WHILE IN MOTION.
FORD WILL NOTIFY OWNERS AND INSTRUCT THEM TO TAKE THEIR VEHICLES TO A FORD OR LINCOLN/MERCURY DEALER TO HAVE A NEW CLOCKSPRING JUMPER WIRE INSTALLED THAT INCORPORATES A PROTECTIVE MESH COVER. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THIS SAFETY RECALL BEGAN ON SOME VEHICLES IN MARCH 2011. THE RECALL CAMPAIGN ON THE EXPANDED POPULATION IS EXPECTED TO BEGIN ON OR ABOUT MAY 9, 2011. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V107000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Service brakes, hydraulic, power assist, vacuum, hoses, lines/piping, and fittingsMay 7, 2008
FORD IS RECALLING 605,684 MY 2005-2006 F-150 AND LINCOLN MARK LT VEHICLES EQUIPPED WITH 5.4L 3-VALVE ENGINES. THE BRAKE BOOSTER VACUUM SUPPLY HOSE ATTACHED TO THE INTAKE MANIFOLD FITTING MAY SWELL OVER TIME AND LOSE RETENTION FORCE. THIS CONDITION COULD ALLOW THE HOSE TO BECOME DETACHED FROM THE FITTING DURING AN INTAKE MANIFOLD BACKFIRE. SHOULD THE HOSE DETACH FROM THE INTAKE MANIFOLD, SEVERAL BRAKE APPLICATIONS WITH POWER ASSIST WILL BE AVAILABLE BEFORE THE VACUUM RESERVE IS DEPLETED.
ONCE THE BRAKE BOOSTER VACUUM RESERVE IS DEPLETED, THE DRIVER WILL HAVE FOUNDATION BRAKE FUNCTION, BUT WITH INCREASED BRAKE PEDAL EFFORT. REDUCED VEHICLE BRAKING COULD LEAD TO A CRASH.
DEALERS WILL REPLACE A RUBBER HOSE ON THE BRAKE BOOSTER VACUUM SUPPLY TUBE ASSEMBLY. THE RECALL BEGAN ON JUNE 27, 2008. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 08V208000 on NHTSA.gov
Exterior lighting, headlightsOct 25, 2007
CERTAIN SPYDER HEADLAMP REPLACEMENT ASSEMBLIES SOLD FOR USE ON 2004 THROUGH 2007 FORD F150 PICKUP TRUCKS. DURING PRODUCTION, THE HEADLAMPS WERE INTERNALLY MISALIGNED AND THEY FAIL THE PHOTOMETRY REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
THE PURPOSE OF THIS STANDARD IS TO REDUCE TRAFFIC CRASHES AND DEATHS AND INJURIES BY PROVIDING ADEQUATE ILLUMINATION OF THE ROADWAY.
SPYDER WILL NOTIFY OWNERS AND OFFER A FULL REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLAMPS. THE RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2007. OWNERS CAN CONTACT SPYDER AT 866-558-4264.
Campaign 07E089000 on NHTSA.gov
Exterior lighting, headlightsSep 25, 2007
CERTAIN HEADLAMP ASSEMBLIES IMPORTED AND SOLD AS AFTERMARKET EQUIPMENT BY SONAR AUTO PARTS FOR USE ON 2004-2007 FORD F150 PICKUP TRUCKS. DURING PRODUCTION, THE HEADLAMPS WERE INTERNALLY MISALIGNED AND THEY FAIL THE PHOTOMETRY REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
THE PURPOSE OF THIS STANDARD IS TO REDUCE TRAFFIC CRASHES AND DEATHS AND INJURIES BY PROVIDING ADEQUATE ILLUMINATION OF THE ROADWAY.
SONAR WILL NOTIFY OWNERS AND OFFER A FULL REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLAMPS. THE RECALL BEGAN ON DECEMBER 14, 2007. OWNERS CAN CONTACT SONAR AT 866-558-4264.
Campaign 07E080000 on NHTSA.gov
Exterior lighting, headlightsSep 14, 2007
CERTAIN EAGLE EYES HEADLAMP ASSEMBLIES, P/NOS. FR390-B001L AND FR390-B001R, SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. THE THICKNESS IS UNSTABLE INHIBITING THE PERFORMANCE OF THE UPPER AND LOWER BEAMS WHICH FAILS TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
EAGLE EYES WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLIGHTS. THE RECALL BEGAN ON NOVEMBER 6, 2007. OWNERS MAY CONTACT EAGLE EYES AT 1-800-568-1098.
Campaign 07E075000 on NHTSA.gov
Equipment, electricalAug 28, 2007
CERTAIN CEQUENT 90 DEGREE 7-WAY RIGHT ANGLE ADAPTORS SOLD BY DISTRIBUTORS IN TOW PACKAGES FOR AFTERMARKET SALES TO TOW 5TH WHEEL RV TRAVEL TRAILERS. DUE TO INCORRECT WIRING OF THE HARNESS, THE TRAILER LIGHTS MAY NOT OPERATE PROPERLY.
IF THE TRAILER LIGHTS ARE NOT WORKING PROPERLY, A VEHICLE CRASH CAN OCCUR.
ALL OF THE DEFECTIVE TOW PACKAGES ARE STILL AT THE DISTRIBUTOR LEVEL AND HAVE NOT BEEN SOLD TO ANY CONSUMERS.
Campaign 07E066000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Exterior lightingJun 29, 2006
CERTAIN AAI MOTORSPORTS COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LIST PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH
AAI MOTORSPORTS WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 1, 2006. OWNERS MAY CONTACT AAI MOTORSPORTS AT 909-923-9188.
Campaign 06E060000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Interior lightingFeb 6, 2006
CERTAIN PICKUP TRUCKS FAIL TO COMPLY WITH EITHER THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 105, 'HYDRAULIC AND ELECTRIC BRAKE SYSTEMS' OR FMVSS NO. 135, 'PASSENGER CAR BRAKE SYSTEMS.' THESE VEHICLES WERE BUILT WITH A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER.
THIS ERROR COULD PREVENT THE ANTILOCK BRAKE SYSTEM (ABS) WARNING LIGHT FROM ILLUMINATING IF THE ABS MODULE EVER BECAME INOPERATIVE.
DEALERS WILL RECALIBRATE THE INSTRUMENT CLUSTER IN THESE VEHICLES. THE RECALL BEGAN ON FEBRUARY 27, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 06V033000 on NHTSA.gov
Tires, tread/beltNov 21, 2005
CERTAIN CONTINENTAL CONTITRAC TR OWL, CONTITRAC TR BSW, GENERAL GRABBER TR BSW, AND CONTITRAC BSW TIRES MANUFACTURED BETWEEN MAY 29 AND JUNE 11, 2005, AND SOLD AS ORIGINAL EQUIPMENT ON CERTAIN FORD TRUCKS AND SOLD AS REPLACEMENT TIRES. THESE TIRES CAN WEAR PREMATURELY WHICH FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 119, NEW PNEUMATIC TIRES FOR VEHICLES OTHER THAN PASSENGER CARS.
AFFECTED TIRES MAY NOT MEET THE ENDURANCE TEST REQUIREMENTS OF THE STANDARD. CONTINUED USE OF THE AFFECTED TIRES CAN RESULT IN TIRE FAILURE WHICH COULD LEAD TO VEHICLE DAMAGE OR MOTOR VEHICLE CRASH.
CONTINENTAL WILL NOTIFY OWNERS AND REPLACE THE TIRES FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 7, 2005. OWNERS MAY CONTACT CONTINENTAL AT 704-588-5895.
Campaign 05T022000 on NHTSA.gov
Representative owner complaints: service brakes
112 reports, newest first. Show all
Service brakes, Hydraulic, Apr 30, 2007
AS I APPROACHED A STOP SIGN BRAKES FAILED TO BRAKE PROPERLY. THE BRAKES WERE TIGHT AND NO AMOUNT OF PRESSURE WOULD STOP THE TRUCK. I PUT IT IN N AND IT EVENTUALLY ROLLED TO A STOP WITH THE HELP OF GRAVITY AND THE INCLINE LEADING UP TO THE INTERSECTION. I HAD MY 2005, F150 TOWED TO THE NEAREST FORD DEALERSHIP. THE FAULTY HOSE WAS REPLACED WITH A 'REINFORCED ONE. WHICH LEAVES ME TO BELIEVE FORD HAS HAD TROUBLE WITH THIS PART PRIOR TO THIS INCIDENT. WHY ELSE WOULD THEY REPLACE THE FAULTY PART WITH THIS NEW, SO-CALLED REINFORCED ONE. THE OLD PART IS NOT AVAILABLE BECAUSE I WAS TOLD THE DEALERSHIP HAD TO SEND IT TO FORD MOTOR CO. I WONDER HOW MANY ACCIDENTS, COLLISIONS, NEAR MISSES, AND DEATHS OCCURRED BECAUSE OF BRAKE FAILURES THAT WENT UNREPORTED. HAD THIS FAILURE OCCURRED IN MARCH, JUST NORTH OF TAILGATE , ALL ON ROUTE 77, WHEN THE TRACTOR TRAILER TRUCK PULLED IN FRONT OF ME, I 'M SURE THE ACCIDENT WOULD HAVE BECOME ANOTHER STATISTIC REPORTED AS AN UNFORTUNATE FATALITY CAUSED BY A CARELESS TRUCK DRIVER. NO ONE WOULD HAVE THOUGHT TO INVESTIGATE THE BRAKES ON MY TRUCK.*AK
Service brakes, Hydraulic, Apr 24, 2007
TL* THE CONTACT OWNS A 2005 FORD F-150. WHEN DEPRESSED THE BRAKES PEDAL WENT ALL THE WAY TO THE FLOORBOARD WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY, AND SPEEDWAS NOT A FACTOR. THE VEHICLE WAS TAKEN TO TWO DIFFERENT FORD DEALERS, AND NEITHER ONE COULD FIND ANY FAILURES. THE MASTER CYLINDER HAD BEEN REPLACED. THE CURRENT MILEAGE IS 28,619, AND FAILURE MILEAGE WAS 318. *AK UPDATED 07/06/07 *TR
Service brakes, Hydraulic, Mar 2, 2007
TL* - THE CONTACT CALLED REGARDING THE 2005 FORD F150. THE CONTACT STATED THAT WHEN ATTEMPTING TO PUT THE VEHICLE IN REVERSE THE BRAKES FAILED. THE CONTACT PULLED OVER AND TURNED THE VEHICLE OFF. THERE WERE NO WARNING INDICATORS. THE CONTACT HAD THE VEHICLE TOWED TO A FORD DEALER. WHO DIAGNOSED THE FAILURE AS BEING A RESULT OF A LACK OF VACUUM IN BRAKE BOOSTER. THE FORD DEALER FOUND THAT THE INTAKE VACUUM CONNECTION FAILED BECAUSE THE HOSE HAD BECOME SOFT. THE FAILURE MILEAGE WAS 64, 277. THE DEALER HAD TO REMOVE THE THROTTLE AND FUEL RAIL TO ACCESS AND REPLACE THE HOSE. THE CURRENT MILEAGE WAS 66000.*AK UPDATED 04/05/07*JB
Service brakes, Hydraulic, Dec 8, 2006
DT*: THE CONTACT STATED WHILE DRIVING 18 MPH, THE BRAKES FAILED. THE VEHICLE WAS TOWED TO THE SALES/SERVICE DEALER, WHO DETERMINED THE VACUUM HOSE HAD COME OFF. THE MANUFACTURER WAS NOTIFIED. UPDATED 1/19/2007 - *NM
Service brakes, Hydraulic, Nov 17, 2006
I EXPERIENCED EXTREME FRONT BRAKE SHUDDER AFTER ONLY 6200 MILES ON THIS VEHICLE. I FEEL THAT THIS IS A SERIOUS DESIGN FAULT OF THE FRONT ROTORS. I HAD THE VEHICLE SERVICED UNDER WARRANTY AND THE FRONT ROTORS WERE CUT. I AM JUST WAITING FOR THE ROTORS TO WARP AGAIN, AND HOPEFULLY THEY WON'T CAUSE AN ACCIDENT. NO HELP FROM INQUIRIES WITH FORD MOTOR COMPANY ABOUT THIS PROBLEM. *NM
Service brakes, Hydraulic, Vehicle speed control, Oct 28, 2006, crash
WHILE TRYING TO STOP MY FORD F-150 TRUCK, I WAS ACTUALLY HITTING THE ACCELERATOR AT THE SAME TIME AS I WAS PUSHING THE BRAKE PEDAL. I COULD NOT TELL THAT IT WAS HAPPENING UNTIL IT WAS TOO LATE. AS I PSHED ON THE BRAKE THE TRUCK DID NOT SEEM TO SLOW DOWN NEARLY AS FAST AS IT SHOULD HAVE, SO I PUSHED HARDER ON THE BRAKE AND THAT DID NOT SEEM TO WORK PROPERLY, THEN I REALIZED THE RIGHT EDGE OF MY FOOT WAS ACTUALLY DEPRESSING THE ACCELERATOR, BUT YOU COULD NOT REALLY FEEL IT SINCE IT HAS VERY LITTLE RESISTANCE. WHEN I REALIZED WHAT WAS HAPPENING, I TRIED TO LIFT MY FOOT OFF THE ACCELRATOR, BUT TO DO SO I HAD TO RELEASE THE BRAKE A BIT. WHEN I DID THAT, THE VEHICLE LURCHED FORWARD TOWARD THE CAR IN FRONT OF ME AND HIT IT. IT HAPPENS BECAUSE AS YOU ARE HITTING THE ACCELERATOR WHILE TRYING TO BRAKE, THE ENGINE REVS UP TO HIGH RPM, AS YOU TRY TO GET YOUR FOOT OFF THE ACCELERATOR, AND RELEASE THE BRAKE A BIT, THE CAR THINKS YOU WANT TO GO FAST AND TAKES OFF BECAUSE OF THE HIGH RPM. THIS HAPPENED TO ME ABOUT TWO OR THREE WEEKS AGO, BUT IT JUST SEEMED LIKE AN ODDITY AT THE TIME SO I DID NOT REALLY THINK IT WAS A BIG DEAL. THEN IT HAPPENED TO ME AGAIN YESTERDAY WHEN I NEEDED TO STOP QUICKLY BECAUSE EVERYONE HAD SLAMMED ON THE BRAKES IN FRONT OF ME, SO WHEN I WENT TO HIT MY BRAKES, I INADVERTANTLY WAS HITTING THE ACCELERATOR AT THE SAME TIME AGAIN, ONLY THIS TIME, IT CAUSED AN ACCIDENT AS I PLOWED INTO THE CAR IN FRONT OF ME. I HAD PLENTY OF ROOM IN FRONT OF ME, AT LEAST 10 TO 15 FEET OR MORE, AND WE WERE ONLY TRAVELING BETWEEN 5 TO 10 MILES PER HOUR. I WONDER HOW MANY OTHER DRIVERS HAVE HAD THIS OCCUR TO THEM. I HAVE BEEN DRIVING VEHICLES FOR THIRTY YEARS AND HAVE NEVER HAD THIS HAPPEN TO ME UNTIL I DROVE THIS TRUCK, AND IT HAS NOW HAPPENED AT LEAST 2 TIMES IN THE LAST MONTH. I AM DRIVING THIS TRUCK SINCE AUGUST THIS YEAR. *NM
Service brakes, Hydraulic, Sep 19, 2006
DT*: THE CONTACT STATED UPON STARTING THE VEHICLE IN THE MORNING, WITHOUT ANY WARNING SIGNAL TO INDICATE BRAKE FAILURE, THE BRAKE PEDAL WAS DEPRESSED AND WOULD NOT GO ALL THE WAY TO THE FLOOR. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHO DETERMINED A VACUUM LINE HAD DISCONNECTED DUE TO OIL PRESENCE IN THE CONNECTION. THE RUBBER HOSE WAS REPLACED. THE CONTACT DENIED ANY TRACES OF OIL IN THE SURROUNDING OF THE VACUUM HOSE CONNECTION. UPDATED 11/03/06. *JB
Service brakes, Hydraulic, Parking brake, Fuel system, Gasoline, Sep 7, 2006
2005 F150 RWD VEHICLE HAS BEEN INTO FORD REPAIR 3 TIMES FOR BRAKES (PARKING BRAKE, ABS). ONE OCCASION THE TEMPERATURE OF THE LT REAR HUB WAS 385 DEGREES F BY INFERRED THERMOMETER. ANOTHER OCCASION RT REAR WAS TOO HOT TO TOUCH AFTER SITTING FOR AN HOUR. THIS VEHICLE HAS ALUMINUM RIMS THAT THE DEALER STATES SHOW NO DAMAGE. ALSO UNKNOWN IS WHAT THIS TEMPERATURE MAY HAVE CAUSED TO THE REAR BEARINGS, SEALS AND OTHER BRAKE COMPONENTS (CALIPERS). ABS LIGHT INTERMITTENT ON AND DRIVEABLITY WAS INTOLERABLE WITH SHAKING AND VIBRATION. FUEL CONSUMPTION GOT WORSE BY 30%. VEHICLE TAKEN TO DEALER AND PARTS WERE REPLACED (ROTOR, ABS SENSOR, PARKING BRAKE REATTACHED) , PARKING BRAKES WAS FOUND DISCONNECTED IN THE SEMI LOCKED POSITION ON THE SECOND RETURN, MISSED ON FIRST RETURN. UNABLE TO GET OLD PARTS. *NM
Service brakes, Hydraulic, Vehicle speed control, Sep 7, 2006
DT*: THE CONTACT STATED THE VEHICLE HAD AN IMPROPER BRAKE ADJUSTMENT WHICH MADE THE SLACK ADJUSTER LENGTH DIFFERENT ON EACH SIDE OF AN AXLE. THE DEALERSHIP DID NOT FIND ANY PROBLEM AND THE CONTACT REQUESTED THAT THE BRAKE CHAMBERS BE REPLACED AND EACH OF THE SERVICE CHAMBERS MUST BE OF THE SAME SIZE ACROSS THE VEHICLE'S AXLES. UPDATED 10/18/2006 - THE BRAKE PEDAL TRAVELS PAST THE ACCELERATOR PEDAL AND HAS CAUSED TROUBLE WHILE THE CONSUMER ATTEMPTS TO STOP THE VEHICLE. THE CONSUMER HAS INADVERTENTLY IT BOTH PEDALS AT THE SAME TIME. *NM
Service brakes, Hydraulic, Sep 1, 2006, crash
DT*: THE CONTACT STATED WHILE ON A HILL APPLYING BRAKE PRESSURE AT 8MPH , THE BRAKE PEDAL DROPPED TO THE FLOORBOARD AND THERE WAS A LOSS OF ALL BRAKING POWER. THE VEHICLE WAS PLACED IN NEUTRAL WHICH ALLOWED THE VEHICLE TO ROLL DOWNHILL AND STRIKE A FENCE. THE SEATBELT WAS WORN AND NO INJURIES WERE SUSTAINED. HOWEVER, THE WAS MINOR DAMAGE TO THE VEHICLE. THE POLICE WAS NOT ALERTED. THE VEHICLE WAS TOWED TO THE DEALER WHO DETERMINED THE MASTER CYLINDER WAS INOPERATIVE. THE MASTER CYLINDER REPLACEMENT CORRECTED THE BRAKING PROBLEM. THE MANUFACTURER WAS NOT ALERTED.
Service brakes, Hydraulic, Jul 31, 2006
BRAKE FAILURE. *NM
Service brakes, Hydraulic, Jul 28, 2006
WHILE COMING TO A STOP OCCASIONALLY THE BRAKE PEDAL HAS A LOSS OF PRESSURE FEEL AND THE BRAKE PEDAL GOES TO THE FLOOR. ON THE 26TH OF JULY I TOOK THE VEHICLE TO POWER FORD IN VALENCIA CA. AND THEY STATED THEY COULD NOT FIND A PROBLEM. IT IS MY BELIEF THE VACUUM BRAKE BOOSTER IS LEAKING PRESSURE WHEN THE AMBIENT TEMPERATURE IS HIGH, BOTH TIMES THIS OCCURRED THE OUTSIDE TEMPERATURE WAS ABOVE 110 DEGREES. *JB
Service brakes, Hydraulic, Jun 29, 2006
DT*: THE CONTACT STATED AFTER RELEASING THE EMERGENCY BRAKES FROM THE VEHICLE IN PREPERATION TO DRIVE, THE EMERGENCY BRAKES WOULD STICK IN PLACE. THIS CAUSED THE VEHICLE TO TRAVEL WITH THE EMERGNECY BRAKES APPIED GENERATING PRESSURE TOWARD THE TIRES WHICH CAUSED THEM TO RUN HOT AND BURN. THE BURNING RELEASED A BURNING TIRE ODOR. THE DEALERS DETERMINED THERE WOULD BE A CHARGE FOR ANY SERVICE EVEN THOUGH VEHICLE WAS UNDER WARRANTY. NO REPAIRS WERE DONE.
Suspension, Service brakes, Hydraulic, Jun 15, 2006
HAD MY F150 FOR LESS THAN 3 MONTHS WHEN NOTICED THE VIBRATION WHEN APPLYING THE BRAKES, ALSO HAS ROUGH IDLE, AND ROUGH SUSPENSION. TOOK TO DEALER THEY STATED NOTHING WRONG... WELL NOW ITS BEEN ABOUT 9 MONTH AND THE VIBRATION HAS GOTTEN SO BAD THAT WHEN BRAKES ARE APPLIED YOU GET THE STEERING WHEEL SHAKING ALONG WITH THE TRUCK. AGAIN I TOOK TO THE DEALER NOW THEY TELL ME MY ROTORS ARE WARPED AND I NEED AN ALIGNMENT AND NEW TIRES CAUSE IT ATE THE TREAD OFF THE INSIDE OF THE TIRES, AND THEY WANT TO CHARGE ME $400.00. I TALKED TO THE TIRE WARRANTY DEPARTMENT HE EVEN SAID THAT IT SHOULDN'T BE HAPPENING ALONG WITH MANY OTHERS. BUT FORD SERVICE SAYS IT NORMAL.....NOW I AM DRIVING A TRUCK WITH KIDS THAT IS UNSAFE. ARE THEY WANTING FOR PEOPLE TO DIE BEFORE THEY CORRECT THIS PROBLEM?? *JB
Service brakes, Hydraulic, May 15, 2006, crash
THE ACCIDENT HAPPENED DECEMBER 19, 2005: CAUSE: BRAKE FAILURE. WE WERE STOPPED AT A RED LIGHT AND I WAS HOLDING PRESSURE ON THE BRAKE PEDAL WHEN IT COLLAPSED TO THE FLOOR AND ROLLED IN TO THE CAR IN FRONT OF US. AT THAT TIME THERE WAS ONLY 2000 MILES ON THE PICK-UP. I WASN'T SURE WHAT HAPPENED UNTIL WE WERE AT ANOTHER STOP LIGHT AND IT HAPPENED AGAIN, BUT THIS TIME I PUMPED THE BRAKE PEDAL UNTIL I HAD PRESSURE. WE RETURNED HOME IN MARCH AND I WENT TO THE DEALER WHOM WE PURCHASED IT FROM (VALU FORD AT ELBOW LAKE, MINNESOTA) AND TOLD THEM OF THE PROBLEM. HE TRIED IT AND SAID HE COULD NOT FIND A PROBLEM. I GOT INTO THE PICK-UP AND SHOWED HIM HOW THE MASTER CYLINDER COLLAPSES WHEN PRESSURE IS HELD ON IT. HE TRIED ANOTHER PICK-UP SAME YEAR AND SAID THAT'S THE WAY ITS SUPPOSED TO BE??? I WENT TO ANOTHER FORD DEALER IN ALEXANDRIA (JUETTNER MOTORS) AND TOLD HIM WHAT HAPPENED AND WHAT I WANTED DONE AND THEY TOLD ME MY INSURANCE COMPANY SHOULD TAKEN CARE OF THE PROBLEM AND DIDN'T EVEN CHECK THE BRAKES. I HAVE TAKEN THE PICK-UP TO 5 DIFFERENT INDEPENDENT GARAGES AND THEY HAVE ALL SAID THE MASTER CYLINDER SHOULD NOT COLLAPSE WHEN PRESSURE IS HELD ON THE PEDAL. I WENT BACK TO THE DEALER AND ASK IF THEY COULD HAVE A COMPANY TECH EXPLAIN TO ME WHY THE MASTER CYLINDER COLLAPSES WHEN PRESSURE IS HELD ON THE PEDAL. I HAVE HEARD NOTHING FROM THEM. I FEEL VERY STRONGLY THAT FORD HAS A PROBLEM WITH THEIR MASTER CYLINDER AND SHOULD BE FIXED. I COMPLAINED TO FORD AGAIN AND ASK THEM TO HAVE SOME ONE EXPLAIN TO ME WHY THE BRAKES SHOULD COLLAPSE WHEN PRESSURE IS HELD ON THEM. THEY SENT OUT AN INDEPENDENT SOURCE AND HE HAD THE PICK-UP FOR ABOUT THREE HOURS AND SENT A REPORT BACK TO FORD SAYING THAT THE ELECTRIC BRAKES FOR THE CAMPER WERE THE PROBABLE CAUSE?? THERE IS NO HYDRAULICS INVOLVED WITH THE ELECTRIC BRAKES. NOTHING HAS BEEN DONE TO FIX THE PROBLEM.. *JB
Service brakes, Hydraulic, May 11, 2006
AT 20,000 MILES I TOOK MY 2005 F150 SUPERCREW XLT 4X4 INTO FIRESTONE, TO HAVE THE BRAKES CHECKED. THE TECHNICIAN INFORMED ME THAT THERE APPEARED TO BE NOTHING WRONG WITH THE PADS, AS I STILL HAD ABOUT 65-70% LEFT ON THEM. HOWEVER THERE WAS AN ISSUE WITH THE ROTORS. HE STATED THEY WERE WARPED. KNOWING THIS IS NOT NORMAL, I ASKED IF THIS WAS A COMMON THING ON THE NEW MODEL FORDS. AND HE STATED THAT THEY HAVE HAD A LOT OF THEM IN FOR THE EXACT SAME THING, WARPED ROTORS. I TOLD HIM TO PUT THE TRUCK BACK TOGETHER AND WOULD TAKE TO FORD. HE STATED THAT THE REASON THEY WERE WARPING, WAS BECAUSE OF A DESIGN DEFECT WHICH DID NOT ALLOW THEM TO GET ENOUGH AIR TO COOL, AND IF BRAKES WERE APPLIED HARD, THEN CAUSED THEM TO WARP. I TOOK THE TRUCK TO FORD DEALERSHIP ( JENKINS AND WYNNE IN CLARKSVILLE, TN.) INFORMED THE SERVICE WRITER. AS I WAS SPEAKING TO HIM, A TECH FROM THE SHOP WALKED IN, AND SAID THERE WAS A BIG PROBLEM WITH THEM. THEY TOOK MY TRUCK INTO THE SHOP, AND AFTER A DAY INFORMED ME THAT MY TRUCK HAD THE "NEW AND IMPROVED BRAKES" ALREADY INSTALLED. I ASKED HOW THEY COULD BE NEW AND IMPROVED IF DOING THE SAME AS THE OLD STYLE. THEY STATED THEY WOULD TAKE CARE OF ME. WHEN I INQUIRED AS TO THE HOW? THE SERVICE WRITER STATED " WE WILL MACHINE THEM." I TOLD HIM THAT JUST MEANS THAT THEY WERE GOING TO GRIND THE ROTORS FLAT, AND THAT IT WASN'T FIXING THE ISSUE. I WOULD JUST HAVE TO HAVE A COMPLETE TOTAL BRAKE REPLACEMENT AT 40,000 MILES. HE COMMENTED THAT THERE WAS NOTHING THEY COULD DO. I ASKED IF THIS WAS NORMAL FOR TRUCKS TO BE COMING IN WITH WARPED ROTORS AT 20,000 MILES, AND HE JUST SHRUGGED HIS SHOULDERS. I ASKED HIM, WHAT ARE WE AS TRUCK OWNERS SUPPOSED TO DO, REPLACE THE ROTORS EVERY 30-40,000 MILES. AGAIN HE JUST SHRUGGED AND SAID THERE WAS NOTHING HE COULD DO. AFTER THEY GROUND THE ROTORS, AND PUT THE TRUCK BACK TOGETHER, LESS THAN 500 MILES THEY STARTED DOING THE SAME THING, AND I ALMOST HAD AN ACCIDENT. THEY WILL "PULSE AND THE VEHICLE WILL LURCH" *JB
Service brakes, Hydraulic, May 3, 2006, crash
MAY 2, 2006 THE ACCIDENT HAPPENED DECEMBER 19, 2005: CAUSE: BREAK FAILURE. WE WERE STOP AT A RED LIGHT AND I WAS HOLDING PRESSURE ON THE BREAK PEDAL AND IT COLLAPSED TO THE FLOOR AND ROLLING IN TO THE CAR IN FRONT OF US. AT THAT TIME THERE WAS ONLY 2000 MILES ON THE PICK-UP. I WASN'T SURE WHAT HAPPENED UNTIL WE WERE AT ANOTHER STOP LIGHT AND IT HAPPENED AGAIN, BUT THIS TIME I PUMPED THE BREAK PEDAL TILL I HAD PRESSURE. WE RETURNED HOME IN MARCH AND I WENT TO THE DEALER WHOM WE PURCHASED IT FROM (VALU FORD AT ELBOW LAKE, MINNESOTA) AND TOLD THEM OF THE PROBLEM. HE TRIED IT AND SAID HE COULD NOT FIND A PROBLEM. I GOT INTO THE PICK-UP AND SHOWED HIM HOW THE MASTER CYLINDER COLLAPSES WHEN PRESSURE IS HELD ON IT. HE TRIED ANOTHER PICK-UP SAME YEAR AND SAID THAT??S THE WAY ITS SUPPOSED TO BE??? I WENT TO ANOTHER FORD DEALER IN ALEXANDRIA (JUETTNER MOTORS) AND TOLD HIM WHAT HAPPENED AND WHAT I WANTED DONE AND THEY TOLD ME MY INSURANCE COMPANY SHOULD TAKE CARE OF THE PROBLEM AND DIDN'T EVEN CHECK THE BREAKS. I HAVE TAKEN THE PICK-UP TO 5 DIFFERENT INDEPENDENT GARAGES AND THEY HAVE ALL SAID THE MASTER CYLINDER SHOULD NOT COLLAPSE WHEN PRESSURE IS HELD ON THE PEDAL. I WENT BACK TO THE DEALER AND ASK IF THEY COULD HAVE A COMPANY TECH EXPLAIN TO ME WHY THE MASTER CYLINDER COLLAPSES WHEN PRESSURE IS HELD ON THE PEDAL. I HAVE HEARD NOTHING FROM THEM. I FEEL VERY STRONGLY THAT FORD HAS A PROBLEM WITH THEIR MASTER CYLINDER AND SHOULD BE FIXED. I COMPLAINED TO FORD AGAIN AND ASK THEM TO HAVE SOME ONE EXPLAIN TO ME WHY THE BREAKS SHOULD COLLAPSE WHEN PRESSURE IS HELD ON THEM. THEY SENT OUT A INDEPENDENT SOURCE AND HE HAD THE PICK-UP FOR ABOUT THREE HOURS AND SENT A REPORT BACK TO FORD SAYING THAT THE ELECTRIC BREAKS FOR THE CAMPER WERE THE PROBABLE CAUSE?? THERE IS NO HYDRAULICS INVOLVED WITH THE ELECTRIC BREAKS. *NM
Service brakes, Hydraulic, Apr 17, 2006
BRAKES FAILED 3 TIMES. LAST TIME PEDAL WENT TO FLOOR AND I WENT THROUGH STOP SIGN. ALSO HAD THROTTLE STICKING. AFTER PEDAL SINKS TO FLOOR & YOU TRY A SECOND ATTEMPT THEN IT WORKS FINE. TRUCK HAS BEEN AT DEALERSHIP SINCE FEBRUARY 10, 2006 & IS STILL THERE TODAY APRIL 17, 2006. FORD REFUSES TO ACKNOWLEDGE OR REPAIR PROBLEM. FORD TOLD ME TO DRIVE IT UNTIL IT HAPPENS AGAIN AND NOTIFY THEM. VEHICLE IS NOT DRIVABLE IN IT'S CURRENT CONDITION. *NM
Service brakes, Hydraulic, Vehicle speed control, Apr 14, 2006, crash
DT*: THE CONTACT STATED WHILE DRIVING 10 MPH THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED FORWARD CRASHING INTO ANOTHER VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE PROBLEM COULD NOT BE DUPLICATED. NO POLICE REPORT WAS FILED HOWEVER; A REPRESENTATIVE FROM THE DMV FILED A REPORT. UPDATE 5/2/2006 - *NM
Service brakes, Hydraulic, Apr 6, 2006
I HAVE NOT HAD A FAILURE AT THIS TIME. THE PROBLEM IS THE BRAKES ON MY 2005 F-150. THE PEDAL HAS ALWAYS BEEN MUSHY AND ENGAGES THE BRAKES AT DIFFERENT LEVELS WHEN APPLIED, I NEVER WHERE THE BRAKING WILL BEGIN. SOME TIMES IF I AM PARKING A TRAILER WHERE THE BRAKES ARE USED A LOT THE PEDAL WILL BE ALMOST TO THE FLOOR. I DID ALMOST BACK INTO A CAR WHEN PARKING BECAUSE THE BRAKES DIDN'T ENGAGE UNTIL PEDAL WAS QUITE LOW. *NM
Service brakes, Hydraulic, Vehicle speed control, Mar 13, 2006
DT*: THE CONTACT STATED WHILE APPLYING THE BRAKE THE PEDAL GOES TO THE FLOOR AND THE CONTACT'S FOOT PRESSES THE ACCELERATOR. THE DEALER INDICATED THE BRAKES OPERATE AS DESIGNED AND BOTH THE BRAKE AND ACCELERATOR PEDALS MEET THE FMVSS. NO REPAIRS HAVE BEEN MADE. UPDATED 3/28/2006 - *NM
Service brakes, Hydraulic, Feb 28, 2006
WHILE DRIVING MY 2005 F150, THE PASSENGER SIDE REAR TIRE STARTED LOCKING UP AND SMELLING REALLY BAD. I STOPPED TO INVESTIGATE AND FOUND THE RIM TO BE VERY HOT. I DROVE IT A FEW MORE MILES TO A LOCAL FORD DEALER. THEY SAID THEY WERE GOING TO LOAN ME A CAR FOR FREE AND FIX THE PROBLEM. I ASKED WHAT PROBLEM AND THEY SAID THE PROBLEM THEY HAVE STARTED HAVING WITH F150 BRAKE CALIPERS LOCKING UP WHILE CUSTOMERS ARE DRIVING. IT BOTHERS ME THAT I HAD TO FIND OUT ABOUT THE PROBLEM THIS WAY. I THINK FORD SHOULD BE TELLING CUSTOMERS ABOUT THIS PROBLEM RIGHT NOW BEFORE SOMEONE GETS HURT BAD FROM THIS DEFECT. *JB
Service brakes, Hydraulic, Vehicle speed control, Feb 17, 2006, crash
DT*: THE CONTACT STATED AFTER ATTEMPTING TO APPLY SUDDEN BRAKE PRESSURE, THE VEHICLE STRUCK ANOTHER VEHICLE IN THE REAR RESULTING IN MINOR DAMAGE. THE BRAKES STOPPED THE VEHICLE, HOWEVER NOT BEFORE THE POINT OF IMPACT. NO INJURIES WERE SUSTAINED AND THE POLICE WERE NOT NOTIFIED. AFTERWARDS, THE CONTACT DISCOVERED THE BRAKE PEDAL WAS TOO CLOSE TO THE ACCELERATOR PEDAL. IT WAS SUSPECTED THAT DUE TO THE DESIGN THIS COULD BE UNSAFE, ALTHOUGH THE PLACEMENT OF THE ACCELERATOR PEDAL WAS NOT A FACTOR IN THE ACCIDENT. THE DEALER WAS NOTIFIED. A MANUFACTURER REPRESENTATIVE INSPECTED THE VEHICLE. IT WAS DETERMINED THE PLACEMENT OF THE ACCELERATOR AND BRAKE PEDAL MET FEDERAL MOTOR VEHICLE SAFETY STANDARDS AND NO CORRECTIONS WERE MADE.
Service brakes, Hydraulic, Feb 10, 2006
FRONT ROTORS WARPED WITHIN 9000 MILES AND WHEN BRAKES ARE APPLIED THE STEERING WHEEL JUMPS AND VIBRATES UNCONTROLIBLY ROTORS WERE RESURFACED AT 10,293 MILES THEN REPLACED AT 11,475 MILES AND REPLACED AGAIN AT 17,158 MILES AND AT THIS TIME I WAS TOLD THAT THE WARRANTY WOULD EXPIRE AT 23,475 MILES ON THE ROTORS AND I WOULD HAVE TO PAY FOR REPLACEMENT PARTS AND LABOR AFTER THIS MILEAGE AS OF THIS DATE I HAVE 20,400 MILES ON VEHICLE AND THE ROTORS AGAIN ARE STARTING TO WARP WHICH CAUSES VIBRATION WHEN BRAKES ARE APPLIED *NM
Service brakes, Hydraulic, Jan 2, 2006
I HAVE EXPERIENCED BRAKE FAILURES ON AT LEAST 5 OCCASIONS. IT HAS OCCURRED AT SLOW SPEED WHEN APPROACHING A STOP AT AN INTERSECTION AND WHEN BEHIND OTHER VEHICLES IN TRAFFIC. THE BRAKES APPEAR TO BE ENGAGING THE ANTI-LOCK BRAKING SYSTEM AND START TO PULSE BUT FAIL TO STOP. ALL OF THE INCIDENTS HAVE OCCURRED WHEN THE PAVEMENT WAS COMPLETELY DRY AND THE ROAD SURFACES WERE CLEAN. ALL INCIDENTS HAVE BEEN NARROW MISSES IN TRAFFIC COLLISIONS. AFTER EACH INCIDENT THE BRAKES APPEAR TO RETURN TO NORMAL FUNCTION AND ONLY ONCE HAVE I BEEN ABLE TO DUPLICATE THE FAILURE WHICH WAS IN A PARKING LOT SHORTLY AFTER THE VERY FIRST INCIDENT. DURING EACH INCIDENT I INITIALLY APPLY AND HOLD THE BRAKE UNTIL I REALIZE COMPLETE FAILURE AND THEN RELEASE AND RE-APPLY. EXCEPT FOR YESTERDAY (01/01/2006) THE BRAKES ENGAGED ON THE SECOND ATTEMPT. YESTERDAY THE VEHICLE CAME TO A STOP ON THE THIRD ATTEMPT BUT ONLY BECAUSE THE INITIAL SPEED WAS SO SLOW THE VEHICLE JUST RAN OUT OF FORWARD MOMENTUM AND THE MINIMAL BRAKING HELD THE VEHICLE. I BACKED OUT OF THE INTERSECTION, BRAKED, TESTED STOPPING AND THE BRAKES APPEARED FINE AT THAT TIME. I PLAN TO TAKE THE VEHICLE BACK TO THE DEALERSHIP TOMORROW. THE DEALERSHIP HAS SEEN THE VEHICLE FOR THIS PROBLEM IN ADDITION TO A CHARGING LIGHT PROBLEM AND HAVE FAILED TO FIX EITHER PROBLEM. THE DEALERSHIP STATED THAT THEY WERE UNABLE TO FIND A BRAKING PROBLEM AND WERE UNABLE TO RE-CREATE THE BRAKING MALFUNCTION. THEIR RESOLUTION WAS TO BLEED THE BRAKING SYSTEM AND RETURN THE VEHICLE TO SERVICE. *NM