2000 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 3,738 owner complaints filed for this model year. This is the 2nd highest complaint count among 19 Focus model years with reports.
Of the 2000 reports, 252 involved a crash and 127 involved a fire. 158 people were injured and 9 people died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Fuel system, gasolineNov 19, 2003
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V482000 on NHTSA.gov
Steering, linkagesNov 6, 2002
CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.
LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V289000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesNov 6, 2002
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.
THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.
DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V288000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsNov 29, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2000-2001 FORD FOCUS PASSENGER VEHICLES, ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIOM, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. IN HIGH CORROSION AREAS, WHERE SALT IS USED ON ROADWAYS IN THE WINTER, THE REAR WHEEL BEARING SEAL RACE CAN EXPERIENCE SURFACE CORROSION. IF THIS CONDITION OCCURS, THE WHEEL BEARING SEALS COULD BECOME DAMAGED AND ALLOW CONTAMINATION TO ENTER THE WHEEL BEARINGS.
THE WHEEL BEARINGS COULD PREMATURELY WEAR AND CAUSE A NOTICEABLE NOISE. IF NOT REPAIRED, THIS CONDITION COULD PROGRESS TO THE POINT WHERE THE WHEEL BEGINS TO WOBBLE.
DEALERS WILL REPLACE THE REAR WHEEL BEARINGS AT NO COST TO THE CONSUMER. ADDITIONAL BEARING SEALS WILL ALSO BE INSTALLED TO ENSURE A SMOOTH RIDE. THIS PROGRAM WILL BE IN EFFECT UNTIL DECEMBER 31, 2002, REGARDLESS OF MILEAGE. EVEN IF THE VEHICLE HAS ALREADY BEEN SERVICED UNDER RECALL CAMPAIGN 00S31, FORD HAS TAKEN ADDITIONAL STEPS TO KEEP THE WHEEL BEARINGS IN TOP SHAPE. OWNERS CAN CONTACT FORD AT 1-866-436-7332, CONCERNING THIS PROGRAM.
Campaign 01I017000 on NHTSA.gov
Visibility, windshield wiper/washer, motorAug 8, 2001
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 01V258000 on NHTSA.gov
Seats, front assembly, reclinerDec 14, 2000
VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.
IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.
DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.
Campaign 00V418000 on NHTSA.gov
Electrical system, wiringDec 6, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DECKLID WIRE HARNESS CAN FATIGUE AND DEVELOP BROKEN WIRES IN THE BEND AREA OF THE WIRE HARNESS.
THIS COULD RESULT IN EITHER A LOSS OF INDIVIDUAL LAMP FUNCTIONS, OR IN THE CASE OF A SHORT OF THE BROKEN WIRES THAT CAUSES A FUSE TO OPEN, IN THE LOSS OF STOP LAMP OR TAIL LAMP FUNCTION. LOSS OF STOP LAMP OR TAIL LAMP FUNCTION COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DECKLID WIRE HARNESS.
Campaign 00V411000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR WHEEL HUB RETAINING NUTS CAN LOOSEN AND ALLOW THE LEFT REAR WHEEL AND BRAKE DRUM ASSEMBLY TO SEPARATE FROM THE VEHICLE.
THIS CONDITION COULD RESULT IN A VEHICLE CRASH.
DEALERS WILL INSPECT THE REAR WHEEL BEARINGS AND INSTALL A REAR WHEEL RETENTION CAP TO PREVENT LEFT REAR WHEEL SEPARATION. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V303000 on NHTSA.gov
Vehicle speed control, cablesOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL AND AUTOMATIC TRANSMISSION. A SPEED CONTROL CABLE COULD HAVE A CORE WIRE THAT IS LONG ENOUGH TO CATCH ON THE SLEEVE AT THE THROTTLE BODY END OF THE CABLE DURING WIDE-OPEN THROTTLE ACCELERATION.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN REDUCED VEHICLE CONTROL AND, POTENTIALLY, A VEHICLE CRASH.
DEALERS WILL INSPECT THESE VEHICLES AND, IF NECESSARY, REPLACE THE SPEED CONTROL CABLE. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V302000 on NHTSA.gov
Structure, frame and membersAug 11, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. CERTAIN VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THE RESULTANT HIC(D) VALUE AT ONE TARGET LOCATION AP1, LOCATED ON THE TRIM PANEL AT THE JUNCTURE OF THE A-PILLAR AND ROOF SIDE RAIL, MAY BE GREATER THAN DESIGN INTENT.
IN THE EVENT OF A CRASH, AN OCCUPANT CONTACTING THAT LOCATION MAY NOT BE PROVIDED THE INTERIOR IMPACT PROTECTION INTENDED.
DEALERS WILL REMOVE THE LEFT AND RIGHT SIDE B-PILLAR AND A-PILLAR TRIM PANELS, REVISE THE HEADLINER EDGE NEAR THE TOPS OF THE A-PILLARS TO ACCEPT THE NEW A-PILLAR TRIM PANELS WITH THEIR ENERGY ABSORBING TUBES, AND INSTALL THE NEW A-PILLAR AND THE OLD B-PILLAR TRIM PANELS.
Campaign 00V218000 on NHTSA.gov
Vehicle speed controlDec 3, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL. THE SPEED CONTROL CABLE END FITTING CAN ALLOW WATER TO ENTER THE SPEED CONTROL SERVO ASSEMBLY. IF THIS OCCURS, CORROSION IN THE SERVO ASSEMBLY COULD DEVELOP AND CAUSE INTERMITTENT SPEED CONTROL OPERATION OR PREVENT THE THROTTLE FROM RETURNING TO IDLE.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN UNEXPECTED ACCELERATION, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE SPEED CONTROL CABLE (WITH A NEW CABLE THAT INCORPORATES A GLASS-FILLED END CAP) AND INSPECT THE ASSEMBLY FOR INTERNAL CORROSION. SERVOS WITH EVIDENCE OF CORROSION WILL ALSO BE REPLACED. OWNERS ARE ADVISED NOT TO USE THE SPEED CONTROL UNTIL THE VEHICLES ARE REPAIRED.
Campaign 99V346000 on NHTSA.gov
Representative owner complaints
3,738 reports, newest first.
Engine and engine cooling, Jun 7, 2002
APPROX, 1 MONTH AGO THE ENGINE STALLED OUT WHILE DRIVING ON THE HIGHWAY. 6/6/02 THE ENGINE STALLED OUT ON HIGHWAY OFFRAMP. 6/7/02 CAR STALLED OUT WHILE GOING APPROX 35MPH ON A CITY STREET. THIS SOUNDS ALARMINGLY LIKE THE "FOCUS" OF ONE OF THE TWO NEW INVESTIGATIONS BEING OPENED. I AM GOING TO TRY TO GET MY DEALER TO LET ME OUT OF MY LEASE. THANKS.*AK
Engine and engine cooling, Exterior lighting, Jun 7, 2002
THE ENGINE STALLS WHILE DRIVING AS IF IT IS GOING TO SHUT DOWN. THE SIGNAL LIGHTS WILL NOT STOP BLINKING WHEN MAKING LEFT OR RIGHT TURNS. THIS WAS REPAIRED BY EAST FORD IN FEB 2001 AND THIS PROBLEM IS BACK AGAIN. I FEEL THAT THESE ARE MORE DEFECTS IN THE FOCUS. *AK
Electrical system, Interior lighting, Jun 7, 2002
I WANT TO REPORT A PROBLEM WITH MY FOCUS. MY CAR SEEMS TO HAVE A PROBLEM THAT THE DEALER IS NOT ABLE TO PINPOINT. WHENEVER I HAVE MY LIGHTS ON AT NIGHT I HAVE A BAD POBLEM WITH THE HEADLIGHTS FLICKERING ALONG WITH MY DASH LIGHTS. THE DEALER SAYS IT CANT DUPLICATE THE PROBLEM BUT IT HAPPENS EVERY TIME I TURN THE LIGHTS ON. MY NIECE ALSO HAS A 2000 FOCUS AND IT DOES THE SAME THING. I THINK THERE IS A PROBLEM WITH THE ELECTRICAL SYSTEM ON THIS CAR ALONG WITH THE MANY OTHER PROBLEMS WITH THIS CAR. HAVE YOU GOTTEN ANY OTHER COMPLAINTS OF THIS NATURE. IT SEEMS TO BE A GROUND PROBLEM. I HAVE ALSO NOTICED IT ON THE ROAD WITH OTHER FOCUSES THAT I SEE DRIVING AT NIGHT. PLEASE LET ME KNOW IF OTHER PEOPLE HAVE COMPLAINED ABOUT THIS PROBLEM THANK YOU HOWARD K. LAMB. *AK
Electrical system, Jun 7, 2002
ON TWO OCASIONS THE CAR STALLED WHILE STOPPED AT INTERSECTION. CAR THEN RESTARTED AND CONTINUED ON. BOTH CAME WITHIN A WEEK OF EACH OTHER. REPORTING BECAUSE OF ARTICLE I SAW IN USA TODAY DATED 6-7-2002.*AK
Suspension, Jun 7, 2002, crash
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Power train, Jun 7, 2002
I HAVE CONTACTED THE DEALER AND BROUGHT MY CAR INTO THEM AT LEAST 3 TIMES BECAUSE WHEN IM DRIVING SOMETIMES I HAVE TO PUT MY FOOT ALL THE WAY TO THE FLOOR AND THE SPEEDOMETER WILL NOT BE MOVING AND THE CAR JUST DON'T HAVE NO POWER AT ALL. THE DEALER KEEPS TELLING ME THEY CAN NOT FIND ANYTHING WRONG WITH THE CAR.
Suspension, Power train, Visibility, Jun 7, 2002
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Engine and engine cooling, Jun 7, 2002
ENGINE STALLED WHEN MAKING A CLOCKWISE HAIRPIN TURN (FREEWAY TRANSITION) WITH APPROX. 1/4 TANK OF GAS. *AK
Service brakes, Hydraulic, Engine and engine cooling, Fuel system, Gasoline, Jun 7, 2002
SIX WEEKS PREVIOUSLY, ENGINE STALLED ON FREEWAY. DEALER SAID COULDN'T FIND A PROBLEM AND LET THEM KNOW IF IT HAPPENED AGAIN. 5/31/02 COULD NOT GET CAR TO GO; HAD TOWED TO DEALER. AFTER SEVERAL DAYS THEY FINALLY THOUGHT IT WAS THE AIR INTAKE VALVE CAUSING THE PROBLEM. TODAY I HEAR ABOUT THE FOCUS STALLING PROBLEM POSSIBLY BEING CAUSED BY DEBRIS IN GAS TANK. I AM AFRAID TO DRIVE THIS CAR FOR FEAR IT WILL STALL AGAIN ON THE FREEWAY. I WAS LUCKY THE LAST TIME THAT I WAS ABLE TO COAST TO THE SHOULDER AND DID NOT GET INTO A CRASH. I WAS ABLE TO RE-START THE CAR AND GET IT OFF THE FREEWAY. OTHER CONTINUING PROBLEMS THAT I HAVE HAD THE DEALER FIX OVER 3 TIMES EACH: SQUEAKING BRAKES AND MOLDING AROUND THE DOORS FALLING OFF.
Fuel system, Gasoline, Fuel system, Other, Electrical system, Structure, Jun 7, 2002
CAR STALLED. TOWED TO DEALERSHIP (APPLE FORD), REPLACED FUSE. STALLED AGAIN. THIS TIME ENTIRE FUEL SYSTEM REPLACED. GAS GUAGE READ INACURATE. ANOTHER NEW FUEL SYSTEM. STILL READ INACURRATE. A NEW CONSOLE. STILL READS INACCURATE TO THIS DAY. JUST GAVE UP TRYING TO GET IT FIXED. *AK
Steering, Power train, Jun 7, 2002
WHEN THE FUEL TANK IS LESS THAN HALF FULL AND I AM TURNING RIGHT, THE ENGINE WILL STALL, IF IT DOES NOT STALL, IT WILL JERK INTO DIFFERENT GEARS LIKE IT IS GOING TO STALL. ONE TIME IT STALLED WHILE I WAS ON A SHARP CURVE AND I LOST MY POWER STEERING IN THE MIDDLE OF THE CURVE AND ALMOST HIT SOMEONE.*AK
Air bags, Jun 6, 2002, crash
VEHICLE WAS INVOLVED IN A FRONTAL COLLSION OF 1-5 MPH AND BOTH AIR BAGS DEPLOYED, CAUSING FRONT WINDSHIELD DAMAGES ON PASSENGER'S SIDE. DRIVER SUSTAINED 2ND DEGREE BURNS ON RIGHT FOREARM AND SOME ON HIS RIGHT HAND. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. .*AK.*NLM
Vehicle speed control, Jun 6, 2002
6/3/02 : MY FORD FOCUS WAS ACCELERATING ON AN ENTRANCE RAMP TO INTERSTATE 70 IN ABILENE, KANSAS, AND UPON REACHING ABOUT 40 MPH IT SUDDENLY STALLED. FORTUNATELY, THERE WAS PLENTY OF SHOULDER TO PULL OFF ONTO. AFTER ABOUT 20 MINUTES, THE CAR WAS ABLE TO CONTINUE ON TO MANHATTAN, KANSAS, WITHOUT FURTHER PROBLEM. LATER THAT EVENING WHEN ATTEMPTING TO MOVE THE FOCUS FROM MY DRIVEWAY INTO MY GARAGE, IT STARTED UP OK, BUT THEN STALLED AFTER ABOUT 5 SECONDS. IT STALLED ABOUT 5 SECONDS AFTER EACH TIME IT STARTED. I MADE AN APPOINTMENT WITH THE DEALER, DICK EDWARDS FORD, IN MANHATTAN, KANSAS, FOR 6/5/02. I DID NOT DRIVE THE VEHICLE ON 6/4/02. ON 6/5/02, I STARTED THE VEHICLE AND BEGAN DRIVING TO THE DEALER TO HAVE THE PROBLEM CHECKED/FIXED. ABOUT 2 MILES FROM MY HOUSE, THE FOCUS SUDDENLY STALLED AGAIN. I HAD THE CAR TOWED THE REMAINING 3 MILES TO THE DEALER. 6/6/02 : THE FOCUS IS CURRENTLY SITTING IN THE SERVICE BAY AT DICK EDWARDS FORD IN MANHATTAN, KANSAS. TOMORROW (6/7/02) THE FUEL PUMP AND FUEL FILTER ARE SUPPOSED TO BE REPLACED AT THE COST OF $500.00 (ESTIMATE). TONIGHT (6/6/02) I SAW A REPORT ON THE CBS EVENING NEWS ABOUT FORD FOCUSES BEING INVESTIGATED FOR STALLING PROBLEMS. PERHAPS IT IS MERE COINCIDENCE, PERHAPS NOT. THE REPORT ALLEGED THAT THE PROBLEM MIGHT BE A RESULT OF DEBRIS ACCUMULATING IN THE FUEL TANK. ALSO NOTEWORTHY IS THE FACT THAT MY FOCUS HAD ITS 100,000 MILE MAINTENANCE PERFORMED ON 4/19/02, INCLUDING A NEW FUEL FILTER AND TUNE-UP. I WOULD ALSO LIKE TO SAY THAT DICK EDWARDS FORD HAS DONE ALL THE MAINTENANCE ON THIS VEHICLE AT 5000 MILE INTERVALS. I AM FILING THIS REPORT BECAUSE I HAPPENED TO SEE THE EVENING NEWS TONIGHT. HOW MANY PEOPLE DID NOT SEE THE REPORT AND HAVE HAD, OR ARE EXPERIENCING THE SAME PROBLEM AS I AM NOW? THANK YOU VERY MUCH. I LOOK FORWARD TO HEARING FROM YOU.*AK
Engine and engine cooling, Jun 5, 2002
WHILE DRIVING, VEHICLE WILL JERK, ON ONE OCCASION IT WOULD NOT GO MORE THAN 35MPH AND THEN IT STALLED, VEHICLE HAS ALSO STALLED AT HIGHWAY SPEEDS. THIS HAS HAPPENED NUMEROUS TIMES. CONTACTED DEALER WHO CANNOT FIX THE PROBLEM.*AK *SLC
Service brakes, Hydraulic, Jun 5, 2002
WHILE VEHICLE IS BEING DRIVEN AN UNUSUAL NOISE OCCURRED IN THE ENGINE COMPARTMENT. AFTER INSPECTION BY DEALER PROBLEM WAS DIAGNOSED AS PREMATURE BRAKE WEAR. PLEASE GIVE ANY FURTHER DETAILS. *AK
Suspension, Service brakes, Hydraulic, Power train, Jun 5, 2002
C V JOINT AND SHAFT FELL APART WHEN THE CAR WAS PUT IN REVERSE LEAVING DRIVEWAY. PIECES THROW EVERYWHERE.WHEEL BEARINGS MELTING TO REAR DRUMS . BACK DRUMS REPLACED AND ALL 4 WHEEL BEARINGS. DOOR LOCK SYSTEM REPLCED AFTER STOP WORKING. *AK
Power train, Jun 5, 2002
WITHIN THE FIRST YEAR OF PURCHASE, THE VEHICLE NEEDED A NEW TRANSMISSION BECAUSE OF A LEAK AND A WHIRRING SOUND WHILE IN MOTION. *JG
Service brakes, Hydraulic, Fuel system, Gasoline, Power train, Jun 3, 2002
AS A FINAL GESTURE OF GOODWILL, OUR LOCAL DEALERSHIP'S CUSTOMER SERVICE REPRESENTATIVE OFFERED US A 24 HOUR PERIOD TO CONSIDER A $2,000 TRADE-IN CREDIT TOWARD THE PURCHASE OF A NEW FORD VEHICLE AT 0% FINANCING. THIS WOULD HAVE MORE THAN DOUBLED MY DAUGHTER'S MONTHLY CAR AND INSURANCE PAYMENTS. BECAUSE HER JOB WAS NOT YET A PERMANENT POSITION, SHE WAS NOT IN A POSITION TO TAKE A $4,000 LOSS AND DOUBLE HER MONTHLY PAYMENTS. ONCE THAT OFFER HAD EXPIRED WE WERE MET WITH STONY INDIFFERENCE BY OUR LOCAL DEALERSHIP'S CUSTOMER SERVICE REPRESENTATIVE. AFTER SEVERAL CONVERSATIONS WITH HIM WE CAME AWAY CONVINCED THAT FORD CUSTOMER SERVICE POLICIES ARE INTENTIONALLY DESIGNED WITH SEVERAL GOALS IN MIND: 1) TO OFFER ONE'S LOCAL DEALERSHIP AS THE ONLY PATH OF RECOURSE OTHER THAN A NATION-WIDE 1 (800) CUSTOMER SERVICE LINE; 2) TO STAUNCHLY REFUSE TO PROVIDE THE NAMES AND MAILING ADDRESSES OF FORD CUSTOMER SERVICE REPRESENTATIVES AT THE LOCAL LEVEL AND/OR REGIONAL LEVEL; AND 3) TO DISCOURAGE MAILINGS TO THE NATIONAL CUSTOMER SERVICE REPRESENTATIVE (MICHAEL JORDAN) OR CEO (WILLIAM CLAY FORD) WITH COMMENTS SUCH AS "DON'T WASTE YOUR TIME, THEY DON'T EVEN OPEN THEIR MAIL." THE END RESULT IS THAT THE CAR OWNER FEELS TOTALLY POWERLESS ONCE THE GOODWILL OF THEIR DEALERSHIP'S IN-HOUSE CUSTOMER SERVICE REPRESENTATIVE HAS RUN OUT. WHEN COMBINED WITH HOLDING OPEN A 24-HOUR TRADE-IN OFFER TOWARD A MORE EXPENSIVE FORD VEHICLE, THE END RESULT WAS A PSYCHOLOGICALLY OPPRESSIVE HARD-SELL TACTIC.NO SAFETY DEFECT LISTED. *AK
Service brakes, Hydraulic, Jun 3, 2002
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Electrical system, Jun 2, 2002
TONIGHT MY HUSBAND WAS DRIVING FROM OUR HOME TO PICK UP OUR SON IN SOUTH JERSEY. HE WAS IN 3RD GEAR AND GOING APPROXIMATELY 30 MPH CAR JUST DIED. A TOW TRUCK CAME. CAR UNABLE TO START. THANKFULLY NOONE WAS WITH HIM AND IT WAS AT NIGHT BECAUSE A MAJOR ACCIDENT COULD HAVE HAPPENED. I SEE THAT 72 INCIDENTS OF SIMILAR FOCUS CARS DYING HAVE PREVIOUSLY BEEN REPORTED TO THE NHTSA. I WOULD LIKE MY CAR ADDED AS THE 73RD INCIDENT. ODDLY IT WAS AT 30,000 MILES LIKE IT HAS BEEN REPORTED HAPPENING TO THE OTHER FOCUS CARS.*AK
Service brakes, Hydraulic, Jun 1, 2002
THE BRAKES ON THIS VEHICAL HAVE BEEN REPLACED SEVERAL TIME SINCE MY PURCHASE. ROTORS, CALIPERS PADS AND SHOES ONCE AT 12,000 MILES , PADS AND SHOES AGAIN AT 23,000. CALIPERS ROTORS AND SHOES AND DRUMS AT 48,000. SOMETHING IS WRONG.*AK
Service brakes, Hydraulic, Air bags, May 29, 2002
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Vehicle speed control, May 28, 2002
WHEN BRAKING ENGINE REVS HIGH AND VEHICLE ACCELERATES FORWARD SUDDENLY AND UNEXPECTEDLY. A RECALL HAS BEEN ISSUED ON THE VEHICLE'S MAKE/MODEL; HOWEVER THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. MANUFACTURER HAS BEEN NOTIFIED.PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Electrical system, May 28, 2002
WHILE ENTERING KEY INTO IGNITION SWITCH THE KEY WOULD NOT ENTER ALL THE WAY THROUGH. HAD A LOCKSMITH FIX THE PROBLEM.*AK
Electrical system, May 28, 2002
WHILE TRYING TO PARK IGNITION SWITCH LOCKED AND PREVENTED FROM TURNING THE STEERING WHEEL.*AK