2000 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 3,738 owner complaints filed for this model year. This is the 2nd highest complaint count among 19 Focus model years with reports.
Of the 2000 reports, 252 involved a crash and 127 involved a fire. 158 people were injured and 9 people died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Fuel system, gasolineNov 19, 2003
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V482000 on NHTSA.gov
Steering, linkagesNov 6, 2002
CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.
LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V289000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesNov 6, 2002
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.
THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.
DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V288000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsNov 29, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2000-2001 FORD FOCUS PASSENGER VEHICLES, ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIOM, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. IN HIGH CORROSION AREAS, WHERE SALT IS USED ON ROADWAYS IN THE WINTER, THE REAR WHEEL BEARING SEAL RACE CAN EXPERIENCE SURFACE CORROSION. IF THIS CONDITION OCCURS, THE WHEEL BEARING SEALS COULD BECOME DAMAGED AND ALLOW CONTAMINATION TO ENTER THE WHEEL BEARINGS.
THE WHEEL BEARINGS COULD PREMATURELY WEAR AND CAUSE A NOTICEABLE NOISE. IF NOT REPAIRED, THIS CONDITION COULD PROGRESS TO THE POINT WHERE THE WHEEL BEGINS TO WOBBLE.
DEALERS WILL REPLACE THE REAR WHEEL BEARINGS AT NO COST TO THE CONSUMER. ADDITIONAL BEARING SEALS WILL ALSO BE INSTALLED TO ENSURE A SMOOTH RIDE. THIS PROGRAM WILL BE IN EFFECT UNTIL DECEMBER 31, 2002, REGARDLESS OF MILEAGE. EVEN IF THE VEHICLE HAS ALREADY BEEN SERVICED UNDER RECALL CAMPAIGN 00S31, FORD HAS TAKEN ADDITIONAL STEPS TO KEEP THE WHEEL BEARINGS IN TOP SHAPE. OWNERS CAN CONTACT FORD AT 1-866-436-7332, CONCERNING THIS PROGRAM.
Campaign 01I017000 on NHTSA.gov
Visibility, windshield wiper/washer, motorAug 8, 2001
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 01V258000 on NHTSA.gov
Seats, front assembly, reclinerDec 14, 2000
VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.
IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.
DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.
Campaign 00V418000 on NHTSA.gov
Electrical system, wiringDec 6, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DECKLID WIRE HARNESS CAN FATIGUE AND DEVELOP BROKEN WIRES IN THE BEND AREA OF THE WIRE HARNESS.
THIS COULD RESULT IN EITHER A LOSS OF INDIVIDUAL LAMP FUNCTIONS, OR IN THE CASE OF A SHORT OF THE BROKEN WIRES THAT CAUSES A FUSE TO OPEN, IN THE LOSS OF STOP LAMP OR TAIL LAMP FUNCTION. LOSS OF STOP LAMP OR TAIL LAMP FUNCTION COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DECKLID WIRE HARNESS.
Campaign 00V411000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR WHEEL HUB RETAINING NUTS CAN LOOSEN AND ALLOW THE LEFT REAR WHEEL AND BRAKE DRUM ASSEMBLY TO SEPARATE FROM THE VEHICLE.
THIS CONDITION COULD RESULT IN A VEHICLE CRASH.
DEALERS WILL INSPECT THE REAR WHEEL BEARINGS AND INSTALL A REAR WHEEL RETENTION CAP TO PREVENT LEFT REAR WHEEL SEPARATION. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V303000 on NHTSA.gov
Vehicle speed control, cablesOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL AND AUTOMATIC TRANSMISSION. A SPEED CONTROL CABLE COULD HAVE A CORE WIRE THAT IS LONG ENOUGH TO CATCH ON THE SLEEVE AT THE THROTTLE BODY END OF THE CABLE DURING WIDE-OPEN THROTTLE ACCELERATION.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN REDUCED VEHICLE CONTROL AND, POTENTIALLY, A VEHICLE CRASH.
DEALERS WILL INSPECT THESE VEHICLES AND, IF NECESSARY, REPLACE THE SPEED CONTROL CABLE. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V302000 on NHTSA.gov
Structure, frame and membersAug 11, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. CERTAIN VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THE RESULTANT HIC(D) VALUE AT ONE TARGET LOCATION AP1, LOCATED ON THE TRIM PANEL AT THE JUNCTURE OF THE A-PILLAR AND ROOF SIDE RAIL, MAY BE GREATER THAN DESIGN INTENT.
IN THE EVENT OF A CRASH, AN OCCUPANT CONTACTING THAT LOCATION MAY NOT BE PROVIDED THE INTERIOR IMPACT PROTECTION INTENDED.
DEALERS WILL REMOVE THE LEFT AND RIGHT SIDE B-PILLAR AND A-PILLAR TRIM PANELS, REVISE THE HEADLINER EDGE NEAR THE TOPS OF THE A-PILLARS TO ACCEPT THE NEW A-PILLAR TRIM PANELS WITH THEIR ENERGY ABSORBING TUBES, AND INSTALL THE NEW A-PILLAR AND THE OLD B-PILLAR TRIM PANELS.
Campaign 00V218000 on NHTSA.gov
Vehicle speed controlDec 3, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL. THE SPEED CONTROL CABLE END FITTING CAN ALLOW WATER TO ENTER THE SPEED CONTROL SERVO ASSEMBLY. IF THIS OCCURS, CORROSION IN THE SERVO ASSEMBLY COULD DEVELOP AND CAUSE INTERMITTENT SPEED CONTROL OPERATION OR PREVENT THE THROTTLE FROM RETURNING TO IDLE.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN UNEXPECTED ACCELERATION, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE SPEED CONTROL CABLE (WITH A NEW CABLE THAT INCORPORATES A GLASS-FILLED END CAP) AND INSPECT THE ASSEMBLY FOR INTERNAL CORROSION. SERVOS WITH EVIDENCE OF CORROSION WILL ALSO BE REPLACED. OWNERS ARE ADVISED NOT TO USE THE SPEED CONTROL UNTIL THE VEHICLES ARE REPAIRED.
Campaign 99V346000 on NHTSA.gov
Representative owner complaints
3,738 reports, newest first.
Vehicle speed control, Jul 16, 2001, crash
VEHICLE JUMPS FORWARD WHENEVER IT COMES TO A COMPLETE STOP. VEHICLE GETS UP 10 20 MPH WITHOUT HAVING FOOT ON GAS. CONSUMER HIT ANOTHER CAR ONCE BECAUSE VEHICLE LAUNCHED FORWARD. *AK *SLC
Service brakes, Hydraulic, Power train, Jul 13, 2001
AT 45MPH WHILE GOING UP HILL BRAKES AND CLUTCH WENT TO FLOOR, CAUSING DRIVER TO LOSE CONTROL. DEALER HAS INSPECTED VEHICLE. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Steering, Jul 12, 2001, fire
WHILE PULLING INTO THE DEALER LOTS, A FIRE HAD DEVELOPED IN ENGINE COMPARTMENT. INSURANCE ADJUSTER INSPECTED VEHICLE, AND INFORMED CONSUMER THAT CAUSE OF FIRE WAS A POWER STEERING PUMP LEAKAGE. DEALER WAS ALSO NOTIFIED, AND NO RESPONSE WAS GIVEN AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK
Electrical system, Vehicle speed control, Equipment, Jul 12, 2001
INTERMITTENT FAILURE OF SIGNAL LIGHTS/ BRAKE LIGHTS/ SPEED CONTROL, AND AIR CONDITIONING. VEHICLE BEEN IN DEALER SHOP ON TWO OCCASIONS, AND PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK
Suspension, Service brakes, Hydraulic, Exterior lighting, Visibility, Seat belts, Structure, Seats, Jul 12, 2001
WAS TRAVELING APPROXIMATELY 65MPH WHEN VEHICLE WENT OUT OF CONTROL. WHEELS HAD FELT WOBBLELY AND LOOSE. HAD TO SWERVE TO MISS SEVERAL VEHICLES. MANAGED TO GET OFF FREEWAY AND STOPPED VEHICLE. HAD VEHICLE TOWED TO DEALERSHIP. WAS INFORMED BY MECHANIC WHEEL BEARINGS WENT OUT. DEALERSHIP HAS TO ORDER PARTS. VEHICLE WAS REPAIRED PREVIOUSLY UNDER RECALL.*AK SCREWS KEEP FALLING OUT OF SEAT BELT AND HAS HAPPENED TWO TIMES. DRIVERS SIDE SEAT LEVER KEEPS BREAKING AND HAS HAPPENED THREE TIMES. WINDSHIELD WIPERS FAILED WHILE DRIVING DURING A HEAVY RAIN STORM, RECEIVED RECALL TWO WEEKS LATER, 01V258, DEALER REPLACED WIPER MOTOR. TURN SIGNAL FAILED, DEALER REPLACED BULB. PROBLEMS WITH BRAKES, REAR DRUM ASSEMBLY BEARING WORE INTO WHEEL SPINDLE, FRONT BRAKE PADS REPLACED, FRONT ROTORS RESURFACED. CONSUMER FEELS EVERY BUMP IN THE ROAD. BEARINGS HAVE FAILED TWICE. SIDE MIRROR BROKE. A-PILLAR TRIM COMING LOOSE AFTER RECALL REPAIR 00S20. *SLC
Fuel system, Gasoline, Power train, Structure, Wheels, Seats, Jul 12, 2001
CONSUMER RECEIVED RECALLS, 00V303, 00V218, 00V418, RECALL REGARDING INJECTOR PRESSURE SWITCH, AND CLUTCH PEDAL RETURN SPRING AND CLUTCH MASTER CYLINDER, HOWEVER HAS NOT HAD ANY OF THEM COMPLETED, DEALER STATES THEY ARE WAITING FOR PARTS AND IT HAS BEEN OVER 6 MONTHS SINCE CONSUMER HAS HEARD FROM THE DEALER. *SLC
Vehicle speed control, Jul 11, 2001, crash
WHILE DRIVING THROTTLE STUCK, CAUSING SUDDEN ACCELERATION WHICH RESULTED IN A MAJOR ACCIDENT.*AK *MJ
Electrical system, Jul 11, 2001
TO START VEHICLE KEY IN IGNITION SWITCH AND IGNITION COMPUTER CHIP MUST BE IN SYNC WITH ONE ANOTHER. WHEN ITS NOT IN SYNC, VEHICLE CAN STALL OUT WHILE DRIVING IN MIDDLE OF TRAFFIC. HAD TAKEN VEHICLE TO DEALERSHIP, AND MECHANIC REPLACED COMPUTER CHIP AND IGNITION SWITCH/ KEY. STALLING PROBLEM HAS REAPPEARED.*AK
Air bags, Jul 10, 2001, crash
VEHICLE WAS INVOLVED IN A REAR END COLLISION AT APPROXIMATELY 30 MPH. UPON IMPACT, BOTH AIR BAGS DID NOT DEPLOY. MANUFACTURER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK
Electrical system, Jul 9, 2001
BATTERY / ALTERNATOR LIGHT CAME ON AND STAYED ON WHILE DRIVING. THIS OCCURRED THREE TIMES : FIRST ON 4/26/00 AT 4332 MILES, SECOND ON 4/24/01 AT 16674 MILES AND LAST ON 7/5/01 AT 20427 MILES. EACH TIME THE CAR WAS REPAIRED BY A FORD DEALER AT NO COST UNDER WARRANTY.**** DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/01 CUT-OVER TO ARTEMIS****748178. *AK
Fuel system, Gasoline, Jul 9, 2001
FUEL LINE SEPARATING AT THE FUEL PUMP CONNECTION ON THE TOP OF GAS TANK CAUSING A SEVERE GAS LEAK ON THE GROUND NEAR THE CATALYTIC CONVERTER.
Service brakes, Hydraulic, Parking brake, Jul 6, 2001, crash
WHILE DRIVING AT 35 MPH AND ATTEMPTING TO STOP BRAKES AND EMERGENCY PARKING BRAKE WOULD NOT ENGAGE TO SLOW VEHICLE DOWN. CONSUMER IMPACTED A VEHICLE IN FRONT, AND SUFFERED A BLOODY NOSE WHEN AIR BAGS DEPLOYED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Air bags, Jul 3, 2001, crash, fire
WHILE TRAVELING 10MPH IN BUMPER TO BUMPER TRAFFIC CONSUMER HAD A FRONT END COLLISION, CAUSING AIRBAGS TO DEPLOY AND BREAK WINDSHIELD ON PASSENGER'S SIDE. MANUFACTURER AND DEALER HAVE BEEN CONTATCED TO BUY BACK VEHICLE, BUT NO DECISION HAS BEEN MADE AT THIS TIME.*AK CONSUMER SUSTAINED FIRST AND SECOND DEGREE BURNS TO RIGHT ARM BECAUSE OF AIR BAGS. *SLC
Electrical system, Jul 3, 2001
SMELL LIKE FIREWORKS COMES FROM UNDER HOOD AND IN PASSENGER AREA AFTER TRIPS OF 20 MILES OR MORE, 2 DEALERS FAIL TO FIND CAUSE. *AK
Steering, Jul 3, 2001
ON SATURDAY, JUNE 30, 2001, THE STEERING WHEEL ON MY 2000 FORD FOCUS STATION WAGON BEGAN TO COME LOOSE. SPECIFICALLY, THE STEERING WHEEL WAS UNRESPONSIVE WHEN TURNED SLIGHTLY, AND WAS ONLY EFFECTIVE WHEN TURNED SHARPLY. THEN I NOTICED THAT THE STEERING WHEEL WAS WOBBLING AT THE BASE -- I.E., THE POINT WHERE THE STEERING COLUMN ENTERED THE DASHBOARD. I DROVE TO TED BRITT FORD (WHERE WE BOUGHT THE CAR) AND LEFT THE CAR FOR SERVICING. ON TUESDAY, JULY 3, 2001, THE SERVICE TECHNICIAN AT TED BRITT (JIM KIEFER OF THE BROWN TEAM) CALLED ME TO INFORM ME THAT THE STEERING COLUMN HAD BEEN ASSEMBLED IMPROPERLY BY THE MANUFACTURER. I UNDERSTOOD HIM TO EXPLAIN THAT THE BOLTS TO THE STEERING COLUMN HAD NOT BEEN SUFFICIENTLY TIGHTENED, AND HAD SIMPLY COME LOOSE OVER TIME. HE STATED THAT HE HAD NEVER SEEN THIS SAME PROBLEM BEFORE. I NOTE THAT THE CAR HAS BETWEEN 19,000 AND 20,000 MILES ON IT, AND IT TOOK APPROXIMATELY ONE YEAR SINCE WE BOUGHT THE CAR FOR THIS PROBLEM TO MANIFEST ITSELF. IT SEEMS LIKELY THAT MOST PEOPLE WHO BOUGHT 2000 FORD FOCUS STATION WAGONS HAVE NOT YET PUT 19,000 + MILES ON THEM, SO THIS PROBLEM (IF GENERAL TO ALL OR MANY FOCUSES) MAY STILL BE LATENT IN MANY CASES. THANK YOU FOR YOUR ATTENTION TO THIS INCIDENT.*AK
Wheels, Jul 3, 2001
CONSUMER EXPERIENCED EXCESSIVE PLAY IN THE STEERING WHEEL WHILE DRIVING, VEHICLE WAS TOWED TO DEALER WHO FOUND THE LOCTITE WHEEL NUT LOOSE. *YH
Air bags, Jul 2, 2001, crash
WHILE TRAVELING 10 MPH IN TRAFFIC CONSUMER HAD A FRONT END COLLISION THAT CAUSED DRIVER'S AND PASSENGER'S AIRBAGS TO DEPLOY. PASSENGER SIDE OF WINDSHIELD WAS BROKEN FROM FORCE OF AIRBAG. CONSUMER RECEIVED 2ND DEGREE BURNS FROM AIR BAG DEPLOYMENT. MANUFACTURER HAS BEEN CONTACTED FOR PURCHASING VEHICLE BACK. NO RESULT HAS BEEN DECIDED AT THIS TIME.*AK
Wheels, Jun 29, 2001
1ST LUG BOLT FAILURE OCCURED FOLLOWING A FLAT TIRE ON RIGHT REAR. CHANGED TIRE FOLLOWING OWNER'S MANUAL AND THE LUG BOLT SHEARED OFF IN THE WHEEL. DEALER REPLACED PART & LABOR AT NO CHARGE TO ME. 2ND FAILURE TO LUG BOLT OCCURRED TO LEFT REAR WHILE DRIVING. DEALER REFUSED TO REPLACE SHEARED OFF BOLT AT NO CHARGE TO ME. DEALER STATED THAT WHEN THE TIRES WERE REPLACED AT 12,000 MILES, THAT THE NON-FORD TIRE SERVICER MUST HAVE USED AN INCORRECT TORQUE SPECIFICATION TO REMOVE/REPLACE TIRES. DEALER COULD NOT PROVIDE ME WITH THE TORQUE SPECIFICATION. DEALER DID NOT FIX THIS DEFECT & LET US LEAVE THE DEALERSHIP WITH ONLY 3 LUG BOLTS ON THE LEFT REAR WHEER. THE LUG BOLT ON THE FORD FOCUS ARE DEFECT AND BASED ON THE NUMBER OF OTHER CONSUMERS ON YOUR WEB-SITE EXPERIENCING LUG BOLT FAILURE, THE VEHICLES SHOULD BE RECALLED FOR REPLACEMENT OF THE WHEEL LUG BOLTS.*AK
Fuel system, Gasoline, Jun 29, 2001, crash
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Fuel system, Gasoline, Jun 28, 2001
INTERMITTENTLY VEHICLE WILL STALL OUT WITHOUT WARNING AT VARIOUS SPEEDS AND VARIOUS ROAD CONDITIONS. DEALER HAS INSPECTED VEHICLE SEVERAL TIMES, AND HAD NOT BEEN ABLE TO CORRECT THE PROBLEM. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Exterior lighting, Jun 28, 2001
BLINKER AND HAZARD LIGHT SYSTEM INTERMITTENTLY BECOMES INOPERABLE ,CAUSE HAS NOT BEEN DETERMINED. PLEASE GIVE ANY FURTHER DETAILS.*AK
Parking brake, Vehicle speed control, Jun 27, 2001, crash
WHILE DRIVING VEHICLE CRUISE CONTROL REMAINED IN AN OPEN POSITION AND FAILED TO DISENGAGE. IN ADDITION, EMERGENCY BRAKE RELEASE HANDLE UNDER DASHBOARD CAME LOOSE, AND COVERED BRAKE PEDAL WHICH CAUSED CONSUMER TO RUN A RED LIGHT. DEALERSHIP HAS NOT EXAMINED VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Power train, Jun 27, 2001
CONSUMER STATED WHEN COMING TO A STOP OR WHEN DOWNSHIFTING VEHICLE WILL STALL/ LOSE POWER STEERING. ALSO, HAS TO KEEP VEHICLE ROLLING IN ORDER TO START VEHICLE BACK UP WHICH TAKES AWHILE. CONSUMER HAS CONTACTED DEALER. DEALER REPROGRAMMED PCM TO SET BASE THE IDLE.*AK
Fuel system, Gasoline, Jun 26, 2001
VEHICLE WAS PARKED AND WOULDN'T START. GASOLINE WAS SPRAYING ALL OVER ENGINE, AND COMING FROM UNDERNEATH VEHICLE. DEALERSHIP IS AWARE OF PROBLEM.*AK
Vehicle speed control, Jun 21, 2001
WHILE DRIVING STEPPED ON THE ACCELERATOR PEDAL, BUT VEHICLE DID NOT SPEED UP. THEN, TOOK VEHICLE TO DEALER. DEALER DISCOVERED ACCELERATOR CABLE WAS BROKEN. PLEASE PROVIDE MORE INFORMATION. *AK