2004 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 387 owner complaints filed for this model year. This is the 14th highest complaint count among 19 Focus model years with reports.
Of the 2004 reports, 34 involved a crash and 13 involved a fire. 34 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Representative owner complaints
387 reports, newest first.
Electrical system, Sep 22, 2009
I OWN A 2004 FORD FOCUS ZX5, I WENT INTO WORK, CAME OUT AND FOUND MY IGNITION WOULD NOT TURN. THE STEERING WHEEL WAS LOCKED, THE KEY WOULD NOT BUDGE, THE BRAKE WOULDN'T EVEN PUSH IN ALL THE WAY, AS WELL AS MY CAR WOULDN'T COME OUT OF PARK. I LOOKED UP THE PROBLEM ONLINE AND SAW IT WAS A VERY COMMON PROBLEM AND I'M VERY DISPLEASE THAT THIS WOULD HAPPEN. I BOUGHT THIS CAR ABOUT A YEAR AGO FROM A DEALERSHIP! I'M GOING TO HAVE TO TAKE MY CAR TO A LOCKSMITH OR DEALERSHIP AND HAVE THE ENTIRE IGNITION SYSTEM REPLACED. *TR
Electrical system, Sep 2, 2009
MY 17 YEAR OLD DAUGHTER WAS LEFT STRANDED ONE EVENING WHEN THE KEY WOULDN'T TURN IN THE IGNITION OF HER 2004 FORD FOCUS SO SHE COULDN'T GET THE CAR STARTED. I HAD JUST SIGNED UP FOR A CLASS AT OUR LOCAL COMMUNITY COLLEGE AT A CAMPUS 25+ MILES AWAY. I WAS IN CLASS WITH MY PHONE OFF, SO I COULDN'T HELP HER. IT IS A DANGEROUS SITUATION FOR A YOUNG GIRL TO BE STRANDED ANYWHERE. IN ADDITION, WE LIVE IN TEXAS WHERE WE'RE UP TO 65 DAYS OF TEMPERATURES IN THE TRIPLE DIGITS. THIS COULD BE A MAJOR HEALTH CONCERN FOR ANYONE WHO BECAME STRANDED IN THE HEAT OF THE DAY. I UNDERSTAND THIS PROBLEM IS QUITE COMMON IN 2000-2004 MODELS. WE WERE FINALLY ABLE TO GET SOMEONE TO GET THE KEY TO TURN SO SHE COULD DRIVE HOME. HOWEVER, ONCE THERE, THE SAME THING HAPPENED. WE HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP FOR SERVICE. THEN I LEARNED THAT THE PART WASN'T EVEN COVERED UNDER THE WARRANTY I HAD PURCHASED. FOR WHATEVER REASON, FORD DOESN'T CONSIDER THIS TO BE A SAFETY ISSUE AND HAS FAILED TO ISSUE A RECALL. *TR
Electrical system, Aug 28, 2009
IGNITION COMPLETELY LOCKED UP. I COULD NOT START CAR. I WAS STRANDED AND HAD TO GET TOWED TO A FORD DEALER. COST WAS $500 TO FIX. *TR
Power train, Aug 25, 2009
ON 8/19/09, I WAS DRIVING MY 2004 FORD FOCUS AND ALL OF A SUDDEN WHILE I WAS DRIVING, IT FELT LIKE PRESSURE (OR HAVING TO FORCE CAR TO GO) WITH MY FOOT ON GAS PEDAL. AFTER I EASED MY FOOT OFF GAS PEDAL, CAR WOULD SWITCH IN TO GEAR. THIS SAME PATTERN OF PRESSURE AND EASING FOOT OFF GAS PEDAL SO THAT CAR WOULD GO INTO GEAR HAPPENED EACH TIME I WOULD MAKE A STOP. CAR IS CURRENTLY AT SHEEHY FORD DEALERSHIP AND I HAVE BEEN TOLD THAT THE TRANSMISSION HAS FAILED WITH 2ND AND 4TH GEAR NOT WORKING & THAT I COULD NOT DRIVE CAR HOME UNTIL TRANSMISSION IS REPLACED BECAUSE ALSO TRANSMISSION IS READY TO FALL OUT OF CAR DUE TO WEAK SUPPORT IS HOLDING TRANSMISSION IN PLACE. CAR HAS APPROX ONLY 83,000 MILES. *TR
Electrical system, Equipment, Aug 5, 2009
IGNITION AND STEERING WHEEL COMPLETELY LOCKED UP WHEN I PUT THE KEY IN WHILE HEADING OUT ON MY LUNCH BREAK. I'M REALLY DISTURBED THAT THE NHTSA HAS NOT DONE ANYTHING TO MAKE THE FORD MOTOR COMPANY FIX THIS PROBLEM WHICH IS A CHRONIC, WELL-DOCUMENTED SAFETY HAZARD. MY CAR IS NOW COMPLETELY IMMOBILE AND HAD TO BE TOWED BACK TO MY RESIDENCE. LUCKILY MY FATHER IS GOING TO BE ABLE TO FIX IT, BUT THERE ARE MANY PEOPLE THAT DON'T HAVE THIS OPTION AND HAVE TO SPEND HUNDREDS OF DOLLARS TO FIX A PROBLEM CAUSED BY FAULTY MATERIALS KNOWINGLY USED BY FORD. I WILL NEVER BUY A FORD AGAIN. *TR
Electrical system, Aug 5, 2009
2004 FORD FOCUS KEY IGNITION IS A FAULTY DESIGN IN SEEMINGLY ALL FOCUS MODELS ACCORDING TO MY DEALER AND MANY SOURCES. THIS LEFT ME STRANDED IN 100 DEGREE WEATHER WITH MY PET AND NO IDEA WHAT TO DO. THE REPAIR IS QUOTED AT $550 TO REPLACE IT AT THE DEALER AND FORD HAS DONE NOTHING TO RECALL THEIR POORLY DESIGNED IGNITION. MY DEALER SAID EVERY FORD FOCUS WILL EVENTUALLY NEED THIS REPAIRED, WHY THEN ISN'T FORD ACCOUNTABLE? *TR
Electrical system, Latches/locks/linkages, Jul 30, 2009
1. THERE WAS NO WARNING SIGN 2. MY KEY WOULDN'T TURN THE IGNITION, I WAS STUCK AT MY JOB 11:00 PM. 3. I HAD THE CAR TOWED TO THE NEAREST FORD DEALERSHIPS AND HAD THE IGNITION REPLACED COSTING ME $382.00. *TR
Steering, Electrical system, Jul 18, 2009
I TRIED TO START MY 2004 FORD FOCUS ZX3 ONE NIGHT ONLY TO FIND THAT THE STEERING WHEEL AND IGNITION WERE LOCKED UP. IT FELT AS IF THE WHOLE STEERING MECHANISM WAS FROZEN. I'M STILL RESEARCHING HOW TO DEAL WITH THIS ISSUES SINCE I CAN'T DRIVE MY CAR. ON-LINE RESOURCES HAVE TAUGHT ME THAT THIS IS A COMMON PROBLEM WITH THE FORD FOCUS' YET THERE IS NO RECALL AVAILABLE AND WE ARE STUCK PAYING HUNDREDS OF DOLLARS TO FIX A MANUFACTURER DEFECT. *TR
Electrical system, Jul 13, 2009
THERE IS A DEFECT WHICH CAUSES THE IGNITION LOCK TO FAIL, MAKING IT IMPOSSIBLE TO TURN THE KEY OR START THE VEHICLE'S ENGINE. THE FORM SAYS IT'S INVALID BUT I CHECKED BOTH PLACES IN THE CAR AND THAT IS WHAT IT SAYS. THE FORM DID NOT HAVE, "ELECTRICAL SYSTEM:IGNITION," AS AN OPTION FOR COMPONENT NAME WHICH BETTER DESCRIBES THE PROBLEM AREA. *TR
Air bags, Jun 30, 2009, crash
WAS INVOLVED IN REAR-ENDING A CHEVROLET IMPALA STOPPED ON THE HIGHWAY. I WAS GOING 55-60 MPH AND HIT THE BRAKES AT THE LAST SECOND. AIR BAGS NEVER DEPLOYED AND HAD $7000-8000 WORTH OF FRONT END DAMAGE. THE ONLY THING I SUFFERED FROM WAS WHIPLASH. *TR
Electrical system, Jun 27, 2009
2004 FORD FOCUS - KEY WILL NOT TURN IN IGNITION. THE FIRST OCCURRENCE WAS 6/27/09 @ 1:15 AM, LEAVING MOVIE THEATER, HAD TO LEAVE VEHICLE THERE. AGAIN @ 7 AM (FINALLY GOT CAR CRANKED AFTER 15 MINUTES). WHEN GOT HOME THIS OCCURRED AGAIN. REPEATED TIMES. CANNOT CRANK VEHICLE WITH KEY IN IGNITION. *TR
Electrical system, Latches/locks/linkages, Jun 23, 2009
OUR 17 YEAR OLD DAUGHTER STOPPED AT A SEVEN-ELEVEN STORE AND WHEN SHE TRIED TO RETURN HOME THE IGNITION KEY IN OUR 2004 FORD FOCUS WOULD NOT TURN. THIS LEFT OUR DAUGHTER STRANDED AND REQUIRED HER TO WAIT FOR A TOW TRUCK. BEING A 17 YEAR OLD GIRL STRANDED OUTSIDE A SEVEN-ELEVEN WAS NOT A GOOD FEELING! I BELIEVE FORD IS AWARE OF MANY COMPLAINTS ABOUT THEIR FOCUS IGNITION LOCKS. *TR
Electrical system, Jun 17, 2009
2004 FORD FOCUS. THE KEY WILL NOT TURN IN THE IGNITION AND THE IGNITION NEEDS TO BE REPLACED. THIS HAS HAPPENED TO TONS OF OTHER PEOPLE WITH THE SAME CAR AND ISSUE AND FORD HAS NOT RECALLED IT BECAUSE THEY ARE CHEAP.*TR
Electrical system, Jun 4, 2009
THE VEHICLE IGNITION STARTER FAILS TO START THE VEHICLE. YOU MUST HIT THE KEY INTO THE IGNITION IN ORDER TO ACTUALLY START THE CAR. THIS OCCURS EVERY TIME THAT I ATTEMPT TO START THE CAR. THIS IS A COMMON ISSUE THAT RECURS EVEN AFTER YOU REPLACE THE PARTS. THIS IS A MECHANICAL ERROR THAT WILL CONSTANTLY BREAK DOWN. *TR
Electrical system, May 31, 2009
1. FORD FOCUS (2004) HAS FOR THE PAST MONTH HAD TROUBLE WITH THE KEY TURNING IN THE IGNITION. APPARENTLY IT IS A WELL KNOWN ISSUE AND FORD REFUSES TO ACKNOWLEDGE THAT IT IS A SAFETY ISSUE. HOWEVER, I ABSOLUTELY BELIEVE THAT BEING STRANDED SOMEWHERE AT NIGHT IS VERY MUCH A SAFETY ISSUE - WHETHER OR NOT FORD ADMITS THIS POSSIBILITY. 2. THE KEY DOES NOT TURN BECAUSE OF A DEFECT IN THE IGNITION SWITCH (OR SO I'VE READ ONLINE). THIS PROBLEM HAS OCCURRED THOUSANDS OF TIMES ACCORDING TO ONLINE COMPLAINTS AND PETITIONS, WITHOUT FORD RECOGNIZING IT AND TAKING ACTION. THIS PROBLEM RENDERS THE CAR COMPLETELY UNUSABLE UNTIL FIXED AND THE REPAIR CAN BE VERY COSTLY AND TIME CONSUMING. IT IS MOST CERTAINLY A SAFETY ISSUE - WHAT IS SAFE ABOUT BEING UNABLE TO START ONE'S CAR IF ONE IS ON THE SIDE OF THE HIGHWAY, AT NIGHT IN AN UNKNOWN CITY, ETC? 3. NOTHING HAS BEEN DONE YET BECAUSE I AM WAITING TO SEE IF FORD CUSTOMER SERVICE CAN EXPLAIN WHY THE COMPANY REFUSES TO ADMIT THE ISSUE AND REIMBURSE IT'S CUSTOMERS FOR THEIR FAULTY DESIGN. *TR
Electrical system, May 27, 2009
I OWN A 2004 FORD FOCUS THAT THE IGNITION WENT OUT ON, I WOULD PUT THE KEY IN AND THE KEY WOULD NOT TURN, LOCKED STEERING WHEEL. FOR A WHILE, I WOULD WIGGLE THE KEY AND IT WOULD FINALLY TURN OVER, UNTIL 2 WEEKS AGO( 5-2009) WHEN I HAD TO HAVE IT TOWED AFTER I GOT IN MY CAR AND IT WOULD NOT START. THE FORD DEALERSHIP LOOKED AT IT THE NEXT MORNING AND TOLD ME IT WOULD BE $450.00 TO FIX AND THAT THIS PROBLEM HAS HAPPENED TO ALOT OF FOCUS OWNERS, I DON'T UNDERSTAND WHY FORD WOULD NOT WANT TO CORRECT THIS PROBLEM, STARTING YOUR CAR IS THE MOST IMPORTANT THING NEEDED TO DRIVE SO WITHOUT BEING ABLE TO COUNT ON YOUR IGNITION YOUR CAR IS USELESS AND WITHOUT FORD RECOGNIZING THIS PROBLEM AND FIXING IT, I BELIEVE ALOT OF FORD OWNERS MAY NOT BE IN THE FUTURE. YOU NEED TO BE ABLE TO START A CAR! *TR
Visibility, May 22, 2009
WINDSHIELD WIPERS WILL NOT RETURN TO HOME POSITION WHEN TURNED OFF. *TR
Power train, May 22, 2009
ON ACCELERATION FROM STOP CAR TACKS OUT TO 6 AND TRANSMISSION REVS THEN SHIFTS VERY HARD, CALLED FORD AND THEY TOLD ME IT WAS THEY WAY I DRIVE MY CAR. SAID TRANSMISSION LEARNS HOW TO SHIFT THAT WAY, CAR STILL NOT REPAIRED. *TR
Fuel system, Other, May 22, 2009
ACCELERATOR PEDAL STICKS HAPPENED RIGHT AFTER PURCHASE IN 04, THROTTLE BODY HAS BEEN REPLACED BY DEALER TWICE ALREADY, NOW OUT OF WARRANTY AND THROTTLE BODY STICKING AGAIN. *TR
Electrical system, May 22, 2009
IGNITION SWITCH WONT TURN WHICH PREVENTS THE CAR FROM STARTING THIS HAPPENS ON A DAILY BASIS, FOR WAY OVER A YR NOW. TOW TRUCK DRIVER TOLD ME THIS IS COMMON PROBLEM WITH THIS 2004 ZX3 FOCUS. HE SAID TO HIT THE KEY A COUPLE OF TIMES WITH YOUR HAND AND IT WILL TURN, AND IT DOES. ONLY WAY THE CAR WILL START. CALLED MY LOCAL FORD DEALER AND WAS TOLD 550.00 TO REPLACE. SO STILL NOT REPLACED. *TR
Electrical system, Apr 29, 2009
THE KEY WILL NOT TURN THE IGNITION. THIS HAS HAPPENED SEVERAL TIMES. USUALLY I CAN GET IT TO WORK AFTER ABOUT AN HOUR OR TWO OF REPEATEDLY PUTTING THE KEY IN & OUT, BUT TODAY I CANNOT GET IT WORKING. I HAVE BEEN STRANDED IN THE DEAD OF WINTER WITH MY DAUGHTER OUT AT MIDNIGHT, ON THE SIDE OF A MAJOR BUSY HIGHWAY (RT 94 WEST TO CHICAGO), AND SEVERAL OTHER LOCATIONS. IT'S USUALLY LATE AT NIGHT AND FREEZING COLD OUT WHEN THIS HAPPENS TO ME. IT IS DEFINITELY A SAFETY HAZARD FOR ME AS WELL AS WHEN I HAVE MY DAUGHTER WITH ME. *TR
Electrical system, Apr 13, 2009
IGNITION SYSTEM FAILED FOR 2004 FORD FOCUS 2 DR COUPE. CAR NOW NEEDS A NEW SYSTEM WHICH FORD ESTIMATES AT $450. GOOGLE "FORD FOCUS IGNITION" AND SEE HUNDREDS OF EXACT SAME COMPLAINT. FORD WILL NOT RECALL SINCE NOT "SAFETY" ISSUE, HOW ABOUT INTEGRITY. THEY KNOW OF THE PROBLEM BUT WILL NOT FIX IT. CALIFORNIA HAS A CLASS ACTION LAW SUIT, BUT WHAT ABOUT ME?? FORD SHOULD BE HELD ACCOUNTABLE FOR THIS PROBLEM THAT THEY KNOW EXISTS FOR OLDER MODELS, ESPECIALLY IN THIS TIME OF NEED. NO CONFIDENCE LEFT IN FORD, I WILL BUY FOREIGN CARS FROM NOW ON. PLEASE HELP!!! *TR
Suspension, Apr 1, 2009
I WAS BACKING OUT OF MY DRIVEWAY WHEN THE RIGHT FRONT COIL SPRING BROKE PUNCTURING MY TIRE. MY CAR IS CURRENTLY AT THE DEALERSHIP GETTING REPAIRS. (ESTIMATED REPAIR COSTS ARE $782.). *TR
Electrical system, Mar 30, 2009
MY IGNITION LOCK FROZE UP AND I WAS UNABLE TO DRIVE MY CAR. KEY WOULDN'T TURN AND THE STEERING WHEEL WAS LOCKED. I HAD TO HAVE MY CAR TOWED TO A SHOP FOR REPAIRS. I CALLED FORD AND ASKED THEM TO CORRECT THE PROBLEM AND THEY DECLINED. I OWN A 2004 FORD FOCUS ZX5. I CHECKED THE INTERNET AND THIS IS A COMMON PROBLEM. *TR
Engine and engine cooling, Mar 23, 2009
TL*THE CONTACT OWNS A 2004 FORD FOCUS. WHILE STARTING THE VEHICLE, THE CONTACT HEARD A TICKING NOISE COMING FROM THE ENGINE. THE SPARK PLUGS WERE REPLACED TO REMEDY THE ISSUE, BUT THE FAILURE REMAINED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE NUMBER FOUR CYLINDER HAD NO PRESSURE AND THE PISTON WAS DESTROYED. THE CONTACT WAS INFORMED THAT THE ENGINE WOULD HAVE TO BE REPLACED. NO REPAIRS HAVE BEEN PERFORMED AND THE CONTACT IS WAITING FOR AN ESTIMATE FOR THE REPAIR COST. THE MANUFACTURER STATED THAT THE WARRANTY WAS EXPIRED AND NO COMPENSATION WOULD BE PROVIDED. THE FAILURE AND CURRENT MILEAGES WERE 120,000.