2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints
3,801 reports, newest first.
Steering, Jan 4, 2016
I HAD STARTED MY CAR AND WAS BACKING OUT OF A PARKING SPACE AT HEB AND I NOTICED THAT I DID NOT HAVE POWER STEERING, THIS HAPPENED BEFORE WHILE I WAS TRYING TO BACK OUT OF MY DRIVEWAY, I RESTARTED THE CAR AND THE STEERING WAS BACK, NOW I'M AFRAID TO DRIVE MY CAR. FORD NEEDS TO ADDRESS THIS ISSUE BEFORE SOMEONE GETS HURT OR WORSE DEAD.
Power train, Jan 2, 2016
TCM FAILURE, UPHILL ASSIST FAILURE, NO START.
Power train, Electrical system, Vehicle speed control, Dec 31, 2015
WHILE DRIVING VEHICLE ON THE HIGHWAY AND USING CRUISE CONTROL VEHICLE FAILS TO MAINTAIN SPEED. THE CRUISE CONTROL ABRUPTLY SHUTS OFF WITHOUT WARNING AND DRIVER HAS TO TAKE OVER. THE VEHICLE MAINTENANCE LIGHT TURNS ON/OFF PERIODICALLY. DEALER HAS INVESTIGATED AND DIAGNOSED THIS AS THE WIRING HARNESS UNDER THE PASSENGER SEAT SHORT CIRCUITING AND CAUSING POWER ISSUES. I BELIEVE THIS MAY BE RELATED TO THE EXISTING WIRING ISSUE AT THE MICHIGAN PLANT (HTTP://WWW.CLICKONDETROIT.COM/CONSUMER/RECALLS/FORD-RECALLS-160000-FOCUS-ESCAPE-MODELS-FOR-WIRING-PROBLEM). MAY BE RELATED TO REPORTS OF SUDDEN POWER LOSS IN FOCUS ELECTRIC VEHICLES.
Steering, Dec 30, 2015
MY PROBLEM FIRST STARTED WITH THE STEERING WHEEL LOCKING UP UPON START OF VEHICLE AT RANDOM TIMES. I COULD PUT THE VEHICLE IN FORWARD OR REVERSE AND DRIVE BUT THE WHEEL WOULDN'T TURN. I WOULD TURN THE CAR OFF AND ON TO GET THE WHEEL TO FINALLY START TURNING. AFTER A FEW DAYS OF THAT, I STARTED NOTICING PROBLEMS WITH THE STEERING AT HIGH SPEEDS. WHILE DRIVING DOWN THE FREEWAY I WAS HAVING TROUBLE MAINTAINING A STRAIGHT PATH. I WOULD HAVE TO CONSTANTLY MAKE MICRO ADJUSTMENTS TO CORRECT MY PATH. THEN I STARTED NOTICING THAT AT CERTAIN POINTS WHILE DRIVING 65+ MPH THAT MY WHEEL WOULD HAVE SPOTS THAT WERE DIFFICULT TO TURN. FOR EXAMPLE TO MERGE FROM LEFT LANE TO RIGHT LANE WOULD REQUIRE EXCESSIVE FORCE AND THEN WOULD GET EASY AGAIN. THIS IS NOT SAFE, IT WAS SNOWING OUT AND THE JOLT OF THE VEHICLE THAT RESULTS IN MY CORRECTIONS CAUSED ME TO SLIDE AND ALMOST LOOSE CONTROL AT TIMES. IF A WEAKER PERSON WAS DRIVING THE VEHICLE THEY MIGHT NOT BE ABLE TO OVERCOME THE STEERING ISSUES. I CANT TAKE THE CAR ON 55+ MPH ROADS ANYMORE BECAUSE THE STEERING IS SO BAD I AM CONSTANTLY CORRECTING AND FIGHTING THE POWER STEERING. MY CAR IS CURRENTLY IN THE FORD SHOP AND THEY SAID ITS A $1700 FIX WITH NO RECALL/WARRANTY FROM FORD. SEEMS LIKE THERE IS AN AWFUL LOT OF ISSUES WITH THIS STEERING SYSTEM THAT ALL SOUND THE SIMILAR. *JS
Structure, Dec 30, 2015
TAKATA RECALL FORD FOCUS 2012 PASSENGER REAR DOOR NO LONGER CLOSES AS LATCH WILL NOT ENGAGE, THIS HAPPENED WHILST STATIONARY LUCKILY, THE REAR DOORS ARE RARELY USED AND FOR A 3 YEAR OLD CAR THIS IS A POOR FAILURE. HAD TO USE ROPE TO BIND DOOR TO DRIVERS REAR DOOR AS I HAD TO GET VEHICLE BACK HOME. EXTREMELY DANGEROUS SITUATION AND AM GLAD IT DID NOT HAPPEN WHILST DRIVING OR BRAKING. CONTACTED CLOVIS FORD DEALERSHIP AND BASICALLY THEIR RESPONSE WAS IT'S NOT IN WARRANTY SO YOU'RE ON YOUR OWN. REGARDLESS OF ALL THE FIESTA AND FUSION RECALLS WITH SIMILAR ISSUES YOU THINK THEY WOULD BE AT LEAST SLIGHTLY INTERESTED IN HELPING WITH THIS MATTER. POORLY CONSTRUCTED SAFETY LOCKS IN MY MIND. POOR SHOW FORD AMERICA. *JS
Structure, Dec 29, 2015
THE TRUNK LID OPENS WHILE DRIVING. IT HAS HAPPENED ABOUT 7 TIMES DRIVING AT VARIOUS SPEEDS INCLUDING HIGHWAY SPEEDS. I HAVE BROUGHT IT TO THE FORD DEALER TO CHECK FOR PROBLEMS. NO PROBLEM IS EVER FOUND BUT IT CONTINUES TO HAPPEN. NOTE THE ONLY WAY TO NORMALLY OPEN THE TRUNK IS WITH THE REMOTE. I HAVE TRIED USING THE SPARE KEY TO DETERMINE WHETHER IT IS THE REMOTE SENDING A SIGNAL WHILE DRIVING BUT THE PROBLEM OCCURS WITH BOTH KEYS. MY SUSPICION IS THERE IS SOME RF SIGNAL WHICH IS CAUSING THIS TO OCCUR. THE LATCH IS FINE AND FORD CONFORMED NO ISSUES WITH THE LATCH.
Steering, Dec 29, 2015
I JUST STARTED TO HAVE AND ISSUE WITH A POWER STEERING MALFUNCTION ON MY 2012 CAR THE WHEEL LOCKED MAKING DIFFICULT TO MOVE IT OR MAKE IT TURN VERY DANGEROUS ISSUE THAT CAN CAUSE A SERIOUS ISSUE FOR THE PUBLICS SAFETY FORD NEED TO BE ACCOUNTABLE FOR THIS MANUFACTURE DEFECT
Structure, Dec 28, 2015
DAUGHTER WAS DRIVING AND THE DRIVER DOOR LATCH FAILED AND THE DOOR WOULDN'T STAY SHUT. DEALERSHIP SAID DEFECT IN DOOR LATCH. SAID THERE IS A RECALL BUT ONLY FOR FUSION & FIESTA MODELS. 2 MONTHS LATER SAME HAPPENED TO DRIVER SIDE BACK DOOR. AGAIN TOLD BY FORD NOT COVERED, HOWEVER THEY DID REIMBURSE 2 OTHER 2012 FORD FOCUS OWNERS FOR SAME ISSUE. WHEN I PRESENTED FORD WITH THIS INFO, THEY SAID THEY WERE NOT GOING TO COVER THIS SAFETY DEFECT AT THIS TIME....
Steering, Dec 28, 2015
STEERING WHEEL LOCKED (EVEN THOUGH I HAD PLENTY OF FLUID). LUCKILY I WAS PULLING OUT OF MY DRIVEWAY. IF I HAD BEEN ON THE ROAD, THIS COULD HAVE BEEN A VERY SERIOUS MATTER. I WAS TOLD I NEEDED A GEAR ASY - STE AND IT WAS A $1142.15 FIX. THE CAR IS NOT THAT OLD AND I ONLY HAVE $50K MILES ON IT. PLUS I NEEDED BRAKES.
Power train, Vehicle speed control, Engine, Dec 28, 2015
MY ISSUES WITH THIS CAR STARTED THE DAY I DROVE IT OFF THE LOT AND HAVE NOT STOPPED. THERE WAS AN ISSUE WITH THE FAN THAT MADE MY ENGINE SOUND LIKE IT WAS CHEWING ROCKS WHENEVER THE AIR/HEAT WAS ON - THIS HAS BEEN FIXED. I BOUGHT THE CAR BRAND NEW AND FROM DAY ONE IT HAS BEEN GRINDING, SHUDDERING AND NOT SHIFTING SMOOTHLY. I'VE HAD ISSUES WITH THE RPM'S SKYROCKETING WHEN I'M SLOWING DOWN AND THE RPM'S SKYROCKETING WHEN I'M TRYING TO ACCELERATE BUT THE CAR ISN'T MOVING. I'VE HAD THE CAR FEEL LIKE IT'S COMPLETELY LOST POWER WHILE IN STOP AND GO TRAFFIC THEN "WAKE UP" AND LURCH FORWARD...MY TRANSMISSION HAS BEEN REPLACED ONCE, MY CLUTCH REPLACED TWICE. ONCE I'VE BEEN TOLD IT'S A FIGMENT OF MY IMAGINATION AND ONCE I WAS TOLD THAT I NEED TO LEARN HOW TO DRIVE THE CAR. THE CLUTCH I HAVE NOW IS THE SAME ONE BEING USED IN THE 2015 FOCUS'S, AND THOUGH IT'S "BETTER", IT'S STILL OFF...IT'S JUST OFF SO SPORADICALLY THAT I CAN'T BRING IT IN BECAUSE I DON'T WANT TO BE TOLD IT'S ALL IN MY HEAD AGAIN. THIS CAR IS NOT SAFE. IT IS NOT A CAR THAT I'M COMFORTABLE PASSING ON TO MY CHILD WHEN SHE STARTS DRIVING NEXT YEAR AND IT'S NOT A CAR THAT I WOULD DRIVE DAY TO DAY IF I HAD TO DRIVE RUSH HOUR TRAFFIC. IT'S TOO BAD, TOO, BECAUSE THE DESIGN OF THE CAR IS WONDERFUL - IT'S COMFORTABLE, IT'S GOT THE RIGHT SET UP, BUT THE MOST IMPORTANT PART OF THE VEHICLE IS DANGEROUS AND DOESN'T OPERATE PROPERLY.
Structure, Dec 27, 2015
TODAY, WHILE PUTTING SEVERAL THINGS IN THE BACK OF THE CAR, MY WIFE NOTICED THAT THE REAR DRIVES SIDE DOOR WOULD NOT CLOSE. UPON FURTHER INVESTIGATION, IT APPEARS THAT THE LATCH OF THE DOOR IS NOT FUNCTIONING PROPERLY AND THE DOOR IS NOT ABLE TO BE CLOSED. IT IS CURRENTLY SITTING, UNDRIVEABLE, IN THE GARAGE. THIS VEHICLE IS MY DAILY DRIVER. LUCKILY, I AM ABLE TO DRIVE MY WIFES CAR THIS WEEK AS SHE IS STILL OFF FOR THE HOLIDAY. FROM WHAT I HAVE SEEN, THE FAILURE OF THE LATCH IS A COMMON PROBLEM ON OTHER FORD VEHICLES AND HAVE BEEN RECALLED.
Power train, Dec 21, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR A MANUFACTURER'S RECALL FOR THE CLUTCH AND TRANSMISSION, WHICH DID NOT PROVIDE A PERMANENT REMEDY TO REPAIR THE CONDITION OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN FIVE TIMES BEFORE NOTIFICATION OF THE MANUFACTURERS RECALLS AND THEY HAD NOT BEEN ABLE TO REPLICATE THE FAILURE AND PROVIDE A REPAIR SOLUTION AFTER SEVERAL REPAIRS. THE CONTACT CONTINUED TO EXPERIENCE THE CLUTCH FAILING TO CHANGE OVER INTO THIRD GEAR AND THE VEHICLE HAD A STRONG HESITATION. THE VEHICLE ALSO RANDOMLY STALLED AND THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO GET THE VEHICLE TO RESTART. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Power train, Dec 21, 2015
CAR HAS CONTINUOUSLY SHUDDERED WHEN TRYING TO SHIFT BETWEEN GEARS. AT TIMES THE CAR WILL ALMOST COME TO A COMPLETE STOP AS IF IT CAN NOT FIND WHAT GEAR IT NEEDS TO BE IN TO MOVE FORWARD. HAPPENS IN ALL SCENARIOS, COLD WEATHER, WARM WEATHER, AND AT ALL SPEEDS. MORE RECENTLY CAR HAS FAILED TO START AND SHUDDERS HAVE BECOME MORE VIOLENT WHEN DRIVING.
Power train, Electrical system, Dec 16, 2015
PARKING AID MALFUNCTION ERROR: WHILE DRIVING 65 MPH ON A 3 LANE HWY, THE PARKING AID MALFUNCTION ERROR APPEARED WHICH CAUSED THE CAR TO COMPLETELY SHUTDOWN. FORTUNATELY I WAS ABLE TO COAST TO THE SIDE OF THE ROAD WITH NO POWER STEERING, NO POWER BRAKES WITHOUT ENGINE POWER. PAM MESSAGE KEPT APPEARING AND CAR WOULD NOT START. VEHICLE HAD TO BE TOWED TO DEALER. FORD IS AWARE OF THIS PROBLEM AND FIXED THE VEHICLE UNDER WARRANTY VIA TSB# 15-0101 3068 W40. FORD EVEN EXTENDED THE WARRANTY FOR THE TRANSMISSION CONTROL MODULE TO 10 YEARS 150,000 MILES. TO HAVE A CAR COMPLETELY SHUTDOWN WHILE DRIVING 65MPH ON A 3 LANE HIGHWAY IS VERY DANGEROUS AND LIFE THREATENING. ESPECIALLY ON A HIGHWAY WITH CARS WHIZZING BY AT 60-70 MPH. WHY ISN'T THIS TCM PROBLEM UNDER RECALL? DOES SOMEONE HAVE TO BE KILLED BEFORE ANY ACTION IS TAKEN?
Structure, Dec 15, 2015
LATCHES ON REAR LEFT DOOR BROKE. NOT EVEN 2 WEEKS LATER LEFT DRIVER SIDE LATCH BROKE. TH FOCUS HAS THE EXACT SAME LATCHES AS THE FIESTA AND FUSION WHICH BOTH HAVE RECALLS, BUT THE FOCUS DOES NOT. THE CAR WAS NOT IN MOTION, BUT NOW WHEN I DRIVE I HAVE TO HAVE THE DOOR TIED TO THE OTHER DOOR, SO IT DOES NOT FLING OPEN. I ALSO GOT PULLED OVER IN BETWEEN THESE TWO WEEKS AND WAS CITED FOR DRIVING AN UNSAFE VEHICLE.
Other or unspecified, Dec 15, 2015
WAS DRIVING DOWN THE ROAD WHEN MY DRIVER DOOR OPENED.. THE DOOR WILL NO LONGER LATCH AND ITS VERY UNSAFE TO HAVE THAT HAPPEN SOMEONE CAN GET HURT..
Steering, Dec 14, 2015
ELECTRONIC POWER STEERING ASSIST FAILS INTERMITTENTLY TYPICALLY UPON STARTING OF THE VEHICLE. SOMETIMES THE PROBLEM GOES AWAY AFTER SEVERAL MINUTES OF HARD STEERING, OTHER TIMES TURNING OFF THE IGNITION AND THEN BACK ON RESETS THE ISSUE. ONCE IT APPARENTLY HAPPENED TO MY SON WHILE OPERATING THE VEHICLE AT HIGHWAY SPEEDS. VERY DANGEROUS SITUATION AND FORD NEEDS TO ADDRESS IT AS A COVERED SAFETY RECALL ISSUE.
Power train, Dec 13, 2015
I PURCHASED MY 2012 FORD FOCUS ON SEPT. 25, 2012. I HAVE HAD PROBLEMS WITH THE TRANSMISSION AND CLUTCH EVER SINCE PURCHASING. ON 7/16/13 FORD PERFORMED A COMPUTER ADJUSTMENT ON THE TRANSMISSION. ON 7/9/14 FORD INSTALLED A NEW CLUTCH IN THE CAR. ON 9/17/15 THEY REPROGRAMMED THE TRANSMISSION. FORD CLAIMS THAT THE PROBLEMS WITH SHUTTERING ON ACCELERATION ARE NORMAL OPERATIONS FOR THE CAR. THEY HAVE ALSO EXTENDED THE WARRANTY ON THE TRANSMISSION BECAUSE "ON YOUR VEHICLE, IT MAY BE POSSIBLE FOR THE POWERSHIFT 6-SPEED AUTOMATIC TRANSMISSION TO EXHIBIT EXCESSIVE TRANSMISSION CLUTCH SHUDDER DURING LIGHT ACCELERATION. THIS CONDITION MAY BE CAUSED BY FLUID CONTAMINATION OF THE CLUTCH DUE TO LEAKING TRANSMISSION SEALS." THEY EXTENDED THE WARRANTY ON THE CAR TO A 7 YEAR 100,000 MILE WARRANTY FOR THE TRANSMISSION ONLY. ON 12-11-15 I WAS DRIVING MY CAR ON VERY BUSY FOUR LANE ROAD. I CAME TO A STOP AT A RED LIGHT, WHILE ATTEMPTING TO TURN LEFT. WHEN I TRIED TO ACCELERATE FROM THE RED LIGHT MY CAR WOULD NOT SHIFT FROM FIRST TO SECOND GEAR. THE CAR WOULD ONLY ACCELERATE TO AROUND 15 MPH, THE SPEED ON THE ROAD WAS 45 MPH. ONCE I HIT 15 MPH THE ENGINE WOULD JUST REV BUT THE CAR WOULD NOT ACCELERATE OR SHIFT GEARS. I HAD TO STOP IN THE MIDDLE OF THE LEFT LANE AND TURN OFF THE VEHICLE. AFTER RESTARTING THE VEHICLE, IT WOULD SHIFT FROM FIRST TO SECOND GEAR WITH HEAVY SHUDDERING. UPON TAKING MY CAR TO FORD FOR THE 4TH TIME THEY SAID THAT THE CLUTCH FAILED AND THAT THEY NEEDED A NEW CLUTCH. THIS WILL BE THE SECOND NEW CLUTCH THAT THAT THEY HAVE PUT ON THE CAR. THE CAR CURRENTLY HAS ABOUT 22,000 MILES. THIS VEHICLE IS UNSAFE TO DRIVE AND FORD IS UNABLE TO FIND AN APPROPRIATE FIX FOR THE PROBLEM. THEY ARE AWARE OF THE PROBLEMS AND HAVE EXTENDED THE WARRANTY ON THE CAR BUT ARE NOT ABLE TO CORRECT THIS ISSUE. THIS CAR SHOULD BE RECALLED DUE TO THE TRANSMISSION ISSUES.
Steering, Dec 13, 2015
THE FIRST TIME, THE POWER STEERING FAILED ON MY DAUGHTER'S 2012 FOCUS WHILE TRAVELING 70 MPH DOWN THE INTERSTATE. I HAD TO HAVE THE STEERING RACK REPLACED AT MY EXPENSE SINCE IT WAS OUT OF WARRANTY AND FORD CLAIMED THERE WAS NO KNOWN ISSUE WITH THIS. LESS THAN 10,000 MILES LATER IT HAS FAILED AGAIN, LUCKILY THIS TIME THE CAR WAS MOVING SLOWLY ON CITY STREETS, STILL FORD CLAIMS THERE IS NOT A PROBLEM WITH THIS. EVEN AFTER ALL THE COMPLAINTS AND INFORMATION FLOODING THE INTERNET ABOUT IT AND A CLASS ACTION LAW SUIT BEING FILED, THEY STILL CLAIM THERE IS NOT A PROBLEM. SADLY, IT APPEARS THAT SINCE DEAD MEN TELL NO TALES, THE DEATH QUOTA HAS NOT BEEN DOCUMENTED ENOUGH TO REQUIRE A RECALL. I HAVE NO DOUBT THAT IF THIS FAILURE HAPPENED ON A RURAL ROAD WITH SHARP CURVES, AN ACCIDENT WOULD BE ALMOST UNAVOIDABLE. I HAVE SPOKEN WITH FORD ON MULTIPLE OCCASIONS REGARDING THIS AND THEY CONTINUE TO DENY ANY PROBLEMS WITH THE FOCUS, ALL THE WHILE RECALLING MULTIPLE OTHER CARS WITH THE SAME STEERING ASSEMBLY.
Power train, Dec 12, 2015
THE AUTOMATIC CLUTCH SHUTTER, SLIPS, AND CAUSES A VERY JERKY RIDE. TRANSMISSION DOES NOT SEEM TO BE IN THE RIGHT GEAR A LOT OF THE TIME.
Structure, Dec 9, 2015
MY DRIVER DOOR SWUNG OPEN AS I WAS TURNING RIGHT FROM A STOP LIGHT ON A CITY STREET. I WAS ABLE TO LATCH THE DOOR BUT IT UNLATCHED AND OPENED AGAIN.
Power train, Dec 6, 2015
I CONTINUE TO HAVE TRANSMISSION PROBLEMS AND I'M CONCERNED THAT THE PROBLEM INVOLVES OTHER SYSTEMS. I FEEL THEIR NEEDS TO A COMPLETE RECALL ON THE POWERTRAIN AND ALSO AN EXTENDED WARRANTY OFFERED.
Power train, Dec 2, 2015
SECOND PROBLEM WAS AT 45,000 MILES WHEN THE TRANSMISSION CONTROL MODULE (TCM) MALFUNCTIONED. THE CAR LOST ALL POWER WHILE RIDING DOWN THE ROAD AND LEFT ME STRANDED IN THE MIDDLE OF THE HIGHWAY. THE CAR WOULD NOT SHIFT INTO PARK AND WAS STUCK IN DRIVE. I COULD NOT GET THE KEY OUT OR ATTEMPT TO CRANK IT BECAUSE THE TRANSMISSION WAS STUCK IN DRIVE. I IMMEDIATELY CALLED THE FORD DEALERSHIP AND THEY TOLD ME THAT I HAD TO GET IT TOWED AND THEY WOULD NOT TOW THE VEHICLE TO THE DEALERSHIP AND IT WOULD BE AT LEAST TWO WEEKS BEFORE THEY COULD DIAGNOSE THE PROBLEM. THEY ENDED UP REPLACING THE TCM MODULE AND I RECEIVED THE CAR BACK AFTER 4 WEEKS.
Steering, Dec 2, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 45 MPH, THE STEERING SEIZED. THE CONTACT WAS ABLE TO GET THE VEHICLE OFF OF THE ROADWAY AND TURN OFF THE VEHICLE. ONCE THE VEHICLE WAS RESTARTED, THE STEERING OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR AND LINKAGE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,514.
Power train, Dec 2, 2015
TRANSMISSION PROBLEMS THAT FORD WOULD NEVER ADDRESS! FIRST PROBLEM OCCURRED AT 5,000 MILES WHEN THE CAR WOULD SHUT DOWN BY ITSELF WHEN TRYING TO ACCELERATE. THE CAR WOULD LOSE POWER THEN THE ENGINE WOULD SHUT OFF AND THE INSTRUMENT PANEL LIGHTS WOULD LIGHT UP. WHEN YOU CRANK THE CAR BACK UP IT WAS AS IF NOTHING HAPPENED. TOOK IT TO THE FORD DEALERSHIP AND LEFT IT FOR A PERIOD OF 25 DAYS AND THEY WERE UNABLE TO DETECT ANY PROBLEMS. NOTHING WAS DONE TO CORRECT THIS PROBLEM AND THE DEALERSHIP SAID THAT IT WAS A NORMAL THING. BASICALLY THEY BLEW SMOKE UP MY A** ABOUT IT JUST SO I WOULD STOP HARASSING THEM ABOUT IT. THEY WERE NOT EVEN CONCERNED BY THE FACT THAT THIS IS A MAJOR SAFETY ISSUE AND THAT IT COULD HAVE PUT MY LIFE IN JEOPARDY. THIS PROBLEM STILL OCCURRED BUT LESS FREQUENTLY.