2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints
3,801 reports, newest first.
Steering, Nov 11, 2015
AFTER TCM RECALL REPLACEMENT THE STEERING WOULD WANDER. BY THIS I MEAN LOOSE WHEEL AT HIGH SPEEDS WITH TOUGH SPOTS. NEW TIRES AND ALIGNMENT HAVE BEEN DONE WITH NO CORRECTION OF THIS PROBLEM. FORD WILL NOT ADMIT AN ISSUE AND WILL ONLY DIAGNOSE AFTER I AGREE TO PAY THEM FOR DOING SO. NOT GOING TO HAPPEN.
Structure, Other or unspecified, Nov 11, 2015
THE LEFT HAND BACK DOOR LATCH BROKE. THE DOOR WILL NOT LATCH AND MY WIFE IS KEEPING THE DOOR CLOSED WITH THE SEAT BELT. THE CAR WAS IN A PARKING LOT AND WHEN MY DAUGHTER GOT IN THE DOOR WOULD NOT LATCH.
Power train, Nov 11, 2015
2012 FORD FOCUS, PURCHASED USED IN 2015 WITH 6K MILES, HAS BEEN JOLTING AND FAILING TO ACCELERATE WHILE DRIVING ON STREETS/HIGHWAYS AND HAS BEEN IN FOR ASSESSMENT AND REPAIR 2 TIMES; CURRENTLY UNDER REPAIR FOR A 3RD TIME AS OF TODAY (11/11/15).
Power train, Nov 11, 2015
VEHICLE HAS BEEN IN FOR SERVICE 6 TIMES FOR THE SAME TRANSMISSION ISSUES: DRAGGING, BUCKING, LOSS OF ACCELERATION. I HAD A CLUTCH REPLACED ON NOV. 4TH AND AFTER ONLY DRIVING 100 MILES I LOST ALL TRANSMISSION POWER TO THE CAR AND WAS STRANDED ROADSIDE. THE FORD DEALER SERVICE MANAGER SAID FORD IS AWARE OF THE ISSUES AND NONE OF THE REPAIRS WILL CORRECT THE PROBLEM.THE WARRANTY IS ONLY EXTENDED UNTIL 100,000 MILES AND THEN OUT OF POCKET WILL OCCUR. THE CAR IS UNSAFE AND JUST STOPS IN THE MIDDLE OF DRIVING. FORD JUST MAKES THE SANE FIXES AND STATES THE CAR IS SUPPOSE TO DRIVE THIS WAY. CARS JUST DON'T STOP RUNNING MID ACCELERATION AND JERK SO HARD THE CAR BUCKS.
Wheels, Nov 10, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN EXPLOSIVE ABNORMAL NOISE COMING FROM THE REAR DRIVER SIDE. THE CONTACT NOTICED BURNT RUBBER AND SMOKE COMING FROM THE TIRE. THE LOW TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT THEN NOTICED THAT THE FRONT AND REAR DRIVER SIDE TIRES BLEW OUT AND WERE DEFLATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HBT BOLT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.
Power train, Nov 9, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 65 MPH, THE VEHICLE SLIPPED OUT OF GEAR, THE TRANSMISSION LIGHT ILLUMINATED, AND THE VEHICLE OVERHEATED. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND LEFT THE VEHICLE THERE UNTIL THE NEXT DAY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE, BUT IT STALLED WHITOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,200.
Structure, Nov 8, 2015
DRIVERS SIDE REAR DOOR NO LONGER LATCHES, FORD DEALER QUOTED $430 TO REPAIR. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED BY FORD. WE MANAGED TO GET THE DOOR TO LATCH BY CLAMMING THE DOOR, FORTUNATELY IT HAS NOT POPPED OPEN WHILE PARKED OR IN MOTION.
Power train, Nov 6, 2015
FORD HAS HAD MANY ISSUES WITH THEIR DUEL CLUTCH TRANSMISSION WHICH CAUSES THE CAR TO LURCH FORWARD, SHUTTER, SLIP WHEN STARTING OR WHEN SHIFTING BETWEEN GEARS. THEY KNOW ABOUT THIS ISSUE AND HAVE ISSUED EXTENDED WARRANTY BUT THIS IS A SAFETY ISSUE. THE INTERNET IS FULL OF HUNDREDS IF NOT THOUSANDS OF CONSUMER COMPLAINTS ABOUT THIS ISSUE AND A CLASS ACTION LAW SUIT HAS BEEN FILED. MY ISSUE IS THE SAME WITH THOUSANDS OF OTHER FORD OWNERS. WE KEEP HAVING TO TAKE THE CAR INTO THE SHOP, THEY ADJUST SOMETHING AND TELL US THERE IS NOTHING ELSE THEY CAN DO. I HAVE HAD THIS ISSUE ON AND OFF FOR OVER 2 YEARS, MY CAR WILL NOW BE LOOKED AT FOR A FIFTH TIME. IT WOULD BE GREAT IF THE GOVERNMENT TAKES A LOOK AT THIS SAFETY ISSUE AND HELPS US OUT
Power train, Nov 6, 2015
WITH THE ENGINE STILL RUNNING, SUDDENLY NO POWER WAS DELIVERED TO THE WHEELS. I WAS ABLE TO ROLL TO A STOP AT THE CURB. I RETURNED 1-1/2 HOURS LATER AND WAS ABLE TO DRIVE THE CAR ABOUT 3 MILES BEFORE THE PROBLEM RECURRED. I HAD THE CAR TOWED TO A FORD DEALERSHIP. THE PROBLEM WAS A FAILED TRANSMISSION CONTROL MODULE, WHICH WAS REPLACED BY AN IDENTICAL UNIT. HAD THIS FAILURE OCCURRED WHILE DRIVING AT HIGH SPEED ON A FREEWAY, IT WOULD PROBABLY HAVE LED TO A SERIOUS ACCIDENT. IN FACT, I WOULD BE SURPRISED IF THERE HAVE NOT ALREADY BEEN A NUMBER OF SUCH ACCIDENTS. FORD HAS DONE NOTHING TO CORRECT THIS PROBLEM. IN AUGUST I RECEIVED A NOTICE STATING THAT "THE TCM MAY EXPERIENCE ELECTRICAL CIRCUIT FAILURES CAUSING INTERMITTENT SYMPTOMS OF LOSS OF TRANSMISSION ENGAGEMENT WHILE DRIVING, NO-START, OR A LACK OF POWER." IT GOES ON TO SAY THAT A SOFTWARE UPDATE IS AVAILABLE THAT WILL GIVE A VISUAL WARNING OF A POTENTIAL FAILURE. HOWEVER, THIS WILL NOT PREVENT A DRIVER FROM BEING STRANDED, NOR, IN MANY CASES, WILL IT PRECLUDE AN ACCIDENT FROM OCCURRING. I AM BUYING A NEW CAR AND TRADING IN MY FOCUS. I COULD GET MORE FOR IT BY SELLING IT TO A PRIVATE PARTY, BUT I AM UNWILLING TO HAVE ANY CONNECTION WITH THE UNWITTING PERSON WHO OWNS THE CAR NEXT. SINCE THE INCIDENT WITH MY 2012 FOCUS OCCURRED ABOUT THREE YEARS AFTER MY PURCHASE, IT IS REASONABLE TO THINK THAT SUCH INCIDENTS WILL OCCUR WITH INCREASING FREQUENCY. FORD NEEDS TO TREAT THE DESIGN OF A REPLACEMENT TCM AS AN URGENT MATTER, AND TO MAKE IT THE SUBJECT OF A RECALL.
Steering, Nov 6, 2015
WHILE LEAVING HOME FOR WORK DURING THE MORNING OF NOVEMBER, 5TH, 2015, THE 2012 FORD FOCUS WOULD NOT TURN LEFT OR RIGHT WHEN BACKING OUT OF THE DRIVEWAY. LATER IN THE DAY, THE CAR STOPPED TWICE IN THE MIDDLE OF TRAFFIC. THE STEERING GOES AND IT BECOMES VERY DIFFICULT TO TURN THE WHEEL LEFT OR RIGHT. IT WAS TAKEN TO THE LOCAL DELEARSHIP (SUPREME FORD) AND THEY QUOTED $1905.51 TO REPLACE THE ELECTRIC STEERING RACK. THAT'S NOT INCLUDING THE $108 UPFRONT PAYMENT FOR DIAGNOSING THE PROBLEM. FORD NEEDS TO RECALL THIS MODEL AS I'M NOW RESEARCHING LOTS OF CONSUMERS HAVING THE SAME ISSUE. ARE THEY WAITING FOR SOMEONE TO SERIOUSLY INJURY THEMSELF? THIS IS VERY SCARY TO HAVE EXPERIENCED. SOMETHING MUST BE DONE. IT'S NOT RIGHT FOR THE CONSUMER TO PAY FOR A MANFACTURING DEFECT IN FORD'S ELECTRONIC POWER ASSISTED STEERING (EPAS) THAT THEY WON'T RECOGNIZE AS A PROBLEM. DON'T OUR LIVES MATTER????
Power train, Nov 5, 2015
MY CAR HAS SHUDDERED SINCE I BOUGHT IT . IT ALSO DID THE ROLL BACK ISSUES AS WELL. IT HAS BEEN INTO THE FORD DEALERSHIP 3 TIMES NOW FOR THIS ISSUE AND IT IS STILL NOT RESOLVED. THE CAR HAS ONLY 60,000 MILES ON IT. IT SLIPS GEARS, STRUGGLES TO GET UP HILLS, STRUGGLES TO GET GOING AT LIGHTS, STRUGGLES IN TRAFFIC WHEN IDELING, AND SHUDDERS. I CALLED FORD TO COMPLAIN AT FIRST THEY SEEMED INTERESTED. THEY WOULD FOLLOW UP WITH ME AFTER THE LATEST REPROGRAMMING. WELL THE REPROGRAMMING WAS COMPLETED AND IT STILL DOES THE SAME THINGS AS BEFORE. FORD'S RESPONSE WELL GIVE IT A FEW DAYS. I ASKED WHEN THEY WOULD FOLLOW UP SINCE I JUST TOLD YOU IT IS NOT FIXED WHAT IS THE NEXT STEP. THEIR RESPONSE CALL US WHEN IT HAPPENS AGAIN AND CLOSED MY CASE. THEY NEED TO FIX THE PROBLEM AND TAKE RESPONSIBILITY FOR THE PROBLEM. I AM WAITING FOR MY TRANSMISSION TO COMPLETELY FAIL SINCE IT STRUGGLES TO SHIFT INTO GEARS. THIS IS A MAJOR SAFETY ISSUE AND THE CAR IS A LEMON.
Structure, Nov 5, 2015
11/4/2015 - PARKED AT RESTAURANT THE CAR WAS STATIONARY IN PARKING LOT OPENED THE DOOR AND WHEN CLOSING IT THE DRIVER'S SIDE FRONT DOOR SUDDENLY QUIT LATCHING AND WON'T LOCK. THE DOOR SWINGS OPEN FREELY AND SLAMS AGAINST THE FRAME AND MY ELBOW AS THE CAR IS MOVING. THE ALARM AND DASH WARNINGS GO OFF CONSTANTLY AS THE SWITCH CAN'T BE DEPRESSED PROPERLY. THIS IS A SAFETY ISSUE DUE TO PREMATURE PRODUCT FAILURE. FORD SAYS IT'S NOT COVERED UNDER RECALL IF THE CAR IS OUT OF WARRANTY. THERE IS NO DIFFERENCE IT'S A PLASTIC LATCH JUST LIKE THE FORD FIESTA, FUSION, AND MKZ LATCHES UNDER CURRENT RECALL.
Power train, Nov 4, 2015
TRANSMISSION VIBRATION, SHUTTERING, JUMPING IN AND OUT OF GEAR , CLUNKING INTO GEAR , CAN'T FIND GEAR ,ROLLING BACK, SLIPPING, FLARING .
Power train, Nov 4, 2015
MY 2012 FORD FOCUS STALLED IN TRAFFIC. I WAS STOPPED AT A RED LIGHT AND WHEN TRAFFIC SIGNAL TURNED GREEN, MY VEHICLE STALLED WHILE ATTEMPTING TO ACCELERATE. I HAD NO POWER TO MOVED FORWARD. THE NEEDLE FOR SHIFTING OF GEARS WENT ALL THE WAY OVER TO 8 &9. TRANSMISSION LIGHT CAME ON. VEHICLE CONTINUED TO STALL IN TRAFFIC & TRANSMISSION LIGHT STAYED ON. THIS HAPPENED ON OCTOBER 07, 2015.
Power train, Nov 3, 2015
VEHICLE TRANSMISSION HAS BEEN REPAIRED UNDER WARRANTY AT AROUND 26000 MILES FOR LEAKING, AND AGAIN AT 56000 MILES FOR A BULLETIN (NOT A RECALL, IT HAD TIME/MILEAGE PARAMETERS). THE MOST RECENT SERVICE, FOR THE BULLETIN, WAS A REPROGRAM OF THE TCM. FOLLOWING THIS WORK, VEHICLE SLIPS IN AND OUT OF GEAR, SEIZING UP ON HILLS IN BOTH DIRECTIONS (UPHILL AND DOWNHILL), AND STOPPING THE CAR. THIS HAS HAPPENED ON MULTIPLE OCCASIONS: FIVE, TO BE SPECIFIC, ALL THIS YEAR: ON A BUSY FREEWAY INTERCHANGE RAMP AND ON FOUR OCCASIONS WHILE TURNING IN AN INTERSECTION. WHEN THIS HAPPENS, THE CAR CANNOT BE MOVED, THE GEAR SHIFT STICKS AND CANNOT BE MOVED, AND THE KEY CANNOT BE REMOVED FROM THE IGNITION. THE VEHICLE TRANSMISSION HAS BEEN RUNNING "ROUGH" SINCE THE REPROGRAM. IT GRINDS, SHUDDERS, AND LURCHES. NOTE: THE FIRST TIME THE VEHICLE SEIZED UP WAS BEFORE THE REPROGRAMMING, AND THE OTHER TIMES WERE ALL SINCE THIS WORK WAS DONE. ON ALL OF THE OCCASIONS WHERE THIS HAS HAPPENED, THE VEHICLE SLOWED TO AN ABRUPT HALT AND I WAS NEARLY REAR-ENDED. IN THE INSTANCE WHERE THE KEY HAS BEEN STUCK, WAITING A FEW MINUTES (MORE THAN 5 BUT LESS THAN 10) HAS ALLOWED ME TO CYCLE THE KEY AND RE-START THE VEHICLE, AND THEN IT WAS MOBILE AGAIN. I SHOULD NOTE THAT THE DOWNHILL ASSIST DASH LIGHT AND THE DOWNHILL ASSIST FEATURE (OPERATED BY A BUTTON ON THE GEARSHIFT) BOTH COME ON WITHOUT THE BUTTON BEING TOUCHED OR EVEN PRESSED. A VEHICLE SUDDENLY AND ABRUPTLY SLOWING TO A STOP ON A FREEWAY INTERCHANGE AT SPEED IS IN MY OPINION A SERIOUS SAFETY CONCERN. PLEASE ALSO NOTE THAT THE VEHICLE HAS A HISTORY OF SUDDEN LURCHES FORWARD WHILE BRAKING AND THE TRANSMISSION HAS BOGGED DOWN ON OTHER OCCASIONS IN THE PAST, BUT NOWHERE NEAR AS FREQUENTLY AS IT DID ONCE I PASSED ABOUT 48000 MILES.
Structure, Nov 2, 2015
IN JULY 2015 THE LEFT FROND DOOR LATCH FAILED TO SECURE THE DOOR AND THE VEHICLE HAD TO BE TAKEN TO THE DEALERSHIP FOR REPAIRS AS I WAS UNABLE TO CLOSE THE DOOR. I HAD TO PAY A 100.00 DEDUCTIBLE BECAUSE THAT "SAFETY" FEATURE WAS NOT COVERED. THEN IN OCTOBER 2015 THE LEFT REAR DOOR LATCH FAILED TO SECURE AND I HAD TO REPEAT THE PROCESS. THIS IS A SERIOUS SAFETY HAZARD AS I WAS FORCED TO DRIVE ON THE I-10 FREEWAY WHILE REACHING IN THE BACK TO HOLD THE DOOR CLOSED AS THE DOOR LATCH WAS INOPERABLE. PLEASE REVIEW THIS SITUATION CAREFULLY AND CONSIDER THIS A RECALL SERVICE ITEM. IT IS IMPERATIVE THAT ALL DOORS BE SECURED WHILE DRIVING. VEHICLES ARE INOPERABLE IF THE DOOR LATCHES ARE NOT SECURING THE DOORS. THANK YOU IN ADVANCE FOR YOUR CONSIDERATION IN THIS MATTER. *TR
Power train, Nov 2, 2015
TRANSMISSION SHUDDERS, SKIPS, CANNOT FIND THE RIGHT GEAR. THIS IS A REAL HAZARD AS MY WIFE AND KIDS PULLED INTO TRAFFIC AND ALMOST GOT HIT. IT HAS BEEN IN TO THE DEALERSHIP MULTIPLE TIMES AND ALL FORD CAN DO IS FLASH THE SOFTWARE? WE NOW HAVE ABOUT 41K MILES AND THEY STILL CAN'T/WON'T FIX IT. THESE CARS ARE A REAL HAZARD AND I HONESTLY DON'T KNOW WHY A RECALL HASN'T BEEN PERFORMED. THERE ARE NUMEROUS DOCUMENTED PROBLEMS. WE ACTUALLY OWN ANOTHER 2012 FOCUS AND IT HAS BEEN FINE-EXCEPT THE TCM SUDDENLY WENT OUT (NO PRIOR SIGNIFICANT SHUDDERING). SINCE THE TCM WAS REPLACED (AFTER BEING STRANDED) IT SHIFTS SMOOTHLY. THE FOCUS WITH THE ORIGINAL TCM STILL HAS LOTS OF PROBLEMS AND THEY SIMPLY WILL FLASH THE SOFTWARE AND CALL IT FIXED. FORD IS ALSO DELAYING AS MANY REPAIRS AS THEY CAN BECAUSE DEMAND IS SO HIGH. I SUPPOSE WE HAVE TO WAIT FOR SOMEBODY TO DIE BEFORE A RECALL IS PERFORMED?
Fuel/propulsion system, Nov 2, 2015
I'M WRITING ABOUT A PROBLEM THAT I FEEL IS A SAFETY DEFECT. MY CAR STARTED IDLING VERY ERRATICALLY AND THE AMBER ENGINE LIGHT IS ON. THE DEALER SAYS THAT THE VAPOR CANISTER CONTROL SOLENOID FAILED, DRAWING A VACUUM IN THE FUEL TANK WHICH CAUSED THE FUEL TANK TO COLLAPSE. IT ALSO FILLED THE VAPOR CANISTER WITH FUEL. THEY SAY THE RAW FUEL FROM THE CANISTER IS BEING DRAWN INTO THE ENGINE CAUSING THE ERRATIC IDLE. THIS IS NOT ONLY A PROBLEM WITH JUST MY VEHICLE, BUT THOUSANDS OF OTHERS WHO ARE HAVING THE SAME PROBLEM. IT'S BEYOND COSTLY AND THROUGH NO FAULT OF THE OWNERS, OUR CARS ARE UNSAFE TO DRIVE!
Power train, Oct 29, 2015
THE TRANSMISSION DOES NOT ALWAYS PROVIDE POWER WHEN IT'S NEEDED. IT LURCHES, LAGS, SHAKES, RATTLES AND (USUALLY) ROLLS. THIS CAR IS SIMPLY UNSAFE.
Power train, Oct 28, 2015
TOOK IT IN FOR A RECALL, BUT IT IS STILL DOING THE SAME THING, THEY SAID THEY MAY CHARGE ME THIS TIME IF IT IS SOMETHING DIFFERENT, BUT IT'S NOT ITS DOING THE EXACT SAME THING
Structure, Oct 28, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR DRIVER SIDE DOOR SUDDENLY OPENED AND COULD NO LONGER BE CLOSED AND SECURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE REAR DRIVER SIDE DOOR LATCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Power train, Electrical system, Engine, Oct 27, 2015
THIS CAR HAS BEEN A LEMON. FORD HAS ATTEMPTED TO "FIX" THE REPEATED ISSUE I AM HAVING WITH THIS CAR STALLING OUT UNEXPECTEDLY DUE TO TRANSMISSION FAILURE. FORD REPLACED THE TCM BUT THE CAR STILL IS UNRELIABLE. THE SERVICE ADVISOR AT THE O'MEARA FORD IN COLORADO TOLD ME THAT THIS CAR IS A LEMON AND THAT HE HAS NOT SEEN A PRODUCT FROM FORD THIS BAD IN MANY YEARS. HE ALSO SAID THAT HE HAS ADVISED HIS FAMILY TO NOT RIDE OR DRIVE ONE OF THESE CARS AS THEY ARE UNSAFE AND DANGEROUS! THIS CAR HAS STALLED OUT WHILE I AM TRYING TO MAKE A LEFT TURN, IN THE MIDDLE OF THE HIGHWAY, AND IN MANY SITUATIONS THAT HAVE COMPROMISED MY SAFETY AND THE SAFETY OF MY FELLOW MOTORISTS. I FEEL THAT FORD NEEDS TO BUY THIS CAR BACK AND REPLACE IT AS IT IS CLEAR THAT THIS CAR CAN NOT BE FIXED IN ANY LASTING WAY. I ASK NHTSA TO PLEASE STEP IN AND INVESTIGATE THESE DANGEROUS CARS BEFORE SOMEONE GETS KILLED! I ABSOLUTELY HATE MY FORD AND WILL NOT BY ANOTHER.
Steering, Oct 27, 2015
POWER STEERING MALFUNCTION ERROR CODE UNABLE TO MOVE STEERING WHEEL. HAPPENS WHEN IT IS SITTING STILL AND YOU START THE CAR. I HAVE HAD THIS CAR IN THE SHOP 10 TIMES BETWEEN THIS AND THE TRANSMISSION. THEY HAVE REPLACED 2 ND GEAR, AND THE CLUTCH AND THEN TOLD ME NOTHING ELSE WAS WRONG WITH IT UNTIL MAY 2015 WHEN THE CAR COMPLETELY QUIT AND IT WAS THE TCM . THE ERROR CAME UP THEN ON POWER STEERING FAILURE, BUT THEY DID NOT ADDRESS IT BECAUSE THEY WERE BLAMING IT ON THE TCM. SO SEPTEMBER 16TH IT STARTED JUTTING AGAIN WHEN TURNING RIGHT, ON OCTOBER THE 2ND I WENT OUT AT LUNCH TO RUN SOME ERRANDS AND OF COURSE POWER STEERING ASSIST FAULT MALFUNCTION. YES THIS CAR HAS BEEN IN THE SHOP 10 TIMES AND I EVEN ALREADY HAD TO PUT AN ALTERNATOR ON IT 9 MONTHS AFTER I PURCHASED IT. I TURNED THE CAR ON AND OFF 4 OR 5 TIMES AND FINALLY I WAS ABLE TO CLEAR IT ENOUGH I DROVE IT TO THE FORD HOUSE WHERE IT'S SECOND HOME IS ONLY TO BE TOLD THAT IT WAS NOT COVERED AND I WOULD OWE THEM OVER $1500 IN REPAIRS BECAUSE THEY DID NOT CATCH IT THE FIRST 10 TIMES WHILE UNDER WARRANTY. THIS CAR IS A PIECE OF JUNK AND WHEN YOU CALL FORD THEY ACT LIKE THEY DO NOT KNOW ANYTHING ABOUT HIS ISSUE, BUT IT IS EVERYWHERE. SO THEY RESET IT AND TOLD ME IT WILL GO OUT AGAIN PERMANENTLY AND HOPEFULLY I COULD GET IT TO THE SIDE OF THE ROAD. REALLY??? GIVE ME SOME ASSISTANCE IN GETTING IT REPAIRED. I HAVE HAD 10 NEW FORD PRODUCTS AND NEVER TROUBLE LIKE THIS. THIS IS ACTING LIKE MY CHEVY COBALT AND IT'S 7 RECALLS. RECALL IT ALREADY BEFORE IT'S TOO LATE FOR INNOCENT PEOPLE.
Power train, Oct 27, 2015
THE TRANSMISSION SHUDDERS WHEN DRIVING BETWEEN 20-40 MPH. WE SEE MISSHIFTING WHEN TAKING OFF FROM A COMPLETE STOP, CLUTCH APPEARS TO SLIP AT TAKE OFF.
Electrical system, Oct 27, 2015
I HAVE HAD THE HORN FAIL TO OPERATE SEVERAL TIMES, THE PANIC MODE SOMEHOW GETS TRIGGERED AND WHEN I CAN FINALLY STOP THE HORN FROM BLOWING, THE HORN WILL NOT FUNCTION UNDER NORMAL CONDITIONS AFTERWARD. IT PRESENTS A VERY DANGEROUS SITUATION TO DEAL WITH.