2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints
3,801 reports, newest first.
Fuel/propulsion system, Oct 23, 2015
MY FOCUS, AS SO MANY OTHERS HAS HAD TRANSMISSION PROBLEMS AND THE TRANSMISSION CONTROL MODULE HAS BEEN REPLACED TWICE. BUT, TODAY I'M WRITING ABOUT A NEW PROBLEM THAT I FEEL IS A SAFETY DEFECT. MY CAR STARTED IDLING VERY ERRATICALLY AND THE AMBER ENGINE LIGHT IS ON. THE DEALER SAYS THAT THE VAPOR CANISTER CONTROL SOLENOID FAILED, DRAWING A VACUME IN THE FUEL TANK WHICH CAUSED THE FUEL TANK TO COLLAPSE. IT ALSO FILLED THE VAPOR CANISTER WITH FUEL. THEY SAY THE RAW FUEL FROM THE CANISTER IS BEING DRAWN INTO THE ENGINE CAUSING THE ERRATIC IDLE. I WILL ADMIT THAT MY VEHICLE HAS 124,000 MILES ON IT AND FORD WOULDN'T OFFER ANY ASSISTANCE WITH REPAIRS SO I AM A LITTLE MIFFED. BUT, BETWEEN THE SAFETY ISSUE OF THE TRANSMISSION FAILURES AND NOW THE FUEL SYSTEM FAILURE AND COLLAPSED FUEL TANK, I FEEL THAT THIS VEHICLE IS A SERIOUS SAFETY ISSUE.........UPDATED 12/17/15 *BF UPDATED 6/14/18*JB
Structure, Oct 23, 2015
DRIVER FRONT DOOR LATCH STOPPED WORKING. CAN NOT LOCK DOOR. CAR WAS STATIONARY
Structure, Oct 23, 2015
DOOR LATCHES BROKEN. DOORS WON'T CLOSE.HAPPENED WHILE VEHICLE WAS STATIONARY.
Steering, Oct 22, 2015
MY 2012 FORD FOCUS SEL HAS LESS THAN 9,000 MILES. ON OCTOBER 20, 2015 I GOT IN MY CAR TO DRIVE IT AND IT WAS COMPLETELY DEAD - NOTHING WORKED. MY HUSBAND TOOK THE BATTERY OUT, HAD IT CHECKED, BUT IT WAS FINE. HE PUT THE BATTERY BACK IN AND THE CAR STARTED. HE THEN DROVE MY CAR TO HIS LOCAL MECHANIC TO HAVE THE BATTERY CHECKED AGAIN TO SEE IF SOMETHING WAS DRAINING THE POWER FROM IT TO CAUSE THE CAR NOT TO START. AGAIN THE BATTERY CHECKED OUT FINE. AS MY HUSBAND WAS LEAVING THE MECHANICS, HE PUT MY CAR INTO REVERSE, STARTED BACKING UP, AND OUT OF NO WHERE THE POWER STEERING WENT OUT. HE SAID A POWER STEERING FAULT WARNING APPEARED ON THE DASH. I WAS HORRIFIED THAT THIS HAPPENED AND EVEN MORE HORRIFIED THAT IT COULD HAVE BEEN ME THAT WAS DRIVING MY CAR WHEN THE POWER STEERING WENT OUT. I'M JUST RELIEVED THAT MY HUSBAND WASN'T DRIVING ON A MAJOR ROAD OR HIGHWAY WHEN THIS HAPPENED. WE TOOK MY CAR TO THE DEALERSHIP I PURCHASED IT FROM AND FOUND OUT THERE WERE A COUPLE TRANSMISSION RECALLS FOR MY CAR. THE SERVICE GUY SUGGESTED THAT ONE OF THE TRANSMISSION RECALLS WAS RESPONSIBLE FOR MY CAR BEING COMPLETELY DEAD AND NOT STARTING. HOWEVER, HE SAID THERE WAS A POWER STEERING FAULT AND THE POWER STEERING RACK ASSEMBLY HAD TO BE REPLACED AND REPROGRAMMED TO THE TUNE OF $1,700.00. WOW. I DON'T UNDERSTAND HOW THIS COULD HAPPEN TO MY 2012 FORD FOCUS SEL THAT HAS LESS THAN 9,000 MILES ON. HOW COULD THIS HAPPEN? I WAS TOLD THE POWER STEERING IS AN "ELECTRONIC" COMPONENT AND ANYTHING ELECTRONIC CAN GO ANYTIME. IS IT JUST A COINCIDENCE THAT ON THE DAY THAT MY CAR WON'T START DUE TO THE FORD RECALL 15B22 THAT THE POWER STEERING GETS "SHORTED" OUT AND I END UP HAVING TO PAY $1,711.89 TO REPLACE THE POWER STEERING RACK ASSEMBLY AND FOR THEM TO "REPROGRAM" IT? I DON'T THINK IT'S A COINCIDENCE THESE 2 EVENTS HAPPENED TOGETHER - ELECTRONIC COMPONENTS "TALK" TO EACH OTHER.
Electrical system, Oct 21, 2015
I HAVE A PROBLEM WITH THE CLOCK SPRING, CONNECTS POWER TO THE STEERING WHEEL CONTROLS, CRUISE CONTROL, SYNC, AND MORE IMPORTANTLY THE AIR BAG. I HAVE ALREADY HAD THE CLOCK SPRING REPLACED 2 TIMES, I NEED IT REPLACED AGAIN. DRIVING DOWN THE HIGHWAY THE CRUISE CONTROL WILL JUST SHUT OFF AT TIMES, I CAN BE IN THE MIDDLE OF A LOT OF TRAFFIC. MY BIGGEST CONCERN IS THAT THE AIRBAG MAY NOT WORK IF I AM IN A CRASH. FORD SAYS THEY DON'T HAVE A CLOCK SPRING PROBLEM, BUT AGAIN I NEED IT REPLACED FOR THE THIRD TIME. I HAVE PROBLEMS WITH CRUISE CONTROL MANY TIMES PER DAY.
Steering, Electrical system, Other or unspecified, Oct 21, 2015
CAR JUMPS FROM 2000 RPM TO 7000 RPM IMMEDIATELY WHEN WANTING TO GO FROM 35 MPH TO 45 MPH AFTER BEING SLUGGISH AND ALMOST HIT ANOTHER VEHICLE. AT HIGHWAY SPEED OF 65, THE CAR'S POWER BECOMES SO LOW IT ONLY GOES 40 MPH AND HAD TO PUT HAZARD LIGHTS ON AND GET OFF HIGHWAY. AUTOMATIC TRANSMISSION BUT HAVE TO PUT FOOT ON BRAKE AND OTHER FOOT ON GAS IN CITY TRAFFIC ON HILL OR IT SLIDES BACK TO ALMOST HIT VEHICLE BEHIND ME. STEERING GOT SO TIGHT MULTIPLE TIMES AT 45 MPH AND ALL LIGHTS ON PANEL CAME ON AND CAR STALLED IN MIDDLE OF A MAJOR INTERSECTION AND HAD TO CALL POLICE TO ENSURE NOBODY HIT MY VEHICLE AND DIRECT OTHER TRAFFIC. CAR SHUDDERS AND VIBRATES AND NOTHING WRONG WITH TIRES, RIMS, BRAKES AND ALIGNMENT.
Power train, Oct 21, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE TRAVELING 35 MPH AND COMING TO A COMPLETE STOP, THE VEHICLE PROCEEDED INTO THE MIDDLE OF TRAFFIC DUE TO BRAKE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A RECALL; HOWEVER, THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE UPDATED AND POSSIBLY REPLACED. THE VEHICLE WAS REPROGRAMED, BUT NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.
Steering, Power train, Oct 21, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE STARTING THE VEHICLE, THE ELECTRONIC POWER STEERING SYSTEM FAULT ILLUMINATED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. THE CONTACT STATED THAT THE FAILURE OCCURRED ON FOUR SEPARATE OCCASIONS INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. WHILE DRIVING 45 MPH, THE CONTACT HEARD A LOUD BANG AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE VEHICLE, BUT IT WOULD NOT RESTART OR SHIFT INTO GEAR. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PARKING ENGAGE CONTROL SENSOR MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED WITHIN 24 HOURS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT TRANSMISSION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHEN THE VEHICLE WAS RETRIEVED FROM THE DEALER, IT EXPERIENCED TROUBLE SHIFTING AND MADE AN ABNORMAL GRINDING NOISE EVERY TIME IT WAS SHIFTED INTO ANOTHER GEAR. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH PLATES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 12,000.
Structure, Oct 21, 2015
SPOUSE WAS DRIVING KIDS HOME FROM SCHOOL LATE YESTERDAY AFTERNOON (10-20-2015). YOUNG TEENAGE DAUGHTER WAS IN THE DRIVERS SIDE, REAR SEAT, SEAT BELTED AND RESTING AGAINST THE DRIVER SIDE REAR DOOR. VEHICLE WAS IN MOTION ON OUR CITY STREET WHEN SHE MADE A RIGHT TURN INTO OUR NEIGHBORHOOD. THE DRIVER SIDE, REAR DOOR SUDDENLY OPENED AND MY DAUGHTER SCREAMED, HER BACKPACK FELL OUT OF THE CAR. MY SPOUSE IMMEDIATELY STOPPED THE CAR AND FOUND THAT THE DRIVER SIDE, REAR DOOR LATCH WAS NO LONGER LATCHING CLOSED. SPOUSE NO LONGER DRIVING VEHICLE TODAY. I HAVE THE DOOR HELD CLOSED WITH THE DRIVERS SIDE, REAR SEAT BELT. I AM UNABLE TO LOCK/SECURE MY VEHICLE AND THE EXTERIOR LIGHTS REMAIN ON WHEN THERE IS NO PRESSURE PUSHING/PULLING THE DOOR CLOSED. DAUGHTER WAS NOT INJURED.
Structure, Oct 19, 2015
I HAVE HAD MY PASSANGER DOOR LATCH REPLACED A FEW MONTHS AGO AS IT WAS NOT SHUTTING , ON SATURDAY THE 17 OF OCT 2015 I WAS DRIVING HOME AND MY DOOR OPENED WHILE I WAS DRIVIVG NOW THAT DRIVERS DOOR LATCH IS BROKEN ? 10/19/20215 SERVICE ADVISOR STATES THERE IS A CHARGE OF $411.00 I AM 5 MONTHS PREGNANT AND CANT AFFORD THAT BECAUSE WHAT ARE THAT CHANCHES OF TWO DOORS BEING DEFECTIVE , I HAD TO CALL IN TO WORK AS I HAVE NO TRANSPORTATION MY DOOR WILL NOT SHUT .
Power train, Vehicle speed control, Oct 19, 2015
IN 2014 I WAS DRIVING FROM GRAND FORKS, ND TO BEMIDJI, MN ON THE INTERSTATE GOING AROUND 60 WHEN MY CAR SHUDDERED AND SLOWED DOWN TO CLOSE TO 15. I WAS ABLE TO GET ONTO THE SHOULDER AFTER BEING STRANDED IN THE MIDDLE OF NOWHERE I WAS ABLE TO CALL FOR HELP. MY CAR WAS THEN TAKEN THE THE FORD DEALERSHIP IN BEMIDJI AND I HAD SOMEONE PICK ME UP AND WAS ABLE TO BRING ME BACK TO GRAND FORKS. (FORD HAD REFUSED TO GIVE A RENTAL) AROUND 2 WEEKS AFTER I GOT A CALL STATING THAT MY TRANSMISSION WAS FIXED. I GOT A RIDE TO BEMIDJI, PICKED IT UP AND HEADED HOME. SHORTLY AFTER I GOT IT BACK TO GRAND FORKS I WAS DRIVING AROUND A RESIDENTIAL AREA IN GRAND FORKS WHEN I STOPPED AT A 4 WAY STOP WAITING FOR MY TURN, WENT TO GO FORWARD AND MY CAR STARTED MOVING IN REVERSE. I HAD TO SLAM ON MY BREAK SO I DIDN'T HIT THE CAR BEHIND ME THEN I BROUGHT IT TO THE FORD DEALERSHIP IN TOWN. THEY "FIXED" THE ISSUES AND GAVE IT BACK TO ME TWO MORE TIMES, EACH TIME I COULDN'T MAKE IT OUT OF THE DEALERSHIP WITHOUT IT SHUDDERING AND REFUSING TO SHIFT. FINALLY THEY "FIXED" IT AT THE END OF THE SUMMER IN 2014. THIS SUMMER I WAS NOTICING THE CAR WAS SHUDDERING WHEN I WAS IN RESIDENTIAL AREAS AND IT WAS STOP AND GO, I BROUGHT IT BACK DOWN THE THE DEALERSHIP I BOUGHT IT FROM AND THEY ASSURED ME IT WAS FINE BUT THEY WOULD REPLACE THE PARTS TO BE SURE. THIS WEEKEND I WENT HOME TO THE CITIES AND AS I WAS DRIVING BACK IT BROKE AGAIN. I WAS IN THE PASSING LANE GOING AROUND 70 WHEN MY CAR SHUDDERED, WENT DOWN TO 55, SHUDDERED AGAIN AND WENT DOWN TO 10. I WAS FORCED TO SWERVE QUICKLY INTO THE LEFT SHOULDER SINCE I HAD A SEMI-TRUCK BEHIND ME GOING 70 THAT ALMOST HIT ME AND HAD TO CROSS THE INTERSTATE TO AN OFF RAMP TO BE SAFE. THEY HAVE "FIXED" IT FOUR TIMES AND IT STILL BREAKS DOWN. I'VE ALMOST GOTTEN INTO 4 ACCIDENTS, MISSED DAYS FROM WORK AND I'M TOO SCARED TO DRIVE MY VEHICLE AT THIS POINT.
Other or unspecified, Engine, Oct 19, 2015
ON 10/15/15 MY CAR STALLED AND COMPLETELY PULLED BACK , DIED DOWN TO ALMOST A HALT THEN KICKED INTO GEAR AGAIN , LIKE A PULL AND LET GO MOTION. OUT OF NOWHERE, THIS GAVE ME A SCARE SINCE I WAS DRIVING AND COULD HAVE BEEN REAR ENDED BECAUSE OF THIS COMPLETE STALL IN THE MIDDLE OF THE ROAD ON N.E. 163RD STREET NORTH MIAMI BEACH TOWARDS BISCAYNE BLVD. ENGINE LIGHT WENT ON AND A SCREEN MESSAGE SHOWED UP ASKING ME TO SERVICE TRANSMISSION NOW! I HAVE HAD TO PARK CAR UNTIL I FIGURE WHAT TO DO? THIS CAR HAS TURNED OUT TO BE A PROBLEM FOR ME, FIRST WITH THE BACK DRIVER SIDE DOOR LATCH WHERE DOOR JUST FLEW OPEN WHILE DRIVING, (THAT'S A DIFFERENT CLAIM I HAVE PLACED WITH NHTSA). I CAN'T AFFORD TO KEEP FIXING THESE PROBLEMS APPEARING TO THIS FORD FOCUS. RADIO ALSO WENT DEAD WITH A SUPER LOUD DISRUPTING POP SOUND AND LOUD STATIC ELECTRICAL NOISES WHICH COULD NOT BE CONTROLLED BY LOWERING VOLUME OR TURNING OFF RADIO , THIS LOUD POP SOUND STARTLED ME ALSO WHILE DRIVING ON TURNPIKE FROM DAVIE TOWARDS NORTH MIAMI BEACH. WOULD LIKE TO GET FORD MOTOR TO RECOGNIZE THAT MY FORD FOCUS 2012 IS A LEMON, IF NOT THE RIGHT TERM THEN IT'S A PRODUCT OF SHODDY PARTS USED TO CONSTRUCT THIS CAR.
Structure, Oct 19, 2015
MY 2012 FORD FOCUS WAS TAKEN INTO FORD DEALER ON 8/24/15 TO REPAIR A BACK DRIVER SIDE DOOR LATCH, DOOR OPENED UP WHILE DRIVING ON TURNPIKE FROM DAVIE TO NORTH MIAMI BEACH, FLORIDA AND I HAD TO HAVE IT REPAIRED SINCE THERE WAS NO RECALL FOR THIS ITEM WITH MY VIN # , COST ME $615.00 TO REPAIR. GOT MY CAR BACK SIX WEEKS LATER SINCE FORD MOTOR DIDN'T HAVE THE PART AVAILABLE FOR THIS LENGTH OF TIME. THERE IS A RECALL FOR THIS SAME PROBLEM ON THE FIESTA AND FUSION 2012 BUT NOT FORD FOCUS. I WAS TOLD TO KEEP MY RECEIPT IN CASE THERE IS A RECALL STARTED ON THIS PARTICULAR PROBLEM WITH FORD FOCUS AND MY VIN # IS INCLUDED.
Steering, Oct 17, 2015
WHILE TAKING A RIGHT TURN ON A CITY STREET MY STEERING WHEEL IMMEDIATELY BECAME VERY HARD TO MANEUVER. I HAD TO BRAKE AS TO KEEP MY SELF FROM GOING FORWARD RATHER THAN TURNING SINCE MY STEERING WHEEL SEEMED AS THOUGH IT WAS LOCKED. I THEN REALIZED THE POWER STEERING WAS COMPLETELY OUT, THEN THE DISPLAY AND SOUND CAME ON, STATING THAT THERE WAS A STEERING MALFUNCTION AND TO REFER TO MY MANUAL. I THEN CAREFULLY AND FORCEFULLY STEERED THE VEHICLE INTO A VACANT PARKING LOT. I READ THE MANUAL AND ATTEMPTED TO CYCLE POWER TO THE VEHICLE TO CLEAR THE ISSUE. THIS DID NOT WORK. I NOW HAVE NO POWER STEERING AND THE VEHICLE SITS IN THE DRIVEWAY. IT HAS 65K MILES AND IS OUT OF WARRANTY. I WOULD NOT HAVE PURCHASED HAD I KNOWN SOO MANY HAD THIS ISSUE.
Structure, Oct 16, 2015
TL* THE CONTACT OWNS A OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30 MPH AND MAKING A RIGHT TURN, THE DRIVER SIDE DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LATCH FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Power train, Oct 16, 2015
THE VEHICLE HAS A GRINDING NOISE WHEN SHIFTING GEARS. IT WILL ALSO SHUDDER AND SHAKE WHEN DRIVING. VEHICLE HAS HAD ALL UPDATES DONE BY THE DEALER AND FORD MOTOR COMPANY AND THE ISSUE STILL PERSISTS. FORD SAID THEY ARE UNABLE TO FIX THE ISSUE WITH THE DUAL CLUTCH.
Power train, Oct 16, 2015
DURING ACCELERATION FROM STOP, THE 2012 FORD FOCUS BEGAN STALLING WHEN AUTOMATICALLY SHIFTING. A CHECK ENGINE INDICATION TURNED ON WHEN THE CAR STALLED. THE FORD FOCUS THEN SHIFTED INTO A HIGHER GEAR AND ACCELERATED VERY SLOWLY. ON THE HIGHWAY THE FOCUS ACCELERATED SLOWLY AND SOMETIMES SHIFTED MOMENTARILY INTO NEUTRAL WHILE THE SHIFTER IS SET TO DRIVE AND THE ACCELERATOR IS PRESSED. THIS WAS INDICATED BY A CHANGE IN THE TACHOMETER TO HIGH RPM THAT DIDN'T CORRESPOND TO A CHANGE IN CAR SPEED. THE PROBLEM BEGAN OCCURING ONCE THE CAR HAD BEEN OPERATED FOR A WARMING PERIOD OF TIME SUCH AS 30 MINUTES. THEN THE PROBLEM PERSISTED UNTIL THE CAR IS LEFT OFF FOR A LONG PERIOD OF TIME (THE NEXT DAY). THESE STALLS PUT MYSELF IN DANGER BECAUSE IN HEAVY TRAFFIC I COULD NOT ACCELERATE TO MATCH TRAFFIC SPEEDS OR CROSS INTERSECTIONS. THE STALLS ALSO PUT ME IN DANGER BECAUSE THE FORD FOCUS SUDDENLY STALLED WHILE CARS BEHIND MINE EXPECTED ME TO CONTINUE ACCELERATING WHEN ACCELERATING FROM A STOP LIGHT. I UNDERSTAND FORD HAS RECOGNIZED A PROBLEM THAT CAN LEAD TO THIS DUE TO LEAKING TRANSMISSION SEALS CONTAMINATING THE CLUTCH PACK. I BROUGHT THE CAR IN FOR SERVICE. FORD "REPROGRAMMED" THE TRANSMISSION CONTROL UNIT WHICH WAS RECALLED AND SAID A SUBSEQUENT TEST DRIVE SHOWED NO PROBLEMS. THE NEXT DAY I DROVE THE CAR APPROXIMATELY 10 MILES, AFTER WHICH THE PROBLEM REAPPEARED. I ASKED THE FORD DEALER IF THEY COULD APPLY THE CLUTCH RECALL. THEY CLAIMED IT WAS A WARRANTY EXTENSION AND NOT A RECALL. THEY SAID GETTING THE PROBLEM FIXED UNDER WARRANTY WAS USELESS BECAUSE THE PARTS ARE BACK ORDERED FOR MORE THAN A MONTH. IN MY OPINION, IF FORD KNOWS THERE IS A DEFECT BUT IS NOT PROCURING PARTS TO SERVE THE NEW EXTENDED WARRANTY, THEY SHOULD BE FORCED BY THE CORRECT AGENCY TO RECALL THE CAR AND REPAIR THEM WITHIN A LIMITED AMOUNT OF TIME.
Electrical system, Structure, Fuel/propulsion system, Oct 15, 2015
I PURCHASED A FORD FOCUS MAY OF 2014, WITH 30,000 MILES ON IT. I HAD A FACTORY WARRANTY UP TO 60,000 MILES ON IT. I AM NOW AT 62,000 MILES ON MY CAR AND THE LATCH ON MY DRIVER SIDE DOOR BROKE AND MY DOOR FLEW OPEN WHILE DRIVING ON THE FREEWAY AT 70 MPH. IF I WERE NOT WEARING MY SEATBELT, I WOULD HAVE FLOWN OUT OF MY CAR TO MY DEATH! SINCE THEN, I HAVE HAD TO BUNGIE MY FRONT DOORS SHUT, LEAVING ME NO ACCESS TO GET IN AND OUT OF MY CAR SAFELY, HAVING TO CRAWL IN MY BACKSEAT. I NEED THIS FIXED ASAP AND I AM NOT PAYING TO GET IT FIXED WITH SO MANY FORDS BREAKING DOWN.
Steering, Oct 15, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ELECTRIC POWER ASSIST SYSTEM FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000. THE VIN WAS NOT PROVIDED.
Power train, Oct 14, 2015
THE VEHICLE WILL NOT ALWAYS SHIFT OUT OF GEAR WHEN ACCELERATING OR DECELERATING. THE VEHICLE WILL SHUDDER VIOLENTLY WHEN SHIFT EVEN AFTER THE CAR HAS BEEN WARMED UP. THIS HAS CAUSED THE VEHICLE TO STALL WHEN COMING TO INTERCEPTIONS OR WHEN TAKE OFF NOT CATCH INTO A GEAR. CURRENTLY THE TRANSMISSION HAS BEEN REPLACED ONCE AND REPROGRAMED 3 TIMES, STILL EXPERIENCING THE SAME ISSUES.
Engine, Oct 14, 2015
TRANSMISSION HESITATION AND CAR JERKING WHEN ACCELERATING AT ESPECIALLY LOWER SPEEDS. SHUTTERING SOUND AND LACK OF POWER AND THEN SUDDEN ACCELERATION AFTER THE HESITATION. FEELS UNSAFE TO DRIVE. HAVE HAD IN FOR FORD SERVICE 3 TIMES AND GOING BACK FOR FOURTH TIME THIS WEEK. NEVER SEEMS FIXED. INCLINED STOPS ON HILLS AND INTERSECTION QUICK ACCELERATION ARE VERY BAD.
Other or unspecified, Engine, Fuel/propulsion system, Oct 14, 2015
EVER SINCE I HAVE OWNED THIS CAR SINCE MAY 2012 IT HAS SHUDDERED WHEN DRIVING, STALLED WHILE DRIVING, AND SHAKES AND DOES NOT INCREASE SPEED WHEN THE ACCELERATOR IS STEPPED ON. THE CAR NOW DOES NOT EVEN START WHEN IT IS TURNED ON, DESPITE THE BATTERY BEING GOOD. CAR WAS TOWED INTO DEALERSHIP SEVERAL TIMES AND THEY SUPPOSEDLY FIXED IT. DID SEVERAL REPAIRS TO IT BUT TO THIS DATE IT STILL SHUDDERS AND STALLS WHILE DRIVING. THE LATEST REPAIR THEY DID WAS TO FIX THE ALTERNATOR...WE WILL SEE....HAVE COME TO THE CONCLUSION THIS MODEL HAS SEVERAL DEFECTS AND WOULD TERM IT AS A LEMON. IT BARELY HAS 60,000 MILES ON IT AND A CAR THIS NEW SHOULD NOT BE HAVING THESE ISSUES AS THEY ARE SAFETY ISSUES AND I FEAR FOR ME AND MY CHILDRENS LIVES AND SAFETY AS THIS CAR DOES NOT FUNCTION SAFELY AND STALLS WHEN WE ARE DRIVING! WHEN I EXPRESSED MY CONCERNS TO FORD OVER THESE ISSUES THEY TOOK NO ACTION EXCEPT TO TAPE RECORD MY COMPLAINTS...THEY DO NOT CARE ABOUT THESE SAFEY ISSUES....THE CAR HAS BEEN IN THE DEALERSHIP SERVICE CENTER FOUR TIMES IN THE LAST FOUR MONTHS....THE LAST REPAIR BILL COST ME $650....BUT I HAVE NO FAITH THAT THEY (FORD) HAVE FIXED THE PROBLEMS.....I AM FEARFUL TO DRIVE THIS CAR BUT I AM A SINGLE MOTHER AND CANNOT AFFORD TO TRADE THE CAR IN FOR ANOTHER AS THE FORD SALES PERSON TOLD ME NO BANK WOULD LOAN ME MONEY ON ANOTHER CAR AS I OWED TOO MUCH ON THIS LEMON THAT FORD HAS SOLD ME....FORD WAS OF NO HELP AND DOES NOT CARE....I TOLD THEM THAT IT WOULD TAKE SOMEONE DYING IN A CAR CRASH FROM THESE DEFECTS IN ORDER FOR FORD TO DO SOMETHING ABOUT THESE ISSUES.....THESE ISSUES HAPPEN WHILE THE CAR IS IN MOTION AND WHEN IT IS SITTING STILL...THE CAR WILL NOT START AND HAS TO BE TOWED INTO THE REPAIR SHOP...
Power train, Electrical system, Oct 14, 2015
MY CAR ONLY HAS 4500 MILES! THE CARS TRANSMISSION IS JUNK! THE CAR IS NOT SAFE TO DRIVE PERIOD! THERE IS A RECALL ON THE TRANSMISSION! ON THE CITY STREETS, I HAVE RUINED TWO 700 WHEELS TRYING TO PARK ON A HILL! THE CAR WILL NOT HOLD IN DRIVE OR REVERSE! I HAD A HIGHWAY PATROL CAR BEHIND ME AT A LIGHT, I WAS GOING RIGHT, THERE WAS A SLIGHT UPGRADE. WHEN I TOOK MY FOOT OFF THE GAS THE CAR ROLLED BACKWARDS IN DRIVE, AND HIT THE HIGHWAY PATROL CAR! HE PULLED ME OVER WITH HIS MIC. "DRIVER PULL TO THE RIGHT AND STOP! DRIVER, TURN OFF YOUR CAR AND PUT YOUR HANDS OUT SIDE THE WINDOW! HAD HIS HAND ON HIS GUN! THOUGHT I WAS DRUNK? I TOLD HIM THAT THE CAR ROLLS IN DRIVE AND REVERSE! I TRIED TWICE TO HAVE FORD BUY BACK THIS DANGEROUS CAR! THE HIGHWAY PATROL OFFICER BELIEVED ME AND TOLD ME TO REPORT IT TO FORD! HE SAID WHAT IF THERE WAS A PERSON BEHIND YOU, AND YOU PINED THEM BETWEEN US? I TOLD ME TO REPORT THIS TO YOU! NOW I HAVE A MINT CAR IN THE GARAGE! I WON`T DRIVE IT! I WON`T SELL IT AND PASS THE PROBLEM TO SOMEONE ELSE! BESIDE THE PRICE ON THESE CARS HAS CRASHED BECAUSE OF THE RECALL! FORD CAN`T FIX IT! I WANT MY MONEY BACK! I HAVE A MINT TOP OF THE LINE FORD FOCUS SITTING IN MY GARAGE! FORD CAN`T FIX IT AND WONT GIVE ME MY MONEY BACK! THEY WON`T EVEN TELL ME WHY? PLEASE HELP! THESE CARS ARE DANGEROUS TO DRIVE! I HAVE BEEN RIPPED OFF BY FORD! FIRST AND LAST FORD I EVER BUY! MY DAUGHTER HAS OWNED TWO OF THESE FOCUSES THEY BOTH DID THE SAME THING! SHE WAS AFRAID TO DRIVE THEM! SHE LEFT THE CAR AT THE DEALERSHIP AND LEFT! SHE NOW HAS A 10K CHARGE OFF ON THE CAR! THIS IS BS! I WANT ALL MY MONEY BACK! FORD HAS A DANGEROUS CAR OUT THERE AND I AM GOING TO EXPOSE THEM! I OWN WILD RODS, I AM 60, ADULT DRIVER, NO TICKETS! WHY SHOULD I HAVE TO KEEP THIS DANGEROUS CAR I CAN`T DRIVE AND THEY CAN`T FIX? PLEASE HELP ME! I HAVE A CAR THAT COSTS ME $400 A MONTH, I CAN`T DRIVE! THANK YOU! *TR
Steering, Oct 13, 2015
COMPLETE ELECTRICAL POWER ASSIST FAILURE. STEERING ALMOST TOO DIFFICULT TO OPERATE. THANKFULLY HAPPENED AT LOW SPEED.
Structure, Oct 13, 2015
DRIVER SIDE REAR DOOR LATCH FAILED, PREVENTING DOOR FROM CLOSING PROPERLY. SAFETY HAZARD AS DOOR WILL NOT REMAIN CLOSED. SECOND DOOR LATCH TO FAIL ON THIS VEHICLE.