2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints
3,801 reports, newest first.
Steering, Other or unspecified, Oct 9, 2015
WHILE PULLING OUT OF A DRIVE THUR MY CAR SUDDENLY BECAME VERY HARD TO TURN AND A MESSAGE APPEARED ON THE DASH STATING "STEERING ASSIST MALFUNCTION". I WAS ABLE TO TURN OFF THE CAR AND RESTART AND THE PROBLEM SEEMED TO BE OKAY. NOW I AM WORRIED THAT THIS WILL HAPPEN AGAIN BUT IN A MORE DANGEROUS SITUATION. THERE ARE MANY OTHER COMPLAINTS I HAVE READ ABOUT AND IT'S NOT IF IT HAPPENS AGAIN IT'S WHEN. ALSO TONIGHT I EXPERIENCED MY REAR RIGHT SIDE DOOR IS NOT ABLE TO CLOSE AT ALL. WHICH I HAVE READ NUMEROUS COMPLAINTS ABOUT BOTH OF THESE SAFETY CONCERNS. THAT IS A HUGE SAFETY HAZARD, I AM VERY THANKFUL THAT I REALIZED THIS BEFORE DRIVING AWAY WITH MY DAUGHTER IN THE BACK SEAT. I WILL NEVER BUY ANOTHER FORD AGAIN!!!!
Structure, Oct 9, 2015
VEHICLE IS EQUIPPED WITH REMOTE ENTRY AND PASSIVE ANTI-THEFT SYSTEM. ON OCTOBER 8, 2015, THE RIGHT REAR PASSENGER DOOR LATCH FAILED WHILE THE VEHICLE WAS STATIONARY IN A PARKING LOT AND THE DOOR WILL NOT STAY CLOSED. AT PRESENT THE DOOR IS BEING HELD CLOSED WITH A BUNGEE CORD. PART IS CURRENTLY NOT AVAILABLE FROM FORD.
Latches/locks/linkages, Oct 9, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO CLOSE THE REAR DRIVER SIDE DOOR, THE LOCK FAILED TO LATCH. THE CONTACT MENTIONED THAT A BUNGEE CORD HAD TO BE USED IN ORDER TO KEEP THE DOOR CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Power train, Oct 8, 2015
HAD THE CAR FOR 10 DAYS, WENT TO START, AND RECEIVED A NOTICE "TRANSMISSION FAILURE- SERVICE NOW" THE CAR ENDED UP GETTING TOWED, AND NEEDED NEW TMS. EVEN AFTER THE FIX, THE CAR TRANSMISSION DRIVES AWFUL. CAR SHIFTS AT ODD TIMES, AND HAS EXTREMELY SLOW PICK UP FROM A COMPLETE STOCK. IM TERRIFIED THAT SOMETHING IS GOING TO HAPPEN TO ME WHILE DRIVING THE CAR! IVE SEEN OVER 1,000 OTHER COMPLAINTS ABOUT THIS SAME PROBLEM, AND MOST OF THESE INCIDENTS HAVE HAPPENED WHILE DRIVING AT HIGH SPEEDS. THEY ARE STATING THAT THE TRANSMISSION FAILS AND SHUTS DOWN, CAUSING THE DRIVER TO LOSE POWER OF THE CAR. I DON'T KNOW WHY THAT HAVEN'T FIXED THIS, CONSIDERING THIS COULD CAUSE SERIOUS INJURY TO SOMEONE, ALL BECAUSE THEY CHOSE TO BUY A FORD. IM NERVOUS TO DRIVE THE CAR, BECAUSE I FEAR THE TRANSMISSION WILL FAIL ON ME. FORD HAS AGREED THAT THE TRANSMISSION IS A PROBLEM, BUT THEY HAVE NOT RECALLED IT. NOW IM STUCK WITH THIS CAR THAT IM AFRAID TO DRIVE
Power train, Oct 8, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE AT A STOP SIGN, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
Steering, Oct 7, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHEN STARTING THE VEHICLE, THE STEERING ASSIST MALFUNCTION WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,264.
Structure, Oct 6, 2015
RIGHT HAND REAR DOOR LATCH FAILURE. VEHICLE WAS MOVING FROM PARK WHEN DEFECT WAS WARNED BY THE DASHBOARD "DOOR OPEN" WARNING SYSTEM. (WARNING! THE FOLLOWING IS AN EDITORIAL, OR RANT, BY THE CAR OWNER. HE INTENDS TO SHAME THOSE AT FORD WHO DECIDE THAT THINGS LIKE DOOR LATCH ISSUES DO NOT SERVE THE BOTTOM LINE SO ARE UNIMPORTANT.) TO THOROUGHLY DESCRIBE THIS PROBLEM ONE NEED ONLY TO KNOW OF THE HUNDREDS OF THOUSANDS OF FORDS ALREADY RECALLED FOR THE SAME ISSUE. CAJOLING BY SOME SEEMS TO INCREASE THE SCOPE OF THE RECALL, WHICH DOES NOT YET INCLUDE THIS VEHICLE. AMONG OTHER THINGS, THIS IS A SAFETY CONCERN. PASSENGER SEATBELTS BEING MORE WIDELY USED DOES NOT ALLOW FOR DOOR LATCHES TO BE LESS EFFECTIVE! LET THE LUXURY OPTIONS FAIL BEFORE TEN YEARS, NOT THE BONES OF THE THING. WHO DECIDES TO CONTINUE USING BAD LATCH TECHNOLOGY FOR SO LONG? THIS IS NOT A CHALLENGE, IT IS A CHOICE.
Power train, Vehicle speed control, Engine, Oct 6, 2015
WHILE DRIVING CAR LOST PER AND ALMOST CAUSED A MAJOR ACCIDENT I WAS GOING 65 MPH COMPUTER SAID MY TRANSMISSION WAS NOT IN PARK.
Steering, Oct 6, 2015
WHILE BACKING OUT OF THE DRIVEWAY THE STEERING SUDDENLY AND WITHOUT WARNING BECAME VERY DIFFICULT TO MANAGE. THINKING THAT THIS WAS A TEMPORARY ISSUE I ATTEMPTED TO DRIVE THE VEHICLE FOR A SHORT DISTANCE BUT FELT VERY UNSAFE TO CONTINUE MY TRIP AND RETURNED HOME.
Electrical system, Oct 6, 2015
THE VEHICLE HAS 5MPH AUTO DOOR LOCKS. WHEN YOU INITIALLY TAKE OFF THE DOORS ARE SUPPOSED TO LOCK WHEN THE VEHICLE REACHES 5MPH, THE DOORS ARE LOCKING AT 5MPH BUT THE HORN BLOWS TWICE DISTRACTING OTHER DRIVERS AND ITS NOT SUPPOSED TO DO THAT. IT STARTED THIS ABOUT JULY OF 2015 AND CONTINUES TO DO THIS INTERMITTENTLY.
Steering, Oct 6, 2015
I WAS DRIVING IN THE INTERSTATE GOING ABOUT 65 MILES PER HOUR WITH MY CHILD IN THE CAR MY POWER STEERING WENT OUT A SEMI WAS RIGHT NEXT TO ME AND I ALMOST WENT OFF THE TRYING TO KEEP FROM HITTING IT.
Power train, Oct 5, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH AND ACCELERATING, THE VEHICLE JERKED VIOLENTLY AND LOST POWER. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE DRIVEN MORE AND THE COMPUTER NEEDED TO BE ADJUSTED TO THE DRIVER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,600.
Steering, Oct 5, 2015
I HAD BEEN HAVING ISSUES WITH MY CAR LOSING POWER WHEN ACCELERATING AND SHUDDERING REALLY BADLY. A MONTH BEFORE THE RECALL LETTER CAM OUT FOR THE TCM (TRANSMISSION CONTROL MODULE) I TOOK IT TO THE DEALERSHIP WHERE I BOUGHT THE CAR FROM AND THEY TOLD ME IT WAS NORMAL FOR THE CAR. AFTER I GOT THE RECALL LETTER I WENT BACK FOR A FREE DIAGNOSTIC AND INFORMED THEM OF THE WARNING LIGHT THAT WAS OFTEN APPEARING THAT SAID "STEERING ASSIST FAULT SERVICE REQUIRED". THEY SAID IT WOULD BE A SEPARATE $145 TO DIAGNOSIS THAT PROBLEM. AFTER TAKING NEARLY 4 MONTHS TO GET THE PART IN MY CAR WASN'T ABLE TO SHIFT OUT OF 1ST GEAR DRIVING HOME ONE NIGHT FROM WORK SO I HAD TO FIND ANOTHER DEALERSHIP TO TAKE IT TO. THEY WERE ABLE TO REPLACE THE RECALLED PARTS WITH IN 1 WEEK AND THE SAME ISSUE WITH THE STEERING THAT I HAD DESCRIBED TO THE PREVIOUS DEALERSHIP I ALSO INFORMED THEM ABOUT. WHEN I WENT TO PICK UP MY CAR THEY TOLD ME I SHOULDN'T HAVE THAT SAME PROBLEM WITH THE MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRE" AND THE STEERING WHEEL LOCKING UP. 3 WEEKS AFTER GETTING MY CAR BACK ONE NIGHT MY HUSBAND AND I GOT IN THE CAR TO DRIVE TO A RESTAURANT AND COULD EVEN LEAVE THE PARKING LOT BECAUSE THE SAME MESSAGE APPEAR AND MY CARS POWER STEERING IS NOW JUST COMPLETELY OUT. BEFORE IT WOULD CORRECT ITSELF AFTER I TURNED THE CAR OFF BUT NOW ITS JUST STUCK AND I CAN'T DRIVE MY CAR. FORD CORPORATE BASICALLY TOLD ME SINCE THERE ISN'T A RECALL IT ISN'T THEIR PROBLEM. AND THE DEALERSHIP TOLD ME THEY WOULD TOW IT AND RUN A DIAGNOSTIC AND IF IT ISN'T RELATED TO THE RECALL REPAIR I'M RESPONSIBLE TO THE COST OF TOWING AND REPAIR. ONLINE THIS REPAIR APPEARS TO BE $2,000ISH DOLLARS AND I DON'T HAVE THAT. SO BASICALLY FORD TOLD ME I WAS SOL....
Latches/locks/linkages, Oct 5, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE DRIVERS SIDE DOOR LATCH FAILED CAUSING THE DOOR TO BE UNABLE TO REMAIN CLOSED WHILE THE VEHICLE WAS IN MOTION. THE CONTACT HAD TO HOLD THE DOOR MANUALLY IN ORDER FOR IT NOT TO OPEN WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE DRIVERS SIDE DOOR LATCH, BUT THE FAILURE RECURRED WITH THE REAR DRIVERS SIDE DOOR LATCH. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR REPAIRS. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Seat belts, Structure, Oct 2, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THERE WAS RUST ON THE BODY AND SUBFRAME OF THE VEHICLE. IN ADDITION, THE SEAT BELT RETRACTOR FRACTURED THREE TIMES. THE SEAT BELT RETRACTOR WAS REPAIRED, BUT FORD DECLINED TO REPAIR THE RUST. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 67,513.
Steering, Oct 2, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THERE WAS A SHORTAGE IN THE STEERING GEAR BOX, AND THE STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 1/14/16 LN; UPDATED 3/27/18 *JB
Power train, Oct 1, 2015
DELAY ON STARTING, CHECK ENG LIGHT ILLUMINATED, VEHICLE IN REVERS AND WOULD NOT MOVE. TURNED VEHICLE OFF, CYCLED KEY AND NOTHING. CYCLED KEY 3-4 MORE TIMES NOTHING. CYCLED KEY HEARD CLICKING NOISE IN DASH AREA, CYCLED KEY ONE MORE TIME, VEHICLE STARTED AND TRANSMISSION ENGAGED, CHECK ENGINE LIGHT WAS ON. DROVE IT BACK TO THE DEALER.
Structure, Latches/locks/linkages, Oct 1, 2015
TL* THE CONTACTS OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10 MPH, THE FRONT DRIVER SIDE DOOR UNLATCHED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ON ANOTHER OCCASION, THE CONTACT MENTIONED THAT THE REAR LIFTGATE UNLATCHED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR LIFTGATE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Power train, Sep 30, 2015
SEVERE TRANSMISSION SHUDDERING, LURCHING, LACK OF POWER AND SPEED CONTROL ESPECIALLY AT RED LIGHTS. ALTHOUGH I HAVE ENTERED THAT IT OCCURRED 12/12/13, IT ACTUALLY HAS HAPPENED SINCE THE DAY I BOUGHT IT. WHEN MY HUSBAND TOOK THE CAR IN, THE SERVICE DEPARTMENT SAID "MAYBE YOUR WIFE DOESN'T KNOW HOW TO DRIVE AN AUTOMATIC".
Structure, Sep 30, 2015
DOOR LATCH ON DRIVER SIDE WILL NOT LATCH AND CLOSE, I HAVE HEARD OF OTHER PEOPLE HAVING THE SAME ISSUE. I KNOW THEY HAVE A RECALL FOR THE FORD FIESTA FOR THE SAME PROBLEM, I AM PRETTY SURE THIS IS THE SAME LATCH ASSEMBLY THAT'S ON THE FIESTA.
Power train, Vehicle speed control, Sep 30, 2015
BOUGHT A NEW 2012 FORD FOCUS FOR MY DAUGHTER SO SHE WOULD BE SAFE. SHE JUST MOVED ACROSS THE STATE FOR COLLEGE. WE HAVE HAD CONSTANT SYMPTOMS WITH THE TRANSMISSION AND SHE HAS BEEN ON THE FREEWAY 3 TIMES WHEN THE CAR SUDDENLY JUST COMES TO A CRAWL WITH THE ENGINE SHAKING AND JERKING. THIS MAKES THE CAR UNRESPONSIVE. DEALER UPDATED TCM - PCM AND REPLACED CLUTCH AND THROW OUT BEARING IN AUGUST 2015. SEPTEMBER 2015 SHE LETS ME KNOW THAT WHILE GOING TO SCHOOL ON THE FREEWAY THE CAR DID THE SAME THING, LOSS OF POWER NO CONTROL OF THROTTLE AND THE CAR IS SHAKING AND JERKING. TRANSMISSION MALFUNCTION WARNING LIGHT CAME ON AGAIN. JERKING AND SHUDDERING OF THE TRANSMISSION. I'M AFRAID MY DAUGHTER AND OTHERS ARE GOING TO BE SEVERELY INJURED WHEN THIS HAPPENS. NO CONTROL ON THE FREEWAY IS VERY DANGEROUS. I HAVE READ THAT PEOPLE HAVE CHANGED THEIR CLUTCH AND BEARING 5 TIMES? IT DOESN'T SEEM TO FIX THE PROBLEM AND IT APPEARS TO BE A DESIGN FLAW. IT'S LIKE PUTTING A BAND-AID ON AN OPEN ARTERY. PROBLEM HAPPENS AT SLOW AND FAST SPEEDS.
Power train, Electrical system, Sep 28, 2015
SHUTTERING, NO POWER TO WHEELS, VERY SLOW AND SUDDENLY ENGAGING, EXCESSIVE CLUTCH SLIP, LOST REVERSE. ENGINE LIGHT CAME ON. I WAS TRYING TO CROSS TRAFFIC, AT THE STOP SIGN I PROCEEDED TO GO ACROSS TRAFFIC TO THE MEDIAN TURN LANE. CAR WOULD NOT ENGAGE GEAR, WHEN IT DID IT WAS VERY SLOW AND NO POWER EVEN WITH GAS MASHED TO THE FLOOR. ALL THIS TIME I HAD CARS APPROACHING ME FROM THE SOUTH BOUND LANE, VERY DANGEROUS AND SCARY. I THEN DECIDED TO JUST MAKE A RIGHT HAND TURN AND GET OFF THE ROAD, WHICH WAS HARD BECAUSE THE ELECTRONIC POWER STEERING ASSIST IN THIS CAR WENT OUT MONTHS AGO WITH STILL NO RECALL ON THIS DEFECT. I TURNED RIGHT DOWN A SIDE STREET AND TRIED TO TURN AROUND ONLY TO FIND OUT I HAVE NO REVERSE GEAR NOW, I AM SO OVER THIS LEMON OF A CAR. BUYERS BEWARE, STAY FAR FAR AWAY FROM FORD PRODUCTS ESPECIALLY THIS MODEL CAR. FORD TOUTS THAT THEY ARE COMMITTED TO SAFETY, I FIND THAT HILARIOUS. WHY ON EARTH WOULD YOU LET A VEHICLE WITH THE TRACK RECORD THIS MODEL HAS WITH STEERING GOING OUT AND TRANSMISSIONS JUST QUITTING WHEN THEY WANT TO, TO STILL BE ON THE ROAD? A LIFE THREATENING DANGER TO THE DRIVER AS WELL AS ANYONE THAT IS SHARING THE ROAD WITH THE VEHICLE. THE NEXT DAY, ENGINE LIGHT GONE, CAR SHIFTS NORMAL?????? VEHICLE IS AT FORD NOW, THEY HAVE A RECALL TO RE-PROGRAM THE TRANSMISSION CONTROL MODULE?
Other or unspecified, Sep 27, 2015
MY FORD FOCUS WAS SOLD WITH A DEFECTIVE PRODUCT.THE TRANSMISSION CONTAINS A DEFECT THAT CAUSES, AMONG OTHER PROBLEMS, TRANSMISSION SLIPS, BUCKING, KICKING, JERKING, HARSH ENGAGEMENT, PREMATURE INTERNAL WEAR, SUDDEN ACCELERATION, DELAY IN DOWNSHIFTS, DELAYED ACCELERATION, DIFFICULTY STOPPING THE VEHICLE, AND, EVENTUALLY, TRANSMISSION FAILURE. THESE CONDITIONS PRESENT A SAFETY HAZARD BECAUSE THEY SEVERELY AFFECT MY ABILITY TO CONTROL THE CAR'S SPEED, ACCELERATION AND DECELERATION. THESE DEFECTS MAKE THE FOCUS EXTREMELY UNSAFE TO DRIVE, NOT ONLY FOR THE PASSENGERS IN THE FOCUS, BUT ALSO FOR PEDESTRIANS AND PASSENGERS OF OTHER MOTOR VEHICLES, INCLUDING FAMILIES AND CHILDREN.
Power train, Sep 26, 2015
THE VEHICLE SHAKES AND SHUDDERS WHEN TAKING OFF FROM A STOP. IT FEELS LIKE THE TRANSMISSION IS SLIPPING AND THE CLUTCH IS CONSTANTLY ENGAGING/DISENGAGING. THIS SEEMS TO BE AT ITS WORST AFTER THE VEHICLE IS HOT FROM TRAVELING AT HIGHWAY SPEED. IN ADDITION TO THE SHAKE AND SHUDDERING, THERE IS AT TIMES A LACK OF POWER WHEN TAKING OFF FROM A STOP. DEPRESSING THE ACCELERATOR WILL INCREASE ENGINE RPM, BUT THE CAR IS SLUGGISH TO TAKE OFF. WHEN PULLING INTO TRAFFIC, THIS CAN BE A BIT FRIGHTENING BECAUSE THE CAR WILL NOT ACCELERATE AS QUICKLY AS YOU ANTICIPATE. IT FEELS AS THOUGH THE TRANSMISSION IS IN TOO HIGH OF A GEAR WHEN TAKING OFF FROM A STOP. YOU CAN HEAR THE PULL ON THE ENGINE WHEN THIS HAPPENS. THESE TWO ISSUES HAVE NEVER OCCURRED SIMULTANEOUSLY. EITHER THE VEHICLE SHAKES AND SHUDDERS WHEN TAKING OFF FROM A STOP OR THERE IS A LACK OF ACCELERATION. NEVER DO THEY OCCUR TOGETHER. I HAVE RETURNED THE CAR TO THE FORD DEALERSHIP MULTIPLE TIMES AND HAVE HAD EVERY SOFTWARE UPDATE AVAILABLE APPLIED. I AM TOLD AT EVERY VISIT THAT THE TRANSMISSION IS OPERATING NORMALLY. I'M CONCERNED THAT ONE DAY I WILL PULL INTO TRAFFIC THOUGH AND THE CAR WILL NOT ACCELERATE AS EXPECTED RESULTING IN AN ACCIDENT. THE CAR CURRENTLY HAS 93,000 MILES ON IT.
Steering, Vehicle speed control, Engine, Sep 26, 2015
WHAT HAS HAPPENED WITH MY 2012 FORD FOCUS ON AUGUST 18, 2015 HAS NOW HAPPENED 2 ADDITIONAL TIMES SINCE THEN. ON 8/21/2015 MY VEHICLE WAS DROPPED OFF AT SKINNER & DAMULIS TO REPROGRAM THE TRANSMISSION CONTROL MODULE (FIELD SERVICE ACTION: 15B22 TRANSMISSION CONTROL MODULE REPROGRAMMING FOR OVERT TCM FAILURE WARNING). ON AUGUST 27, 2015 WHILE DRIVING DOWN THE ROAD AT 55 MPH AGAIN I HAD THE SAME LOSS OF POWER, THIS TIME HAD AN 18 WHEELER BEHIND ME THAT WAS NOT SLOWING DOWN, I PULLED OVER TO THE SHOULDER AND NEEDED TO USE REVERSE AND THE VEHICLE WOULD NOT GO INTO REVERSE, IT JUST REVVED LIKE IT WAS IN NEUTRAL. I TURNED THE VEHICLE OFF, CALLED FORD, AGAIN, AND TOLD THEM MY ISSUE. AFTER RESTARTING THE VEHICLE AFTER THE PHONE CALL I WAS ABLE TO PUT IN REVERSE. I RETURNED VEHICLE TO SKINNER & DAMULIS ON 9/3/2015, VEHICLE WAS "REPAIRED" ON 9/4/2015 AND INVOICE STATED MY CONCERN: CAR HAVING ISSUES WITH REVVING AND WON'T GO INTO REVERSE AT TIMES AND THEIR CORRECTION WAS THEY FOUND TCM & PCM SOFTWARE UPDATE AND PERFORMED SOFTWARE UPDATE. ON 9/25/2015 I AGAIN HAD THE SAME ISSUE WITH REVVING WHILE DRIVING (35-40 MPH) AND WAS AGAIN UNABLE TO GET THE VEHICLE INTO REVERSE. CAR HAD 90,111 MILES AT THE TIME. CONTACTED FORD AND WAS GIVEN CASE# CAS-7944030 AND WILL BE IN CONTACT WITH JOHN FROM FORD BY MONDAY EVENING. THIS NO LONGER WORKS FOR ME. THIS CAR NEEDS TO GO, IT IS GOING TO KILL SOMEONE, ME, PEOPLE IN ANOTHER VEHICLE, SOMETHING AND I AM NOT GOING TO HAVE MY FAMILY SUED BECAUSE THIS PROBLEM OCCURS AGAIN. I NEED A VEHICLE AS AN OUTSIDE SALES PERSON AND NO LONGER FEEL SAFE IN MY 2012 FORD FOCUS. THIS CAR NEEDS TO BE TAKEN BACK BY FORD AND DESTROYED. IT HAS NO TRADE VALUE AND I DO NOT WANT ANOTHER FAMILY TO HAVE THIS CAR AND GET KILLED BECAUSE OF IT. PLEASE DO SOMETHING ABOUT THIS, I KNOW I AM NOT THE ONLY ONE WITH THESE ISSUES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB