2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints
3,801 reports, newest first.
Engine, Dec 20, 2014
I HAVE A 2012 FORD FOCUS. I WAS IN THE MIDDLE OF THE ROAD WHEN IT DECIDED TO STOP ACCELERATING. THE ENGINE LIGHT CAME ON AND IT DID NOT MOVE. I TURNED IT OFF AND ON AGAIN, WHICH GAVE ME ANOTHER SHOT AT GETTING OFF THE ROAD BEFORE IT SHUT DOWN AGAIN. IT WAS PRETTY UNNERVING NOT KNOWING IF I WAS GOING TO CAUSE A WRECK OR BE REAR ENDED.. THIS IS JUST ONE OF THE HUNDREDS, IF NOT, THOUSANDS OF THE SAME COMPLAINT OUT THERE. SOMETHING HAS TO BE DONE BEFORE THERE IS A DEATH. *DT
Power train, Seat belts, Dec 19, 2014
I PURCHASED THIS VEHICLE IN NOVEMBER OF 2012 AND WAS NEVER FOREWARNED ABOUT THE ISSUES THEY HAD. THE TRANSMISSION HAS BEEN FIXED NUMEROUS TIMES BUT CONTINUES TO CLIP, SHUDDER, JERK, AND SHAKE. I HAD TO GO TO DURHAM A YEAR AND A HALF AGO AND WAS ALMOST INVOLVED IN A BAD ACCIDENT WHEN THE VEHICLE STARTED TO ROLL BACK ON AN INCLINE WHILE IN DRIVE. I HAVE COME CLOSE TO MANY ACCIDENTS THOUGH DUE TO THIS CAR, MOSTLY BECAUSE THE TRANSMISSION HANGS UP SO BAD. I HAVE TO CONSTANTLY PULL INTO EITHER A PARKING LOT OR THE CENTER TURN LANE WHEN I AM IN HEAVY STOP AND GO TRAFFIC BECAUSE THE TRANSMISSION STOPS PULLING. I NORMALLY HAVE TO TURN THE VEHICLE OFF AND SIT THERE FOR A FEW MINUTES BEFORE IT RESETS ITSELF AND I CAN GO ON MY WAY.RECENTLY I WAS IN THE MOUNTAINS AND THE RPMS KEPT HANGING UP AT 4,000 RPM GOING UP AND DOWN THE PASS. I HAD TO KEEP HITTING THE BRAKES AND HITTING THE GAS IN ORDER TO RESOLVE THIS ISSUE. WITH SEMI TRUCKS BEHIND YOU THIS IS VERY DISCONCERTING. I ALSO WAS STUCK IN HEAVY STOP AND GO TRAFFIC ON THE INTERSTATE IN THE MIDDLE LANE AND THE TRANSMISSION WAS TRYING TO QUIT. LAST YEAR THE SEAT BELT BUCKLE BROKE AND I COULD NOT GET IT TO UNLATCH, THIS PAST SUMMER THE AC WAS NOT BLOWING OUT OF THE VENTS, HAD TO TAKE MULTIPLE TRIPS TO THE SHOP TO GET IT DIAGNOSED, AND EVENTUALLY FIXED BOTH BLEND DOOR ACTUATORS. THE CHROME PLATING STARTED PEELING OFF ON THE STEERING WHEEL THIS PAST YEAR AT ONLY 40,000 MILES AND ALMOST CUT MY HAND MULTIPLE TIMES. IT TOOK THEM TWO TRIES TO FIX THAT. MY GAS MILEAGE IS NOT EVEN WHAT IS ADVERTISED FOR THESE VEHICLES. IN TOWN I GET 22 TO 25 AND ON THE HIGHWAY I GET 26 TO 29 MPG. THIS CAR IS RIDICULOUS! FORD WILL NOT EVEN ACKNOWLEDGE THE ISSUES THAT IT HAS, INSTEAD THE TRANSMISSION IS WITHIN NORMAL OPERATING PARAMETERS, THE REST OF IT WELL AS THE CUSTOMER SERVICE LADY STATED TO ME "ALL CARS HAVE ISSUES". *TR
Steering, Dec 19, 2014
UPON STARTING MY VEHICLE I HAD A STEERING ASSIST MALFUNCTION DISPLAYED ON THE DASHBOARD. WHILE DRIVING IT WAS AS IF I HAD NO POWER STEERING AND WAS UNABLE TO TURN THE STEERING WHEEL ALL THE WAY RIGHT OR LEFT. I COMMUTED 45 MILES LIKE THIS AND UPON START UP THE NEXT MORNING THE ISSUE WAS GONE. INTERMITTENT ISSUE. *TR
Power train, Dec 18, 2014
FAULTY POWERSHIFT TRANSMISSION WOULD NOT ENGAGE GEARS PROPERLY CAUSING VEHICLE TO STALL, SHAKE VIOLENTLY, GRIND GEARS, DROP FIRST AND SECOND GEAR WHEN ACCELERATING, NO REVERSE. *TR
Power train, Dec 17, 2014
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SLIPPED OUT OF GEAR. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER ON NUMEROUS OCCASIONS WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Vehicle speed control, Dec 17, 2014
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO MERGE LANES WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY. THE CONTACT MENTIONED THAT DUE TO THE FAILURE, THERE WAS ALMOST A CRASH INVOLVED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Steering, Dec 16, 2014
I WAS DRIVING ON I271 WESTBOUND. FROM WHERE I GOT ON TO ENTERING THE EXPRESS LANE THE NOTIFICATION OF STEERING FAULT SERVICE NOW. I WAS ABLE TO GET TO WHERE I WAS GOING WHICH WAS UNDER TEN MINUTES AWAY AND ABLE TO PROPERLY STEER IT WITHOUT IT COMPLETELY LOSING THE STEERING. AT MY LOCATION IT WAS WHEN THE STEERING WENT. THE POWER STEERING RACK IS WHAT NEEDED TO BE REPLACED WHICH WAS MAKING IT DIFFICULT TO TURN. THIS NEEDS TO BE RECALLED. IF I WOULD OF LOST IT ON THE HIGHWAY, THERE COULD OF BEEN A SERIOUS ACCIDENT AND OR DEATH. SOMETHING THAT HAS ONLY JUST OVER 38,000 MILES AND TWO YEARS OLD SHOULDNT HAVE TO BE REPLACED ON A CAR THAT IS ONLY JUST OVER TWO YEARS OLD. *TR
Steering, Dec 16, 2014
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED CONTINUOUSLY. ADDITIONALLY, THE STEERING WHEEL FAILED TO TURN AFTER STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Electrical system, Engine, Dec 15, 2014
WHILE DRIVING AT ABOUT 35 MPH, A WARNING APPEARED IN THE INSTRUMENT CLUSTER "STOP SAFELY NOW'. I STOPPED AT A TRAFFIC LIGHT AND THE VEHICLE STALLED. I TURNED THE VEHICLE ON AND OFF A NUMBER OF TIMES AND THE WARNING REMAINED; THE CAR WAS NOT DRIVABLE. AFTER ABOUT 5 MINUTES AFTER CYCLING THE ON/OFF FUNCTION THE WARNING LIGHT DISAPPEARED AND THE VEHICLE SEEMED TO BE BACK TO NORMAL. THIS IS HAPPENED A SECOND TIME ON DEC 15, 2014 WHEN THE VEHICLE HAD 11000 MILES. IT WAS A REPEAT OF THE PREVIOUS EXPERIENCE. *TR
Vehicle speed control, Dec 10, 2014
HESITATION WHEN STARTING SHUDDERED HESITATION AND LUNGES FORWARD ON OCCASION . SEVERAL TRIES TO FIX THEN FINALLY NEW CLUTCH NOW KNOCKING NOISE WHEN ACCELERATE , VERY STRESSFUL AND I DO NOT FEEL SAFE IN VEHICLE.ALSO CHARGED WHEN HAD THE NOISE CHECKED AND THEY DID NOT FIX.NOISE LOUDER NOW TAKING BACK AGAIN, GARAGE GIVING ME A HARD TIME. I NEVER EVER WILL BUY A FORD WAITING FOR LEMON LAW CASE TO END IN JULY AND I AM TRADING IT. HOPING AND PRAYING IT DOES NOT WRECK BEFORE THEN. *TR
Electrical system, Dec 10, 2014
IGNITION SWITCH FAILED TO START VEHICLE PROMPLY PROBLEM PROGRESSED UNTIL TODAY 12/10/2014 CAR WOULD NOT START AT ALL. *TR
Power train, Vehicle speed control, Dec 9, 2014
TRANSMISSION CONTROL MODULE PROBLEM. UNEXPECTED LOSS OF TRANSMISSION SHIFTING WHILE DRIVING. PROBLEMS WITH SHUDDERING, VIBRATION BETWEEN GEARS AND HESITATION WITH THE TRANSMISSION. ROLLS BACKWARD ON INCLINES LIKE IT IS A STANDARD BUT IT IS AN AUTOMATIC TRANSMISSION. FORD PERFORMED A REFLASH, RELEARN, AND A PINPOINT TEST. TEST FAILED AND FORD REMOVED THE TRANSMISSION AND REPLACED THE CLUTCH AND SEALS ON 11/05/14 PER RECALL14M01. FORD CLAIMED THAT THERE WERE NO OTHER PROBLEMS FOUND WITH THE TRANSMISSION. ON 12/08/2014 THE SHUDDER WAS BACK AND THE CAR BOGGED DOWN TO 30MPH IN A 55MPH HWY. THE SITUATION WAS VERY SCARY AND DANGEROUS. I TOOK THE CAR BACK TO THE DEALER AND OPENED A CASE AT 3:50 PM WITH [XXX], [XXX] AT 1-800-392-3673. FORD REFUSES TO ACKNOWLEDGE THERE IS AN ONGOING PROBLEM THAT WAS NOT FIXED THE FIRST TIME. THE FORD DEALERSHIP IS MAINTAINING FRAUDULENT BUSINESS PRACTICES BY CHARGING $1025.00 TO FIX THE TCM (TRANSMISSION CONTROL MODULE) THAT REMAINS DYSFUNTIONAL AND POTENTIALLY DANGEROUS ON THE ROAD. [XXX] AND [XXX] WITH THE FORD SULLIVAN DEALERSHIP CLAIM THAT THE RECALL IS SEPARATE FROM THIS RELATED TRANSMISSION PROBLEM. THIS WAS MY FIRST AND LAST NEW FORD PRODUCT. ALL THE WAY AROUND THE TRANSMISSION IN THIS AND MANY OTHER FORD FOCUSES IS A MAJOR PROBLEM FOR CONSUMERS AND NHTSA. MANY DEATHS WILL HAPPEN DUE TO FORDS UNWILLINGNESS TO ADDRESS THESE FAULTY TRANSMISSION COMPONENTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Dec 8, 2014
I STARTED MY CAR ON 12/6/14 AND THE STEERING WHEEL WAS LOCKED AND WOULD NOT TURN. I SHUT THE CAR OFF AND TURNED IT ON AGAIN AND THE STEERING WHEEL WAS OPERATING. ON 12/8/14 I STARTED MY CAR AND ONCE AGAIN THE STEERING WHEEL IS LOCKED AND MY DASHBOARD DISPLAYED A MESSAGE STATING STEERING ASSIST SERVICE OR SERVICE STEERING ASSIST. I CALLED FORD TO SCHEDULE AN APPOINTMENT AND I HAVE CHECKED ONLINE AND SEE THERE ARE NUMEROUS COMPLAINTS REGARDING POWER STEERING. *TR
Visibility, Dec 8, 2014
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE WINDSHIELD WIPERS BECAME INOPERABLE. THE CONTACT MENTIONED THAT THE VEHICLE WAS EXHIBITING THE SAME FAILURE SPECIFIED IN NHTSA CAMPAIGN NUMBER: 12V149000 (VISIBILITY). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 2/3/15*CN
Power train, Dec 8, 2014
LETTER REGARDING PROBLEMS WITH 2012 FORD FOCUS AND INSUFFICIENT CUSTOMER RESOLUTION OF THOSE PROBLEMS. *SMD THE CONSUMER STATED THE TRANSMISSION WAS SERVICED MULTIPLE TIMED, WITH ONLY SHORT TERM IMPROVEMENT. THE DEALER INFORMED THE CONSUMER, FORD DESIGNED THE TRANSMISSION TO PERFORM AS THE OLD STYLE CLUTCH TYPE TRANSMISSION. FORD WAS ABLE TO IMPROVE THE MPG BY DESIGNING THE TRANSMISSION IN THAT MANNER. THE CONSUMER STATED THE VEHICLE WOULD SURGE AHEAD WITH THE FRONT END OF THE VEHICLE MOVING UPWARD WITH SUCH QUICKNESS, THAT HE QUICKLY HAD TO APPLY THE BRAKE TO AVOID AN ACCIDENT. SECONDLY, WHEN GOING UP A HILL FROM A STOP OR LOW SPEED, THE VEHICLE CHATTERED AND SURGED. *JB
Steering, Vehicle speed control, Dec 5, 2014
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE OR WHEN IN THE IDLE POSITION, THE POWER STEERING WOULD DISENGAGE INDEPENDENTLY. THE STEERING AND POWER STEERING WARNING LIGHTS WOULD ILLUMINATE AFTER THE FAILURE. ADDITIONALLY, WHEN THE CONTACT WAS ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THERE WAS A HESITATION BEFORE THE VEHICLE WOULD RESPOND FOLLOWED BY A BRIEF RAPID ACCELERATION. THE VEHICLE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Power train, Dec 5, 2014
THIS IS AN AUTOMATIC TRANSMISSION. IT CONTINUES TO ROLL BACK WHILE IN DRIVE AND STOPPED ON ANY SIMPLE INCLINE. BROUGHT IT TO DEALERS AND THEY CONTINUE TO SAY THAT THIS IS NORMAL. THIS IS DANGEROUS ISSUE. *TR
Steering, Dec 3, 2014
STEERING SYSTEM COMPLETELY FAILED. DRIVER COULD NOT TURN CAR TO THE RIGHT. CAR HAS ONLY 45,000 MILES. COULD HAVE RESULTED IN SERIOUS ACCIDENT IF OPERATING AT HIGHER SPEED. WHEN I BROUGHT THE CAR INTO FORD THEY TOLD ME THE "STEERING RACK" WAS ON BACK ORDER, WHICH LEADS ONE TO BELIEVE THIS IS A COMMON ISSUE! FORD NEEDS TO RECALL THIS ISSUE IMMEDIATELY BEFORE IT LEADS TO DEATH. *JS
Vehicle speed control, Engine, Dec 2, 2014
AT FIRST I REPORTED ISSUES WITH DEALERSHIP REGARDING CAR MOVING BACKWARDS AT TIME WHEN I RELEASE BRAKES TO GO FORWARD AND MY CAR IS AUTOMATIC. ALSO INFORMED THEM AFTER A RED LIGHT I PRESS THE GAS BUT CAR WOULD NOT MOVE IMMEDIATELY THEY SAID IT WAS NORMAL DUE TO DUAL TRANSMISSION. CAR WAS NOT PUT IN SERVICE. I HAD SAME INCIDENT AND A MONTH LATER I RECEIVED AN ALERT REGARDING A CLUTCH RECALL AND TOOK IT IN FOR SERVICE TODAY AND EXPLAINED TO THEM I HAD SAME ISSUE. CAR WAS NOT PUT IN SERVICE AND THEY SAID IT WAS NORMAL CAUSE CAR IS AUTOMATIC WITH A MANUAL TRANSMISSION AND THEY STATED TO ONLY BRING IT IN IF I HEAR METAL GRINDING. *JS
Steering, Dec 2, 2014
STEERING HAS BECOME UNRELIABLE AND HAS "GONE OUT" TWO TIMES IN THE PAST THREE DAYS. ONCE AT A HIGHER RATE OF SPEED AND ANOTHER AT A LOWER RATE OF SPEED. MY HUSBAND HAS HAD TO USE EXTREME EXCESSIVE FORCE (HE IS QUITE STRONG TOO) IN ORDER TO CONTROL THE CAR WHERE HE WANTS IT TO GO. THE LIGHT CAME ON AND HE TURNED THE CAR OFF AND ON AND THE LIGHT WAS NO LONGER ON THE DASHBOARD. TO ADD, THE CAR IS UP TO DATE ON ALL SERVICES NEEDED AND IS WELL TAKEN CARE OF. *JS
Power train, Dec 2, 2014
I BOUGHT MY CAR AT 38,000 MILES AS A CERTIFIED PREOWNED FROM A FORD DEALERSHIP. WITHIN 5K MILES, I WAS EXPERIENCING CHATTERING ON TAKE OFF, AND AT LOW SPEEDS (MOSTLY RUSH HOUR) & VERY HARD SHIFTS. I TOOK IT IN, THEY REPROGRAMMED THE CLUTCH, AND SENT ME ON MY WAY WITH MUCH LESS CHATTERING AND ALMOST NO HARD SHIFTS, STILL HORRIBLE IN RUSH HOUR. IN SEPTEMBER, IT STARTED DOING THE SAME THING. I TOOK IT BACK, THEY FIXED IT AGAIN. SENT ME ON MY WAY WITH (AGAIN) SOME IMPROVEMENT, BUT NO SYMPTOMS GONE. I TOOK IT BACK IN OCTOBER, THE SERVICE MANAGER DROVE IT WITH ME, HE SAID THE ITEMS I WAS EXPERIENCING WERE ALL "NORMAL OPERATING CONDITIONS." HE ACTUALLY TOLD ME: "DRIVE IT HARDER, IT WILL PERFORM BETTER." I WAS ALWAYS TAUGHT THAT YOU DON'T RAG ON YOUR CAR AND IT LASTS LONGER. DUMB ADVICE THAT IRRITATED ME. SUNDAY, I WAS DRIVING DOWN A BUSY ROAD (LUCKY IT WAS ON A SUNDAY WITH NO SCHOOL TRAFFIC), AND MY CAR SUDDENLY ACTED LIKE IT WAS IN NEUTRAL. DRIVING DOWN THE ROAD MY CAR STOPS MOVING FORWARD. AFTER THE CAR STOPPED ACCELERATING, I WAS ABLE TO GET IT INTO A PARKING LOT. I PUT IT INTO PARK, THEN DRIVE, PARK, REVERSE, NOTHING. AT THIS TIME, I TURNED IT OFF AND IT WOULD NOT RESTART. I HAD IT TOWED TO THE DEALERSHIP, THE DEALERSHIP SAID IT WAS MY TRANSMISSION CONTROL MODULE. THERE IS LESS THAT 52K MILES ON MY CAR. I'VE HAD THE CAR 8 MONTHS. *JS
Power train, Electrical system, Dec 1, 2014
I HAVE RECENTLY HAD AN ONGOING PROBLEM WHERE MY DASH LIGHTS TURN OFF, HEAD LIGHTS TURN OFF, RADIO TURN OFF, AND A MESSAGE COMES ON THE DASHBOARD SAYING "HILL START ASSIST UNAVAILABLE". THE RADIO TURNS BACK ON AFTER ABOUT 20 SECONDS. THE DANGEROUS PART IS WHEN THE SPEEDOMETER SHUTS OFF AND I CANNOT TELL HOW FAST I AM GOING. I HAVE CONTACT THE DEALER ABOUT THIS PROBLEM, AND TAKEN THE CAR IN FOR SERVICE ON THIS AND THEY CLAIM THERE IS NOTHING WRONG WITH THE CAR. I ALREADY HAD A PROBLEM WITH MY TRANSMISSION WHERE I HAD A FULL REPLACEMENT AND THEY ARE REFUSING TO TAKE ANY ACTION REGARDING THIS PROBLEM. THIS VEHICLE IS UNSAFE FOR ANYONE TO DRIVE UNTIL THEY FIGURE THIS OUT. I DONT KNOW WHO ELSE TO CONTACT REGARDING THIS ISSUE SINCE I HAVE GONE TO FORD, THE DEALERS, AS WELL AS INDEPENDENT SHOPS AND THEY ALL CLAIM THEY CANT FIND A PROBLEM. *JS
Power train, Nov 30, 2014
IT HAS HAPPENED A FEW TIMES WHEN I START THE CAR AND GO INTO REVERSE OR DRIVE I CANNOT TURN THE STEERING WHEEL. IT TAKES A MINUTE AND THEN I CAN TURN THE WHEEL. I STOPPED AT WAYNE AKERS FORD AND THEY SAID IT MIGHT BE THE ELECTRONICS FOR MY POWER STEERING. THEY WERE SURPRISED IT IS HAPPENING SO SOON. THEY SAID TO BRING IT BACK FOR SERVICE ON A WEEKDAY WHEN MORE STAFFING. *TR
Power train, Nov 28, 2014
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE SHIFTED FROM DRIVE INTO NEUTRAL AND SHIFTED BACK INTO DRIVE INDEPENDENTLY. THE VEHICLE WAS RESTARTED AND THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Power train, Nov 25, 2014
THIS CAR HAS BEEN HORRIBLE SINCE THE 1ST WEEK I BOUGHT IT BRAND NEW OFF THE SHOWROOM FLOOR. THE CAR SHUDDERS AS I GO IN REVERSE, OR IF I PRESS DOWN ON THE ACCELERATOR FROM A STOP. I'VE BEEN IN AND OUT OF THE FORD REPAIR PLACE MORE TIMES THEN I COULD COUNT. THEY HAVE REPLACED THE WHOLE CLUTCH ASSEMBLE WITH NO IMPROVEMENT. IN FACT IT HAS ACTUALLY GOT WORSE, AND NOW I DO NOT FEEL SAFE IN MY VEHICLE. I WILL GO TO ACCELERATE ACROSS AN INTERSECTION AN IT WILL SHUDDER, DOES NOT MOVE, AND MAKES GRINDING NOISES. I HAVE CONTACTED THE DEALERSHIP, AND THEY WANT TO REPLACE THE CLUTCH ASSEMBLY AGAIN. HOWEVER THEY COULD NOT PROMISE ME THAT THIS WOULD RESOLVE THE PROBLEM. I ONLY HAVE 18,000 MILES ON THIS CAR AND I ABSOLUTELY HATE IT! ON TOP OF ALL OF THIS THEY CAN NOT EVEN GET ME IN TO REPAIR IT BECAUSE THERE ARE SO MANY FOCUS' THAT ARE HAVING THE SAME PROBLEM THEY ARE BOMBARDED AND MY APPOINTMENT WILL BE SOME TIME IN 1/15!!!!!!!!!!!!!!!!!!!! *TR