2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints
3,801 reports, newest first.
Power train, Electrical system, Engine, May 8, 2014
THIS CAR HAS BEEN THE SHOP 4 TIMES FOR THE SAME PROBLEM. THE CAR RANDOMLY DOES NOT START FOR A PERIOD OF TIME, ABSOLUTELY NO RHYME OR REASON. IT DOES START EVENTUALLY. EVERYTHING ELECTRICAL COMES ON, INTERIOR LIGHTS, A/C, HEATER, RADIO, EXTERIOR LIGHTS, JUST NO ENGINE. THE PROBLEM ONLY OCCURS AFTER BEING DRIVEN. IN OTHER WORDS, IT NEVER HAPPENS FIRST THING IN THE MORNING AFTER SITTING ALL NIGHT, IT NEVER HAPPENS AFTER A FULL WORK DAY (SITTING 8 HOURS). THE LONGEST PERIOD OF TIME IT HAS SET AND STILL NOT STARTED IS ABOUT 3 HOURS. THE PROBLEM ALSO NEVER OCCURRED UNTIL THEY HAD TO REPLACE THE TRANSMISSION. *TR
Electrical system, Fuel/propulsion system, May 5, 2014
THE PRODUCT IS BOSCH POWER XPRESS 240 VOLT CHARGER COUPLED TO MY 2012 FORD FOCUS ELECTRIC. IT IS SET TO 30 AMPS FOR MY VEHICLE....UPDATED 12/17/14 *BF THIS CHARGER WAS PUT IN SERVICE ON 7/22/2013. I NOTICED IN FEBRUARY THAT THERE WAS A NOTICEABLE ELECTRICAL SMELL OF MELTED PLASTIC AFTER CHARGING THE CAR, BUT THERE WAS NO DAMAGE. I FIGURED THAT WITH THE VERY COLD AIR IN MY GARAGE THAT MY SENSE OF SMELL MAY BE OFF. I CHARGE AT HOME AND AT WORK. THE WORK CHARGER IS MADE BY PEP. I HAVE ALSO OCCASIONALLY USED CHARGEPOINT CHARGERS. DURING THE WINTER I ALSO PRE-CONDITION THE VEHICLE TO 85 DEGREES. ON 3/27/14 I NOTICED FIRSTHAND THE ISSUE WHILE GETTING IN THE CAR IN THE MORNING. THE VEHICLE WAS STILL PRE-CONDITIONING WHEN I UNPLUGGED IT. THE CHARGER WAS MELTED AT THE CHARGING STATION COUPLER END AND THE VEHICLE CHARGE INLET PORT WAS ALSO MELTED. I TOUCHED THE CHARGING STATION COUPLER AFTER UNPLUGGING IT FROM MAIN POWER AND THE TIPS OF THE CONTACTS WERE BASICALLY MOLTEN PLASTIC THAT BURNT THE TIP OF MY FINGER. I DECIDED TO SCHEDULE A WARRANTY REPAIR WITH FORD. ON 3/28/2014 I TOOK THE VEHICLE IN FOR WARRANTY SERVICE WITH FORD MOTOR COMPANY AND THEY REPLACED THE CHARGE PORT UNDER WARRANTY. ON 4/8/2014 I CALLED BOSCH ABOUT THE CHARGER AND THEY OPENED A CASE TO REPLACE THE CHARGER UNDER WARRANTY. THE CLAIM WAS ACCEPTED AND PROCESSED ON 4/11/2014. MY CONCERN IS OF POSSIBLE FIRE OR INJURY FROM AN OVERHEATED AND/OR IMPROPERLY INSULATED CONNECTION BETWEEN THE CHARGING STATION AND THE VEHICLE. *TR UPDATED 9/29/2015*JS
Power train, May 5, 2014
GOING FROM A COMPLETE STOP TO ACCELERATION MY CAR IS SHUTTERING & JERKING AS IF IT IS STALLING OUT. IT IS LIKE THE CAR ISN'T TAKING THE GAS AND MY CAR IS STRUGGLING TO GET IN GEAR. I CAN HEAR THE GEAR GRINDING AS THEY SHIFT. THEY HAVE A RECALL ON CERTAIN 2012 FORD FOCUS WITH SAME ISSUE; HOWEVER, MINE IS NOT IN THAT RECALL. THE DEALER SAYS "IT IS THE WAY IT IS MADE". WELL WHY IS THERE A RECALL ON CERTAIN VINS THAT ARE DOING THE SAME THING???? *TR
Power train, May 1, 2014
I HAVE OWNED MY 2012 FORD FOCUS SINCE NEW, I WAS DRIVING ON A LOCAL HIGHWAY FRIDAY 4/25/14 CRUISING ALONG AT OR AROUND 60 MPH, I WAS ACCOMPANIED BY MY WIFE AND MY INLAWS. AS I WAS CRUISING ALONG AND ALL OF A SUDDEN LOST POWER AS IF IT WAS IN NEUTRAL. I WAS IN THE LEFT HAND LANE OF SUNRISE HIGHWAY BUT MANAGED TO AVOID TRAFFIC COMING UP BEHIND ME AND MANEUVERED THE CAR OFF TO THE SHOULDER. THE CAR WAS STILL IN DRIVE BUT DID NOT MOVE. I PUT THE CAR INTO PARK AND TURNED IT OFF. I RESTARTED THE CAR AND PROCEEDED TO HEAD TO THE OFFRAMP, THIS ISSUE OCCURRED SEVERAL TIMES WHILE DRIVING ON THE SHOULDER UNTIL I FINALLY REACHED THE OFF- RAMP. I SHUT THE CAR OFF FOR 15 MIN THEN PROCEEDED TO TAKE LOCAL ROADS HOME AND CONTACTED MY LOCAL FORD DEALER TO MAKE A APPOINTMENT. I HAVE NOW BEEN ADVISED THAT THE INCIDENT OCCURRED DO TO TCM FAILURE WHICH THE 2012 ELECTRIC FOCUS HAD BEEN RECALLED ALREADY. I AM FACED WITH A 1200.00 EXPENSE DO TO A KNOWN ISSUE COUPLED WITH THE FACT THAT THE DANGER MY FAMILY ENCOUNTERED. *TR
Engine, Apr 30, 2014
RPM'S WERE EXCEEDING 4K-5K AT 25 MPH, ENGINE LIGHT CAME ON. I PULLED OVER, TURNED THE CAR OFF AND LET THE CAR SIT FOR 10MINUTES. STARTED CAR, CONTINUED DRIVING 25 MPH AND RPMS ONCE AGAIN EXCEEDED 4K-5K UNTIL THE CAR CAME TO A SLOW AND SUDDEN STOP. CAR IS AT THE DEALERSHIP WHERE IT WAS PURCHASED FOR 5 DAYS (AND COUNTING) NOW, SERVICE DEPARTMENT IS CLAIMING THE ENGINE LIGHT IS OFF AND THERE IS NO HISTORY IN THE COMPUTER REFLECTING A DIAGNOSTIC CODE - THEN THEY SHOULD FIX THAT TOO! I HAD A PASSENGER IN THE CAR THAT WITNESSED THIS EVENT, I WANT TO AVOID ANY LEGAL ACTION, BUT I AM DOCUMENTING EVERYTHING IN THE EVENT I HAVE TO. I TYPICALLY DRIVE ON THE TURNPIKE/HIGHWAY AND I AM GRATEFUL THIS DID NOT OCCUR DURING RUSH HOUR ON THE TURNPIKE/HIGHWAY. I CONTACTED FORD CORPORATE AND THEY WERE VERY SELECTIVE WITH THEIR WORDS "THIS VEHICLE DOES NOT HAVE ANY RECALLS PENDING", BUT WOULD NOT ANSWER ANY GENERAL QUESTIONS EX. "IS THERE ANY SERVICE BULLETINS THAT WERE SENT TO YOUR TECHNICIANS REGARDING THE TRANSMISSION/ENGINE?" THEIR RESPONSE "THIS VEHICLE DOES NOT HAVE ANY SERVICE BULLETINS...ETC." THEY FINALLY DIRECTED ME TO THIS WEBSITE AND I ONLY HOPE THE RIGHT PEOPLE READ MY COMPLAINT TO BETTER RESOLVE MY ISSUE. *JS
Fuel/propulsion system, Apr 27, 2014
I GOT MY CAR STARTED AND PULLED OUT OF THE PARKING SPACE I WAS IN AND PARALLEL WITH THE STREET I WAS PLANNING ON PULLING OUT INTO WHEN THE ENGINE CUT OUT ON ME. FORTUNATELY I HAD NOT PULLED INTO THE STREET AS I HAD PLANNED WHEN THE ENGINE QUIT ON ME. I KEPT TRYING TO START THE CAR AND IT SEEMED LIKE THE CAR WOULD BE ABOUT TO START WITH JUST ANOTHER SECOND OR TWO MORE AS THE STARTER WAS TURNING. THE FUEL GAUGE KEPT LIGHTING UP ALONG WITH OTHER LIGHTS THOUGH I HAD 3/4 OF A TANK OF GAS. I HAD TO HAVE THE CAR TOWED FRIDAY EVENING TO THE DEALERSHIP AND AFTER THEY HAD MY CAR FOR 4 WHOLE WORKING DAYS, AT ABOUT 11 AM ON THE FOLLOWING FRIDAY THEY FINALLY FIGURED OUT WHAT WAS WRONG WITH MY CAR. I HAVE A PLATINUM WARRANTY AND AT ROUGHLY 43,000 MILES THE DEALERSHIP IS GOING TO CHARGE ME NEARLY $1700 FOR FUEL FILTER, FUEL PUMP AND EMISSIONS IN ADDITION TO THE RENTAL CAR I'VE BEEN PAYING OUT OF MY POCKET WHILE THEY FIGURE OUT WHAT IS WRONG WITH THE CAR, ORDER PARTS, (THE PARTS TO TAKE 3 DAYS) AND FIX THE CAR. I THINK THIS IS VERY UNREASONABLE FOR A CAR OF SO LOW MILEAGE AND COULD HAVE GOTTEN ME INJURED OR KILLED IF I HAD PULLED OUT INTO THE STREET AND THE LIGHT CHANGED WHEN THE CAR QUIT ON ME. *TR
Power train, Apr 24, 2014
CAR TRANSMISSION IS FAULTY, WAS REPAIRED BY FORD BUT STILL DEFECTIVE, HAVE BROUGHT IN FOR MULTIPLE REPAIRS BUT STILL, NOT WORKING PROPERLY, AND TRANSMISSION HAS SLIPPED OUT OF GEAR WHEN PULLING INTO TRAFFIC. IM PERSONALLY SCARED TO DRIVE THIS CAR AND DO NOT TRUST IT WHILE PULLING INTO ANY KIND OF TRAFFIC SITUATION. *TR
Fuel/propulsion system, Apr 23, 2014
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE SERVICE ENGINE LIGHT ILLUMINATED CONTINUOUSLY ON THE INSTRUMENT PANEL AND THE FUEL GAUGE BECAME ERRATIC. THE FAILURE OCCURRED PREVIOUSLY AND THE DEALER REPLACED THE EVAPORATOR CANISTER PURGE VALVE BUT THE FAILURE RECURRED. THE VEHICLE WAS RECENTLY TAKEN TO THE DEALER, WHO INDICATED THAT THE FUEL TANK AND VALVE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Fuel system, Gasoline, Engine, Apr 22, 2014
THIS FORD FOCUS EXHIBITS STRANGE AND DANGEROUS SHAKING AND STUTTERING BETWEEN GEARS 1 AND 2. IT HAS DONE THIS WITH INCREASING FREQUENCY SINCE WE GOT THIS CAR IN 2011. IT FEELS LIKE IT WILL STALL AT ANY MOMENT. IT ALSO HAS NEARLY STALLED SEVERAL TIMES WHEN STOPPED AT A LIGHT AND SOMETIMES ROLLS BACKWARDS WHILE IN DRIVE EVEN THOUGH IT IS AN AUTOMATIC. THE DEALERSHIP SAYS THESE THINGS ARE NORMAL BECAUSE IT IS A 'SPORTY-MODEL CAR' AND IT TAKES THE ENGINE TIME TO ADJUST TO A PERSON'S DRIVING STYLE. THE FORD FOCUS MODEL YEARS AFFECTED WITH THIS PROBLEM SHOULD BE RECALLED BY FORD ASAP. *TR
Power train, Apr 22, 2014
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THIS FAILURE. THE FAILURE MILEAGE WAS 85,815 AND THE CURRENT MILEAGE 86,000 MILES.
Power train, Wheels, Service brakes, Apr 20, 2014
THE CAR TEND TO MOVE BACKWARDS WHENEVER I STOP AT A STOPLIGHT WITH A SLIGHT ELEVATION. *TR
Power train, Apr 19, 2014
TRANSMISSION SHUTTERS, JERKS, ROLLS BACK IN PARK, SOMETIMES YOU DON'T KNOW IF IT GOING TO WORK OR JUST LEAVE YOU SITTING. A PIECE OF JUNK!!! DEALER WORKS ON IT AND IT SEEMS TO GET WORSE!! THEY SAY ITS PART OF THE DESIGN. I BET NO FORD EMPLOYEES DRIVE ONE!! *TR
Power train, Apr 17, 2014
WHILE DRIVING MY CAR, I HAVE NOTICED A SHUDDERING WHEN I ACCELERATE. WHEN I FIRST GOT THE CAR, BRAND NEW, IT HAD THIS PROBLEM. THE DEALERSHIP SAID THAT IT HAD SOME KIND OF SPECIAL TRANSMISSION THAT HAD TO GET USE TO MY DRIVING STYLE. I CONTINUED TO DRIVE THE 2012 FORD FOCUS AND NOW WHEN I ACCELERATE, THERE IS A GRINDING SOUND LIKE THE TRANSMISSION IS HAVING TROUBLE GRABBING THE NEXT GEAR AND A SHUDDERING/SHAKING SENSATION WHEN EVER I TRY TO GO UP ANY KIND OF INCLINE. IS THERE SOME KIND OF TRANSMISSION PROBLEM WITH THE 2012 FORD FOCUS? *TT
Power train, Apr 17, 2014
2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE "POWER SHIFT" TRANSMISSION STALLING ISSUES. *SMD THE CONSUMER STATED SHE WOULD LOOSE POWER WHILE DRIVING, AND A METAL NOISE WAS HEARD, AS THE VEHICLE SHUTTERED AND HESITATED. A DIAGNOSIS REVEALED, THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. HOWEVER, THE PARTS WERE ON A 30-DAY BACK ORDER. THE CONSUMER STATED 2 MONTHS HAVE PASSED, AND SHE HAS NOT RECEIVED ANY NOTICE OR COMMUNICATION ADDRESSING THE ISSUE.*JB
Power train, Apr 13, 2014
ROAD AS PASSENGER IN THE CAR. GOING FROM A STOPPED POSITION THE CAR HAD HORRIBLE HESITATION UPON ACCELERATION. DEALER REPLACED CLUTCH. DIDN'T KNOW AN AUTOMATIC HAD A CLUTCH. IT WAS SOLD TO ME AS AN AUTOMATIC. TO ME THAT MEANS YOU STEP ON THE GAS ON THE GEARS MOVE THE CAR FORWARD SO YOU CAN SAFELY GET OUT OF THE WAY OF ONCOMING TRAFFIC. SERVICE MANAGER CALLED. BASICALLY STATED (ACCORDING TO WHAT I RECALL),THE CAR ISN'T SHUDDERING BUT HESITATING SOME STILL. TRADED THE CAR YESTERDAY. CAN'T SEND MY DAUGHTER TO COLLEGE WITH A CAR THAT HAS SUCH A POTENTIALLY DANGEROUS TRANSMISSION ISSUE. HERE IS THE DEAL : WOULD LIKE TO INVOKE THE LEMON LAW. CAN'T PLAY AROUND THOUGH WITH THE SAFETY OF MY DAUGHTER OR ANYONE ELSE. NOT GOING TO TAKE RESPONSIBILITY FOR THAT. TAKING THE CAR BACK 3 MORE TIMES,IN MY OPINION, MAKES NO SINCE BECAUSE IT IS SUCH A SAFETY ISSUE. TOOK A FINANCIAL HIT ON THE TRADE IN BUT AT LEAST MY DAUGHTER IS IN A SAFE RELIABLE VEHICLE NOW. MY UNDERSTANDING IS THIS IS A TRANSMISSION ISSUE. EVEN IF THEY GAVE ME A NEW CAR OR REPLACED THE TRANSMISSION I WOULD NOT TAKE IT. IT IS STILL THE SAME TRANSMISSION THAT , IN MY OPINION, IS AN ENGINEERING DEFECT THAT , BASED ON THE NUMEROUS COMPLAINTS I HAVE READ, FORD MAY NOT HAVE A FIX FOR. (NOT SURE ABOUT THE DATE OF THE INCIDENT WHEN I RODE IN THE CAR). IT WAS WITHIN THE LAST MONTH. MY DAUGHTER DOES NOT RECALL WHEN IT FIRST STARTED. THIS IS HER FIRST CAR. IT DID, HOWEVER, NOT PERFORM LIKE THIS FOR SURE WHEN WE TEST DROVE THE VEHICLE. THANKS FOR YOUR TIME. *JS
Power train, Apr 11, 2014
INTERMITTENT AND SIGNIFICANT VEHICLE HESITATION AND STUTTERING DURING INITIAL ACCELERATION, AND ON HILLS THAT CAUSE SAFETY CONCERN OF BEING HIT FROM BEHIND FOR DRIVER. FROM COMPLETE STOP THE TRANSMISSION PROBLEM OCCURS DURING ACCELERATION IN RPM 1500 - 2800 WITH LOW PEDAL PRESSURE CREATING STUTTERING AND HESITATION DURING ACCELERATION. AUDIBLE METAL GRINDING IS FAIRLY CONSISTENT. ENGINE LOADS GOING UP HILLS CREATES SIMILAR SHIFTING PROBLEMS. DEALER INDICATES THAT THIS THE WAY THE TRANSMISSION OPERATES STATING SOFTWARE MANAGES THE SHIFTING DECISIONS. FORD UPDATES OVER THE LAST TWO YEARS HAVE NOT RESOLVED THE ISSUE. I CURRENTLY HAVE 15000. THE ISSUE WAS NOT EVIDENT IN TEST DRIVE. AT THIS POINT I KNOW THIS IS NOT AN ISOLATED BUT PREVALENT AMONG CURRENT FOCUS MODEL. *JS
Power train, Apr 10, 2014
TRANSMISSION WAS SLIPPING ENGINE REVVING VERY HIGH UPON PULLING AWAY CAR FELT IT WAS STALLING OR JUST LOSING POWER, UNDER NORMAL OPERATIONS OF THE CAR I WOULD HAVE CLEARLY HAD ENOUGH TIME TO PULL OUT OF INTERSECTION BUT BECAUSE IT WASN'T GOING FORWARD AS IT SHOULD IT FELT UNSAFE TO DRIVE. DO NOT FEEL THIS TRANSMISSION OPERATES IN A SAFE WAY. *TR
Power train, Apr 9, 2014
WE WERE PULLING OUT ONTO STATE HIGHWAY, MY WIFE BEGAN TO ACCELERATE THE CAR, IT BEGAN SHAKING AND SHUDDERING AS IT WAS ACCELERATING. THE CAR HAD 12000 MILES ON IT. WE HAVE TAKEN IT BACK MULTIPLE TIMES THEY HAVE REPROGRAMMED THE COMPUTER, HOWEVER IT DID NOT WORK. EVENTUALLY. THEY REPLACED THE CLUTCH PACKS AND IT SOLVED THE PROBLEM. AT 28000 MILES THE PROBLEM REAPPEARED. *TR
Power train, Service brakes, Apr 9, 2014, crash
THIS IS THE SECOND ACCIDENT CAUSED BY CAR SUDDENLY SURGING FORWARD. THERE WAS ONLY 3384 MILES BETWEEN FIRST AND SECOND ACCIDENT. WHILE TURNING INTO A PARKING SPACE AT LOW SPEED THE CAR LURCHED FORWARD SLAMMING INTO A BRICK WALL APPROXIMATELY 2 TO 3 FEET BEYOND CURB. MAJOR FRONT END DAMAGE TOTALING $6,127 IN REPAIRS AND OVER $16,000 IN HOSPITAL COSTS TO MYSELF. FORD DEALERSHIP REPROGRAMMED INSTRUMENT CLUSTER LAMPS AND GAVE THE CAR BACK TO ME. I WAS AFRAID TO DRIVE THE CAR AGAIN AND PURCHASED A NEW VEHICLE. AT THIS TIME THE DEALERSHIP HAS THE DEFECTIVE 2012 FORD FOCUS FOR SALE ON THEIR LOT, WHICH WORRIES ME THAT SOMEONE ELSE MIGHT GET HURT DRIVING THAT CAR.. I CONTACTED FORD MOTOR COMPANY ON 3/26/2014 REGARDING THE ISSUES THAT I HAD AND AM AWAITING A REPLY FROM THEIR GENERAL COUNSEL. *TR
Power train, Service brakes, Apr 9, 2014, crash
THIS IS THE FIRST OF 2 ACCIDENTS, BOTH CAUSED BY VEHICLE SURGING FORWARD AS I WAS PULLING INTO A PARKING SPACE. THIS FORM WOULD NOT ALLOW ME TO PUT BUT 1 ACCIDENT DATE. SECOND MORE SERIOUS ACCIDENT, DATE 02/08/2014, WILL BE LISTED SEPARATELY. AS I WAS TURNING INTO A PARKING SPACE WITH FOOT ON BRAKE THE CAR SUDDENLY LURCHED FORWARD MOUNTING THE CONCRETE PARKING STOP AND ENDED UP AGAINST A TREE IN THE MEDIAN. FLOORED THE BRAKE PEDAL BUT ENGINE CONTINUED TO REV. DAMAGE TO UNDER SIDE OF CAR TOTALED $3494. FORD DEALERSHIP CHECKED THE COMPUTER AND FOUND ENGINE OVERSPEED CODE PO219. COULD NOT DUPLICATE INCIDENT AND GAVE CAR BACK TO ME. 3384 MILES LATER THE 2012 FORD FOCUS REPEATED THE LURCHING WITH MORE DAMAGE AND PERSONAL INJURY. *TR
Power train, Apr 8, 2014
THIS VEHICLE SHUDDERS WHEN ATTEMPTING TO ACCELERATE. IT FEELS AS THOUGH THE TRANSMISSION IS SLIPPING. FORD HAS SAID THAT THIS IS A COMPUTER PROGRAMMING ISSUE. THEY HAVE REPROGRAMMED THE CAR, BUT THERE STILL HAS NOT BEEN ANY FIX. THE CAR CONTINUES TO SHUDDER UPON ACCELERATION. THIS IS TRULY CONCERNING AND I AM WORRIED THAT THIS WILL CONTINUE TO CAUSE ISSUES IN THE FUTURE. *TR
Vehicle speed control, Apr 5, 2014
I HAVE A PROBLEM WITH MY FORD FOCUS 2012 SE WHICH IS BEST DESCRIBED AS GAS PEDAL OR THROTTLE DELAY IN MY OPINION. I WAS MAKING A RIGHT HAND TURN INTO TRAFFIC AND WHEN I PUSHED DOWN ON THE GAS PEDAL. IT WAS A SECOND LATER I REALIZE I NEEDED TO PUSH DOWN HARDER ON THE GAS PETAL AS THE CAR WASN'T MOVING FAST ENOUGH. I GOT IT MOVING, BUT I WOULD HAVE PREFERRED IT DIDN'T HAPPEN AGAIN. NO ACCIDENT OCCURRED, BUT I'M WONDERING IF THIS PROBLEM COULD BE AVERTED BY A SLIGHT CORRECTION OF WHATEVER NEEDS ADJUSTING. WHERE WOULD I GO TO FIX THIS IF I CAN? *TR
Power train, Engine, Apr 3, 2014
2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ONGOING TRANSMISSION ISSUES. *SMD THE CONSUMER STATED EACH TIME VISITED THE DEALER, SHE WAS INFORMED IT WAS ONLY A PROGRAMMING ADJUSTMENT. THE CONSUMER HAS BEEN TO THE DEALER 10 TIMES, FOR THE SAME PROBLEM. THE CONSUMER STATED THE TRANSMISSION WAS UNPREDICTABLE. NOT ONLY DID THE CLUTCH SLIP BETWEEN FIRST AND SECOND GEARS, THE VEHICLE INTERMITTENTLY HESITATED WHEN TAKING OFF FROM A COMPLETE STOP. ALSO, THE ENGINE WOULD SHAKE AT 55 MPH AND CONTINUED TO SHAKE EVEN AT 70 MPH. *JB
Steering, Vehicle speed control, Engine, Apr 1, 2014
ON MARCH 13TH, I WAS DRIVING AT APPROXIMATELY 55 MILES PER HOUR. ALL OF THE SUDDEN I LOST COMPLETE POWER IN MY CAR. THE RPMS REVVED UP EXTREMELY HIGH AND I GAINED NO POWER WHEN PUSHING ON THE ACCELERATOR. I LOST ALL SPEED IN A MATTER OF SECONDS AND WAS FORCED TO PULL OVER. I WAS ALMOST HIT BY ANOTHER CAR AS I WAS ATTEMPTING TO GET OUT OF THE WAY. STEERING BECAME HARD AND IT TOOK MORE EFFORT TO BREAK AND SLOW THE CAR. I TURNED THE CAR OFF AS SOON AS I CAME TO REST. I ATTEMPTED TO RESTART THE CAR AND THE CAR WOULD NOT EVEN TURN OVER. I CALLED A TOW TRUCK AND HAD MY CAR TOWED TO FORD. THEY HAD THE CAR FOR 4 DAYS AND REPLACED THE TRANSMISSION CONTROL MODULE (TCM). THE PART WAS COVERED UNDER THE EMISSIONS WARRANTY ACCORDING TO FORD. I WAS TOLD THE CAR WAS FIXED AND SENT ON MY WAY. ON MARCH 24TH THE CAR BROKE DOWN AGAIN. THE CAR DID THE SAME THING AS THE FIRST TIME AND AGAIN ALMOST CAUSED A CAR ACCIDENT IN WHICH SERIOUS INJURY COULD HAVE RESULTED. I SAT WITH THE CAR TURNED OFF FOR APPROXIMATELY 5 MINUTES AND THEN TRIED TO RESTART THE CAR. THE CAR RESTARTED ON THE 4TH TIME. I CALLED MY LOCAL FORD AND ASKED IF IT WAS SAFE TO ATTEMPT TO DRIVE OVER, THEY SAID IT WAS. THEY HAVE NOW HAD THE CAR FOR ONE WEEK AND ARE UNABLE TO LOCATE AN ISSUE. I WAS GIVEN A LOANER VEHICLE WHICH THEY HAVE NOW DEMANDED THEY GET BACK. I BEEN TOLD THE PROCESS OF FORD DECIDING WHAT TO DO CAN TAKE UP TO 2 MONTHS. I AM NO LEFT WITH NO CAR AND FORD IS CLAIMING NO RESPONSIBILITY AND PROVIDING NO CUSTOMER SERVICE. FORD NEEDS TO FIX THIS ISSUE AND REFUND THOSE AFFECTED. *TR
Electrical system, Apr 1, 2014
ALARM SYSTEM AND HORN COMPLETELY QUIT WORKING- NOW I HAVE TO PAY TO HAVE IT REPAIRED. A FEW MONTHS AGO THE WINDOW MOTOR WOULD NOT WORK- ELECTRICAL PROBLEMS WITH CAR. *TR