2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints
3,801 reports, newest first.
Power train, Oct 8, 2017
WHILE DRIVING ON SURFACE STREETS @ 25 MPH, CHECK ENGINE LIGHT CAME ON. TRANSMISSION SHUDDERING, ROUGH SHIFTING, OVERHEATED AND NEEDED TO STOP DRIVING TO COOL DOWN. AFTER PARKED OVERNIGHT, CAR WON'T START. TRIED THREE TIMES AND THEN HOLD KEY AND CAR RESETS AND STARTS. WAITED NEXT DAY, CAR WON'T START. TRIED THREE TIMES AND THEN HOLD KEY AND CAR RESETS AND STARTS. DROVE CAR TO DEALERSHIP. NEED NEW CLUTCH, BATTERY IN TRANSMISSION, TRANSMISSION CONTROL MODULE AND OTHER PARTS. CAR HAS ONLY 118K MILES ON IT.
Power train, Oct 5, 2017
TRANSMISSION FAILING UNSAFE TO DRIVE
Service brakes, Oct 4, 2017
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE REVERSING AT 4 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE PEDAL TRAVELED TO THE FLOORBOARD, FAILING TO SLOW THE VEHICLE. THE VEHICLE WAS TAKEN TO FRASER FORD SALES LTD (815 KING ST W, OSHAWA, ON L1J 8N5, CANADA), BUT THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE DEALER FLUSHED THE BRAKE LINES; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO FRASER FORD SALES LTD, BUT THE FAILURE COULD NOT BE DIAGNOSED AGAIN. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REPLACED THE MASTER CYLINDER, BRAKE LINES, AND CALIPERS, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Steering, Oct 4, 2017
I OWN A 2012 FORD FOCUS. WHILE DRIVING AT VARYING SPEEDS, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN LEFT OR RIGHT. I HAVE TAKEN IT IN TO A FORD DEALERSHIP FOR DIAGNOSTICS THIS PAST WEEK, HOWEVER, THEY SIMPLY BLEW ME OFF, STATING THAT THERE WAS RECALL FOR THE PROBLEM. I TOOK THE VEHICLE TO MY PRIVATE MECHANIC YESTERDAY AND HIS DIAGNOSIS WAS THAT THE ELECTRONIC EPAS MODULE WITHIN THE POWER STEERING SYSTEM FAILED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000 MILES. I HAVE HAD THE FOUR TIRES REPLACED ALSO YESTERDAY AND I GOT MERELY SOME RELIEF FROM THE STIFF STEERING WHEEL WHEN DRIVING FAST, AS OPPOSED TO WHEN I DRIVE SLOWLY. IN FACT, THE STEERING STIFFENS COMPLETELY WHEN MOVING THE VEHICLE FROM A PARKED POSITION.
Steering, Oct 3, 2017
I STARTED THE ENGINE OF MY FORD FOCUS AND A WARNING LIGHT CAME ON THAT SAID STEERING ASSIST MALFUNCTION. AT THIS TIME, I NOTICED THAT MY STEERING WHEEL WOULD NOT TURN. MY CAR WAS IN PARK. I THEN TRIED PUTTING MY CAR IN REVERSE AND TURNING THE WHEEL. IT ALSO WOULD NOT TURN. I THEN PUT MY CAR BACK IN DRIVE AND RETURNED TO MY PARKING SPACE. I SHUT THE CAR OFF. A BIT LATER ON, I RESTARTED THE ENGINE TO SEE IF THE PROBLEM WOULD REOCCUR. NO WARNING LIGHT CAME ON AND I WAS ABLE TO TURN THE WHEEL JUST FINE. I HAD THE CAR TOWED TO A FORD DEALERSHIP BECAUSE I WAS AFRAID TO DRIVE IT. THE MECHANIC AT THE DEALERSHIP INFORMED ME THAT THE SAME EVENT OCCURRED FOR HIM ONE TIME, BUT THEN NEVER AGAIN. HE ALSO WAS UNABLE TO FIND ANYTHING WRONG WITH THE STEERING DURING HIS INVESTIGATION OF IT. I WOULD LIKE THIS MATTER LOOKED INTO BECAUSE IT IS A SAFETY ISSUE. ALSO, THERE MUST BE A MALFUNCTION SOMEWHERE IN THE STEERING FOR THIS TO HAPPEN.
Air bags, Seat belts, Oct 3, 2017, crash
MY SON WAS STOPPED BEHIND ANOTHER STOPPED CAR ON A 2 LANE HIGHWAY, AS A CAR 2 IN FRONT OF HIM WAS PREPARING TO MAKE A LEFT TURN. THE PERSON TRAVELING BEHIND MY SON, WAS LOOKING INTO HIS REARVIEW MIRROR AT HIS CHILDREN IN THE BACK SEAT AND FAILED TO STOP. INSTEAD, AT FULL SPEED (45-55MPH) HE REARENDED MY SON IN THE FORD FOCUS THEREBY PUSHING HIM INTO THE CAR IN FRONT OF HIM. NO AIR BAG DEPLOYED, AND THE SEAT BELT FAILED TO LOCK CAUSING MY SON TO PLANT HIS FACE IN THE STEERING WHEEL.
Seat belts, Oct 2, 2017
TL* THE CONTACT OWNS A 2012 FORD FOCUS. UPON ATTEMPTING TO LATCH THE DRIVER SIDE SEAT BELT, IT FAILED TO LATCH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.
Steering, Sep 28, 2017
I WAS DRIVING TO WORK WHEN MY STEERING ASSIST FAULT LIGHT CAME ON ALL OF A SUDDEN I HAD NO CONTROL OF MY STEERING IN MY CAR LUCKILY I WAS ABLE TO RUN OFF THE GRASSY PART OF THE ROAD TO STOP. I HAVE BEEN READING OTHER COMPLAINTS ABOUT FAULTY POWER STEERING PROBLEMS IN 2012 FORD FOCUS. I'M THANKFUL I WAS ABLE TO STOP MY CAR SAFELY BUT SOMEONE ELSE MAY NOT BE SO LUCKY. PLEASE RECALL THIS PROBLEM BEFORE MORE PEOPLE LOSE THEIR LIFE'S OVER SOMETHING CAN NEEDS TO BE FIXED CAUSE THERE IS A PROBLEM HERE.
Steering, Sep 27, 2017
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED. THE CONTACT STATED THAT THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN LEFT OR RIGHT. IN ADDITION, WHEN THE FAILURE BEGAN APPROXIMATELY ONE YEAR AGO, IT COULD BE CORRECTED BY RESTARTING THE VEHICLE. THE CONTACT STATED THAT THE FAILURE HAS BECOME PROGRESSIVELY WORSE AND THE VEHICLE EXHIBITED A COMPLETE LOSS OF POWER STEERING ABILITY WHILE DRIVING VARIOUS SPEEDS. PHIL LONG FORD IN COLORADO SPRINGS, COLORADO DIAGNOSED THAT THE ELECTRONIC EPAS MODULE WITHIN THE POWER STEERING FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
Seat belts, Sep 27, 2017
THE DRIVER'S SIDE SEAT BELT ON MANY OCCASSIONS WOULD NOT LATCH, WAS DIFFICULT TO LATCH, AND/OR BECAME STUCK AND WOULD TAKE A GREAT AMOUNT OF FORCE TO UNLATCH. THIS HAPPENED WHILE THE VEHICLE WAS STATIONARY ON CITY STREETS. THE VEHICLE WAS TAKEN TO A FORD DEALERSHIP IN MARCH OF 2017 FOR A RECALL ON THE DOOR LATCHES AND THE SEAT BELT PROBLEM WAS REPORTED THEN. THE DRIVER'S SIDE SEAT BELT WAS REPLACED, BUT WAS NOT COVERED UNDER ANY TYPE OF WARRANTY.
Steering, Sep 21, 2017
STEERING ASSIST MALFUNCTION, CAN'T TURN THE STEERING WHEEL.
Steering, Sep 20, 2017
NO POWER STEERING. CONSTANT "STEERING ASSIST FAULT. SERVICE REQUIRED" MESSAGE
Power train, Sep 20, 2017
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL SEVERE VIBRATION IN THE VEHICLE. THE VEHICLE WAS TAKEN TO FAIRWAY FORD (2322 LAURENS ROAD GREENVILLE, SC 29607) WHERE IT WAS DIAGNOSED THAT THE CLUTCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE YEAR BEFORE, THE VEHICLE WAS SERVICED UNDER AN UNKNOWN FORD CUSTOMER SATISFACTION CAMPAIGN FOR THE SAME COMPONENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,431.
Steering, Sep 18, 2017
ON JULY 13, 2017 MY SISTER AND I WERE ON VACATION AND I PULLED IN TO FILL UP WITH GAS. GOT THE GAS, STARTED THE CAR AND A MESSAGE CAME UP STEERING ASSIST MALFUNCTION -SEE TECHNICIAN. TRIED TO DRIVE THE THE CAR AND IT WOULD NOT STEER. NO PREVIOUS WARNING AT ALL. CAR WAS STEERING GREAT UNTIL THEN. HAD TO HAVE IT TOWED. WAS IN A SMALL TOWN IN PA. WITHOUT A FORD DEALER. NEAREST FORD DEALER WAS HALF HR AWAY AND COULDN'T LOOK AT IT FOR SEVERAL DAYS. WE WERE 5 1/2 HRS FROM OUR HOME. HAD TO CALL MY SON AND BROTHER TO COME AND TOW US HOME. IT SCARES ME TO DEATH TO THINK WHAT WOULD HAVE HAPPENED HAD I BEEN DRIVING ON THE HIGHWAY. TOOK IT TO MY DEALER AND THEY SAID IT WAS THE STEERING RACK AND MODULE ASSEMBLY. WANTED TO CHARGE ME $2300.00 BUT I COMPLAINED AND THEY FINALLY CHARGED ME $1900.00. CALLED FORD BUT GOT NO WHERE WITH THEM. SAID IT WAS A CUSTOMER BILL. DOES SOMEONE HAVE TO DIE BEFORE FORD RECALLS THIS PROBLEM.
Steering, Sep 18, 2017
WHEN I BOUGHT THE CAR IN SEPTEMBER, 2015, WITHIN THE FIRST WEEK I FIRST SAW THE "STEERING ASSIST FAULT - SERVICE REQUIRED" MESSAGE WHEN I STARTED MY CAR. TURNING THE CAR OFF, THEN BACK ON AGAIN, REMOVED THE MESSAGE, AND POWER STEERING WORKED FINE. I WOULD GET THIS MESSAGE ONCE OR TWICE A MONTH, ONLY WHEN STARTING THE CAR, AND NEVER WHILE DRIVING. TURNING THE CAR OFF THEN ON AGAIN ALWAYS RESOLVED THE ISSUE. I MENTIONED IT TO THE DEALER WHEN I BROUGHT IT IN FOR ITS FIRST OIL CHANGE. THEY SAID THEY DIDN'T HAVE THE STAFF AVAILABLE ON THE WEEKEND TO FIX IT, THAT I'D NEED TO MAKE AN APPOINTMENT DURING THE WEEK TO HAVE IT LOOKED AT. BUT THE FACT THAT IT WAS ONLY HAPPENING OCCASIONALLY, IT WAS DRIVING OK AND THE ISSUE WAS RESOLVED WHEN RESTARTING THE CAR, I WAS TOLD IT WASN'T URGENT AND THE NEXT TIME I BROUGHT IT IN FOR SERVICE THEY WOULD LOOK AT IT. SO IN JANUARY, 2016, WHEN I BROUGHT IT IN FOR SERVICE AND I MENTIONED THE ISSUE, THEY LOOKED FOR THE ERROR CODE BUT COULDN'T SEE IT, SO THERE WAS NOTHING TO FIX. I KEPT GETTING THE STEERING ASSIST FAULT MESSAGE ABOUT ONCE OR TWICE A MONTH, ONLY WHEN STARTING THE CAR, AND IT WOULD RESOLVE WHEN RESTARTING THE CAR. IN AUGUST 2017 I BROUGHT MY CAR TO FIRESTONE FOR INSPECTION, AND I MENTIONED IT THEN. THEY LOOKED FOR THE MESSAGE BUT COULD NOT SEE THE ERROR CODE, SO THERE WAS NOTHING TO FIX. 2 WEEKS LATER, SEPTEMBER 2017, I STARTED THE CAR, GOT THE MESSAGE, TURNED THE CAR OFF AND ON, AND GOT THE MESSAGE AGAIN. I TRIED RESTARTING MY CAR 6-7 TIMES, STILL NO POWER STEERING. I DROVE A LITTLE, STOPPED, TURNED IT OFF AND ON AGAIN, STILL NO POWER STEERING. THE DEALER SAYS IT NEEDS THE STEERING GEAR REPLACED, AND WILL COST $1700.00.
Steering, Sep 18, 2017
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING MALFUNCTION WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED MORE WHILE DRIVING AT A LOWER SPEED. THE CONTACT STATED THAT MORE FORCE WAS NEEDED TO CONTROL THE VEHICLE. THE LOCAL DEALER WAS CONTACTED (LEGACY FORD, 27225 SOUTHWEST FWY, ROSENBERG, TX, 77471, 281-342-5611) AND ADVISED THE CONTACT TO BRING IN THE VEHICLE. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Steering, Sep 17, 2017
MY POWER ASSIST STEERING FAULT LIGHT CAME ON A COUPLE DIFFERENT TIMES AND THE STEERING BECAME EXTREMELY DIFFICULT TO CONTROL. I HAD TO RESTART MY VEHICLE TO FIX THE PROBLEM. TOOK THE CAR INTO THE DEALER SHIP AND WAS TOLD THE STEERING GEAR WOULD NEED TO BE REPLACED FOR $1850. THE CAR ONLY HAS 77,000 MILES ON IT. A REPAIR LIKE THIS SHOULD NOT BE NECESSARY. I DID SOME RESEARCH AND REALIZED THIS IS A VERY COMMON SAFETY HAZARD MANY PEOPLE ARE HAVING WITH THE FORD FOCUS. I ALSO FOUND OUT FORD HAS RECALLED SEVERAL SIMILAR MAKES AND MODELS FOR THE SAME PROBLEM BUT NOT THE FORD FOCUS. THIS IS A MAJOR SAFETY HAZARD. I WAS LUCKY IT ONLY HAPPENED IN MY DRIVEWAY AND NOT WHILE DRIVING ON THE ROAD. THE CONSUMER SHOULD NOT HAVE TO PAY FOR A MANUFACTURING DEFECT. FORD NEEDS TO OWN UP TO THE PROBLEM AND ISSUE A RECALL FOR ALL VEHICLES BEFORE SOMEONE GETS SERIOUSLY HURT BY THIS. MY CAR IS NOW OUT OF COMMISSION BECAUSE I CANNOT AFFORD THE STEERING GEAR TO BE REPLACED AND I AM TO SCARED TO DRIVE IT. AT THIS POINT I HAVE NOT IDEA WHAT I AM GOING TO DO.
Power train, Electrical system, Service brakes, Sep 14, 2017
I HAVE 2012 FORD FOCUS WITH ABOUT 85,000 MILES. SINCE 2014, I'VE HAD MY TCM REPROGRAMMED SEVERAL TIMES AND THEN REPLACED IN DEC 2015 UNDER THE EXTENDED WARRANTY AFTER IT COMPLETELY STOPPED WORKING. I BROUGHT MY CAR TO FORD AGAIN IN JULY 2017 BECAUSE MY STEERING LOCKED UP WHILE I WAS ATTEMPTING TO BACK UP IN A PARKING LOT. I WAS TOLD IT WAS THE EPAS SYSTEM, AND IT WOULD COST ABOUT $1,800 TO REPLACE SINCE IT'S NOT COVERED UNDER WARRANTY. AT THEIR INSISTENCE, I PAID FOR THE REPLACEMENT. I ALSO MADE A COMPLAINT WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AT THAT TIME. SINCE JULY, I'VE HAVE BEEN BACK TO THREE FORD DEALERSHIPS - FIRST TWO TIMES BECAUSE OF A GRINDING NOISE (THEY COULDN'T DIAGNOSE IT THEN BUT HAVE SINCE SAID IT IS MY CLUTCH) AND A SECOND TIME THIS PAST TUESDAY (9/12) AFTER MY CAR BASICALLY SHORT CIRCUITED IN A PARKING LOT ON MONDAY AND IT STARTED LURCHING FORWARD WHILE TRYING TO REVERSE...SIMULTANEOUSLY MY BREAKS LOCKED UP AND MY STEERING LOCKED UP AGAIN (MY SOUND/RADIO DISPLAY/FRONT BUTTONS WERE ALSO INTERMITTENTLY NOT WORKING). JC FORD DID SOME "REPROGRAMMING" BUT SAID THEY COULDN'T DUPLICATE THE ISSUES AND TOLD ME MY CLUTCH WOULD NEED REPLACED EVENTUALLY BUT FORD WOULD NOT COVER IT UNTIL IT GOT WORSE. THEY TOLD ME THESE PROBLEMS WERE UNRELATED DESPITE ME INSISTING THEY ALL FELT SIMILAR WHILE DRIVING THE VEHICLE. YESTERDAY (WEDS, 9/13), WHILE ATTEMPTING TO TURN ONTO A HIGHWAY, MY CAR AGAIN "STALLED"/SHORT-CIRCUITED (NOT SURE WHAT EXACTLY HAPPENED - BUT THE SAME THING AS THE PREVIOUS TIMES) AND MY BREAKS LOCKED UP AND I COULDN'T MOVE THE VEHICLE FROM THE MIDDLE OF THE ROAD. FORTUNATELY, I WAS ABLE TO GET IT OUT OF THE ROAD AFTER TURNING IT OFF AND ON SEVERAL TIMES. I IMMEDIATELY TOOK IT TO A FORD NEARBY AND AM WAITING TO HEAR IF THEY FIND ANYTHING ELSE. I AM NOW SCARED TO DRIVE MY VEHICLE DESPITE FORD LOOKING AT IT AND "FIXING" IT SEVERAL TIMES.
Steering, Sep 13, 2017
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO START THE VEHICLE, A WARNING MESSAGE "STEERING ASSIST MALFUNCTION" SUDDENLY DISPLAYED AND THE STEERING WHEEL COULD NOT BE TURNED. THE VEHICLE WAS TOWED TO THE DEALER (AUTO FORD IN HAVERHALL, MA) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR AND STEERING RACK AND PINION WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 60,000.
Power train, Electrical system, Sep 12, 2017
SHUDDER WHEN TAKING OFF, SEEMS TO BE FROM 1ST TO 2ND....OR 2ND TO THIRD. I DONT REALLY KNOW. AUTOMATIC GEARBOX. AS WELL, MY RADIO WILL CRACKLE AND POP THEN "FREEZE" NO SOUND OR CONTROL OTHER THAN A VERY LOUD AND DISTRACTING STATIC AND POPPING FROM THE SPEAKERS. THIS HAS GOTTEN MUCH WORSE.
Electrical system, Sep 12, 2017
AT 48,000 MILES MY HORN STOPPED WORKING
Steering, Sep 12, 2017
I HAVE A 2012 FORD FOCUS THAT WITHOUT WARNING LOST ALL STEERING CONTROL, I HAVE CONTACTED FORD, WHO BASICALLY TOLD ME IT'S MY PROBLEM. LUCKILY, WE WERE NOT DRIVING AT THE TIME BUT THIS IS NOT AN ISOLATED INCIDENT AND SEEMS TO BE A COMMON ISSUE. MY QUESTION TO YOU IS WHAT IF THIS HAD HAPPENED ON THE INTERSTATE GOING 70MPH? HOW IS THIS SAFE FOR MYSELF OR ANYONE ELSE ON THE ROAD NEAR ME? WHY IS FORD NOT BEING HELD ACCOUNTABLE FOR THIS PROBLEM? IS IT BECAUSE PEOPLE HAVEN'T BEEN KILLED YET? THERE WAS NO WARNING, NO WAY OF KNOWING THAT THE STEERING WAS FAILING, ONE DAY IT'S FINE AND THE NEXT DAY IT WAS GONE. I DO NOT UNDERSTAND WHY THIS HAS NOT BEEN SUBJECTED TO A RECALL AS OF YET?
Latches/locks/linkages, Sep 12, 2017
2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO DRIVER AND PASSENGER DOOR LATCHES MALFUNCTION. CONSUMER REQUESTS REIMBURSEMENT FOR DOOR LATCH RECALL REPAIRS. *SMD THE CONSUMER STATED BOTH THE LEFT PASSENGER'S AND DRIVER'S SIDE DOOR LATCHES BROKE. THE DEALER AND MANUFACTURER WERE NOTIFIED. THE MANUFACTURER DENIED ASSISTANCE. UPDATED 09/12/2017*JS
Steering, Electrical system, Sep 11, 2017
THE ELECTRICAL POWER STEERING MALFUNCTION LIGHT WILL ILLUMINATE, WHEN THIS HAPPENS THIS IS A SUDDEN COMPLETE LOSS OF POWER STEERING MAKING IT IMPOSSIBLE TO STEER VEHICLE. THIS OCCURRED WHEN THE VEHICLE WAS IN PARK STATIONARY AND ALSO WHILE IN DRIVE MOVING. IT OCCASIONALLY WOULD HAPPEN. AFTER THE THIRD OR FOURTH TIME, THE MALFUNCTION LIGHT REMAINED ILLUMINATED AND POWER STEERING LOSS REMAINED DESPITE TRY TO RESTART CAR, THIS FINAL TIME IT DID NOT SHUT OFF PROBLEM. TOOK VEHICLE INTO FORD WHERE I HAD TO PAY FOR A COMPLETE NEW STEERING RACK AND CBM. COST $2,000 AT FORD DEALERSHIP.
Power train, Vehicle speed control, Other or unspecified, Sep 9, 2017
TAKATA INFLATORS: THIS VEHICLE IN THE "DRIVE GEAR" LUNGES WHEN GAS IS PRESSED AND QUICKLY TAKES OFF AT THE SLIGHTEST PRESS OF GAS MAKING FOR A DANGEROUS TAKE OFF FROM STOP LIGHTS AND TRAFFIC SIGNS WHILE ON MAJOR ROADWAYS. THIS VEHICLE WHEN PLACED IN THE "PARK GEAR" JERKS WHEN PLACED IN PARK AND FEELS AS IF IT WILL ROLL BACKWARDS WHILE IN PARKING LOTS OR HOME DRIVEWAY. THE VEHICLE HAS BEEN REPORTED MULTIPLE TIMES TO FORD DEALER FOR ASSESSMENT AND/OR REPAIR AS "SHAKING" AND "SHIMMIES" WHILE DRIVING, TO PREVENT THIS FEELING, THE EMERGENCY BRAKE IS USED OFTEN. ONCE, THE VEHICLE ACTUALLY ROLLED BACKWARDS IN THE THE "DRIVE" GEAR BUT WAS IDENTIFIED AS A DEFECT AND REPAIRED BY A FORD DEALER. WHEN PLACED IN "DRIVE" AT THAT TIME IT WAS SHOWING ON THE DASH AS IN "PARK". THIS TOO WAS CORRECTED BY FORD DEALER BY REPLACING TCM. ALTHOUGH REPAIRS HAVE BEEN MADE TO THIS VEHICLE SINCE PURCHASE, IT CONTINUES TO OFTEN SHAKE AND SHIMMY APPEARING TO CONTINUE TO HAVE ISSUES. AS OWNER, I WAS NOT NOTIFIED OF THE LATEST RECALL PART PRIOR TO MY WARRANTY EXPIRING WHICH MAY HAVE FURTHER RESOLVED SOME OF THE LINGERING ISSUES. TCM HAS BEEN REPLACED, THE CLUTCH REPLACED MORE THAN ONCE,OR TCM REPROGRAMMED DURING MULTIPLE VISITS TO THE FORD DEALER.