2012 Ford Focus

Problems, recalls and owner-reported issues

Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.

Complaints by model year
  1. 3,801

Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.

Primary concernPower train1,459 reports · 38% of complaints
Owner complaints3,801Filed with NHTSA
Recall relationship8 safety recallsNHTSA campaign records

What owners report most often

  1. Power train1,459
  2. Steering933
  3. Engine477
  4. Electrical system366
  5. Other or unspecified359
  6. Structure332
  7. Fuel/propulsion system287
  8. Vehicle speed control170

Recalls and investigations

  1. Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026

    Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.

    An engine that stalls while driving increases the risk of a crash.

    Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.

    Campaign 26V369000 on NHTSA.gov

  2. Latches/locks/linkages, doors, latchJun 8, 2020

    Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

    Campaign 20V331000 on NHTSA.gov

  3. Fuel system, gasoline, storageJul 5, 2019

    Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.

    The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.

    Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.

    Campaign 19V515000 on NHTSA.gov

  4. Fuel system, gasoline, storageOct 22, 2018

    Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.

    The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.

    Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.

    Campaign 18V735000 on NHTSA.gov

  5. Latches/locks/linkages, doors, latchSep 6, 2016

    Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

    Campaign 16V643000 on NHTSA.gov

  6. Exterior lightingAug 1, 2013

    Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."

    Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.

    Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.

    Campaign 13V335000 on NHTSA.gov

  7. EquipmentOct 2, 2012

    This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.

    Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.

    Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.

    Campaign 12E035000 on NHTSA.gov

  8. Visibility, windshield wiper/washer, switch/wiringApr 5, 2012

    FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.

    WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.

    FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

    Campaign 12V149000 on NHTSA.gov

Representative owner complaints

3,801 reports, newest first.

  1. Steering, Sep 9, 2017

    WHILE DRIVING ON THE HIGHWAY ON 9/8/2017, MY POWER STEERING GAVE OUT, NO WARNING AND EXTREMELY DANGEROUS. MY STEERING WHEEL BECAME EXTREMELY HARD AND IT MADE IT EXTREMELY DIFFICULT TO CONTROL THE CAR.

  2. Steering, Sep 8, 2017

    MY COMPLAINT INVOLVES THE POWER STEERING GEAR THAT NEEDED TO BE REPLACED IN MY 2012 FORD FOCUS. THE POWER STEERING WOULD FAIL WHILE PARKED AND DRIVING WHICH PUT ME INTO A COUPLE VERY DANGEROUS SITUATIONS WHILE DRIVING. I AM REQUESTING A RECALL BY FORD OF THE POWER STEERING GEAR.

  3. Steering, Sep 8, 2017

    I STARTED MY CAR IN THE DRIVEWAY AND I WAS ALERTED TO THE MESSAGE "STEERING ASSIST FAULT, SERVICE REQUIRED" AND I WAS UNABLE TO STEER MY CAR OUT OF THE DRIVEWAY, IT WAS VERY HARD TO MOVE THE STEERING WHEEL, TOTALLY UNSAFE TO DRIVE. MY CAR IS OUT OF WARRANTY NOW. I'LL HAVE TO PAY A HEFTY $1000-$2000 FOR THIS REPAIR. FORD SHOULD DEFINITELY RECALL THE STEERING ISSUE IN THE FORD FOCUS AS THERE HAS BEEN HUNDREDS OF COMPLAINTS. IT IS SO UNFAIR TO HAVE CUSTOMERS PAY THIS OUT OF POCKET WHEN CLEARLY IT IS A MANUFACTURING DEFECT AND NOT AT ALL CAUSED BY THE ACTIONS OF THE DRIVER. MY 2012 FORD FOCUS HAS GIVEN ME PROBLEM AFTER PROBLEM IN THE 2 YEARS I HAVE HAD IT. SO FRUSTRATED AND UNHAPPY WITH THIS CAR.

  4. Steering, Sep 7, 2017

    THE POWER STEERING JUST QUITS WORKING AND THE STEERING WHEEL LOCKS UP WHILE DRIVE. WE HAD TO PARK THE VEHICLE BECAUSE IT JUST ISN'T SAFE TO DRIVE, WE ARE EITHER GOING TO GET INTO A HEAD ON COLLISION OR DRIVE OFF THE ROAD IF WE DRIVE IT LIKE THIS. THERE IS NO CHECK ENGINE LIGHT, AND FORD WON'T FIX IT SINCE IT IS PAST WARRANTY, WE ONLY HAVE 45,000 MILE ON THIS CAR, IT SHOULD BE SAFER THAN THIS.

  5. Power train, Sep 6, 2017

    ENGINE STARTED GROWLING AND BECAME VERY SLUGGISH. AT STOP LIGHTS OR EVEN IN TRAFFIC, THE ENGINE WOULD SHUT OFF CAUSING FOR A DANGEROUS SITUATION. HAD VEHICLE REPAIRED IN APRIL AND NOW THE SAME TROUBLES ARE STARTING TO APPEAR AGAIN.

  6. Power train, Engine, Sep 6, 2017

    THE CHECK ENGINE LIGHT WILL NOT TURN OFF, THE DOOR SENSORS KEEP RINGING, AND THE TRANSMISSION DOES NOT SHIFT PROPERLY AMD ROOLS BACKWARDS WHEN I APPLY THE BRAKES

  7. Steering, Sep 5, 2017

    WHILST IN MOTION AND ON A CITY STREET, I COULD NO LONGER CONTROL THE STEERING WHEEL OF MY VEHICLE. IT RESISTED MY CONTROL LIKE IT HAD A MIND OF ITS OWN, AND I HAD TO USE EXTREME FORCE TO GET IT TO TURN WHERE I WANTED IT TO AND PULL OVER. SEEMED TO DRIFT EVEN WHEN GOING STRAIGHT. WARNING LIGHT THEN APPEARED ON SCREEN THAT SAID SOMETHING LIKE "STEERING ASSIST MALFUNCTION". THIS MALFUNCTION CAN OCCUR AT ANY MOMENT, AND NOTHING IN PARTICULAR SEEMED TO TRIGGER IT. UPON FURTHER RESEARCH, IT SEEMS THIS IS A PROBLEM MANY PEOPLE HAVE HAD WITH POWER STEERING AND HAS PUT MANY IN DANGER.

  8. Structure, Sep 5, 2017

    TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR OPENED WHILE DRIVING 65 MPH AND WOULD NOT SHUT. THE PASSENGER DOOR WARNING INDICATOR ILLUMINATED. THE CONTACT WRAPPED THE SEAT BELT AROUND THE DOOR TO KEEP IT SHUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 46,697.

  9. Steering, Sep 5, 2017

    TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 40 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT TURNED THE VEHICLE OFF, WAITED TEN SECONDS, RESTARTED THE VEHICLE, AND IT RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO MAC HEIK FORD LINCOLN (LOCATED AT 7201 N INTERSTATE HWY 35, GEORGETOWN, TX 78628, (512) 930-3673) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS12222912. THE APPROXIMATE FAILURE MILEAGE WAS 12,225.

  10. Seat belts, Other or unspecified, Sep 5, 2017

    TAKATA RECALL WHILE DRIVING MY SEAT BELTS LOCK SO TIGHT I HAVE TO UNBUCKLE THEM BECAUSE THEY WON'T COME LOSE.

  11. Other or unspecified, Sep 1, 2017

    TRANSMISSION MALFUNCTION CAR STOP WORKING

  12. Steering, Aug 31, 2017

    DRIVING DOWN MY PARKING GARAGE AT WORK WHEN POWER STEERING WENT OUT SUDDENLY CAUSING ME TO STRUGGLE TO CONTROL THE VEHICLE. NEARLY HIT 3 DIFFERENT CARS ATTEMPTING TO PULL INTO A SAFE PLACE TO STOP. HAD TO GET TOWED TO FORD DEALERSHIP AS IT WAS NOT WORKING. KNOWN ISSUE. *TR

  13. Power train, Other or unspecified, Aug 31, 2017

    TRANSMISSION SHUTTERS, AND DRIVER DOOR OPENS UP WHILE DRIVING.17 YEAR OLD SON DRIVES THIS CAR WORRIED ABOUT HIS SAFETY. SCREEN SHOT THIS DOCUMENT! !!!

  14. Steering, Power train, Aug 30, 2017

    POWER STEERING ASSIST FAULT CAME ON RIGHT AFTER STARTING VEHICLE. WAS UNABLE TO MOVE THE STEERING WHEEL. KEPT SHUTTING CAR DOWN AND RESTARTING BUT TO NO AVAIL. THE PREVIOUS DAY WHILE ON THE FREEWAY IN COMMUTER TRAFFIC DAY THE ONGOING TRANSMISSION PROBLEM THAT 2 DIFFERENT LOCAL FORD SERVICE CENTERS WORKED ON 3 SEPARATE OCCASIONS. THE 1ST TIME I WAS TOLD THEY REPLACED THE TRANSMISSION. THE FOLLOWING TIMES THEY REPLACE A COMPETENT AND RE-PROGRAMED IT. AS SOON AS I LEFT THE SERVICE CENTER I COULD TELL NOTHING WAS DONE. I CALLED THE SERVICE REP BACK AND HE SAID IT WAS "ADAPTIVE" AND I NEEDED TO ALLOW IT TIME TO ADAPT. I WAS TOLD I HAD A CRACKED MOTOR MOUNT. I TOLD HIM IT HAD TO BE CAUSED BY THE VIOLENT JERKING OF THE TRANSMISSION WHEN ACCELERATING REGARDLESS OF THE CIRCUMSTANCES. IN STOP AND GO CITY TRAFFIC I HAVE BEEN CLOSE SEVERAL TIMES TO BEING REAR ENDED BECAUSE OF ITS JERKING /HESITATION/ACCELERATION. TOW TRUCK DRIVER COULD NOT MOVE THE WHEEL. VEHICLE FINALLY TOWED TO LOCAL DEALER. MY EXTENDED WARRANTY HAS BEEN COVERING THE TRANSMISSION REPAIRS BUT WAS TOLD THE SAFETY PROBLEM ON THE STEERING WAS NOT COVERED UNDER THE WARRANTY. I'M TOLD TO FORK OVER 2K + TO FIX THE STEERING BEFORE THEY WOULD ATTEMPT SERVICING THE TRANSMISSION. FORD KNOWS THEY HAVE PROBLEMS WITH STEERING AND TRANSMISSION BUT FAIL TO CORRECT THEM. THE STEERING HAS BEEN DOCUMENTED ABOUT GOING OUT ON DRIVERS AT HIGH RATE OF SPEEDS ON THE FREEWAY. FORD IS INTENTIONALLY RISKING THE LIVES OF FOCUS OWNERS AND PASSENGERS. THIS IS A SERIOUS SAFETY ISSUE THAT FORD NEEDS TO CORRECT NOW BY IMMEDIATE RECALL. IT'S OBVIOUS THEY GAVE NO IDEA HOW TO CORRECT THE TRANSMISSION PROBLEM.

  15. Steering, Aug 30, 2017

    LOSE POWER STEERING SUDDENLY AND WITHOUT WARNING WHILE IN MOTION, CAUSING INCREASED EFFORT NEEDED FOR STEERING.

  16. Other or unspecified, Aug 30, 2017

    DRIVING CAR-- AND DOOR SPRUNG OPEN-- WILL NOT CLOSE. I RECEIVED NOTICE THIS WAS A RECALL BUT SHOP STATES THEY DID NOT HAVE PART AND DID NOT KNOW WHEN IT WOULD COME IN, I AM STILL WAITING, AND SINCE THE DOOR HAS FAILED.

  17. Seat belts, Aug 30, 2017

    DRIVERS SEAT BELT MALFUNCTION, BELT DOES NOT LATCH. CAR WAS PARKED WHEN THIS OCCURED.

  18. Engine, Aug 27, 2017

    YESTERDAY MY CAR WAS FINE ON MY WAY TO WORK I GO TO LEAVE WORK LIGHT COMES ON SAYS TRANSMISSION FAILURE SERVICE IMMEDIATELY.THE CAR BEGAN TO SHIFT OUT OF GEARS AND RUNNING RPMS UP NEVER HAD ANY TROUBLE WITH THAT UNTIL YESTERDAY.YOU CAN DRIVE MINE AS MANUAL OR AUTOMATIC I TRIED TO SWITCH OVER TO MANUAL WOULD NOT CHANGE GEARS AT ALL

  19. Steering, Aug 25, 2017

    TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. MIKE BASS FORD (LOCATED AT 5050 DETROIT ROAD, VILLAGE OF SHEFFIELD, OH) WAS CONTACTED AND DIAGNOSED THAT THE BATTERY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,289.

  20. Electrical system, Visibility/wiper, Aug 25, 2017, fire

    AS I WAS DRIVING APPROXIMATELY 60-65MPH ON THE GARDEN STATE PARKWAY MY WINDSHIELD WIPERS CAME ON WITHOUT ME TELLING THEM TO. THEY CYCLED THROUGH FAST, NORMAL, INTERMITTENT, OFF FOR 60-90 SECONDS PER CYCLE. AFTER THE SECOND CYCLE I DECIDED TO EXIT THE HIGHWAY AND FIND A PLACE TO PARK AND SHUT THE CAR OFF. I THEN HEAR A THUD AS I COME TO A LIGHT, 30 SECONDS LATER I SEE SMOKE. I PULL INTO THE PARKING LOT AND SEE LOTS OF SMOKE AND SOME FLAMES COMING FROM UNDER MY HOOD. I TURN OFF THE CAR AND THE WIPERS KEEP GOING. I GET OUT AND CALL 911 AND WITHIN A FEW MINUTES MY CAR IS ENGULFED IN FLAMES.

  21. Steering, Aug 23, 2017

    WHILE BACKING OUT OF OUR GARAGE I NOTICED A STRANGE NOISE WHEN I TURNED THE STEERING WHEEL. THE SAME NOISE OCCURRED WHEN I HAD TO TURN THE STEERING WHEEL TO ENTER THE GARAGE.( MAKES THE NOISE EVERY TIME YOU DRIVE IT NOW.) I HAD A LOCAL MECHANIC FRIEND CHECK IT AND HE SAID TO TAKE IT TO THE DEALER TO RUN DIAGNOSTICS AND TO DRIVE IT AS LITTLE AS POSSIBLE. THE NEAREST DEALER IS 20+ MILES AWAY. I MADE AN APPOINTMENT AND HERE IS THE DIAGNOSES: FOUND THAT THE NOISE IS INTERNAL TO THE EPAS GEAR. STEERING GEAR REPLACEMENT AND ALIGNMENT $1596.49 INSTALLED PLUS TAX. I HAD TO PAY A $95 DIAGNOSTIC FEE TO FIND THIS OUT. THE CAR HAS 61094 MILES ON IT, SO IT IS OUT OF WARRANTY AND THE FORD FOCUS HAS NOT HAD A RECALL FOR THIS PROBLEM. MANY OTHER FORD MODELS WITH THE SAME STEERING MECHANISM HAVE BEEN RECALLED, WHY NOT THIS ONE! SO NOW IT IS SITTING IN THE GARAGE WAITING ON THE PART TO COME IN SO I CAN TAKE IT BACK TO THE DEALER AND HAVE IT, HOPEFULLY FIXED TO BE SAFE. HOPING FOR A RECALL TO GET MY MONEY BACK.

  22. Air bags, Aug 18, 2017, crash

    TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 25 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE DUE TO A WATER BOTTLE THAT BECAME LODGED BETWEEN THE BRAKE PEDAL AND THE FLOORBOARD. NONE OF THE AIR BAGS DEPLOYED IN THE VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED AN INJURY TO THE LEFT ARM DUE TO THE SEAT BELT SEIZING UPON IMPACT ON THE CONTACT'S ARM. MEDICAL ATTENTION WAS NOT REQUIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000.

  23. Latches/locks/linkages, Engine, Aug 17, 2017

    TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2017. THE DEALER (ROBERTS MOTORS, 4350 N ALBY ST, ALTON, IL, 62002) WAS CONTACTED AT 855-999-5497 AND STATED THAT THE EARLIEST SCHEDULE FOR AN APPOINTMENT WAS APRIL 2,, 2018. THE CONTACT STATED THAT WAS UNREASONABLE, BUT TOOK THE APPOINTMENT ANYWAY. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE PER THE RECALL. IN ADDITION, THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE SAME DEALER ON A FEW OCCASIONS AND WAS INFORMED THAT THERE WAS AN EXHAUST ISSUE. WHEN THE VEHICLE WAS DIAGNOSED A SECOND TIME, IT PASSED THE EMISSIONS TEST. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

  24. Steering, Power train, Aug 17, 2017

    WHILE DRIVING DOWN THE FREEWAY AT 60 MPH THE INSPECTION LIGHT CAME ON AND A MESSAGE STATING THE POWER ASSIST HAS FAULTED AND REQUIRES MAINTENANCE. WHEN I ATTEMPTED TO PULL OFF AT THE NEXT OFF RAMP THE CAR WAS EXTREMELY DIFFICULT TO MANEUVER AND I ALMOST WENT OF THE SIDE OF THE RAMP. I HAD TO STRUGGLE TO GET THE CAR HOME.

  25. Steering, Aug 15, 2017

    POWER STEERING FAILURE, UPON STARTING CAR DASH LIGHTS WARNS OF POWER STEERING FAILURE. AT FIRST WE COULD TURN CAR OFF AND RESTART CAR AND THEN IT WOULD FUNCTION. THIS WAS LAST YEAR WHEN FALL AND WINTER CAME WE HAD NO MORE PROBLEMS, AS SUMMER CAME THIS YEAR WITH HIGH HEAT IT WOULD NOT FUNCTION AT ALL NOW.