2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints
3,801 reports, newest first.
Power train, Aug 14, 2017
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE JERKED VIOLENTLY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED WHILE DRIVING. THE FAILURE RECURRED ONCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO KEYSTONE FORD LOCATED IN CHAMBERSBURG, PA WHERE THE TRANSMISSION WAS UPDATED AND THE CONTROL SWITCH OF THE TRANSMISSION WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 79,798.
Steering, Aug 14, 2017
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 10 MPH, THE STEERING MALFUNCTION WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED AND THE VEHICLE BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT AN UNKNOWN LOCAL DEALER SCHEDULED A DIAGNOSTIC TEST IN THE NEXT 15 DAYS. THE CONTACT WAS CONCERNED THAT, DUE TO HER SMALL STATURE, IT WOULD BE UNSAFE TO OPERATE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT ATTEMPTED TO CONTACT FORD MOTOR COMPANY, BUT WAS UNABLE TO DO SO. THE APPROXIMATE FAILURE MILEAGE WAS 99,450.
Engine, Aug 9, 2017
FORD FOCUS TRANSMISSION MODULE REGULATOR RECALL. I HAVE HAD TO TAKE MY VEHICLE TO THE DEALER 5 TIMES FOR ISSUES THAT I FEEL ARE RELATED TO THIS MATTER. IN APRIL, I WAS DRIVING WHEN I LOST TOTAL POWER OF MY CAR AND THEN IT LURCHED FORWARD AS THE RPM'S RAN OVER THE TOP. I DROVE IT APPROXIMATELY 5 MILES TO MY HOME WHERE I HAD IT PICKED UP AND TOWED TO LARRY HILL FORD, CLEVELAND, TN. I HAD THE CHECK ENGINE LIGHT ON AGAIN LAST WEEK AND DROVE THERE AND THEY TOLD ME IT WAS FINE TO DRIVE WHILE THEY ORDERED A PART. TODAY, I STALLED OUT COMPLETELY WHILE ACCELERATING ON 25TH STREET (ON MY LUNCH HOUR). I HAD TO CALL A TOW FOR THE 2ND TIME. I BELIEVE MY SAFETY TO BE IN QUESTION AS I CONTINUE TO DRIVE THIS CAR AND FORD DOES NOT FIX THE ISSUE NOR HAVE THEY OFFERED ME ANY TYPE OF BUYOUT OR TRADE OR COMPENSATION FOR THE CONSTANT PROBLEMS NOT EVEN RELATED TO MY SAFETY WHILE DRIVING.
Structure, Aug 8, 2017
I RECEIVED A NOTICE OF RECALL FROM FORD IN OCTOBER 2016 (RE: DOOR LATCH). I ATTEMPTED TO GET MY SCHEDULED FOR REPAIRS AND WAS TOLD THAT THEY DID NOT HAVE THE PARTS, BUT WHEN THEY HAVE PARTS THEY WOULD CONTACT ME. I TOOK MY VEHICLE IN FOR SCHEDULED MAINTENANCE (AND SOME OTHER ISSUES) FEB/MARCH. 2017 AND ASKED THAT THEY REPAIR MY VEHICLE FOR THIS SAME RECALL. AGAIN, TOLD THEY DID NOT HAVE PARTS, BUT WOULD LET US KNOW WHEN THEY DID. I MADE AN APPOINTMENT WITH THE DEALERSHIP (AGAIN) FOR AUGUST 2017 TO HAVE VEHICLE LOOKED AT FOR WARRANTY WORK AND HAVE THE RECALL FIXED. WHEN I PICKED UP THE VEHICLE I WAS TOLD THEY STILL DID NOT HAVE PARTS, BUT SHOULD HAVE THEM NEXT WEEK (CURRENT WEEK) AND WILL CALL WHEN THEY COME IN AND I CAN GET IT FIXED. I HAVE RECEIVED AT LEAST 2 LETTERS FROM FORD STATING I NEED TO GET THIS RECALL FIXED; BUT, THE DEALERSHIP (SAME ONE EACH TIME) DOES NOT CALL WHEN PART COMES IN AND HAS FAILED TO REPAIR MY VEHICLE AFTER MULTIPLE ATTEMPTS. DEALERSHIP: MARSHALL FORD IN OFALLON, MO 63366.
Steering, Aug 7, 2017
MY STEERING WHEEL IS LOCKING UP WHILE I AM DRIVING. I AM ON THE HIGHWAY ALMOST EVERY DAY. I HAD TO JERK IT BACK BECAUSE I WAS DRIVING INTO ANOTHER CAR IN THE OTHER LANE. I WILL TRY AND CHANGE LANES AND IT LOCKS, THEN POPS BACK TO ABLE TO STEER. SOMEONE IS GOING TO DIE FROM THIS! THIS NEEDS TO BE A RECALL! IT;S BAD ENOUGH I HAVE HAD MY TRANSMISSION REPLACED 3 TIMES IN ONE YEAR....
Steering, Aug 7, 2017, crash
TL* THE CONTACT OWNED A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS AN ABNORMAL NOISE AND THE STEERING SEIZED. THE CONTACT CRASHED INTO A TELEPHONE POLE. THE DRIVER'S SIDE AIR BAG DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE ARMS, A BROKEN NOSE, AND BLACK EYES. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. UPDATED 10/18/17*LJ CONSUMER STATED "I'D ONLY HAD THE CAR 3 WEEKS WHEN THE STEERING FROZE AND THE STEERING WHEEL WOULD NOT MOVE. IT WAS GOING LEFT WHEN IT HIT THE POLE." NO VIN AVAILABLE. UPDATED 10/4/18*JB
Power train, Aug 7, 2017, crash
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION, JERKING, AND HESITATION. AS A RESULT, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE FAILURE OCCURRED AND THE VEHICLE WAS TAKEN TO ALL AMERICAN FORD WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE HAD NUMEROUS SOFTWARE UPDATES AND THE CLUTCH WAS REPLACED PREVIOUSLY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 128-21707. THE CONTACT WAS REFERRED TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 37,505.
Steering, Aug 5, 2017
STEERING LOCKED AFTER STARTING CAR - INDICATOR LIGHT ON DASH "I" TURNED CAR OFF AND BACK ON SEVERAL TIMES FINALLY INDICATOR DISAPPEARED AND NORMAL STEERING RETURNED - LOOKED ON LINE FOR SIMILAR EVENTS AND FOUND OTHER REPORTS FOR SAME EVENTS . HAD CAR TOWED IN TO FORD DEALERSHIP THEY HAVEN'T BEEN ABLE TO REPRODUCE EVENT AND INDICATE THEY HAVE NEVER SEEN THIS BEFORE - MAJOR CONCERN THAT COULD HAPPEN WHEN VEHICLE MOVING
Power train, Aug 4, 2017
SOMETIMES IT WON'T GO IN REVERSE, IT STUTTERS, SHUDDERS, STALLS (WHICH IS NOT GREAT WHEN TRYING TO PULL OUT IN TRAFFIC OR MAKE A TURN) WON'T GO INTO GEAR (SHIFT). BROUGHT IT IN FOR TCM RECALL AND THEY FIXED AND EXTENDED ORIGINAL WARRANTY TO 100,000 MILES BUT NOW IT'S PAST THAT, MY EXTENDED WARRANTY IS UP. TOOK IT AGAIN TO DEALER BECAUSE OF TRANS AND THEY WANTED $170.00 JUST TO LOOK AT IT. I'M ON A FIXED INCOME AND JUST DON'T HAVE THE EXTRA. I HAD IT "FIXED" BY A MECHANIC FRIEND AT HIS SHOP AND HE SAID THIS IS AN ONGOING PROBLEM WITH THIS PARTICULAR TRANSMISSION! IT HAS NOW BECOME A SAFETY ISSUE AND I DON'T KNOW WHAT TO DO! SOMETHING NEEDS TO BE DONE! FORD NEEDS TO MAKE GOOD ON THIS!
Power train, Aug 3, 2017
WHEN DRIVING ON CITY STREET TO HAVE THE "CHECK ENGINE" LIGHT CHECKED, THE AUTOMATIC TRANSMISSION WOULD GO OUT OF GEAR, THE ENGINE WOULD REV UP, THEN THE TRANSMISSION WOULD SLAM BACK INTO 1ST GEAR MOMENTARILY, THEN SHIFT TO A MUCH LOWER GEAR (3RD?), MOVING AT AN UNSAFE SPEED FOR THE TRAFFIC CONDITIONS, THEN SLAM BACK INTO 1ST GEAR AGAIN BEFORE STARTING THE WHOLE PROCESS OVER AGAIN. MOVING FROM A STOP, THE SAME THING WOULD HAPPEN. NOR WOULD IT ENGAGE REVERSE TO BACK UP TO PARK; IT WOULD ONLY REV UP. THIS CAR IS UNSAFE TO DRIVE ANYWHERE! FORD NEEDS TO RECALL THIS TRANSMISSION ASAP, AT NO COST & PERMANENTLY FIX THE ONGOING PROBLEMS WITH IT, NOT JUST BANDAID FIXES.
Latches/locks/linkages, Aug 3, 2017
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT MATTHEWS FORD (LOCATED AT 100 W. LANCASTER AVENUE, PAOLI, PA 19301, TEL: (610) 644-4700) WAS CONTACTED. THE CONTACT WAS NOTIFIED THAT THE MANUFACTURER HAD NOT YET PROVIDED THE REMEDY PARTS. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Steering, Aug 3, 2017
THE POWER STEERING IS CURRENTLY NOT WORKING. IT IS LIKE DRIVING A CAR WITHOUT POWER STEERING AT ALL. HAVE TO MANUALLY TURN AND MANEUVER THE CAR. IT IS ESTIMATED THAT THE WHOLE STEERING COLUMN WILL HAVE TO BE REPLACED WHICH WILL COST $1,500 WHICH SHOULD BE COVERED BY THE FORD MANUFACTURER. THE VEHICLE WAS STATIONARY WHEN THE PROBLEM WAS DETECTED BY THE COMPUTER SYSTEM IN THE CAR. CHECKED THE STEERING FLUID TO MAKE SURE THAT IT WAS NOT LOW OR LEAKING AND THIS WAS NOT THE CASE.
Steering, Jul 31, 2017
POWER STEERING ASSIST FAILURE, FIRST INDICATION OF ISSUE HAPPENED TWO DAYS AGO AT APPROXIMATELY 104,000 MILES. CLEARED ITS SELF WHEN CAR WAS PUT INTO GEAR, SECOND INDICATION WAS IN DRIVE WAY AND A RESTART CLEARED PROBLEM. ISSUE HAS GOTTEN PROGRESSIVELY WORSE DAILY. I'M NOT RISKING MY FAMILY DRIVING THE CAR UNTIL I TALK TO THE DEALER. THIS IS A KNOWN SERIOUS SAFETY ISSUE AND THE BUYERS OF THIS CAR DESERVE TO BE WARNED AND COMPENSATED WITH A FIX. INNOCENT PERSONS WILL DIE FROM THIS WHILE FORD IS APPARENTLY SILENT OR WAITING ON THEIR SUPPLIER TO STEP UP. NHTSA STEP IT UP NOW!!!
Steering, Jul 31, 2017
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A LEFT TURN INTO A PARKING LOT, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO RUSTYECK FORD LOCATED IN WICHITA, KS WHERE IT WAS DIAGNOSED THAT THE CONTROL MOTOR OF THE STEERING WHEEL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
Steering, Jul 29, 2017
STEERING WHEEL IS LOCKING UP AT SLOW SPEEDS. ELECTRONIC ASSISTED POWER STEERING. RECENTLY, HAD THE TRANSMISSION RECALL TAKEN CARE OF. SOON AFTER THE STEERING STARTED LOCKING UP WHEN I WOULD LEAVE A PARKING LOT AND HAS HAPPENED SEVERAL TIMES SINCE.
Engine, Jul 27, 2017
WHILE DRIVING LOCALLY AT SPEEDS LOWER THAN 40MPH OR EVEN STAYING IDLE WHILE USING AC THE ENGINE STARTS TO OVERHEAT AND AN ALERT POPS UP ON THE DASH STATING THAT THE ENGINE HAS OVERHEATED. ONCE AC IS TURNED OFF TEMPERATURE RETURNS TO NORMAL AND NO ISSUES REMAIN. NO OVERHEATING HAS OCCURRED WHILE ON HIGHWAY AS OF YET.
Steering, Jul 27, 2017
THE POWER STEERING ('EPAS' - ELECTRIC POWER-ASSISTED STEERING) SYSTEM FAILED IN MY 2012 FORD FOCUS ON 7/15/2016. THE POWER LOSS WAS INTERMITTENT AND UNEXPECTED AT FIRST, RANDOMLY SHUTTING OFF UPON VEHICLE START-UP, OR SHORTLY THEREAFTER. THE POWER STEERING EVENTUALLY EXPERIENCED FULL FAILURE ON JULY 15TH, 2016 AND REMAINS INOPERABLE TO THIS DAY, LEAVING ME TO DEAL WITH COMPLETE MANUAL STEERING ONLY. AS A RESULT OF THE FAILURE, STEERING EFFORT HAS INCREASED TREMENDOUSLY DURING STATIONARY AND LOW SPEED MANEUVERING. IT ALSO MAKES CONTROLLING THE STEERING WHEEL AND VEHICLE UNDER BUMPY ROAD CONDITIONS TROUBLESOME AT ALL SPEEDS, AS WELL AS AVOIDING LANE DRIFT AT ALL SPEEDS. THE MOST CONCERNING RESULT OF THIS POWER STEERING FAILURE IS DEALING WITH BUMPY ROAD CONDITIONS, INCLUDING POTHOLES, WHICH CAN JERK THE STEERING WHEEL FROM MY GRIP AT TIMES AND VEER THE VEHICLE INTO ANOTHER LANE, OR WORSE, AN OPPOSING LANE OF TRAFFIC. THIS HAS AT TIMES CAUSED MILD INJURY TO MY WRISTS AND OCCASIONALLY STRAIN IN MY ELBOWS WHEN DEALING WITH SUDDEN JERKS AS WELL AS THE IMMENSE EFFORT REQUIRED TO TURN THE STEERING WHEEL IN STATIONARY OR LOW-SPEED MANEUVERING SITUATIONS. I AM A HEALTHY AND PHYSICALLY FIT YOUNG MAN, & EVEN I HAVE TROUBLE DEALING WITH THE STEERING WHEEL IN THESE SITUATIONS. DUE TO THE ENORMOUS COST OF REPAIR, WHICH CAN COST UPWARDS OF $2000, I HAVE BEEN UNABLE TO AFFORD REPAIR THE STEERING, WHICH HAS BEEN INOPERABLE FOR OVER A YEAR. THE NHTSA HAS ALREADY RECALLED THE 2011-13 FORD TAURUS AND FLEX, 2011-13 LINCOLN MKS AND MKT, 2011-12 FORD FUSION AND LINCOLN MKZ, AND 2011 MERCURY MILAN FOR THE SAME EPAS STEERING FAILURE, BUT NOTHING HAS BEEN DONE FOR THE FOCUS YET. I WORRY THIS ISSUE WILL POTENTIALLY CAUSE SERIOUS INJURY OR DEATH TO ME OR MY LOVED ONES.
Power train, Jul 27, 2017
TRANSMISSION STALLS. VEHICLE.JERKS & GRINDS.WONT SHIFT INTO REVERSE.CAUSED MY WIFE TO ALMOST HAVE ACCIDENT ON FREEWAY. CLASS ACTION IN PROGRESS.WIFE HAS CANSER & CANT GET TO DR.
Fuel/propulsion system, Jul 27, 2017
WHILE DRIVING ON THE FREEWAY 70MPH AND ON CITY ROADS AT 35 MILES AN HOUR THE CAR WILL JUST LOSE POWER AND SHUT DOWN, THE CHECK ENGINE LIGHT AND FUEL PRESSURE LIGHT AND BATTERY LIGHT ALL COME ON WHEN THE CAR DIES. ONLY THE CHECK ENGINE LIGHT REMAINED AFTER GETTING THE CAR RESTARTED. AND WILL TAKE SEVERAL TRIES TO GET IT STARTED AGAIN. WE TOOK IT TO THE FORD DEALER IN AMERICAN FORK UTAH TODAY AND WE RECEIVED THE CODE TSB 1600 6 TO WHICH THEY SAY MEANS THAT WE NEED TO REPLACE THE FUEL TANK AS WELL AS THE GASKETS IN TUBES AND SENSORS. IT WILL COST ABOUT $2,000 TO REPLACE. WE ARE NOT HAVING THEM FIX IT AT THIS TIME SINCE WE CAN'T AFFORD IT. THIS COMES JUST A WEEK AFTER THEY HAD OUR CAR FOR TWO WEEKS TO REPAIR THE PROBLEM WITH THE TRANSMISSION RECALL. NOT SURE WHAT TO DO AT THIS POINT. THIS HAS HAPPENED SEVERAL TIMES IN THE LAST FEW MONTHS AND THREE TIMES IN THE LAST 24 HOURS.
Power train, Jul 27, 2017
GOT CAR ON 05/15//17, DRIVING CAR STOPPED CAR GEARS WOULDN'T WORK CAR WOULDN'T MOVE, HAD CAR IN FOR THIS REPROGRAMMED MODULE, CAR DID THE SAME THING. CAR HAS A MANUFACTURER DEFECT THAT CAN'T BE FIXED. I TOLD MY BROTHER IF I AND MY DAD END UP DEAD IN IT HE'S TO SUE FORD.
Power train, Jul 26, 2017
TRANSMISSION SHUTTERING DRIVING UP AN INCLINE OR FROM A STOP. BEGAN AS A SHUTTER WHICH THEN EVOLVED INTO GRINDING AND VIOLENT SHUTTER BEFORE REPLACING FAULTY CLUTCH. VEHICLE WAS TAKEN TO DEALER A TOTAL OF 4 TIMES IN THE LAST CALENDAR YEAR FOR THE SAME REPAIR WITHOUT IT BEING RESOLVED. VEHICLE WILL SLIP AND SHUTTER CONSISTENTLY FROM STOP, INCLINE, OR HIGHWAY DRIVING WITH ENGINE RPM AROUND 1200 - 1800 RPM.
Power train, Jul 26, 2017
5/4/16 CAR WOULD NOT START IN A PARKING LOT AND HAD TO BE TOWED TO THE DEALER. DEALER REPLACED FAULTY TCM FSA 14M02 7/22/17 WHILE DRIVING 70 MPH ON THE EXPRESSWAY CAR ABRUPTLY JERKED, RPMS SHOT UP FROM ABOUT 2500 TO 5000 LOSS OF POWER. HAD TO PULL OVER TO THE SHOULDER, PUT CAR IN PARK AND THEN BACK IN DRIVE, & TRANSMISSION RE-ENGAGED. 7/24/17 WHILE DRIVING 65 MPH ON EXPRESSWAY CAR ABRUPTLY JERKED, RPMS SHOT UP AGAIN. LOSS OF POWER. PULLED OVER TO THE SHOULDER, PUT CAR IN PARK AND BACK IN DRIVE, NO RE-ENGAGEMENT OF THE TRANSMISSION, PUT CAR BACK IN PARKED, TURNED IT OFF, RESTARTED CAR, TRANSMISSION RE-ENGAGED. 7/25/17 DROVE TO DEALER, WHILE DRIVING SHIFTING BECAME INCREASINGLY HARD/HARSH, SHIFTING BECAME MORE DELAYED AS WELL. DEALER REPORTED FAULTY TCM AND DAMAGED CLUTCH. BOTH ARE TO BE REPLACED ON 7/26/17 FSA 14M01 FSA 14M02
Fuel system, Gasoline, Jul 26, 2017
TL* THE CONTACT'S DAUGHTER OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO CHARLIE HENDERSON FORD LOCATED AT: 105 US-90, WAVELAND, MS 39576, (228) 467-9005, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT A DEFECTIVE PURGE VALVE CAUSED THE FUEL PUMP TO COLLAPSE THE FUEL TANK. THE CONTACT WAS INFORMED THAT THE FUEL CANISTER, PURGE VALVE, FUEL PUMP, AND FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS PRESENTLY BEING REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. UPDATED 08/31/17*LJ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Engine, Jul 25, 2017
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 10 MPH, THE VEHICLE INADVERTENTLY SHIFTED INTO NEUTRAL. AFTER SEVERAL MOMENTS AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE SHIFTED BACK INTO DRIVE. THE CONTACT MENTIONED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND HE WAS ABLE TO DRIVE THE VEHICLE HOME WITH NO FURTHER ISSUES. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR LOCAL DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE TRANSMISSION WAS STILL UNDER WARRANTY. THE CONTACT RECEIVED A CLASS ACTION SETTLEMENT NOTICE IN THE MAIL. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.
Steering, Jul 25, 2017
IN JANUARY, 2017 I HAD MY 2012 FOCUS HATCHBACK CHECKED OUT FOR AN ONGOING GRINDING NOISE ONLY PRESENT WHEN TURNING. MY LOCAL MECHANIC DIAGNOSED THIS AS A FAILING RACK AND PINION WHICH NEEDED COMPLETE REPLACEMENT TO AVOID A CATASTROPHIC FAILURE WHILE DRIVING. A $1700 REPAIR FOR A MAJOR COMPONENT ON A 5 YEAR OLD CAR WITH ONLY ~40K MILES. VERY DISAPPOINTED IN FORD, CURRENTLY LOOKING AT OTHER BRANDS FOR A NEW PURCHASE.