2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints
3,801 reports, newest first.
Latches/locks/linkages, Aug 26, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 65 MPH, THE DRIVER SIDE DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Structure, Aug 26, 2016
I AM AN OWNER OF A 2012 FORD FOCUS. THE DRIVER DOOR LATCH SUDDENLY GAVE OUT AND WILL NOT SECURELY SHUT. THE DOOR WILL CLOSE, BUT WILL FLAP OPEN. THIS IS EXTREMELY DANGEROUS AND EXPENSIVE FIX. YOU CAN SEE HOW THIS IS FRUSTRATING WHEN THE LATCH GAVE OUT ON ITS OWN. THANKFULLY, NOT WHILE I WAS DRIVING. PLEASE KEEP INVESTIGATING THIS ISSUE FOR IT SHOULD BE AN ISSUED RECALL. THIS IS A MUST TO KEEP ALL FOCUS OWNERS SAFE AND SECURE WHILE DRIVING. THANKS.
Other or unspecified, Aug 26, 2016
I WAS DRIVING HOME FROM WORK ,AND THE DRIVER DOOR LATCH FAILED. THE DOOR CAME OPEN WHILE THE VEHICLE WAS IN MOTION, AND NEARLY CAUSED AN ACCIDENT. THE VEHICLE CURRENTLY HAS ABOUT 49,000 MILES ON IT. ALL SCHEDULE MAINTENANCE IS UP TO DATE.
Other or unspecified, Aug 25, 2016
WHEN I COME TO A STOP....AND THEN HAVE TO START UP AGAIN...THE CAR DOESN'T PICK UP THE SPEED. IT STUTTERS AND WILL NOT GET MOVING FOR A BIT. AND THEN IT DOES. SOMETIMES SCARY AS I AM TURING INTO ON COMING TRAFFIC AND CAN'T GET MOVING. THIS HAPPENS ON CITY STREETS AFTER STOPPING. ON A FEW OCCASIONS IT HAS HAPPENED WHILE DRIVING ON THE HIGHWAY, LIKE IT HAS LOST A CONNECTION.
Structure, Aug 25, 2016
AS I WAS DRIVING MY 2012 FORD FOCUS THE DOOR ALL OF SUDDEN THE DRIVER REAR SIDE DOOR OPENED. I PULLED OVER AND TRIED TO SHUT THE DOOR BUT IT JUST BOUNCED BACK OPEN. THIS IS A BIG SAFETY HAZARD AND I'M NOT QUITE SURE WHY I SHOULD TO PAY FOR THE REPAIR AS THIS VEHICLE IS NOT THAT OLD FOR THIS TO BE HAPPENING AND I'VE ALSO HEARD A LOT OF COMPLAINTS FROM OTHER CONSUMERS HAVING THE SAME ISSUE. GOOD THING NO ONE WAS IN THE BACK OF THE VEHICLE WHEN THIS OCCURRED OR THE RESULTS WOULD HAVE BEEN DEVASTATING. I'M HOPING THERE WILL BE A RECALL FOR THE DOOR LATCH SOON.
Structure, Aug 25, 2016
ON TWO SEPARATE OCCASIONS THE DOOR LATCHES (REAR PASSENGER AND REAR DRIVER SIDE) ON THE VEHICLE BECAME STUCK OPEN/LOCKED. ONE OCCURRENCE RESULTED IN THE PASSENGER REAR DOOR FULLY OPENING WHILE MAKING A RIGHT TURN THE OTHER INCIDENT (8/24/2016) INVOLVED NOT BEING ABLE TO CLOSE THE REAR DRIVER SIDE DOOR, LATCH WAS STUCK IN THE LOCK POSITION AND WOULD NOT ALLOW FOR FULL CLOSURE.
Structure, Aug 25, 2016
DOOR LATCH ON BOTH FRONT AND REAR DOORS FAILS TO OPERATE. DOORS CANNOT CLOSE.
Structure, Aug 25, 2016
WHEN I WENT OUT ONE DAY TO LEAVE WORK THE BACK DRIVER SIDE PASSENGER DOOR LATCH NO LONGER WORKED AFTER I OPENED THE CAR. I CAN'T DRIVE THE CAR AT ALL WITHOUT THE DOOR FLYING OPEN. I TRIED TO SECURE IT BUT THE WEIGHT OF THE DOOR BREAKS ALL STRINGS/ROPES. I RESORTED TO A BUNGEE CORD. WHEN I TAKE TURNS THE DOOR STILL OPENS BUT CLOSES SHUT. I HAVE A BABY THAT SITS IN THE BACK SEAT SO I WAS SCARED AND TOOK IT INTO THE DEALERSHIP. THEY ARE TELLING ME SINCE ITS NOT AN ACTIVE RECALL YET THAT THEY WILL ONLY REPAIR IT FOR A DISCOUNTED RATE OF $350 BUT THE PART IS ON BACK ORDER. I TOLD THEM THIS WAS UNACCEPTABLE AS I HAVE A BABY IN THE BACKSEAT AND IT'S A HUGE SAFETY ISSUE. INTERESTING ENOUGH, AT FIRST WHEN THE REP. THOUGHT IT WAS COVERED UNDER A WARRANTY, HE TOLD ME HE COULD NOT RELEASE MY VEHICLE TO ME BECAUSE IT WAS A SAFETY HAZARD. NOW THAT THEY MIGHT NOT PAY FOR IT, IT'S OK TO BE RELEASED. VERY DISAPPOINTED IN FORD. I AM STILL WAITING TO HEAR BACK IF THEY WILL PAY FOR IT BUT AGAIN, THE PART ISN'T IN YET EITHER. I AM ALSO NOT ABLE TO SECURE MY CAR ANYMORE BECAUSE WITH ONE DOOR ALWAYS OPEN THE DOORS WILL LOCK BUT THE ALARM DOESN'T WORK.
Structure, Aug 25, 2016
MY DOOR LATCH STOPPED WORKING ON MY FRONT DRIVER'S SIDE DOOR, SEEMINGLY OUT OF NOWHERE. I NOTICED THE ISSUE WHEN I HAD PARKED AT WORK AND THE DOOR WAS NOT STAYING SHUT AFTER LOCKING IT.
Other or unspecified, Aug 25, 2016
LEFT SIDE REAR DOOR FLEW OPEN ON A TURN, (SURPRISED) PULLED OVER TO CLOSE DOOR BUT IT WOULD NOT LATCH. I AM NOW DRIVING AROUND WITH THE DOOR STRAPPED CLOSED. WENT TO A FORD DEALER TO GET FIXED BUT THE COST IS TOO HIGH FOR ME RIGHT NOW. VERY DANGEROUS AND THIS IS SOMETHING THAT SHOULD NOT HAPPEN ON A NEWER CAR.
Structure, Aug 25, 2016
MY DRIVERS SIDE LATCH FAILED ON ME ONE DAY, WHILE I WAS DRIVING AND AN ALARM WENT OFF SAYING THE DOOR WAS OPEN. I MADE A RIGHT HAND TURN, WHEN MY DOOR BEGAN TO SWING OPEN. LUCKILY, I WAS AT A COMPLETE STOP BEFORE TURNING. MY CAR HAD ABOUT 70,000 MILES ON IT, WHEN THE INCIDENT OCURRED. I TOOK IT TO A MECHANIC AND THEY SAID THE LATCH ROD WAS BROKEN AND HAD TO BE REPLACED. THEY TOLD ME TO GO TO FORD AND SEE IF THERE WAS A RECALL ON IT. WENT TO THE FORD DEALERSHIP AND THEY SAID THERE WASN'T A SAFETY ISSUE RECALL AND IT WOULD COST $500 TO REPAIR IT. I DON'T UNDERSTAND HOW THAT'S NOT A SAFETY ISSUE, WHEN NOW I HAVE TO TIE A BUNGEE CORD TO KEEP IT SOMEWHAT CLOSED.
Structure, Aug 24, 2016
DOOR LATCH RECALL MY VEHICLE'S DRIVER SIDE DOOR SWUNG OPEN WHILE MAKING A RIGHT HAND TURN ON A BUSY HIGHWAY STREET AND WOULD NOT LATCH BACK WHEN ATTEMPTED TO CLOSE. I TOOK THE CAR INTO THE DEALERSHIP TO BE REPAIRED. THE SAME DAY I RESEARCHED AND FOUND A RECALL THAT WENT INTO AFFECT ON 8/4/16 THAT DESCRIBES EXACTLY WHAT HAPPENED TO ME AND COVERS THE EXACT CRITERIA OF THE RECALL TO INCLUDE, MAKE, MODEL, YEAR OF MANUFACTURE AND LOCATION IT WAS MANUFACTURED. THE DEALERSHIP ADVISED THERE WAS NO ACTIVE RECALL FOR MY VEHICLE SO I ESCALATED TO THE MANUFACTURE. AFTER SPEAKING WITH MULTIPLE FORD CUSTOMER CASE ASSOCIATES THEY OPENED A CASE ADVISING ME THAT IT APPEARS MY CAR IS ELIGIBLE FOR THE RECALL BUT BECAUSE THE RECALL WAS SO NEW THAT NONE OF THE CONSUMERS VIN NUMBERS HAVE BEEN TIED TO THE RECALL, THEREFORE, THEY COULD NOT ASSIST ME. THE DEALERSHIP IS ADVISING ME THAT I NEED TO PAY FOR THIS RECALL WORK AND WHEN THEY EVENTUALLY ADD MY VIN TOT HE RECALL THAT THEY WOULD REIMBURSE ME FOR THE REPAIR. I DO NOT FEEL AS THOUGH I SHOULD PAY FOR THIS REPAIR OUT OF POCKET DUE TO THE KNOWN RECALL THAT EXISTS. FORD WAS UNABLE TO ASSIST ME WITH THE RECALL REPAIR AND THE VEHICLE IS STILL SITTING AT THE FORD DEALERSHIP AWAITING REPAIR.
Structure, Aug 24, 2016
MY DRIVERS SIDE DOOR OPENED WHILE BEING OPERATED AND WOULD NOT LATCH SHUT. I TRIED SEVERAL TIMES TO SHUT IT AND IT WOULD NOT STAY SHUT. I HAD TO FINISH MY DRIVE TO WORK HOLDING THE DOOR SHUT. IM GLAD IT WAS A DOOR THAT I COULD HOLD SHUT BECAUSE HAD IT BEEN ANY OF THE OTHER DOORS, THERE COULD HAVE BEEN A COLLISION. I HAD TO HAVE THE DOOR REPAIRED MYSELF SINCE IT IS NOT UNDER WARRANTEE. I UNDERSTAND THAT OTHER MODELS WERE RECALLED AND MINE WASN'T BECAUSE A DIFFERENT COMPANY MADE THE SPRING WHICH IS APPARENTLY WHAT FAILED. IM SURE THAT BOTH COMPANIES MADE THE SPRING TO THE SAME SPECIFICATIONS AND THAT THE FAULT IS IN THE DESIGN NOT THE COMPANY THAT MAKES THE SPRINGS.
Power train, Aug 24, 2016
I PURCHASED THIS CAR USED IN MAY OF 2015.. I IMMEDIATELY NOTICED THE CAR RUNNING SHAKY AND ATTRIBUTED THAT TO BAD FUEL. IT WAS INTERMITTENT AND WOULD COME AND GO. MAY 2016, MY HUSBAND, SON AND I ARE TRAVELING TO HIS TRACK CHAMPIONSHIP AND WERE STOPPED AT A RED LIGHT. THE LIGHT TURNED GREEN AND MY HUSBAND STEPPED ON THE GAS TO ACCELERATE. THE CAR JERKED US ALL FORWARD HARD AND WOULD NOT ACCELERATE WITH CARS HONKING BEHIND US. WE HAD A MESSAGE 'TRANSMISSION MALFUNCTION SERVICE NOW'. HE CALLED A FORD SERVICE CENTER AND WAS TOLD MY TRANSMISSION WAS UNDER TWO SEPARATE RECALLSCAR FAX REPORT SHOWN AT THE DEALERSHIP). WE HAD THE CAR TOWED TO THE FORD SERVICE CENTER. THEY EXPLAINED THAT THERE ARE THREE STEPS TO TRY TO GET THIS CORRECTED. THEY PERFORMED THE FIRST STEP WHICH WAS TO REPROGRAM THE TRANSMISSION CONTROL MODULE. I WAS DRIVING TO WORK THE NEXT DAY AND PULLING OUT INTO A BUSY INTERSECTION. MY CAR JERKED ME FORWARD HARD AND DOESN'T ACCELERATE AND I AM FACING TRAFFIC FROM BOTH DIRECTIONS. I CREPT OUT SLOWLY, SHUDDER, SHAKE, SHUDDER SHAKE AND NARROWLY MISS A COLLISION FROM BOTH DIRECTIONS AND HAD THE SAME MESSAGE 'TRANSMISSION MALFUNCTION SERVICE NOW'. I HAD MY CAR TOWED FOR THE SECOND STEP OF THE RECALL. THE SECOND STEP IS TO REPLACE THE TRANSMISSION CONTROL MODULE. I AM PULLING OUT OF A LOCAL STORE AND AGAIN MY CAR JERKS ME FORWARD HARD AND FAILED TO ACCELERATE WITH A LOGGING TRUCK COMING UPON THE DRIVER'S SIDE OF MY CAR. ONCE AGAIN, I NARROWLY ESCAPE ANOTHER COLLISION. THIRD STEP OF THE RECALL WHICH WAS TO CLEAN THE CLUTCHES. I GOT THE CAR BACK AND A WEEK LATER. AGAIN, MY CAR JERKED US BOTH FORWARD HARD AND WOULDN'T ACCELERATE. MY SON IS YELLING 'MOM, GET GOING THEY ARE GOING TO HIT US' AS HE IS LOOKING BACK AT A CAR THAT ALMOST HIT US FROM BEHIND WHILE MY CAR FAILS TO ACCELERATE.
Structure, Aug 23, 2016
DRIVER DOOR LATCH FAILED WHILE DRIVING ON HIGHWAY, SLIGHTLY TURNING RIGHT TO CHANGE LANES. DIVER DOOR OPENED, AND LATCH WOULD NOT RE-ENGAGE. DOOR HAD TO BE HELD SHUT UNTIL IT COULD BE SAFELY PARKED, THEN TIED SHUT FROM INSIDE TO TRAVEL TO DEALERSHIP.
Structure, Aug 23, 2016
THE DRIVER SIDE DOOR LATCH WOULD NOT LATCH. I HAVE READ THAT THIS IS A COMMON FAILURE NOT ONLY IN THE FOCUS BUT IN MANY OTHER FORD MODELS MANY OF WHICH HAVE ALREADY BEEN RECALLED. THE CAR WAS LUCKILY STATIONARY WHEN THE FAILURE OCCURRED.
Other or unspecified, Aug 23, 2016
WE HAVE HAD OUR 2012 FORD FOCUS FOR 3 YEARS. IN THE LAST YEAR, THE DOOR LATCH THAT KEEPS THE DOOR SHUT, HAS BROKEN! THE FIRST INCIDENT HAPPENED JUNE 2015. WE WERE IN A PARKING LOT AND OUR PASSENGER TRIED TO CLOSE HER DOOR (BACK LEFT) AND IT WOULDN'T STAY SHUT. UNFORTUNATELY, SHE HAD TO HOLD THE DOOR UNTIL WE MADE IT HOME SAFELY. WE DIDN'T THINK MUCH OF IT AT THE TIME, WE FIGURED SHE'D PROBABLY SLAMMED IT TOO HARD OR GOT THE SEAT BELT STUCK. WE PURCHASED THE PART FOR $120 AND DECIDED TO FIX IT OURSELVES SINCE THE DEALERSHIP WAS CHARGING $600! FAST FORWARD TO TWO DAYS AGO. WE WERE ON OUR WAY BACK HOME WHEN MY HUSBAND TURNED LEFT AND THE BACK RIGHT DOOR SWUNG WIDE OPEN! OUR 15 MONTH OLD SON WAS SITTING IN THE BACK, AND I FRANTICALLY TOLD MY HUSBAND TO PULL OVER, THINKING THAT MAYBE SOMEHOW HE MIGHT'VE OPENED IT- ALTHOUGH HIS CAR SEAT REAR FACES AND ITS PHYSICALLY IMPOSSIBLE FOR HIM TO HAVE BEEN ABLE TO REACH THE HANDLE SINCE HIS CAR SEAT IS IN THE MIDDLE. WE PULLED OVER, AND AFTER MULTIPLE ATTEMPTS TO SHUT IT, WE FINALLY REALIZED WHAT WAS GOING ON.THE LATCH HAD BROKEN AGAIN, BUT THIS TIME ON A DIFFERENT DOOR! WE CONTACTED THE DEALERSHIP AND THEY CAN'T DO ANYTHING BECAUSE IT'S NOT ON RECALL.THEY WERE ANYTHING BUT HELPFUL OR UNDERSTANDING! I DON'T GET WHY THIS HASN'T BEEN TAKEN CARE OF BECAUSE AFTER GOING ONLINE, I HAVE SEEN THOUSANDS OF PEOPLE WITH THE SAME COMPLAINT ABOUT THE EXACT VEHICLE! THIS IS A HUGE SAFETY HAZARD AND SHOULD BE DEALT WITH IMMEDIATELY! HOW MANY INCIDENTS NEED TO HAPPEN BEFORE IT IS RESOLVED? DOES SOMEONE NEED TO DIE? I SHOULDN'T HAVE TO WORRY ABOUT THIS ISSUE ON A CAR THAT'S ONLY 4 YEARS OLD! NEEDLESS TO SAY, MY HUSBAND AND I WILL NO LONGER BE BUYING A FORD EVER AGAIN AND WILL BE GETTING RID OF OURS, AS WE DO NOT FEEL THAT IT IS SAFE FOR OUR FAMILY. NOR DO WE WANT TO STICK AROUND AND HAVE TO PAY FOR ALL FOUR DOOR LATCHES, SHOULD THEY BREAK AGAIN.
Structure, Aug 23, 2016
DRIVERS DOOR OPENED DURING A TURN. DOOR WOULD NO LONGER LATCH CLOSED. THIS CAR WAS IN DALLAS TX TILL ABOUT 3 MONTHS AGO. I AM THE ORIGINAL OWNER.
Structure, Aug 22, 2016
TODAY I WAS GOING HOME FROM WORK AND MY DOOR OPENED AND CLOSED WAY TOO FAST BUT I THOUGHT NOTHING OF IT SO I JUST KEPT DRIVING. AS I DROVE OFF THE DOOR SWINGS OPEN ON ME. WELL I STOPPED TO TAKE A LOOK AT ALL OF MY DOORS AND THEN THE BACK DRIVERS DOOR JAMMED ON ME AND WOULDN'T CLOSE. SO I TIED A ROPE TO THE DOOR TO HOLD IT TIGHT AND I HELD THE FONT DRIVERS DOOR AS I DROVE HOME FOR 1 HOUR! I MANAGED TO UNJAM THE BACK DOOR BUT MY CAR IS UNABLE TO CLOSE IN THE FRONT SO NOW I HAVE TO WORRY ABOUT A DEAD BATTERY IN THE MORNING. WHEN I CALLED FORD THEY TOLD ME I HAVE TO PAY OUT OF POCKET BECAUSE THERE IS NO RECALL FOR MY CAR WHEN I HAVE SEEN THIS COMPLAINT FOR OVER 400,000 FORD FOCUS CARS! I LIVE IN FLORIDA HOW AM I SUPPOSE TO GET TO WORK IN THIS HEAT? HOW AM I TO TRUST FORD IF THEY WONT EVEN HELP ME. I NEED ANSWERS MY CAR IN UNSAFE RIGHT NOW
Other or unspecified, Aug 22, 2016
SINCE 1 MONTH AFTER BUYING THIS CAR EVERY TIME I STOP DRIVING AND START DRIVING IT HESITATES. SOMETIMES WHEN I STOP IT JUST KEEPS SHAKING. I NEVER REPORTED THE ISSUE BECAUSE SOME PEOPLE SAY IT STOPS. IT HAS BEEN 1 YEAR AND 2 MONTHS AND IT HAS OFFICIALLY GOTTEN WORSE. AT TIMES WHEN I TURN THE CAR ON IT TAKES SOME TIME TO START UP. CAN SOME ONE HELP ME PLEASE
Other or unspecified, Aug 22, 2016
DRIVER DOOR WON'T CLOSE. CAR WAS IN MOTION WHEN DOOR JUST OPEN. IT WILL NOT CLOSE. STAY'S AJAR.
Structure, Aug 22, 2016
THE DOOR LATCH IS BROKEN, AND THE DOOR WILL NO LONGER CLOSE PROPERLY. WHEN EXITING THE VEHICLE, WE NOTICED THE DOOR WOULD NO LONGER CLOSE.
Other or unspecified, Aug 22, 2016
DRIVER'S DOOR FLEW OPEN ALMOST HITTING ONCOMING TRUCK WHILE DRIVING MY DAUGHTER TO SCHOOL. FORD DEALER COULD NOT GUARANTEE SAME DAY FIX, LOCAL MECHANIC HAD TO ORDER PART, ENTIRE DOOR MECHANISM PLUS LABOR $450 AND ONE MISSED DAY OF WORK.
Steering, Aug 20, 2016
POWER STEERING FAILURE. HAPPENED 4-5 TIMES WHEN I START THE CAR. POWER STEERING WILL NOT WORK AND I GET A MESSAGE THAT "STEERING ASSIST SERVICE" NEEDED. TURNING THE CAR OFF, RESTARTING USUALLY FIXES THE PROBLEM BUT I WORRY WHAT MIGHT HAPPEN IF IT FAILS AT 70 MPH IN TRAFFIC. I SEE MANY COMPLAINTS OF THE SAME ISSUE ON THE WEB. I AM SURPRISED FORD HAS NOT ADDRESSED THIS VERY COMMON PROBLEM.
Power train, Aug 19, 2016
TRANSMISSION DANGEROUSLY ERRATIC, UNDERPOWERED, BUCKING, LURCHING,FADING OUT ON ACCELERATION FROM STAND STILL. WORSE WHEN TEMPERATURES ARE ABOVE 70 DEGREES F. AMBIENT TEMP. HAVE HAD ALL THE SERVICE DONE AS PER CUSTOMER SATISFACTION PROGRAMS FROM FORD. HAVE HAD IT SERVICES FOR TRANSMISSION CHATTER ISSUES AT 46K, 54K, 59K, 77K. AT 59K FORD SERVICE REPLACED CLUTCH WITH "F ASY". CLUTCH WAS SUPPOSEDLY REPLACED AT 30K. DANGEROUS WHEN TRYING TO SPEED UP TO ENTER TRAFFIC, TRAFFIC CIRCLES, OR AVOID CONTACT WITH OTHER VEHICLES. TURNING CAUSES A GREAT DEAL OF SHIFTING VIBRATIONS. REGULAR AUTOMATIC TRANSMISSION MODE IS LAGGING AND UNRESPONSIVE IN NORMAL DRIVING AND LAGGING IN CITY TRAFFIC CONDITIONS. FROM STANDSTILL I HAVE HAD THE CAR LURCH AND BUCK FORWARD. ALSO THE CAR ROLLS BACKWARD IN DRIVE ON A HILL. THIS FORD HAD MARKETED AS A FEATURE TO NOT HAPPEN. FORD ANNOUNCED THE POWERSHIFT TRANSMISSION AS " POWERSHIFT WILL DELIVER THE FUEL EFFICIENCY OF A MANUAL GEARBOX WITH THE CONVENIENCE AND EASE OF A PREMIUM AUTOMATIC TRANSMISSION ' THE ANNOUNCEMENT GOES ON TO SAY "POWERSHIFT PROVIDES THE FULL COMFORT OF AN AUTOMATIC WITH A MORE SOPHISTICATED DRIVING DYNAMIC, THANKS TO UNINTERRUPTED TORQUE FROM THE DUAL-CLUTCH TECHNOLOGY, WHICH CONSISTS ESSENTIALLY OF TWO MANUAL TRANSMISSIONS WORKING IN PARALLEL, EACH WITH ITS OWN INDEPENDENT CLUTCH UNIT. ONE CLUTCH CARRIES THE UNEVEN GEARS ' 1, 3 AND 5 ' WHILE THE OTHER THE EVEN GEARS ' 2, 4 AND 6. SUBSEQUENT GEAR CHANGES ARE COORDINATED BETWEEN BOTH CLUTCHES AS THEY ENGAGE AND DISENGAGE FOR A SEAMLESS DELIVERY OF TORQUE TO THE WHEELS." THE PRODUCT IS THE FURTHEST FROM THE DESCRIPTION AND DANGEROUS ON TOP OF THE RHETORIC. HTTP://WWW.AUTOBLOG.COM/2009/01/21/FORD-OFFICIALLY-ANNOUNCES-DUAL-CLUTCH-POWERSHIFT-GEARBOX-FOR-201/