2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints
3,801 reports, newest first.
Structure, Aug 18, 2016
MAKING A RIGHT HANDED TURN INTO A PARKING LOT AND THE DRIVER SIDE DOOR CAME OPEN. AFTER GETTING STOPPED AND TRYING TO CLOSE THE DOOR I NOTICED THAT IT WOULD NOT STAY SHUT. THE DOOR HAS TO BE HELD SHUT WHEN DRIVING, ONLY WAS TO GET IT TO STAY CLOSED IS TO DRIVE DOWN THE ROAD SO THE AUTO LOCKING TURNS ON AND OPEN AND CLOSE IT SEVERAL TIMES FOR THE DOOR LOCK TO CATCH IT. TALKED TO THE DEALERSHIP IN ENNIS, TX ON 08/09/2016 (9DAYS AGO AS OF THIS WRITING) AND THEY REFUSED TO FIX IT UNLESS I PAID "AROUND $600" FOR IT. TOM, THE GUY I TALKED TO SAID THAT THERE WAS A RECALL ON THESE CARS BUT MY VIN FELL OUT OF THE RANGE AND EVER THOUGH IT WAS THE EXACT SAME CAR WITH THE EXACT SAME PROBLEMS THE RECALL WAS ISSUED FOR SINCE MY VIN HAD NOT BEEN LISTED THEY WERE NOT GOING TO TAKE A PROACTIVE APPROACH. LAST THING HE STATED WAS THAT SINCE I HAD A EXTENDED WARRANTY THAT THEY MAY FIX IT UNDER THAT. HOW EVER AFTER DEALING WITH FORD ON A HORN ISSUE I KNOW THAT ANYTHING NOT EXACTLY LISTED UNDER THE WARRANTY DOES NOT FALL UNDER ITS PROTECTION. BEFORE WE GOT OFF THE PHONE HE SAID THAT HE (TOM) WOULD LOOKING INTO IT AND GET BACK TO ME. OVER A WEEK AGO AND COUNTING.
Power train, Engine, Aug 18, 2016
FORD HAS A TRANSMISSION WITH DRY CLUTCHES. THIS TRANSMISSION HAS STRANDED MANY PEOPLE IN VERY UNSAFE SITUATIONS. THE TRANSMISSION JUST STOPS WORKING WHILE DRIVING. MANY COMPLAINTS HAVE PEOPLE LEFT IN THE TRAFFIC LANES AND THE CARS SIMPLY WILL NOT MOVE. FORTUNATELY FOR ME I WAS NOT ON THE FREEWAY, BUT ON THE FEEDER TO THE FREEWAY, AND THE CAR JUST STOPPED MOVING. THE ENGINE RPM'S DROPPED LIKE IT WAS RUNNING OUT OF GAS. THEN THE ENGINE RPMS PICKED UP BUT IT WOULDN'T MOVE. TRIED PUTTING IT IN REVERSE AND STILL WOULDN'T MOVE. THE TOW TRUCK DRIVER HAD TOWED THIS VERY SAME CAR TO THE DEALER 8 MONTHS AGO. THE PROBLEM IS THAT THE TRANSMISSION IS OF SUCH POOR QUALITY THAT THE VEHICLES ARE IN THE SHOP ON A REGULAR BASIS, COSTING US HUGE AMOUNTS OF MONEY TO FIX. I BOUGHT THE CAR 7 MONTHS AGO WITH AN EXTENDED WARRANTY. THE CAR HAS SHUTTERED AND THE TRANSMISSION HAS SLIPPED PRETTY MUCH FROM THE TIME I GOT THE CAR. READING MANY COMPLAINTS ABOUT THE CAR, SOME FROM BRAND NEW OWNERS IN 2012. REALLY NEED TO RESEARCH THIS TRANSMISSION AND ENGINE FOR THAT MATTER.
Latches/locks/linkages, Aug 18, 2016
THE REAR DOOR LATCH TO OUR 2012 FORD FOCUS HAS BROKEN UNDER NORMAL USE AND THE DOOR WILL NOT LATCH. FORTUNATELY WE WERE NOT DRIVING THE CAR WHEN THE LATCH BROKE. WE ARE NOW FORCED TO USE ROPE AND BUNGY CORDS TO KEEP THE DOOR CLOSED. THE CAR IS UNSAFE IN THIS CONDITION AND IS SUSCEPTIBLE TO THEFT BECAUSE IT CANNOT BE SECURELY LOCKED. FORD HAS TOLD US OUR VEHICLE IS NOT INCLUDED IN THE RECENT (AUGUST 4, 2016) RECALL NOTICE OF 830,000 CARS AND WE ARE FORCED TO PAY OVER $600 TO GET THE REPAIR MADE. THIS IS A SERIOUS SAFETY ISSUE AND ALL I AM GETTING FROM FORD MOTORS IS A WILLINGNESS TO REFUND ANY MONEY I PAY TO FIX THE CAR IN THE EVENT THE CAR IS INCLUDED IN THE RECALL. I DO NOT WANT TO HAVE TO CHASE AFTER MY MONEY NOR DO I WANT TO DRIVE AN UNSAFE CAR BECAUSE OF A TECHNICALITY FORD IS RELYING ON TO AVOID STEPPING UP TO MAKE THIS REPAIR. THANK YOU FOR YOUR ASSISTANCE WITH THIS MATTER. *TR
Fuel/propulsion system, Aug 18, 2016
MY 2012 FORD FOCUS HAS STARTED TO IDLE ROUGH AND STALLS OCCASIONALLY WHEN SLOWING OR STOPPED. AFTER TAKING IT TO THE DEALER FOR SERVICE THEY INFORMED ME THAT THE CANISTER PURGE VALVE HAD STUCK OPEN CAUSING SUCTION IN THE TANK AND RESULTING IN THE TOP OF THE FUEL TANK TO CAVE IN. THEY SAID THAT I NEEDED TO HAVE THE FUEL TANK, FUEL PUMP, PURGE VALVE AND CANISTER REPLACED FOR AROUND $2000. THIS IS A KNOWN PROBLEM WITH A TSB FROM FORD HOWEVER THERE IS NO RECALL SO I AM FORCED TO PAY THE DEALER TO FIX THE PROBLEM. WITH SUCH A WIDESPREAD PROBLEM FORD SHOULD OWN UP TO THE DEFECT AND ISSUE A RECALL.
Structure, Aug 18, 2016
THE DOOR LATCH ASSEMBLY FAILED ON THE DRIVER DOOR, WHERE THE LATCH PAWL AND SPRING HAVE BROKEN, IDENTICAL TO THE ISSUE WITH THE FORD FIESTA & FORD FUSION RECALLS. HAVING WORKED AT FORD, I KNOW THE FIESTA & FUSION ARE NEAR IDENTICAL PLATFORMS THAT IN THE MINDSET OF COMMONALITY OF SIMILAR PARTS OR THE GLOBAL WORLD CAR STRATEGY ESPOUSED BY FORD FOR NEARLY A DECADE NOW, SUCH A DEVICE WOULD IN ALL LIKELIHOOD USE THE EXACT SAME LATCH PALL AND SPRING IN ALL THREE PLATFORMS/VEHICLE MAKE. THE INCIDENT LUCKILY OCCURRED WHILE STATIONARY, BUT WHILE SHOPPING ON 8/17/2016 AND THE DOOR WILL NOT LATCH OR LOCK. MY WIFE PROCEEDED TO HOLD THE DOOR CLOSED FOR THE 7 MILE RETURN TRIP HOME THROUGH AFTERNOON RUSH HOUR TRAFFIC, SHE IS LESS THAN THRILLED. BEING THIS IS A DIRECT SAFETY ISSUE, NEED GUIDANCE IN HOW TO FORCE FORD TO CORRECT THEIR OBVIOUS RESPONSIBILITY ON THE ISSUE AS FRANKLY NO CAR OEM SHOULD BE HELD GUILTLESS FOR SUCH A SAFETY DEVICE FAILURE WITHIN 5 YEARS OF MANUFACTURE. SUPPOSEDLY THERE IS A RECALL POTENTIALLY EXPANDED TO INCLUDE THE FORD FOCUS COMING SOON, BUT I NEED TO DO SO NOW AS THE COST OF THE ASSEMBLY AND LABOR WILL LIKELY APPROACH $600 OR MORE AS THE ASSEMBLY OEM COST TO RETAIL IS OVER $300 ALONE.
Power train, Aug 18, 2016
AT 9829 MILES (11/2013) NOTICED TRANSMISSION SLIPPING, JERKING, CRUNCHING AND CLUTCH PAC AND SEALS REPLACED AND TCM RECALIBRATED. AT 16839 MILES (8/2014) BROUGHT IN FOR HESITATION AND SHUDDER AND TOLD NOTHING WRONG. AT 29324 MILES (2/2016) BROUGHT IN FOR LOSING POWER AND SURGING FORWARD AND CLUTCH PACK REPLACED AGAIN. AT 33K MILES CAR WOULD NOT MOVE FORWARD IN MIDDLE OF STOP AND GO TRAFFIC ON CORONADO BRIDGE. FINALLY DID MOVE AFTER ABOUT 30 SECONDS AND THEN FLIPPING IN AND OUT OF GEAR AND DRIVING TERRIBLY. AFRAID TO DRIVE. BROUGHT IT IN AND THEY ARE REPLACING TRANSMISSION CONTROL MODULE. NOW I AM AFRAID TO DRIVE IT PERIOD. I LIMIT MY DRIVING NOW AND WOULD NEVER TAKE IT ON A LONG DISTANCE DRIVE.
Steering, Aug 18, 2016
WHEN I AM IN PARK STARTING THE CAR,. THE STEERING WONT WORK. A MESSAGE COMES UP SAYING THE POWER STEERING ASST SYSTEM IS OUT. DOES NOT STEER AT ALL. I TURNED THE CAR OFF AND ON ABOUT 3 TIMES THEN IT WENT AWAY THERE IS AN ELECTRIC MOTOR NO PUMP. .I CALLED TO COMPLAIN AND FORD SAYS THERE IS NOT RECALL. THEY DO HOWEVER RECALL OTHER MODELS WITH THE SAME PROBLEM. IF..THIS IS NOT A SAFETY ISSUE I DON'T KNOW WHAT IS? THE STEERING MOTOR GOES OUT? WHAT IF IT HAPPENS WHEN I AM ON THE ROAD. THEY ALREADY TOLD ME THEY WONT FIX IT. IT IS CLEARLY A RECALL ISSUE AND THEY WONT FIX THE LESSER MODELS
Structure, Aug 18, 2016
WAS DRIVING DOWN THE STREET WHEN THE DRIVERS DOOR CAME OPEN AND WOULD NOT SHUT OR LATCH.
Other or unspecified, Aug 18, 2016
THE DRIVER'S SIDE DOORS, BOTH FRONT AND REAR, FLEW OPEN WHILE I WAS DRIVING ON TWO SEPARATE OCCASIONS. THE FIRST TIME IT HAPPENED AFFECTED THE REAR DRIVER'S SIDE DOOR. THE PASSENGER WHO WAS IN THE REAR BEHIND THE DRIVER ALMOST FELL OUT OF THE VEHICLE. HAD IT NOT BEEN THAT I WAS DRIVING ON A RESIDENTIAL ROAD, THIS MIGHT HAVE HAPPENED. THE SECOND INCIDENT AFFECTED THE DRIVER'S DOOR, AND HAPPENED WHILE I WAS OPERATING THE VEHICLE WHILE ACCELERATING TO ENTER THE FREEWAY. NEITHER DOOR LATCHES SHUT, AND I HAVE HAD TO RESORT TO THE USE OF BUNGEE CORDS AND CABLES TO SECURE THE DOORS. OBVIOUSLY, THIS IS A VERY UNSAFE CONDITION THAT NEEDS TO BE ADDRESSED BY THE MANUFACTURER. I CALLED MY LOCAL DEALER AND THEY TOLD ME THAT MY FOCUS WAS NOT ONE OF THE UNITS RECALLED, EVEN THOUGH THE PROBLEM IS EXACTLY THE SAME AS THAT EXPERIENCED BY FUSION, FIESTA, AND OTHER FORD MODELS. THE FIRST INCIDENT OCCURRED ON OR ABOUT 8/3/16, AND THE SECOND ON 8/17/16.
Structure, Aug 18, 2016
THE FRONT DRIVER'S SIDE DOOR LATCH WILL NOT ENGAGE. THE LATCH MECHANISM ITSELF WILL NOT STAY IN THE CLOSED POSITION.
Electrical system, Aug 18, 2016
THE HORN HAS STOPPED WORKING AFTER 31000 MILES, THE RELAY AND FUSE HAVE BOTH BEEN CHECKED AND ARE STILL GOOD. I NOTICED IT WHEN I LOCKED MY CAR, AND THEN WHEN I PRESSED THE PANIC BUTTON THERE WAS NO SOUND AS WELL AS WHEN I PRESSED THE HORN BUTTON. THE HORN SHOULD NOT BE OUT ON ANY CAR AFTER ONLY 30K MILES, THESE CARS SEEM TO BE WIRED BADLY WHICH IS A SHAME.
Engine, Aug 17, 2016
I BOUGHT MY CAR IN JANUARY 2012 - THE CAR RAN GREAT FOR THE FIRST 8 MONTHS, IT WAS A SMOOTH RIDE AND THE ACCELERATION WAS QUICK. THAT YEAR I DROVE ALMOST 30K MILES UP AND DOWN THE CALIFORNIA COAST. TOWARDS THE END OF THAT YEAR I STARTED TO NOTICE MY CAR WASN'T RUNNING THE SAME, THE ACCELERATION LAGGED AND WHEN I WOULD ACCELERATE FROM 0MPH TO 20MPH IT WOULD SHAKE - FELT LIKE THE TRANSMISSION WASN'T SWITCHING GEARS PROPERLY SO I BROUGHT IT INTO FORD WHERE I ORIGINALLY BOUGHT IT IN SEASIDE CA IN MONTEREY COUNTY. THEY RAN SOME TESTS AND SAID IT WAS FINE AND THAT WHAT I WAS FEELING WAS FROM THE NEW ENGINE FORD HAD CREATED TO HELP THEIR CARS RUN EFFICIENTLY AND NOT USE AS MUCH GAS. I ALSO BROUGHT IT INTO FORD SANTA MONICA IN LOS ANGELES CA SEVERAL TIMES WITH THE SAME ISSUE - THIS WENT ON FOR YEARS AND THEY ALWAYS SAID THE SAME THING. IN AUGUST OF 2015 SANTA MONICA FORD FINALLY DISCOVERED THAT MY CAR INDEED HAD A RECALL AND NEEDED A NEW CLUTCH, BUT IT WAS BACK ORDERED. ON JANUARY 18TH OF 2016 MY GIRLFRIEND AND I WERE DRIVING ON THE 405 SOUTH HEADED TO ORANGE COUNTY. MY GIRLFRIEND WAS DRIVING ABOUT 65 IN THE CARPOOL LANE - ALL OF A SUDDEN THE GAS PEDAL STOPPED WORKING AND THE RPMS WERE FLOORING, BUT THE ENGINE COULDN'T CATCH - WE HAD TO GET OVER 5 LANES BEFORE WE RAN OUT OF GAS AND WERE ALMOST KILLED BY A HUGE SEMI/18 WHEELER THAT WAS DRIVING OVER 70MPH. I HAD MY CAR TOWED FIRST THING TUESDAY MORNING BECAUSE MONDAY WAS A HOLIDAY. SANTA MONICA FORD SAID IT WAS FINE, THAT FRIDAY THE SAME THING HAPPENED SO I BROUGHT IT TO FORD STAR LINCOLN IN GLENDALE. I'VE HAD OVER 4 CASES WITH FORD CORPORATE ABOUT MY CLUTCH AND TRANSMISSION ISSUE AND EVERY COUPLE MONTHS THEY CHANGE THE REGIONAL MANAGER I WAS DEALING WITH AND EVERY SINGLE CASE HAS MYSTERIOUSLY BEEN CLOSED FOR NO REASON. WHEN I CALL FORD TO ASK WHY THEY ARE CLOSED WHEN THEY HAVEN'T BEEN RESOLVED AND THEY SAY THEY DON'T KNOW.
Electrical system, Visibility/wiper, Aug 17, 2016, fire
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 TO 35 MPH, THE WINDSHIELD WIPERS ACTIVATED ON THEIR OWN AND THE CONTACT NOTICED SMOKE AND FLAMES UNDER THE HOOD. THE CONTACT PULLED OVER AND CALLED 911. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. NEITHER A POLICE NOR A FIRE REPORT WERE FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Structure, Aug 17, 2016
THE DOOR LATCH ON MY REAR PASSENGER DOOR FAILED AND THE DOOR FLEW OPEN WHILE THE CAR WAS IN MOTION. WHEN I TURNED RIGHT OUT OF MY COMPLEX WAS WHEN IT OPENED. FORD ISSUED A RECALL ON VEHICLES INCLUDING 2012 FORD FOCUSES REGARDING THIS ISSUE BUT DID NOT INCLUDE VEHICLES BOUGHT AND REGISTERED IN THE STATE OF TENNESSEE, WHERE I LIVE. I BELIEVE THAT BECAUSE MY CAR HAS DEMONSTRATED THE PROBLEM THAT THE RECALL ADDRESSES, THEY SHOULD BE FIXING IT FOR FREE AS PART OF THE RECALL. I JUST HAD TO PAY $226.00 FOR THE PART TO FIX MY DOOR, AND THE PART WAS ON BACK ORDER FOR A MONTH.
Structure, Aug 17, 2016
OUR VIN NUMBER IS NOT COVERED UNDER THE CURRENT RECALL. WHILE DRIVING OUR REAR PASSENGER DOOR POPPED OPEN AND WILL NOT STAY CLOSED. WE HAD TO BUNGEE CORD CLOSED IT FOR A MONTH AND A HALF UNTIL THE BACK ORDERED PART CAME IN. NOW WE ARE PAINT $800 TO HAVE IT FIXED.
Other or unspecified, Aug 16, 2016
2012 FORD FOCUS DRIVER'S SIDE DOOR WILL NOT LATCH. IN ORDER TO KEEP THE DOOR CLOSED I HAVE TO HOLD IT OR KEEP IT TIED DOWN. DUE TO HOW UNSAFE IT IS, I CAN NO LONGER OPERATE THIS VEHICLE UNTIL THE ISSUE IS RESOLVED. THE WARNING LIGHT DOES APPEAR THAT THE DOOR IS OPEN WHILE DRIVING.
Visibility/wiper, Aug 16, 2016
THE PASSENGER WINDSHIELD WHIPER DOESN'T WORK
Structure, Aug 16, 2016
THE DRIVER'S SIDE REAR DOOR WILL NOT LATCH. THE LATCH LOOKS BROKEN COMPARED TO THE OTHER REAR DOOR LATCH, BUT UNKNOWN SPECIFICALLY WHAT PART IS BROKEN. THE DOOR LATCH BROKE WHEN PARKED IN OUR DRIVEWAY. MY HUSBAND OPENED THE DOOR TO GET SOMETHING OUT OF THE BACK AND WHEN HE CLOSED IT, IT BOUNCED BACK SLIGHTLY AND WOULD NOT CLOSE. NO INJURIES AS A RESULT OF THE LATCH BREAKING. FORD SAYS (IN A CALL ON 8/16/16) OUR VIN IS NOT A PART OF THE RECALL AND WILL NOT TELL US IF THE LATCH ON OUR CAR IS THE SAME PART INSTALLED ON VEHICLES THAT ARE A PART OF THE RECALL. OUR FORD SERVICE DEALER IS BACKORDERED ON THE PART AND WILL NOT HAVE IT AVAILABLE UNTIL AUG 31ST, AND FORD WILL NOT PAY FOR THE FIX, WHICH IS ESTIMATED AT $500-$600.
Structure, Aug 16, 2016
ON AUGUST 2ND, 2016, THE BACK DOOR LATCH ON THE DRIVER SIDE FAILED, AND IT WILL NO LONGER HOLD THE DOOR CLOSED. I HAD OPENED MY BACK DOOR TO PUT MY BACKPACK IN THE BACKSEAT, AND WHEN I CLOSED THE DOOR, IT CLOSED COMPLETELY, BUT WOULD NOT LATCH AND HOLD THE DOOR SHUT. I NOW HAVE A RATCHET STRAP GOING FROM BACK DOOR TO BACK DOOR, HOLDING MY DOOR CLOSED.IT WAS STATIONARY AT THE TIME. I DIDN'T THINK TOO MUCH ABOUT IT BEYOND I NEEDED TO GET IT FIXED, UNTIL I WENT TO THE FORD DEALER TO ORDER A REPLACEMENT PART. I WAS TOLD BY THE PARTS ASSOCIATE THAT THE LATCH I NEEDED WAS ON BACK ORDER. AFTER A LITTLE RESEARCH I FOUND THAT FORD HAS RECALLS ON THE SAME MODEL YEAR FUSION AND FIESTA FOR THIS SAME FAILURE, AND THERE ARE SOME COMPLAINTS SURFACING ABOUT THE FOCUS. SIDE NOTE: 2 WEEKS LATER, I AM STILL WAITING ON THE REPLACEMENT DOOR LATCH MECHANISM. IT REALLY MAKES ME THINK THAT FORD USED THE SAME PART IN THE FIESTA, FOCUS AND FUSION MODELS.
Latches/locks/linkages, Aug 16, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE REAR DRIVER SIDE DOOR INDEPENDENTLY OPENED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THERE WAS A MANUFACTURER'S REGIONAL SAFETY RECALL TO ADDRESS THE ISSUE, BUT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND RECALL DETAILS WERE UNKNOWN.
Other or unspecified, Aug 16, 2016
DOOR LOCK STOPPED WORKING WHILE DRIVING DOOR OPENED ON TURN. HAVE TO HOLD THE DOOR CLOSED TO DRIVE OR TIE ROPE TO DOOR. MAJOR SAFETY HAZARD DRIVERS DOOR. VIN NOT IN RECALL BUT FITS ALL SYMPTOMS LIVE IN WARM AREA IN SOUTHTEXAS.
Steering, Structure, Aug 16, 2016
MY CAR'S STEERING WHEEL GOT STUCK WITH A NOTICE SAYING "POWER STEERING ASSIST FAULT". THE FIRST TIME THE PROBLEM OCCURRED THE CAR WAS BACKING UP, AND THE PROBLEM WENT AWAY WHEN I PARKED AND RESTARTED THE CAR. THE SECOND TIME THE PROBLEM STAYED... THE COST TO FIX THE PROBLEM WAS ESTIMATED AT ABOUT $2000 (PARTS AND LABOR) AT THE DEALERSHIP. THE MILEAGE WAS AROUND 60,000 AT THE TIME. LAST WEEK (08/12/2016, AT ABOUT 72,000 MILES), A WARNING CAME ON ABOUT A DOOR BEING OPEN WHILE I WAS PARKING. IT WAS THE ONE AT THE BACK ON THE DRIVER'S SIDE. THE DOOR WOULD NOT LOCK, SO I TIED IT WITH A SEATBELT TO KEEP DRIVING. SINCE THEN THE CAR GOES INTO PANIC MODE NOW AND THEN WHEN I LEAVE IT LOCKED, PROBABLY BECAUSE THE DOOR MOVES AND IT FEELS LIKE SOMEONE MECHANICALLY FORCED THE LATCH OPEN. I SOMEHOW FEEL LUCKY THAT NONE OF THE PROBLEMS OCCURRED WHILE DRIVING IN TRAFFIC, BUT I AM NOW CONCERNED ABOUT SOMETHING ELSE FAILING (LIKE A DOOR FLYING OPEN) IN WORSE CONDITIONS.
Other or unspecified, Aug 16, 2016
WHILE GOING DOWN THE ROAD MY DRIVERSIDE DOOR SWUNG OPEN. ONCE STOPPED I WAS UNABLE TO GET THE DOOR TO RELATCH TO CLOSE. THIS WAS A COUPLE MONTHS AGO. THE DOOR IS HAVING TO BE HELD CLOSED WITH A ROPE WHILST I CRAWL THROUGH THE PASSENGER SIDE DOOR WHICH IS VERY DIFFICULT. HAVING 3 KIDS THIS IS A VERY SCARY SAFELY ISSUE. THE LATCH WILL COST 300-500 TO FIX. I FEEL LIKE THIS IS AN ERROR IN THE MAKING OF THE VEHICLE AND THAT FORD SHOULD FIX THE DOOR LATCH AT NO COST.
Structure, Aug 15, 2016
MY WIFE WAS BACKING OUT OF OUR DRIVEWAY AND BEGINNING TO PULL OFF AND THE DRIVER DOOR JUST FLEW OPEN. THE LATCH WILL NOT SECURE THE DOOR. SHE COULD HAVE BEEN SERIOUSLY INJURED. MY LOCAL FORD DEALER IS HUB CITY FORD IN CRESTVIEW FL. AND THEY SAID I HAVE TO PAY FOR THE REPAIR.
Structure, Aug 15, 2016
THE DRIVER DOOR WILL NO LONGER LATCH. THE DOOR WILL CLOSE COMPLETELY BUT THE LATCH DOES NOT ENGAGE TO HOLD THE DOOR CLOSED.