2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints
3,801 reports, newest first.
Exterior lighting, Aug 2, 2016
2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS WILL NOT SWITCH TO BRIGHT. *SMD THE CONSUMER STATED THE HEADLIGHTS REMAINED ON DIM AND SHE WAS UNABLE TO SWITCH THEM OFF AND THEY WOULD COME ON, WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER REPEATEDLY FOR THE DEFECT. ON THE LAST OCCASIONS, THE VEHICLE FUNCTIONED NORMALLY FOR A FEW DAYS, BUT RETURNED TO ITS ORIGINAL PROBLEM WITHIN A FEW DAYS. ADDITIONALLY, THERE WERE TWO INCIDENTS, WHERE THE HEADLIGHTS SIMPLY CEASED TO WORK WHILE DRIVING AT NIGHT. *JB
Structure, Aug 1, 2016
THE DRIVER SIDE DOOR WOULD NOT CLOSE ONCE I GOT INTO THE CAR. I HAD TO DRIVE MY CAR WHILE HOLDING THE DOOR SHUT. THIS IS SUCH A SAFETY HAZARD! I TOOK THE CAR DIRECTLY TO SAN TAN FORD IN GILBERT, AZ. SAN TAN FORD EXPLAINED TO ME THAT THERE WAS NOT A RECALL ON THE FORD FOCUS YET, ONLY ON THE FUSION AND THE FIESTA. I AM FURIOUS TO FIND OUT THERE HAS BEEN OVER 73 FORD FOCUS VEHICLES REPORTED WITH THIS LATCH ISSUE AND A RECALL HAS NOT BEEN MADE. I AM ALSO AWARE THAT THESE MALFUNCTIONING LATCHES CAN BREAK ON ANY OF THE DOORS IN THESE VEHICLES AT ANYTIME. I DO NOT FEEL SAFE HAVING ANY FAMILY MEMBERS INCLUDING GRANDCHILDREN RIDE WITH ME IN MY CAR. SAN TAN FORD GAVE ME AN ESTIMATE OF $529.00 TO FIX ONE LATCH. IN ORDER FOR ALL OF MY LATCHES TO BE REPLACED IT WILL BE OVER $2,116.00. THIS IS UNETHICAL AND HAZARDOUS TO THEIR CONSUMERS AND FAMILIES.
Latches/locks/linkages, Aug 1, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10 MPH AND TURNING A CORNER, THE FRONT PASSENGER DOOR SWUNG OPEN. THE DOOR LATCH FAILED WITHOUT WARNING MORE THAN ONCE. THE DEALER DIAGNOSED THAT THE PAWL SPRING CAB NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
Structure, Aug 1, 2016
PASSENGER DOOR WILL NOT LATCH. DROVE FOR +/- 200 FEET ACTIVATING AUTO-LOCK WHILE PULLING ON DOOR TO CLOSE IT HELPED AND IT FINALLY LATCHED. LATER I WAS ON THE FREEWAY DRIVING 65-70 IT POPPED OPEN AGAIN. AFTER SLOWING DOWN AND STRUGGLING TO HOLD THE DOOR SHUT, I MANAGED TO GET IT TO CLOSE AGAIN BECAUSE THE AUTO-LOCK KEPT CLICKING.
Structure, Aug 1, 2016
IN MARCH 2016 THE DRIVER SIDE DOOR LATCH BROKE. AS WE WERE GETTING READY TO LEAVE HOME I OPENED THE CAR DOOR, BUT WHEN I TRIED TO CLOSE THE DOOR IT WOULD NOT LATCH. AT THIS TIME, WE WERE LUCKY THAT THE CAR WAS IN OUR DRIVEWAY AND NOT IN MOTION OR AWAY FROM HOME. WE HAD TO TIE THE DOOR CLOSED TO GET IT TO OUR LOCAL FORD DEALER. THE DEALER DECIDED THE LATCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THIS COST ALMOST $500. THEN, IN JULY 2016 THE LATCH ON THE FRONT PASSENGER DOOR FAILED. IN THIS INSTANCE, WHILE MY 16 YEAR OLD SON WAS DRIVING, THE PASSENGER DOOR SWUNG OPEN. LUCKILY, IT DID NOT HIT ANYTHING AS IT SWUNG OPEN. HE SLOWED DOWN FOR HIS PASSENGER TO CLOSE THE DOOR, BUT JUST LIKE THE DRIVER SIDE DOOR EARLIER THIS YEAR, THE DOOR WOULD NOT LATCH. MY SON'S FRIEND HAD TO HOLD THE DOOR CLOSED THE ENTIRE DRIVE TO OUR HOUSE (ABOUT 5 MILES ON A HIGHLY TRAVELED ROAD THAT HAS A SPEED LIMIT OF 55 MPH). THIS COULD HAVE BEEN A VERY SERIOUS OR DANGEROUS SITUATION IF MY SON HAD BEEN DRIVING ON A HIGHWAY OR HAD BEEN ALONE IN THE CAR. WE IMMEDIATELY CALLED OUR LOCAL FORD DEALER TO SCHEDULE AN APPOINTMENT AND CALLED FORD CUSTOMER RELATIONS IN HOPES THAT THEY WOULD ASSIST WITH THE COST OF REPLACEMENT. EVEN THOUGH THE FORD FOCUS IS UNDER INVESTIGATION FOR MANY VEHICLES HAVING THE SAME ISSUE AND OTHER FORD VEHICLES HAVE BEEN RECALLED FOR THE SAME ISSUE, FORD HAS STATED THAT THEY CAN NOT HELP WITH THE COST OF REPLACEMENT BECAUSE THE VEHICLE HAS NOT BEEN RECALLED. TO MAKE MATTERS WORSE, THERE ARE NO REPLACEMENT LATCHES AVAILABLE IN THE DALLAS AREA, AND IT WILL BE ALMOST A WEEK BEFORE A NEW LATCH WILL BE AVAILABLE. WE ALSO REQUESTED TO HAVE BOTH REAR LATCHES REPLACED BECAUSE I NO LONGER FEEL IT IS SAFE FOR MY 16 YEAR OLD SON TO DRIVE THIS VEHICLE WITH ITS ORIGINAL LATCHES, BUT I WAS TOLD THAT THE REAR LATCHES ARE ON BACK ORDER AND WILL NOT BE AVAILABLE FOR AT LEAST A MONTH.
Structure, Aug 1, 2016
THE REAR DOOR LATCH WILL NOT LATCH. THE DOOR JUST SUDDENLY FLEW OPEN WHILE I WAS DRIVING AND NOW WILL NOT LATCH SHUT. I WAS ON A CITY STREET WHEN IT HAPPENED.
Structure, Aug 1, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE DRIVER SIDE DOOR OPENED INDEPENDENTLY AND FAILED TO SECURE. THE CONTACT COASTED TO THE SIDE OF THE ROAD THEN WAS ABLE TO RESUME DRIVING BY HOLDING THE DOOR HANDLE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Structure, Aug 1, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 45 MPH, THE FRONT DRIVER SIDE DOOR FLEW OPEN. THE CONTACT WAS UNABLE TO SECURELY LOCK THE DOOR. THE CONTACT DROVE HOME WHILE HOLDING THE DOOR. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,900.
Other or unspecified, Aug 1, 2016
I WAS DRIVING DOWN THE STREET--MADE A RIGHT HAND TURN AND THE DRIVERS SIDE DOOR RANDOMLY SWUNG OPEN! I PULLED OVER ON THE SIDE OF THE STREET--THE DOOR WOULD NOT CLOSE! IT WOULD NOT LATCH ONTO THE CAR. I HAD TO DRIVER TO MY MOMS HOUSE, HOLDING THE CAR DOOR, GOING 20 MPH SO THAT MY DAD COULD TRY AND FIX IT. IT TOOK HIM TWO HOURS TO GET THE CAR DOOR TO CLOSE!. I HAVENT OPENED IT SINCE THEN BECAUSE I'M AFRAID THE DOOR WONT CLOSE AGAIN! IVE BEEN HAVING TO CLIMB OUT OF THE PASSANGER SIDE!
Power train, Electrical system, Electronic stability control (ESC), Aug 1, 2016
I PURCHASED THE CAR FROM FORD DEALER USED.TRANSMISSION ACTED UP AFTER A MONTH TOOK IN IN AND THEY SAID IT WOULD COST ME 200.00 TO LOOK AT IT.I PURCHASED THE 2 YEAR EXTENDED WARRANTY,BUT WOULD STILL COST ME THAT .I LEFT ,A FEW MONTH LATER THE CAR WOULD NOT MOVE AND TRANSMISSION LIGHT CAME ON .MY INSURANCE TOWED THE CAR AT THAT TIME THE DEALER KEPT MY CAR FOR A WEEK ,CHARGED ME 500.00 FOR CABLES TO THE BATTERY.1 WEEK LATER I WAS DRIVING BACK FROM ARIZONA TO NEVADA IN THE MIDDLE OF THE DESERT AND THE CAR LIGHT CAME ON AGAIN CAR WAS SHUTTERING LOSING POWER THANK GOD I MADE IT HOME.NOW ABOUT 2 MONTHS LATER I WAS DRIVING HOME FROM WORK AND TURNED MY DRIVER SIDE DOOR FLEW OPEN..THANK GOD I WASN'T CLOSE TO ONCOMING TRAFFIC AND HAD SEAT BELT ON.HOWEVER NOW MY DRIVER SIDE DOOR WILL NOT CLOSE OR LOCK.
Fuel/propulsion system, Jul 31, 2016
MY 2012 FORD FOCUS NEEDS A NEW FUEL TANK, FUEL PUMP, PURGE VALVE AND CANISTER PER TSB 16-0062. IT'S BECAUSE THE PURGE VALVE WAS MALFUNCTIONING AND HAS COLLAPSED MY GAS TANK (PLASTIC) AND I NEEDED TO REPLACE THE FUEL PUMP, GAS TANK, FUEL TUBE ASSEMBLY. ALL COST $2000. MANY OTHERS HAVE THIS PROBLEM BUT IT APPEARS THAT THERE IS NO RECALL ON THIS. THIS IS SOMETHING THAT SHOULD BE ADDRESSED AS A RECALL, NOT AN "EFF" YOU TO THE CUSTOMER THAT HAS TO DEAL W/ A KNOWN ISSUE TO FORD. WHEN STOPPED, THE VEHICLE WOULD IDLE ROUGH. THE ENGINE ACTUALLY DIED ON ME IN TRAFFIC ONE DAY. THE CHECK ENGINE LIGHT CAME ON W/ CODE P1450. THEN MY FUEL GAUGE BECAME HIGHLY INACCURATE, SHOWING A FULL TANK OF FUEL WHEN I MAY BE AT HALF OR LOWER.
Structure, Jul 31, 2016
WHILE DRIVING MY FOCUS AND MAKING A RIGHT TURN MY DRIVER DOOR OPENED IN MID TURN AND FLEW OPEN. I HAD TO PULL OVER ON THE HIGHWAY SINCE I TRIED TO CLOSE THE DOOR AND IT WOULD NOT CLOSE. AFTER LOOKING AT THE DOOR THE LOCKING MECH WOULD NOT GO BACK UP IT STAYED DOWN.
Power train, Jul 30, 2016
TRANSMISSION IS FAULTY. WHILE DRIVING, THE CAR WILL SLOW DOWN, SHAKE, AND SHUDDER AND WILL NOT ACCELERATE. THE RPMS WILL INCREASE TO 5000-6000. THIS HAPPENS IN CITY DRIVING AND HIGHWAY DRIVING. ON THE HIGHWAY THE CAR WILL SLOW FROM 65MPH TO 40MPH WITHOUT WARNING AND WILL NOT ACCELERATE. VERY UNSAFE!!!! THE CAR HAS BEEN BACK TO FORD DEALERSHIP SEVERAL TIMES. EACH TIME THEY SAY THE CAR IS FIXED ONLY TO BE BACK WITH IN A WEEK OR TWO FOR THE SAME PROBLEM. SEEMS FORD DOES NOT HAVE A FIX FOR THIS PROBLEM AND I DONT WANT THE CAR BECAUSE SOMEONE IS GOING TO GET INJURED DRIVING THIS UNSAFE CAR.
Other or unspecified, Jul 30, 2016
THE LIGHT SHOWED THE LEFT REAR DOOR WAS OPENED SO I OPEN AND CLOSE THE DOOR BUT IT DI'D NOT LATCH, I CONTINUE TO CLOSE THE DOOR THE LATCH WOULDN'T HOLD. I LOOKED AT THE LATCH AND IT SEEMED TO BE LOOSE, IT WAS BROKEN NOT SURE HOW OR WHY.
Power train, Electrical system, Jul 29, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD ACCELERATE OR DECELERATE WITHOUT WARNING. WHEN THE CONTACT ATTEMPTED TO ACCELERATE FROM A STOP, THE VEHICLE SPUTTERED. THE DEALER DIAGNOSED THAT THE TRANSMISSION AND THE COMPUTER CHIP FOR THE TRANSMISSION FAILED. THE COMPUTER CHIP NEEDED TO BE REPROGRAMMED AND THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED A TOTAL OF THREE TIMES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,312.
Structure, Jul 29, 2016
CLOSED MY DRIVERS DOOR IN THE DRIVEWAY AND THE DOOR WOULDN'T LATCH CLOSED.
Power train, Jul 29, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION INDEPENDENTLY SHIFTED INTO NEUTRAL AND THE RPMS INCREASED. THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE PCM, TCM, AND SHAFT SEALS WERE REPLACED. THE FAILURE OCCURRED ONLY AFTER THE VEHICLE WAS SERVICED PER THE MANUFACTURER'S VOLUNTARY RECALL IN WHICH THE CLUTCH AND THE TCM WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Other or unspecified, Jul 29, 2016
THE FRONT DOOR ON THE DRIVER'S SIDE OF MY CAR SUDDENLY STOPPED LATCHING WHILE I WAS IN THE MIDDLE OF A ROAD TRIP. IT WAS OPERATING CORRECTLY UNTIL I GOT OUT OF MY CAR TO WALK INTO A GAS STATION. WHEN I RETURNED IT WOULD NOT LATCH. INSTEAD, IT WOULD JUST BOUNCE OFF THE DOOR FRAME WITHOUT THE LATCH ENGAGING. I TESTED THE LATCH TO SEE IF IT WAS JAMMED, BUT THE ACTUAL LATCH ITSELF MOVED JUST FINE WHEN I MOVED IT WITH MY KEY. I HAD TO TIE THE DOOR TO MY LEG WITH A BELT TO MAKE THE REST OF THE DRIVE HOME. ON MONDAY, I TOOK THE CAR TO THE DEALERSHIP WHO TOLD ME IT WAS A PROBLEM WITH THE DOOR LATCH, AND THAT THE ENTIRE UNIT WOULD NEED TO BE REPLACED. THE DEALERSHIP QUOTED ME A PRICE OF $680 FOR THE REPAIR, AND NEITHER THE SERVICE MANAGER NOR FORD CUSTOMER SERVICE WERE WILLING TO PROVIDE ANY ADDITIONAL ASSISTANCE. I HAD IT REPLACED BY A LOCAL AUTO SHOP THAT I TRUST, AND THEY WERE ABLE TO DO IT FOR MUCH CHEAPER THAN FORD'S SERVICE DEPARTMENT.
Latches/locks/linkages, Jul 28, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER AND FRONT DRIVER SIDE DOORS FAILED TO LOCK. WHILE DRIVING 65 MPH, THE DRIVER'S DOOR OPENED AND FAILED TO REMAIN LOCKED. THE DRIVER COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND PLACED THE SEAT BELT AROUND THE DOOR HANDLE TO RESUME DRIVING. THE FAILURE RECURRED TWICE ON THE REAR PASSENGER DOOR. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Structure, Jul 28, 2016
THE DRIVER SIDE DOOR WILL NOT LATCH CLOSED. I CANNOT LOCK THE CAR BECAUSE OF THIS. ONLY 33K MILES ON THE VEHICLE. IT WILL BOUNCE BACK WHEN IT IS SHUT AND WILL OPEN IF NOT HELD CLOSED WHILE DRIVING. INITIAL INCIDENT OCCURRED WHEN TRYING TO CLOSE THE DOOR AND IT BOUNCED BACK OPEN.
Structure, Jul 28, 2016
DOORS LEFT SIDE (BOTH) LATCH FAILURE-FRONT AND REAR DOOR WILL NOT STAY CLOSED-TECH FOUND LATCH IS INTERNALLY FAULTED STATIONARY-DOORS WOULD NOT LATCH, ENTERING VEHICLE
Other or unspecified, Jul 28, 2016
THE REAR DRIVER SIDE DOOR LOST THE ABILITY TO SHUT. WHEN I TRIED TO CLOSE THE DOOR WHILE PARKED IN MY DRIVEWAY, IT WOULDN'T LATCH. HAD THE CAR INSPECTED AND DISCOVERED THE REAR DOOR LATCH HAS FAILED AND NEEDS TO BE REPLACED. SPOKE TO FORD AND APPARENTLY THE PART IS ON A 4 MONTH BACK ORDER! NOT SURE WHY THIS HASN'T YET GONE TO RECALL. AFTER DOING SOME RESEARCH, FOUND OUT THAT THIS ISSUE HAS BEEN OCCURRING ON A LOT OF 2012-13 FOCUS, AND AN INVESTIGATION HAS BEEN STARTED. I WAS CHARGED $129 FOR THE MECHANIC TO INSPECT THE CAR, BUT HAVEN'T HAD IT SERVICED YET DUE TO THE PART BEING ON BACK ORDER. I DON'T HAVE THE RECEIPT FOR THE INSPECTION HANDY BUT CAN SCAN A COPY IF NEEDED.
Latches/locks/linkages, Jul 27, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT A SLOW SPEED, THE FRONT DRIVER SIDE DOOR BECAME AJAR. THE CONTACT STATED THAT THE DOOR LATCH FAILED AND PREVENTED THE DOOR FROM CLOSING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UDATED 09/22/16*LJ *TR
Other or unspecified, Jul 27, 2016
"TAKATA RECALL" I OWN A FORD FOCUS 2012 AND THE LATCH ON THE DRIVERS DOOR BROKE OFF. IT IS A PLASTIC PIECE. WHEN I WAS MAKING A TURN MY DOOR FLEW OPEN. LUCKILY, I HAD MY SEAT BELT ON. IF NOT I WOULD HAVE BEEN FLYING OUT MY VEHICLE WITH MY CHILDREN IN THE BACK SEAT.
Other or unspecified, Jul 27, 2016
WHILE DRIVING MY REAR DRIVER SIDE DOOR SWUNG OPEN UNEXPECTEDLY. THE LATCH WILL NOT LOCK ONTO THE DOOR PIN.