2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints
3,801 reports, newest first.
Structure, Jul 26, 2016
I WAS DRIVING DOWN THE STREET AND MY REAR DRIVER SIDE DOOR JUST OPENED AS I WAS MAKING A TURN! LUCKILY MY WORK LAPTOP DID NOT FALL OUT OF THE CAR OR THE DOOR DIDN'T HIT THE CAR NEXT TO ME! I PULLED OVER TO SHUT THE DOOR BUT IT WOULD NOT STAY SHUT. AFTER FURTHER INVESTIGATION IT APPEARS THAT SOMETHING MUST BE BROKEN INSIDE THE DOOR BECAUSE IT WILL NOT LATCH! AS SUCH I HAD TO GO BUY SOME ROPE TO TIE THE DOOR HANDLE TO THE DOOR HANDLE ON THE OPPOSITE SIDE IN ORDER TO KEEP THE DOOR CLOSED SO I COULD DRIVE HOME SAFELY.
Power train, Jul 26, 2016
I BOUGHT A 2012 FOCUS IN 2015 WITH 14,690 MILES ON IT. AFTER A COUPLE OF WEEKS I NOTICED PROBLEMS WITH THE TRANSMISSION BUT TRIED TO THINK POSITIVE AND SAY IT CAN'T BE. AS THE DAYS AND WEEKS WENT ON IT GOT WORSE AND WORSE THE CRANKING NOISE THE LACK OF ACCELERATION AND DECELERATION, THE SHUDDERING, ETC.. THEN I GET A RECALL LETTER FROM FORD MOTOR STATING THERE'S A RECALL ON THE TRANSMISSION AND IF AFFECTED HAVE DEALER TAKE CARE OF IT, SO I CALLED THE DEALER AND ASKED IF THEY COULD GIVE ME A LOANER SINCE I HAVE A SEVERELY DISABLED 8 YR OLD DAUGHTER THAT I MUST HAVE TRANSPORTATION IN CASE OF ANY EMERGENCY THEY TOLD ME NO LOANERS, SO I CALLED FORD MOTOR TOLD THEM MY ISSUE AND THEY ALSO SAID NO LOANERS. I TOOK THE CAR AND I GOT IT BACK THE SAME DAY THEY TOLD ME IT JUST HAD TO BE REPROGRAMMED OK SO A WEEK LATER THE SAME THING STARTED BUT I HAVE TO WORK AS WELL SO I CAN'T TAKE OFF FROM WORK SO EASILY, SO I JUST KEPT DRIVING IT SINCE THE SERVICE MANAGER ASSURED ME IT WILL NEVER STALL. WELL IT DID JUST THIS WEEK RIGHT IN THE MIDDLE OF THE ROAD WITH THE RED MALFUNCTION LIGHT ON. I WAS STUCK I WAITED A FEW MINS IN THE BOILING HEAT WITH MY DAUGHTER AND RESTARTED THE CAR, NEEDLESS TO SAY IT'S GOING BACK TO THE DEALER AGAIN. IT'S A HAZARD DRIVING THIS CAR THANK GOD NO ONE HIT ME ON THE ROAD. WITH THIS CAR YOU CAN HAVE A MAJOR ACCIDENT IT IS THE UNSAFEST CAR YOU COULD DRIVE.
Structure, Jul 26, 2016
LEFT REAR DOOR LATCH BROKE. THE DOOR LATCH WILL NOT LATCH AND THE DOOR WILL NOT STAY CLOSED. A BUNGEE CORD WAS NEEDED TO HOLD THE DOOR CLOSE AND HAD TO ACKNOWLEDGE THAT THE DOOR WAS OPEN ON THE CAR WARNING SYSTEM. POTENTIAL OF SOMEONE FALLING OUT OF CAR WITHOUT BUNGEE CORDS HOLDING IT CLOSED. VEHICLE WAS STATIONARY WHEN THE LATCH FAILED.
Structure, Jul 26, 2016
MY REAR DRIVER SIDE DOOR LATCH IS NOT CATCHING. I WAS DRIVING LESS THAN 25 MPH AND THE DOOR FLUNG OPEN WITH A 7 YEAR OLD CHILD IN THE BACK SEAT. I HAVE ATTEMPTED TO CLOSE THE DOOR AND IT HAS NOT CLOSED. I CALLED TO SEE IF THIS WAS COVERED UNDER THE RECALL AND THE FORD CUSTOMER SERVICE REP STATES THAT MY CAR WAS NOT BUILT IN THE FORD PLANT WITH THE RECALL. THIS IS A CONCERN OF MINE BECAUSE NO MATTER WHAT PLANT MY CAR WAS BUILT IN NO MATTER WHAT PLANT IT SHOULD BE COVERED. THIS IS CLEARLY A PART DEFECT CONCERN.
Latches/locks/linkages, Jul 25, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO CLOSE THE FRONT AND REAR DRIVER DOORS, BOTH DOOR LATCHES FAILED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT INCLUDED.
Structure, Jul 25, 2016
DRIVER SIDE REAR DOOR WILL NOT LATCH CLOSED. IT HAPPENED WHEN I ARRIVED HOME AND REMOVED ITEMS FROM THE BACK SEAT. HAVE TO USE SEAT BELT TO SECURE THE DOOR CLOSED BECAUSE THE LOCAL FORD DEALER WANTS TO CHARGE OVER 500 DOLLARS TO INSTALL A NEW LATCH ASSEMBLY. WHEN I DRIVE THE WARNING LIGHT ON THE INSTRUMENT PANEL WHEN COME ON EVERY FEW MINUTES SAYING THE REAR DOOR IN OPEN. THIS ISSUE IS VERY UNSAFE BECAUSE I HAVE A 19 MONTH OLD THAT STILL HAS TO RIDE IN A CAR SEAT IN THE BACK.
Latches/locks/linkages, Jul 25, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE AND FRONT PASSENGER SIDE DOORS WOULD NOT REMAIN CLOSED. THE CONTACT ATTACHED A ROPE AROUND THE LATCH IN ORDER TO TIGHTLY SECURE THE DOORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Latches/locks/linkages, Jul 25, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT DRIVER SIDE DOOR FLEW OPEN AND THE DOOR NO LONGER LATCHED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A FAULTY DOOR LATCH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 33,000.
Other or unspecified, Jul 25, 2016
DRIVERS REAR DOOR LATCH WILL NOT LATCH. LUCKILY THE CAR WAS PARKED AT THE TIME. THE HOOK INSIDE THE LATCH JUST FLOPS BACK AND FORTH. NO MATTER HOW HARD YOU SHUT THE DOOR, IT WILL NOT LATCH. DID INTERNET SEARCH AND IT SEEMS TO BE A PROBLEM WITH A LOT OF FOCUS'S.
Steering, Power train, Jul 23, 2016
2 MAJOR ISSUES: TRANSMISSION WOULD SUDDEN DROP OUT OF GEAR WHILE DRIVING. SEVERAL TIMES I WAS ON THE HIGHWAY AND IT WOULD DROP INTO NEUTRAL, LEAVING ME NO WAY TO CONTROL MY VEHICLE. THIS WAS FIXED WITH A FORD WARRANTY EXTENSION AND REPLACEMENT OF THE TRANSMISSION CONTROL MODULE (TCM). NOW, AT 74000 MILES, I AM HAVING A MALFUNCTION OF THE ELECTRONIC POWER STEERING (EPS). USUALLY RIGHT WHEN I START THE VEHICLE AND AM BACKING OUT OF MY GARAGE, BUT OCCASIONALLY ALSO WHILE DRIVING, A WARNING CODE APPEARS ON THE DASHBOARD SAYING "MALFUNCTION: POWER STEERING" AND THE WHEEL LOCKS IN PLACE. THIS IS VERY DANGEROUS AND THE 2012 FOCUS SEEMS TO HAVE LOTS OF MAJOR ISSUES.
Structure, Jul 23, 2016
DRIVER SIDE DOOR LATCHES/UNLATCHES WHENEVER IT WANTS WHILE DRIVING. DOOR WON'T LATCH SHUT WHEN ENTERING OR EXITING CAR. DRIVER DOOR OPENED ON ITS OWN DRIVING DOWN FREEWAY TODAY 7/23/16 AND WOULDN'T LATCH BACK WHEN I TRIED TO SHUT THE DOOR. THIS HAS BEEN GOING ON FOR SEVERAL MONTHS AND HAS HAPPENED ON MULTIPLE OCCASIONS. MY CAR IS LESS THAN 4 YEARS OLD I SHOULDN'T BE HAVING THESE PROBLEMS. IT IS HIGHLY DANGEROUS AND NEEDS TO BE ADDRESSED BEFORE SERIOUS INJURY OR DEATH OCCURS.
Structure, Jul 22, 2016
MY 2012 FORD FOCUS HAS HAD TWO DOORS BREAK DURING OPERATION AS IS DESCRIBED IN YOUR CURRENT INVESTIGATION TITLED "NHTSA ACTION NUMBER: PE16001". THE FIRST DOOR THAT MALFUNCTIONED WAS THE DRIVER'S DOOR. THE SECOND WAS THE REAR PASSENGER DOOR. IN BOTH CASES, I HAD BEEN DRIVING THE VEHICLE AND PARKED, THEN UPON ATTEMPTING TO CLOSE THE DOOR IT WOULD NO LONGER LATCH. FROM THAT POINT ON IT WAS IMPOSSIBLE TO LATCH THE DOOR CLOSED. IN THE CASE OF THE SECOND/REAR PASSENGER DOOR, MY GIRLFRIENDS' 9 YEAR OLD SISTER WAS IN THAT SEAT...WHEN I WENT TO OPEN IT FOR HER TO GET OUT I DISCOVERED THE DOOR WAS OPEN. THIS IS EXTREMELY DANGEROUS, OBVIOUSLY. I HAVE ALSO HAD TO SPEND APPROXIMATELY $1000 REPAIRING THESE DOORS AT MY LOCAL FORD DEALERSHIP, AS THE CAR ISN'T OPERABLE IN THAT CONDITION AND FORD DENIED MY REQUESTS TO PAY FOR THE REPAIRS. I AM AWARE THAT A SIMILAR PROBLEM IN OTHER FORD MODELS HAS RESULTED IN A RECALL, BUT FOR MY SPECIFIC MODEL JUST YOUR ON-GOING INVESTIGATION HAS TAKEN PLACE THUSFAR.
Other or unspecified, Jul 22, 2016
THE REAR DRIVER'S SIDE DOOR SPONTANEOUSLY REFUSED TO STAY SHUT. I WAS PARKED IN MY DRIVEWAY. WHEN I TRIED TO BACK OUT OF THE DRIVEWAY, THE ALARM SOUNDED, INDICATING THE REAR DOOR WAS AJAR.
Other or unspecified, Jul 21, 2016
TAKATA RECALL. I HAVE A 2012 FORD FOCUS THAT I BOUGHT ABOUT 2 YEARS AGO FROM SOMEONE ON CRAIGSLIST. IT'S MY FIRST CAR AND HAS BEEN THE MOST AMAZING FIRST CAR I COULD'VE ASKED FOR, WHEN I FIRST PURCHASED IT I HAD GOTTEN A LETTER IN THE MAIL REGARDING MY FORD AND IT TOLD ME TO BRING IT INTO FORD BECAUSE THERE WAS A RECALL ON MY TRANSMISSION. SO I BROUGHT IT IN TO CAPISTRANO FORD TURTLE CLICK, THEY TOLD ME TO COME BACK AFTER THE 4 DAY WEEKEND BECAUSE I PROBABLY DIDN'T WANT MY CAR SITTING IN THE SHOP ALL WEEKEND FOR SUCH A MINOR PROBLEM. SO I ASKED IF MY CAR WAS GOING TO BE FINE FOR ME TO STILL DRIVE IN OR SHOULD I JUST LET IT BE UNTIL THEY COULD WORK ON IT. THE MAN TOLD ME THAT MY CAR WOULD BE FINE AND JUST BRING IT IN AFTER THE WEEKEND. I ALSO CALLED AS SOON AS I WAS LEAVING THE DEALERSHIP AND MADE AN APPT AND ALSO GOT IT VERIFIED THAT MY CAR WOULD BE FINE TO DRIVE IN UNTIL MY APPT. FUNNY THING THE NEXT DAY MY GF AND I WE'RE DRIVING AND I STOPPED AT A RED LIGHT AND IT TURNED GREEN WENT TO HIT THE GAS AND MY CAR JUST DIED. DIDN'T EVEN FEEL LIKE IT TURNED OFF OR ANYTHING AND THEN IT SHOWED MY CAR WAS NOT REGISTERING THAT IT WAS IN DRIVE. SO I CALL FORD AND THEY HAD ME TOW THE CAR TO THEM AND THEY SAID THERE HAD BEEN A RECALL ON THE TRANSMISSION SOMETHING AND THEY FIXED IT FOR ME. SO SHE WAS RUNNING SO GOOD AND ABOUT 8 MONTHS DOWN THE LINE THE SAME KIND OF PROBLEM WITH MY TRANSMISSION IS HAPPENING EXCEPT NOW I GET IN MY CAR AND WILL GO TO TURN THE KEY AND IT WON'T TURN OVER, I HAVE TO LET IT DING 4 TIMES AND THEN IT'LL START. VERY ODD? I THEN WILL START DRIVING AND WHEN IT GOES TO SHIFT INTO SECOND GEAR IT DOES A GNARLY STALL AND IT'S ALMOST LIKE IT CAN'T CATCH THE GEARS AND IT'S BEEN TELLING ME "TRANSMISSION TOO HOT PULL OVER SAFELY" AND THEN IT JUST PULLS ITSELF OUT OF GEAR AND I KINDA JUST COAST INTO A SPOT. SO I TOLD FORD ABOUT IT ALL AND NOW THEY CAN'T FIX MY CAR BECA
Structure, Jul 21, 2016
THE DRIVER'S SIDE DOOR LATCH HAS FAILED AND THE DOOR WILL NOT HOLD ITSELF CLOSED. WHEN I ATTEMPT TO LOCK THE DOORS, IT TRIES AND IMMEDIATELY UNLOCKS THEM. THE LATCH MECHANISM ITSELF CAN BE PUSHED CLOSED WITH YOUR FINGER WHEN THE DOOR IS OPEN HOWEVER IT DOESN'T ACTUALLY STAY CLOSED. A SPRING FORCES IT BACK OPEN. THE LATCH FAILED IN THE PARKING LOT. WHEN I GOT IN TO COME HOME FROM WORK, THE DOOR WOULD NOT LATCH CLOSED. I THOUGHT MAYBE THE SEAT BELT OR SOME OTHER OBJECT GOT CAUGHT IN IT HOWEVER THAT WAS NOT THE CASE. IN ORDER TO DRIVE HOME, I HAD TO HOLD THE DOOR CLOSED AS BEST AS I COULD WITH ONE HAND WHILE ATTEMPTING TO STEER AND OPERATE TURN SIGNALS WHICH IS EXTRAORDINARILY UNSAFE AND DISTRACTING.
Structure, Jul 21, 2016
MY SON'S 2012 FORD FOCUS LEFT REAR DOOR FLUNG OPEN ON ITS OWN WHILE DRIVING ON THE FREEWAY. THANKFUL NO ONE WAS INJURED, AND WHEN HE PULLED TO THE SHOULDER HE REALIZED THAT HE COULD NOT GET THE TO ENGAGE TO CLOSE OR LOCK. HE STRUGGLED WITH IT FOR A FEW MINUTES, AND REALIZED IT WAS USELESS. HE THEN HAD TO DRIVE HOME HOLDING REAR DOOR CLOSED WHILE TRYING TO SAFELY DRIVE THE CAR. FORD NEEDS TO RECALL THE DOOR LATCHES ON THESE VEHICLES. DRIVERS RISK DEATH AND INJURY.
Power train, Jul 21, 2016
TCM RECALL, I HAVE HAD TO TAKE MY CAR TO THE SHOP GOING ON 3 TIMES NOW FOR THE SAME ISSUE. MY CAR IS LOOSING POWER, HESITATING TO GO INTO GEAR, AND SHUDDERING WHILE DRIVING. MY RADIO IS ALSO TURNING OFF WHILE DRIVING AND DOES NOT FIX UNTIL I TURN THE CAR ON AND OFF. MY TRANSMISSION FEELS LIKE ITS DRIVING. I DON'T FEEL SAFE DRIVING THIS VEHICLE AND I HAVE STARTED THE STEPS TO FILE A COMPLAINT WITH FORD. I WANT TO DRIVE A SAFER CAR I FEEL LIKE IM RISKING ME AND MY PASSENGERS LIVES WHEN I DRIVE THIS CAR. I LOVE IT BUT I JUST WANT TO FEEL SAFE AND WANT TO FEEL LIKE MY AUTO COMPANY CARES ABOUT ITS DRIVERS. ONCE WHEN THEY FIRST FIXED THE TCM I DROVE IT OFF THE LOT AND GOT A TRANSMISSION ERROR MESSAGE AND THEY HAD TO COME TAKE IT BACK TO THE DEALER. WHEN I PULL OFF AT A LIGHT MY CAR SHAKES UNTIL IT GETS TO 20MPH THEN IT STILL SHUDDERS A BIT UNTIL IT GETS ABOUT 50 MPH
Structure, Jul 20, 2016
WHEN I APPROACHED MY VEHICLE PARKED IN A PRIVATE PARKING LOT I NOTICED THE DRIVER DOOR WAS AJAR. I TRIED TO SHUT IT MULTIPLE TIMES WITH NO SUCCESS. I ENDED UP MANUALLY HOLDING THE DOOR CLOSED, WHICH WAS VERY UNSAFE, AND TOOK MY VEHICLE TO THE NEAREST FORD SERVICE CENTER FOR REPAIRS. I WAS EVENTUALLY DETERMINED THAT IT WAS A FAULTY DOOR LATCH THAT WAS EXTREMELY EXPENSIVE TO HAVE REPLACED. UGH!
Structure, Jul 20, 2016
WHEN I APPROACHED MY VEHICLE PARKED IN A PRIVATE PARKING LOT I NOTICED THE LEFT REAR DOOR WAS AJAR. I TRIED TO SHUT IT MULTIPLE TIMES WITH NO SUCCESS. I ENDED UP USING A STRAP TO KEEP MY DOOR CLOSED, WHICH SEEMED VERY UNSAFE, AND TOOK MY VEHICLE TO THE NEAREST FORD SERVICE CENTER FOR REPAIRS. I WAS EVENTUALLY DETERMINED THAT IT WAS A FAULTY DOOR LATCH THAT WAS EXTREMELY EXPENSIVE TO HAVE REPLACED. UGH!
Other or unspecified, Jul 20, 2016
WHILE AT A STOP, I TRIED TO CLOSE MY REAR PASSENGER DOOR AND THE DOOR LATCH FAILED TO LATCH AND HOLD THE DOOR CLOSED. THIS IS THE THIRD DOOR LATCH TO FAIL ON THIS CAR.
Structure, Jul 20, 2016
DOOR LATCHES ON THE FORD FOCUSES HAVE A TENDENCY TO BREAK WITHOUT ANY WARNING. I OPENED MY REAR LEFT DOOR TO DEPOSIT SOMETHING IN THE BACKSEAT, TRIED TO CLOSE THE DOOR, AND I REALIZED IT WOULDN'T SHUT BECAUSE THE DOOR LATCH HAD BROKEN. LUCKILY, I WAS PARKED IN A PARKING LOT, BUT I HAD TO DRIVE THE CAR DOWN TO THE DEALERSHIP HOLDING THE DOOR CLOSED THE ENTIRE WAY BECAUSE I DIDN'T HAVE ANY WAY TO WIRE IT SHUT. IT POSED A SERIOUS SAFETY HAZARD.
Latches/locks/linkages, Jul 20, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A RIGHT TURN, THE DRIVER SIDE DOOR SWUNG OPEN. THE CONTACT ATTEMPTED TO CLOSE THE DOOR, BUT THE LATCH DID NOT ENGAGE. THE CONTACT PULLED TO THE SIDE OF THE ROAD AND ATTEMPTED TO SHUT THE DOOR, BUT WAS UNSUCCESSFUL. THE CONTACT HAD TO HOLD THE DOOR CLOSED WHILE DRIVING HOME. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH FAILED. THE VEHICLE WAS AT THE DEALER AWAITING REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
Structure, Jul 20, 2016
THE REAR DRIVER'S SIDE DOOR LATCH FAILED. THIS IS THE SECOND LATCH THAT I HAVE HAS FAILED ON THE CAR. THE DRIVER'S SIDE DOOR LATCH FAILED IN NOVEMBER 2015. I WAS PULLING OUT OF A PARKING SPOT (GOING IN REVERSE) WHEN THE DOOR OPEN WARNING LIGHT CAME ON. I HAD JUST PUT MY DOG IN THE CAR AND CLOSED THE DOOR. THE DOOR LATCH FAILED SUDDENLY AND THE DOOR WILL NOT CLOSE.
Structure, Jul 20, 2016
DRIVER SIDE DOOR CAME OPEN WHILE CAR WAS IN MOTION, BEING DRIVEN ON A CITY STREET. DRIVER SIDE DOOR WILL NOT STAY CLOSED. DOOR LATCH HAS FAILED.
Other or unspecified, Jul 19, 2016
THE DRIVER DOOR WOULD NOT STAY CLOSE NOR WILL IT LOCKED. I CAN NOT DRIVE MY CAR ANYWHERE.