2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints
3,801 reports, newest first.
Electrical system, Engine, Jul 14, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT ANY SPEED, THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.
Structure, Jul 14, 2016
AS I STARTED MY DRIVE TO WORK ON 7/13/16 ON MY COUNTY ROAD AND MY INDICATOR LIGHT CAME ON AND SAID PASSENGER DOOR OPEN. I EXITED MY VEHICLE TO FIND MY REAR DRIVER SIDE DOOR OPEN AND WOULD NOT CLOSE. THIS IS NOT THE ONLY TIME THIS HAS HAPPENED, I HAD TO REPLACE THE LATCH ON THE REAR PASSENGER SIDE LESS THAN A YEAR AGO. THIS IS A MAJOR SAFETY CONCERN FOR ME AND MY FAMILY BUT ALSO PUTS A BURDEN ON MY FINANCIAL SITUATION, CONSIDERING I CANNOT DRIVE MY CAR TO WORK UNTIL THIS PROBLEM IS FIXED.
Power train, Jul 14, 2016
THIS IS NOT THE FIRST TIME THIS AUTO MANUAL TRANSMISSION HAS CAUSED PROBLEMS. WHEN I HAVE TAKEN THIS VEHICLE IN FOR SERVICE AND ASKED THEM TO LOOK AT THE TRANSMISSION AND WHEN I HAVE EXPLAINED WHAT IT DOES THEY SAID THAT IS HOW IT SHOULD BE. IT HAS ACTED LIKE IT WON'T GO AND IT HAS ROLLED BACK ON HILLS. IT HAS SHUTTERED AND STUTTERED TO CHANGE GEARS. FINALLY IT DIDN'T AND IT WAS IN TRAFFIC ON A 70 MPH HIGHWAY. WHILE DRIVING IN RUSH HOUR TRAFFIC - NOT STOP AND GO - JUST MORNING TRAFFIC WITH SEVERAL OTHER DRIVERS ON A 70 MPH THE FORD FOCUS STOPPED ACCELERATING. THE CAR WOULD NOT GO PAST 40-45MPH. I HAD TO TURN MY HAZARDS ON AND TRY TO KEEP GOING AND WORK MY WAY OVER TO THE SHOULDER. IT WAS DIFFICULT AND VERY DANGEROUS. I COULDN'T GET OVER AS QUICK AS I WOULD HAVE LIKED AND I COULD HAVE DIED! THE CAR WOULDN'T SHIFT GEARS. IT IS LIKE IT WAS STUCK IN BETWEEN AND THEN IT WOULDN'T REALLY SLOW DOWN AND FINALLY I HAD TO COAST ON THE SHOULDER TO A STOP. I WAS ALMOST AT AN EXIT SO I THOUGHT I WOULD TRY TO GET OFF TO A QUICK PARKING LOT. BUT THEN IT WOULDN'T GO. IT WASN'T STOPPED, BUT IT WASN'T DRIVING. THEN A MESSAGE INDICATED HOT TRANSMISSION AND I WAITED AS IT INDICATED TO LET IT COOL. FINALLY IT CLEARED AND NO MORE MESSAGE. I TRIED TO GO AGAIN ON THE SHOULDER TO GET TO A SAFE PARKING LOT OR SOMETHING AND IT WENT FOR A MINUTE GOT STUCK AT 40 MPH AND STARTED TO SLOW. THE CAR'S THROTTLE WAS GOING AND REVVING BUT NOTHING. I HAD TO COAST TO A STOP. LET IT COOL AND THEN I JUST TRIED TO GO TO THIS WIDE PART OF THE SHOULDER ON THE EXIT RAMP SO IT WOULD BE SAFE TO GET A TOW AND GET MY STUFF OUT OF MY CAR TO MY HUSBAND'S CAR. I GOT A TOW TO A LOCAL FORD SHOP AND THEY SAID "YOU HAVE TO DRIVE IT DIFFERENTLY." A CAR THAT I HAVE HAD 4ISH YEARS, NOW I HAVE TO DRIVE IT DIFFERENTLY? HOW DO I DRIVE TO WHERE IT DOESN'T STOP WORKING? THIS SHOULD NEVER HAPPEN!
Other or unspecified, Jul 13, 2016
THE DRIVER SIDE DOOR LATCH MALFUNCTIONED, NOT ALLOWING THE DOOR TO SHUT. MY SON WAS DRIVING THE CAR ON 07/14/2016 AND STOPPED AT THE STORE. UPON RETURNING TO THE CAR HE NOTICED THE LIGHTS ON AND DOOR AJAR. WHEN HE GOT IN THE CAR, THE DRIVER SIDE DOOR WOULD NOT LATCH SHUT. HE HAD TO DRIVE HOME HOLDING THE DOOR SHUT WITH HIS HAND, WHILE STEERING WITH THE OTHER. THIS DEFECT IS AN EXTREME SAFETY ISSUE. BROUGHT THE CAR TO THE FORD DEALERSHIP AND THEY ADVISED THAT IT WAS NOT COVERED BY RECALL YET. I HAVE TO PAY OUT OF POCKET.
Steering, Jul 13, 2016
POWER STEERING FAILURE, CAUSING THE CAR TO LOOSE POWER STEERING WHILE THE CAR WAS IN MOTION ON A HIGHWAY. THE PROBLEM WAS INTERMITTENT AND WAS INITIALLY RESOLVED BY RESTARTING THE CAR. HOWEVER, A WEEK AFTER THE PROBLEM FIRST STARTED (AND LESS THAN 50 DRIVING MILES LATER), THE CAR COMPLETELY LOST ALL POWER STEERING. THIS ALL STARTED ABOUT A MONTH AFTER AN UPDATE FOR A TRANSMISSION RECALL. ACCORDING THE FORD DEALERSHIP, A GEAR HAD BROKEN IN THE STEERING COLUMN RESULTING IN THE FAILURE. WHEN DISCUSSING THE ISSUE WITH A MECHANIC AT A DIFFERENT SHOP, HE SAID THAT TYPE OF DAMAGE TYPICALLY IS THE RESULT OF SIGNIFICANT CRASH FORCE. THE CAR HAD NOT BEEN IN AN ACCIDENT. BARRING AN ACCIDENT, THE MECHANIC SAID THAT IT WAS MORE LIKELY THE RESULT OF A DEFECTIVE PART OR COMPONENT.
Structure, Jul 13, 2016
CAR DOOR WON'T LATCH. SWUNG OPEN AT RANDOM AND WILL NOT STAY CLOSED. OCCURRED IN MOTION, BACKING OUT OF MY DRIVEWAY. SIMILAR RECALL FOR DIFFERENT FORD VEHICLES BUT NOT THE FORD FOCUS 2012.
Steering, Jul 12, 2016
ELECTRONIC POWER STEERING ASSIST FAILED SEVERAL TIMES AT START UP OR LOW SPEED JULY 2016. DIAGNOSED AS INTERNAL SYSTEM FAILURE OF THE STEERING RACK PROGRAM. THE STEERING RACK WAS REPLACED AT $1900. FORTUNATELY, I DID NOT HAVE HIGHWAY SPEED FAILURES BEFORE THE ERROR COULD BE DIAGNOSED AND FIXED. STEERING IS EXCEEDINGLY MORE DIFFICULT THAN OLD "MANUAL" STEERING WITHOUT THE POWER ASSIST.
Power train, Jul 12, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE VIBRATED AND JERKED FORWARD WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO BE REPAIRED, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 30,000. UPDATED 09/06/16*LJ THE CONSUMER STATED THE VEHICLE HESITATED AT LOW RPM'S UPON TAKE OFF. UPDATED 09/08/16.*JB
Latches/locks/linkages, Jul 12, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE REAR PASSENGER SIDE DOOR SUDDENLY OPENED. AFTER STOPPING THE VEHICLE, THE CONTACT DISCOVERED THAT THAT DOOR WOULD NOT LOCK OR REMAIN CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH MECHANISM FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED IN REFERENCE TO THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Latches/locks/linkages, Jul 11, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. PRIOR TO OWNING THE VEHICLE, THE DEALER REPLACED THE FRONT DRIVER SIDE DOOR LATCH AND THE REAR PASSENGER SIDE DOOR LATCH. THE FAILURE RECURRED ONCE THE CONTACT PURCHASED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DRIVER'S SIDE DOOR LATCH WAS REPLACED. LESS THAN A MONTH LATER, THE FRONT PASSENGER AND REAR DRIVER SIDE LATCHES FAILED. THE DOORS OPENED WITHOUT WARNING AND THE CONTACT HAD TO MAKE AN ADJUSTMENT DUE TO THE FAILURE. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE AGAIN. THE CONTACT WAS WAITING TO DETERMINE A SOLUTION FROM THE MANUFACTURER AND WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 10/13/16*LJ *JS
Structure, Jul 11, 2016
DRIVER REAR DOOR LATCH BROKEN WHILE DRIVING. LEAVING A PARKING GARAGE THE REAR DOOR SUDDENLY SWINGS OPEN NEARLY HITTING A PASSING CAR. AFTER PULLING OVER TO CLOSE THE DOOR IT IS APPARENT THE DOOR LATCH IS BROKEN AND WILL NOT LATCH AT ALL. I HAVE A SHORT VIDEO SHOWING THE FAILURE OF THE DOOR TO LATCH IF NEEDED.
Structure, Jul 10, 2016
I HAVE NOW AN ISSUE WITH MY PASSENGER DOOR THAT WILL NOT CLOSE. I OPENED MY DOOR AND WENT TO CLOSE IT AND IT POPPED BACK OPEN. WOULD NOT LATCH TO CLOSE. AS A RESULT I HAD TO TIE THE DOOR CLOSED. MY CAR WAS IN A PARKED POSITION AND I WAS PLACING ITEMS ON THE BACK SEAT. I WAS ABLEBTO OPEN THE DOOR BUT AS I ATTEMPTED TO CLOSE THE DOOR WOULD NOT ENGAGE OR LATCH JUST POPPED OPEN.
Other or unspecified, Jul 10, 2016
MY BACK PASSENGER SIDE DOOR WILL NOT STAY CLOSED. I WENT INTO THE STORE AND WHEN I CAME BACK I NOTICED MY INDICATOR KEPT TELLING ME MY DOOR WAS OPENED. I GOT OUT AND TRIED TO CLOSE IT BIT IT WOULDN'T STAY CLOSED. I HAD TO USE THE SEAT BELT JUST SO IT COULD STAY CLOSED ON THE WAY HOME. I FEEL LIKE FORD SHOULD BE HELD ACCOUNTABLE FOR THIS MALFUNCTION.
Steering, Jul 10, 2016
THE STEERING WHEEL BECAME VERY HARD TO TURN WHILE DRIVING. AFTER THE CAR WAS TURNED OFF, IT WAS STILL THE SAME. $2000 FOR REPAIR. CAME BACK FROM THE SHOP WITH A DEAD BATTERY. ANOTHER $180. MONEY I DON'T HAVE. 76,000 MILES AT FAILURE.
Structure, Jul 9, 2016
MY DRIVER SIDE LATCH HAS FAILED. MY CAR DOOR WON'T CLOSE PROPERLY ON ITS OWN.
Power train, Jul 9, 2016
FROM THE DAY PURCHASED, TRANSMISSION SHUDDERS WHILE DRIVING, GOING UP A HILL OR TAKING OFF. TOOK TO DEALER AND THEY SAID THAT'S NORMAL.
Structure, Jul 9, 2016
THE PASSENGER REAR DRIVERSIDE DOOR WON'T CLOSE. THERE WAS NO EVENT THAT HAPPENED TO CAUSE THIS ISSUE, IT JUST STOPPED FUNCTIONING ALL ON IT'S OWN AND JUST LIKE MY 1ST REPORT ON THIS SAME VEHICLE LAST MONTH REGARDING THE FRONT PASSENGER DOOR DOING THE EXACT SAME THING AND FORD MOTOR COMPANY KNEW THIS PROBLEM EXISTED 2-3 YEARS AGO AND CUNSUMERS WERE NEVER NOTIFIED OF THIS POTENTIAL DANGER OF THE DOORS COMING OPEN W/O WARNING AND MALFUNCTIONING. DOES SOMEONE HAVE TO GET SERIOUSLY HURT, OR WORST, DIE B4 FORD IS FORCED TO RECALL THESE EFFECTED VEHICLES FOR REPAIR? AS A CONSUMER, I WANT TO KNOW WHY FORD ISN'T FORCED TO TAKE CARE OF THIS PROBLEM? AS OF NOW I HAVE 2 DOORS THAT WON'T CLOSE SO THEY CAN'T BE LOCKED AND I HAVE NO GARAGE TO PUT THE VEHICLE IN, SO IT'S VERY VOLNERABLE TO THEFT IF IT'S NOTICED THESE DOORS ARE NOT CLOSED AND IF IT RAINS, THE VEHICLE WILL RECIEVE WATER DAMAGE ON TH ENTERIOR. SO, HOW LONG NOW B4 ANOTHER DOOR STOPS WORKING IN THIS SAME MANNER. I WAS PREPARING THE VEHICLE 07/09/16 FOR TAKING IT ON 07/11/16 TO ANOTHER REPAIR FACILITY THAN FORD TO GET AN ESTIMATE ON FIXING THE 1ST DOOR REPORTED ON LAST MONTH TO YOU, IN HOPES TAT IT WOULD BE A LOT CHEAPER THAN $600, BUT NOW THAT 2 DOORS ARE FAULTY, IT'S NO WAY I CAN AFFORD DOING THAT AND AS I THOUGHT ABOUT IT, THIS WAS FORD WAS HOPING PEOPLE WOULD DO PROBABLY, I'M NOT IN THEIR HEADS OR MEETINGS. THIS IS THEIR DESIGN ISSUE (FLAW), THEY NEED TO FIX THIS, OR TAKE THIS VEHICLE BACK AND RETURN ALL OUR MONEY INVESTED IN THIS VEHICLE INCLUDING DOWN PAYMENT AND MONTHLY PAYMENTS, WHICH ARE ALL ON TIME SINCE DAY 1.
Electrical system, Jul 9, 2016
RADIO HAS POPPING AND CRACKING ITS REALLY LOUD MAY CATCH ON FIRE.
Visibility/wiper, Jul 9, 2016
PASSENGER WIPER NOT WORKING AT ALL.
Structure, Jul 9, 2016
DOOR LATCH FAILURE DURING DRIVING. I WAS DRIVING THE CAR, TOOK A RIGHT TURN AND OUT OF NOWHERE THE DRIVER'S DOOR CAME UNLATCHED AND OPENED. I WAS ABLE TO GET THE CAR HOME BY HOLDING THE DOOR SHUT AND DRIVING BASICALLY WITH 1 HAND. AFTER ARRIVING AT HOME, IT BECAME EVIDENT THROUGH MULTIPLE ATTEMPTS TO CLOSE AND LATCH THE DOOR THAT THE LATCH WAS MALFUNCTIONING. THIS PROBLEM IS NOT ONLY DANGEROUS, IT IS ALSO LEAVES MY CAR MORE VULNERABLE FOR THIEF. THOUGH RESEARCH OF RECALLS I AM AWARE THIS IS CURRENTLY UNDER INVESTIGATION. WE WERE IN MOTION ON A 4 LANE ROAD IN A RURAL AREA AND TURNING. THIS HAPPENED ON JULY 8TH, 2016
Structure, Jul 8, 2016
DRIVER'S DOOR LATCH FAILURE WHILE STATIONARY. OCCURED AT 1315 ON 8 JULY 2016. UNLOCKED VEHICLE AND ENTERED TO DRIVE HOME. NOTICED DOOR DID NOT LATCH WHEN PULLED SHUT AND FREELY OPENS. WAS FORCED TO TIE A STRAP AROUND FRONT AND BACK DOORS THROUGH OPEN WINDOWS TO GET HOME. WITHOUT PRESURE HOLDING DOOR CLOSED, THE DOOR AJAR WARNING SOUNDS. UNABLE TO SAFELY LOCK VEHICLE OVERNIGHT TO PREVENT VANDALISM. SEEMS LIKE IT SHOULD BE COVERED BY NHTSA CAMPAIGN NUMBER: 15V246000. CALLED LOCAL FORD DEALER AND WAS TOLD IT'S NOT COVERED BY ANY RECALL AND THAT THEY WOULD HAVE TO INSPECT FIRST BEFORE GIVING MORE INFO. SINCE IT IS EXTREMELY INCONVENIENT TO GET THE CAR DROPPED OFF I HAVEN'T BEEN ABLE TO FOLLOWUP TODAY. PLEASE CONTACT ME FOR MORE INFO.
Structure, Jul 8, 2016
MY REAR PASSENGER SIDE DOOR WILL NOT LATCH CLOSE.
Structure, Jul 8, 2016
MY VEHICLE HAD A DOOR MALFUNCTION THAT WOULDN'T ALLOW PROPER CLOSURE. AS THIS WAS "AFTER HOURS" FOR A TYPICAL DEALERSHIP, I HAD TO LEAVE BY CAR DOOR AJAR UNTIL WE WERE ABLE TO GET IT INTO A SERVICE STATION. ONCE I DID, I LEARNED THAT THIS WAS AN INCREDIBLY COMMON MALFUNCTION AND WAS ADVISED THAT I SHOULDN'T LEAN FROM THE INSIDE ON ANY OF MY DOORS, INCLUDING THE DRIVER DOOR. I PLEAD WITH FORD (BOTH DEALERSHIP AND FORD CORPORATE) TO REPLACE THE NECESSARY PARTS ON ALL 4 OF THESE DEFECTIVE DOORS, AS THIS IS A FACTORY MALFUNCTION; WELL DOCUMENTED BY THOUSANDS OF FORD OWNERS, AND WAS TOLD THAT IT WASN'T RECALLED SO I'D HAVE TO SETTLE FOR $600 PER DOOR IN ORDER TO HAVE THIS PROBLEM FIXED. I, UNABLE TO AFFORD $2400 IN CHARGES, NOW I HAVE TO HOPE THAT MY CAR DOESN'T OPEN WHILE I AM DRIVING IT. WHICH WILL ONLY CAUSE SEVERE DAMAGE TO ANY VEHICLE OR PERSONS AROUND ME IF ISSUE CAUSES ACCIDENT. I ALSO WILL NOT BE ABLE TO PUT MY CHILDREN IN THE CAR, OR SEATED NEAR PASSENGER DOOR, OR BACK SEAT DOOR THAT WAS NOT FIXED - AS THEY COULD HAVE THIS SITUATION HAPPEN. WHILE ALWAYS BUCKLED, THERE IS NO GUARANTEE THAT THIS HORRIFYING FACTORY DEFECT WON'T CAUSE HARM WHILE VEHICLE IS IN MOTION. AT THIS POINT. I WOULD HOPE THAT THIS ISSUE ONLY ASSISTS IN GETTING A FACTORY RECALL FROM FORD AND FOR REIMBURSEMENT OF THE $600 CHARGE; BEFORE ANY FURTHER ACCIDENTS. NOT ONLY FOR MY CHILDREN'S SAKE, FOR MY SAKE, OR THE NUMEROUS CUSTOMERS OF THESE DEFECTIVE VEHICLES; BUT ALSO FOR THE SAKE OF EVERY DRIVER AND PASSENGER ON THE ROAD NEAR AN AFFLICTED FORD VEHICLE. I PLEAD FOR HELP IN GETTING THIS FIXED. PLEASE.
Structure, Jul 8, 2016
THE FRONT DRIVER'S SIDE DOOR LATCH STOPPED CLOSING. THE PART ITSELF NO LONGER CLOSES AROUND THE PIN CAUSING THE DOOR NOT TO SHUT OR LOCK. UNLESS PHYSICALLY RESTRAINED, THE DOOR WILL SWING OPEN WHILE DRIVING CAUSING SEVERAL POTENTIAL SAFETY HAZARDS. THANKFULLY IT DID NOT BREAK WHILE I WAS MOVING. I DROVE HOME FROM WORK, PARKED, AND THEN LEFT TO GO RUN ERRANDS, BUT WHEN I WENT OUT TO RUN ERRANDS THE DOOR DID NOT CLOSE ANYMORE. UPON VISUAL INSPECTION AND COMPARISON TO THE PASSENGER SIDE I NOTICED A SMALL PLASTIC PIECE THAT APPEARED TO BE BROKEN OFF ON THE FRONT OF THE LATCH.
Structure, Latches/locks/linkages, Jul 8, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 60 MPH, THE DRIVER SIDE DOOR SWUNG OPEN INDEPENDENTLY AND THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.