2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints
3,801 reports, newest first.
Structure, Jul 7, 2016
IN APRIL 2016, THE DRIVERS SIDE DOOR LATCH QUIT WORKING AFTER I ATTEMPTED TO SHUT IT TO GO HOME FROM WORK. I WAS NO LONGER ABLE TO SHUT THE DOOR AND HAD TO TIE IT SHUT TO DRIVE IT. I HAD IT REPAIRED AT A FORD DEALERSHIP FOR JUST UNDER 600$. TODAY, 07 JULY 2016, MY PASSENGER SIDE DOOR LATCH QUIT WORKING WHILE I WAS VACUUMING THE CAR. I WENT TO LEAVE AND THE "DOOR AJAR" INDICATOR CAME ON. I ATTEMPTED TO SHUT IT AND IT WOULD NOT SHUT. I CALLED FORD AND THEY SAID THAT BECAUSE IT ISN'T RECALLED THEY WON'T FIX IT.
Steering, Jul 7, 2016
DROVE CAR TO STORE ON WAY TO WORK . PARKED CAR CAME OUT TO START VEHICLE. PANEL LIT UP STATED" STEERING ASSIST FAULT. TURNED CAR OFF REMAINED THE SAME MESSAGE APPEARED. CALLED FORD MOTOR COMPANY WAS TOLD COVERED ON THE POWERTRAIN DEALER SAYS IT WILL COST OVER 2000.00 THAT MONIES I DON'T HAVE TO SPARE,
Other or unspecified, Jul 7, 2016
FRONT DRIVERS SIDE DOOR LATCH HAS FAILED. DOOR WILL NOT LATCH CLOSED. NOTICED WHILE PARKED.
Other or unspecified, Jul 7, 2016
MY CAR STARTS WHEN IT WANT TO IT WENT DEAD ON THE INTERSTATE AND WOULD NOT START UNTIL THE SECOND TIME I TURN THE KEY IT SIT FOR A WHILE AND THEN IT STARTED
Latches/locks/linkages, Jul 7, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT ALL FOUR DOORS FAILED TO LATCH AND REMAIN CLOSED. THE CONTACT MENTIONED THAT THE LATCHES WERE FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.
Structure, Jul 7, 2016
PASSENGER SIDE REAR DOOR OPENED WHILE DRIVING ON A CITY STREET AND WILL NOT RE LATCH. APPEARS TO BE AN ISSUE WITH THIS VEHICLE WITH OTHERS REPORTING SIMILAR ISSUES.
Structure, Jul 7, 2016
THIS IS THE SECOND/SAME ISSUE WITH THIS VEHICLES DOOR LATCHING SYSTEM. FIRST WAS IN OCT 2015, REF #10784961-DRIVER SIDE REAR DOOR. THIS TIME SPOUSE WAS DRIVING OUT OF OUR NEIGHBORHOOD ON THE CITY STREET, CAR WAS IN MOTION APPROXIMATELY 10 MPH. SHE MADE A RIGHT HAND TURN AND THE DRIVER DOOR SWUNG OPEN. SHE STOPPED AND PULLED THE DOOR CLOSED BUT IT WOULD NOT LATCH CLOSED. SHE RETURNED HOME AND I FOUND THAT THE DRIVE DOOR LATCHING SYSTEM WAS NOT ENGAGING. I AM USING A SMALL ROPE ATTACHED TO THE INTERIOR DOOR PANEL HANDLE TO KEEP THE DOOR CLOSED WHEN NOT OCCUPIED. I AM UNABLE TO LOCK/SECURE MY VEHICLE AND THE INTERIOR/EXTERIOR LIGHTS REMAIN ON WHEN THE DOOR IS NOT PULLED CLOSED WITH THE SMALL ROPE ATTACHED TO THE INTERIOR DOOR PANEL HANDLE ON ONE END AND THE EMERGENCY BRAKE ON THE OTHER END. NO INJURIES DURING INCIDENT.
Structure, Jul 6, 2016
WITHOUT WARNING THE DRIVER DOOR FLEW OPEN AS CAR WAS PULLING ONTO FEEDER STREET AND WOULD NO LONGER LATCH AFTER THIS EVENT. WHEN RESEARCHING BLOGS FOUND OTHERS WHO HAD SIMILAR EVENTS. NEARBY DEALER CONFIRMED LATCH WOULD NOT OPERATE AND WAS BROKEN. MECHANIC STATED THAT THIS HAD BEEN SEEN REPEATEDLY ON OTHER FORD MODELS BUT NOT OFTEN ON FOCUS MODEL. WAS TOLD BY DEALER THAT OTHER MODELS HAVE RECALLS LISTED TO REPLACE ALL DOOR LATCHES.THIS COULD HAVE BEEN A MAJOR SAFETY ISSUE INCLUDING POSSIBLE EJECTION FROM THE VEHICLE.
Structure, Jul 6, 2016
GOT INTO MY FOCUS AS I NORMALLY DO. WENT TO PULL THE DOOR SHUT AND IT DID NOT LATCH. WILL NOT LATCH WHETHER LOCKED OR UNLOCKED. GLAD IT DIDN'T FLY OPEN LIKE I'VE READ THIS HAPPENING TO OTHER PEOPLE. ALSO GLAD IT DID NOT BOUNCE BACK AND HIT MY NEIGHBORS CAR. VERY UPSETTING TO READ FORD HAS HAD THIS PROBLEM IN OVER A HALF MILLION OF THEIR VEHICLES.
Structure, Jul 6, 2016
DRIVER SIDE DOOR FLEW OPEN WHEN I MADE A RIGHT HAND TURN ON A CITY STREET. DOOR WILL NOT CLOSE NOW. DEFECTIVE LATCH. DOOR BOUNCES OPEN WHEN I TRY TO CLOSE IT. I RESEARCHED ISSUE AND FORD HAS DONE RECALLS FOR OTHER MODELS BUT NOT THE FOCUS. DEALER SAID IT WOULD BE $500 TO FIX.
Other or unspecified, Jul 6, 2016
THE DRIVER REAR DOOR LATCH STOPPED WORKING. I OPENED THE DOOR FROM THE OUTSIDE LIKE NORMAL AND THEN CLOSED IT. STARTED MY CAR TO LEAVE MY DRIVEWAY AND NOTICED THAT THE LIGHT INDICATING THAT MY DRIVER REAR DOOR WAS OPEN. I THEN PROCEEDED TO TRY AND GET IT TO LATCH WITH NO PREVAIL. I TALKED WITH A FRIEND AND FOUND OUT THAT IT WAS MY LATCH THAT WAS BAD AND THAT THERE WAS A RECALL WITH THE FUSION AND FIESTA MODELS.
Steering, Jul 6, 2016
TURNED MY CAR ON TO TAKE MY SON TO SCHOOL AND IMMEDIATELY THE "STEERING ASSIST FAILURE" ALERT CAME ON. TRIED TURNING THE CAR OFF AND BACK ON BUT STILL THE SAME ALERT. TOOK IT TO THE DEALER MINS AFTER AND THEY INFORMED ME THE RACK AND PINION WOULD NEED TO BE REPLACED COSTING ME OVER $2000!
Latches/locks/linkages, Jul 6, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR LATCH MALFUNCTIONED. THE DOOR WOULD NOT REMAIN CLOSED AND COULD NOT BE LOCKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTERNAL LATCH ASSEMBLY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.
Other or unspecified, Jul 6, 2016
WHILE CAR WAS IN MOTION TURNING ONTO A BUSY STREET, THE FRONT DRIVER SIDE DOOR FLEW OPEN. AFTER FURTHER EXAMINATION THE DOOR IS NOT LATCHING.
Steering, Jul 6, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE POWER STEERING SEIZED WITHOUT WARNING AND CAUSED THE CONTACT TO VEER SLIGHTLY OFF THE ROAD. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 118,000.
Other or unspecified, Jul 5, 2016
MY 2012 FORD FOCUS HAS HAD TWO DOOR LATCHES/LOCK FAIL. THE LATEST ONE HAPPENED LAST WEEK. IT WAS THE FRONT PASSENGER DOOR THAT WONT CLOSE AT ALL. IT JUST SWINGS OPEN AND DOES NOT CLOSE NO MATTER WHAT. THIS HAPPENED TO THE FRONT DRIVER SIDE DOOR ABOUT 10 MONTHS AGO TOO. BOTH HAVE HAPPENED WHILE THE VEHICLE WAS PARKED AT MY WORK PLACE. THE FIRST TIME I TOOK IN MY CAR FOR SERVICE TO THE EARNHARDT FORD PHOENIX LOCATION, THE FORD EMPLOYEE WHO TOOK MY INFORMATION DOWN SAID THAT THE SAME THING HAPPENED TO HIS SAME YEAR MODEL FOCUS. THE SECOND FORD EMPLOYEE WHO TOOK MY INFO DOWN LAST WEEK HAS ALSO EXPERIENCED THIS ISSUE WHILE MOVING/DRIVING A FRIENDS FORD FOCUS.
Structure, Jul 5, 2016
DRIVER SIDE REAR DOOR LATCH STOPPED WORKING. DOOR WON'T STAY CLOSED, HAVE TO USE TOW STRAPS TO KEEP DOOR CLOSED OR IT WILL FLY OPEN WHILE DRIVING. VEHICLE WAS STATIONARY.
Other or unspecified, Jul 5, 2016
WHILE DRIVING DOWN MY STREET I TAKE A RIGHT HAND TURN AND MY DOOR FLIES OPEN AND I ATTEMPT TO CATCH IT FROM SLAMMING CLOSED BUT THE FORCE WAS TOO GREAT AND THE DOOR PUSHED MY ARM BACK TOWARDS MY BODY. THE DOOR HIT THE CAR AND BOUNCED INSTEAD OF LATCHING ON. I PULLED OVER AND IT SAID DOOR AJAR AND THE DOOR WOULD NOT LATCH! THIS IS A MAJOR SAFETY ISSUE FOR MY SON AND I, AND FORD SAYS IT IS NOT COVERED SO IT IS COSTING ME $529! THIS KIND OF SAFETY ISSUE SHOULD BE COVERED MUCH LIKE THE FORD FIESTA AND FUSION!
Power train, Jul 5, 2016
I BOUGHT MY 2012 FORD FOCUS NEW. FORD HAS REPLACED MY TRANSMISSION/SEALS/ CLUTCHES FOUR TIMES THUS FAR. I HAVE HAD TO SCHEDULE THREE APPTS WITH PAUL MILLER FORD IN LEXINGTON KY SINCE TRANSMISSION #4. THE FIRST & SECOND INSPECTION PASSED ALL TESTS, 'IT'S WITHIN PARAMETERS' WAS THE ONLY RESPONSE THE TECHNICIAN WOULD TELL ME. MY THIRD APPT, MY TRANSMISSION FAILED & NOW NEED YET ANOTHER TRANSMISSION. FORD SAYS MY VEHICLE 'SAFE TO DRIVE'. WILL TAKE 2-3 MONTHS FOR PARTS. FOCUS CONTINUES TO: SHIFT ERRATIC, RPM NEEDLE IN 6-7 RANGE, TRANSMISSION SLIPS, JERKS, HESTITATES, BOGGS DOWN, DELAYED ACCELERATION, SHUDDERS, SURGES FORWARD WHEN STOPPING, DECREASED FUEL MILEAGE, AND TRANSMISSION IS LEAKING. THE COVER FOR UNDER CARRIAGE IS COVERED/CAKED WITH TRANSMISSION OIL. HOW CAN THIS VEHICLE BE SAFE TO DRIVE WHEN CLEARLY TESTING INDICATES THE TRANSMISSION HAS FAILED.
Structure, Jul 4, 2016
I HAVE HAD *2* OF MY DOOR LATCHES FAIL. DRIVER DOOR, AND DRIVER-SIDE PASSENGER DOOR. I HAVE HAD THE DRIVER DOOR LATCH REPLACED (APRIL 21ST, 2016) AND THE 2ND LATCH JUST FAILED BUT NOT YET REPLACED (JULY 2ND, 2016). THE FIRST REPLACEMENT COST ME $381.47, AND NONE OF IT WAS COVERED BY FORD AS IT IS NOT PART OF A RECALL.
Structure, Jul 4, 2016
I HAVE HAD *2* OF MY DOOR LATCHES FAIL. DRIVER DOOR, AND DRIVER-SIDE PASSENGER DOOR. I HAVE HAD THE DRIVER DOOR LATCH REPLACED (APRIL 21ST, 2016) AND THE 2ND LATCH JUST FAILED BUT NOT YET REPLACED (JULY 2ND, 2016). THE FIRST REPLACEMENT COST ME $381.47, AND NONE OF IT WAS COVERED BY FORD AS IT IS NOT PART OF A RECALL.
Power train, Other or unspecified, Service brakes, Jul 3, 2016
TCM PROBLEMS WIFE PULLED OUT TO A RESIDENTIAL INTERSECTION AND THE CAR STALLED, LUCKILY NO CARS WE'RE COMING AT THE TIME SHE CALLED ME AND WAS SCARED SHE DIDN'T KNOW WHAT TO DO IT TOOK ME I'M OUT 30 MINUTES TO GET TO HER MEANWHILE CARS WERE BACKING UP AND GOING AROUND HER WE PULLED IT INTO MY MOTHER-IN-LAW'S DRIVEWAY WHICH WAS NEAR AND ASK MY BROTHER-IN-LAW THAT IS A MECHANIC TO CHECK IT OUT AND HE INDICATED THAT IT WAS THE TCM THAT WAS OUT I HAVE HAD PROBLEMS WITH MY TRANSMISSION ABOUT SIX MONTHS AFTER I BOUGHT IT NEW IT FINALLY WENT OUT. I USE THIS CAR TO GO TO WORK I AM A STATE CIRCUIT RIDER AND PUT A LOT OF MILEAGE ON MY CAR ILEARN TO DEAL WITH THE SLUGGISH TRANSMISSION BECAUSE OF THE DEALERS INDICATED THEY COULDN'T DO ANYTHING ABOUT IT JUST TO REPROGRAM THE TRANSMISSION THAT WAS DONE AND THAT WAS THE ONLY THING THAT FOR DONE FOR MY VEHICLE. AFTER FORD INDICATED RECALL I HAD TOO MANY MILEAGE ON MY VEHICLE TO QUALIFY IT WAS JUST BARELY OVER 50,000 MILES THE FIRST TIME. SECOND LETTER INDICATED FOR ME TO TAKE THE VEHICLE IN TO BE CHECKED BUT THE DEALER MECHANIC SAID THAT THEY HAD TO PHYSICALLY HEAR OR FEEL THE SHUDDERING OF THE TRANSMISSION BEFORE THEY COULD PROGRAM IT AGAIN THIS WENT ON UNTIL I HAD NO WARRANTY ON MY VEHICLE. THE VEHICLE WITH SOMETIMES DO THE SHUTTERING OR SKIPPING OF THE TRANSMISSION NOT ALL THE TIME THAT'S WHY THE DEALER SAID THAT HE COULD NOT DO IT UNTIL IT WAS DOING IT FOR HIM. SO I LEARNED TO IGNORE THE SHUDDERING AND SKIPPING OF THE TRANSMISSION AND ADAPTED TO DRIVING WITH IT BUTT WHEN MY WIFE DROVE THE CAR AND IT FINALLY DIED ON HER THAT IS TOO MUCH TO DEAL WITH.
Other or unspecified, Jul 2, 2016
MY DRIVER AND DRIVER'S PASSENGER DOOR LATCHES DOES NOT WORK ON MY VEHICLE. I AM UNABLE TO CLOSE AND SECURE MY DOORS AT HOME, WORK, NOR OUT IN PUBLIC. THE DEALERSHIP TOLD ME THAT THERE WAS NOT A RECALL ON THIS VEHICLE AND I WOULD HAVE TO PAY UP TO 1400 ON TWO NEW LATCHES. MY VEHICLE WAS STATIONARY WHEN I PULLED THE HANDLE TO OPEN IT AND WHEN I TRIED TO CLOSE THE DOOR IT NEVER LATCH ONTO THE DOOR FRAME. I HAVE ROPE AND CORDS HOLDING THE DOOR IN PLACE AS I DRIVE AND WHEN MY KIDS TRAVEL TO SCHOOL. MY DOORS ARE UNSECURED DAILY.
Power train, Jul 1, 2016
WE PURCHASED THIS CAR NEW IN AUGUST OF 2012 AND HAVE HAD NOTHING BUT PROBLEMS WITH THE TRANSMISSION. JERKING, STUTTERING, ETC. CLUTCH HAS BEEN REPLACED BY FORD AT LEAST THREE TIMES UNDER WARRANTY TO ONLY FAIL AGAIN. FORD HAS EXTENDED THE WARRANTY TO 100,000 DUE TO THEIR KNOWN FAULTY DESIGN BUT HAS YET TO FIX THE PROBLEM. OWNERS WILL BE LEFT WITH A CAR THAT IS UNSAFE, EXPENSIVE TO MAINTAIN AND / OR UNUSABLE ONCE THE WARRANTY EXPIRES. WE HAVE HAD PROBLEMS ON THE HIGHWAY AND IS CITY DRIVING. CURRENTLY THE CAR WILL NOT GO ABOVE 30 MILES AND HOUR AND NO SUPPORT FROM LOCAL FORD DEALER OR FORD CORPORATE ON GETTING RENTAL CAR UNTIL THEY CAN FINALLY FIT US IN 4 DAYS FROM NOW. MIND YOU THIS CAR IS UNDER WARRANTY AND IS A KNOWN DEFECT THEY'VE YET TO FIX. WHY AFTER FIVE YEARS OF KNOWN PROBLEMS HAS THIS CAR NOT BEEN RECALLED? HOW MANY PEOPLE HAVE TO DIE IN ACCIDENTS BEFORE SOMETHING IS DONE? LISTED TODAY'S DATE AS DATE OF DATE OF INCIDENT ALTHOUGH THIS IS JUST THE LASTEST IN A LONG LINE OF HEADACHES AND TRANSMISSION PROBLEMS WE'VE EXPERIENCED SINCE BUYING THIS CAR.
Structure, Jun 30, 2016
MY DRIVER SIDE DOOR SWUNG OPEN WHILE DRIVEING HOME, LUCKILY I WASN'T ON THE FREEWAY JUST SURFACE STREETS AND NOT TOO FAR FROM HOME, THE DOOR AJAR LIGHT CAME ON. WHEN I GOT HOME I CHECKED TO SEE IF MAYBE IT WAS STUCK IN THE CLOSED POSITION, IT WAS NOT, I CLOSED THE LATCH AND ATTEPMTED TO SEE IF IT WOULD HOLD AND A SIMPLE PULL WOULD OPEN IT.