2017 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 903 owner complaints filed for this model year. This is the 10th highest complaint count among 19 Focus model years with reports.
Of the 2017 reports, 18 involved a crash and 2 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2016-2018 Focus, 2019 Explorer, and 2024 Explorer vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed February 13, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026. This recall expands previous recall number 25V685.
Campaign 26V012000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Engine and engine cooling, engine, oil/lubrication, pumpDec 22, 2023
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
A loss of oil pressure can result in an engine stall and a loss of power braking assist, increasing the risk of a crash.
Dealers will replace the oil pump tensioner assembly and oil pump drive belt, free of charge. If engine failure occurs due to a damaged oil pump belt and/or oil pump belt tensioner, Ford has authorized dealers to replace the engine assembly as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). Owner notification letters were mailed August 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S64.
Campaign 23V905000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Power train, manual transmissionNov 28, 2018
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 18S07. Note: This recall is an expansion of Recall 18V-169.
Campaign 18V845000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Seat belts, rear/otherAug 28, 2017
Ford Motor Company (Ford) is recalling certain 2017 Focus vehicles. The rear left side seat back frame may have an insufficient weld between the outboard pivot bracket and the pivot nut joint, resulting in the seat back having reduced strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
The reduced seat back strength may increase the risk of injury in the event of a crash.
Ford will notify owners, and dealers will inspect and replace the rear second left side rear seat back as necessary, free of charge. The recall began October 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C13.
Campaign 17V528000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Representative owner complaints
903 reports, newest first.
Steering, Jul 16, 2019
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING SEIZED WITHOUT WARNING. THE CONTACT STATED THAT IT WAS DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Other or unspecified, Jul 13, 2019
SHUTTER NOISE EVEN AFTER FORD HAS REPLACED TRANSMISSION AND CLUTCH AND PROBLEM IS STILL THWRE
Power train, Jul 12, 2019
THIS 2017 FOCUS WAS BROUGHT BRAND NEW. WHEN IT HIT ABOUT 1500 MILES, IT BEGAN TO SHUTTER AND SHAKE UNDER THE HOOD UPON ACCELERATION. THIS HAPPENED AT STOP SIGNS OR ON THE HIGHWAY. THIS HAPPENS WITH ANY SORT OF ACCELERATION. IT HAPPENS WHEN THE CAR IS STRAIGHT, LIKE ACCELERATING FROM A "STOPPED" POSITION AT A STOP SIGN WHEN IT IS MY TURN TO GO. IT ALSO HAS HAPPENED WHEN I WAS ATTEMPTING TO PASS ANOTHER VEHICLE. I CALLED THE DEALERSHIP AND WAS TOLD THIS WAS "NORMAL" WITH THESE CARS. I TOOK IT IN AND WAS TOLD IF THEY CHECKED IT OUT & IT WAS DETERMINED THIS WAS A "NORMAL" SHUTTER WITH THESE CARS, I WOULD HAVE TO PAY FOR THEIR TIME. NOT ABLE TO AFFORD THAT, I DID NOT HAVE THEM CHECK IT OUT. AT ABOUT 2500 MILES, I WAS PASSING A VEHICLE AND WHILE IN THE OPPOSITE LANE, THE CAR BEGAN TO SHUTTER & STALL. ME & CHILD WERE NEARLY HIT HEAD ON. I TOOK IT BACK TO THE DEALERSHIP. THIS TIME THEY KEPT IT TO CHECK IT OUT. THEY KEPT IT A WEEK. IT WAS DETERMINED THAT IT WAS INDEED THIS PARTICULAR TRANSMISSION AND CURRENTLY, FORD HAD NO RECALLS AND THEREFORE THEY COULD NOT DO ANYTHING. THE DEALERSHIP DONE WHAT THEY COULD DO AS FAR AS WHAT MY FORD WARRANTY WOULD PAY FOR. BASICALLY, I'M STUCK PAYING FOR A CAR THAT, AT TIMES, IS UNSAFE. I CAN'T PULL OUT ON THE ROAD OR PASS A VEHICLE BECAUSE I DO NOT KNOW IF THIS WILL BE TIME THE THAT MY CAR SHUTTERS AND WE ARE HIT HEAD ON. ACCORDING TO THE DEALERSHIP, FORD IS AWARE OF THIS TRANSMISSION ISSUE AND HAS CONTINUED TO SELL THEM IN THESE CARS. THIS CAR IS DANGEROUS AND I AM CANNOT AFFORD TO TURN IT IN NOR CAN I AFFORD TO REPLACE IT.
Power train, Jul 11, 2019
PURCHASED NEW AT 9000 MILES TRANSMISSION STARTED TO SHUDDER AND SLIP ON ACCELERATION, HAD CLUTCH REPLACED AT 11K MILES, AT 22K MILES IT OCCURED AGAIN THIS TIME JERKING INTO GEAR WHILE ACCELERATING, REPLACED CLUTCH AGAIN 24K MILES AT 37K MILES HAD IT REPLACED AGAIN FOR THE SAME REASON. 3 CLUTCH REPLACEMENTS IN UNDER 40K MILES AND IT IS HAPPENING AGAIN. THIS IS UNSAFE IN HEAVY TRAFFIC AND HIGHWAYS TRANSMISSION FAILURE IS DANGEROUS. TRANSMISSION JERKING, SHUDDERING TAKES LONGER TO GET UP TO SPEED AND MAINTAIN SPEED IN TRAFFIC. ALSO SHUDDERS AND SLIPS WHEN STARTING OFF FROM A STOPLIGHT.
Power train, Jul 11, 2019
ABOUT A COUPLE OF MONTHS AFTER PURCHASE I STARTED NOTICING A "SHUDDER" IN THE TRANSMISSION. WHEN I WOULD TRY AND TAKE OFF FROM A STOP IT WOULD SHUDDER AND FEEL AS THOUGH MY TIRES WERE SKIPPING ACROSS THE PAVEMENT PRETTY BAD. EVENTUALLY IT WAS SO BAD THAT I WOULD NOT TURN IN FRONT OF AN ONCOMING CAR THAT WAS EVEN A HALF MILE AWAY OUT OF FEAR IT WOULD STALL OR SIMPLY NOT MOVE. I ENDED UP TAKING MY CAR IN FOR REPAIR AFTER SEEING NUMEROUS COMPLAINTS OF THE SAME ISSUE AND DECIDING IT WAN'T ALL IN MY HEAD. I WAS CHARGED $130 FOR THEM TO TELL ME THEY CLEANED THE CLUTCH AND IT WAS "NORMAL" FOR THIS TYPE OF CAR AND THAT I NEED TO DRIVE IT HARDER DUE TO THE TRANSMISSION IT HAS IN IT. IT DOES NOT MATTER HOW HARD I DRIVE MY CAR IT IS STILL THERE. CLEANING OF THE CLUTCH OR WHATEVER THEY DID TO IT, WORKED FOR ABOUT A WEEK. HERE I AM BACK TO HAVING THE SAME ISSUE AND IT IS GRADUALLY GETTING WORSE. I AM SEEING ALL TYPES OF COMPLAINTS FOR THIS SAME ISSUE AND FEEL THIS IS NOT NORMAL. A BRAND NEW CAR SHOULD NOT FEEL LIKE CRAP TO DRIVE. BUYER BEWARE!
Power train, Electrical system, Fuel/propulsion system, Jul 10, 2019
MY CAR WAS AT A STANDSTILL AND MY CAR STUTTERED LIKE THE TRANSMISSION WAS GOING TO FALL OUT, I TALK WITH KEVIN AT LIBERTY FORD IN AURORA OHIO AND HE SAID DIDN'T THE SALESMAN TELL YOU ABOUT THE TRANSMISSION PROBLEMS AND I SAID NO. MY RADIO HAS STOPPED WORKING TWICE, I DIDN'T HAVE THIS PROBLEM UNTIL LIBERTY FORD DID MY OIL CHANGE BACK IN MAY 2019, ALSO MY CAR IS MISSING WHILE DRIVING. NOT HAPPY WITH BEING SOLD A LEMON. *TR CONSUMER NO LONGER HAS THE VEHICLE.*JB
Power train, Jul 10, 2019
UPON COMING TO A STOP (SUCH AS AT A TRAFFIC LIGHT OR STOP SIGN,) THE VEHICLE MAKES EXTREMELY LOUD "CLUNKING" NOISES WHEN SHIFTING DOWN IN GEAR. THE SOUND SEEMS TO COME DIRECTLY FROM THE TRANSMISSION AREA AND IS IN SYNC WITH THE CHANGING OF GEARS. UPON ACCELERATION FROM A STOP, THE TRANSMISSION WILL MAKE GRINDING SOUNDS AND STUTTER THE ENTIRE CAR IN A JERKING-TYPE MOTION. WHEN THIS HAPPENS, THE ENTIRE CAR FEELS AS IF THERE IS A LOSS OF POWER AND MAKES IT HARD TO ACCELERATE PROPERLY IN HIGH-SPEED/HIGH-TRAFFIC AREAS (SUCH AS FREEWAY ON-RAMPS OR STATE HIGHWAYS.) I PERSONALLY BELIEVE THAT THIS COULD BE A DANGEROUS THING BECAUSE IF I WERE TO PASS SOMEONE ON A DOTTED LINE, OR EVEN PULL OUT ONTO A ROADWAY, THE CAR MAY EITHER STALL OR STUTTER SO SLOWLY THAT I WOULDN'T BE ABLE TO GET UP TO SPEED CORRECTLY, RESULTING IN A POSSIBLE COLLISION. LASTLY, I WOULD LIKE TO MENTION THAT ON 3 SEPARATE OCCASIONS NOW, WHEN I AM TRYING TO PARK THE CAR IN A PARKING SPACE, THE TRANSMISSION WOULD NOT SWITCH IT INTO REVERSE AT ALL. MY GEAR SHIFTING STICK WAS IN REVERSE, AS WELL AS THE GAUGE-CLUSTER DISPLAYING I WAS IN REVERSE, HOWEVER, MY CAR ACTED AS IF IT WAS IN NEUTRAL. I WOULD HAVE TO PLACE THE CAR BACK INTO PARK OR DRIVE AGAIN, AND THEN TRY AGAIN FOR THE TRANSMISSION TO SUCCESSFULLY SWITCH INTO REVERSE. I DID CONTACT MY LOCAL FORD DEALERSHIP, HOWEVER THEY SAID THEY WERE MANY WEEKS OUT AND I NEVER COULD GET AHOLD OF ANYONE THERE TO SCHEDULE A TIME TO LOOK AT IT. I WILL ADD ON THAT MY CAR ONLY HAS 17,000 MILES ON IT AS OF JULY 2019. FROM MY RESEARCH, I HAVE SEEN MANY OTHERS POST COMPLAINTS OR WORRIES IN REGARD TO THE 2017 FORD FOCUS AND ITS TRANSMISSION. I HOPE THAT NHTSA WILL LOOK INTO THIS FURTHER AND CAN FIND ANSWERS AS TO WHY MANY, MANY OF THESE CARS ARE HAVING ISSUES WITH STALLING, STUTTERING, AND GRINDING NOISES AND MOTIONS COMING FROM THE TRANSMISSION.
Power train, Jul 9, 2019
MY 2017 FOCUS DEVELOPED A PROBLEM WITH THE POWER SHIFT DUAL CLUTCH TRANSMISSION SLIPPING AT LOW SPEEDS. IT WOULD LAUNCH WELL INITIALLY, BUT THEN START TO SHUDDER AND SLIP UNTIL 2ND GEAR WAS FULLY ENGAGED. THE PROBLEM WAS MORE PRONOUNCED WHEN TURNING ONTO A ROAD WHILE ACCELERATING TO MERGE WITH TRAFFIC, AND THE SHUDDERING WAS STRONGER AT THE END OF A DRIVE THAN AT THE BEGINNING. GRADUALLY THE SYMPTOMS BECAME MORE SEVERE, UNTIL I DID NOT FEEL SAFE MERGING INTO TRAFFIC AT NORMAL SPEEDS. AT THAT POINT I TOOK IT IN TO THE DEALER. THE DEALER DID A ROAD TEST AND INSPECTION AND CONCLUDED THE CLUTCH NEEDED REPLACEMENT. THE PART WAS ON NATIONAL BACKORDER AND TOOK 8 WEEKS TO ARRIVE; IN THE MEANTIME I HAD TO CONTINUE DRIVING MY FOCUS WITH ITS DEFECT. THE DEALER REPLACED THE CLUTCH AND HALF-SHAFT SEALS UNDER WARRANTY AT NO CHARGE. THE ISSUE WAS RESOLVED, AND HAS NOT REOCCURRED.
Power train, Jul 5, 2019
WHEN TAKING OFF FROM STAND STILL, IT ACTS AS THOUGH THE TRANSMISSION IS SLIPPING CAUSING A HESITATION
Electrical system, Other or unspecified, Engine, Jun 27, 2019
I RECEIVED A RECALL LETTER IN JANUARY 25, 2019. THE RECALL 18532 FUEL TANK INSPECTION. HALLMARK FORD IN BATESVILLE, MS SAID THE INSPECTION PASSED. ON JUNE 10, 2019 THE CAR WOULD NOT START THEY TOWED THE VECHICLE TO THE DEALERSHIP WITH 32,573 MILES. ON JUNE 12, 2019 I PICKED THE CAR UP FROM THE DEALERSHIP. THE CAR RAN FROM JUNE 12, 2019 AND IT STOPPED IN THE GARAGE ON JUNE 22, 2019. ROADSIDE SERVICE PICKED-UP THE VEHICLE ON JUNE 23, 2019. 0N JUNE 26, 2019 HALLMARK FORD IN BATESVILLE, MS SAID THE CAR IS READY TO BE PICKED UP. WHEN WE ARRIVED TO PICK THE VEHICLE UP AT THE DEALERSHIP THE VEHICLE WOULD NOT START. THEY HAD TO PUSH THE VEHICLE BACK INSIDE THE SERVICE DEPARTMENT AND PARTS HAS NOT BEEN PUT BACK ON THE VEHICLE CORRECTLY. THEY TRIED TO JUMP THE VEHICLE OFF BUT IT WOULD NOT START. SO I ASKED FOR A SERVICE VEHICLE TO DRIVE AND I AM A FEMALE AND I WANTED A CAR BUT THEY GAVE ME A PICK UP TRUCK. I FEEL UNSAFE WITH MY CHILDREN AND GRANDCHILDREN IN THIS VEHICLE. CONTACT INFORMATIOM: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Power train, Jun 25, 2019
WHEN ACCELERATING FROM A STOP AND WHEN TURNING WHILE IN MOTION ON A CITY STREET AND WHEN ACCELERATING AFTER SLOWING DOWN ON THE HIGHWAY THE TRANSMISSION HESITATES AND MAKES THE CAR JERK AND SHAKE AS IF THE TRANSMISSION IS SLIPPING AND/OR GOING OUT. THIS HAS BEEN AN ONGOING ISSUES SINCE APPROXIMATELY A WEEK AFTER I PURCHASED THE VEHICLE IN JULY OF 2017
Power train, Jun 21, 2019
6-SPEED DUAL CLUTCH AUTOMATIC TRANSMISSION SLIPS WHILE ACCELERATING FROM A STOP, CLUNKS AND RATTLES WHILE SLOWING DOWN TO A STOP. HAS HAPPENED EVERY DAY SINCE I'VE HAD THE CAR.
Engine, Jun 20, 2019
I WAS DRIVING ON THE FREEWAY JUST GETTING OFF ONTO THE OFF RAMP WHEN THE ENGINE LIGHT, OIL LIGHT AND WARNING MESSAGE CAME ON. THE ENGINE LOST COMPRESSION INSTANTLY AND REDUCED SPEED DOWN TO 30 MPH.
Power train, Jun 18, 2019
TRANSMISSION PROBLEMS THAT INCLUDE HESITATING, SHUTTERING, AND WHAT FEELS TO BE CLUTCH SLIPPING WITH THEIR "NEW" DOUBLE CLUTCH TRANSMISSION. THIS HAPPENS PERIODICALLY WHEN STARTING FROM A STOP AND USUALLY SHUTTERS THE WHOLE CAR THROUGH 1ST AND 2ND GEAR. SOMETIMES IT FEELS LIKE THE TRANSMISSION IS GOING TO FALL OUT OF THE CAR. ALONG WITH THE HESITATION AND VIOLENT SHUTTERING I'M WORRIED TO DRIVE MY CAR THAT HAS LESS THAN 30,000 MILES ON IT. I'VE HEARD OF MANY OTHER PEOPLE EXPERIENCING THE SAME PROBLEM AND THE DEALERSHIP CAN'T SEEM TO FIGURE OUT WHAT'S WRONG AND HOW TO FIX IT.
Other or unspecified, Engine, Jun 17, 2019
THERE IS A RECALL ON THE TRANSMISSION FOR THE ENGINE AGAIN. I THE TRANSMISSION FOR MY 2013 FORD FOCUS HAD THIS SAME RECALL AND I WENT IN TO GET IT FIXED BY FORD CAMPBELL IN NILES, MICHIGAN. THEY TOOK APART THE TRANSMISSION AND EXPECTED ME TO PAY $2000 TO FIX IT WHEN THERE WAS A RECALL ON THE TRANSMISSION, TO BEGIN WITH. I HATE THIS MODEL AND I AM SICK OF CONSTANTLY HAVING RECALLS ON THIS MODEL. I THINK ANYONE WITH THIS MODEL SHOULD HAVE THEIR CAR REPLACED WITH A BETTER MODEL THAT WON'T HAVE A RECALL ON IT AND SHOULDN'T HAVE THE LOAN ROLLED OVER.
Vehicle speed control, Engine, Fuel/propulsion system, Jun 17, 2019
FORD FOCUS RECALL #18S35, NHTSA RECALL #18V-735 IT HAS BEEN OVER SIX ( 6 ) MONTHS AND STILL NO REMEDY. I DON'T UNDERSTAND WHY MY ELDERLY MOTHER SHOULD WAIT THIS LONG.
Power train, Jun 15, 2019
THE TRANSMISSION SHUDDERS FREQUENTLY. ITS A REOCCURRING ISSUE EVERY TIME I DRIVE AND THE CAR ONLY HAS 30K MILES ON IT, THE CAR DID NOT COME EQUIPPED WITH THE SELECT SHIFT MODE AND IT HAS BEEN DOING IT SINCE I GOT THE CAR, IT MAKES THE WHOLE FRONT END OF THE CAR SHAKE (NOT VIOLENTLY ENOUGH TO MAKE THE CAR STEER OUT OF CONTROL). I TOOK IT TO A FORD DEALERSHIP AND THEY SAID THEY DON'T KNOW WHAT I'M TALKING ABOUT AND CANT REPRODUCE THE ISSUE, BUT ITS A WELL KNOWN THAT THE FORD POWERSHIFT TRANSMISSION IS TERRIBLE, BASICALLY THE ISSUE IS NOT COMMON ENOUGH TO NEED REPLACING SO I'M JUST STUCK WITH A POOR TRANSMISSION.
Power train, Jun 13, 2019
OCCASIONALLY THE TRANSMISSION MIS-SHIFTS OR SLIPS VIOLENTLY. OCCASIONALLY IT FEELS LIKE THE CAR IS TRYING TO ACCELERATE WITHOUT ACCELERATOR INPUT. EXAMPLE 1: I WAS ON THE FREEWAY AND SOMEONE ACCIDENTALLY MERGED INTO MY LANE WHERE I WAS. I BRAKED AS I GOT OVER TO AVOID AN ACCIDENT. I THEN TRIED TO ACCELERATE. THE ENGINE RPM WENT TO AROUND 8000. THE CAR DIDN'T ACCELERATE, IN FACT IT FELT LIKE IT WAS CONTINUING TO SLOW. MY FOOT WASN'T ON THE BRAKE, THERE WAS NO REASON FOR THE TRANSMISSION TO BE IN A NEUTRAL STATE. THE VEHICLE BEHIND ME HAD CAUGHT UP TO ME AND HAD TO VEER INTO THE FURTHEST LEFT LANE TO AVOID ME. AFTER RELEASING THE GAS AND PRESSING IT AGAIN THE CAR FELT LIKE IT FELL INTO THE CORRECT GEAR AND IT ACCELERATED. EXAMPLE 2: MY WIFE AND I WERE OUT AND WE STOPPED AT A RED LIGHT. I HAD MY FOOT ON THE BRAKE AND EASED UP TO AVOID THAT LURCH FEELING AS I CAME TO A FULL STOP. THE CAR LUNGED LIKE IT WAS TRYING TO DRIVE ITSELF. THIS WAS A VERY SHORT TIME FRAME BUT IT WAS STILL TERRIFYING. I HAD MY WIFE IN THE CAR, SHE SAID SHE HAS EXPERIENCED THAT A FEW TIMES. EXAMPLE 3: WHEN ACCELERATING FROM FULL STOPS THE VEHICLE OCCASIONALLY HESITATES TO GO. THE ENGINE RPM WILL GO UP BUT THE CAR WILL SIT STILL OR BARELY MOVE AND JERK ABOUT. LUCKILY NONE HAVE RESULTED IN ACCIDENTS BUT IN ALL SITUATIONS THE ONLY REASON THERE WASN'T ONE WAS BECAUSE SOMEONE ELSE REACTED QUICKLY ENOUGH. THE VEHICLE THAT SWERVED TO AVOID, THE DRIVER BEHIND ME NOT GOING JUST BECAUSE MY BRAKE LIGHTS WERE OFF AND NO ONE IN FRONT OF ME WHEN THE CAR LURCHED FORWARD ON ITS OWN.
Other or unspecified, Jun 12, 2019
WHEN ENGINE WARMS UP AND YOU ARE STOPPED AT A LIGHT, STOP SIGN, ANYWHERE THE CAR COMES TO A FULL STOP AND YOU THEN PROCEED TO HIT THE GAS ONCE IT HITS AROUND 16-20 MPH THE TRANSMISSION FRONT END OF THE CAR FEELS LIKE IT STARTS STUTTERING AND JERKING HEAVILY. ONCE YOU GET OVER ABOUT 20-21MPH IT STOPS. THIS CAN HAPPEN ANYWHERE STREET, HIGHWAY, ANYWHERE THE CAR COMES TO A FULL STOP THEN GOES. HAPPENS EVERYDAY ONCE THE ENGINE OR TRANSMISSION WARMS UP SOME.
Fuel/propulsion system, Jun 12, 2019
TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM). THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Jun 11, 2019
TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT SMELLED AN ABNORMAL FUEL ODOR AND/OR SMOKE FUMES INSIDE THE VEHICLE. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW INTAKE GASKET NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT HAD A FIFTEEN DAY WARRANTY; THEREFORE, THEY WOULD NOT REPAIR THE VEHICLE. THE CONTACT STATED THAT THEIR PAPERWORK INDICATED A NINETY DAY WARRANTY. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 74,000. THE VIN WAS INVALID.
Power train, Vehicle speed control, Fuel/propulsion system, Jun 9, 2019
ANYTIME I TRY TO MAKE ANY SORT OF TURN IN THIS VEHICLE, TRYING TO ACCELERATE INTO THE TURN I ESSENTIALLY GET STALLED OUT EVEN THOUGH THE GAS PEDAL IS ENGAGED AND TRYING TO POWER THE VEHICLE TO MAKE THE TURN. IT BECOMES A DANGEROUS ASPECT ESPECIALLY WHEN IT STARTS TO BECOME BUSY ON A MAIN CITY STREET AND THE CAR WON'T ACCELERATE LIKE IT'S SUPPOSED TO WHILE TRYING TO MAKE THE TURN. MY VEHICLE CAN START TO MAKE THE TURN AND THEN START TO STALL OUT AS I'M IN THE MIDDLE OF THE TURN, AND THEN IT WILL SIT THERE FOR A SECOND UNTIL THERE ARE INBOUND CARS COMING AND THEN IT'LL CONTINUE TO MAKE THE TURN AFTER STALLING FOR ABOUT 5 SECONDS. IT'S BECOME A CONCERN BECAUSE IT NOW COMES DOWN TO WAITING UNTIL THE ROADWAY IS EMPTY AND FULL TO MAKE A SAFE TURN. ON TOP OF THAT, IF I'M GOING ANYWHERE BETWEEN 8 TO 15 MILES AN HOUR, MY CAR STARTS TO STUTTER AT LOW SPEEDS. NOT SURE EXACTLY WHAT THE CASES FOR THAT, BUT IT HAS RAISED SOME EYEBROWS AND SOME CONCERNS TO MYSELF WITH THAT BECAUSE YOU NEVER KNOW WHAT'S GOING TO HAPPEN IF IT STARTS TO STUTTER AND STALLS OUT COMPLETELY OR DISABLES THE VEHICLE. THIS IS THE SECOND HATCHBACK I'VE PURCHASED THROUGH FORD, AND IT'S THE FIRST TIME I'VE EVER HAD ANY SORT OF ISSUES WITH THE VEHICLE. I JUST DON'T WANT SOMETHING TO HAPPEN WHILE I'M DRIVING OR TRYING TO MAKE ANY SORT OF TURNS FROM A MAIN STREET TO A SIDE STREET INSTALL OUT IN THE MIDDLE OF THE ROADWAY AND POSSIBLY GET HIT FROM ONCOMING TRAFFIC. ESPECIALLY GOING THROUGH ANY SORT OF SCHOOL ZONES WHEN IT'S CLEARLY MARKED TO GO 15 MILES AN HOUR OR BELOW. I WOULD RECOMMEND LOOKING INTO THIS ISSUE, BECAUSE IT LOOKS LIKE IT HAS HAPPENED VERY FREQUENTLY WITH A FEW OTHER 2017 FOCUS'S.
Fuel/propulsion system, Jun 7, 2019
HAD A RECALL FOR A FUEL TANK ISSUE. THE FORD DEALERSHIP PERFORMED AND INSPECTION AND IT PASSED. NOTHING ELSE WAS DONE. NOW, I AM HAVING THE ISSUES WITH MY FUEL TANK AS NOTED IN THE RECALL, HOWEVER, BECAUSE THE INSPECTION PASSED, THE RECALL WAS CANCELLED AND FORD WILL NOT FIX THE ISSUE HAS THEY NOTED IT ORIGINALLY. I HAD NO ISSUES WITH THE FUEL TANK UNTIL AFTER IT WAS INSPECTED BUT NOW FORD REFUSES TO FIX THE ISSUE THEY KNOW MY CAR HAS
Other or unspecified, Jun 6, 2019
REAR BACKUP CAMERA IMAGE IS SERIOUSLY DISTORTED AND IMAGES ARE NOT GOOD ENOUGH TO ACTUALLY SEE CONDITIONS BEHIND THE CAR.
Power train, Jun 6, 2019
I HAVE HAD THIS VEHICLE SINCE OCTOBER OF 2017, AND HAVE ALREADY HAD TO GET THE CLUTCH REPLACED ONCE. THIS IS THE SELECT SHIFT AUTOMATIC TRANSMISSION AND EVEN THOUGH FORD HAS REPLACED THE CLUTCH ONCE ALREADY, I AM STILL HAVING THE SAME PROBLEMS WITH WHAT SEEMS LIKE THE CLUTCH SLIPPING WHICH IS CAUSING THE VEHICLE TO SHUDDER/JERK WHEN GOING FROM FIRST TO SECOND (ACCELERATING). IT HAS STARTED OCCURRING MORE OFTEN THAN NOT AND I HAVE TAKEN THEN VEHICLE BACK INTO TO FORD MANY TIMES FOR THEM TO JUST TELL ME THERE IS NOTHING WRONG WITH MY VEHICLE, AND THE SLIPPING IS 'NORMAL' FOR THIS TRANSMISSION. I DRIVE THIS CAR ON A DAILY BASIS TO AND FROM WORK AND WHAT IT IS DOING DOES NOT SEEM NORMAL. YOU CAN ALSO HEAR IT CLUNK WHEN DECELERATING WHEN APPROACHING INTERSECTIONS.