2017 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 903 owner complaints filed for this model year. This is the 10th highest complaint count among 19 Focus model years with reports.
Of the 2017 reports, 18 involved a crash and 2 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2016-2018 Focus, 2019 Explorer, and 2024 Explorer vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed February 13, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026. This recall expands previous recall number 25V685.
Campaign 26V012000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Engine and engine cooling, engine, oil/lubrication, pumpDec 22, 2023
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
A loss of oil pressure can result in an engine stall and a loss of power braking assist, increasing the risk of a crash.
Dealers will replace the oil pump tensioner assembly and oil pump drive belt, free of charge. If engine failure occurs due to a damaged oil pump belt and/or oil pump belt tensioner, Ford has authorized dealers to replace the engine assembly as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). Owner notification letters were mailed August 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S64.
Campaign 23V905000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Power train, manual transmissionNov 28, 2018
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 18S07. Note: This recall is an expansion of Recall 18V-169.
Campaign 18V845000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Seat belts, rear/otherAug 28, 2017
Ford Motor Company (Ford) is recalling certain 2017 Focus vehicles. The rear left side seat back frame may have an insufficient weld between the outboard pivot bracket and the pivot nut joint, resulting in the seat back having reduced strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
The reduced seat back strength may increase the risk of injury in the event of a crash.
Ford will notify owners, and dealers will inspect and replace the rear second left side rear seat back as necessary, free of charge. The recall began October 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C13.
Campaign 17V528000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Representative owner complaints
903 reports, newest first.
Power train, Feb 5, 2019
TRANSMISSION STUTTERS OR SLIPS, ESPECIALLY NOTICEABLE WHEN TURNING A CORNER. SOMETIMES DOESN'T CORRECTLY DOWNSHIFT. CAR ROLLS FORWARD WHEN IN REVERSE AND ROLLS BACKWARDS WHEN IN DRIVE.
Power train, Feb 1, 2019
THERE IS A SHUDDER AND LOSS OF POWER WHEN ACCELERATING FROM A STOP IN THE 2017 FORD FOCUS S WITH MANUAL TRANSMISSION. THERE IS EXCESSIVE JERKINESS WHEN ATTEMPTING TO ACCELERATE FROM A STOP AND AT LOW SPEEDS, FROM AROUND 0-25 MILES PER HOUR. THIS IS A SAFETY ISSUE AND AN APPARENT PLAGUING ISSUE IN THE FORD FOCUS FROM AT LEAST THE 2015 MODEL. THERE HAVE BEEN NUMEROUS TIMES WHEN I HAVE NEARLY BEEN CAUGHT IN TRAFFIC MAKING A LEFT HAND TURN BECAUSE OF UNRESPONSIVENESS TO THE POWER GOING TO THE WHEELS; THERE HAVE BEEN EVEN MORE FRUSTRATED DRIVERS BEHIND ME WHEN TRYING TO GET GOING FROM A STOP. ADDITIONALLY, THE CAR SEEMS TO WANT TO STALL AFTER COLD START AFTER WORK AND DRIVING ABOUT 2000 FEET TO THE TRAFFIC LIGHT (SO THIS WOULD BE THE SECOND TIME THE VEHICLE WAS STARTED, ABOUT 6-9 HOURS FROM FIRST COLD START OF THE DAY). I'VE HAD TO PRESS ON THE ACCELERATOR WHILE THE CAR WAS IN NEUTRAL ON MULTIPLE OCCASIONS TO KEEP THE CAR IDLING. IT HAS THE SAME SHUDDERING FEELING, WITHOUT THE JERKINESS OF THE TRANSMISSION, WHILE WAITING AT THE TRAFFIC LIGHT. THE ISSUE OF THE FEELING OF WANTING TO STALL GOES AWAY WITH ABOUT 5 MINUTES OF DRIVING. THE JERKINESS AND SHUDDERING OF THE TRANSMISSION IS CONSTANT. PASSENGERS ARE QUICK TO GET MOTION SICKNESS WHEN RIDING IN THE VEHICLE.
Steering, Feb 1, 2019
THE 2017 FORD FOCUS S WITH UNDER 26,000 MILES HAS A STEERING ISSUE. THE STEERING WHEEL GETS STUCK AND IS HARD TO STEER, WON'T RETURN TO NEUTRAL POSITION WITHOUT BEING FORCED BACK, AND IS UNSTABLE AT MID AND HIGH SPEEDS. THERE IS A SOUND THAT IS STARTING TO PRESENT ITSELF, SIMILAR TO A ROOFER HAMMERING NAILS, THAT COMES FROM THE PASSENGER SIDE FRONT WHEEL AT LOWER SPEEDS. FIRST NOTICED THE PROBLEM SUDDENLY WHEN PULLING OUT FROM MY STREET PARKING. THE STEERING WHEEL WAS STUCK IN ITS NEUTRAL POSITION, AND STEERING HARD TO THE LEFT THERE WAS A POP WHEN THE STEERING WHEEL RELEASED FROM ITS NEUTRAL POSITION. PRIOR TO THIS EVENT AND SUBSEQUENT STEERING ISSUES, WHEN EXITING THE HIGHWAY AT 15-25 MILES PER HOUR, THERE WAS A ROLLING AND SWIRLING SENSATION GOING INTO THE TURN, ALMOST LIKE SOMETHING WAS NOT ENTIRELY CONNECTED IN THE FRONT END OF THE VEHICLE. THIS SLIGHTLY DETECTABLE ISSUE WAS NOTICED 100% OF THE TIME, EACH TIME I EXITED THE FREEWAY. IT FELT LIKE I WAS LOSING CONTROL OF THE VEHICLE AS THE CAR ENTERED AND EXITED THE TURN, WHICH WAS NOT ATTRIBUTABLE TO TIRE SLIPPAGE. FELT LIKE IT WAS FROM THE SUSPENSION.
Power train, Jan 14, 2019
I AM HAVING ISSUES AS STATED BY OTHERS WITH MY CAR HESITATING. I GO TO PUT MY FOOT ON THE GAS AND THE CAR WILL HESITATE START SHAKING AS IT SHIFTS FROM FIRST TO SECOND GEAR. SOMETIMES THE CAR WILL EVEN FEEL LIKE IT IS STALLING OUT. I HAVE TAKEN IT TO THE DEALER AT LEAST TWO OR THREE TIMES AND EACH TIME THEY TELL ME THAT IS HOW THE TRANSMISSION IS SUPPOSED TO BE. I DO NOT BELIEVE THAT. WHEN I LOOKED THESE PROBLEMS UP THE PREVIOUS YEAR MODELS HAD THE SAME THINGS HAPPENING TO THEM. I WANT THIS RESOLVED BUT THEY KEEP PUSHING IT OFF. I HAVE CHILDREN WHO I TRANSPORT IN THIS CAR AND I FEEL THE VEHICLE IS UNSAFE! IT HAS BEEN HAPPENING SINCE IT HAD ONLY 3,000 MILES AND I ONLY HAVE 16,000 MILES ON IT CURRENTLY. ITS AN ONGOING PROBLEM THAT THEY WILL NOT FIX!
Power train, Jan 11, 2019
SHUDDERING WHILE ACCELERATING FROM FIRST TO SECOND GEAR IN AUTOMATIC TRANSMISSION. AT FIRST THIS ONLY HAPPENED ON OCCASION (APPROXIMATELY 6,600 MILES) AND I THOUGHT IT WAS BECAUSE I WAS RUNNING THE A/C IN THE CAR. IT PROGRESSIVELY GOT WORSE TO WHERE IT WAS OCCURRING CONSTANTLY. I TOOK IT INTO A FORD DEALER AND THEY "REPROGRAMMED" THE TCM. THAT LASTED ABOUT 3 WEEKS AND IT STILL CONTINUES TO THIS DAY. THIS MORNING WHILE DRIVING TO WORK ON THE FREEWAY AT 70 MPH, THE TRANSMISSION ACTED LIKE IT WAS IN NEUTRAL, I LOST ALL ACCELERATION AND THE RPM'S WENT UP TO 7000. I VERIFIED THAT THE CAR WAS IN DRIVE AND THAT IT WASN'T KNOCKED OUT OF GEAR. I CALLED FORD SERVICE AGAIN AND I AM TAKING THE CAR INTO SERVICE THIS AFTERNOON. THEY STATED THAT THE TCM NEEDS TO BE REPROGRAMMED AGAIN. THESE ARE THE SAME ISSUES THAT THE PREVIOUS FOCUS OWNERS REPORTED IN 2016 CARS AND OLDER. MY CAR HAS LESS THAN 18,000 MILES ON IT.
Vehicle speed control, Jan 4, 2019
GAS PEDAL/THROTTLE STICKING CAUSING VEHICLE TO ACCELERATE WHEN DRIVING. ALSO, CAUSING VEHICLE TO REV HIGH WHEN AT IDLE AND DURING SHIFTS (PAST 4000RPM) CAUSING EXCESSIVE WEAR ON CLUTCH COMPONENTS.
Visibility/wiper, Jan 2, 2019
REAR WINDSHIELD BUSTED WITHOUT ANY OBJECTS HITTING IT. I HAD JUST TURNED OFF THE REAR DEFROST AND REAR WINDSHIELD WIPERS, AND THE EDGES OF THE GLASS SHATTERED. I WAS DRIVING IN MOTION ON MY NEIGHBORHOOD STREET IN A STRAIGHT AHEAD PATH. IT WILL COST $200 FOR SOMEONE TO COME REPLACE IT.
Engine, Jan 1, 2019
THE ENGINE STALLS OUT WHICH IS DANGEROUS IN HEAVY TRAFFIC. THE VEHICLE WAS IN MOTION TRAVELING AT A SPEED OF 20 TO 258 MILES PER HOUR MERGING WITH TRAFFIC TRAVELING AT A SPEED NO MORE THAN 50 MPH AND NO LESS THAN 30 MPH, ON A MAJOR THOROUGH FARE STATE HIGHWAY 210 IN DOTHAN ALABAMA.
Power train, Dec 30, 2018
TRANSMISSION SHUTTERS AND JERKS WHEN ACCELERATING FROM A STOP OCCASIONALLY. IT IS THE SAME ISSUE THAT I HAD IN THE 2013 FOCUS WE OWNED BEFORE THIS ONE THAT WAS RECALLED AND REPLACED 3 TIMES BY 100K MILES. I BELIEVE THIS IS THE SAME ISSUE ALL TOGETHER AND UPON INVESTIGATION HAVE NO DOUBT THAT THIS WILL BECOME A RECALL ISSUE AS WELL. IT IS VERY DISTURBING TRYING TO ACCELERATE FROM A STOP AT AN INTERSECTION OR A PARKING LOT AND WONDER IF YOUR CAR IS GOING TO ACTUALLY ACCELERATE, BLOW THE TRANSMISSION, OR IF YOU ARE JUST GOING TO SHUTTER AND BE PART OF AN ACCIDENT BECAUSE OF IT. THIS ISSUE NEEDS TO BE ADDRESSED.
Other or unspecified, Dec 28, 2018
THE BRAKE MASTER CYLINDER IS ALREADY LEAKING. THE VEHICLE ONLY HAS 27000 MILES ON IT. IT SHOULD NOT HAVE GONE OUT FOR A LONG WHILE...AT LEAST 100000 MILES.
Steering, Dec 26, 2018
STEERING FAILED AND LOCKED UP WHILE DRIVING, ALMOST CAUSING AN ACCIDENT. THE VEHICLE WAS IN MOTION AT 35MPH ON A TOWN MAIN STREET, DURING A SLIGHT LEFT TURN. WHEN THE STEERING DID TURN VERY LITTLE IS WAS JUST A JERK, WITH IT LOCKING BACK UP, LEADING INTO ONCOMING TRAFFIC AND BEING UNABLE TO CORRECT THE CAR BACK INTO ITS LANE. WITH ALL OF AN.INDIVIDUALS STRENGTH AND AT 2MPH, THE CAR WAS ABLE TO BE DRIVEN INTO A CLOSE PARKING LOT AND PARKED.
Other or unspecified, Dec 16, 2018
CAR VIBRATES, LOSS POWER SOUNDS LIKE A TRUCK WHEN TAKING OFF FROM A TRAFFIC LIGHT OR STOP SIGN. NOTICE THE SMELL OF GASOLINE.
Engine, Dec 14, 2018
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED AND WAS RESTARTED. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED PRIORITY FORD AT 757-583-3673 (LOCATED AT 7520 N MILITARY HWY, NORFOLK, VA 23518), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Power train, Electrical system, Dec 6, 2018
CAR HAS ABOUT 13,000 MILES. SUDDENLY LOST POWER WHILE STOPPED AT A TRAFFIC LIGHT. 'STOP SAFELY NOW' WARNING SHOWED ON DASHBOARD. TRIED FOR 10-15 MINUTES TO RESTART, FINALLY RESTARTED AND COMPLETED COMMUTE TO WORK. DROVE THE CAR TO THE DEALER SAME DAY. AFTER ONE WEEK, DEALER HAS NO DIAGNOSIS AND HAS MADE NO REPAIR. I CANNOT DRIVE AN UNSAFE CAR ON MY DAILY COMMUTE, WHICH INCLUDES HIGHWAY DRIVING. FORD IS OBVIOUSLY ON NOTICE THAT THIS IS A SERIOUS SAFETY PROBLEM AND THEY HAVEN'T FIXED IT.
Power train, Dec 3, 2018
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE TRANSMISSION SHUDDERED WHEN ACCELERATING FROM A STOP AND THE TRANSMISSION WOULD NOT SHIFT PROPERLY OCCASIONALLY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (GREENWAY FORD, 9001 E. COLONIAL DR, ORLANDO, FL) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 17,000.
Power train, Other or unspecified, Engine, Nov 27, 2018
WHEN POWERTRAIN IS WARM AND VEHICLE IS ACCELERATING FROM A STOP, THERE IS A LOUD GRINDING SOUND, VEHICLE SHUDDERING AND VIBRATION, AND RESULTING ENGINE HESITATION AS THE TRANSMISSION SHIFTS FROM 1ST TO 2ND AND 2ND TO 3RD GEAR. OCCASIONALLY AT HIGHWAY SPEEDS (55-65 MPH) THERE IS A NOTICEABLE VIBRATION AND SHUDDERING AS THE VEHICLE MOVES INTO AND OUT OF OVERDRIVE GEARS. I HAVE TAKEN THE CAR TO THE DEALERSHIP THAT SOLD IT TO ME TWICE WITH CONCERN ABOUT THIS PROBLEM AND THE SERVICE TECH SAYS THEY ARE WAITING FOR FORD TO RECALL THE FAULTY COMPONENTS, AND THAT THIS IS A COMMON COMPLAINT.
Power train, Nov 25, 2018
'TAKATA RECALL' . MY 2017 FORD FOCUS HAS 42,600 MILES AND ABOUT 4 MONTHS AGO THE CAR STARTED TO SHAKE WHEN I WOULD ACCELERATE FROM IDDLE TO FIRST GEAR.
Fuel/propulsion system, Nov 13, 2018
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE OPERATING THE VEHICLE WITH THE FUEL TANK HALF FULL, THE VEHICLE HESITATED AND NEARLY STALLED. THE VEHICLE WAS TAKEN TO BOB GILLINDHAM FORD(8383 BROOKPARK RD, PARMA, OH) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 22,000.
Other or unspecified, Oct 26, 2018
ENGINE STALLS AND YOU CAN HEAR A RATTLING NOISE WHEN PRESSING THE GAS PEDAL TO TAKE OFF IN TRAFFIC.
Power train, Oct 8, 2018
AFTER OWNING MY NOW 2ND FOCUS, ONLY TO GET OUT OF MY FIRST 2013 FORD FOCUS THAT HAD TRANSMISSION/INTERNAL CLUTCH, TO GET INTO A 2017 FORD FOCUS WHICH I LEARNED TODAY FOR THE 1ST TIME HAS THE SAME TRANSMISSION. BEFORE I MADE THE PURCHASE OF THE 17 ON JULY 1ST, 2017, I WAS TOLD THEY NO LONGER HAD THE DUAL CLUTCH INTERNAL AUTOMATIC TRANSMISSION, WHICH IS WHY I WAS WILLING TO TRADE THE 2013 FOCUS IN FOR THE 2017. MY CURRENT '17 ONLY HAD ABOUT 7600 MILES ON IT WHEN I STARTED FEELING THE CAR SHUTTER BETWEEN 1ST AND 2ND GEAR. THEN MORE RECENTLY BETWEEN 2ND AND 3RD GEAR. MY PREVIOUS VEHICLE HAD BEEN BACK TO OXMOOR FORD IN LOUISVILLE KY 6 TIMES FOR FIXES, WHICH THERE NEVER WAS A KNOWN FIX. MY CURRENT '17 IS IN FOR THE FIRST TIME. SAME ISSUES AS THE 13 YEAR MODEL. AS I DRIVE IT, IT CLINKS AND MAKES RATTLE NOISES IN ADDITION TO THE SHUTTERING. IT SOUNDS AS THOUGH THE TRANSMISSION IS GOING TO DROP OUT OF THE BOTTOM OF THE CAR. IT'S UNSAFE AND WILL CONTINUE TO GET WORSE AS TIMES GOES ON JUST AS MY 2013 DID. THE SALES MANAGER OF OXMOOR FORD IS WHO SOLD ME MY 2017 FORD FOCUS WHICH WAS ALL UNDER FALSE PRETENSES.
Power train, Aug 22, 2018
WHEN I ACCELERATE FROM THE STOP, OR ON A TURN, MY CAR SHAKES TREMENDOUSLY AS IF THE TRANSMISSION IS GOING TO TEAR ITSELF APART; THIS STARTED ABOUT A MONTH AND A HALF AGO. I AM CURRENTLY SERVING OVERSEAS, AND BOUGHT THIS BRAND-NEW VEHICLE THROUGH A MILITARY AUTO-SALES COMPANY FIGURING I WOULD HAVE A RELIABLE VEHICLE WHILE I AM AT THIS DUTY STATION, RATHER THAN BUYING A USED VEHICLE. BOY WAS I WRONG, EVERY TIME I AM ON THE ROAD, AND HAVE TO STOP FOR THE NUMEROUS TRAFFIC JAMS I AM IN, I FEAR THAT MY CAR IS GOING TO BREAK DOWN PERMANENTLY IN A TERRIFIC SPECTACLE; THANK YOU FORD, THANK YOU FOR TAKING WHAT MONEY I HAD FOR A MODEST VEHICLE...JUST TAKING IT.
Power train, Aug 16, 2018
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED AND MADE A CHOKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER (LYNN LAYTON FORD, 3300 US-31, DECATUR, AL 35603) WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND TRANSMISSION FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Power train, Jul 24, 2018
VEHICLE BEGAN EXPERIENCING EXTREME SHUDDERING WHILE ACCELERATING UP TO 30 MILES PER HOUR. ONCE REACHING AROUND 60 MILES PER HOUR, VEHICLE DOES NOT WANT TO ACCELERATE ANY FURTHER, AND THE ENGINE WILL REV BEFORE DECIDING TO ACCELERATE.
Air bags, Jul 16, 2018, crash
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO JIM TIDWELL FORD (2205 BARRETT LAKES BLVD, KENNESAW, GA 30144, 770-427-5531) FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Service brakes, Jul 14, 2018, crash
WHILE TRAVELLING AROUND 20 TO 25 MPH IN THE LEFT HAND LANE OR A TWO LANE CITY STREET, THE CAR IN FRONT OF ME STOPPED TO MAKE A LEFT HAND TURN. I HAD PLENTY OF TIME TO STOP, HOWEVER, WHEN I DEPRESSED THE BRAKE PEDAL, THERE WAS NO RESISTANCE AND THE BRAKE PEDAL WENT DOWN TO THE FLOOR. I QUICKLY RELEASED AND DEPRESSED THE BRAKE PEDAL AGAIN WITH THE SAME RESULT. I TRIED TO AVOID THE VEHICLE BY TURNING TO MY RIGHT, BUT I WAS TOO CLOSE AND HIT THE RIGHT BACK BUMPER OF THE VEHICLE IN FRONT OF ME, CAUSING EXTREME DAMAGE TO THE FRONT LEFT SIDE OF MY CAR. THE INSURANCE COMPANY TOTALLED THE CAR.