2007 Ford Fusion
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,064 owner complaints filed for this model year. This is the 9th highest complaint count among 15 Fusion model years with reports.
Of the 2007 reports, 58 involved a crash and 5 involved a fire. 56 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints: structure
73 reports, newest first. Show all
Structure, Other or unspecified, Jul 21, 2023
My boyfriends mom was up north driving and the latch on the driverside door stopped working. She's 60+ and still years later has to tie her door close and climb over the passenger seat to get in the car. I can get it closed if it's accidentally opened just like an inch but the door absolutely cannot to opened any further.
Structure, Other or unspecified, Service brakes, Dec 20, 2019, crash
I WAS INVOLVED IN AN ACCIDENT ON 11-30-19 DUE TO MY BRAKES NOT ALLOWING ME TO STOP IN TIME AND HITTING A CAR IN FRONT OF ME. THE CAR WAS STOPPED IN THE ROAD, WAITING TO TURN, AND I TRIED TO STOP BUT I COULDN'T IN TIME. IT CAUSED ENOUGH COSMETIC (ONLY) DAMAGE TO MY CAR THAT MY INSURANCE COMPANY IS FILING IT AS A TOTAL LOSS DUE TO THE COST OF REPAIRS COMPARED TO THE VALUE OF MY CAR. I WILL PROBABLY BE FORCED TO KEEP IT THOUGH SINCE I CAN'T AFFORD A NEW CAR, SINCE I'M ON A FIXED INCOME. MY DAUGHTER IS HELPING ME TO UNDERSTAND WHAT WE HAVE TO GO THROUGH TO KEEP IT, TO GET A SALVAGE TITLE AND THEN APPLY FOR A REBUILT TITLE. I JUST WANTED TO REPORT THIS IN CASE MY CAR WILL BE INCLUDED IN THE FORD BRAKE RECALL.
Air bags, Structure, Mar 23, 2019, crash
MY AIRBAG DEPLOYED AND IT CAUSE ME TO HIT ANOTHER CARS REAR
Air bags, Structure, Service brakes, Jan 31, 2019, crash
TAKATA RECALL 16S26/NHTSA RECALL 16V-384 URGENT AIRBAG SAFETY RECALL VIN:(XXXXXX) THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR.LARSON FORD DEALERSHIP AT 1801 FRONTAGE ROAD, NEBRASKA CITY, NE 68410 & SAKELARIS FORD OF ROLLA AT 25 WEST SEVENTH STREETROLLA, MO 65401 SALES: 888-859-7436 SERVICE: 888-472-6456 PARTS: 866-375-6895 PHONE: (800) 367-2406WHERE BOTH CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE, VEHICAL HAS EXPERIENCED A FAILURE DURING A CRASH MY FORD FUSION IS A 2007 TO ME THAT WOULD BE CONSIDERED AN OLDER CAR. IT SHOULDNT HAVE HAD TO BE ON A LONG WAIT LIST. THE VEHICLE WAS IN MOTION, ON A HIGHWAY, BRAKING,SPEED WAS 40MPH DUE TO ROAD CONDITIONS WITH SNOW STATING TO FALL, MY DAUGHTER BRACKED TO TO AN ACCIDENT AT THE OTHER END OF A BRIDGE. WHEN BREAKING HER FUSION STARTED TO SLIDE INTO THE RIGHT WALL OF THE BRIDGE COLLIDING THE CONTINUING TO SPIN TO THE OPPISTITE SIDE HITTING THE OTHER WALL AND THEN SPINED INTILL IT STOPPED HORIZANTOL IN TRAFFIC CAUSING A F150 TO COLLIDE WITH HER CAR. THE AIRBAGS DIDNT DEPLOY IN THE FUSION AS THEY SHOULD HAVE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) * (RECALL RELATED INCIDENT) TS
Structure, Dec 17, 2018
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE SEAM ON THE DASHBOARD WAS LIFTED UP. THE CONTACT CALLED THEODORE ROBINS FORD AT (800) 494-0756 (LOCATED AT 2060 HARBOR BLVD, COSTA MESA, CA 92627) AND WAS INFORMED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Electrical system, Air bags, Structure, Dec 5, 2018, crash
"TAKATA RECALL"MY CAR WAS INVOLVED IN A FENDER BENDER WITH THE AIR BAG NOT DEPLOYING, PRIOR TO THAT THE CHECK AIRBAG LIGHT REMAINED ON. THE MARLOW AUTO BODY COLLISION CENTER LOCATED IN OXON HILL MARYLAND DID TRY TO LOOK AT IT AS TO WHY I DID NOT TURN OFF, THEY EVEN REPLACED THE FUSE, HOWEVER I RECEIVED A LETTER IN THE MAIL INFORMING ME THERE WAS A RECALL. I HAVE CONTACTED AND TRIED TO BRING THE VEHICLE INTO FORD LOCATED IN CAMP SPRINGS MARYLAND ON SEVERAL OCCASIONS AND THEY STATED THEY NEVER RECEIVED THE PART AND THEY WERE UNABLE TO ACCOMMODATE MY REPAIR. I HAVE SINCE WENT BACK TO MARLOW AUTO BODY THIS YEAR 2018 FOR HELP BUT THEY STATED I SHOULD CONTACT THE NHTS TO COMPLAIN.
Air bags, Structure, Nov 7, 2018
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND THE AIR BAGS WERE VISIBLE. THE CONTACT WAS CONCERNED THAT THE AIR BAGS MIGHT DEPLOY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RIVERTOWN FORD AT (706) 653-7420 (LOCATED AT 1680 WHITTLESEY RD, COLUMBUS, GA 31904) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. PARTS DISTRIBUTION DISCONNECT.
Structure, Jul 27, 2018
WHILE GOING AROUND A CURVE AT APPROXIMATELY 50MPH, MY CAR DOOR WHICH HAD BEEN CLOSED AND LOCKED, FLEW OPEN AND WOULD NOT LATCH CLOSED AGAIN.
Electrical system, Visibility, Air bags, Seat belts, Structure, Latches/locks/linkages, Tires, Seats, Service brakes, Engine, Feb 16, 2018
THE DASHBOARD AROUND AIRBAG PORTION HAS COME APART AND IS RISING UP ALL THE WAY ACROSS THE DASHBOARD. PASSENGERS' SIDE THE SEAT BELT LIGHT AND SEAT BELT BUZZER GOES OFF. HAVE NOTIFIED FORD. NO COMPENSATION. DO NOT HAVE PICTURES AVAILABLE, BUT IF NEEDED WILL EMAIL THEM ASAP. THE CONSUMER STATED THERE WERE TOXIC GASES LEAKING FROM THE AIRBAG COMPARTMENT WHICH TAMPERED WITH THE ADHESIVE ON THE DASHBOARD. THE DASHBOARD BEGAN TO BUBBLE UP AROUND THE COMPARTMENT. THE SEATBELTS WOULD NOT RELEASE. THE CONSUMER'S GRANDCHILD HAD TO WRIGGLE OUT FROM UNDER THE SEAT BELT. THE SEATBELT HAD TO BE UNSCREWED FROM THE FLOOR TO RELEASE THE PRESSURE ON IT. THE INTERIOR DASHBOARD LIGHT, RADIO, CLOCK, MILEAGE, AND CD PLAYER WOULD NOT OPERATE. THE ENGINE LIGHT ILLUMINATED, THE DRIVER'S SEAT SEAMS BEGAN SEPARATING, THE BRAKES STICK, THE INTERIOR DOOR HANDLES BROKE OFF, THE REARVIEW FELL OFF WHILE DRIVING, AND THE TIRES HAD A CONSTANT LEAK. *JS
Air bags, Structure, Feb 5, 2018
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT NOTICED THAT THE PASSENGER SIDE AIR BAG WAS POKING FROM THE COMPARTMENT AND THE SEAM WAS DETACHED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (GORDIE BOUCHER OF WEST BEND, 3021 W WASHINGTON ST, WEST BEND, WI 53095). THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO WAIT UNTIL THE PARTS BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. *TT *TR
Air bags, Structure, Dec 21, 2017
TAKATA RECALL. ROOF RUSTING OUT WITH HOLES. FORD SAYS IT'S NOT COVERED BY WARRANTY.
Structure, Sep 17, 2017
DRIVER SIDE DOOR WILL NO LONGER OPEN FROM THE INSIDE.
Air bags, Structure, Mar 2, 2017
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE PASSENGER SIDE OF DASHBOARD PROTRUDED OUT AND WAS FRACTURED. AS A RESULT, THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG BECAME VISIBLE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PART NOT AVAILABLE.
Air bags, Structure, Feb 28, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE DASHBOARD WAS EXPANDING ON THE DRIVER SIDE AND THE PASSENGER SIDE IN THE AIR BAG LOCATIONS. THE CONTACT WENT TO THE DEALER TO HAVE THE AIR BAG DEACTIVATED, BUT WAS INFORMED THAT THIS COULD NOT BE DONE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/23/17*LJ UPDATED 10/18/2017*JS
Structure, Aug 26, 2016
WHILE PARKED AND A PASSENGER TRIED TO OPEN THE BACK DOOR ON DRIVER'S SIDE, THE HANDLE EXPLODED AND SENT A PIECE OF THE HANDLE INTO THE FRONT SEATING AREA. THIS COULD HAVE RESULTED IN INJURY DUE TO THE SIZE AND SPEED OF THE PROJECTILE. IT NEARLY MISSED THE FRONT PASSENGER. I HAVE CHECKED WITH FORD MOTOR COMPANY AND WAS TOLD THERE IS NO RECALL ON THIS.
Structure, Aug 14, 2016
ON JAN. 20 2016, I WAS DRIVING MY 2007 FUSION AND PULLED INTO MY DRIVEWAY AND THE DRIVER'S DOOR POPPED OPEN ON IT'S OWN. LUCKILY I WAS MOVING SLOWLY AND IT DID NOT HIT ANY THING. THE DOOR WOULD NOT LATCH AND COULD NOT CLOSE IT. I HAD TO USE A HEAVY BUNGEE CORD TO HOLD DOOR CLOSED SO I COULD DRIVE IT TO DEALER FOR REPAIR. WAS TOLD THAT THE DOOR HINGES FAILED, CAUSING DOOR TO DROP AND BREAK THE SPRING PAWL IN DOOR LATCH. SO $900 LATER THEY REPAIRED THE DOOR AND I WAS ABLE TO OPERATE CAR SAFELY AGAIN. I FEEL THAT THE HINGES WERE FAULTY AND CAUSED A SAFETY FAILURE. I SEE THAT SOME NEWER MODELS ARE BEING RECALLED FOR FAULTY DOOR HINGES CURRENTLY. THIS RECALL SHOULD BE EXTENDED TO 2007 MODELS. I FEEL I SHOULD BE REIMBURSED FOR ALL OR PART OF WHAT HAD TO PAY TO FIX IT. ALSO SHOULD SEE IF THIS AFFECTING OTHER OWNERS. MILEAGE WAS 96,575.
Air bags, Structure, Aug 2, 2016
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE DASHBOARD MATERIAL BEGAN TO BUCKLE AROUND THE AIR BAG DEPARTMENT. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO TIGHTENED AND RE-APPLIED THE MATERIAL ON THE DASHBOARD. THE CONTACT INFORMED THE MANUFACTURER WHO STATED THAT THERE WAS NO OFFICIAL REPAIR FOR THE VEHICLE AND THEY WOULD NOT BE ABLE TO REIMBURSE THE CONTACT FOR THE REPAIR SERVICES. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Structure, Jul 14, 2016
THE DASH ON THE PASSENGER AIR BAG PROTRUDED OUT SEVERAL MONTHS AGO. I CAN SEE THE AIRBAG IN THE GAP FROM WHERE THE DASH HAS STUCK OUT. WITH THE AND HUMID WEATHER IN TENNESSEE THIS LAST WEEKS, IT APPEARS THE PROTRUSION IS GETTING WORSE. I HAVE SEEN SEVERAL COMPLAINTS ON THIS ISSUE. MY CAR IS ON THE RECALL FOR THE TAKATA INFLATORS ISSUES AND FORD NEEDS TO HAVE A RECALL AND DETERMINE HOW TO CORRECT DASH FROM PROTRUDING. I AM VERY VERY VERY CONCERNED WITH ANY PASSENGERS IN MY CAR AND FOR MYSELF IF THE AIR BAG EXPLODES AND IF NO ONE IS INJURED I AM CONCERNED IF I CAN DRIVING THE EXPLODING AIR BAG COULD CAUSE ME TO HAVE AN ACCIDENT. PLEASE LOOK INTO THIS ISSUES. I KNOW FORD DID CHANGE THE DASH DESIGN IN ALL NEWER VEHICLES. THANK YOU VERY MUCH FOR YOUR TIME. PLEASE LOOK INTO THIS DASH-AIRBAG ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Suspension, Air bags, Structure, Jun 24, 2016
MY CAR BEGIN MAKE A LOUD SQUEAKING NOISE. (I DESCRIBE IT AS IF IT WAS A OLD RUST CAR) WHEN I WAS DRIVING. IT DIDN'T MATTER IF THE STEERING WHEEL WAS TURNING OR NOT. I WAS TOLD BY ONE MECHANIC THAT IT WAS MY TIRE ROD ENDS. ($400 LATER 3/1/16) MY CAR IS STILL MAKING THAT SOUND WHEN IT'S HOT OUTSIDE. MY AIR BAG ON THE PASSENGER SIDE DASH BOARD IS BUCKLING. MY PASSENGER DOOR MAKES A LOT OF NOISE.( LOUD VIBRATION SOUND)
Air bags, Structure, Jun 20, 2016
TL* THE CONTACT OWNS A 2007 FORD FUSION. WHEN THE VEHICLE WAS STARTED AND IN THE PARK POSITION, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE CONTACT NOTICED THAT THE DASHBOARD WAS BULGING APPROXIMATELY AN INCH OR MORE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
Electrical system, Structure, Vehicle speed control, May 3, 2016
TAKATA RECALL: I PURCHASED MY FORD FUSION IN 2007 AND I RECEIVED AWESOME COMMENTS; THIS WAS THE RATINGS FROM MY OLDER FAMILY MEMBERS, BRAGGING ABOUT MY CAR; AS BEING "TOP OF THE LINE VEHICLE" SOUNDED GREAT! WITHIN MY FIRST YEAR, ON A SATURDAY MY CAR WOULD NOT START, BEFORE GOING TO WORK, IT WAS CORROSION ON MY BATTERY POST. THE FOLLOWING MONDAY, I CONTACTED HIXON FORD SERVICE DEPT. IN MONROE, LA; TOLD THEM OF MY EXPERIENCE AND WAS TOLD THAT THEY HAVE NOT HEARD OF ANY PROBLEMS. I WAS GIVEN A FREE BATTERY, WITHOUT ANYONE LOOKING INTO WHY THE CAR WOULDN'T START OR CORROSION ON THE BATTERY. I DIDN'T THINK I WOULD HAVE BEEN TREATED IN THAT MANNER THROUGHOUT THE TIME I HAVE MY CAR. SINCE THEN, SEVERAL OTHER PROBLEMS, SUCH AS THE RUBBER AROUND THE DASH VENT, WHERE THE DEFROST AIR COMES OUT, LIFTED UP OUT OF PLACE. ONE DAY THE 6-CD CHANGER WOULD NOT RELEASE MY CDS'; BUT MONTHS LATER AFTER PRESSING THE BUTTON EVERYDAY, I PRESSED THE REJECT AND THEY ALL CAME OUT. ANOTHER EXPERIENCE WAS WHEN THE TWO FRONT DOOR LATCHES JUST POPPED OUT; AT A LATER TIME, THE TWO BACK LATCHES POPPED OUT. SINCE I COULD ONLY AFFORD TO GET THE DRIVER DOOR LATCH REPAIRED, I WOULD STILL LOCK MY CAR DOOR, BUT THEY DO NOT LOCK. ANOTHER INCIDENT HAPPENED WHEN I TRIED TO SLOW DOWN, BECAUSE OF THE BUMPY ROAD AND MY CAR FELT LIKE IT HYDROPLANED; I COULDN'T STOP (SCAAARRRYY!). AFTER EACH INCIDENT, I WOULD CALL HIXON FORD AND ASK FOR RECALL STATUS, CONCERNING MY INCIDENTS. THEY WOULD ALWAYS TELL ME, THEY HAVE NOT HEARD ANYTHING, BUT WHEN I CALLED THE MAIN OFFICE, I WAS TOLD THAT NOTHING HAD BEEN REPORTED. I NEVER FELT THEY CARED WHAT HAPPENED TO ME, BECAUSE THEY DIDN'T LOOK INTO THE FIRST INCIDENT, BUT YEARS LATER, I RECEIVED AN APOLOGY; GIVE THEM ANOTHER CHANCE WITH MY NEXT PURCHASE AND THEY CAN'T DO ANYTHING NOW. WELL, THEY NEVER DID ANYTHING AND I WOULD HAVE BEEN VERY SURPRISED IF THEY DID.
Structure, Mar 23, 2016
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE DASHBOARD WAS OUT OF PLACE AND CAUSED THE AIR BAG ON THE PASSENGER SIDE TO BE EXPOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.
Structure, Other or unspecified, Mar 15, 2016
THE INTERIOR PLASTIC DOOR HANDLE BOTH ON THE PASSENGER AND DRIVER SIDE, STOPS WORKING. UPON FURTHER INSPECTION, IT CLEAR THAT THE MOVING PARTS INSIDE THE DOOR HANDLE ARE MADE OF REALLY CHEAP PLASTIC AND BREAKS ON THE INSIDE. THE DOOR DOES NOT OPEN FROM THE INSIDE, HAVE TO PUT WINDOW DOWN AND OPEN FROM THE OUTSIDE. THIS IS A DANGEROUS HAZARD WHERE SOMEONE COULD GET HURT IF THEY ARE UNABLE TO GET OUT OF THE CAR QUICKLY. THIS SEEMS TO BE VERY VERY COMMON WITH FORD FUSION BASE ON INFORMATION PROVIDED MY THE MECHANIC AND A GOOGLE SEARCH. FORD NEEDS TO FIX THIS. THEY NEED TO ISSUE A RECALL.
Air bags, Structure, Mar 14, 2016
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE PASSENGERS SIDE DASHBOARD WAS PREMATURELY DETERIORATING AND WARPING NEAR WHERE THE AIR BAG WAS LOCATED. THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD CAUSE THE AIR BAGS TO FAIL. THE DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE CONTACT WOULD NEED TO SCHEDULE AN APPOINTMENT TO RECEIVE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Suspension, Structure, Mar 3, 2016
THE CAR HAS ALWAYS MADE STRANGE NOISES WHEN GOING OVER BUMBS. I JUST THOUGHT IT WAS NORMAL. A COUPLE OF MONTHS AGO, THE CAR STARTED MAKING A POPPING NOISE AS I BACKED OUT OF MY DRIVEWAY. NOW IT HAS PROGRESSED TO LOUD POPPING NOISE WHEN I ACCELERATE AND APPLY THE BRAKES. I HAD THE CAR LOOKED AT AND I WAS TOLD SOMETHING IS WRONG WITH THE SUBFRAME AND TO TAKE IT TO FORD. IT TURNS OUT THAT WELDS IN THE SUBFRAME ARE CRACKED AND CAUSING THE LOUD POPPING NOISES AND VEHICLE STABILITY ISSUES. THIS IS A KNOWN ISSUE BUT FORD WILL NOT FIX THE ISSUE UNTIL SOMEONE DIES I GUESS.