2007 Ford Fusion

Problems, recalls and owner-reported issues

Air bags is the leading concern among 1,064 owner complaints filed for this model year. This is the 9th highest complaint count among 15 Fusion model years with reports.

Complaints by model year
  1. 1,064

Of the 2007 reports, 58 involved a crash and 5 involved a fire. 56 people were injured and 1 person died.

Primary concernAir bags615 reports · 58% of complaints
Owner complaints1,064Filed with NHTSA
Recall relationship5 safety recallsNHTSA campaign records

What owners report most often

  1. Air bags615
  2. Service brakes150
  3. Power train74
  4. Structure73
  5. Engine56
  6. Electrical system55
  7. Other or unspecified36
  8. Vehicle speed control35

Recalls and investigations

  1. Air bags, frontal, driver side, inflator moduleMar 10, 2021

    Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.

    Campaign 21V158000 on NHTSA.gov

  2. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019

    Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.

    If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.

    Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.

    Campaign 19V904000 on NHTSA.gov

  3. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017

    Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 17V024000 on NHTSA.gov

  4. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016

    Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 16V384000 on NHTSA.gov

  5. EquipmentMay 29, 2014

    Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.

    The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.

    Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.

    Campaign 14E028000 on NHTSA.gov

Representative owner complaints

1,064 reports, newest first.

  1. Seats, Aug 5, 2025

    Drivers seat moved back while driving and now won't move forward I am only 4ft 8 inch tall and driving my car is very difficult I have seen a lot of other people complaining of the same thing and something needs to be done

  2. Other or unspecified, Apr 13, 2025

    i need to check engine make/brand

  3. Seats, Other or unspecified, Apr 12, 2025

    Took car to dealer because the dash light came on what looked like airbag needed replacement.? I had had that done so they checked and told me it was a weight bar in passenger seat that was lighting up. Does that not protect person from collision and trigger airbag if u have accident.?? Would that not be a necessary fix even if cars out of warranty? They could not answer that and said I would have to pay over 750.00 to correct.. I walked out. What’s the real truth here. This car is a 2007!! Who would pay that amount..

  4. Electrical system, Seats, Dec 20, 2024

    Driver's side front seat will stop moving forward and back it has been tested said all was good it moved back on it own while driving now I am 4 ft 8 inches tall not good I was stopped at a red light

  5. Air bags, Nov 19, 2024

    The contact owns a 2007 Ford Fusion. The contact stated that while operating the vehicle, the air bag warning light had remained illuminated. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was approximately 43,000.

  6. Power train, Air bags, Apr 16, 2024

    The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA Campaign Number: 19V001000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate. The air bag and check engine warning lights were illuminated. The vehicle later failed to be started. The vehicle was towed to the residence by AAA, who attempted to jumpstart the vehicle, but the vehicle failed to start. AAA related the failure to the transmission; however, the vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but confirmed that the air bag parts were on backorder. The failure mileage was unknown. Parts distribution disconnect.

  7. Seats, Feb 24, 2024

    MY AIRBAG LIGHT CAME ON 2 DAYS AFTER DRIVER SIDE AIR BAG WAS REPLACED. DEALER WANTED $129.50 TO TELL ME THE REASON. AFTER CHECKING I WAS TOLD IT IS SOMEWHERE IN THE WIRING IN THE PASSENGER SEAT AND IT WILL COST ME $500. TO REMOVE THE SEAT AND THE SEAT COVERS AND AN ESTIMATED $500 TO FIX THE WIRING PROBLEM. I AM [XXX] AND THAT IS A LOT OF MONEY FOR ME TO PAY. WHY IS A PROBLEM LIKE THAT MY PROBLEM AND NOT FORD MOTOR??? I HAVE BEEN TOLD BY SEVERAL PEOPLE THAT FORD HAD A LOT OF PROBLEMS WITH MY MODEL 2007 FORD FUSION. AGAIN WHY IS A SAFETY PROBLEM MINE AND NOT FORD MOTOR??.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  8. Suspension, Engine, Feb 2, 2024

    The contact owns a 2007 Ford Fusion. The contact stated that while driving at 30 MPH, there was an abnormal metal sound detected. The vehicle began to shake abnormally and stalled. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who informed her the failure was due to the axle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 140,000.

  9. Air bags, Jan 17, 2024

    The passenger airbag was replaced, and is now trying to pop out of the cover. The upper left corner is bulging outward.

  10. Service brakes, Air, Aug 21, 2023

    ABS and WRENCH icon are flashing on dashboard. Car making a terrible noise from underneath . I try to drive the car but it loses power and goes into LIMP mode. I have read many problems with the ABS control module valves sticking open due to the wrong type of brake fluid put in by manufacturer. My car is a 2007 ford fusion sel AWD with only 89,000 miles. I need a recall service appointment as quickly as possible because this is the only vehicle I own. The car is just sitting in my driveway. HELP!!!!!!!!!

  11. Air bags, Jul 24, 2023, crash

    The contact owned a 2007 Ford Fusion. The contact stated while driving 40 MPH, and merging into the slow lane, he crashed into a vehicle that stopped abruptly. Additionally, the vehicle was rear-ended by another vehicle. The driver air bag exploded. The contact was able to exit the vehicle without assistance. The contact was transported to the hospital with the assistance of Uber. The contact was informed that he had sustained a broken sternum and bruised ribs. A police report was filed. The vehicle was towed to the residence, where it was totaled. The dealer and the manufacturer were not notified of the failure. The contact received a recall notice of NHTSA Campaign Number: 21V158000 (Air Bags), that he related to the failure. The failure mileage was approximately 130,000.

  12. Structure, Other or unspecified, Jul 21, 2023

    My boyfriends mom was up north driving and the latch on the driverside door stopped working. She's 60+ and still years later has to tie her door close and climb over the passenger seat to get in the car. I can get it closed if it's accidentally opened just like an inch but the door absolutely cannot to opened any further.

  13. Air bags, May 16, 2023

    The contact owns a 2007 Ford Fusion. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V024000 (Air Bags) however, the failure recurred after the recall repair was performed. The contact stated that while driving at an undisclosed speed, the passenger's side air bag warning light illuminated. The vehicle was taken back to the dealer, where the passenger's side air bag was replaced a second time. The failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 240,000.

  14. Service brakes, Feb 17, 2023, crash

    This vehicle was totaled in May 2020. I had numerous and constant brake issues with this car and had much of the brake system (brake pads, rotors, and calipers I believe) replaced within a year of the accident. The accident occurred when I tried to apply the brakes, causing me to hydroplane into an oncoming car. My concern is that this could be related to the ABS recall (NHTSA CAMPAIGN ID: 19V904000). Although my vehicle does not appear to be affected by the recall, it seems very similar to the brake issues I experienced.

  15. Air bags, Seats, Nov 8, 2022

    Took my car on to check why seat belt light was on after bag replaced. Told there is a sensor under passenger seat that reflects weight in seat that is not working that is used in case accident airbag pressure would be deployed. Light will not turn off on dash and told me out of warranty is not on repair list… I have 2007 fusion that I can’t sell because of safety light. Who is responsible for that. Service at dealer said sorry can’t help me.. it would be 400.00??? R u kidding .

  16. Service brakes, Hydraulic, Air bags, Sep 20, 2022

    The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) and 19V904000 (Service Brakes, Hydraulic) however, the local dealer had failed to return the contact's call to schedule an appointment for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and followed up with the dealer; however, the dealer failed to assist. The contact had not experienced a failure. VIN tool confirms parts not available.

  17. Air bags, Sep 6, 2022

    Air bag light comes on and stays on -this happened shortly after the car's airbag recall was taken care of- had never had a problem before.

  18. Air bags, Jul 26, 2022

    Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

  19. Vehicle speed control, Service brakes, Jun 27, 2022, crash

    The contact owns a 2007 Ford Fusion. The contact stated while driving at 60 MPH on a bumpy road, the brake pedal was depressed and the vehicle accelerated unintendedly, hit a high curb, and stopped. The air bags did not deploy. There were no warning lights illuminated. The contact was able to continue driving. The dealer was notified of the failure and informed the contact that she would need to pay a diagnostic test fee. The vehicle was not diagnosed or repaired. The contact stated that the failure reoccurred while driving. The contact stated while driving in the rain and in the process of changing lanes, the vehicle in front of her stopped at the traffic light. The contact then depressed the brake pedal. However, the vehicle hydroplaned, accelerated, and crashed into the rear of the vehicle in front of her. The air bags did not deploy. The contact sustained severe headaches, neck pain, and knee pain and sought medical assistance. The contact’s friend who was pregnant and occupying the front passenger’s seat sustained back pain. The driver of the other vehicle sustained injuries and sought medical assistance. A police report was filed. The vehicle was towed to a tow lot where it was totaled. The dealer was notified of the failure but did not provide any assistance. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was unknown.

  20. Electrical system, Vehicle speed control, Engine, Jun 22, 2022

    I didn’t know or the incident with the car until I purchased and started noticed The way it drives. It do have a problem with acceleration while shifting gears, and also loses power with A/c turned on.

  21. Service brakes, Hydraulic, Air bags, Jun 13, 2022

    The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA Campaign Numbers: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the brake pedal went to the floorboard while depressed, and then the vehicle lost motive power with the brake fluid message displayed. Additionally, brake fluid leaked onto the engine and there was smoke coming from underneath the hood. The dealer was not made aware of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000. VIN tool confirms parts not available.

  22. Air bags, May 13, 2022

    Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

  23. Other or unspecified, Mar 18, 2022

    The contact owns a 2007 Ford Fusion. The contact stated while driving approximately 55 MPH, the brake pedal had to be depressed with extra effort to stop the vehicle. The ABS, traction control, wrench, and oil lights were illuminated on the instrument panel. The vehicle was taken to a local mechanic to be diagnosed. The dealer informed the contact that the brakes needed to be replaced. The ABS was replaced. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The approximate failure mileage was 162,000.

  24. Air bags, Feb 17, 2022

    Constituent writes requesting assistance in Ford continually reaching out Regarding the Takata Airbag Recall for a vehicle that was Totaled in 2018.

  25. Service brakes, Hydraulic, Feb 1, 2022

    The contact owns a 2007 Ford Fusion. The contact received notification of Customer Satisfaction Program Number: 21N11 (Service Brakes, Hydraulic). The contact stated that while starting the vehicle, the brake pedal went to the floorboard while depressed. The contact had to apply force to the brake pedal to stop the vehicle. The vehicle was taken to the dealer and diagnosed that new brake hoses needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 122,000.